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Aim big vision to be the leading player in Business Process Outsourcing Services in the region, currently Infomedia serve portfolio of CRM (Customer Relationship Management), BPM (Business Process Management), ITSM (IT Service Management), and Business Process Analytics as a Services.
As a domestic leader in Indonesia contact center services, Infomedia introduce Omnichannel solution to deliver the best CX on some verticals market, eg banking, retail, energy, transportation and public services.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
250 - 999
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Locations
Jakarta, Indonesia
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Year founded
Founded 1984
1 Locations
- Jakarta , Indonesia
Service Lines
Select Focus Area
- Application Platforms
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- Other app platform
- 40%
- Linux server
- 30%
- Windows server
- 30%
- Back Office Outsourcing
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- Inbound Services
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- Answering services
- 100%
- Customer Service Outsourcing
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- Outbound Services
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- Sales Outsourcing
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- B2B Lead Generation
- 100%
Industries
- Telecommunications
- 40%
- Financial services
- 20%
- Consumer products & services
- 10%
- Energy & natural resources
- 10%
- Government
- 10%
- Supply Chain, Logistics, and Transport
- 10%
Clients
- Enterprise (>$1B)
- 70%
- Midmarket ($10M - $1B)
- 30%
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