Featured
What are Featured Providers?
Services provided
HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.
Services provided
Martal Group is a lead generation and sales engagement company that provides comprehensive Contact Center Services, including outbound call center and telemarketing services. With a strong 90% positive feedback rate, clients commend their innovative approach, responsiveness, and ability to integrate seamlessly with internal teams. However, some clients noted room for improvement in empathetic customer interaction and maintaining sustained results over time.
Services provided
Hugo is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including inbound and outbound call handling. Clients consistently praise Hugo's adaptability and efficiency, with 100% of reviewers noting improved operational capabilities and customer engagement. Their expertise has led to significant business improvements, such as a 99.8% accuracy in order processing and enhanced customer support experiences.
Services provided
Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.
Services provided
Ct home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
Read moreServices provided
Strategic Sales & Marketing is a company specializing in Contact Center Services, particularly excelling in telemarketing and outbound call center operations. They have garnered overwhelmingly positive feedback, with 100% of reviewers praising their ability to generate qualified leads and enhance sales growth effectively. Clients highlight their professionalism, attention to detail, and adaptability to specific business needs, with many mentioning seamless communication and exceptional project management as standout qualities.
Featured
What are Featured Providers?
Services provided
Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.
Services provided
Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.
Services provided
HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.
Services provided
Small call center CROCKER, is located in Springfield, Massachusetts. The team focuses on Call Center Services and IT managed services.
Read moreBuild a Project Brief in minutes
Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.
Start a ProjectServices provided
Founded in 2008, CvSourcers is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Talent Representation.
Read moreServices provided
Nurse Staffing Agency is a Business Consulting company established in 2016. Their team specializes in Business Consulting and Customer Service Outsourcing.
Read moreServices provided
Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
Read moreServices provided
ACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
Featured
What are Featured Providers?
Services provided
SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.
Services provided
Blue Valley Marketing is a Contact Center Services provider specializing in both inbound and outbound call center solutions, such as Telemarketing and Customer Support Services. Reviews highlight their exceptional responsiveness, professionalism, and commitment to quality, with 100% of reviewers praising their effectiveness in enhancing customer satisfaction and operational efficiency. Their adeptness in delivering timely results and proactive communication is consistently noted across testimonials.
Services provided
Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Services provided
Launched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.
Read moreServices provided
REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
Read moreFeatured
What are Featured Providers?
Services provided
Protel BPO is a contact center services provider specializing in inbound and outbound call handling, customer support services, and telephonic support. With an emphasis on efficiency and customer care, they consistently receive positive feedback for their professional service and responsiveness. Approximately 85% of reviewers highlight their ability to enhance customer satisfaction and reduce wait times, making them a reliable partner for diverse industries.
Services provided
Belkins is a lead generation and Contact Center Services company that excels in outbound email and telephonic support. With a strong emphasis on personalized outreach and appointment setting, their work consistently garners positive feedback, with over 90% of reviews highlighting their efficiency and proactive communication. Clients frequently commend their ability to foresee challenges and adapt strategies for improved results, offering great value for cost.
Services provided
TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Services provided
Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
Read moreServices provided
Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
Read moreServices provided
Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
Read moreServices provided
Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
Read moreServices provided
Telserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
Read moreServices provided
Web Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
Read moreServices provided
VirtusaPolaris specializes in Contact Center Services, offering telephonic support with a focus on inbound and outbound call handling. According to reviews, 100% of clients commend their reliability and automated telephony system, which efficiently manages 400 inbound and 600 outbound calls daily, highlighting their strength in customer service center operations.
Services provided
Headquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
Read moreServices provided
UHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
Read moreServices provided
Established in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
Read moreServices provided
Launched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.
Read moreServices provided
DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
Read moreServices provided
Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Call center service Commercial Solutions is headquartered in Smithfield, Rhode Island. Launched in 2002, the team specializes in Call Center Services.
Read moreServices provided
BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
Read moreServices provided
SalesAmp is a Content Marketing company. They are based in Woonsocket, Rhode Island and have small team. Their team provides Content Marketing and Sales Outsourcing.
Read moreServices provided
Based in West Hartford, Connecticut, 2matic Interactive is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
Read moreServices provided
Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
Read moreServices provided
Portable Insights is a phone answering service and Market Research company founded in 2009. The agency focuses on Call Center Services and Market Research.
Read moreServices provided
Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
Read moreServices provided
Blue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
Read moreServices provided
Based in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreServices provided
Chief Seconds is a Fractional CMO Services company. They are headquartered in New Haven, Connecticut, and their services include Fractional CMO Services and Branding.
Read moreServices provided
Coastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.
Read moreServices provided
Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
Read moreServices provided
RMA Associates is a small Johnston, Rhode Island-based branding agency. The team provides Branding and Public Relations.
Read moreServices provided
Carnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
Read moreServices provided
It's Your Call is an answering service company. The Harvard, Massachusetts-based team provides Call Center Services.
Read moreServices provided
Midsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
Read moreServices provided
Based in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Small call center company Professional First Line Answering Service, is located in Worcester, Massachusetts. The team provides Call Center Services.
Read moreServices provided
Triton Technologies, a Sales Outsourcing and Customer Service Outsourcing company, was established in 2001. The team specializes in Sales Outsourcing and Customer Service Outsourcing.
Read moreServices provided
Answering service company A Golden Voice Answering Service was established in 2008. Headquartered in North Providence, Rhode Island, the team focuses on Call Center Services.
Read moreServices provided
New England In Touch is a small answering service company located in West Warwick, Rhode Island. Their services include Call Center Services.
Read moreServices provided
First Financial Resources, Inc. Is a small call center company in Framingham, Massachusetts. The team focuses on Call Center Services and Business Consulting.
Read moreServices provided
Tricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
Read moreServices provided
Headquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
Read moreServices provided
Answering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
Read moreServices provided
Based in Agawam, Massachusetts, Coztel is an answering service. They offer Call Center Services and cloud consulting & SI and were established in 2017.
Read moreServices provided
Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
Read moreServices provided
Email Marketing company Xactlyit specializes in Email Marketing and Event Marketing. They are located in Holden, Massachusetts.
Read moreAbility to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
