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Softfile

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Document Imaging and BPO Services

Located in Sacramento, Altec Systems Inc. is a privately held California corporation founded in 1988 to provide document and data management services.

By the late 1990's, the company began doing business as SoftFile, in order to better identify with paper to electronic document conversion. People often use the term 'soft file' to refer to an electronic copy of a file.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Sacramento, CA
  • Year founded
    Founded 1988

1 Locations

  • Sacramento , CA

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.3 /5

    What Clients Have Said

    Softfile offers competitive pricing with package deals, saving clients substantial amounts monthly, such as $1,500 and $300. Annual spending ranges from $5,000 to $49,999, indicating good value for cost, especially for medium to large companies.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 2 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Softfile Review Insights

    Overall Review Rating

    4.3
    • Quality 4.3
    • Schedule 4.2
    • Cost 4.3
    • Willing to Refer 4.5

    Review Highlights

    • Effective Cost Management

      Multiple reviews indicate Softfile offers cost-effective solutions that save clients significant amounts of money monthly, ranging from $300 to over $1,500. This suggests strong financial efficiency in their service offerings.

    • Reliable Service Provider

      Softfile has been described as a reliable service provider, with clients working with them for multiple years (ranging from 2 to 5 years). This demonstrates client trust and sustained satisfaction with their services.

    • Versatile Service Offerings

      Softfile's service offerings are versatile, covering inbound calls, back office services, and claims processing. This versatility allows them to cater to a wide range of client needs effectively.

    • Positive Client Recommendations

      Clients have expressed high levels of satisfaction, with one explicitly recommending Softfile to medium-to-large companies. This indicates a strong reputation and positive word-of-mouth within their client base.

    • Successful Project Outcomes

      Clients have reported successful project outcomes and overall satisfaction with the results delivered by Softfile. This success is reflected in their positive feedback and continued partnership.

    • Areas for Improvement

      Some feedback indicated that while Softfile is generally well-regarded, there is always room for improvement. Specific areas for enhancement were not detailed, suggesting a general expectation for continuous improvement.

    Softfile Reviews

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    Services
    Project cost

    Order Processing for Information Technology Firm

    • Call Center Services
    • Confidential
    • Jan. 2012 - Ongoing
    3.0
    Quality
    3.0
    Schedule
    2.5
    Cost
    3.0
    Willing to Refer
    3.5

    "It is a great service. I love it so far."

    Nov 2, 2017
    Manager, Information Technology Firm
    Anonymous
    • Information technology
    • Scottsdale, Arizona
    • 501-1,000 Employees
    • Survey Response

    Consumer Products Claims Processing

    • Call Center Services
    • $10,000 to $49,999
    • Mar. 2012 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It's been very succesful."

    Aug 12, 2017
    Customer Service Manager, Consumer Products Company
    Anonymous
    • Other industries
    • Portland, Maine
    • 5,001-10,000 Employees
    • Survey Response

    Content Accuracy Services for Health Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I give them an A+."

    Aug 12, 2017
    HR Director, Health Company
    Anonymous
    • Other industries
    • Providence, Rhode Island
    • 501-1,000 Employees
    • Survey Response

    Showing 1-3 of 3 Reviews

    Locations (1)

    209 Commerce Circle Sacramento, CA, United States 95815

    16 - 20

    Contact Softfile

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