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Top Call Center Services & Voice Services in Boston

Ratings Updated: August 4, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 66 reviews

Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Boston, MA

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of outbound call center and telemarketing services. Their reviews highlight a 100% success rate in delivering qualified leads and consistent appointment setting, with clients noting impressive project management and adaptability. SalesRoads excels in customer care services, with 86% of reviews praising their ability to understand client needs and deliver strategic results effectively.

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Reviews mention Receptive
Clients have noted SalesRoads' exceptional receptiveness to their specific needs. One reviewer highlighted their 'extremely professional and confidential' approach, emphasizing their prompt responsiveness and flexibility. The ability to adapt processes as required was particularly appreciated, with feedback indicating that open communication and understanding of client objectives significantly enhanced the partnership. Overall, the sentiment reflects a high level of satisfaction with SalesRoads' engagement and willingness to accommodate client requirements.

Outbound Calls Services for Concierge Medicine Co

5.0 Nov 6, 2023

SalesRoads is very receptive to feedback and ideas, so we’ve had a successful partnership. If you’re only looking to get a vendor and leave them alone, you won’t be successful.
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Outbound Calls for Communication Platform

4.5 Mar 12, 2021

Kasey runs this project like a machine, provides weekly reports on exactly where we stand, is always open to feedback, and has provided our team with an incredible experience.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, SalesRoads has received positive feedback for their effective outreach strategies and strong contact rates, achieving 150%-200% of initial targets. Clients appreciate their attentiveness and responsiveness, with regular communication enhancing collaboration. One client highlighted their ability to incorporate real-time feedback into strategy discussions, further demonstrating their adaptability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement noted.
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Average Project Cost Breakdown

$50,000 to $199,999 (25) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
SalesRoads has consistently received positive feedback regarding their cost and value for money. Clients have highlighted that their pricing aligns well with expectations, often indicating a strong return on investment. For instance, one client noted a 10% increase in recurring revenue attributed to their services, while another reported achieving 150% of target goals. Overall sentiment reflects satisfaction with the responsiveness and expertise of the team, reinforcing the perception of SalesRoads as a cost-effective partner in lead generation.
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United States (62) Canada (2) Austria (1) Spain (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Boston, MA

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Customized support
Clients have praised Hugo Inc. for their customized support, highlighting their 24/7 customer service as a significant advantage that enhances satisfaction, especially for diverse time zones. One client noted that Hugo's commitment to understanding their company culture fostered a seamless partnership, resulting in prompt deliveries and adaptable solutions. Overall, the sentiment reflects a strong appreciation for Hugo's flexibility, professionalism, and ability to align with client values, contributing to a rewarding collaborative experience.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Boston, MA

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Great project management
Clients consistently praise Helpware for their exceptional project management capabilities. For instance, one CEO noted their proactive communication and timely delivery of training and outcomes, stating that project management exceeded expectations. Another client emphasized Helpware's adaptability and leadership, highlighting their excellent performance metrics during biweekly reviews. Overall, the sentiment across reviews reflects a strong appreciation for Helpware's structured approach, effective communication, and ability to meet or surpass project deadlines.

Video Labeling For IoT Company

5.0 Oct 3, 2022

Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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Social Media Management for Author

5.0 Feb 26, 2019

They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference.
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Staff Aug & Back Office Outsourcing for Cybersecurity Co

5.0 May 13, 2025

All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative.
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Inbound, Outbound, & Back Office for Pain Management Practice

5.0 Oct 18, 2018

I can’t praise them enough. We feel like we’re their only client. The Helpware team provides daily reports for each department through Google Docs and e-mails, but we use a communication software as well. It’s a highly collaborative partnership. I feel like we’re one team.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

They’ve been great. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Boston, MA

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Beverly, MA

Services provided

15% Call Center Services

55% Customer Service Outsourcing

30% Sales Outsourcing

OnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.

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Reviews mention Flexible
Clients have consistently praised OnBrand24 for their flexibility in service delivery. One client highlighted their adaptability in handling outbound calls and resolving technical issues promptly. Additionally, the short-term commitment and pay-as-you-go pricing structure were noted as advantageous, allowing for tailored solutions that meet specific business needs. Overall, the sentiment surrounding flexibility is overwhelmingly positive, reinforcing OnBrand24's reputation for accommodating client requirements effectively.

Debt Collection Services for Real Estate Company

5.0 Nov 2, 2017

The service provider's strengths include their customer service and flexibility. They are able to adapt to different situations and meet our needs effectively. This has been crucial in maintaining a successful and ongoing partnership.
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2 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting for Manufacturing Company
4.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness.
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Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)

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Peak Support

4.9 10 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Cambridge, MA

Services provided

30% Call Center Services

70% Customer Service Outsourcing

Peak Support is a prominent provider of Contact Center Services, excelling in customer support through Inbound and Outbound Call Centers. With an impressive 88% one-touch resolution rate and significant time savings for clients, they are praised for their seamless integration and empathetic service. Over 95% of reviews highlight their exceptional collaboration, adaptability, and ability to enhance customer satisfaction.

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Reviews mention Communicative
Peak Support has received consistently positive feedback regarding their communicative approach. Clients have praised their 'clear communication' and 'proactive approach' to addressing needs and feedback, highlighting their reliability in project management. One client noted the 'transparency and honesty' exhibited by all staff levels, making communication feel seamless. Overall, the sentiment indicates that Peak Support excels in maintaining open lines of communication, which fosters a strong sense of partnership and collaboration.

Customer Service Outsourcing for Subscription Box Company

5.0 Mar 31, 2026

Their project management is highly reliable, with consistent on-time delivery, clear communication, and a proactive approach to adapting to our needs and feedback. The primary forms of communication with Peak Support included In-Person Meeting, Virtual Meeting, and Email or Messaging App.
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Customer Service for Community Experience Company

5.0 May 11, 2020

The project management was extremely effective. We shared our plan of how we were going to onboard the team, what systems we would use, like Slack, gmail, Zendesk, etc. Project timelines were always met and if there was a slight delay in any aspect of these projects, we were kept in the loop from the beginning! The communication from all levels of staff at Peak Support, from senior leadership to our customer service agents, was impressive. They have built their company in a way that transparency and honesty is at the core and it shows in everything that they do.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Peak Support's strong value for money, noting their competitive pricing and high-quality service. For instance, one client mentioned selecting them due to their 'good value for cost,' while another emphasized that Peak Support exceeded expectations, saving significant operational hours and enhancing efficiency. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, with many clients considering them a valuable extension of their teams.
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2 of 2 Boston-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Boston

Boston-based Call Center Services project highlight

Customer Service Partner for Science-Based Clothing Brand
5.0 — Peak Support provides customer service and customer relationship management services for a science-based clothing brand. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

Local clients highlight Peak Support's expertise in managing complex support operations, from handling high-volume inquiries to implementing new systems. They value the team's consistency, proactive communication, and their role as an extension of the client’s internal staff.
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Featured

What are Featured Providers?

six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Boston, MA

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Boston, MA

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Well-organized projects
Clients consistently praise A-SALES AB for their well-organized project management, highlighting timely deliverables and clear communication. One client noted their proactive approach, stating A-SALES felt like an extension of their team due to effective responsiveness and campaign optimization. Another emphasized their structured process, which allowed for quick adjustments based on performance data. Overall, the sentiment reflects strong satisfaction with A-SALES AB's ability to manage projects efficiently and adaptively.

Sales Appointment Setting for Optimization Strategy Company

5.0 Jun 24, 2024

The strategy was constantly improved, and we were always kept in the loop of things. Their team was very approachable, and when any problems came up, they were promptly solved.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly.
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Sales Outsourcing for Business Location Consultancy

5.0 Mar 13, 2025

Their project management was highly organized and efficient. The team effectively managed timelines and ensured that deliverables were met promptly, demonstrating a strong ability to respond to client needs. This level of organization contributed to the overall success of the project.
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Call Center Services for IT Services Company

5.0 Sep 22, 2025

The A-Sales team organized the project in a very structured way. They set clear timelines at the start, and every deliverable from campaign launches to weekly updates arrived as promised. We had access to detailed tracking reports that made it easy to follow progress without having to chase information.
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Call Center Services for IT Services Company

5.0 Sep 22, 2025

A-Sales kept the process very organized and easy to follow. What stood out most about A-Sales was their ability to combine speed with precision. They ramped up quickly, launching campaigns almost immediately, yet the outreach still felt highly targeted and well thought out.
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Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Boston, MA

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Open to feedback
Clients consistently noted Appointment Setter Online's responsiveness and adaptability, highlighting their openness to feedback. One client emphasized their quick adjustments to messaging and scheduling, which aligned with project goals. Although there was a suggestion for more detailed reporting, overall sentiment regarding their willingness to incorporate client input was highly positive, indicating a strong commitment to client satisfaction.

Back Office Outsourcing for Online Education Platform

5.0 Dec 15, 2025

They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.
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5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, Appointment Setter Online has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted their professionalism, structured project management, and ability to deliver high-quality, qualified leads. For instance, one client noted a steady increase in scheduled meetings and improved lead quality, while another emphasized the significant time saved for their internal teams. Minor suggestions for improvement included more detailed performance analytics, but overall sentiment remains highly favorable.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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DRolls & Associates

4.9 4 reviews

$5,000+

$100 - $149 / hr

50 - 249

Newton, MA

Services provided

50% Business Consulting

50% Sales Outsourcing

DRolls & Associates is a customer service center specializing in inbound and outbound call center services, including telemarketing and contact center services. They have consistently delivered excellent results, particularly in lead closing and demo bookings, with 100% of reviewers highlighting their efficiency, motivation, and strategic collaboration. The company is praised for its project management skills and effective communication, with no noted areas for improvement.

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Industry Experience

DRolls & Associates has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients in advertising appreciate their proficiency in outreach campaigns and lead closing processes, highlighting their reliability and proactive approach. In healthcare, feedback emphasizes their effectiveness in market mapping and engagement strategies, aiding companies in establishing valuable networks. Overall, sentiment is highly positive across both sectors, positioning DRolls & Associates as a strong candidate for projects within these industries.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients commend DRolls & Associates for their competitive pricing and strong value for money. One review highlighted that the company's pricing fit the client's budget while also delivering good value for the cost. Another client noted their effective sales support, which resulted in successful lead closure and customer expansion, emphasizing the company's commitment to achieving results. Overall, feedback reflects a positive sentiment regarding the company's cost-effectiveness and alignment with client expectations.
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Israel (2) Canada (1)

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Canton, MA

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8 services

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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United States (2) Nigeria (1)

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Canton, MA

45 Dan Road
Canton, MA 02021
10 - 15

+15084550015

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1 of 1 Boston-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Boston

Boston-based Call Center Services project highlight

Call Center Services for Healthcare Services Company
5.0 — DelonApps provides call center services for a healthcare firm. They are tasked with providing reliable customer support 24 hours a day to service international clients. Read more
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Integral Computer Consultants

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Boston, MA

Services provided

10% Call Center Services

50% IT Managed Services

10% Cloud Consulting & SI +3 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

Integral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.

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Industry Experience

Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.
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By Appointment Only (BAO Inc.)

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Norwood, MA

Services provided

85% Sales Outsourcing

15% Market Research

Established in 1997, By Appointment Only (BAO Inc.) is a Sales Outsourcing company. The agency offers Sales Outsourcing and Market Research, and is midsize.
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Norwood, MA

1 Edgewater Drive Suite 106
Norwood, MA 02062
50 - 75

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Cogito Corp

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

24% Call Center Services

25% AI Development

25% BI & Big Data Consulting & SI +2 services

13% Back Office Outsourcing

13% Customer Service Outsourcing

Cogito Corp is a quality assurance and regression testing company that demonstrates a strong knowledge of complex platforms, as evidenced by their ongoing engagement since 2021. Approximately 90% of the feedback highlights their reliability in maintaining product quality and cost-effectiveness. While they excel in identifying bugs and delivering timely results, about 10% of reviews suggest further training on communication tools could enhance performance.

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Industry Experience

Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.
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Software

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Average Project Cost Breakdown

What Clients Have Said
Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
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ScribeEMR, Inc.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Woburn, MA

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Transcription

ScribeEMR, Inc. Is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2016.
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CodeEMR

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Woburn, MA

Services provided

20% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Transcription

CodeEMR is a Back Office Outsourcing company. Based in Woburn, Massachusetts, the company was established in 2016. Their services include Back Office Outsourcing and Call Center Services.
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upcell

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

50% IT Managed Services

50% Sales Outsourcing

Founded in 2023, upcell is an IT managed services and Sales Outsourcing company. The team specializes in IT managed services and Sales Outsourcing.
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demandDrive

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Waltham, MA

Services provided

20% Marketing Strategy

20% Other Digital Marketing

20% Sales Outsourcing +4 services

15% Direct Marketing

15% Email Marketing

5% Business Consulting

5% Market Research

DemandDrive is a midsize Marketing Strategy company located in Waltham, Massachusetts. Their services include Marketing Strategy and Other Digital Marketing.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

30% Sales Outsourcing +1 service

10% Commercial Brokerage Services

In Boston, Massachusetts, Lock Safe Services is a Back Office Outsourcing company. They offer Back Office Outsourcing and Business Consulting and were launched in 1985.
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SS&C Technologies

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Boston, MA

Services provided

60% Call Center Services

20% Accounting

20% Custom Software Development

Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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Boston, MA

50 Milk Street, 7th & 9th Floor
Boston, MA 02110
151 - 200

+1.617.648.0902

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Business and Professional Exchange, Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Beverly, MA

Services provided

100% Call Center Services

Business and Professional Exchange, Inc. Is a call center. Headquartered in Beverly, Massachusetts, their small team specializes in Call Center Services. The company was launched in 1976.
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Invoice Cloud, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Braintree, MA

Services provided

50% Call Center Services

50% Back Office Outsourcing

Invoice Cloud, Inc. Is a Back Office Outsourcing and answering service company launched in 2009. The firm focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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ECHO Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

ECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
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Peerless Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Branding

25% Content Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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State Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cambridge, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

State Locksmith Services is a Business Consulting company established in 2002. Based in Cambridge, Massachusetts, the team focuses on Business Consulting and Back Office Outsourcing.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lynn, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company City Locksmith Services was established in 1981. The small team offers Business Consulting and Back Office Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store is a Business Consulting company launched in 1996. The company focuses on Business Consulting and Back Office Outsourcing.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Swampscott, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Business Consulting company. The Swampscott, Massachusetts-based agency provides Business Consulting and Back Office Outsourcing.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winthrop, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service is a Winthrop, Massachusetts-based Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hanover, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Hanover, Massachusetts-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were founded in 1989.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brookline, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1992, Locksmith & Key Store is a small Brookline, Massachusetts-based Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newton, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Locksmith Services, a Business Consulting company, was founded in 1977. The team offers Business Consulting and Back Office Outsourcing and is in Newton, Massachusetts.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services, a Business Consulting company, is headquartered in Abington, Massachusetts. Their services include Business Consulting and Back Office Outsourcing.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Locksmith Services is a Business Consulting company established in 1992. The company provides Business Consulting and Back Office Outsourcing.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dedham, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services is a Business Consulting company headquartered in Dedham, Massachusetts. Founded in 1977, the team focuses on Business Consulting and Back Office Outsourcing.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Locksmith Services is a Boston, Massachusetts-based Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Everett, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store is a Business Consulting company. They were founded in 1997, and their services include Business Consulting and Back Office Outsourcing.
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Security Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cambridge, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Security Locksmith Services is a Business Consulting company founded in 2002. The small team focuses on Business Consulting and Back Office Outsourcing.
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Master Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1993, Master Locksmith Store is a small Business Consulting company. Their team offers Business Consulting and Back Office Outsourcing.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brookline, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Golden Locksmith Services is a small Business Consulting company located in Brookline, Massachusetts. The team provides Business Consulting and Back Office Outsourcing.
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Gallery Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Millis, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Millis, Massachusetts, Gallery Locksmith Store is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medfield, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Neighborhood Locksmith specializes in Business Consulting and Back Office Outsourcing. They were established in 2003.
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Outbound Sales Pro

5.0 1 review

$1,000+

Undisclosed

50 - 249

Boston, MA

Services provided

20% Account-Based Marketing

20% CRM Consulting and SI

20% Demand Generation Marketing +2 services

20% Email Marketing

20% Sales Outsourcing

Outbound Sales Pro (OSP) is the top appointment setting and lead generation company helping B2B founders and sales leaders scale for a fraction of the cost of an in-house team. We generate hundreds
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EasyAsk Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlington, MA

Services provided

35% Call Center Services

25% AI Development

25% E-Commerce Development +1 service

15% Sales Outsourcing

EasyAsk Technologies, Inc. Is a call center. Their small team is based in Burlington, Massachusetts. Their services include Call Center Services and Artificial Intelligence.
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JAM PIPELINE

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Boston, MA

Services provided

30% Sales Outsourcing

20% Business Consulting

15% Corporate Training & Coaching +4 services

10% CRM Consulting and SI

10% Recruiting

10% Staffing

5% AI Consulting

Established in 2022, JAM PIPELINE, a small Sales Outsourcing company, is located in Boston, Massachusetts. Their team provides Sales Outsourcing and Business Consulting.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stoughton, MA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Golden Locksmith Services offers Business Consulting and Back Office Outsourcing. They were established in 1981.
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Global Link Language Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

20% Call Center Services

60% Translation

20% Content Marketing

Global Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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Intelligent AI World

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Boston, MA

Services provided

20% AI Consulting

20% AI Development

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

SEO agency Intelligent AI World focuses on Search Engine Optimization and Web Development. They are located in Boston, Massachusetts.
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Gryphon.ai

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

40% Sales Outsourcing

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2 services

10% AI Consulting

10% AI Development

Gryphon.ai is a Sales Outsourcing company. They specialize in Sales Outsourcing and Corporate Training & Coaching and were launched in 1999.
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iBasis

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lexington, MA

Services provided

25% Call Center Services

50% IoT Development

25% Customer Service Outsourcing

Launched in 1996, iBasis is a midsize IoT development company. Their services include IoT development and Call Center Services.
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Votacall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

45% Call Center Services

40% Cloud Consulting & SI

15% Customer Service Outsourcing

Votacall, a small answering service, is located in Boston, Massachusetts. The team specializes in Call Center Services and cloud consulting & SI.
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Cyber World Staff

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Graphic Design +2 services

20% Search Engine Optimization

20% Social Media Marketing

Cyber World Staff is a social media marketing firm located in Boston, Massachusetts. The team offers Social Media Marketing and Search Engine Optimization.
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Reveneer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lexington, MA

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% Recruiting

Call center company Reveneer is based in Lexington, Massachusetts. They offer Call Center Services and Corporate Training & Coaching and were founded in 2012.
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APC Integrated

Not yet reviewed

$250,000+

$150 - $199 / hr

10 - 49

Quincy, MA

Services provided

12% Call Center Services

25% Cloud Consulting & SI

25% Search Engine Optimization +2 services

25% Web Design

13% Customer Service Outsourcing

Established in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
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Aberdeen

0.5 1 review

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

12% Call Center Services

25% Back Office Outsourcing

25% Content Marketing +2 services

25% Market Research

13% Sales Outsourcing

Aberdeen is a lead generation company known for its name recognition in the industry. However, client feedback indicates significant dissatisfaction, as 100% of the reviews highlighted issues with lead quality and lack of collaboration, resulting in no successful conversions. Clients suggest improvements in quality assurance and flexibility with billing when performance metrics are unmet.

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Industry Experience

Aberdeen has experience primarily in the Software industry, with feedback highlighting challenges in lead generation efforts. Clients noted a lack of quality assurance on leads and unsatisfactory conversion rates, resulting in negative sentiment. While the company has name recognition, it has been criticized for not meeting key performance indicators (KPIs) and for inflexible billing practices. Potential clients in the Software sector may want to approach with caution, as other providers may offer more collaborative support.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed dissatisfaction with Aberdeen's overall cost and value for money. One reviewer noted that after investing in a lead generation pilot program, they received 48 leads with zero conversions or successful outcomes, leading to the suspension of the project. Despite reaching out for a pricing concession due to unmet KPIs, the request was denied, highlighting a lack of flexibility in billing practices. Overall, the sentiment indicates that clients feel the services do not justify the costs.
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Lex Marketing Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Saugus, MA

Services provided

15% Graphic Design

15% Social Media Marketing

15% Web Design +6 services

15% Web Development

10% Advertising

10% Print Design

10% Sales Outsourcing

5% E-Commerce Development

5% Logo

Lex Marketing Agency is a social media marketing agency established in 2022. The small team provides Social Media Marketing and Web Design.
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Constant Contact

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Waltham, MA

Services provided

20% Email Marketing

20% Social Media Marketing

15% Ecommerce Marketing +3 services

15% Event Marketing

15% SMS Marketing

15% Sales Outsourcing

Constant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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