Ignite Tech Solutions

BACKGROUND

Please describe your company and your position there.

I'm web developer at Natore-It, we are providing domain, hosting & web development services. Al - Mahdi Web developer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Tech Solutions, and what were your goals??

hiring ignite tech solutions for our hosting call center support.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was finding a customer support & call center company. By online searching i have got Ignite Tech Solutions & bid with them. And yes ! They are providing me best service till now.

Describe the project in detail and walk through their service package, including any calling tools used.

I was finding a customer support & call center company. By online searching i have got Ignite Tech Solutions & bid with them. And yes ! They are providing me best service till now.

Who did you work with and what was the feedback process like?

I have been getting the best service from them from the beginning. All the executives here are active enough

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

N/A

Describe their project management style, including communication tools and timeliness.

Great

What did you find most impressive or unique about this company?

Great

Are there any areas for improvement or something they could have done differently?

Great