Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
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Undisclosed$50 - $99 / hr2 - 9Tel Aviv-Yafo, Israel
Services provided
See all 2 projectsEdamame is a lead generation and client acquisition company that excels in improving messaging and connecting clients with potential leads through email, calls, and LinkedIn. Reviews highlight their exceptional responsiveness and effectiveness, with 100% of clients noting timely delivery and significant conversion success, such as arranging over 250 meetings resulting in new clients and investors.
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$1,000+Undisclosed2 - 9
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See all 9 projectsLeadRoad is a professional lead generation and appointment setting company that consistently earns high praise for its strategic efforts and results-oriented approach. Boasting a 100% satisfaction rate from reviewers, LeadRoad is commended for its timely project management, responsiveness, and valuable cost-to-service ratio. Approximately 85% of reviews highlight their effective communication and alignment with client values, leading to numerous successful outcomes.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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$1,000+$25 - $49 / hr250 - 999
Services provided
See all 41 projectsSpectrum BPO is an e-commerce management company specializing in Amazon account optimization, PPC management, and listing enhancement. Universally praised for their professionalism, responsiveness, and ability to deliver measurable results, they maintain a 100% positive feedback rate, with many clients highlighting their exceptional communication skills and value-for-money services. Spectrum BPO is highly recommended for businesses seeking expert e-commerce support and strategic growth.
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UndisclosedUndisclosed250 - 999Makati City, Philippines
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See all 3 projectsFilta is a talent acquisition and management company specializing in providing high-quality candidates for various roles such as software development, admin support, and catalog management. Across their reviews, clients consistently praise Filta's professionalism, effective project management, and values alignment, with approximately 90% of reviewers highlighting their ability to deliver quality talent efficiently. Clients note areas for improvement in platform navigation and onboarding processes.
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$1,000+< $25 / hr1,000 - 9,999Noida, India
Services provided
See all 4 projectsCyfuture is a versatile service provider offering inbound services, back-office support, web hosting, and tech support. Over 90% of the reviews highlight the company's strong customer service and effective communication. Clients appreciate their cost-saving strategies, with some reporting savings of up to 30% monthly. Cyfuture's commitment to quality and efficiency is consistently praised, with no significant negative feedback noted.
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$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
See all 4 projectsVictoria AI is an AI consultancy firm dedicated to implementing AI solutions that enhance business efficiency and sales without necessitating technical expertise. The company is highly regarded for its personalized support and effective communication, with 100% of reviews mentioning increased sales pipeline opportunities and successful conversion of leads. There are no noted areas for improvement, indicating overall client satisfaction.
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
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$1,000+< $25 / hr10 - 49
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See all 5 projectsBPO VA - Out of Business was a back office service provider specializing in improving efficiency and reducing costs for businesses through call center management and data handling. Reviews indicate a high level of satisfaction, with 80% of reviewers highlighting their efficiency and quality services. However, some suggested improvements in communication and network information.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsVoiceStamps is an outbound services company known for providing valuable information and quickly addressing customer issues. Clients report significant cost savings, with 70% of calls managed, saving approximately $20,000 monthly. While praised for quality, some suggest improvements in speed. Overall, customer feedback is largely positive, emphasizing financial benefits and efficient service delivery.
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Undisclosed< $25 / hr250 - 999New York, NY
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See all 2 projectsCogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.
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Undisclosed< $25 / hr10 - 49
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See all 2 projectsSupport365days is a customer support company specializing in email and chat support, as well as solving order issues. They are consistently praised for their rapid response times and cooperative nature, with 100% of reviewers noting their quick and impressive service. Overall feedback is overwhelmingly positive, reflecting their commitment to customer satisfaction and reliability over more than two years of collaboration.
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UndisclosedUndisclosed10 - 49St. Petersburg, FL
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See all 3 projectsOnScript is an AI-driven call tracking and scoring company specializing in enhancing compliance and performance in call centers. Reviews indicate a 100% positive feedback rate, highlighting their ability to improve compliance, lead qualification, and agent performance. Clients appreciate their responsiveness, transparency, and collaborative approach, with 75% of reviewers mentioning these attributes as impressive.
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$1,000+< $25 / hr10 - 49
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See all 6 projectsGlobal Hola is a staffing and outsourcing company that excels in finding virtual assistants and other outsourced roles for businesses. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their speed, customer service, and communication. Clients appreciate Global Hola’s commitment to finding the right fit and their authentic, transparent approach to the hiring process.
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UndisclosedUndisclosed50 - 249Burgas, Bulgaria
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See all 1 projectsZadarma is a digital services company specializing in VoIP solutions with CRM integration. Reviews highlight their responsive support and ability to deliver on time, with 100% of feedback noting their good value for cost and functionality. While their guidance could be more personalized, their overall service is highly regarded.
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$5,000+< $25 / hr2 - 9
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See all 8 projectsAnswerFone is an answering and reception services provider, excelling in customer interaction and administrative support. Reviews highlight their professional workflow and dedicated staff, with 100% of clients praising their communication and reliability. Notably, 85% of reviewers express satisfaction with AnswerFone's ability to streamline operations and enhance customer experience, making them a valuable partner for businesses seeking efficient call management solutions.
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$1,000+< $25 / hr2 - 9Rajkot, India
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See all 2 projectsValaya Technologies is an IT company specializing in website renovation and SEO optimization. With 100% positive feedback, clients appreciate their cost-effectiveness, timely delivery, and problem-solving capabilities. Their project management skills and alignment with client values are frequently highlighted, with no areas for improvement noted by reviewers.
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$10,000+$25 - $49 / hr10 - 49Cornelius, NC
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See all 2 projectsProphetLogic is a results-driven sales and marketing company specializing in outbound prospecting and pipeline development. They have consistently received positive feedback, with 100% of reviewers praising their effective lead generation and personalized service. Clients highlight their strong company culture, excellent project management, and focus on business success, with no significant areas for improvement mentioned.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
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See all 1 projectsYes Automation LLC is a project management company specializing in equipment renting services in the UAE. Their clients report increased efficiency and productivity, with 100% positive feedback noting timely delivery and excellent response times. The company is recognized for its high ratings and cost-effective solutions.
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$5,000+< $25 / hr10 - 49Mountain Home, AR
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See all 3 projectsBrandigade is a lead generation and sales development company that specializes in creating strong B2B sales pipelines through multi-channel outbound campaigns. Across the reviews, clients commend Brandigade for booking a significant number of qualified meetings, with over 80% of feedback highlighting their cost-effectiveness and adaptability. Common themes include their excellent communication, responsiveness, and ability to understand and engage target markets effectively.
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$1,000+Undisclosed250 - 999Canton, OH
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Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Dubai, United Arab Emirates
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See all 3 projectsDK Global is a customer development and outreach consultancy that assists companies in refining their products and expanding market presence. The reviews are overwhelmingly positive, with clients praising their responsiveness, effective project management, and cultural fit. Approximately 67% of reviewers highlight their ability to go beyond the agreed scope, and around 33% emphasize their impactful outreach strategies and communication skills.
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$1,000+Undisclosed10 - 49Dover, DE
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See all 2 projectsGetsally is a specialized lead generation company focusing on optimizing outbound pipelines for businesses. Across their reviews, 100% of clients praise their ability to create targeted, high-quality leads and their effective messaging strategies tailored to client needs. Clients consistently highlight Getsally's project management skills and data-driven approach, making them feel like an extension of the internal team.
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$50,000+< $25 / hr50 - 249Bengaluru, India
Services provided
V Catch is an answering service company and Customer Service Outsourcing company. Launched in 2023, their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9
Services provided
See all 2 projectsExecutary is an administrative support company specializing in diary management, inbox handling, and client communications. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, helpfulness, and minimal onboarding requirements. Clients appreciate their flexibility and timely project delivery, indicating a strong cultural fit and excellent value for cost.
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$1,000+< $25 / hr10 - 49New Delhi, India
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See all 2 projectsMultilingual Call Centers is a customer support service provider specializing in multilingual and culturally sensitive communication. Reviews reflect a 100% satisfaction rate, highlighting their ability to enhance global customer engagement through seamless integration and timely, personalized interactions. Clients commend their adaptability, proactive communication, and alignment with brand values, contributing significantly to customer satisfaction and operational efficiency.
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$5,000+Undisclosed250 - 999Montevideo, Uruguay
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See all 2 projectsSynapsis Smart Outsourcing is a specialized customer support outsourcing firm, providing dedicated technical and language support services for cybersecurity companies. Reviews highlight their exceptional performance in maintaining over 90% customer satisfaction (CSAT) scores, with commendable project management and customer-first approaches. Approximately 100% of reviewers praised their impressive management and flexibility, while a minor 10% noted occasional technical glitches.
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
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See all 2 projectsPowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.
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$1,000+$25 - $49 / hr10 - 49Coral Gables, FL
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See all 1 projectsResponsive Answering Service is a professional call answering and customer service provider, offering 24/7 call handling, call forwarding, and message-taking services. Feedback indicates a 100% positive experience, highlighting their robust technology and scalable solutions, with clients noting no missed calls and complete reporting as key outcomes.
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$10,000+Undisclosed2 - 9Truckee, CA
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See all 6 projectsHello Outbound is a lead generation and outreach company that specializes in building customer profiles, automating sales programs, and leveraging data-driven strategies to enhance client engagement. Feedback indicates high satisfaction with their responsiveness and innovative approach, with over 80% of reviewers praising their service quality and strategic insights. However, some noted challenges with long sales cycles and tracking messaging schedules.
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$5,000+Undisclosed10 - 49
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See all 16 projectsAmplibiz is a sales and marketing consulting firm specializing in outbound sales strategies, lead generation, and multi-channel outreach. Across diverse industries, they have consistently demonstrated the ability to elevate sales and engagement. With all positive feedback, clients praise their strategic alignment, effective communication, and significant growth impact, resulting in enhanced leads and conversions. Notably, 100% of reviewers highlight their proficiency in project management and adaptability.
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$1,000+< $25 / hr10 - 49Deerfield, IL
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See all 5 projectsMedKloud Billing is a company specializing in financial and operational support services, including accounting, bookkeeping, and campaign management. Reviews highlight their exceptional communication, adaptability, and reliability, with 100% of feedback being positive. Clients praise their ability to exceed expectations and align with company values, demonstrating a consistent and proactive approach to account management.
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$1,000+< $25 / hr10 - 49Davao City, Philippines
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See all 7 projectsKonnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.
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$5,000+$25 - $49 / hr10 - 49Beograd, Serbia
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See all 1 projectsVox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.
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$5,000+$100 - $149 / hr10 - 49London, England
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See all 4 projectsLegalytech is a legal consultancy firm specializing in contract management, compliance, and risk mitigation services. They consistently receive positive feedback for their expertise, efficiency, and client-centric approach, with 100% of reviewers highlighting their exceptional project management and responsiveness. Clients appreciate their timely delivery and the personalized, boutique feel of their services.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsOctachat is a back-office service provider, delivering cost-effective solutions for software-related needs such as debugging and troubleshooting. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism and ability to deliver quality work swiftly. Clients appreciate their great products and strong team, with no areas identified for improvement.
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$1,000+$50 - $99 / hr2 - 9
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See all 2 projectskapi.ar is a digital agency specializing in web development, digital branding, and conversion optimization. Their clients, such as Tradición Garage and Estudio Constructor, praise them for their strategic commitment, timely project management, and exceptional user experience design. The reviews show 100% positive feedback, highlighting their ability to align digital presence with a client’s unique brand and business goals.
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$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
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See all 6 projectsA&N Sales Services Pvt. Ltd. is a marketing and sales consultancy firm with a focus on market exploration and research. Feedback highlights their passion, risk-taking, and dedicated execution of projects, with 100% positive reviews. Clients appreciate the absence of bureaucratic hurdles and effective communication, resulting in measurable successes and enhanced business strategies.
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
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See all 2 projectsSonnecto is a business process outsourcing company that provides services such as lead generation, software development, customer support, and digital marketing. Across their reviews, they are praised for their adaptability and problem-solving skills, with 100% positive feedback highlighting their effective project management and customer support. Clients commend their ambition and ability to align with high-level priorities, contributing significantly to business growth and process efficiency.
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$1,000+< $25 / hr50 - 249Davao City, Philippines
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See all 12 projectsND-KNOW SOLUTIONS is a dynamic digital marketing and content production agency, offering services such as video editing, social media management, lead generation, and digital marketing strategies. The overall feedback from clients is overwhelmingly positive, with approximately 85% highlighting their professionalism, responsiveness, and effective project management. Clients are particularly impressed by their commitment and ability to deliver high-quality results on time, contributing to notable growth in various business metrics.
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$5,000+Undisclosed10 - 49
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See all 2 projectsYou Lead is a lead generation company specializing in identifying and engaging high-growth e-commerce companies. They are praised for their professionalism and commitment to results, delivering a 12% conversion rate from 64 high-intent leads. Reviewers highlight their timely delivery and excellent support, with 100% positive feedback on their services.
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UndisclosedUndisclosed50 - 249
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See all 2 projectsGrau & Associates is an association management and consulting firm specializing in services such as member management, lobbying, and setting up new organizations, including 501(c) entities. With a 100% positive feedback rate, reviewers consistently highlight their professionalism, exceptional project management skills, and the expertise of their President, Aaron, in handling complex tasks and fostering collaborative environments.
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$5,000+$25 - $49 / hr10 - 49
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See all 3 projectsExpand in Asia is a lead generation and sales development company, specializing in connecting businesses with high-quality prospects through targeted outreach and market strategies. With 100% positive feedback from clients, they are praised for their deep understanding of client needs, persistence in follow-ups, and impressive multicultural capabilities. Their ability to elevate sales pipelines by delivering quality leads and fostering relationships is highly valued across diverse industries.
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Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
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See all 3 projectsPNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.
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$1,000+$25 - $49 / hr10 - 49
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See all 12 projectsLenGreo is an SEO and digital marketing agency specializing in lead generation, sales strategy, and search engine optimization. Across multiple reviews, clients highlight their deep SEO knowledge and tailored strategic approach, with 100% of reviewers noting timely delivery and effective communication. Their work results in measurable outcomes, such as a 1200% traffic increase and significant improvements in keyword rankings. Reviewers appreciate LenGreo's proactive, client-focused approach and transparency.
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$5,000+Undisclosed10 - 49
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See all 33 projectsRaises.com is a financial consulting firm specializing in M&A support, capital raising, and strategic financial structuring. Across their reviews, 100% of clients commend their efficiency, structured approach, and tailored solutions, with 89% highlighting their cultural fit and alignment with client values. Additionally, 78% of reviews mention the successful acquisition of letters of commitment, underscoring their effectiveness in securing financial instruments.
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Undisclosed< $25 / hr10 - 49Alcabideche, Portugal
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See all 5 projectsMFAgency is a specialized administrative support company offering services in data entry and administrative assistance. Reviews highlight a 100% positive feedback rate, emphasizing their time-saving capabilities, timely project delivery, and personalized approach. Clients appreciate their excellent communication and alignment with company values, with no noted areas for improvement.
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UndisclosedUndisclosed10 - 49Seoul, South Korea
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See all 2 projectsKOISRA Co., Ltd specializes in facilitating business relations between Israeli and Korean companies, providing services such as market entry support, business development, and cross-cultural communication. Their reviews highlight a strong track record in managing complex international collaborations with a 100% positive feedback rate, showcasing their expertise in bridging cultural and language differences and delivering timely, effective solutions.
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$1,000+< $25 / hr2 - 9London, England
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See all 1 projectsFirsttouch Digitals Global is a versatile web development and digital marketing company specializing in custom web applications, social media management, and AI deployment. Feedback from reviewers is overwhelmingly positive, with 100% noting their efficiency and innovation in integrating new technologies. Their ability to deliver projects on time and provide exceptional service is frequently highlighted.
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UndisclosedUndisclosed1,000 - 9,999Caribbean, Saint Lucia
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Launched in 2012, itel is a large Caribbean, Saint Lucia-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
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See all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.2/40.019/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.2/40.017.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.2/40.017.6/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.