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Rewardsco is a performance-led customer engagement and Business Process Outsourcing (BPO) partner helping organizations serve, acquire, retain and grow their customers.
Founded in 1996, Rewardsco combines people, technology and data to deliver measurable commercial outcomes across customer acquisition, customer experience, retention, revenue growth and operational support. With a delivery footprint spanning South Africa and international markets, Rewardsco supports leading brands across varied sectors, including the Telecommunications, Financial Services, Insurance, Logistics, Retail and Customer Experience sectors.
Today, Rewardsco facilitates more than 4 million customer engagements every month through an integrated omnichannel platform powered by AI, automation and human expertise. With over 10,000 FTE capacity, enterprise-grade security frameworks and a performance-led operating model, Rewardsco is trusted by businesses across the globe seeking scalable customer growth solutions.
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Min project size
$50,000+
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Hourly rate
$300+ / hr
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Employees
10,000+
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Locations
Durban, South Africa
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Year founded
Founded 1996
1 Locations
- Durban , South Africa
Service Lines
- Business Continuity Management
- 5%
No Focus Areas have been added yet…
Industries
- Telecommunications
- 25%
- Insurance
- 20%
- Financial services
- 15%
- Business services
- 10%
- Retail
- 10%
- Utilities
- 10%
- Automotive
- 5%
- eCommerce
- 5%
Clients
- Enterprise (>$1B)
- 70%
- Midmarket ($10M - $1B)
- 25%
- Small Business (<$10M)
- 5%
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Our Story
Rewardsco is a South African Business Process Outsourcing (BPO) and Global Business Services (GBS) partner helping organisations acquire, serve, retain and grow customers. For over 30 years, we've delivered customer experience (CX), customer service outsourcing, sales outsourcing and back-office solutions that improve revenue, retention and operational efficiency. We combine world-class talent, technology and scale to deliver measurable business outcomes.
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