support and service, loyalty and retention

Infosys BPO Ltd., the business process outsourcing subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPO focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering. 
 

$1,000+
< $25 / hr
10,000+
Founded 2002
Bengaluru, India
Map location
headquarters
  • Plot no 26/3, 26/4, 26/6, Hosur Road, Electronics City
    Bengaluru, 560100
    India

Focus

Service lines
40%
25%
25%
10%
Call Center Services
Back Office Outsourcing
HR Services
Industry focus
20%
20%
20%
20%
10%
10%
Financial services
Medical
Telecommunications
Back Office Outsourcing
100%
Customer Service Outsourcing
100%
HR Focus
100%
Inbound Services
100%
Outbound Services
50%
50%

Portfolio

Key clients: 

Cisco, Broadspectrum, Edelweiss Group, TP Vision

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