Impact Call Centre

Impact Call Centre is a professional outsourced call centre that delivers call centre services at scale to some of the UK’s leading brands. As specialists in every aspect of sales and customer service, we have the expertise and experience required to deliver exceptional results for your business. Our team of over 250 specialists can help your business with everything from increasing sales using dedicated inbound and outbound sales teams, providing world class customer service to your customers, through to comprehensive pick and pack fulfilment.

Businesses trust us to safeguard their customer data no matter how sensitive and valuable it is. Our strong focus on technology and in-house IT is testament to our unwavering commitment to data security. This strong focus is reflected in our PCI DSS Level 1 accreditation, which places us among only a small handful of UK based call centres. We are also Cyber Essentials Plus accredited, which validates the robust security systems that we have put in place to protect client data.

We are proud to be trusted by some of the UK’s leading brands to deliver a diverse range of call centre services. If you choose to partner with Impact, you will be in great company. Impact is trusted by national businesses across many sectors. Our reputation for delivering exceptional services and commitment to building long-term partnerships places us among the best outsourced call centres in the UK.

Everything that we do at Impact is focused on delighting our clients’ customers and building successful long-term relationships with our clients. Our skilled and experienced call centre agents undergo extensive training before being deployed to a client account. If you require a professional UK based call centre, why not consider partnering with Impact? Whether you require support with customer service, inbound sales, outbound services or pick & pack fulfilment, we have a team that can help your business succeed. Get in touch with our team today.