Clients find CCC Digital Agency offers great value for cost, with project investments around $2,200 USD for web development. Their responsive service and adaptability contribute to successful outcomes, emphasizing effective communication and timely delivery.
Web Dev & Design for Private Tutoring Services Company
Email MarketingUX/UI DesignWeb DesignWeb Development
Less than $10,000
Dec. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They do their work perfectly."
Nov 3, 2022
Owner, First Addition Tutors
Farhaan Assar
Verified
Education
Surrey, British Columbia
1-10 Employees
Phone Interview
Verified
A private tutoring services company was looking to centralize their operations, so they engaged with Create Captivate Close | Digital Agency for their Shopify web development and design services.
Create Captivate Close | Digital Agency is able to increase the company's online registration and conversion rate, much to the client's delight. The team is highly responsive to changes, and the internal stakeholder is impressed with the vendor's communication skills and development knowledge.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of First Addition Tutors, a private tutoring services company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Create Captivate Close | Digital Agency?
I was looking to centralize the schedules, payment options, and information of my business, so I needed someone to help build an online platform.
SOLUTION
What was the scope of their involvement?
Creative Captivate Close provides me with Shopify web development and design services. They’re working on making the platform more efficient, so they’re implementing third-party plugins and software to ensure optimal performance.
Moreover, they’ve implemented a contact page where students can input their email addresses and are also providing us with ongoing maintenance and support.
What is the team composition?
My main point of contact is Aidan (Owner).
How did you come to work with Create Captivate Close | Digital Agency?
Aidan and his younger sister were students of mine from a long time ago.
How much have you invested with them?
We’ve invested about $3,000 CAD (approximately $2,200 USD).
What is the status of this engagement?
Our ongoing partnership started in December 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Thanks to Create Captivate Close, we’ve been able to increase our conversion rate and online registrations, so the business has been consistently growing.
How did Create Captivate Close | Digital Agency perform from a project management standpoint?
They’re amazing from a project management perspective, as the team is highly responsive to our feedback and changes.
We typically communicate through phone and text.
What did you find most impressive about them?
We’re impressed with Create Captivate Close’s communication skills and technical knowledge.
Are there any areas they could improve?
There isn’t anything they need to improve because they do their work perfectly.
Do you have any advice for potential customers?
I’d advise you to keep your communications open to ensure a smooth partnership.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Recruitment Services Company
Web Development
Digital Transformation
+2
Confidential
May - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were most impressed with their adaptability and creative approach."
Sep 22, 2023
Founder, QTalent
Ed Pintwala
Verified
Other industries
Toronto, Ontario
1-10 Employees
Online Review
Verified
CCC Digital Agency developed an e-newsletter for a recruitment services company using Webflow and WordPress. They've crafted templates and automated the client's subscriber list through CRM
CCC Digital Agency has delivered the project on time and with high quality. They are adaptable, friendly, and highly responsive to the client's needs. CCC Digital Agency's creativity, cost-effectiveness, and customer service are key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of QTalent
Describe what your company does in a single sentence.
Talent Discovery, Recruitment, and Executive Search services for the Consumer Goods and Food Manufacturing sector.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CCC Digital Agency to accomplish?
Create an E-Newsletter
Marketing Automation to CRM
Craft templates and process plow
SOLUTION
How did you find CCC Digital Agency?
Online Search
Why did you select CCC Digital Agency over others?
Great culture fit
Good value for cost
Company values aligned
How many teammates from CCC Digital Agency were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Engaged to create our first e-newsletter, including template, automation to CRM subscriber list, customer capture on webflow and wordpress websites.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
High quality completion of project
responsive customer service
great value for cost and execution
Easy to work with.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
On time
on spec,
very responsive.
What was your primary form of communication with CCC Digital Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were most impressed with their adaptability and creative approach. Willing to adjust, edit and finish the project to spec and learn new tech platforms quickly.
Are there any areas for improvement or something CCC Digital Agency could have done differently?
Nothing comes to mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-2 of
2 Reviews
Email & SMS Marketing Management
At CCC, we value strategic planning when it comes to campaigns. We’ll work with you to understand your audience, strategize, and design thoughtful campaigns focused on creating positive customer experiences. We’ll create a detailed marketing calendar, manage flows, and continuously work to maximize the value you can get from your email/sms list.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
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