Top Call Center Services & Voice Services for IT Services in South Africa
10 Companies
3 Leaders 7 Contenders
Best Call Center Companies & Voice Services for IT Services in South Africa
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Clutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Delta-v
- 2 MANGO5
- 3 ARC Business Process Outsourcing
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in South Africa
-
- $5,000+
- $50 - $99 / hr
- 10 - 49
- Cape Town, South Africa
Ability to deliver
28/40.0- 16.6 Reviews
- 6.8 Clients & Experience
- 4.6 Market Presence
Service focus
- 90% Sales Outsourcing
- 10% Other
-
- Undisclosed
- Undisclosed
- 250 - 999
- Cape Town, South Africa
Ability to deliver
24/40.0- 16.2 Reviews
- 2.6 Clients & Experience
- 5.2 Market Presence
Service focus
- 25% Call Center Services
- 25% Sales Outsourcing
- 50% Other
-
- Undisclosed
- < $25 / hr
- 50 - 249
- Stellenbosch, South Africa
Ability to deliver
23/40.0- 16.4 Reviews
- 2.1 Clients & Experience
- 4.6 Market Presence
Service focus
- 20% Call Center Services
- 40% Sales Outsourcing
- 40% Other
Contenders Breakdown
-
- $1,000+
- < $25 / hr
- 250 - 999
- Johannesburg, South Africa
Ability to deliver
15.5/40.0- 0 Reviews
- 8.9 Clients & Experience
- 6.6 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
-
- Undisclosed
- Undisclosed
- 10,000+
- Umhlanga, South Africa
Ability to deliver
5.9/40.0- 0 Reviews
- 0 Clients & Experience
- 5.9 Market Presence
Service focus
- 25% Sales Outsourcing
- 75% Other
-
- $50,000+
- $25 - $49 / hr
- 2 - 9
- Cape Town, South Africa
Ability to deliver
4/40.0- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 20% Call Center Services
- 80% Other
-
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Sandton, South Africa
Ability to deliver
30.3/40.0- 15.6 Reviews
- 7.6 Clients & Experience
- 7.1 Market Presence
Service focus
- 20% Call Center Services
- 20% Sales Outsourcing
- 60% Other
-
- $1,000+
- $25 - $49 / hr
- 10 - 49
- Louis Trichardt, South Africa
Ability to deliver
4.6/40.0- 0 Reviews
- 0 Clients & Experience
- 4.6 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
-
- Undisclosed
- Undisclosed
- 10,000+
- Cape Town, South Africa
Ability to deliver
7.2/40.0- 0 Reviews
- 0 Clients & Experience
- 7.2 Market Presence
Service focus
- 23% Call Center Services
- 15% Sales Outsourcing
- 62% Other
-
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Cape Town, South Africa
Ability to deliver
28.9/40.0- 18 Reviews
- 2.3 Clients & Experience
- 8.7 Market Presence
Service focus
- 10% Call Center Services
- 10% Sales Outsourcing
- 80% Other
-
Featured
What are Featured Providers?
-
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Services provided
- 10% Call Center Services
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing +2 services
- 20% Data Annotation Services
- 10% Content Moderation Services
Project HighlightBack Office Outsourcing for E-Commerce Co
5.0 - Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted
See all 25 Reviews- Reviews mention "exceeds expectations"
- Reviews mention "experienced"
- Reviews mention "well-executed projects"
- Reviews mention "high-quality work"
-
- $5,000+
- $50 - $99 / hr
- 250 - 999
- Calgary, Canada
Services provided
- 25% Call Center Services
- 55% Customer Service Outsourcing
- 10% Back Office Outsourcing +1 service
- 10% Fulfillment
Project HighlightCustomer Support for Advertising & Marketing Firm
5.0 - SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data.
See all 9 Reviews- Reviews mention "team players"
- Reviews mention "experienced"
- 4.6 out of 5.0 rating for cost
- Reviews mention "high-quality work"
-
- $1,000+
- $25 - $49 / hr
- 250 - 999
- Oakville, Canada
Services provided
- 10% Call Center Services
- 75% Sales Outsourcing
- 15% Email Marketing
Project HighlightCall Center & Sales Outsourcing for Manufacturing Company
4.0 - A manufacturing company hired Martal Group to provide call center and sales outsourcing services. The team was responsible for scheduling meetings with leads via calls and emails.
See all 90 Reviews- Reviewed 9 times in the past 6 months
- Reviews mention "high-quality work"
- Reviews mention "communicative"
- Reviews mention "straightforward pricing"
-
-
- $5,000+
- $50 - $99 / hr
- 10 - 49
- Cape Town, South Africa
Services provided
- 90% Sales Outsourcing
- 10% Business Consulting
We've done our time in the trenches and know what it's like to scale sales. Over the years, our Go-to-Market experience has covered building sales teams covering the full sales cycle across several
- Reviews mention "well-organized projects"
- Reviews mention "flexible"
- Reviews mention "accessible"
- Reviews mention "high-quality work"
-
- Undisclosed
- Undisclosed
- 250 - 999
- Cape Town, South Africa
Services provided
- 25% Call Center Services
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing +1 service
- 25% Sales Outsourcing
Mango5 – a success orientated, premium quality, contact centre service provider – offers you added value for your money.We will show you how elevating satisfaction through service can drive your
- Reviews mention "reliable"
- Reviews mention "high-quality work"
- Reviews mention "trustworthy"
- 5.0 out of 5.0 rating for cost
-
Featured
What are Featured Providers?
-
- $1,000+
- < $25 / hr
- 50 - 249
- Chicago, IL
Services provided
- 45% Call Center Services
- 25% Back Office Outsourcing
- 15% Customer Service Outsourcing +1 service
- 15% Sales Outsourcing
Project HighlightMarket Research Survey for Independent Consultant
5.0 - Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research.
See all 13 Reviews- Reviews mention "timely"
- Reviews mention "exceptional results"
- Reviews mention "professional"
- 9 reviews mention Call Center Services
-
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Davao City, Philippines
Services provided
- 40% Call Center Services
- 30% Back Office Outsourcing
- 30% Customer Service Outsourcing
Project HighlightCall Center Services for E-Commerce Company
5.0 - Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience.
See all 10 Reviews- Very responsive
- Reviews mention "great project management"
- Reviews mention "professional"
- Reviews mention "high-quality work"
-
- $5,000+
- $25 - $49 / hr
- 250 - 999
- Home, KS
Services provided
- 50% Call Center Services
- 50% Customer Service Outsourcing
Project HighlightCall Center Sevices for Hotel
5.0 - Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information.
See all 15 Reviews- 10 reviews mention Call Center Services
- Reviews mention "accommodating"
- Reviews mention "high-quality work"
- Reviews mention "flexible"
-
-
- Undisclosed
- < $25 / hr
- 50 - 249
- Stellenbosch, South Africa
Services provided
- 20% Call Center Services
- 40% Sales Outsourcing
- 30% Customer Service Outsourcing +1 service
- 10% Back Office Outsourcing
ARC offers outsourcing/offshoring solutions to the United States, Canada, United Kingdom, Germany, Belgium and France. Languages supported: English, German, Portuguese & French Outsourcing
- Reviewed 1 time in the past 6 months
- Reviews mention "flexible"
- 5.0 out of 5.0 rating for cost
- Reviews mention "professional"
-
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- $1,000+
- < $25 / hr
- 250 - 999
- Johannesburg, South Africa
Services provided
- 10% Call Center Services
- 50% Customer Service Outsourcing
- 20% Back Office Outsourcing +1 service
- 20% E-Commerce Development
DSG, a Customer Service Outsourcing company, specialize in Customer Service Outsourcing and E-Commerce Development. They were founded in 2008.
-
- Undisclosed
- Undisclosed
- 10,000+
- Umhlanga, South Africa
Services provided
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing
- 25% Finance & Accounting Outsourcing (FAO) +1 service
- 25% Sales Outsourcing
Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
-
- $50,000+
- $25 - $49 / hr
- 2 - 9
- Cape Town, South Africa
Services provided
- 20% Call Center Services
- 20% Cloud Consulting & SI
- 20% Cybersecurity +2 services
- 20% IT Managed Services
- 20% IT Strategy Consulting
Based in Cape Town, South Africa, Kwik Support (Pty) Ltd is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
-
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Sandton, South Africa
Services provided
- 20% Call Center Services
- 30% Customer Service Outsourcing
- 20% Back Office Outsourcing +2 services
- 20% Sales Outsourcing
- 10% Transcription
Our approach Quantanite is different from other BPO providers. We listen properly, share ideas, and work in partnership with you. Quantanite brings together human skills, resources, and technology.
- Reviews mention "collaborative"
- Reviews mention "flexible"
- 5.0 out of 5.0 rating for cost
- Reviews mention "patient"
-
Featured
What are Featured Providers?
-
- $1,000+
- < $25 / hr
- 250 - 999
- Belize City, Belize
Services provided
- 45% Call Center Services
- 45% Customer Service Outsourcing
- 10% Back Office Outsourcing
Project HighlightCall Center Services for Utility Company
5.0 - Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer
See all 5 Reviews- Reviews mention "great project management"
- Reviews mention "accessible"
- Responsive
- 3 reviews mention Call Center Services
-
- $1,000+
- < $25 / hr
- 250 - 999
- București, Romania
Services provided
- 40% Call Center Services
- 20% Back Office Outsourcing
- 20% CRM Consulting and SI +2 services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
Project HighlightCall Center Services for Delivery App
5.0 - Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support
See all 9 Reviews- Reviews mention "customized support"
- 5 reviews mention Call Center Services
- Reviews mention "unique expertise"
- Reviews mention "timely"
-
- Undisclosed
- < $25 / hr
- 50 - 249
- Zagreb, Croatia
Services provided
- 15% Call Center Services
- 31% Customer Service Outsourcing
- 20% Back Office Outsourcing +11 services
- 10% Direct Marketing
- 5% Advertising
- 5% CRM Consulting and SI
- 5% Market Research
- 2% Ecommerce Marketing
- 2% Staffing
- 1% Compliance Consulting
- 1% Demand Generation Marketing
- 1% ERP Consulting and SI
- 1% Procurement Support
- 1% SMS Marketing
Project HighlightCustomer Support Services for Car Dealer
5.0 - Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level
See all 3 Reviews- Reviews mention "great project management"
- Reviews mention "knowledgeable"
- 5.0 out of 5.0 rating for cost
- 2 reviews mention Call Center Services
-
-
- $1,000+
- $25 - $49 / hr
- 10 - 49
- Louis Trichardt, South Africa
Services provided
- 10% Call Center Services
- 15% Custom Software Development
- 15% Cybersecurity +4 services
- 15% IT Managed Services
- 15% IT Strategy Consulting
- 15% Web Design
- 15% Web Development
Software development company IT GUY was established in 2008. Based in Louis Trichardt, South Africa, the team provides Custom Software Development and IT managed services.
-
- Undisclosed
- Undisclosed
- 10,000+
- Cape Town, South Africa
Services provided
- 23% Call Center Services
- 33% Customer Service Outsourcing
- 15% Sales Outsourcing +17 services
- 5% Back Office Outsourcing
- 5% Business Consulting
- 5% Finance & Accounting Outsourcing (FAO)
- 1% AI Development
- 1% BI & Big Data Consulting & SI
- 1% CRM Consulting and SI
- 1% Custom Software Development
- 1% Digital Strategy
- 1% Graphic Design
- 1% HR Consulting
- 1% Mobile App Development
- 1% Transcription
- 1% Translation
- 1% UX/UI Design
- 1% Unified Communications Consulting & SI
- 1% Web Design
- 1% Web Development
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
-
- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Cape Town, South Africa
Services provided
- 10% Call Center Services
- 10% Accounting
- 10% Back Office Outsourcing +7 services
- 10% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% IT Managed Services
- 10% IT Staff Augmentation
- 10% Sales Outsourcing
- 10% Staffing
Sourcefit is an american-managed business process outsourcing company with strategic operations in the Philippines, Dominican Republic, South Africa, and Armenia, specializing in custom offshore
- Reviews mention "communicative"
- Reviews mention "high-quality work"
- 3 reviews mention Call Center Services
- Reviews mention "helpful"
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