Top Call Center Services & Voice Services in Springfield
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75 Companies
List of the Top Springfield Call Center Companies & Voice Services
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$10,000+Undisclosed50 - 249Serves Springfield, United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsSalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.
Reviews mention Great project management
SalesRoads has received high praise for its exceptional project management capabilities. Clients consistently highlight the team's responsiveness and ability to meet deadlines, with one client noting their 'incredible' management of expectations and timely delivery of project updates. Another reviewer emphasized the transparency and reliability of SalesRoads, stating that they do everything they promise. Overall, the sentiment reflects a strong confidence in SalesRoads' project management, with clients feeling well-supported and engaged throughout their collaborations.-
Outbound Calls Services for Concierge Medicine Co
5.0 Nov 6, 2023Project management is excellent. They’re very responsive, and the team does everything they say they’ll do. We communicate through Zoom and emails.
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Sales Outsourcing for SaaS Provider
5.0 Oct 17, 2023SalesRoads has an amazing project management program. Led by a Client Success Manager, they work with us to grasp our ideal customer profile, buyer personas, and the type of leads that will drive revenue for our team. They are very responsive and work to continually iterate so that they can help you exceed your sales goals.
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Outreach Campaigns for Manufacturing Firm
5.0 Oct 19, 2022The Salesroads project management team was extremely hands-on and available as needed. Most issues were resolved in an extremely timely manner. If there was ever an intricate issue; David, CEO was always available to help as well.
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Call Center Services for HR & Payroll Software Company
5.0 Sep 23, 2022They were outstanding from a project management perspective. We typically communicated through Microsoft Outlook and phone calls.
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Appointment Setting for Inventory Company
5.0 Jun 19, 2019From a management standpoint, they were very easy to work with. They met all our deadlines and were an outstanding partner. If we needed something, even on short notice, they'd put together a solution for us right away. Most of our communication was through email, phone, and their web portal.
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3 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SalesRoads has received positive feedback from clients in recent reviews, highlighting their effective outreach campaigns and strong project management. One client noted a $500,000 potential revenue pipeline and actionable insights from their engagement, while another praised SalesRoads for exceeding contact and trial rate targets by 150%-200%. Clients appreciated their responsiveness, iterative approach, and ability to adapt strategies based on real-time feedback. Overall, clients expressed high satisfaction with SalesRoads, indicating a strong fit for their project needs.Was this helpful?
Industry Experience
SalesRoads has received positive feedback for its expertise in various industries, particularly in Information Technology, Media, Manufacturing, and Financial Services. Clients commend SalesRoads for its ability to generate qualified leads, improve sales pipelines, and enhance marketing outreach. The overall sentiment is highly favorable, with clients noting SalesRoads' responsiveness, strong project management, and data-driven approach. Organizations in need of lead generation and appointment setting can benefit significantly from SalesRoads' services across these sectors.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Reasonable pricing
Clients have consistently noted Helpware's reasonable pricing as a significant advantage. One CEO highlighted their affordability and competitive costs, stating, 'the value we get for our money is off the charts.' Similarly, an associate director remarked on their 'very reasonable' rates, emphasizing the company's ability to execute tasks effectively without complaints. Overall, the sentiment surrounding pricing is positive, with clients appreciating the cost-effectiveness of Helpware's services in relation to the quality delivered.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts.
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Back Office & Digital Marketing Support for Digital Solutions Company
5.0 Jan 9, 2019They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
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1 of 1 Springfield-based review is 5 starsUnknown avg. project cost for Call Center Services services in SpringfieldRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$25,000+Undisclosed50 - 249Somers, CT
Services provided
40% Call Center Services30% Contract Manufacturing10% Commercial Property Management +2 services10% Content Marketing10% Direct MarketingCt home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
Services provided
100% Sales OutsourcingSee all 22 projectsStrategic Sales & Marketing is a company specializing in Contact Center Services with a focus on telemarketing and outbound call center services. Across the reviews, the company is praised for its exceptional lead generation and sales appointment services, with around 90% of reviewers highlighting their successful outcomes and professional approach. Clients consistently commend Strategic Sales & Marketing for their flexibility, attention to detail, and ability to integrate with client workflows. Opportunities for improvement, such as better dashboard technology, are minimal and rarely mentioned.
Industry Experience
Strategic Sales & Marketing has demonstrated expertise across various industries, including Manufacturing, Healthcare, Financial Services, Business Services, Education, and Information Technology. Clients commend their ability to generate quality leads, enhance sales pipelines, and provide seamless project management. Reviews indicate a strong emphasis on collaboration, adaptability, and in-depth market understanding, particularly in manufacturing and healthcare. Overall, feedback is highly positive, with clients appreciating their effectiveness in driving successful outreach and lead conversion.
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Healthcare Business services Financial services Education Software Hospitality & leisure Advertising & marketing IT Services Information technology Other Industry Manufacturing ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive overall sentiment regarding the cost and value for money of Strategic Sales & Marketing. One client noted, "We spent about $250,000" but found their performance exceeded metrics by multiples, providing significant ROI. Another stated, "Best decision I ever made hiring SSM" due to their effectiveness and cost efficiency compared to internal efforts. However, one review highlighted dissatisfaction with value, citing unmet lead generation promises, suggesting variability in client experiences.Was this helpful?
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UndisclosedUndisclosed10 - 49Springfield, MA
Services provided
60% Call Center Services40% IT Managed ServicesCROCKER is an answering service company. They focus on Call Center Services and IT managed services and were founded in 1963. The agency is based in Springfield, Massachusetts.
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$50,000+$50 - $99 / hr50 - 249Springfield, MA
Services provided
60% Business Consulting25% Customer Service Outsourcing15% Sales OutsourcingNurse Staffing Agency is a Business Consulting company established in 2016. Their team specializes in Business Consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Services provided
60% Call Center Services20% Accounting20% Custom Software DevelopmentHeadquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
Reviews mention Reliable
Clients consistently highlight ACC's reliability in their service delivery. One client noted their responsiveness and ability to secure appointments efficiently, stating they save 40 hours and $10,000 monthly. Furthermore, they emphasized ACC's reliability as a key strength, indicating a strong trust in their capabilities. Overall, the sentiment surrounding reliability is overwhelmingly positive, positioning ACC as a dependable partner for outbound services.-
Appointment Setting Services for Legal Firm
4.0 Nov 2, 2017The service provider's strengths include reliability. We have been working with them since January 2017, and it's ongoing, which indicates their consistent performance and dependability.
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Industry Experience
ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr2 - 9Northampton, MA
Services provided
75% Call Center Services25% Sales OutsourcingLaunched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.
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UndisclosedUndisclosed250 - 999West Hartford, CT
Services provided
50% Call Center Services30% Back Office Outsourcing10% Pay Per Click +1 service10% Search Engine OptimizationREVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Glastonbury, CT
Services provided
100% Call Center ServicesPrime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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$1,000+Undisclosed2 - 9West Hartford, CT
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Unified Communications Consulting & SI +4 services15% IT Managed Services10% Cybersecurity10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49Bloomfield, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.
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UndisclosedUndisclosed10 - 49Simsbury, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services, a Business Consulting company, is headquartered in Simsbury, Connecticut. They offer Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
Services provided
70% Call Center Services30% IT Managed ServicesGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSafe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Hartford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpress Locksmith Store, a Business Consulting company, was established in 1993. Located in West Hartford, Connecticut, the team focuses on Business Consulting and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Services provided
20% Sales Outsourcing15% Content Marketing10% Customer Service Outsourcing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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UndisclosedUndisclosed10 - 49West Hartford, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Keystone Locksmith Shop is located in West Hartford, Connecticut. They specialize in Business Consulting and Back Office Outsourcing and were established in 2000.
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UndisclosedUndisclosed50 - 249Cromwell, CT
Services provided
100% Call Center ServicesTelserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
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UndisclosedUndisclosed10 - 49Glastonbury, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBased in Glastonbury, Connecticut, Amber Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Rocky Hill, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Business Consulting company. The company is located in Rocky Hill, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Plainville, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Central Locksmith Store is headquartered in Plainville, Connecticut. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown, CT
Services provided
35% Call Center Services35% Translation30% Customer Service OutsourcingWeb Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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UndisclosedUndisclosed10 - 49Meriden, CT
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Property Management +1 service25% Sales OutsourcingLock Safe Services is a Business Consulting company founded in 1994. The company provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Waterbury, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2001, Affordable Locksmith Services is a small Business Consulting company located in Waterbury, Connecticut. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Waterbury, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAll Day Locksmith Service is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1986.
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UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementMaster Locksmith Store is a Business Consulting company. Their team is based in Wallingford, Connecticut and offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Southington, CT
Services provided
20% Call Center Services30% Logistics & Supply Chain Consulting20% Fulfillment +2 services20% Warehousing & Distribution10% Freight forwardingHeadquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
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UndisclosedUndisclosed50 - 249Shrewsbury, MA
Services provided
30% Call Center Services50% Back Office Outsourcing20% Customer Service OutsourcingUHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Hartford, CT
Services provided
15% Pay Per Click15% Sales Outsourcing15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Video MarketingEstablished in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Manchester, CT
Services provided
10% Advertising10% Broadcast Video10% Content Marketing +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DesignLaunched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.
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$5,000+< $25 / hr10 - 49Stonington, CT
Services provided
50% Call Center Services50% Back Office OutsourcingDSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Orange, CT
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Marlborough, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAmber Locksmith Store is a Business Consulting company. The firm is headquartered in Marlborough, Massachusetts. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Smithfield, RI
Services provided
100% Call Center ServicesCall center service Commercial Solutions is headquartered in Smithfield, Rhode Island. Launched in 2002, the team specializes in Call Center Services.
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$10,000+$150 - $199 / hr2 - 9Shelton, CT
Services provided
5% Call Center Services65% Sales Outsourcing10% Demand Generation Marketing +4 services5% Account-Based Marketing5% Business Consulting5% Direct Marketing5% Email MarketingSee all 5 projectsCold Call Me is a contact center services provider specializing in outbound call center and telemarketing services. They achieved a 37.4% conversation-to-outcome rate and an 88.8% ICP precision for Gatherer's Granola, showcasing their effectiveness in customer support services. While praised for their responsiveness and adaptability, 100% of reviewers noted a need for improved transparency in billing practices.
1 of 3 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Cold Call Me has received mixed feedback over the last six months. Clients praised the company's ability to design tailored outreach campaigns and maintain effective communication, resulting in significant outcomes for some, such as 180+ qualified meetings for a granola company. However, other clients reported disappointing results, citing poor project management, vague reporting, and inadequate meeting qualifications, leading to no tangible business outcomes. Overall, while some clients commend Cold Call Me's responsiveness and alignment with their needs, others express concerns about execution and accountability.Was this helpful?
Industry Experience
Cold Call Me has garnered varied feedback across industries such as management consulting, supply chain and logistics, and food and beverage. In management consulting, they demonstrated strong expertise in outbound sales strategies and CRM management, leading to measurable success. Conversely, in supply chain and logistics, feedback was largely negative, citing poor communication and lack of tangible business results. In the food and beverage sector, they achieved notable success in generating qualified leads and meetings. Overall, they are well-regarded in consulting and food industries but have room for improvement in logistics.
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Food & Beverage Supply Chain, Logistics, and TransportWas this helpful?
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UndisclosedUndisclosed50 - 249Marlborough, MA
Services provided
25% Call Center Services50% Back Office Outsourcing25% Customer Service OutsourcingBCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Woonsocket, RI
Services provided
20% Content Marketing20% Sales Outsourcing15% Digital Strategy +3 services15% Email Marketing15% Marketing Strategy15% Social Media MarketingSalesAmp is a Content Marketing company. They are based in Woonsocket, Rhode Island and have small team. Their team provides Content Marketing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49New Haven, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementMetro Locksmith Services is a Business Consulting company. They are headquartered in New Haven, Connecticut and have small team. They focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerWest Hartford, CT
Services provided
10% AI Development10% Business Consulting10% E-Commerce Development +7 services10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Video Production10% Web DesignBased in West Hartford, Connecticut, 2matic Interactive is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Smithfield, RI
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingFather Son Locksmith Shop is a Business Consulting company located in Smithfield, Rhode Island. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49East Haven, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Key Shop is a small Business Consulting company founded in 1979. Their team specializes in Business Consulting and Back Office Outsourcing.
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$100,000+$150 - $199 / hr250 - 999Shelton, CT
Services provided
10% Call Center Services25% Search Engine Optimization15% Affiliate Marketing +5 services15% Social Media Marketing10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
Read moreSee All Locations (3)Shelton, CT
100 Beard Sawmill Rd
Shelton, CT 0648441 - 49
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UndisclosedUndisclosed50 - 249Framingham, MA
Services provided
25% Email Marketing25% Market Research25% Sales Outsourcing +1 service25% Search Engine OptimizationInbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
Read moreSee All Locations (3)Framingham, MA
1661 Worcester Road Suite 207
Framingham, MA 01701101 - 150
015084245330
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UndisclosedUndisclosed10 - 49Pawtucket, RI
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAffordable Locksmith Services is a Pawtucket, Rhode Island-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 2003.
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UndisclosedUndisclosed10 - 49Warwick, RI
Services provided
50% Call Center Services50% Market ResearchPortable Insights is a phone answering service and Market Research company founded in 2009. The agency focuses on Call Center Services and Market Research.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
25% Branding25% Content Marketing25% Marketing Strategy +1 service25% Sales OutsourcingFounded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Millis, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Millis, Massachusetts, Gallery Locksmith Store is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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$1,000+$150 - $199 / hr2 - 9Townsend, MA
Services provided
20% Call Center Services20% AI Development20% Content Moderation Services +2 services20% Corporate Training & Coaching20% Customer Service OutsourcingBlue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Medfield, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Neighborhood Locksmith specializes in Business Consulting and Back Office Outsourcing. They were established in 2003.
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UndisclosedUndisclosed10 - 49Milford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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List of the Top Springfield Call Center Companies & Voice Services
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$25,000+Undisclosed50 - 249Somers, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed10 - 49Springfield, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$50,000+$50 - $99 / hr50 - 249Springfield, MA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Ability to deliver
23.6/40.015/20 Reviews2.7/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr2 - 9Northampton, MA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services25% Sales Outsourcing -
UndisclosedUndisclosed250 - 999West Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Glastonbury, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+Undisclosed2 - 9West Hartford, CT
Ability to deliver
10.2/40.00/20 Reviews5/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Bloomfield, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Simsbury, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Rocky Hill, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49West Hartford, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other
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