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Custex

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Kindle Your Product Catalogs and overall CX

Custex is formed in 2019 and within 14 months, we are associated with top e-commerce Marketplaces - Amazon, Flipkart, Jumia, Big basket , Tatacliq and likes. Our teams consists of 14 FTE's from various fields on catalogs, imaging and content areas, with leaders coming from top brands to add value to the overall ecosystem.

  • Min project size
    $50,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    10 - 49
  • Locations
    Mumbai, India
  • Year founded
    Founded 2019

1 Locations

  • Mumbai , India

Service Lines
E-Commerce Development
60%
Back Office Outsourcing
30%
Content Marketing
10%
Select Focus Area
E-commerce Systems
SAP Ecommerce
50%
Big Commerce
10%
IBM Ecommerce
10%
Magento
10%
Shopify
10%
WooCommerce
10%
Industries
eCommerce
40%
Retail
30%
Financial services
10%
Gambling
10%
Gaming
10%
Clients
Midmarket ($10M - $1B)
40%
Small Business (<$10M)
40%
Enterprise (>$1B)
20%

Pricing Snapshot

Min. project size $50,000+
Avg. hourly rate $50 - $99 /hr
Rating for cost 5 /5

What Clients Have Said

Custex offers competitive pricing, with a notable example being 57 INR per SKU, totaling around 25,000 INR for 500 SKUs. Clients appreciate their responsiveness and project management, indicating strong value for cost, especially for content creation in e-commerce.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 2 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Custex Review Insights

Overall Review Rating

4.8
  • Quality 4.7
  • Schedule 5.0
  • Cost 5.0
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Quality Content Management

    Clients appreciate Custex’s expertise in managing and curating content, ensuring that the output aligns with the client's quality standards. Their ability to handle increasing assignments while maintaining quality is a significant advantage.

  • Professionalism with Large Clientele

    Custex is described as professional, with a capability to manage large clients effectively. Their track record with significant Indian businesses suggests a strong reputation and reliability in their service delivery.

  • Need for Innovation

    While Custex meets expectations, there is a noted need for more innovation specific to client projects. Clients expect Custex to bring more creative solutions to their challenges, suggesting an area for potential growth.

  • Satisfactory Content Writing

    Custex has been successful in providing content writing services, handling over 500 SKUs for a client. Clients are satisfied with the quality and flexibility offered, enabling them to manage inventory changes effectively.

  • Responsive and Reliable Service

    Custex is praised for their high responsiveness and reliability, consistently meeting turnaround times (TaT) and quality specifications. Clients commend their ability to handle daily interactions effectively, ensuring timely communication and project updates.

  • Effective Project Management

    Custex is recognized for efficient project management, with structured communication and adherence to timelines. Clients note that the project leads are knowledgeable and ensure that client needs are met without fail.

Custex Reviews

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Industry
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Content Writing and Marketing for Grocery Firm

  • Content Marketing
  • Copywriting
  • Less than $10,000
  • July 2020 - Ongoing
4.5
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They’ve never let us down."

Aug 13, 2020
Content Manager, Grocery Company
Anonymous
Verified
  • Retail
  • Bengaluru, India
  • 1,001-5,000 Employees
  • Phone Interview
  • Verified

The Custex team writes product descriptions for an online grocery marketplace, helping them to add new content when they add inventory or change product specifications.

Images & Content Curation for Omnichannel Marketplace

  • Content Marketing
  • Confidential
  • Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are highly responsive."

Sep 2, 2020
Business Head for Apparel, Tata CLiQ
Anonymous
Verified
  • Other industries
  • India
  • 201-500 Employees
  • Online Review
  • Verified

Custex handles the image and content curation of an e-commerce firm. The team made sure that all uploads adhere to the standards set by the client. Additionally, all content should be uploaded within 72 hours.

Content Marketing for E-Commerce Platform

  • Content Marketing
  • Less than $10,000
  • June 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their friendly and cooperative attitude was impressive."

Aug 25, 2020
Category Manager, StarQuik
Ajay Mishra
  • Other industries
  • Mumbai, India
  • 201-500 Employees
  • Online Review

Custex created top-notch content as well as excellent photos for the company's app and site. The team aimed at increasing the revenue of the client.

Showing 1-3 of 3 Reviews

Locations (1)

Mumbai Mumbai, India 400057

10 - 15

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