Top Call Center Services & Voice Services in Springfield
0 Leaders 15 Contenders
75 Companies
List of the Top Springfield Call Center Companies & Voice Services
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What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Springfield, United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 66 projectsSalesRoads is a leading provider of outbound call center and telemarketing services. Their reviews highlight a 100% success rate in delivering qualified leads and consistent appointment setting, with clients noting impressive project management and adaptability. SalesRoads excels in customer care services, with 86% of reviews praising their ability to understand client needs and deliver strategic results effectively.
Reviews mention Hard working
SalesRoads consistently receives positive feedback for their hard work and dedication to client success. Clients highlight their responsiveness and commitment to understanding business needs, with one stating they 'really care about driving results.' Another client praised their 'work effort, desire to be successful,' and adaptability in making adjustments for improved outcomes. Overall, the sentiment reflects a strong appreciation for SalesRoads' diligent approach in achieving project goals.-
Sales Outsourcing for SaaS Provider
5.0 Oct 17, 2023They really care about driving results. Your goals are their goals, and they will work to drive those results through a creative approach but also by finding amazing talent to prospect for your organization. They work hard to develop very targeted lead lists drawing from multiple sources to make sure that they are prospecting into the right people at the right organizations at the right time.
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Lead Generation for Online Perinatal Education Company
4.5 Sep 21, 2022VSA did a great job at project management — they seemed to be very experienced in that regard. They worked hard and were very responsive to our needs, especially as the project progressed. For example, in the later stages of our project, we tasked them to do follow-up calls that weren’t part of the original scope. Still, they did a good job at helping us in that as well.
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Lead Generation for Online Perinatal Education Company
4.5 Sep 21, 2022VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking, willingly going the extra mile for us. Moreover, ours is a very niche market, and VSA still did a very good job adapting to prospecting within it.
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Sales Appointment Setting for CAD Outsourcing Company
5.0 Jul 25, 2019I'm impressed by their work effort, desire to be successful, and willingness to make adjustments and changes as suggested by our office to improve their results.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, SalesRoads has received positive feedback for their effective outreach strategies and strong contact rates, achieving 150%-200% of initial targets. Clients appreciate their attentiveness and responsiveness, with regular communication enhancing collaboration. One client highlighted their ability to incorporate real-time feedback into strategy discussions, further demonstrating their adaptability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement noted.Was this helpful?
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads has consistently received positive feedback regarding their cost and value for money. Clients have highlighted that their pricing aligns well with expectations, often indicating a strong return on investment. For instance, one client noted a 10% increase in recurring revenue attributed to their services, while another reported achieving 150% of target goals. Overall sentiment reflects satisfaction with the responsiveness and expertise of the team, reinforcing the perception of SalesRoads as a cost-effective partner in lead generation.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Customized support
Clients have praised Hugo Inc. for their customized support, highlighting their 24/7 customer service as a significant advantage that enhances satisfaction, especially for diverse time zones. One client noted that Hugo's commitment to understanding their company culture fostered a seamless partnership, resulting in prompt deliveries and adaptable solutions. Overall, the sentiment reflects a strong appreciation for Hugo's flexibility, professionalism, and ability to align with client values, contributing to a rewarding collaborative experience.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention High-quality work
Helpware consistently receives high praise for delivering high-quality work across various projects. Clients commend their outstanding communication, proactive approach, and ability to exceed performance expectations. For instance, one client noted Helpware's 'phenomenal' quality of work, while another highlighted their capacity to improve customer response times significantly. Overall, the sentiment reflects strong satisfaction with Helpware's reliable and exceptional service, with multiple clients expressing no areas for improvement.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021When we started centralizing our process, we’ve been able to increase our efficiency and performance. Helpware’s quality of work is phenomenal, and they ensure that they present regular reports.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019The quality of their work is also key. In our business, feeding bad data into a model is worse than not feeding any data at all. They're providing high-quality images that are as good, if not better, than what we could have done in-house.
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Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Within three months, our first reply times went down from days or weeks to mere minutes, and our total resolution times are down to just over an hour. Helpware also keeps five payment gateways from getting suspended by addressing fraud and chargeback fees. Thanks to their internal procedures, constant coaching, and overall productivity, Helpware reliably produces high-quality and detailed work.
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BPO for Meditation App Business
5.0 Nov 9, 2020They’re an awesome organization to partner with. We had clear expectations in terms of revenue targets and they exceeded them. In their first quarter, they were right on-par with if not performing better than our previous rep. When we first engaged them, we were expecting them to at least perform at 55% net retention, and they’ve exceeded that for two quarters going into their third in the 70% range. Helpware has performed well.
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Customer Support for Analytics Company
5.0 Sep 27, 2018Our customers are pleased with the availability and quality of the services that Helpware provides. Internally, we’re very happy with their work, which is why we continue to renew our contract with them. Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Warwick, RI
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Baldwin Locksmith Store focuses on Business Consulting and Back Office Outsourcing. They were founded in 1986.
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UndisclosedUndisclosed10 - 49Acton, MA
Services provided
45% Public Relations25% Branding20% Sales Outsourcing +1 service10% Corporate RelocationBookMyLimoNow is a small public relations firm. Founded in 2007, the team provides Public Relations and Branding.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Springfield, United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
17 of 18 reviews are 5 stars7 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.Was this helpful?
22 of 23 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Springfield, United StatesServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
5 of 5 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Appointment Setter Online has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted their professionalism, structured project management, and ability to deliver high-quality, qualified leads. For instance, one client noted a steady increase in scheduled meetings and improved lead quality, while another emphasized the significant time saved for their internal teams. Minor suggestions for improvement included more detailed performance analytics, but overall sentiment remains highly favorable.Was this helpful?
18 of 19 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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UndisclosedUndisclosed10 - 49Shelton, CT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +4 services10% Graphic Design10% Search Engine Optimization10% Web Design10% Web DevelopmentBased in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9New Haven, CT
Services provided
25% Fractional CMO Services20% Branding20% Content Marketing +2 services20% Sales Outsourcing15% Marketing StrategyChief Seconds is a Fractional CMO Services company. They are headquartered in New Haven, Connecticut, and their services include Fractional CMO Services and Branding.
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UndisclosedUndisclosed10 - 49Providence, RI
Services provided
30% Business Consulting20% Corporate Training & Coaching20% Marketing Strategy +2 services20% Sales Outsourcing10% BrandingCoastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Harvard, MA
Services provided
100% Call Center ServicesSee all 2 projectsIt's Your Call is a distinguished provider of Contact Center Services, specializing in outbound calling and telemarketing services. Reviews highlight their expertise in appointment setting, with 100% of feedback noting successful outcomes and timely delivery. Clients consistently commend their knowledge and efficiency in outbound call handling, with no suggested areas for improvement.
2 of 2 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of It's Your Call highlight their exceptional lead generation and appointment-setting capabilities. Clients commend their ability to quickly adapt to specific technologies, as noted by one reviewer who emphasized their impressive appointment-setting success. Another client reported a 14% conversion rate for meetings and a 21% rate for closed deals, praising the team's seamless integration and timely project delivery. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Cold Calling Services for Sales Consulting Firm
5.0 — It's Your Call provided cold calling services for a sales consulting firm. The team was responsible for setting appointments, qualifying leads, and making outbound calls. Read moreWas this helpful?
Industry Experience
It's Your Call has demonstrated expertise in the business services and fitness industries, providing effective cold calling and lead generation solutions. Clients commend their ability to quickly integrate and exceed appointment-setting expectations, achieving impressive conversion rates in the fitness sector. Overall, feedback highlights their strong project management, timely delivery, and deep knowledge of appointment processes, making them a suitable partner for companies focused on sales consulting and B2B telemarketing.
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Business services FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with It's Your Call's cost-effectiveness and value for money. One client noted that they delivered quality services on time and within budget, while another mentioned a successful lead conversion rate of 14% for meetings and 21% for closed deals, justifying their investment of $5,000–$10,000. Overall, feedback indicates that the services provided exceed expectations, reinforcing the company's reputation as a reliable and valuable partner.Was this helpful?
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UndisclosedUndisclosed50 - 249Framingham, MA
Services provided
10% Call Center Services20% Compliance Consulting20% Cybersecurity +3 services20% IT Managed Services20% Unified Communications Consulting & SI10% Corporate Training & CoachingUnified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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UndisclosedUndisclosedFreelancerJohnston, RI
Services provided
20% Branding20% Business Consulting20% Public Relations +3 services20% Sales Outsourcing10% E-Commerce Development10% Ecommerce MarketingRMA Associates is a small Johnston, Rhode Island-based branding agency. The team provides Branding and Public Relations.
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UndisclosedUndisclosed250 - 999Westford, MA
Services provided
10% Branding10% Conversion Optimization10% Digital Strategy +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentCarnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosed250 - 999Framingham, MA
Services provided
40% Call Center Services40% Sales Outsourcing20% Email MarketingMidsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
80% Call Center Services20% Customer Service OutsourcingBased in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Worcester, MA
Services provided
100% Call Center ServicesSmall call center company Professional First Line Answering Service, is located in Worcester, Massachusetts. The team provides Call Center Services.
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UndisclosedUndisclosed2 - 9North Providence, RI
Services provided
100% Call Center ServicesAnswering service company A Golden Voice Answering Service was established in 2008. Headquartered in North Providence, Rhode Island, the team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9West Warwick, RI
Services provided
100% Call Center ServicesNew England In Touch is a small answering service company located in West Warwick, Rhode Island. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
80% Call Center Services20% Business ConsultingFirst Financial Resources, Inc. Is a small call center company in Framingham, Massachusetts. The team focuses on Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9Milford, CT
Services provided
50% Call Center Services50% IoT DevelopmentTricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
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UndisclosedUndisclosed2 - 9Stratford, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingHeadquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Southbury, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingAnswering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosedFreelancerAgawam, MA
Services provided
60% Call Center Services40% Cloud Consulting & SICoztel is an answering service company. The Agawam, Massachusetts-based company was launched in 2017. Their services include Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Westford, MA
Services provided
25% Call Center Services50% Back Office Outsourcing25% AccountingMidsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (4)Westford, MA
Coolidge Ave
Westford, MA 01886Was this helpful?
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UndisclosedUndisclosed2 - 9Holden, MA
Services provided
12% Call Center Services25% Email Marketing25% Event Marketing +2 services25% Web Development13% Sales OutsourcingEmail Marketing company Xactlyit specializes in Email Marketing and Event Marketing. They are located in Holden, Massachusetts.
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UndisclosedUndisclosed2 - 9Oxford, MA
Services provided
20% Call Center Services30% Email Marketing30% Event Marketing +1 service20% Customer Service OutsourcingLaunched in 2014, Arkadia Media is an Email Marketing company. The agency provides Email Marketing and Event Marketing, and is small.
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UndisclosedUndisclosed2 - 9Natick, MA
Services provided
20% Call Center Services40% BI & Big Data Consulting & SI20% CRM Consulting and SI +1 service20% Market ResearchPerformance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
Read moreSee All Locations (2)Natick, MA
1085 Worcester Road
Natick, MA 01760Was this helpful?
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UndisclosedUndisclosed2 - 9Easton, CT
Services provided
15% Graphic Design15% Marketing Strategy15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Pay Per ClickAxiomdigita Marketing is a small Easton, Connecticut-based Marketing Strategy company. The team provides Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Groton, CT
Services provided
15% Search Engine Optimization15% Web Design10% Content Marketing +6 services10% Content Writing Services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DevelopmentSEO agency Contractor Marketing Solutions is in Groton, Connecticut. The team provides Search Engine Optimization and Web Design.
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List of the Top Springfield Call Center Companies & Voice Services
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$25,000+Undisclosed50 - 249Somers, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed10 - 49Springfield, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$50,000+$50 - $99 / hr50 - 249Springfield, MA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Ability to deliver
23.6/40.015/20 Reviews2.7/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr2 - 9Northampton, MA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services25% Sales Outsourcing -
UndisclosedUndisclosed250 - 999West Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Glastonbury, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+Undisclosed2 - 9West Hartford, CT
Ability to deliver
10.2/40.00/20 Reviews5/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Bloomfield, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Simsbury, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Rocky Hill, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49West Hartford, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other
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