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Business Process Outsourcing (BPO)

Synapsis offers a complete portfolio of customer service, specialized technical support, back office, and income generation to national and international clients, having more than a decade of experience in the BPO industry. They are strategically located in Uruguay, a country with a highly reliable business environment and in an ideal time zone to provide services to the countries of Europe and America. Managing more than 6,000,000 annual contacts with end customers.

  • $5,000+
  • Undisclosed
  • 250 - 999
  • Founded 2003
Average Review Rating
4.8
Total Reviews
2
Most Common Project Size
$200,000 to $999,999
Average Referral Rating
5.0 /5

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    Locations (1)

    251 - 300

    Highly Rated Similar Providers

    Overall Review Rating

    4.8
    • Quality

      4.8 /5
    • Schedule

      5.0 /5
    • Cost

      4.5 /5
    • Willing to Refer

      5.0 /5
    See all 2 Reviews
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    Back-Office Tech Support & Solutions for Symantec

    • Other IT Consulting and SI
    • $1,000,000 to $9,999,999
    • May 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “The resources they assigned to us were stellar in their aptitude and delivery skills.”

    Nov 11, 2020

    Synapsis Smart Outsourcing provides ongoing technical support for a cybersecurity firm’s customers. They started on calls for on-premise issues and have expanded into cloud support.

    Support Coverage for Cyber Security Company

    • Call Center Services
    • $200,000 to $999,999
    • June 2015 - Jan. 2020
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "The most impressive things about Synapsis were the management team and their ability to be flexible and responsive."

    Oct 23, 2020

    Synapsis Smart Outsourcing provided call center services for a cybersecurity company. The team provided continuous and uninterrupted 24/7 support.

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