• Post a Project

EverHelp - Customer Service Outsourcing company

EverHelp is a leading customer support company that fuels business growth. We provide 24/7 multilingual, omnichannel support, assisting your customers in 30+ languages via email, live chat, phone, social media, proprietary CMS, and more.

Our services include strict Quality Control to ensure your customer satisfaction score always stays above 90%. Our support is data-driven, providing detailed reports with key metrics to help you make informed decisions.

  • Min project size
    $5,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    Kyiv, Ukraine
  • Year founded
    Founded 2021

1 Locations

  • Kyiv , Ukraine

No have been added yet...

    Pricing Snapshot

    Min. project size $5,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    EverHelp is praised for its budget-friendly pricing and strong value for cost across various projects. Clients appreciate the flexibility and scalability of their services, with many noting effective support delivered by small teams (2-10 employees) that meet diverse business needs.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 33 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    EverHelp Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Satisfaction with Cost Efficiency

      EverHelp is frequently noted for providing good value for cost, aligning with client budgets and delivering high-quality services without compromising on quality.

    • Room for More Proactive Process Improvements

      While EverHelp is praised for their work, some clients suggest more proactive suggestions for process improvements could enhance service delivery further.

    • Efficient Automation and Technology Use

      Clients commend EverHelp for implementing automation technologies that streamline processes and improve efficiency, particularly in handling repetitive tasks and enhancing support operations.

    • Cultural Fit and Values Alignment

      Clients appreciate EverHelp's alignment with their company values and culture. This compatibility fosters strong working relationships and enhances collaboration effectiveness.

    • Proactive Problem-Solving

      EverHelp is praised for their problem-solving mindset, offering proactive suggestions and improvements to client processes. This approach enhances service quality and operational efficiency.

    • Commitment to Staff Welfare

      EverHelp is recognized for their commitment to staff welfare, which contributes to a motivated and effective team, ultimately benefiting client projects.

    EverHelp Reviews

    Submit a Review
    All Filters

    0 selected

    Sort by
    Services
    Project cost

    Call Center Services for LMS Platform

    • Call Center Services Customer Service Outsourcing
    • Less than $10,000
    • Aug. 2022 - Jan. 2024
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was pleased to work with such talented people."

    Jun 22, 2024
    SEO, Softbook
    Katerina Plakhtiy
    • Education
    • Ukraine
    • 11-50 Employees
    • Online Review

    EverHelp provided call center services for an LMS platform. The team was responsible for scheduling calls, providing customer support and QA, and addressing issues as they arose.

    Email & Chat Customer Service for Email Signature Generator

    • Customer Service Outsourcing
    • Confidential
    • Dec. 2023 - Feb. 2024
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "We liked the predictable scale-up MySignature provided."

    Jun 21, 2024
    Marketer, MySignature
    Anonymous
    • Advertising & marketing
    • Lviv, Ukraine
    • 11-50 Employees
    • Online Review

    MySignature offered customer service outsourcing services for an email signature generator. MySignature connected with the client's customers through live chat and email, taking control of the client's reviews.

    Customer Service Outsourcing for IT Company

    • Customer Service Outsourcing
    • Confidential
    • Jan. - May 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The services they provided were quite sufficient."

    Jun 17, 2024
    CEO, Cobit Solutions
    Dmitry Chashnik
    Verified
    • Information technology
    • Canada
    • 11-50 Employees
    • Online Review
    • Verified

    To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations.

    Back Office Outsourcing for Email API Solutions Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • Oct. 2023 - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their analytic approach significantly influenced our product development."

    Jun 17, 2024
    Head of Business Development, Email API Solutions Company
    Valeriia Klymenko
    • Other industries
    • Cyprus
    • 51-200 Employees
    • Online Review

    EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems.

    Customer Support Services for App Dev Company

    • Application Management & Support
    • Confidential
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They have an easy-going process combined with high proficiency."

    Jun 17, 2024
    Head of Marketing, App Dev Company
    Alina Maximova
    Verified
    • Other industries
    • London, England
    • 11-50 Employees
    • Online Review
    • Verified

    EverHelp handles the customer support needs of an app development company. The team provides support for the client’s customers via live chat through a Zendesk platform. 

    Back Office Outsourcing for Marketing Performanced Platform

    • Back Office Outsourcing
    • $10,000 to $49,999
    • Jan. - May 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The company has such a great attitude to work, it's a pleasure to watch!"

    May 28, 2024
    Marketer, Ringostat
    Olga Feoktistova
    • Other industries
    • Ukraine
    • 51-200 Employees
    • Online Review

    EverHelp provided BPO services for a marketing performance platform. The goal was to streamline administrative tasks, enhance customer support efficiency, and ensure seamless communication with clients.

    Customer Service Outsourcing for Data & Comms Solution Co

    • Customer Service Outsourcing
    • Confidential
    • Jan. - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "EverHelp remains receptive to feedback and dedicated to delivering exceptional service."

    May 23, 2024
    Former Manager, eSputnik
    Anonymous
    Verified
    • Information technology
    • Ukraine
    • 51-200 Employees
    • Online Review
    • Verified

    EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting.

    Customer Support & Sales Services for Cloud SaaS Company

    • Customer Service Outsourcing
    • Confidential
    • June 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their readiness and willingness to assist us are consistently impressive."

    May 16, 2024
    Customer Success Manager, Skyvia
    Darina Black
    Verified
    • Other industries
    • Prague, Czech Republic
    • 51-200 Employees
    • Online Review
    • Verified

    EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency.

    Live Chat Support for Tax Compliance Solutions Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • May 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They have proved to be a reliable provider without any major issues."

    May 16, 2024
    Marketing Manager, Lovat
    Tetiana Buchynska
    Verified
    • Business services
    • Edinburgh, Scotland
    • 11-50 Employees
    • Online Review
    • Verified

    EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization.

    Customer Service Outsourcing for Telecommunications Company

    • Customer Service Outsourcing
    • $10,000 to $49,999
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "Their dedication to effective communication, coupled with their efficiency, sets them apart."

    May 15, 2024
    Head of Marketing, Telecommunications Company
    Anonymous
    Verified
    • Telecommunications
    • Warsaw, Poland
    • 11-50 Employees
    • Online Review
    • Verified

    EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages.

    Showing 31-40 of 45 Reviews

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    28
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    December 15, 2025

    Business Entity

    Business Entity Name Everhelp Limited
    Jurisdiction of Formation Gibraltar
    Date of Formation July 18, 2023
    Status Active
    Last Updated February 19, 2025
    ID 123618 (REID no: GICO.123618-63)

    Credit Report Results

    International Credit Risk Assessment High Risk
    Source Creditsafe
    Last Updated February 19, 2025

    *Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

    Learn More About The Clutch Verification Process

    Locations (1)

    Kyrylivska Street 40 KyivUkraine 02000

    251 - 300

    Contact EverHelp

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

    Connect with EverHelp on Social

    Get connected to see updates from EverHelp like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.

    Taggbox

    (1)
    Taggbox Logotype

    Kamal Vardani

    Additional Connections

    (6)