The Leader in Contact Center & BPO in Vietnam

Possessing 15 years of experience in BPO services, Bellsystem24-HoaSao is a pioneer in the industry.  With these three pillars  “Build Technology - Uplift Service - Cultivate Potential”, we are constantly exploring and transforming what it means to deliver good customer service.

Value and Results

  • Cost efficiency
  • Agility & Scalability
  • Agent quality & Training
  • Personalized
  • Real-time reporting
  • Infrastructure & Data Security
$5,000+
< $25 / hr
1,000 - 9,999
Founded 2006
Ha Noi, Vietnam
Map location
headquarters
  • CT2 Yen Hoa Parkview, Trung Hoa, Cau Giay
    Ha Noi, 100000
    Vietnam
other locations
  • 8A Huynh Lan Khanh, Ward 2, Tan Binh District
    Ho Chi Minh 700000
    Vietnam

Focus

Service lines
46%
30%
24%
Customer Service Outsourcing
Back Office Outsourcing
Call Center Services
Client focus
60%
30%
10%
Midmarket ($10M - $1B)
Enterprise (>$1B)
Small Business (<$10M)
Industry focus
10%
10%
10%
10%
10%
10%
10%
10%
20%
Consumer products & services
Education
Financial services
Back Office Outsourcing
50%
30%
10%
10%
Customer Service Outsourcing
35%
30%
25%
10%
Inbound Services
50%
50%
Outbound Services
75%
25%

Portfolio

Key clients: 

Uber, Gojek, Shopee, Mitsubishi, Citi Bank, Prudential, Abbott, Nestle, Amway, Bridgestone, BMW, Yamaha, IDP, ILA, Topica, Philip Morris, SCJ

Reviews