Top BPO Companies in the World
11,820 Companies
Compare Top Business Processing Outsourcing (BPO) Companies & Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
Reviews mention Well-organized projects
Clients consistently commend TechSpeed LLC for their well-organized project management. One client highlighted their efficiency in handling a complex data entry task for nearly 5,000 records within a tight six-hour deadline, achieving minimal errors. The project leader's proactive communication and thorough preparation were noted as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing reliance on TechSpeed's consistent performance and organization, stating, 'Their level of consistency in being efficient, responsive, and error-free is something to be admired.'-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018We had a single point of contact who kept things clear and organized.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 166 projectsRemote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.
Reviews mention Personable
Overall, client feedback highlights Remote CoWorker's personable approach and strong communication skills. One client noted that the team was 'unbelievably responsive' and made them feel valued, emphasizing their personable nature in an increasingly impersonal world. Another client appreciated the ease of communication and the good personalities of the virtual assistants, stating they were 'easy to talk with' and 'willing to be trained.' This positive sentiment underscores the company's commitment to client relationships.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm
5.0 Dec 17, 2020The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm
5.0 Jun 23, 2025Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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23 of 23 reviews are 5 starsLess than $10,000 avg. project costRead 23 Recent ReviewsReviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resourcesWas this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
20% Public Relations10% AI Consulting10% Content Marketing +6 services10% Email Marketing10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 6 projectsNisonCo is a public relations firm specializing in PR services, media outreach, and brand awareness, particularly within the cannabis industry. The feedback from their reviews highlights a substantial positive impact on brand visibility and engagement, with a 1,300% increase in organic search traffic for one client. While 80% of reviewers praised their industry knowledge and communication, one review indicated challenges with project management and clear deliverables. Overall, NisonCo is commended for their expertise and industry connections, though some improvements in project management were suggested.
Reviews mention Communicative
NisonCo has received highly positive feedback regarding their communication skills. Clients noted that they are consistently prepared for meetings and proactively communicate any changes to strategy or execution. One client highlighted their impressive authenticity and social equity focus in communication. Another client appreciated the structured and organized approach of the team, stating that they effectively met their communication needs, whether through email or phone, demonstrating a strong commitment to client engagement.-
PR Services for Hardware Development Brand
5.0 Jun 1, 2022They meet regularly, are always prepared, communicative with changes to strategy or execution, and very equity focused and have excellent values. Their social equity focus and authentic communication are impressive.
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PR & Brand Awareness for Alternative Agriculture Firm
5.0 May 10, 2021On the communication side, they met me where I needed them. I’m an old-school person, so it was mainly email and telephone. We did have to exchange data points and documents through a shared network, like Google Drive or a File Transfer Protocol (FTP), but it was very easy to access the data we needed at the time we needed it. Their team stood out for their communication and proactivity; they were very involved.
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Industry Experience
NisonCo demonstrates strong expertise in the Consumer Products, Agriculture, and Legal Cannabis industries, delivering impactful PR and marketing services. Clients report significant increases in brand visibility and organic traffic, particularly in the cannabis sector, where NisonCo's industry relationships are highlighted. The sentiment is largely positive, emphasizing their strong communication, strategic insights, and tailored approaches. However, feedback from the Software industry suggests a need for improvement in project management and deliverable clarity. Overall, NisonCo is well-suited for clients in Consumer Products and Cannabis-related fields.
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Consumer Products Agriculture Software Legal CannabisWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
NisonCo is perceived as providing good value for money, with clients noting significant returns on investment. One CEO mentioned spending close to $50,000, resulting in substantial brand growth and media placement. However, another client expressed dissatisfaction, stating they invested $60,000 but found the service lacking direction and professionalism. Overall, feedback indicates that while many clients appreciate the cost-to-value ratio, experiences vary, with some highlighting the need for improved project management and deliverables.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9
Services provided
35% Sales Outsourcing25% Demand Generation Marketing20% Account-Based Marketing +1 service20% Email MarketingSee all 3 projectsRev-Empire is a lead generation firm known for its inventive strategies and exceptional commitment to results. Their work consistently exceeds client expectations, as evidenced by securing 84 qualified appointments in just five months, with a significant increase in sales pipeline opportunities. Reviewers unanimously commend their responsiveness and collaborative spirit, highlighting a 100% satisfaction rate.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Rev-Empire's lead generation services, noting significant improvements in sales pipelines and appointment bookings. One client highlighted the achievement of 84 qualified appointments in five months, exceeding initial targets. The company's proactive communication and adherence to deadlines were particularly praised, alongside their innovative approach and commitment to client success. Overall, feedback reflects a strong sentiment of trust and effectiveness in their partnerships.Was this helpful?
Industry Experience
Rev-Empire has demonstrated exceptional performance in the retail industry, particularly in lead generation for fine jewelry businesses. Clients have praised their innovative approach, responsiveness, and ability to significantly enhance sales pipelines, achieving impressive outcomes such as 84 qualified appointments in five months. The overall sentiment is highly positive, indicating that businesses in the retail sector, especially those focused on personalized products, would greatly benefit from collaborating with Rev-Empire.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Rev-Empire's pricing, noting that it fit their budget while delivering exceptional value. One client highlighted that Rev-Empire's efforts resulted in 84 qualified appointments in just five months, exceeding their expectations and demonstrating a strong return on investment. Overall, feedback indicates that the company offers competitive pricing alongside effective lead generation, making it a valuable partner for businesses seeking growth.Was this helpful?
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Featured
What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 10 projectsHelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.
Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients frequently noted their ability to deliver services promptly and meet deadlines. For instance, one client stated that HelpSquad handles chats 'in a timely and professional manner' and another emphasized that 'attentiveness and timeliness was on point.' Additionally, clients appreciated the team's responsiveness and willingness to adapt quickly, reinforcing their reputation for timely service delivery.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company
5.0 Feb 14, 2024Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company
5.0 Feb 13, 2024Yes, communication and project management was done in a timely fashion.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education HealthcareWas this helpful?
$1,000+Undisclosed1,000 - 9,999Santa Monica, CAServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Boldr.'s openness to feedback. One review highlighted their willingness to accommodate requests, stating, 'they're open to requests from our side.' Additionally, the reviewer advised potential customers to be transparent, as Boldr.'s team is dedicated to meeting client needs. However, they noted the importance of remaining adaptable to changes, emphasizing the necessity for Boldr. to stay nimble in a dynamic business environment.-
Call Center Services for Insurance Company
5.0 Aug 23, 2022My experience with them has been very smooth, and they’re open to requests from our side. They should stay more nimble to changes. In our business, changes come quickly depending on the time of year. Although they’ve been great about this, I’d reiterate to stay open to changes.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
35% Accounting35% Commercial Brokerage Services30% Call Center ServicesSee all 1 projectsMena Associates And Partners - Debt Collection is a debt recovery company specializing in recovering outstanding payments and managing overdue accounts while ensuring compliance with UAE laws. The reviews highlight their professionalism, knowledge of UAE debt laws, and ability to maintain business relationships during recovery processes. Their services were consistently delivered on time, with 100% of feedback being positive. One suggestion for improvement was to enhance their digital visibility in the MENA region.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend Mena Associates And Partners for their professionalism and in-depth knowledge of UAE debt laws, successfully recovering payments while maintaining client relationships. One client highlighted the effective team structure that facilitated timely communication and project management. However, there is a suggestion for the company to enhance its digital visibility in the MENA region to attract a broader clientele. Overall, the sentiment is positive, with a focus on value and client satisfaction.Was this helpful?
Industry Experience
Mena Associates & Partners has demonstrated expertise primarily in the Advertising & Marketing industry, providing effective debt recovery services while ensuring compliance with UAE laws. Their strengths include professionalism, a knowledgeable approach to local regulations, and a commitment to preserving client relationships. Overall sentiment reflects satisfaction with their performance and a recommendation for improved digital visibility in the MENA region. This provider is well-suited for businesses requiring financial recovery solutions in the UAE market.
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Average Project Cost Breakdown
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Clients appreciate Mena Associates & Partners for their competitive pricing and good value for money, with one reviewer highlighting that the 'pricing fit our budget' and 'good value for cost.' The company successfully delivered on their commitments, managing to recover outstanding payments efficiently while maintaining client relationships. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of their services.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Amsterdam, Netherlands
Services provided
15% Email Marketing15% Marketing Strategy10% Conversion Optimization +6 services10% Digital Strategy10% Direct Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Web DevelopmentSee all 2 projectsOutventure is a digital marketing agency specializing in lead generation, SEO, and paid advertising. Clients commend their tailored industry solutions and effective project management, resulting in enhanced visibility and lead quality. Approximately 100% of reviews highlight the company's cost-effectiveness and responsiveness, while 50% emphasize their industry-specific expertise and collaborative approach. Overall, Outventure consistently meets objectives and delivers measurable outcomes.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have praised Outventure for their effective digital marketing strategies and strong project management. One client noted a 'steady flow of leads' and improved Google rankings, while another highlighted the team's industry expertise and collaborative approach. Both emphasized timely communication and the successful execution of tailored solutions. Overall, sentiment is positive, with minor suggestions for enhancing regional SEO strategies.Was this helpful?
Industry Experience
Outventure has demonstrated expertise in the eCommerce and Logistics & Supply Chain industries, receiving positive feedback for their tailored marketing strategies and effective lead generation solutions. Clients noted their strong project management, timely communication, and ability to drive measurable results such as increased organic traffic and improved lead quality. Overall sentiment is highly favorable, making Outventure a suitable partner for businesses in these sectors seeking growth and enhanced digital presence.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Outventure for its cost-effectiveness, highlighting that their pricing fit within budget constraints while delivering substantial value. One client noted the 'good value for cost,' while another emphasized the 'reasonable' cost of lead acquisition, which contributed to a predictable monthly pipeline. Overall sentiment reflects satisfaction with the company's ability to provide tailored solutions that enhance ROI, indicating a strong alignment between cost and quality of service.Was this helpful?
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UndisclosedUndisclosed50 - 249Singapore
Services provided
30% Accounting30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% Business ConsultingSee all 1 projectsSleek is a professional accounting and business incorporation firm that provides services such as company registration, visa processing, and ongoing accounting management. Feedback highlights their personalized service and effective project management, with 100% of the reviews mentioning their professionalism and responsiveness. However, some clients noted that the client portal could benefit from improved speed.
Industry Experience
Sleek has received positive feedback primarily from clients in the Information Technology sector. They excel in providing personalized accounting and business registration services, demonstrating strong project management and responsiveness. Clients appreciate their proactive approach to compliance and direct communication with knowledgeable staff. Overall sentiment within this industry is favorable, indicating that Sleek is a suitable partner for technology companies seeking reliable administrative support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Sleek's overall cost and value for money, particularly highlighting the personalized service and professionalism of the team. One client noted an investment of $10,000–$20,000, praising the company's efficiency in managing accounting tasks and compliance reminders. The sentiment indicates that the services provided are worth the investment, although improvements to their client portal's speed were suggested to enhance self-sufficiency.Was this helpful?
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$1,000+< $25 / hr10,000+Cairo, Egypt
Services provided
50% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +3 services5% Business Consulting5% HR Consulting5% Sales OutsourcingMajorel Egypt is a call center service. Their team is located in Cairo, Egypt. The agency focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
15% Sales Outsourcing10% AI Consulting10% CRM Consulting and SI +8 services10% Conversion Optimization10% Direct Marketing10% Marketing Strategy10% Media Planning & Buying10% Public Relations5% Advertising5% Branding5% Market ResearchSee all 1 projectsRevenue Rushy is a sales outsourcing company specializing in B2B sales prospecting and lead qualification. Reviews indicate a 100% positive sentiment, highlighting their excellent project management, high-quality, personalized approach, and impressive results, such as tripling the volume of qualified meetings and enhancing market knowledge. Potential integration with inbound strategies could further improve their offerings.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Revenue Rushy's exceptional performance in scaling B2B sales prospecting. Imagina Digital's CEO praised the tripling of qualified meetings and the robust sales pipeline established through their partnership. The team demonstrated excellent project management, delivering timely results and adapting quickly to client needs. Clients noted the high level of personalization in their approach, though some suggested earlier integration with inbound strategies could enhance future collaborations. Overall sentiment reflects strong satisfaction and a belief in Revenue Rushy as a growth partner.Was this helpful?
Industry Experience
Revenue Rushy has demonstrated significant expertise in the Advertising & Marketing industry, particularly in enhancing B2B sales prospecting and lead qualification. Their comprehensive digital marketing solutions have led to a tripling of qualified meetings and a robust sales pipeline for clients. Clients appreciated the personalized approach and effective project management. The positive sentiment reflects their ability to deliver measurable results and grow client businesses, making them a suitable partner for companies seeking advanced sales strategies in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted the excellent value for cost provided by Revenue Rushy, with one CEO highlighting their 'good value for cost' and impressive outcomes such as tripling the volume of qualified meetings. The company's ability to deliver high-quality results while maintaining transparent communication and responsiveness further reinforces the sentiment of strong value for money. Overall, clients perceive Revenue Rushy as a reliable partner that effectively enhances their sales efforts.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Communicative
Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Connext highlights their effective call center services and impressive hiring process, resulting in positive guest experiences and reduced complaints. Clients appreciate the strong communication and project management, noting improvements in workload balance and operational efficiency. However, suggestions for enhancement include increased employee training. Overall, sentiment is positive, with clients valuing Connext's alignment with their company values and commitment to quality service.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Pune, India
Services provided
15% Call Center Services15% IT Managed Services15% Low/No Code Development +6 services10% CRM Consulting and SI10% Custom Software Development10% IT Staff Augmentation10% Mobile App Development10% Web Development5% Email MarketingSee all 14 projectsTru Performance Inc is a comprehensive digital marketing agency specializing in SEO, PPC, and website development services. The company is highly praised for delivering substantial results, such as a 140% increase in website traffic and enhancing user engagement metrics. Approximately 100% of the reviews commend their professionalism, effective project management, and ability to meet projected deliverables. Minor feedback suggests reducing the frequency of review meetings for efficiency.
Reviews mention Reliable
Tru Performance Inc has received consistently positive feedback regarding their reliability. Clients highlighted the team's professionalism, clear communication, and commitment to delivering results. One client noted, 'The team was reliable, responsive, and always willing to go the extra mile,' which underscores their dependable nature. Additionally, the effective collaboration and trust built during projects further affirm Tru Performance's reputation as a reliable partner, with no areas for improvement identified by clients.-
Marketing Automation & Lead Gen for Business Consulting Firm
5.0 Dec 29, 2022Overall, the workflow between our team and the team from Tru Performance was very effective. There were a few key factors that contributed to this: Communication: Both teams managed to maintain clear and consistent communication throughout the project. This helped ensure that everyone was on the same page and that any potential roadblocks were addressed promptly. Collaboration: Both teams worked well together and were willing to share ideas and resources to achieve our goals.
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Marketing Automation & Lead Gen for Business Consulting Firm
5.0 Dec 29, 2022We found that the team from Tru Performance was professional, reliable, and respectful. This helped to build trust between our teams and made it easier for us to work together effectively. Clear roles and responsibilities: Both teams clearly understood their roles and responsibilities, which helped ensure that everyone was working towards the same goals and that there were no misunderstandings or miscommunications.
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Marketing Automation & Lead Gen for Business Consulting Firm
5.0 Dec 29, 2022The team was also professional, reliable, and dedicated, which helped to build trust and foster a positive working relationship. Overall, we were very satisfied with the work of Tru Performance and did not identify any areas for improvement. This is a testament to the team's high level of skill and commitment, and we would not hesitate to recommend them to others.
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Industry Experience
Tru Performance Inc has demonstrated expertise across various industries, including Food & Beverage, Manufacturing, Wellness & Fitness, Advertising & Marketing, IT Services, Media, and Financial Services. Clients commend their strengths in enhancing website performance, generating leads, and executing effective marketing strategies. The overall sentiment is positive, with significant improvements in traffic, engagement, and lead generation noted, indicating a strong fit for organizations seeking robust digital marketing and development solutions.
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Food & Beverage Manufacturing Wellness & Fitness Advertising & marketing IT Services Media Business services Other Industry Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Tru Performance Inc is consistently recognized for offering good value for money. Clients have highlighted that their pricing aligns well with the quality of service received, noting instances such as 'good value for cost' and 'pricing fits our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their solutions, as clients achieved significant results, including increased traffic and leads, while appreciating the transparency and professionalism in their project management.Was this helpful?
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$1,000+< $25 / hr50 - 249Chennai, India
Services provided
20% Application Management & Support20% Custom Software Development20% IT Strategy Consulting +4 services10% Back Office Outsourcing10% Business Consulting10% Enterprise App Modernization10% Web DevelopmentSee all 52 projectsFresa Technologies is a logistics software company that specializes in providing cloud-based solutions for freight forwarding and logistics operations. Across reviews, 100% of clients commend their deep industry understanding and excellent project management, which ensures timely deliverables and responsive support. However, approximately 30% of feedback suggests improvements in user interface simplicity and system performance during peak times.
Reviews mention Well-organized projects
Clients have consistently praised Fresa Technologies for their well-organized project management, noting that all deliverables were provided on time and communication was clear throughout the process. One client highlighted the efficiency of their operations, stating, 'Their project management was well-organized and efficient,' which contributed to significant operational improvements. Overall, the sentiment reflects a high level of satisfaction with the company's ability to execute projects smoothly and respond promptly to client needs.-
Custom Software Development for Logistics Company
5.0 Apr 30, 2025Fresa Technologies' project management was highly organized and efficient. They delivered items on time, adhering to the agreed timelines and milestones.
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Software Solution Dev & Support for Freight Forwarding Co
4.5 Aug 6, 2025Their project management was well‑organized and efficient. All deliverables were provided on time as per the agreed schedule, and they maintained clear communication throughout the process. They were quick to respond to our needs, addressed our queries promptly, and made necessary adjustments to ensure the system met our requirements.
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Industry Experience
Fresa Technologies has received positive feedback primarily from clients in the Logistics and Supply Chain industry. They are noted for their expertise in freight forwarding, shipment tracking, and automation of documentation processes. Clients highlighted improvements in operational efficiency, reduction of manual errors, and enhanced customer satisfaction. Overall sentiment is highly favorable, indicating strong potential for businesses seeking tailored software solutions within logistics.
Read All ReviewsSelect Industry to see insights
Supply Chain, Logistics, and Transport Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Fresa Technologies offers strong value for money, with many praising their cost-effective solutions that significantly enhance operational efficiency. One client noted a 40% reduction in manual errors and improved processing times, attributing this to the software's capabilities. Overall sentiment highlights satisfaction with pricing relative to the quality of service, as several clients remarked on the high ratings that influenced their choice, suggesting that the company effectively balances cost with substantial benefits.Was this helpful?
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
13 of 13 reviews are 5 stars$50,000 – $199,999 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Passionate about their work
Client feedback highlights Remote Team Solutions' passion for their work, emphasizing their deep understanding of client needs and commitment to success. One client noted, 'Their unwavering dedication to quality' and 'passion for connecting the right professionals' significantly transformed their remote teams. The personalized and responsive service provided throughout the recruiting process showcases their genuine investment in client success, reinforcing the overall sentiment that Remote Team Solutions excels in fostering strong partnerships.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients. Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Remote Team Solutions highlight a strong focus on trust and effective project management. Clients from Nutiliti and Dolghih Law Group praised the company's reliability, with the CTO noting they have successfully partnered for four years, managing extensive business operations efficiently. The Founder of Dolghih Law Group emphasized the quality of work delivered by their virtual assistant. Overall, sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
15% Cloud Consulting & SI15% Enterprise App Modernization10% BI & Big Data Consulting & SI +8 services10% Business Consulting10% Compliance Consulting10% Custom Software Development10% Document Digitization & Management10% Web Design6% Other IT Consulting and SI2% CRM Consulting and SI2% ECM Consulting and SISee all 9 projectsReality Tech is an IT consultancy specializing in SharePoint migrations, Microsoft Teams implementations, and data solutions. Based on client reviews, the company is praised for its project management, responsiveness, and technical expertise, with 100% of reviewers expressing satisfaction with their services and no significant areas for improvement mentioned. The firm is noted for its excellent customer service and ability to deliver projects on time and within budget.
Reviews mention Timely
The overall sentiment regarding Reality Tech's timeliness is highly positive, with clients consistently noting their ability to deliver projects on schedule. For example, one client highlighted their 'timely completion of the project' and 'excellent communication' throughout the process. Another client emphasized that Reality Tech 'always delivered on time' and effectively communicated any challenges encountered. Overall, clients expressed satisfaction with the company's adherence to deadlines and project management.-
Custom Software Development for Recruitment Company
5.0 Apr 16, 2024Our experience working with the Reality Tech team was excellent. They demonstrated a high level of expertise and admirable quality of work which helped us solve any challenges that occurred during the migration process and assisted us in the timely completion of the project. I was extremely satisfied with the smooth execution of the project and the overall outcome achieved.
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SharePoint Migration for Financial Services Company
4.5 Apr 4, 2024Yes, Reality Tech always delivered on time and the team was excellent as communicating any identified challenges during the process. They valued their relationship with us as a customer.
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SharePoint Integration for Private Investment Firm
5.0 Apr 3, 2024We worked together to build the scope and timeframes and RT were good partners in that they delivered on time with the correct scope. The team was flexible when it came to change orders and helpful in their support of the work product.
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IT Infrastructure Migration for Investment Advisor
5.0 Apr 3, 2024Reality Tech, led by Joel, is a professional consulting company that demonstrates a strong work ethic, communicates clearly and frequently, and delivers projects on time and within budget, and follows the project scope as documented in our RFPs.
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Industry Experience
Reality Tech has demonstrated expertise across various industries, including Legal, Financial Services, Business Services, Hospitality, and IT Services. Clients commend their outstanding project management, responsiveness, and technical proficiency, particularly in SharePoint migrations and intranet enhancements. Overall sentiment is highly positive, with clients in the Financial Services and Business Services sectors notably appreciating their cultural fit and effective communication. Potential clients seeking digital transformation within these industries will find Reality Tech to be a strong candidate.
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Legal Business services Financial services Hospitality & leisure IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Reality Tech for providing excellent value for cost, with several reviews highlighting that their pricing aligns well with budgets. One client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' The overall sentiment reflects satisfaction with the affordability and quality of services rendered, reinforcing Reality Tech's reputation as a cost-effective partner without compromising on quality.Was this helpful?
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UndisclosedUndisclosed10,000+Umhlanga, South Africa
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingLaunched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Dover, DE
Services provided
30% Recruiting30% Staffing10% Back Office Outsourcing +5 services10% IT Staff Augmentation5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Recruitment Process OutsourcingSee all 4 projectsBA Global Talent is a staffing and recruitment company that specializes in providing diverse global talent across various business functions. Their clients consistently praise their prompt communication, seamless project management, and the quality of their international talent pool. With 100% positive feedback, reviewers highlight their ability to deliver projects on time and within budget while maintaining a strong cultural fit.
Industry Experience
BA Global Talent has demonstrated expertise across multiple industries, including Consulting, Consumer Products, Software, and Food & Beverage. Feedback highlights their strengths in sourcing international talent, delivering on time with excellent communication, and providing diverse skills tailored to client needs. Customers commend their ability to meet specific project goals efficiently and within budget, indicating a positive sentiment overall. Companies seeking reliable staffing solutions, particularly in these sectors, may find BA Global Talent to be a fitting partner.
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Consulting Consumer Products Software Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BA Global Talent for providing excellent value for money, with many noting that their pricing fits within budget while delivering high-quality work. One client highlighted that the services resulted in a positive return on investment, while another appreciated the 'good value for cost' and lack of hidden fees. Overall, the sentiment reflects satisfaction with the balance of cost and the caliber of talent provided.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
20% AI Agents20% Business Consulting20% Call Center Services +2 services20% Generative AI20% Sales OutsourcingSee all 1 projectsScaleMeets is a web development company that excels in creating effective websites and providing business consultancy and strategy services. According to their reviews, 100% of clients highlight their timely delivery and personalized approach, contributing to increased visibility and engagement. Their high ratings and cost-effective services make them a preferred choice for enhancing business reach.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ScaleMeets has received positive feedback for their website development and consultancy services. Clients highlighted significant increases in website traffic and engagement, attributing these results to ScaleMeets' expertise and personalized approach. Reviews emphasized timely deliverables and responsive communication, with one client noting, "They’ve been incredible... I’m seeing great results!" Overall, the sentiment is highly favorable, with clients recommending ScaleMeets for their value and effectiveness.Was this helpful?
Industry Experience
ScaleMeets has demonstrated strong expertise in the publishing industry, providing comprehensive website development and strategic consultancy that enhance visibility and audience engagement. Feedback highlights their responsiveness and personalized approach, leading to measurable success in traffic and engagement metrics. Overall sentiment is highly positive, indicating they are a suitable partner for publishing companies seeking to elevate their digital presence and strategic direction.
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PublishingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with ScaleMeets' pricing, highlighting it as fitting their budget while delivering good value for money. One client noted that the company's high ratings and affordable pricing were decisive factors in their selection. The overall sentiment is positive, with clients appreciating the quality of work and the significant outcomes achieved, such as increased website traffic and improved visibility, reinforcing the company's cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
40% Finance & Accounting Outsourcing (FAO)30% Accounting30% Back Office OutsourcingSee all 8 projectsRigor Consulting is a comprehensive accounting firm offering services such as bookkeeping, tax preparation, financial planning, and risk management. The firm has received overwhelmingly positive feedback, with clients praising their expertise, reliability, and personalized service. Consistency, accuracy, and cost-effectiveness are recurring themes in their reviews, with over 95% of clients noting improvements in their financial operations and efficiency.
Reviews mention Professional
Rigor Consulting has received overwhelmingly positive feedback regarding their professionalism. Clients highlighted their extensive financial expertise and reliability, noting their well-organized processes and effective communication. One client remarked on being 'blown away' by the team's professionalism and ability to facilitate informed financial decisions. Overall, the sentiment reflects a strong appreciation for Rigor Consulting's commitment to delivering high-quality services and maintaining a trustworthy partnership.-
Accounting Services for Landscape Firm
5.0 Jun 22, 2022The staff is very experienced and professional. They get our work done correctly and help us make informed financial decisions. Their entire company's process is well-organized.
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Industry Experience
Rigor Consulting demonstrates significant expertise across multiple industries, including Construction, Consulting, Education, and IT Services. Clients appreciate their personalized approach, consistency, and proficiency in accounting and financial management. Feedback highlights strengths in improving operational efficiency, accuracy in reporting, and timely service delivery. Overall sentiment is highly positive, particularly within the Construction and Education sectors, making Rigor Consulting a strong candidate for businesses seeking reliable financial services.
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Construction Consulting Education IT Services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Rigor Consulting is perceived as providing excellent value for money, with clients noting their flexible and reasonable pricing structures. One client mentioned spending between $800 and $2,000 monthly, highlighting significant cost savings compared to maintaining an in-house accounting team. Feedback consistently emphasizes the company's reliability, responsiveness, and competence, with clients expressing satisfaction with the overall cost-effectiveness of their services, which include timely reporting and personalized support.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wellington, New Zealand
Services provided
100% Call Center ServicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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$1,000+< $25 / hr10,000+Bengaluru, India
Services provided
40% Call Center Services25% Back Office Outsourcing25% HR Outsourcing +1 service10% Customer Service OutsourcingFounded in 2002, Infosys BPO is a call center company. The large team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
Services provided
50% Back Office Outsourcing30% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingFounded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10,000+Winnipeg, Canada
Services provided
58% Customer Service Outsourcing25% Back Office Outsourcing17% Call Center ServicesLaunched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Ogden, UT
Services provided
65% Sales Outsourcing15% Customer Service Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
40% Call Center Services20% Back Office Outsourcing20% Web Development +2 services10% AI Development10% Custom Software DevelopmentBack Office Support Services is a large phone answering service launched in 2002. Their services include Call Center Services and Web Development.
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$10,000+$25 - $49 / hr250 - 999Warszawa, Poland
Services provided
20% PEO/Employee Leasing20% Recruiting15% HR Outsourcing +6 services15% Staffing10% Back Office Outsourcing5% Application Testing5% E-Commerce Development5% Mobile App Development5% Web DevelopmentSee all 1 projectsCyclad International is a service provider focusing on delivering project lifecycle solutions, particularly for the airline industry. Their reviews highlight an impressive access to skilled resources, adaptability, and timely project delivery. With 100% positive feedback, clients emphasize the quality of deliverables and satisfaction from both their company and their airline customers.
Industry Experience
Cyclad International has demonstrated expertise primarily in the IT Services industry, notably supporting airline companies with web design and project lifecycle management. Feedback indicates strong strengths in resource mobilization, quality deliverables, and adaptability to client methodologies. Overall sentiment is positive, highlighting Cyclad's ability to meet high standards and deliver satisfaction, making them a suitable partner for projects in the IT sector, particularly within transportation and aviation.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Cyclad International's cost-effectiveness and the overall value for money. One reviewer highlighted the company's ability to deliver quality results while providing access to skilled resources quickly and flexibly, emphasizing their competitive pricing. Additionally, the timely delivery of projects aligned with client methodologies further reinforced the perception of value, suggesting that the investment made was justified by the quality of deliverables.Was this helpful?
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UndisclosedUndisclosed2 - 9Sydney, Australia
Services provided
30% Business Consulting15% Advertising15% Branding +5 services10% Marketing Strategy10% Sales Outsourcing10% Web Design5% AI Development5% Search Engine OptimizationSee all 6 projectsBhimian is a consulting and advisory firm that specializes in business monetization and marketing strategies. With 100% positive feedback, clients praise their personal engagement, prompt communication, and commitment to delivering value. Bhimian effectively supports business growth, impressing clients with tailored consultations and timely execution of deliverables.
Reviews mention Personable
Clients have highlighted Bhimian's personable approach in their consultations, noting the refreshing and unique personal engagement during meetings. One client specifically appreciated how easily consultations were organized and how their growth concerns were addressed effectively. Overall, the sentiment reflects a strong appreciation for Bhimian's commitment to understanding client needs and fostering a collaborative environment.-
Financial Consulting for Event Management & Promotion Co
5.0 Mar 19, 2023The personal engagement aspect of the consultations was refreshing and unique. Consultations were set up easily and conducted on time. Our growth concerns specifically were addressed during the consults.
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Industry Experience
Bhimian has demonstrated strong expertise in the Social Networking and Education industries. Clients in event management noted effective monetization strategies and impressive engagement, leading to increased member counts. In the education sector, their tailored marketing consultation significantly scaled private tutoring services, resulting in organic customer growth. Overall, feedback highlights Bhimian's strong commitment to client needs and timely project delivery, making them a suitable partner for businesses in event management and educational services.
Read All ReviewsSelect Industry to see insights
Social Networking EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Bhimian's exceptional value for money, with one stating they chose the company for its 'good value for cost.' Feedback also indicates that clients were impressed by the prompt and organized project management, noting that deliverables were executed within a reasonable timespan. Notably, one client remarked that Bhimian could have charged more for their services, further underscoring the perceived value provided relative to cost.Was this helpful?
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$75,000+$100 - $149 / hr10 - 49Ahmedabad, India
Services provided
30% Executive Search20% Recruiting20% Staffing +3 services15% Back Office Outsourcing10% HR Outsourcing5% Sales OutsourcingSee all 1 projectsAtheva Services is a comprehensive HR outsourcing company, providing services such as compliance, resource management, and administrative support. The reviews emphasize their strong adaptability and understanding of client needs, with 100% positive feedback highlighting reduced lead times, cost savings, and effective communication. A notable 100% of reviewers recommend client visits to maximize the partnership's effectiveness.
Industry Experience
Atheva Services has demonstrated expertise primarily in the business services and medical recruitment sectors. Clients have noted significant improvements in lead times and cost savings, as well as efficient handling of HR and compliance tasks. The overall sentiment reflects strong satisfaction with Atheva's adaptability and understanding of client needs. For potential clients in similar industries seeking reliable administrative and HR support, Atheva Services appears to be a commendable choice.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Atheva Services is perceived as providing good value for money, with clients noting significant savings in overhead costs and increased efficiency. One client reported an investment of approximately $66,000, resulting in contracts generating about $93,000. Their responsiveness and adaptability were also praised, contributing to a positive overall sentiment regarding their pricing and service quality. Clients recommend clear communication to maximize the benefits of their engagement.Was this helpful?
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$1,000+< $25 / hr50 - 249Rutherford, NJ
Services provided
10% AI Development10% Accounting10% Back Office Outsourcing +7 services10% Call Center Services10% Custom Software Development10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Pay Per Click10% Search Engine Optimization10% Web DevelopmentSee all 1 projectsRemote Resource LLC is a digital marketing agency focusing on enhancing online presence and brand awareness through targeted social media campaigns. They have received exclusively positive feedback, with clients praising their effective project management, timely delivery, and quick response to inquiries, resulting in increased sales, traffic, and customer engagement.
Industry Experience
Remote Resource LLC has demonstrated expertise primarily in the Consumer Products industry, specifically with a focus on pet accessories. Feedback highlights their strengths in enhancing online presence, brand awareness, and customer engagement through targeted social media marketing. Clients have noted significant sales increases and commendable project management, with timely deliverables and responsive communication. Overall, sentiment is positive, indicating Remote Resource LLC is well-suited for projects within the consumer products sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Remote Resource LLC offers competitive pricing, with one review specifically highlighting that the pricing fit their budget and provided good value for the cost. The overall sentiment reflects satisfaction with the company's cost-effectiveness, as evidenced by successful project outcomes and timely deliverables, indicating a strong return on investment for clients.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
51% Customer Service Outsourcing49% Call Center ServicesInsight Customer Call Solutions ltd. Is a Customer Service Outsourcing company. They were launched in 2004 and focus on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingRapid Phone Center is an answering service company founded in 2014. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Los Angeles, California.
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$1,000+$100 - $149 / hr2 - 9
Services provided
20% Corporate Training & Coaching15% Application Testing15% Business Consulting +7 services15% Other IT Consulting and SI10% Document Digitization & Management5% Digital Strategy5% Other Design5% Other Digital Marketing5% Product Marketing5% Web DesignSee all 1 projectsWandke Accessibility is a specialized accessibility consulting firm praised for its exceptional knowledge and responsiveness. All feedback is positive, highlighting their ability to deliver thoughtful insights and meet project deadlines and budgets. Their expertise is particularly valued, with 100% of reviewers emphasizing their specialized services and successful project outcomes.
Industry Experience
Wandke Accessibility Consulting has demonstrated significant expertise in the Design industry, particularly through their work with Power Shifter on an accessibility project for ICBC's website. Feedback highlights their specialized knowledge, responsiveness, and the quality of insights provided, leading to client satisfaction and successful outcomes. Their strengths in delivering timely and budget-conscious solutions suggest a strong fit for clients in the Design sector seeking to enhance website accessibility.
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DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Wandke Accessibility Consulting for their exceptional value and cost-effectiveness. One client noted that the project was delivered 'on time and on budget,' highlighting the company's reliability. Additionally, the COO of Fastlane emphasized the team's 'knowledgable' and 'thoughtful' insights, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$5,000+Undisclosed10 - 49Wrocław, Poland
Services provided
25% Business Consulting25% Demand Generation Marketing25% Sales Outsourcing +1 service25% Social Media MarketingSee all 8 projectsGrowth Effekt is a lead generation and sales optimization company offering services such as data analysis, outreach strategy development, and lead management. With 100% positive feedback, clients commend their timely delivery, enthusiasm, and client-oriented approach. Notably, 57% of reviewers highlighted their strong alignment with company values as a reason for selection.
Reviews mention Understands their clients' needs
Clients consistently commend Growth Effekt for their deep understanding of client needs and their alignment with company values. One client highlighted their impressive grasp of partner business concepts and timely delivery on project requirements. Another mentioned the company's flexibility and responsiveness in addressing specific sales goals. Overall, feedback indicates a strong sentiment regarding Growth Effekt's commitment to understanding and fulfilling client objectives effectively.-
Lead Generation & Sales Strategy
4.5 Jun 12, 2024The help has been perfect. We are just a small team and we do not have dedicated marketing at this time but we needed new leads for taking steps towards marketing and sales. So it suited our needs. We're impressed with their flexibility and will to have startingoffer to get understanding and trust in the process.
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Outreach Strategy Assistance for Consulting Co
5.0 Oct 14, 2024They always delivered on time, and our needs have been fulfilled perfectly. That they understand what partner business means and that they have been open to the new terminology of 'Nearbound' (or now... ELG).
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Industry Experience
Leadhunt.ai has demonstrated expertise across diverse industries, including Consulting, Fitness, Education, Business Services, IT Services, Telecommunications, and Software. Clients commend their proactive communication, tailored strategies, and measurable outcomes, such as increased leads and improved engagement rates. The overall sentiment is highly positive, with particular strengths noted in understanding client needs and delivering effective lead generation solutions, making them a suitable partner for businesses looking to enhance sales and outreach efforts in these sectors.
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IT Services Consulting Fitness Education Business services Telecommunications SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Growth Effekt is frequently noted for its strong value for money and competitive pricing. Clients have highlighted the company's ability to deliver quality services within budget, with one stating it offered 'good value for cost.' Another client appreciated the pricing fit for their budget, affirming that it was a decisive factor in their selection. Overall, feedback reflects a positive sentiment regarding the balance of cost and service quality, with no significant complaints regarding pricing.Was this helpful?
More responsive than most other service providers
Get in TouchLeadhunt.ai is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+$25 - $49 / hr1,000 - 9,999Louisville, KY
Services provided
40% Back Office Outsourcing30% Call Center Services10% Custom Software Development +2 services10% Mobile App Development10% Web DevelopmentGlowTouch LLC is a large Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services and were established in 2002.
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$1,000+< $25 / hr1,000 - 9,999Nacogdoches, TX
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
25% Back Office Outsourcing25% Transcription15% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingMicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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UndisclosedUndisclosed1,000 - 9,999Dublin , Ireland
Services provided
40% Back Office Outsourcing30% Call Center Services15% Customer Service Outsourcing +1 service15% Sales OutsourcingLaunched in 1973, Voxpro is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999Utrecht, Netherlands
Services provided
60% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +2 services10% HR Outsourcing10% Recruitment Process OutsourcingFounded in 1998, 5CA BV, a large Customer Service Outsourcing company, is located in Utrecht, Netherlands. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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UndisclosedUndisclosed250 - 999Gresham, OR
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingAnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10,000+Neuilly-sur-Seine, France
Services provided
60% Call Center Services15% Back Office Outsourcing10% HR Consulting +3 services5% Business Consulting5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)Call center INTELCIA was founded in 2000. The firm specializes in Call Center Services and Back Office Outsourcing.
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$100,000+$100 - $149 / hr10,000+Gurugram, India
Services provided
50% Call Center Services20% Back Office Outsourcing10% Application Management & Support +2 services10% Enterprise App Modernization10% Generative AIIGT Solutions is a telephone answering service. Founded in 1999, the company is headquartered in Gurugram, India. Their team provides Call Center Services and Back Office Outsourcing.
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$5,000+Undisclosed10,000+New York, NY
Services provided
50% Back Office Outsourcing50% Insurance Services & BrokersIn New York, New York, ReSource Pro is a large Insurance Services & Brokers and Back Office Outsourcing company. Their services include Insurance Services & Brokers and Back Office Outsourcing.
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$25,000+$200 - $300 / hr50 - 249
Services provided
25% Demand Generation Marketing20% Corporate Training & Coaching15% Business Consulting +3 services15% Marketing Strategy15% Sales Outsourcing10% Media Planning & BuyingSee all 15 projectsJTN Group is a strategic consulting firm specializing in market research, brand positioning, and go-to-market strategies across various industries, including eCommerce, healthcare, and technology. The reviews reveal consistent praise for their professionalism, structured project management, and ability to deliver actionable strategies, with 100% positive feedback on their alignment with client goals and market insights. Clients noted areas for improvement, such as enhancing influencer selection and expanding creative content.
Reviews mention Well-organized projects
The overall sentiment regarding project organization at JTN Group is highly positive. Clients appreciated their professional project management, characterized by structured timelines and timely progress updates. One client noted, 'JTN Group’s project management was professional and organized,' highlighting their collaborative approach that ensured alignment at every stage. This level of organization contributed to clear execution steps and strategic outcomes, reinforcing JTN Group's reputation as a well-structured partner for project execution.-
Marketing Strategy for Clothing Company
5.0 Sep 30, 2025JTN Group’s project management was professional and organized. They provided structured timelines, progress updates, and collaborative workshops, ensuring our internal team was aligned at every stage.
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6 of 6 reviews are 5 starsLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of JTN Group highlight a strong overall sentiment, with clients praising their professionalism, strategic insights, and effective project management. For instance, one client noted JTN's unique ability to translate market insights into actionable strategies, while another emphasized their tailored approach to lead generation in the sports tech sector. Some areas for improvement mentioned include expanding creative testing and providing more detailed recommendations for influencer partnerships. Overall, JTN Group is recognized for delivering value and aligning with client goals.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised JTN Group for delivering good value for money, with multiple reviews highlighting that their pricing fit within budgets while offering substantial quality. For instance, one client noted the 'great culture fit' and 'good value for cost,' emphasizing satisfaction with the financial investment. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of JTN Group's services with their financial expectations.Was this helpful?
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UndisclosedUndisclosed250 - 999Chula Vista, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingConnempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is
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$1,000+< $25 / hr10 - 49Port Washington, NY
Services provided
75% Sales Outsourcing25% Call Center ServicesSee all 7 projectsBlue Zebra is an outbound services provider specializing in appointment setting and telemarketing. Their efficiency, reliability, and strong support are consistently highlighted by clients, with 100% of reviews praising their strengths. Positive feedback emphasizes enhanced productivity and business growth, with long-term collaborations spanning several years indicating high client satisfaction. Blue Zebra’s services are valued for saving time and resources while maintaining quality and effectiveness.
Reviews mention Reasonable pricing
Clients have consistently praised Blue Zebra for their reasonable pricing, which has been described as both competitive and comfortable, particularly in a highly competitive industry. One client noted that Blue Zebra negotiated a pay contract that was reasonable, allowing for quality services without financial strain. Additionally, the overall sentiment reflects satisfaction with the value received, highlighting that the investment in Blue Zebra has been worthwhile due to their effective results and outstanding service.-
Real Estate Lead Generation Services
5.0 Aug 16, 2017The price negotiated was very reasonable, especially for my industry. They do not compare to any other business. I have no cons thus far.
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Industry Experience
Blue Zebra has demonstrated expertise in several industries, including Education, Legal, Gaming, Real Estate, Manufacturing, and Information Technology. Client feedback highlights their strengths in efficiency, productivity enhancement, and customer service. Overall sentiment is positive, with clients noting significant time and cost savings and a marked increase in business growth. Organizations seeking reliable outbound services in these sectors may find Blue Zebra a suitable partner.
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Gaming Real estate Manufacturing Information technology Education Legal Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Blue Zebra reflects a strong sentiment regarding their cost-effectiveness and value for money. Many clients noted their reasonable pricing structures, with one stating that they were billed monthly at a rate that was 'very reasonable.' Clients reported significant savings, with one estimating $20,000 saved monthly, while another highlighted that their investment was 'worth it' due to the quality results delivered. Overall, clients expressed satisfaction with the balance of cost and service quality.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
30% Market Research30% Sales Outsourcing20% Email Marketing +1 service20% Social Media MarketingSee all 3 projectsQualeady is a sales prospecting and lead generation company specializing in outbound prospecting strategies and email outreach. With a focus on creating personalized campaigns and market research, they have earned positive reviews for their effective project management, responsiveness, and innovative ideas. Approximately 100% of reviewers praised their organization and responsiveness, noting significant improvements in meeting scheduling and revenue generation.
3 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Qualeady has received positive feedback for their responsiveness, organization, and innovative approaches to outbound prospecting and sales strategies. Clients reported increased scheduled meetings and revenue growth as notable outcomes. One client highlighted Qualeady's thoroughness and effective project management, while another praised their commitment to customer service and adaptability. Overall, the sentiment is highly favorable, with no significant areas for improvement noted by clients.Was this helpful?
Industry Experience
Qualeady has received positive feedback across several industries, including Business Services, Advertising & Marketing, and Software. Clients commend their expertise in outbound prospecting and lead generation, noting a significant increase in scheduled meetings and revenue growth. Their strengths include effective communication, innovative strategies, and responsive project management. Overall sentiment is highly favorable, especially for B2B firms seeking creative solutions and efficient outreach strategies, making Qualeady a suitable partner for companies in these sectors.
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Advertising & marketing Software Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Qualeady's cost and value for money. One CEO highlighted their 'good value for cost,' while another noted their 'commitment to innovation and customer-centric approach' as a significant asset. Additionally, the Operations Manager emphasized the company's effective project management and timely delivery, which contributed to achieving measurable outcomes and revenue growth. Overall, the feedback suggests that clients perceive Qualeady's services as a worthwhile investment.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Vineyard, UT
Services provided
35% Pay Per Click35% Social Media Marketing30% Sales OutsourcingSee all 2 projectsGradari is a digital marketing consultancy specializing in Google Ads and digital campaigns. The reviews emphasize their exceptional project management and strategic guidance, with 100% of clients noting their responsiveness and expertise. Clients consistently praise Kyle's ability to translate complex strategies into actionable steps, highlighting significant improvements in lead generation and campaign effectiveness.
Reviews mention Timely
Client feedback indicates a strong sentiment regarding Gradari's timeliness and responsiveness. One client noted that Gradari 'always delivers on time' and is 'extremely responsive to messages or requests.' Another client echoed this sentiment, stating that Gradari is 'super responsive' and 'always on time.' Overall, clients appreciate the timely execution of deliverables and the proactive communication, which contributes to a positive working relationship.-
PPC for Dental Supply Company
5.0 Sep 15, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Super responsive, always on time.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Gradari has received positive feedback, particularly for their responsive communication and strategic insights. Clients praised Kyle's expertise in managing Google Ads, noting significant improvements in lead generation and campaign performance. One client highlighted his ability to simplify complex strategies, stating, 'Working with Kyle felt like having a true extension of our team.' Overall, the sentiment is highly favorable, with no noted areas for improvement.Was this helpful?
Industry Experience
Gradari has demonstrated expertise primarily in the Financial Services and Dental industries. In Financial Services, they excel in digital marketing, significantly increasing website traffic and generating qualified leads through effective Google Ads campaigns. In the Dental sector, their strategic guidance on paid ad management has produced economically sound results and exceeded client expectations. Overall, feedback indicates strong project management, responsiveness, and a commitment to delivering value, making Gradari a suitable partner for clients in these industries.
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DentalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Gradari's cost-effectiveness and value for money. One client noted that Gradari's pricing fit their budget and provided good value for the cost, contributing to increased website traffic and qualified leads. Another client praised Kyle's strategic guidance under a tight budget, emphasizing his expertise and responsiveness. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service received, positioning Gradari as a strong partner for achieving economic goals.Was this helpful?
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UndisclosedUndisclosed10 - 49South Yarra, Australia
Services provided
65% Finance & Accounting Outsourcing (FAO)25% Back Office Outsourcing10% Business ConsultingSee all 2 projectsTeqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.
Industry Experience
Teqnet Solutions has demonstrated expertise in the manufacturing industry, particularly in personal care manufacturing. Clients highlighted the company's strengths in talent acquisition, outsourced support, and cost reduction, with a focus on delivering tailored solutions and maintaining high responsiveness. Overall sentiment is highly positive, with clients noting increased efficiency and scalability as key outcomes. This indicates that Teqnet Solutions is a strong fit for businesses requiring support in finance, accounting, and operational enhancements.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Teqnet Solutions' pricing, noting it fits their budget and represents good value for the cost. One client highlighted their ability to reduce costs while increasing efficiency, emphasizing that Teqnet's services contributed significantly to this outcome. Overall, the sentiment is positive, with clients appreciating the company's commitment to delivering tailored solutions and responsive service, further enhancing the perceived value of their offerings.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Chennai, India
Services provided
75% Back Office Outsourcing10% Customer Service Outsourcing5% AI Development +2 services5% Custom Software Development5% IT Strategy ConsultingQuintessence Business Solution and Services is a Coppell, Texas-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were launched in
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$1,000+Undisclosed10 - 49Dallas, TX
Services provided
50% Accounting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service10% Tax LawSee all 3 projectsBookkeeperLive is a comprehensive financial services company specializing in accounts payable, bookkeeping, tax preparation, and business consulting. Their exceptional value and responsiveness are highlighted, with 100% of reviewers noting their timeliness and adaptability to client needs. Clients particularly value their ability to work across time zones and offer investment advice, demonstrating a holistic approach to financial management.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, BookkeeperLive has received positive feedback for their efficient handling of accounts payable processes. Clients commend their timely invoice processing and responsiveness to communication, highlighting their adaptability to different time zones. One reviewer noted their good value for cost and expressed satisfaction with the absence of areas for improvement. Overall, sentiment towards BookkeeperLive is favorable, with clients appreciating their professionalism and effective project management.Was this helpful?
Industry Experience
BookkeeperLive has demonstrated expertise primarily in the Advertising & Marketing and Print Services industries, providing valuable services such as bookkeeping, tax preparation, and investment consulting. Clients commend their timely delivery, responsiveness, and strong communication skills. Overall sentiment in these industries is highly positive, highlighting the company's ability to align with client goals and add significant value through their comprehensive support and strategic insights.
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Advertising & marketing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BookkeeperLive's competitive pricing and strong value for money. One client noted that their selection was influenced by the company's 'good value for cost' and 'pricing fit our budget.' Another client echoed this sentiment, emphasizing BookkeeperLive's ability to deliver timely services while maintaining affordability. Overall, the feedback reflects a positive sentiment regarding the company's cost-effectiveness and alignment with client expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
55% Finance & Accounting Outsourcing (FAO)20% Accounting15% Robotics Process Automation +1 service10% Back Office OutsourcingSee all 11 projectsIBN Technologies LLC is a bookkeeping and administrative services company renowned for its efficient and timely delivery of financial management solutions, including QuickBooks entries and accounts payable processing. Approximately 100% of reviews highlight their responsiveness, professionalism, and alignment with customer values, with many clients appreciating their effective communication and cost-effective services.
Reviews mention Honest
The feedback regarding IBN Technologies LLC highlights a strong sentiment of honesty and professionalism. A client noted that the team is 'honest and ready to take on board the feedback,' indicating a willingness to adapt and improve. Additionally, their courteous and helpful nature was emphasized, with the client expressing satisfaction in their responsiveness to project needs. Overall, the sentiment reflects confidence in the company's integrity and commitment to client collaboration.-
Accounts Payable Solution for Mobile Analytics Company
5.0 May 15, 2024The team I work with are honest and ready to take on board the feedback - I think they are doing everything we need. IBN Technologies LLC is very helpful, courteous, and professional - always ready to help! All works were delivered within deadlines.
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Industry Experience
IBN Technologies LLC has demonstrated expertise across various industries, including Hospitality & Leisure, Arts & Entertainment, Nonprofit, Insurance, Construction, and Telecommunications. Their clients consistently commend their responsiveness, professionalism, and ability to deliver timely and accurate financial services. Overall sentiment remains positive, with particular strengths noted in effective communication, alignment of company values, and providing good value for costs. Organizations in need of bookkeeping and accounting support across these sectors may find IBN Technologies LLC to be a suitable partner.
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Hospitality & leisure Arts, entertainment & music Nonprofit Insurance Other Industry Construction Telecommunications Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights that IBN Technologies LLC offers competitive pricing that aligns well with client budgets, often noted as a key factor in their selection. Reviews consistently emphasize the company's good value for cost, with one client stating, "We saved thousands of dollars by working with them." Overall, sentiment regarding cost and value is positive, with clients appreciating the quality of service delivered relative to the investment made.Was this helpful?
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Undisclosed$25 - $49 / hr1,000 - 9,999Puducherry, India
Services provided
50% Back Office Outsourcing20% Graphic Design10% Branding +2 services10% Enterprise App Modernization10% Mobile App DevelopmentIntegra Software Services is a Back Office Outsourcing company. Launched in 1996, the team offers Back Office Outsourcing and Graphic Design.
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UndisclosedUndisclosed50 - 249
Services provided
41% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service19% Sales OutsourcingExecutive Boutique Call Center is a call center service. They are in Cebu, Philippines and have midsize team. Their services include Call Center Services and Back Office Outsourcing.
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Ability to Deliver considers three criteria:
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
33.8/40.019.6/20 Reviews8.6/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
-
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
-
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
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