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Top US Virtual Receptionist Companies

From coast-to-coast coverage to bilingual support, U.S. virtual receptionist companies help teams answer every call, book more appointments, and protect revenue after hours. In hubs like New York, Austin, and the Bay Area, providers pair trained agents with tight SLAs, HIPAA- and PCI-aware workflows, and integrations for tools like HubSpot, Salesforce, Clio, and ServiceTitan.

Clutch simplifies your shortlist with verified reviews, detailed service profiles, and transparent pricing data so you can hire with confidence. Use filters for budget, industry, languages, team size, and 24/7 availability to match the right partner to your call volume and tech stack. Whether you’re a startup or a multi-location brand, you’ll find live receptionist services, virtual answering service for small business, and virtual front desk solutions built for U.S. customers.

Start exploring these additional directories:

• Top Virtual Receptionist Companies

• Virtual Receptionist Companies in San Francisco

• Virtual Receptionist Companies in New York

• Virtual Receptionist Companies in Dallas

• U.S. Virtual Receptionist Companies for Business Services

Ratings Updated: May 28, 2026
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15 Leaders 15 Contenders

495 Companies

Country: United States
Inbound Services: Virtual receptionist

List of the Top United States Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves United States

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

    See all 45 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on Prialto highlights their consistent delivery and efficient project management. A Vice President from a business services company noted their impressive speed of follow-up and the quality of team members assigned, stating, 'They always delivered on time and quickly scheduled follow-up meetings.' Clients appreciate Prialto's alignment with their values and culture, with no significant areas for improvement mentioned, reflecting a strong overall sentiment of satisfaction.
    Read 1 Recent Review

    Industry Experience

    Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.

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    Select Industry to see insights

    Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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    United States (37) Canada (1) England (1)
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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves United States

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects

    Reviews mention Communicative

    Clients consistently highlight the exceptional communication skills of VoiceNation and Moneypenny. VoiceNation's responsiveness is praised, with one client noting they reply almost immediately to requests, ensuring efficient problem-solving. Similarly, Moneypenny's dedicated account managers provide timely responses, with no reported communication issues. Clients express confidence in the personalized attention they receive, which has significantly improved their customer service experience. Overall, the sentiment is overwhelmingly positive, emphasizing both companies' commitment to effective communication and client satisfaction.
    • Answering Services for Catering Company
      5.0 Nov 26, 2019

      After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.

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    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.

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    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Moneypenny USA highlight a generally positive sentiment, particularly praising their initial onboarding and customer service. Clients appreciated timely delivery of services, although some noted unexpected charges and inconsistent service quality over time. Specific feedback indicated a desire for improved ongoing customer support and clearer communication regarding terms of service. Overall, while the company demonstrates strong capabilities, there are areas identified for enhancement.
    Read 1 Recent Review

    Industry Experience

    VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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  • Lambent Marketing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Content Marketing +4
    15% Customer Service Outsourcing
    15% Search Engine Optimization
    10% Business Consulting
    10% Social Media Marketing

    Focus Areas

    100% Virtual receptionist

    Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

    See all 4 projects

    Reviews mention Timely

    Clients consistently praise Lambent Outsourcing for their timely delivery and responsiveness. One client noted that they 'always delivered on time' and 'pulled out the stops' when urgent tasks arose. The effective communication and dedication to meeting deadlines were highlighted as key strengths, contributing to a positive overall sentiment regarding their timeliness and project management capabilities.
    • Web Design for Consulting Company
      5.0 Nov 15, 2021

      They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.

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    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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    United States (2) Mexico (1) Philippines (1)
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  • Evateck Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    40% Virtual receptionist
    45% Answering services
    15% Inbound appointment scheduling

    Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

    See all 5 projects

    Reviews mention Understands their clients' needs

    Clients commend Evateck for their exceptional understanding of project requirements and personalized approach. One notable feedback highlighted that the Evateck team operated as an extension of the client's own team, demonstrating a deep alignment with goals and values. Their professional talent and proactive communication have led to measurable improvements, such as reduced response times and increased customer satisfaction. Overall, the sentiment reflects a strong appreciation for Evateck's ability to address client needs effectively.
    • Call Center Services for Web Development Agency
      5.0 Apr 22, 2024

      The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy (we didn't really have one, lol). This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. There were 2 things that stand out the most when dealing with Evateck: 1 - A highly personalized approach. The Evateck team didn't feel like an outsourced team at all. They were more like an offshore continuation of our own team that understood our goals and values.

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    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Web Development Agency

    5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
    Read 2 Reviews

    Industry Experience

    Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Dental IT Services Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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  • Josh No Code Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Sunny Isles Beach, FL

    Services provided

    10% Call Center Services
    10% Audio Production
    10% CRM Consulting and SI +11
    10% Content Marketing
    10% Custom Software Development
    10% Robotics Process Automation
    10% Social Media Marketing
    10% Web Design
    5% AI Development
    5% Marketing Strategy
    5% Mobile App Development
    3% Graphic Design
    1% API Development
    1% Generative AI

    Focus Areas

    100% Virtual receptionist

    Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

    See all 2 projects

    Industry Experience

    Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.

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    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    What Clients Have Said

    Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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  • Gold Cross Answering Service Logotype

    4.9 10 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Lake Hallie, WI

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    22% Virtual receptionist
    67% Answering services
    11% Inbound appointment scheduling

    Gold Cross Answering Service is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center support and Customer Care Services. Reviewers commend their consistent and reliable performance, with a notable 100% satisfaction rate across different industries. Clients appreciate their effective communication and the ability to handle after-hours and emergency calls with minimal miscommunication, contributing significantly to improved customer service and operational efficiency.

    See all 10 projects
    6 of 8 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Services for Refrigeration & HVAC Service Provider

    5.0 — Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call Read more
    Read 8 Reviews

    Industry Experience

    Gold Cross Answering Service has received positive feedback across several industries, including Utilities, Automotive, Environmental Services, Consumer Products, Nonprofit, and Real Estate. Clients commend their expertise in managing after-hours dispatching, effective communication, and reliability, which enhance customer service and operational efficiency. Their strengths lie in providing prompt responses and adapting to client needs, making them a suitable partner for companies seeking consistent and professional call handling, particularly in service-oriented sectors.

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    Select Industry to see insights

    Utilities Automotive Environmental Services Consumer Products Nonprofit Real estate

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients have consistently expressed satisfaction with Gold Cross Answering Service's pricing and value for money, highlighting the effectiveness of their services. One client noted, "We’ve spent between $5,000–$10,000 on their services over the years" and emphasized that their quality service justifies the investment. Another remarked on their "excellent" and "professional" handling of calls, reinforcing the perception of good value. Overall, the sentiment is positive, with many clients appreciating the balance between cost and the high-quality service received.
    Read All Reviews

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    Eau Claire, Wisconsin (4) Bolingbrook, Illinois (1) Chicago, Illinois (1) Mansfield, Ohio (1) Milwaukee, Wisconsin (1) Satellite Beach, Florida (1) Hudson, Wisconsin (1)
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  • Contact One Logotype

    4.3 8 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Tucson, AZ

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    37% Virtual receptionist
    38% Answering services
    25% Inbound appointment scheduling

    Contact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.

    See all 8 projects

    Reviews mention Reasonable pricing

    Clients have consistently highlighted the reasonable pricing of Contact One, noting it as one of the company's key strengths. One client specifically mentioned saving approximately $200 each month due to their services, while another indicated an annual expenditure between $1,000 and $4,999. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, indicating that clients feel they receive good value for their investment.
    • Customer Phone Support for Telecommunications Company
      5.0 Aug 12, 2017

      The service provider's strengths include definitely the price. The company spends $1,000 to $4,999 annually with this service provider, which suggests a reasonable pricing structure.

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    2 of 8 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Maintenance and Security Services for IT Company

    5.0 — Read more
    Read 8 Reviews

    Industry Experience

    Contact One has demonstrated strong expertise in various industries, including Information Technology, Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Healthcare. Clients consistently praise their professionalism, efficiency, and high-quality customer service, resulting in significant time and cost savings. Overall sentiment across industries is positive, with notable strengths in communication and technology. This provider is particularly well-suited for companies seeking reliable call handling and customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Business services Hospitality & leisure Utilities Healthcare Telecommunications Other Industry

    View projects from:

    Leesburg, Florida (1) Waldorf, Maryland (1) Willimantic, Connecticut (1) Minneapolis, Minnesota (1) New York City, New York (1) Columbus, Ohio (1) Fremont, California (1) Manassas, Virginia (1)
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  • Sound Telecom Logotype

    4.2 19 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

    See all 19 projects

    Reviews mention Professional

    Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.
    • Answering Services for Education Service
      5.0 Aug 12, 2017

      The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.

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    Industry Experience

    Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.

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    Select Industry to see insights

    Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (6)

    What Clients Have Said

    Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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    Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)
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  • Gabtech Global LLC Logotype

    4.8 3 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Peoria, AZ

    Services provided

    15% Call Center Services
    40% Customer Service Outsourcing
    15% Back Office Outsourcing +2
    15% Finance & Accounting Outsourcing (FAO)
    15% Staffing

    Focus Areas

    25% Virtual receptionist
    45% Answering services
    30% Inbound appointment scheduling

    Gabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.

    See all 3 projects

    Reviews mention Exceptional results

    Clients express exceptional satisfaction with Gabtech Global LLC, highlighting improved outcomes at reduced costs in employee recruiting and bookkeeping. One client emphasized the friendly and supportive nature of the team, noting their responsiveness and adaptability to business needs. The effective collaboration and positive engagement style of Gabtech's personnel have consistently impressed clients, contributing to overall project success without significant areas for improvement identified.
    • Recruitment & Bookkeeping Services for Home Care Agency
      4.5 Oct 5, 2022

      Both roles have resulted in improved results at reduced costs compared to results accomplished by previous employees. Staff has been friendly, supportive, inquisitive, and results-oriented.

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    Industry Experience

    Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.

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    Select Industry to see insights

    IT Services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.
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  • MAP Communications Logotype

    4.2 14 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Chesapeake, VA

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    28% Virtual receptionist
    43% Answering services
    29% Inbound appointment scheduling

    MAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.

    See all 14 projects

    Reviews mention Communicative

    Clients have consistently praised MAP Communications for their exceptional communication skills and responsiveness. One reviewer highlighted their 'flawless communication skills' and noted that they are 'very quick to respond and always meet our deadlines.' Overall, the sentiment regarding their communicative abilities is highly positive, indicating that MAP Communications effectively addresses client needs and fosters a collaborative environment.
    • Customer Experience Assistance for Manufacturing Service
      5.0 Nov 2, 2017

      They have flawless communication skills.

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    6 of 14 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Experience Assistance for Manufacturing Service

    5.0 — Read more
    Read 14 Reviews

    Industry Experience

    MAP Communications has demonstrated expertise across various industries, including Business Services, Manufacturing, Financial Services, Consumer Products, Information Technology, Real Estate, Healthcare, and Retail. Clients in Manufacturing reported significant savings and improved efficiency, while feedback from Business Services highlighted challenges in call handling. Overall sentiment varies, with strong satisfaction in Manufacturing and concerns about service quality in Business Services, suggesting a good fit for sectors prioritizing customer experience and inbound call management.

    Read All Reviews

    Select Industry to see insights

    Business services Manufacturing Financial services Other Industry Consumer Products Information technology Real estate Healthcare Retail

    View projects from:

    Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)
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  • Slingfly Logotype

    5.0 4 reviews
    $5,000+
    Undisclosed
    2 - 9
    Fayetteville, AR

    Services provided

    20% Call Center Services
    20% Content Writing Services
    20% Search Engine Optimization +4
    10% Graphic Design
    10% Pay Per Click
    10% Video Production
    10% Web Design

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    Slingfly is a versatile digital agency specializing in website development, branding, SEO optimization, and video content creation. With a consistent track record of exceeding client expectations, 100% of reviewers praised the company's timely delivery and exceptional communication. Clients frequently highlight Slingfly's value for cost, technical expertise, and ability to understand unique business needs, reflecting a strong customer-centric approach.

    See all 4 projects

    Reviews mention Exceptional results

    Clients have consistently praised Slingfly for delivering exceptional results, particularly highlighting their responsiveness and technical expertise. One client noted that Clint delivered work ahead of schedule and exceeded expectations, showcasing an impressive eye for detail in web design. The overall sentiment reflects a high level of satisfaction, with clients emphasizing the company's ability to understand and meet their needs effectively.
    • Web Development for Compliance Consulting Co
      5.0 Mar 6, 2023

      Clint was very responsive. Easily accessible and very good at comprehending the needs of the business. His eye for detail and a fresh look for web design is exceptional. We needed the work done in a very short period of time and Clint delivered above and beyond our expectations.

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    Industry Experience

    Slingfly has demonstrated expertise across multiple industries, including IT Services, Consulting, and Healthcare. Clients praise their responsive communication, technical expertise, and ability to deliver high-quality work on time. In IT Services, they excel in creating engaging video explainers, while in Consulting, they provide effective website and branding solutions. In Healthcare, they focus on website design and regulatory training. Overall, their strengths suggest a strong fit for projects requiring innovative digital solutions and effective brand development.

    Read All Reviews

    Select Industry to see insights

    IT Services Consulting Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Slingfly is consistently recognized for providing excellent value for cost across various client projects. Clients noted that deliverables were completed on time and within budget, with one stating that additional work was included in the original pricing. Feedback highlighted the company's responsiveness and ability to understand client needs, reinforcing the sentiment that they offer exceptional value. Overall, clients expressed satisfaction with the pricing relative to the quality of service received.
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    View projects from:

    Long Beach, California (1) San Clemente, California (1) Torrance, California (1) Fort Collins, Colorado (1)
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  • AnswerLive Logotype

    4.6 7 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Gastonia, NC

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    11% Virtual receptionist
    78% Answering services
    11% Inbound appointment scheduling

    AnswerLive is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center solutions and Customer Support Services. With an impressive 100% positive feedback rate, clients commend their efficiency, professionalism, and seamless operation, although some note areas for improvement such as information transfer between shifts. They effectively handle call management, substantially enhancing customer communication and service continuity for diverse businesses.

    See all 7 projects

    Reviews mention Proactive

    The sentiment regarding AnswerLive's proactivity is overwhelmingly positive. Clients appreciate their initiative in suggesting a secure texting system, which significantly improved communication efficiency. One client noted, 'their recommendation showed they truly took us into consideration.' Additionally, the team is commended for being highly reachable and responsive, with one client stating, 'it’s a breath of fresh air' to have quick answers. Overall, AnswerLive is recognized for their proactive approach and effective problem-solving capabilities.
    • After Hours Answering Services for Health Clinic
      5.0 Feb 20, 2020

      During our transition to the text messaging system, I was impressed with their proactivity in suggesting the system to us. There was nothing wrong with the previous way, but their recommendation showed they truly took us into consideration. Now with the SMS system, we get a notification and can respond at our own convenience.

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    4 of 7 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Service for Automotive Company

    4.0 — AnswerLive provides after-hours call center services for a tire sales and automotive service company. The team gauges the severity of the call and determines if onsite help is needed. Read more
    Read 7 Reviews

    Industry Experience

    AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.

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    Select Industry to see insights

    Automotive Utilities Business services Information technology Healthcare Consumer Products

    View projects from:

    Lubbock, Texas (2) San Marcos, Texas (1) Concord, New Hampshire (1) Portland, Oregon (1) Lantana, Florida (1) Wellford, South Carolina (1)
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  • AI bees Logotype

    4.5 98 reviews
    $1,000+
    Undisclosed
    50 - 249
    San Francisco, CA

    Services provided

    15% Call Center Services
    30% Content Marketing
    30% Sales Outsourcing +2
    15% Search Engine Optimization
    10% BI & Big Data Consulting & SI

    Focus Areas

    50% Virtual receptionist
    50% Inbound appointment scheduling

    AI bees is a digital marketing and lead generation company specializing in LinkedIn and email outreach. With a strong focus on improving client visibility and engagement, AI bees consistently delivers value, with more than 90% of reviews praising their project management and professionalism. Clients highlight AI bees' ability to generate quality leads and adapt strategies to fit specific business needs, although some suggest improvements in content management and response times.

    See all 98 projects

    Reviews mention Proactive

    The feedback regarding AI Bees' proactive approach is overwhelmingly positive. Clients noted their punctuality and initiative in managing projects, with one stating the team was 'extremely punctual and proactive with a professional attitude.' Another client highlighted their 'hands-on mentality and proactive project management,' consistently suggesting improvements. Overall, clients appreciated AI Bees' commitment to their success and their ability to communicate effectively, making adjustments based on feedback and maintaining a strong focus on achieving desired outcomes.
    • Outsourcing Services for Advertising & Marketing Company
      5.0 Aug 1, 2023

      Gelavizh is our account manager and did very well in suggesting ideas to improve the success of our campaigns. Offered solutions to drive more success Always on top of whats going on and proactivity on whats needed to be done.

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    • Lead Generation for AI Solution-Based Company
      4.0 Dec 21, 2021

      The good thing is I am still getting support from them as they are trying to close the engagement. Their commitment to work for the client and proactiveness in responding were outstanding.

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    • Lead Generation for HR Company
      5.0 Jul 28, 2021

      While it took a bit longer to hit a stride, AI bees proactively communicated/make adjustments and held true to everything promised! Great! They were proactive and clear in their communication.

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    • LinkedIn Marketing for Data Solution Company
      4.5 Mar 4, 2021

      AI Bees was quite proactive and responsive. Weekly reports were generated through their dashboard and delivered every Monday morning via email. The dashboard was always available to us and we could make changes to the campaigns if needed.

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    • Lead Gen & Business Development for Independent Hospital
      4.5 Jan 27, 2025

      Everything was very well-handled and streamlined. Processes and stages were communicated clearly and the whole team was proactive in bringing the project to life and fine-tuning the requirements to meet our needs.

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    2 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback on AI Bees highlights strong project management and effective outreach strategies, resulting in significant increases in visibility and engagement. One client noted a 10x increase in outreach capabilities and 4x more conversations with prospects. Another emphasized the team's organization and responsiveness, leading to high-quality lead generation. Overall, sentiment is overwhelmingly positive, with clients appreciating the company's commitment to results and adaptability, though some suggested improvements in content management.
    Read 3 Recent Reviews

    Industry Experience

    AI Bees has demonstrated expertise across diverse sectors, notably in Business Services, Information Technology, Financial Services, and Healthcare. Clients commend their effective LinkedIn outreach, lead generation, and strategic marketing campaigns, leading to enhanced visibility and connection growth. Sentiments are predominantly positive, emphasizing the team's professionalism, adaptability, and strong communication skills, making them a suitable partner for companies seeking growth in these industries.

    Read All Reviews

    Select Industry to see insights

    Pharmaceuticals Human Resources Software Sports Consulting Advertising & marketing Information technology Healthcare Automotive Insurance Consumer Products Financial services IT Services Design Energy & natural resources Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness Business services Other industries

    View projects from:

    United States (32) Germany (20) Canada (11) England (4) Belgium (3) United Arab Emirates (3) Netherlands (2) South Africa (2) India (2) Finland (2) France (2) Switzerland (2) Australia (1) Singapore (1) Norway (1) Spain (1) Nigeria (1) Hong Kong (1) Malaysia (1) Austria (1)
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  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    33% Virtual receptionist
    67% Answering services

    The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.
    • Answering Services & Customer Inquiry Support for Products Firm
      4.0 Aug 11, 2017

      Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.

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    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound & Outbound Information Management Service for Education Company

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.

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    Select Industry to see insights

    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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  • Westpark Communications Logotype

    4.8 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Services provided

    25% Call Center Services
    40% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    18% Virtual receptionist
    64% Answering services
    18% Inbound appointment scheduling

    Westpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.

    See all 4 projects
    2 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Air Purification Solution Company

    5.0 — Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
    Read All Reviews

    View projects from:

    Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)
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  • Bungee (formerly Direct Answer) Logotype

    4.8 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Capon Bridge, WV

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    70% Answering services
    10% Inbound appointment scheduling

    Bungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.

    See all 7 projects

    Reviews mention Exceptional performance

    Clients have consistently praised Bungee for their exceptional performance, noting a seamless integration and impressive responsiveness. One client highlighted, 'I have nothing but amazing things to say about them—I wish I had found them sooner,' emphasizing their outstanding customer service. Another remarked on the significant revenue increase attributed to Bungee's services, stating, 'Direct Answer is responsible for $100,000 or more worth of business we’ve done.' Overall, the sentiment reflects a high level of satisfaction and effectiveness.
    • Answering Services, Scheduling, & Merchandise for HVAC Company
      5.0 Sep 26, 2018

      The project manager is quite involved—sometimes listening to certain calls and later going over the flow with the employee and the caller. They have a thorough quality assurance process. I generally try to go out of my way to take care of my own customers, so when I find a company that does the same for me, I notice it. It takes a lot to impress me with customer service, but they have truly provided a level that has left me impressed and blown away.

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    3 of 6 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outsourced Billing Services for Stock Research Company

    4.5 — Direct Answer, Inc. provides customer service support for a stock service company. They answer simple questions regarding billing services, such as automatic renewal of membership. Read more
    Read 6 Reviews

    Industry Experience

    Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Media Utilities Nonprofit Arts, entertainment & music

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.
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  • Mango Bibo LLC Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    San Diego, CA

    Services provided

    50% Call Center Services
    50% Staffing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Mango Bibo LLC is a company specializing in Contact Center Services, providing essential customer support through call handling and telephonic support. Reviews reflect 100% satisfaction with their timely delivery and effective communication, highlighting their ability to align with client needs and deliver above expectations consistently.

    See all 2 projects

    Reviews mention Great project management

    Clients have consistently praised Mango Bibo LLC for their exceptional project management skills. One client highlighted the team's ability to set clear timelines and milestones, ensuring that deliverables were consistently on time. The responsiveness to client inquiries and requests further contributed to a smooth project experience. Overall, the sentiment reflects high satisfaction with the team's organizational capabilities and commitment to client needs, making them a reliable choice for design and development projects.
    • Web Development & Graphic Design for Legal Services Firm
      5.0 Sep 23, 2025

      MangoBibo’s project management was excellent throughout the process. They set clear timelines and milestones, which made it easy to track progress. Deliverables, including the website and business card designs, were consistently delivered on time. The team was highly responsive to all of my questions and requests, providing helpful feedback and making adjustments quickly whenever needed.

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    1 of 1 Virtual receptionist reviews is 5 stars
    Unknown avg. project cost

    Virtual receptionist Experience

    Mango Bibo LLC has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in communication and timely delivery, noting that they efficiently handle incoming calls and administrative tasks. One client emphasized the company's cultural fit and alignment with values as key selection factors. Notably, all feedback reflects an impressive ability to meet project goals, with no reported areas for improvement.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Law Firm

    5.0 — Mango Bibo LLC has been hired by a law firm to answer calls and direct them to the appropriate person within the company. The team has also implemented a call tracker form and assisted with Read more
    Read 1 Review

    Industry Experience

    Mango Bibo LLC has demonstrated strong expertise in the legal industry, particularly through their work with law firms. Clients highlight their effective communication, timely project delivery, and high-quality design services, exemplified in website and business card development. Overall sentiment within the legal sector is highly positive, with feedback emphasizing their ability to enhance brand presentation and client engagement, making them an excellent fit for legal service providers seeking reliable administrative and design assistance.

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    Select Industry to see insights

    Legal
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  • MiXBS Logotype

    5.0 23 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Plantation, FL

    Services provided

    25% Call Center Services
    30% Business Consulting
    25% Customer Service Outsourcing +1
    20% Market Research

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.

    See all 23 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Staffing Co

    5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
    Read All Reviews
    $22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chats

    Multilingual Customer Support

    At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 days
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  • ReceptionHQ Logotype

    4.2 9 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Phoenix, AZ

    Services provided

    45% Call Center Services
    40% Customer Service Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    45% Virtual receptionist
    45% Answering services
    10% Inbound appointment scheduling

    ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

    See all 9 projects
    2 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service and Support Management for Hospitality Firm

    4.5 — Read more
    Read 9 Reviews

    Industry Experience

    ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
    Read All Reviews

    View projects from:

    McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)
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  • LuminaVest LTD Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Miami, FL

    Services provided

    20% Call Center Services
    20% AI Development
    20% Application Testing +2
    20% Custom Software Development
    20% Direct Marketing

    Focus Areas

    100% Virtual receptionist

    LuminaVest is a company specializing in Contact Center Services with a focus on comprehensive support for real estate businesses, including lead generation, cold calling, and deal management. They received overwhelmingly positive feedback, with nearly 100% of reviewers praising their professionalism, organization, and ability to deliver results. Clients particularly appreciated their effective team management and tech setup capabilities.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Real Estate Company

    5.0 — LuminaVest provides cold calling and lead generation services for a real estate company. They manage the entire sales pipeline, from negotiating contracts to coordinating with the title company for Read more
    Read 1 Review

    Industry Experience

    LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.

    Read All Reviews

    Select Industry to see insights

    Real estate
    $399 Supreme Package (One-Time Sign Up Fee) $699 Signature Package (One-Time Sign Up Fee) $999 Ultima Package (One-Time Sign Up Fee)

    Real Estate Virtual Assistant & Cold Calling - USA

    Experienced Real Estate Virtual Assistants & Cold Callers (USA) and Skip Tracing Services (Seller List & Buyer List)
    View Packages

    Miami, FL

    Bay Point Road
    Miami, FL 33137

    101 - 150

    Miami, FL

    Suite 200 LuminaVest Center, Bay Road, Miami, FL, 33137
    Miami, FL 33137

    10 - 15

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  • Chicago Business VoIP Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Lake Forest, IL

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Chicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.

    See all 1 projects

    Industry Experience

    Chicago Business VoIP has demonstrated strong expertise in the media industry, specifically with digital media agencies. Clients highlight their exceptional customer service, effective problem-solving capabilities, and commitment to delivering value at competitive prices. The positive sentiment surrounding their work indicates a strong fit for businesses seeking reliable VoIP solutions, particularly in media-centric environments where communication is crucial.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Chicago Business VoIP's pricing, noting it as fair and fitting their budgets. One client highlighted the company's ability to deliver good value for the cost, emphasizing their effective customer service and alignment with company values. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness, with no reported issues regarding pricing or value for money.
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  • Sunshine1 Logotype

    3.5 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Coral Gables, FL

    Services provided

    64% Call Center Services
    25% Back Office Outsourcing
    11% Customer Service Outsourcing

    Focus Areas

    31% Virtual receptionist
    46% Answering services
    23% Inbound appointment scheduling

    Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

    See all 1 projects

    Industry Experience

    Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.

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    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    What Clients Have Said

    Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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  • AnswerFront Logotype

    5.0 6 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Philadelphia, PA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    50% Answering services
    30% Inbound appointment scheduling

    AnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.

    See all 6 projects

    Reviews mention High-quality work

    Clients consistently praise AnswerFront for delivering high-quality work, noting their exceptional commitment to project management and client satisfaction. One client highlighted the seamless setup of a customer support system, which significantly increased operational efficiency and client satisfaction by 20%. Another review emphasized AnswerFront's dedication to quality, stating that their attention to detail in candidate screening and ongoing support directly contributed to a 25% improvement in client satisfaction scores. Overall, the sentiment reflects strong approval for AnswerFront's quality of service.
    • Outsourced Staffing Services for Outsourcing Company
      5.0 Jul 30, 2024

      Their commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support. Their attention to detail and dedication to delivering top-notch service helped us achieve our goals effectively.

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    1 of 1 Virtual receptionist reviews is 5 stars
    Less than $10,000 avg. project cost

    Virtual receptionist Experience

    AnswerFront has received overwhelmingly positive feedback for their Virtual Receptionist service, with 90% of reviewers noting improved client satisfaction and efficient communication management. Clients reported a 35% increase in client acquisition and a 40% reduction in hiring time, highlighting AnswerFront's expertise and commitment to quality. Reviews emphasized their timely project management and dedication to delivering high standards in service, ultimately enhancing operational efficiency for businesses.

    Read Most Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services & Sales Outsourcing for Consulting Co

    5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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  • Helpt Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    Irvine, CA

    Services provided

    25% Call Center Services
    50% IT Staff Augmentation
    25% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    45% Answering services
    5% Inbound appointment scheduling

    Helpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Nonemergency Call Support for POS Software Firm

    5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
    Read 1 Review

    Industry Experience

    The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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  • TAS United Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    TAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Biomedical Company

    5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read more
    Read 1 Review

    Industry Experience

    TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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  • Process-Smart Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    250 - 999
    Valley View, OH

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    15% Accounting +6
    15% Customer Service Outsourcing
    10% Search Engine Optimization
    5% Content Moderation Services
    5% HR Outsourcing
    5% IT Managed Services
    5% Recruitment Process Outsourcing

    Focus Areas

    33% Virtual receptionist
    34% Answering services
    33% Inbound appointment scheduling

    Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

    See all 1 projects

    Industry Experience

    Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.

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    Environmental Services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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  • Call Experts Logotype

    4.4 16 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Charleston, SC

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    28% Virtual receptionist
    43% Answering services
    29% Inbound appointment scheduling

    Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

    See all 16 projects

    Reviews mention Professional

    Clients have consistently praised Call Experts for their professionalism, noting their responsive communication and adherence to project timelines. One client highlighted their ability to provide clear and effective solutions, while another emphasized the team's dedication to understanding client needs. Overall, the sentiment reflects a strong appreciation for their professional conduct and commitment to delivering quality service.
    • Call Experts Provides a Better ROI
      5.0 Jun 22, 2017

      Call Experts demonstrates a high level of professionalism in their operations. The team is well-organized and communicates effectively, ensuring a seamless collaboration throughout the project. Their attention to detail and commitment to excellence is evident in their work.

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    • Very Helpful and All Around Good Quality
      4.5 Jun 21, 2017

      The staff at Call Experts exhibits an impressive degree of professionalism. They handle inquiries with efficiency and courtesy, creating a positive experience for our customers. Their consistent reliability and dedication to providing quality service is commendable.

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    6 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Retail Company

    5.0 — Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients generally perceive Call Experts as providing good value for money, with monthly billing structures that enhance cost predictability. One client noted substantial time savings, estimating a reduction of 2-3 hours monthly, equating to approximately $300. Another emphasized the avoidance of hiring additional staff, citing significant savings. Overall sentiment reflects satisfaction with the quality of service relative to the costs incurred, though there are suggestions for improvement in service volume and call rates.
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    Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)
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  • Kore BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Dallas, TX

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% HR Outsourcing

    Focus Areas

    10% Virtual receptionist
    60% Answering services
    30% Inbound appointment scheduling

    Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

    See all 3 projects

    Reviews mention Timely

    Feedback regarding Kore BPO's timeliness is overwhelmingly positive. Clients noted that Kore BPO delivered items on time, with one client specifically highlighting 'timely updates and daily meetings' that facilitated smooth communication. Additionally, the commitment to client satisfaction was evident, as they offered to replace any unsatisfactory candidates, although none were needed. Overall, clients expressed confidence in Kore BPO's ability to meet deadlines and adapt to project needs effectively.
    • Recruiting & Technical Mktg Strategy for Consulting Company
      5.0 Jan 12, 2025

      They deliver on time and work hard through issues that come up.

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    Industry Experience

    Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.

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    Select Industry to see insights

    Education Consulting IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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    United States (2) England (1)
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  • Virtual Receptionist Pro Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    2 - 9
    Miami, FL

    Services provided

    100% Call Center Services

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Virtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Travel Agency

    5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read more
    Read 1 Review

    Industry Experience

    Virtual Receptionist Pro has demonstrated significant expertise in the travel industry, providing effective call center services to agencies. Clients appreciate their responsiveness, professional communication, and ability to filter inbound calls, which enhances operational efficiency. The overall sentiment reflects strong satisfaction, with an emphasis on their alignment with client values and budget considerations. This makes them a favorable choice for businesses seeking reliable virtual receptionist services, particularly within the travel sector.

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    Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Virtual Receptionist Pro's pricing, noting it fits within their budget and offers good value for the services rendered. One client highlighted that the company's pricing structure allowed them to manage their inbound call volume effectively, freeing up time for their core business activities. Overall, the sentiment regarding cost and value for money is positive, with no reported issues or areas for improvement in this regard.
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  • My Receptionist Logotype

    4.3 33 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Eau Claire, WI

    Services provided

    100% Call Center Services

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    My Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.

    See all 33 projects

    Reviews mention Unique expertise

    Clients consistently praise My Receptionist for their unique expertise in handling inbound services, noting their ability to manage over 300 calls daily efficiently. One client emphasized their invaluable support, stating, 'They are an invaluable company to have.' Additionally, clients appreciate the time and cost savings associated with their services, highlighting the company's effective communication and customer service. Overall, the sentiment reflects strong satisfaction with their specialized capabilities.
    • Answering Services & Call Forwarding for Goverment Organization
      5.0 Nov 2, 2017

      They are an invaluable company to have.

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    10 of 33 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Answering and Customer Support for Education Company

    4.5 — Read more
    Read 33 Reviews

    Industry Experience

    My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.

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    Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (28) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.
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  • HelloSells Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    10% Virtual receptionist
    50% Inbound appointment scheduling
    40% Answering services

    HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

    See all 4 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results with HelloSells, highlighting their professionalism and efficiency. One client noted that their agents answer calls promptly and have significantly improved the quote process. The collaboration in refining the call script led to enhanced outcomes, with personalized support from the account manager. The straightforward engagement process and free service integrations were particularly praised, contributing to a seamless experience for businesses seeking reliable customer service solutions.
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      Their team was the primary reason we were able to get everything done. They sat down with me and went through the script line by line, and we were able to truncate and minimize a lot of the materials we had, which dramatically improved the results we were getting.

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    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Financial Services Co

    5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
    Read 4 Reviews

    Industry Experience

    HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.

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    Select Industry to see insights

    Financial services Other Industry Arts, entertainment & music Healthcare

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    Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)
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  • VonBridge Solutions Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Denver, CO

    Services provided

    30% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    45% Virtual receptionist
    35% Inbound appointment scheduling
    20% Answering services

    VonBridge Solutions is a professional Customer Service Center specializing in Contact Center Services, offering virtual assistant support to streamline administrative and operational tasks. Reviews indicate 100% positive feedback, highlighting their reliability, initiative, and effective communication. They are praised for timely responses, improved appointment scheduling, and overall operational efficiency.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for VonBridge Solutions has been overwhelmingly positive. Clients praised their reliability, quick understanding of business needs, and effective virtual assistant support, which led to improved operational efficiency. Notably, one client highlighted faster response times and better appointment scheduling accuracy. Communication was noted as effective, with timely responses and adaptability to changing needs. Overall, clients expressed high trust and satisfaction with VonBridge Solutions' services.
    Read 1 Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant Services for Beauty Salon

    5.0 — VonBridge Solutions provides virtual assistant services for a beauty salon. They respond to customer inquiries, schedule appointments, organize client records, handle follow-ups, and assist with Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with VonBridge Solutions, highlighting that their pricing fits within budget and offers good value for money. One client noted, "Pricing fit our budget" and acknowledged the company's alignment with their values, reinforcing the perception of cost-effectiveness. Overall, the sentiment is positive, with clients appreciating the affordability alongside the quality of service provided, which has led to improved operational efficiency.
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  • Remote Ops Solutions Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Phoenix, AZ

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Remote Ops Solutions offers Customer Support Services, specifically focusing on procurement, fulfillment, and operational finance management. The overall feedback highlights their ability to meet or exceed expectations, demonstrating impressive communication and responsiveness. Clients appreciate their alignment with company values and the value provided for cost, with no areas identified for improvement.

    See all 3 projects

    Industry Experience

    Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.

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    Select Industry to see insights

    Food & Beverage Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.
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  • ALPHA BPO Corp Logotype

    5.0 3 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    25% Back Office Outsourcing +2
    15% IT Managed Services
    10% Digital Strategy

    Focus Areas

    20% Virtual receptionist
    50% Inbound appointment scheduling
    30% Answering services

    ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.

    See all 3 projects

    Reviews mention Team players

    Client feedback highlights ALPHA BPO Corp as a strong team player, emphasizing their collaborative approach and commitment to client success. A CEO noted that working with ALPHA BPO felt more like a partnership than a vendor relationship, with the team actively suggesting improvements to enhance the client's business. Additionally, clients praised the availability and accommodating nature of ALPHA BPO's supervisors, reinforcing the sentiment that they operate as an integral part of the client's team.
    • Call Center Services for Software Development Company
      5.0 Jan 18, 2022

      Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are. I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.

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    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Internet Service Provider

    5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
    Read 2 Reviews

    Industry Experience

    ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.

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    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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  • SuccessLink Outsourcing Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    15% Finance & Accounting Outsourcing (FAO)
    15% Social Media Marketing
    10% Web Development

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

    See all 1 projects

    Industry Experience

    SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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  • Numa Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

    See all 5 projects

    Reviews mention Great project management

    Clients have expressed high satisfaction with Numa's project management, highlighting excellent communication and support throughout the setup process. One client noted the ease of the setup, stating it took only an hour and involved minimal effort. They praised the responsiveness of their dedicated Numa representative, who provided timely answers and suggestions. Overall, clients appreciate the seamless workflow and the effective collaboration with Numa's team, which significantly enhanced their customer service capabilities.
    • Phone Messaging Service for Surfside Grille
      5.0 Feb 24, 2020

      The workflow between our restaurant and Numa's project managers was virtually seamless. They worked with my schedule to set up initial calls and ensured we were guided through the process at every step until we were comfortable with everything.

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    Industry Experience

    Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.

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    Select Industry to see insights

    Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
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    Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)
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  • 89Bots.com Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Manhattan Beach, CA

    Services provided

    10% Call Center Services
    20% AI Development
    20% Conversion Optimization +4
    20% Web Development
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    57% Virtual receptionist
    43% Answering services

    89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

    See all 2 projects

    Industry Experience

    89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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  • Virtual Legacy Partner Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    2 - 9
    Redding, CA

    Services provided

    25% Call Center Services
    50% Staffing
    25% Generative AI

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Virtual Legacy Partner specializes in virtual assistant services, particularly excelling in aiding acquisition tasks for consulting firms. Reviews highlight their exceptional communication and cultural fit, with 100% of feedback emphasizing timely delivery and impressive service. Clients report exceeding expectations, notably in discovering valuable acquisition opportunities.

    See all 1 projects

    Industry Experience

    Virtual Legacy Partner has received positive feedback primarily from the consulting industry, where they demonstrated expertise in acquisition strategies. Clients noted their strong communication skills and cultural fit as key strengths, significantly aiding in successful acquisition searches. Their ability to deliver results ahead of schedule has positively impacted company sales, marking them as a reliable partner for consulting firms seeking effective acquisition support.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Virtual Legacy Partner's pricing, noting it aligns well with their budgets and offers good value for money. One client specifically mentioned that the company's pricing fit their budget while providing a great culture fit. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness relative to the quality of services delivered, further evidenced by successful outcomes in their projects.
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  • Xync Inc. Logotype

    4.7 5 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    70% Inbound appointment scheduling
    20% Answering services

    Xync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.

    See all 5 projects

    Reviews mention Accessible

    Clients consistently commend Xync Inc. for their high accessibility and responsiveness. One CEO noted their 'very personal' approach and 'high availability,' highlighting how they actively listened to client needs. This sentiment reflects a strong commitment to client communication, with feedback indicating that the team was always ready to address concerns and adapt to project requirements. Overall, the sentiment around accessibility is overwhelmingly positive, demonstrating Xync Inc.'s dedication to client satisfaction.
    • Marketing & Lead Generation for Software Company
      4.0 Jun 21, 2023

      Xync Inc. was very responsive and demonstrated high availability. They listened to our needs and communicated effectively through email or messaging apps. Their accessible approach made the collaboration smooth and efficient.

      Read Full Review
    Read All Reviews
    2 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services, Lead Gen & SMM for Education Company

    5.0 — Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
    Read All Reviews

    View projects from:

    Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)
    View Profile
  • Cogito Corp Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Services provided

    24% Call Center Services
    25% AI Development
    25% BI & Big Data Consulting & SI +2
    13% Back Office Outsourcing
    13% Customer Service Outsourcing

    Focus Areas

    100% Virtual receptionist

    Cogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.

    See all 1 projects

    Industry Experience

    Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
    Read All Reviews
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  • Opensend Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Las Vegas, NV

    Services provided

    15% Call Center Services
    65% Pay Per Click
    20% Email Marketing

    Focus Areas

    10% Virtual receptionist
    55% Inbound appointment scheduling
    35% Answering services

    Opensend is a company specializing in email acquisition services for e-commerce brands. The majority of reviews highlight their remarkable value, with at least 6x ROI reported by clients, and a 100% retention rate across projects. Their responsiveness and ability to deliver positive results quickly are consistently praised, though some express interest in expanded services such as postal acquisition campaigns.

    See all 1 projects

    Industry Experience

    Opensend has demonstrated significant expertise in the eCommerce industry, particularly in enhancing email acquisition strategies for brands of varying average order values. Clients report strong ROI, with results indicating returns of 6x to over 15x on investment. The company's strengths include responsiveness, value for cost, and successful delivery of email addresses, making them a suitable partner for eCommerce growth agencies seeking to scale operations effectively.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Opensend's competitive pricing and exceptional value for money. One client noted that the service fit their budget while delivering a remarkable 6x to 15x ROI on their investment. The positive sentiment is further reinforced by reports of successful outcomes, with clients experiencing tangible results and retention rates of 100%. Overall, Opensend is viewed as a cost-effective solution that meets client needs effectively.
    Read All Reviews
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  • Answer California Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    El Cajon, CA

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Answer California is a Customer Support Services company specializing in Contact Center Services, including Inbound Call Center operations and Telephonic Support. The reviews highlight their efficiency in call handling, with mentions of cost savings and strong signal quality. The feedback is predominantly positive, indicating satisfied clients who appreciate their automated answer services and fast response times.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Automatic Answering Services for IT Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Answer California has demonstrated expertise primarily in the Information Technology sector, providing effective Business Process Outsourcing services. Clients appreciate their quick response times and cost-saving capabilities, with reported savings of $300 per month. The overall sentiment is highly positive, highlighting their strengths in customer service efficiency and reliability. Potential clients in the IT industry seeking outsourcing solutions would likely benefit from partnering with this provider.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients express a positive sentiment regarding Answer California's cost-effectiveness and value for money. One review highlighted a monthly savings of $300, attributed to their efficient services, which were sought to reduce costs. The provider's quick response times and ability to automatically direct calls were also noted as strengths, reinforcing the overall perception that they deliver significant value for the investment.
    Read All Reviews
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  • Primary BPO Logotype

    3.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    20% Call Center Services
    60% Back Office Outsourcing
    10% Recruitment Process Outsourcing +1
    10% Transcription

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    Primary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents.

    See all 2 projects

    Reviews mention Accommodating

    Clients have consistently praised Primary BPO for their accommodating nature, highlighting the promptness and effectiveness of their responses to issues and ideas. A client noted that team members, particularly Steve and Zyra, were always willing to adjust to their needs. Additionally, the open communication and adaptability demonstrated by Primary BPO were commended, showcasing their commitment to collaboration and support throughout the project.
    • Scribe & Customer Support Services for Ophthalmology Center
      4.5 May 8, 2024

      Always, Steve and Zyra accommodate any idea or issue I have had with promptness and effectiveness. We are impressed with how well their teams work together with our clinics. Open communication, brainstorming and constant adaptability from our company.

      Read Full Review
    Read All Reviews

    Industry Experience

    Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.

    Read All Reviews

    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services.
    Read All Reviews

    View projects from:

    Philippines (1) United States (1)
    View Profile
  • PCMSI Logotype

    2.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Erie, PA

    Services provided

    65% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    31% Virtual receptionist
    46% Answering services
    23% Inbound appointment scheduling

    PCMSI is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The reviews predominantly highlight their exceptional Customer Support Services, with 90% of feedback being positive. Many reviewers emphasize their efficient Call Handling and responsive Customer Care Services, underscoring their commitment to excellence in Telephonic Support.

    See all 1 projects

    Industry Experience

    PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.
    Read All Reviews
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  • Zventus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.

    Read more
    View Profile
  • OBPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Walnut, CA

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.

    Read more

    Walnut, CA

    340 South Lemon Avenue
    Walnut, CA 91789

    751 - 1000

    +1 844 560 8092

    See All Locations (2)
    View Profile
  • Administrative Resource Options Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    100% Virtual receptionist

    Administrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • WellReceived Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Portland, OR

    Services provided

    75% Call Center Services
    15% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    89% Virtual receptionist
    11% Inbound appointment scheduling

    WellReceived is a call center. They were established in 2020 and focus on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • ServiceForge Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    ServiceForge, a phone answering service and Customer Service Outsourcing company, was founded in 2023. They offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Level 9 Virtual Logotype

    1.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Services provided

    10% Call Center Services
    20% Customer Service Outsourcing
    20% Graphic Design +3
    20% Social Media Marketing
    20% Web Development
    10% Back Office Outsourcing

    Focus Areas

    100% Virtual receptionist

    LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.

    See all 1 projects

    Industry Experience

    Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.

    Read All Reviews

    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.
    Read All Reviews
    View Profile
  • SunKnowledge Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    60% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Document Digitization & Management

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Bellmedex Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Renton, WA

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Bellmedex is a Customer Service Outsourcing company established in 2013. The large team provides Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 HelpSquad
3 XACT
4 Blue Valley Marketing
5 Hit Rate Solutions
6 Go Answer
7 Wing Assistant
8 AnswerFirst
9 Helpware CX
10 RemoteReps
11 Ruby
12 Ambs Call Center
13 1840 & Company
14 Solvo Global
15 Moneypenny USA (formerly VoiceNation)

List of the Top 15 United States Virtual Receptionist Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% Call Center Services
    40% Virtual receptionist
    70% Other
    View Profile Visit Website
  2. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    40% Virtual receptionist
    70% Other
    View Profile Visit Website
  3. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Call Center Services
    35% Virtual receptionist
    50% Other
    View Profile Visit Website
  4. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    33.8/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Virtual receptionist
    65% Other
    View Profile Visit Website
  5. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Virtual receptionist
    55% Other
    View Profile Visit Website
  6. Go Answer Logotype

    Go Answer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Garden City, NY

    Ability to deliver

    32.3/40.0
    14/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    70% Call Center Services
    30% Virtual receptionist
    30% Other
    View Profile Visit Website
  7. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    35.6/40.0
    17.6/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    50% Virtual receptionist
    80% Other
    View Profile Visit Website
  8. AnswerFirst Logotype

    AnswerFirst

    Undisclosed
    Undisclosed
    50 - 249
    Tampa, FL

    Ability to deliver

    32.6/40.0
    13.6/20 Reviews
    9.4/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  9. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.3/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    10% Virtual receptionist
    80% Other
    View Profile Visit Website
  10. RemoteReps Logotype

    RemoteReps

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Encinitas, CA

    Ability to deliver

    30/40.0
    13/20 Reviews
    8.8/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  11. Ruby Logotype

    Ruby

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Ability to deliver

    30.8/40.0
    15/20 Reviews
    5.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    80% Call Center Services
    40% Virtual receptionist
    20% Other
    View Profile Visit Website
  12. Ambs Call Center Logotype

    Ambs Call Center

    Undisclosed
    < $25 / hr
    50 - 249
    Jackson, MI

    Ability to deliver

    33.6/40.0
    16.8/20 Reviews
    8.4/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Call Center Services
    33% Virtual receptionist
    View Profile Visit Website
  13. 1840 & Company Logotype

    1840 & Company

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Ability to deliver

    33.8/40.0
    17/20 Reviews
    8.2/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    15% Call Center Services
    30% Virtual receptionist
    85% Other
    View Profile Visit Website
  14. Solvo Global Logotype

    Solvo Global

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Duluth, GA

    Ability to deliver

    30.3/40.0
    16.2/20 Reviews
    8.7/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Virtual receptionist
    85% Other
    View Profile Visit Website
  15. Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Ability to deliver

    31.5/40.0
    15/20 Reviews
    6.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    80% Call Center Services
    37% Virtual receptionist
    20% Other
    View Profile Visit Website
  16. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    34/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  17. Davinci Virtual Office Solutions Logotype

    Davinci Virtual Office Solutions

    Undisclosed
    < $25 / hr
    50 - 249
    Salt Lake City, UT

    Ability to deliver

    29.2/40.0
    14.6/20 Reviews
    7.1/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  18. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    32.6/40.0
    16/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    15% Virtual receptionist
    40% Other
    View Profile Visit Website
  19. Answering Legal Logotype

    Answering Legal

    Undisclosed
    Undisclosed
    50 - 249
    Nesconset, NY

    Ability to deliver

    30.2/40.0
    16.2/20 Reviews
    5.6/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    60% Call Center Services
    34% Virtual receptionist
    40% Other
    View Profile Visit Website
  20. Voice Link of Columbus, Inc. Logotype

    Voice Link of Columbus, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Columbus, GA

    Ability to deliver

    29.3/40.0
    16.2/20 Reviews
    6.9/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  21. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    32.9/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    10% Call Center Services
    25% Virtual receptionist
    90% Other
    View Profile Visit Website
  22. PATLive Logotype

    PATLive

    Undisclosed
    Undisclosed
    250 - 999
    Tallahassee, FL

    Ability to deliver

    27/40.0
    15.8/20 Reviews
    2.4/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    90% Call Center Services
    40% Virtual receptionist
    10% Other
    View Profile Visit Website
  23. Anserve Inc. Logotype

    Anserve Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Butler, NJ

    Ability to deliver

    29.3/40.0
    16.2/20 Reviews
    5.7/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    90% Call Center Services
    33% Virtual receptionist
    10% Other
    View Profile Visit Website
  24. Outsourcing Business Solutions Logotype

    Outsourcing Business Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Philadelphia, PA

    Ability to deliver

    31.9/40.0
    16.2/20 Reviews
    9.8/10 Clients & Experience
    6/10 Market Presence

    Service focus

    25% Call Center Services
    30% Virtual receptionist
    75% Other
    View Profile Visit Website
  25. Abby Connect Logotype

    Abby Connect

    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    27.3/40.0
    15.6/20 Reviews
    3.6/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    100% Call Center Services
    49% Virtual receptionist
    View Profile Visit Website
  26. LawyerLine™ Logotype

    LawyerLine™

    Undisclosed
    < $25 / hr
    250 - 999
    Bernards, NJ

    Ability to deliver

    28.4/40.0
    16/20 Reviews
    7.4/10 Clients & Experience
    5/10 Market Presence

    Service focus

    75% Call Center Services
    25% Virtual receptionist
    25% Other
    View Profile Visit Website
  27. ROI CX Solutions Logotype

    ROI CX Solutions

    $50,000+
    Undisclosed
    1,000 - 9,999
    American Fork, UT

    Ability to deliver

    30.7/40.0
    17.2/20 Reviews
    3.9/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% Call Center Services
    10% Virtual receptionist
    80% Other
    View Profile Visit Website
  28. Specialty Answering Service Logotype

    Specialty Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA

    Ability to deliver

    30.7/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    50% Call Center Services
    20% Virtual receptionist
    50% Other
    View Profile Visit Website
  29. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Ability to deliver

    27.4/40.0
    16.6/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  30. Express Virtual Assistant Logotype

    Express Virtual Assistant

    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ

    Ability to deliver

    24.1/40.0
    18.8/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Call Center Services
    100% Virtual receptionist
    50% Other
    View Profile Visit Website

Latest Virtual Receptionist Articles

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

U.S. Virtual Receptionist Services FAQs

Hiring a U.S. based virtual receptionist team keeps your customer experience aligned with local expectations and regulations. These dedicated firms offer advantages such as:

  • Native English support with strong coverage for Spanish and other languages common in U.S. markets
  • Compliance familiarity
  • Time-zone alignment across ET–PT for true 24/7/365 or extended business hours
  • Deep integrations with U.S. tools
  • Local number porting, emergency handoffs, and on-call escalation that mirror U.S. operations

If you rely on appointments, intake, or high-value calls, U.S.-based live receptionist services reduce missed opportunities while protecting brand reputation.

Pricing typically depends on minutes, channels, and coverage. Based on Clutch’s data, clients can expect:

  • Starter plans: $150 – $600 per month for 50–250 minutes
  • Per-minute rates: $1.00 – $2.50+ (watch for 30–60 second billing increments and rounding rules)
  • Per-call pricing: $0.80 – $3.00 where available
  • 24/7 or higher-volume plans: $600 – $2,500+ per month
  • Dedicated agent or team: $3,000 – $5,500+ per full-time agent/month
  • Add-ons: appointment scheduling, CRM/EMR integrations, bilingual handling, SMS/chat, and complex scripting

Tip: For a virtual answering service for small business, estimate monthly minutes from your current call logs, then add a 10%–20% buffer for seasonality.

Most virtual receptionist providers tailor scripts, compliance, and integrations by sector. These firms support markets and verticals such as:

  • Healthcare and dental – HIPAA-aware intake, insurance verification, EMR-friendly handoffs
  • Legal – conflict checks, case-intake triage, Clio/PracticePanther calendars
  • Home services and property management – dispatch protocols, on-call rotation, ServiceTitan/Housecall Pro
  • Real estate – lead capture, showing coordination, CRM follow-ups
  • Financial services – identity verification, appointment setting, secure payment handling
  • E-commerce and retail – order status, returns guidance, live chat escalations
  • SaaS and tech startups – tier-0/1 support, ticket creation, status updates
  • Professional services – consultation scheduling and form completion

  1. Define your project’s specific requirements and objectives — overflow vs. 24/7, new lead capture, appointment setting, payments, or basic support
  2. Set your SLAs — average speed of answer, first-call resolution, escalation paths, and callback timing
  3. Confirm integrations — calendars, CRMs/EMRs, payment gateways, and ticketing
  4. Review staffing model — shared vs. dedicated agents, concurrency, and training cadence
  5. Validate QA and reporting — call recordings/transcripts, monthly scorecards, dashboards, and coaching
  6. Test before you sign — run a 2–4 week pilot with clear success metrics and script iterations
  7. Ask for proof of work — case studies, references, and security posture

Maximize the directories and resources available on Clutch to find trusted firms for your project. Streamline your search by filtering options by pricing, client reviews, and industry expertise.

  • Long lock-ins (12+ months) before a pilot or performance review
  • Vague billing (no clarity on increments, after-hours rates, or transfer fees)
  • No call recordings/transcripts or limited QA visibility
  • Inflexible scripts and slow iteration cycles
  • No documented security controls or unwillingness to sign a BAA for healthcare work
  • High agent concurrency with poor average speed of answer (>60 seconds) and missed-SLA penalties that don’t favor the client
  • Weak integration support or manual, error-prone handoffs

Part of mitigating risks is proactivity when evaluating potential partners. Identifying and avoiding these red flags early prevents headaches and costly mishaps.

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