Top Call Center Services & Voice Services in Springfield
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Springfield, United StatesServices provided
See all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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UndisclosedUndisclosed2 - 9Holden, MA
Services provided
Email Marketing company Xactlyit specializes in Email Marketing and Event Marketing. They are located in Holden, Massachusetts.
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UndisclosedUndisclosed2 - 9Oxford, MA
Services provided
Launched in 2014, Arkadia Media is an Email Marketing company. The agency provides Email Marketing and Event Marketing, and is small.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Springfield, United StatesServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr50 - 249Serves Springfield, United StatesServices provided
See all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
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UndisclosedUndisclosed2 - 9Natick, MA
Services provided
Performance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
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UndisclosedUndisclosed2 - 9Easton, CT
Services provided
Axiomdigita Marketing is a small Easton, Connecticut-based Marketing Strategy company. The team provides Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Groton, CT
Services provided
SEO agency Contractor Marketing Solutions is in Groton, Connecticut. The team provides Search Engine Optimization and Web Design.
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List of the Top Springfield Call Center Companies & Voice Services
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$25,000+Undisclosed50 - 249Somers, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed10 - 49Springfield, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$50,000+$50 - $99 / hr50 - 249Springfield, MA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Ability to deliver
23.6/40.015/20 Reviews2.7/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr2 - 9Northampton, MA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services25% Sales Outsourcing -
UndisclosedUndisclosed250 - 999West Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Glastonbury, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+Undisclosed2 - 9West Hartford, CT
Ability to deliver
10.2/40.00/20 Reviews5/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Rocky Hill, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Cromwell, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Rocky Hill, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Middletown, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
