Top Call Center Services & Voice Services in Worcester
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Worcester, United StatesServices provided
See all 10 projectsHelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.
$1,000+< $25 / hr1,000 - 9,999Serves Worcester, United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves Worcester, United StatesServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Serves Worcester, United StatesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$5,000+$100 - $149 / hr50 - 249Newton, MA
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See all 1 projectsDRolls & Associates is a consulting firm specializing in market acceleration and engagement with high-level decision-makers in healthcare and life sciences. The overall feedback is overwhelmingly positive, highlighting their effective communication, alignment with client values, and success in building a pipeline of over 100 qualified leads, with 100% of reviews noting their professionalism and strategic approach.
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
See all 7 projectsPeak Support is a distinguished provider of Customer Support Services, including inbound and outbound call handling, customer care, and telephonic support. They are praised for their seamless integration with clients' teams, remarkable empathy, and strategic adaptability. Over 90% of reviews highlight their effective communication and team consistency, with organizations reporting significant improvements in customer satisfaction metrics, such as a 10-point NPS increase.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Worcester, United StatesServices provided
See all 10 projectsHelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.
$1,000+< $25 / hr50 - 249Serves Worcester, United StatesServices provided
See all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
$1,000+< $25 / hr1,000 - 9,999Serves Worcester, United StatesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
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UndisclosedUndisclosed50 - 249Shrewsbury, MA
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UHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Marlborough, MA
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BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
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$5,000+Undisclosed250 - 999Norwood, MA
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Established in 1997, By Appointment Only (BAO Inc.) is a Sales Outsourcing company. The agency offers Sales Outsourcing and Market Research, and is midsize.
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$1,000+< $25 / hr250 - 999Canton, MA
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See all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
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UndisclosedUndisclosed50 - 249Boston, MA
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See all 1 projectsCogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.
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Featured
What are Featured Providers?
$10,000+< $25 / hr50 - 249Serves Worcester, United StatesServices provided
See all 228 projectsBelkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.
$1,000+< $25 / hr50 - 249Serves Worcester, United StatesServices provided
See all 62 projectsA-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.
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$5,000+Undisclosed50 - 249Waltham, MA
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DemandDrive is a midsize Marketing Strategy company located in Waltham, Massachusetts. Their services include Marketing Strategy and Other Digital Marketing.
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UndisclosedUndisclosed10 - 49Framingham, MA
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Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosed1,000 - 9,999Woburn, MA
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ScribeEMR, Inc. Is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2016.
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UndisclosedUndisclosed50 - 249Schaumburg, IL
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Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
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$5,000+Undisclosed250 - 999Beverly, MA
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See all 4 projectsOnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.
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UndisclosedUndisclosed10 - 49Woonsocket, RI
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SalesAmp is a Content Marketing company. They are based in Woonsocket, Rhode Island and have small team. Their team provides Content Marketing and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Boston, MA
Services provided
See all 2 projectsIntegral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.
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$25,000+Undisclosed50 - 249Somers, CT
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Ct home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
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UndisclosedUndisclosed250 - 999Lexington, MA
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Launched in 1996, iBasis is a midsize IoT development company. Their services include IoT development and Call Center Services.
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UndisclosedUndisclosed50 - 249Waltham, MA
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See all 1 projectsAberdeen is a lead generation company known for its name recognition in the industry. However, client feedback indicates significant dissatisfaction, as 100% of the reviews highlighted issues with lead quality and lack of collaboration, resulting in no successful conversions. Clients suggest improvements in quality assurance and flexibility with billing when performance metrics are unmet.
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UndisclosedUndisclosed10 - 49Smithfield, RI
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Call center service Commercial Solutions is headquartered in Smithfield, Rhode Island. Launched in 2002, the team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Lexington, MA
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Call center company Reveneer is based in Lexington, Massachusetts. They offer Call Center Services and Corporate Training & Coaching and were founded in 2012.
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UndisclosedUndisclosed50 - 249Boston, MA
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ECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
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UndisclosedUndisclosed1,000 - 9,999Waltham, MA
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Constant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr1,000 - 9,999Boston, MA
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Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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$1,000+< $25 / hr1,000 - 9,999Needham, MA
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Established in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Braintree, MA
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Invoice Cloud, Inc. Is a Back Office Outsourcing and answering service company launched in 2009. The firm focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed10 - 49Burlington, MA
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EasyAsk Technologies, Inc. Is a call center. Their small team is based in Burlington, Massachusetts. Their services include Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Waltham, MA
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Business.com is a Content Marketing company established in 1992. Their team focuses on Content Marketing and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Springfield, MA
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CROCKER is an answering service company. They focus on Call Center Services and IT managed services and were founded in 1963. The agency is based in Springfield, Massachusetts.
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$1,000+Undisclosed50 - 249Boston, MA
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Midsize Email Marketing company Outbound Sales Pro, is headquartered in Boston, Massachusetts. The team focuses on Email Marketing and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Boston, MA
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Gryphon.ai is a Sales Outsourcing company. They specialize in Sales Outsourcing and Corporate Training & Coaching and were launched in 1999.
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$1,000+$150 - $199 / hr2 - 9Townsend, MA
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Blue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Boston, MA
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Cyber World Staff is a social media marketing firm located in Boston, Massachusetts. The team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Warwick, RI
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Portable Insights is a phone answering service and Market Research company founded in 2009. The agency focuses on Call Center Services and Market Research.
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UndisclosedUndisclosed2 - 9Boston, MA
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Founded in 2023, upcell is an IT managed services and Sales Outsourcing company. The team specializes in IT managed services and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9Northampton, MA
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Launched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.
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$50,000+$50 - $99 / hr50 - 249Springfield, MA
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Nurse Staffing Agency is a Business Consulting company established in 2016. Their team specializes in Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Boston, MA
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Votacall, a small answering service, is located in Boston, Massachusetts. The team specializes in Call Center Services and cloud consulting & SI.
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$1,000+$100 - $149 / hr10 - 49Lakeville, MA
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See all 2 projectsDatalyst LLC is an IT services company specializing in technical support for network and server issues, system migrations, and IT department outsourcing. They have received consistently positive feedback, with 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients commend their ability to adapt sensibly to project changes and value their reliable service and knowledgeable team.
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UndisclosedUndisclosed250 - 999Westford, MA
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Carnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Brockton, MA
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HW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Boston, MA
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Global Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Boston, MA
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Established in 2022, JAM PIPELINE, a small Sales Outsourcing company, is located in Boston, Massachusetts. Their team provides Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed50 - 249Framingham, MA
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Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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Undisclosed$25 - $49 / hr10 - 49Bedford, MA
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Established in 2023, Shepard Enterprises is a small Bedford, Massachusetts-based Advertising company. Their team offers Advertising and Branding.
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UndisclosedUndisclosed50 - 249Boston, MA
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Launched in 1999, CloudCall is a midsize call center in Boston, Massachusetts and Leicester, England. Their team specializes in Call Center Services and cloud consulting & SI.
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$1,000+$50 - $99 / hr2 - 9Boston, MA
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SEO agency Intelligent AI World focuses on Search Engine Optimization and Web Development. They are located in Boston, Massachusetts.
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UndisclosedUndisclosed10 - 49Burlington, MA
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Ironwood Marketing Concepts is a branding firm. Their small team is located in Burlington, Massachusetts. Their team offers Branding and Market Research.
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$50,000+$100 - $149 / hr10 - 49Everett, MA
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Brandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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$1,000+$150 - $199 / hr10 - 49Warren, RI
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PacketLogix is an IT managed services company. Headquartered in Warren, Rhode Island, the team provides IT managed services and Cybersecurity.
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$250,000+$150 - $199 / hr10 - 49Quincy, MA
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Established in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
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See all 22 projectsStrategic Sales & Marketing is a company specializing in Contact Center Services, particularly excelling in telemarketing and outbound call center operations. They have garnered overwhelmingly positive feedback, with 100% of reviewers praising their ability to generate qualified leads and enhance sales growth effectively. Clients highlight their professionalism, attention to detail, and adaptability to specific business needs, with many mentioning seamless communication and exceptional project management as standout qualities.
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List of the Top 2 Worcester Call Center Companies & Voice Services
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$5,000+$100 - $149 / hr50 - 249Newton, MA
Ability to deliver
23.4/40.015.2/20 Reviews2.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
31.7/40.015.8/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed50 - 249Shrewsbury, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed50 - 249Marlborough, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+Undisclosed250 - 999Norwood, MA
Ability to deliver
10.4/40.00/20 Reviews4.7/10 Clients & Experience5.7/10 Market PresenceService focus
85% Sales Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Canton, MA
Ability to deliver
26.1/40.016.4/20 Reviews4.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services2% Sales Outsourcing78% Other -
UndisclosedUndisclosed50 - 249Boston, MA
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
24% Call Center Services76% Other -
$5,000+Undisclosed50 - 249Waltham, MA
Ability to deliver
8/40.00/20 Reviews2.4/10 Clients & Experience5.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Framingham, MA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Woburn, MA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Schaumburg, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
UndisclosedUndisclosed10 - 49Woonsocket, RI
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Boston, MA
Ability to deliver
21.8/40.016.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$25,000+Undisclosed50 - 249Somers, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Lexington, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Waltham, MA
Ability to deliver
1.6/40.01.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Call Center Services13% Sales Outsourcing75% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
