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Home Call Centers Virtual Receptionist United States Boston

Top Virtual Receptionist Services in Boston

Ratings Updated: July 11, 2026
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11 Companies

Country: United States
State: Massachusetts
City: Boston
Inbound Services: Virtual receptionist

List of the Top Boston Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Boston, MA

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.

    See all 45 projects

    Reviews mention Personable

    Clients express a strong sentiment of personability towards Prialto, highlighting the kindness and support of their team. One client noted their assigned Sales Assistant, Matt, as a 'very pleasant individual' who delivered work timely and accurately. Another client emphasized the 'kindness' of Prialto's staff, appreciating their willingness to accommodate requests and provide support. Overall, feedback indicates that Prialto fosters a friendly and approachable working relationship, contributing positively to client experiences.
    • Administrative Support for Real Estate Solution Co
      5.0 Oct 23, 2025

      Our assigned Sales Assistant, Matt, did an excellent job for us. Very pleasant individual to work with who completed all work in a timely, accurate manner.

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    Read All Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers commenting on their exceptional customer support and seamless integration into corporate cultures. Clients appreciate the proactive assistance, quick response times, and commitment to enhancing productivity. Notably, 90% of feedback highlights the effectiveness in managing customer inquiries and supporting executive tasks. Clients were particularly impressed by the personal touch and dedication of Prialto team members, indicating a strong fit and satisfaction with the service.

    Read Most Recent Review
    4 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    HR, R&D & Customer Service Support for Green Technology Co

    5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
    Read 4 Reviews

    View projects from:

    United States (37) Canada (1) England (1)
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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Boston, MA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects

    Reviews mention Adaptable

    Clients have highlighted Moneypenny USA's adaptability as a significant strength, noting their ability to provide a good, affordable solution tailored to specific needs. One client remarked on their quick responsiveness and seamless integration into existing processes, emphasizing their effectiveness in managing inbound calls. However, there is room for improvement in response times regarding billing inquiries. Overall, the sentiment reflects satisfaction with the company's adaptable approach and its positive impact on business operations.
    • Answering Services for SMB
      4.0 Aug 12, 2017

      Moneypenny offers a good affordable and adaptable solution. They have improved revenue due to new business calls effectively answered and dispersed.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
    Read All Reviews
    Less than $10,000 avg. project cost for Call Center Services services in Boston

    Call Center Services project highlight

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read Similar Reviews
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  • DelonApps Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Canton, MA

    Services provided

    20% Call Center Services
    15% Corporate Training & Coaching
    15% Recruiting +8
    15% Staffing
    10% Customer Service Outsourcing
    5% Custom Software Development
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Mobile App Development
    3% HR Outsourcing
    2% Sales Outsourcing

    Focus Areas

    45% Virtual receptionist
    45% Answering services
    10% Inbound appointment scheduling

    DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

    See all 3 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.
    Read All Reviews

    View projects from:

    United States (2) Nigeria (1)

    Canton, MA

    45 Dan Road
    Canton, MA 02021

    10 - 15

    +15084550015

    See All Locations (3)
    1 of 1 Boston-based review is 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in Boston

    Boston-based Call Center Services project highlight

    Call Center Services for Healthcare Services Company

    5.0 — DelonApps provides call center services for a healthcare firm. They are tasked with providing reliable customer support 24 hours a day to service international clients.  Read more
    Read Similar Reviews
    View Profile
  • Cogito Corp Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Services provided

    24% Call Center Services
    25% AI Development
    25% BI & Big Data Consulting & SI +2
    13% Back Office Outsourcing
    13% Customer Service Outsourcing

    Focus Areas

    100% Virtual receptionist

    Cogito Corp is a quality assurance and regression testing company that demonstrates a strong knowledge of complex platforms, as evidenced by their ongoing engagement since 2021. Approximately 90% of the feedback highlights their reliability in maintaining product quality and cost-effectiveness. While they excel in identifying bugs and delivering timely results, about 10% of reviews suggest further training on communication tools could enhance performance.

    See all 1 projects

    Industry Experience

    Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
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  • ECHO Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    30% Answering services
    20% Inbound appointment scheduling

    ECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.

    Read more
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  • Harbor Networks Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Framingham, MA

    Services provided

    10% Call Center Services
    20% Compliance Consulting
    20% Cybersecurity +3
    20% IT Managed Services
    20% Unified Communications Consulting & SI
    10% Corporate Training & Coaching

    Focus Areas

    100% Virtual receptionist

    Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New

    Read more
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  • BCS CallProcessing Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Marlborough, MA

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    100% Virtual receptionist

    BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.

    Read more
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  • Execucom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Manchester, NH

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Execucom is a small Manchester, New Hampshire-based call center company. Their services include Call Center Services.

    Read more
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  • Parkway Message Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chelmsford, MA

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Parkway Message Center is a small Chelmsford, Massachusetts-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • MASCO Services Call Center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Boston, MA

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    33% Virtual receptionist
    67% Answering services

    Launched in 1973, MASCO Services Call Center is a small call center located in Boston, Massachusetts. Their team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • VIP Connections - ProCall Answering Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Methuen, MA

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    VIP Connections - ProCall Answering is a call center. They are based in Methuen, Massachusetts and have small team. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Executel Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chelmsford, MA

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    23% Virtual receptionist
    46% Answering services
    31% Inbound appointment scheduling

    Executel Communications is a small Chelmsford, Massachusetts-based answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • VIP Connections Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Framingham, MA

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    Based in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.

    Read more
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Rollover to see company insights or click a company below for more details.

1 DelonApps
2 Cogito Corp

List of the Top 2 Boston Virtual Receptionist Companies

  1. DelonApps Logotype

    DelonApps

    $1,000+
    < $25 / hr
    250 - 999
    Canton, MA

    Ability to deliver

    26.1/40.0
    16.4/20 Reviews
    4.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    45% Virtual receptionist
    80% Other
    View Profile Visit Website
  2. Cogito Corp Logotype

    Cogito Corp

    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Ability to deliver

    14.6/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    24% Call Center Services
    100% Virtual receptionist
    76% Other
    View Profile Visit Website
  3. ECHO Contact Center Logotype

    ECHO Contact Center

    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  4. Harbor Networks Logotype

    Harbor Networks

    Undisclosed
    Undisclosed
    50 - 249
    Framingham, MA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    100% Virtual receptionist
    90% Other
    View Profile Visit Website
  5. BCS CallProcessing Inc. Logotype

    BCS CallProcessing Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Marlborough, MA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Virtual receptionist
    75% Other
    View Profile Visit Website
  6. Execucom Logotype

    Execucom

    Undisclosed
    Undisclosed
    10 - 49
    Manchester, NH

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  7. Parkway Message Center Logotype

    Parkway Message Center

    Undisclosed
    Undisclosed
    2 - 9
    Chelmsford, MA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    34% Virtual receptionist
    30% Other
    View Profile Visit Website
  8. MASCO Services Call Center Logotype

    MASCO Services Call Center

    $1,000+
    < $25 / hr
    2 - 9
    Boston, MA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    75% Call Center Services
    33% Virtual receptionist
    25% Other
    View Profile Visit Website
  9. VIP Connections - ProCall Answering Logotype

    VIP Connections - ProCall Answering

    Undisclosed
    Undisclosed
    10 - 49
    Methuen, MA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    25% Virtual receptionist
    40% Other
    View Profile Visit Website
  10. Executel Communications Logotype

    Executel Communications

    Undisclosed
    Undisclosed
    10 - 49
    Chelmsford, MA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    23% Virtual receptionist
    20% Other
    View Profile Visit Website
  11. VIP Connections Logotype

    VIP Connections

    Undisclosed
    Undisclosed
    10 - 49
    Framingham, MA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    20% Virtual receptionist
    20% Other
    View Profile Visit Website

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