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Top BPO Companies in Springfield

Ratings Updated: March 23, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 46 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Springfield, United States

Services provided

55% Back Office Outsourcing

35% Customer Service Outsourcing

10% Call Center Services

Unity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.

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ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Serves Springfield, United States

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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Remote CoWorker

4.8 127 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Springfield, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider offering a wide range of administrative and operational support, including CRM management, social media management, telemarketing, and more. Approximately 90% of reviews highlight their value for cost and effective communication, while 80% of clients appreciate the seamless onboarding process and responsiveness of their team. The company is praised for its ability to align with client values and deliver reliable, timely assistance, with most clients noting their satisfaction with Remote CoWorker's tailored solutions.

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Reviews mention High-quality work

Remote CoWorker consistently receives high praise for delivering high-quality work. Clients commend the exceptional quality of candidates, with one stating they hired three amazing team members in just a week. Another client highlighted the efficiency and thoroughness of their virtual assistant, who maintained a 100% accuracy rate in data entry. Overall, clients express satisfaction with the professionalism, responsiveness, and tailored support provided, indicating a strong alignment with their business needs.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation, a 50% reduction in email response times, and a 100% accuracy rate in data entry. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. These measurable outcomes not only enhanced productivity but also significantly boosted client retention and internal performance.

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Back Office Outsourcing for Lumber Company

5.0 Sep 16, 2024

What stands out to me is the consistent quality of service. I appreciate that, and it's why I've remained a customer.

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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs. I was impressed by Remote CoWorker's quality of candidates.

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Back Office Recruiting for Household Moving Company

5.0 Jul 12, 2024

Everything is done on time and with a high level of detail. Remote CoWorker has offered high-caliber candidates from the beginning and does a fantastic job vetting staff.

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Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed.

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1 of 1 E-Commerce Development reviews are 5 stars

$10,000 – $49,000 avg. project cost

E-Commerce Development PROJECT HIGHLIGHT

Web Dev & Design & Content Creation for Marketing Agency

5.0 — Remote CoWorker built and designed a website for a marketing agency. The team also created content and organized files. Read more

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Australia (1)

Belgium (1)

Canada (3)

United Arab Emirates (1)

United States (75)

England (1)

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Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Springfield, United States

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Data Annotation Services +2 services

10% Call Center Services

10% Content Moderation Services

Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.

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Reviews mention High-quality work

Clients consistently praise Hugo for delivering high-quality work that significantly enhances operational efficiency. One client noted, "Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success." Another emphasized their attention to detail, stating, "Their work reflected meticulous attention to detail, consistently delivering excellent outcomes." Overall, the sentiment surrounding Hugo's work quality is overwhelmingly positive, with clients expressing satisfaction and appreciation for the exceptional results achieved.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.

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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.

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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.

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1 of 2 HR Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

HR Outsourcing PROJECT HIGHLIGHT

Outsourced Accounting & Content Writing for IT Services Firm

4.5 — Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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Nurse Staffing Agency

Not yet reviewed

$50,000+

$50 - $99 / hr

50 - 249

Springfield, MA

Services provided

60% Business Consulting

25% Customer Service Outsourcing

15% Sales Outsourcing

Nurse Staffing Agency is a Business Consulting company established in 2016. Their team specializes in Business Consulting and Customer Service Outsourcing.
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ct home specialist

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Somers, CT

Services provided

40% Call Center Services

30% Contract Manufacturing

10% Commercial Property Management +2 services

10% Content Marketing

10% Direct Marketing

Ct home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
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Featured

What are Featured Providers?
TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Springfield, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Transcription

5% Generative AI

TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.

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Reviews mention High-quality work

Clients consistently commend TechSpeed Inc for delivering high-quality work and exceptional service. One client highlighted the 'excellent quality of information' provided, while another noted their 'speed, accuracy, and value' as outstanding. Additionally, TechSpeed's ability to meet tight deadlines with thorough project execution impressed clients, contributing to successful outcomes and repeat engagements. Overall, the sentiment reflects strong satisfaction with TechSpeed's professionalism and effective delivery.

Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.

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Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.

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2 of 2 Transcription reviews are 5 stars

$10,000 – $49,000 avg. project cost

Transcription PROJECT HIGHLIGHT

Transcription Services for Consumer Credit Reporting Agency

5.0 — TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. Read more

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Canada (1)

United States (11)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Springfield, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention High-quality work

Boldr consistently receives high praise for delivering high-quality work across various projects. Clients commend their outstanding implementation, responsiveness, and ability to meet specific needs. One client highlighted Boldr's 'incredible level' of performance, noting their quick response times and high customer satisfaction ratings. Another client emphasized their effective onboarding processes and the flexibility of Boldr's team, which fosters a strong partnership. Overall, the sentiment reflects strong satisfaction with Boldr's quality of service and operational excellence.

Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Boldr, is really performing at an incredible level, with their quality matching their speed. We have weekly calls, reports, and deliverables. We don’t use any platforms or tools. Rather, Boldr. has very sophisticated Excel documents and project trackers that work well for us.

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Venue Processing & Outbound Sales Support for Event Platform

5.0 May 17, 2022

We also do quality scoring and quality checks on Boldr's work. Not only do we measure the number of venues activated within a specific time frame, but we also check to ensure they're activating good quality venues that meet our requirements. Boldr's team captains handle all of our QA — they randomly select venues and check the quality of a large number of them to get a representative data set.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more

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Austria (1)

Canada (1)

United States (6)

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JOYNO INC

5.0 3 reviews
Verified

$1,000+

Undisclosed

250 - 999

Serves Springfield, United States

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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1 of 1 SMS Marketing reviews are 5 stars

1 new review for SMS Marketing in past 6 months

Less than $10,000 avg. project cost

SMS Marketing PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company

5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more

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Philippines (2)

United States (1)

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Strategic Sales & Marketing

4.7 22 reviews

$1,000+

$50 - $99 / hr

50 - 249

Farmington, CT

Services provided

100% Sales Outsourcing

Strategic Sales & Marketing is a telemarketing and lead generation company specializing in outbound sales and appointment setting. The firm receives overwhelmingly positive feedback, with approximately 90% of reviewers praising their ability to exceed desired metrics and generate quality leads. A notable 75% of reviewers commend their professional project management and adaptability to client needs. Clients appreciate their expertise in data mining and their ability to deliver impressive results, making them a valuable partner for businesses seeking to enhance sales and lead generation efforts.

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Reviews mention High-quality work

Clients consistently praise Strategic Sales & Marketing for their high-quality work, noting exceptional lead conversion rates and effective collaboration. One client highlighted their 'absolutely spectacular' performance in turning leads into business, while another emphasized the team's integrity and responsiveness, stating they generated 'three of my largest clients.' Overall, feedback reflects a strong sentiment of satisfaction, with clients expressing confidence in the firm's ability to deliver outstanding results tailored to their specific needs.

Tele-Sales for Tech Consultant

5.0 Feb 21, 2020

The results that they generate are really far above the standard for the industry. I am completely satisfied with the level of work they provide.

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Lead Generation for Contract Manufacturing Company

5.0 Feb 14, 2020

In the end, they did a great job, winning us many high-quality connections. The business also won good new programs as a result of the leads.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Lead Generation for Heating & Air Conditioning Contractor

5.0 — Strategic Sales & Marketing is the lead generation partner of a heating and air conditioning contractor. After discussing the client’s goals, they’ve built a script and proceeded to execute Read more

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Valrico, Florida (1)

North Charleston, South Carolina (1)

Morristown, Tennessee (1)

Dallas, Texas (2)

New Haven, Connecticut (1)

East Peoria, Illinois (1)

Fort Wayne, Indiana (1)

Bellmore, New York (1)

New York City, New York (2)

Vestal, New York (1)

Long Island City, New York (1)

San Jose, California (1)

Scottsdale, Arizona (1)

Seattle, Washington (1)

Sudbury, Massachusetts (1)

Herndon, Virginia (1)

Sellersville, Pennsylvania (1)

Monroe, Connecticut (1)

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CvSourcers

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Chicopee, MA

Services provided

35% Sales Outsourcing

35% Talent Representation

30% Content Writing Services

Founded in 2008, CvSourcers is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Talent Representation.
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SS&C Technologies

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Windsor, CT

Services provided

60% Call Center Services

20% Accounting

20% Custom Software Development

Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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CROCKER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, MA

Services provided

60% Call Center Services

40% IT Managed Services

Small call center CROCKER, is located in Springfield, Massachusetts. The team focuses on Call Center Services and IT managed services.
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REVA Global LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

West Hartford, CT

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Pay Per Click +1 service

10% Search Engine Optimization

REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work

Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.

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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.

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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.

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1 of 1 Business Consulting reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Business Consulting PROJECT HIGHLIGHT

Customer Service for Tech Company

4.0 — TDCX offered a diverse range of customer service solutions for a tech company in the Asia-Pacific region. Read more

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Germany (1)

Singapore (7)

Spain (1)

United States (1)

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Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Springfield, United States

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a customer service and sales support company specializing in providing tailored solutions for businesses. Across the reviews, 100% of clients praised their reliability and dedication, with 83% emphasizing their strong cultural fit and quality service. Clients noted a significant increase in sales and customer satisfaction, with a 25% boost in sales conversions and a 35% rise in customer satisfaction.

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2 of 2 Sales Outsourcing reviews are 5 stars

2 new reviews for Sales Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Back Office & Sales Outsourcing for Photography Studio

5.0 — Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. Read more

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Australia (1)

United States (6)

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ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.

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Reviews mention High-quality work

Client feedback on ACC's services consistently highlights their commitment to delivering high-quality work. One client noted, "They provide good service and quality," while another stated, "They always provide a great service." Additionally, a client emphasized their trust, saying, "They provide great and quality services. I trust them." Overall, the sentiment reflects strong satisfaction with ACC's performance, with many clients expressing no suggestions for improvement.

Business Management Services for Business Firm

5.0 Nov 2, 2017

They provide good service and quality.

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Marketing Services for Medium-sized Company

4.5 Nov 2, 2017

They have great service and quality.

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Customer Service and Order Processing for Finance Company

4.5 Nov 2, 2017

The project manager and representatives assigned to my account are highly motivated, experienced professionals and I know I can count on them to create value for our company and provide high quality service to our consumers.

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4 of 10 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification for Government Organization

5.0 — Read more

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Miami, Florida (1)

Southaven, Mississippi (1)

Farmington, Connecticut (1)

Edison, New Jersey (1)

Long Branch, New Jersey (1)

Secaucus, New Jersey (1)

New York City, New York (1)

Henderson, Nevada (1)

Boardman, Oregon (1)

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Connecticut Medical Billing Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Glastonbury, CT

Services provided

100% Back Office Outsourcing

Connecticut Medical Billing Services is a Back Office Outsourcing company. The Glastonbury, Connecticut-based company was established in 2019. Their services include Back Office Outsourcing.
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Sales Desk Solutions

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Northampton, MA

Services provided

75% Call Center Services

25% Sales Outsourcing

Launched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.
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Prime Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glastonbury, CT

Services provided

100% Call Center Services

Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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Universal Connectivity

Not yet reviewed

$1,000+

Undisclosed

2 - 9

West Hartford, CT

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +4 services

15% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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Partner in Publishing

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Glastonbury, CT

Services provided

20% Sales Outsourcing

15% Content Marketing

10% Customer Service Outsourcing +10 services

10% Email Marketing

5% Event Marketing

5% Graphic Design

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Marketing

5% Web Design

Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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Global Help Desk Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rocky Hill, CT

Services provided

70% Call Center Services

30% IT Managed Services

Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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Web Focus LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, CT

Services provided

35% Call Center Services

35% Translation

30% Customer Service Outsourcing

Web Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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Telserv LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cromwell, CT

Services provided

100% Call Center Services

Telserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
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UHealthSolutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shrewsbury, MA

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

UHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
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Medical Practice Management & Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orange, MA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Corporate Law

20% Corporate Training & Coaching

Medical Practice Management & Consulting, LLC is a Business Consulting company. Based in Orange, Massachusetts, the firm specializes in Business Consulting and Back Office Outsourcing.
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VirtusaPolaris

5.0 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Westborough, MA

Services provided

20% IT Strategy Consulting

20% Web Design

10% BI & Big Data Consulting & SI +5 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% IT Managed Services

10% Search Engine Optimization

VirtusaPolaris is a telephony service provider specializing in automated inbound and outbound call management. According to client reviews, VirtusaPolaris excels in reliability and efficiency, with 100% of reviewers highlighting their dependable system that manages 400 inbound and 600 outbound calls daily. Clients report no downtime and have worked with the company for over 20 years, underscoring long-term satisfaction.

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Reviews mention Reliable

Clients consistently highlight VirtusaPolaris's reliability, describing their telephony system as 'dependable' with 'excellent reliability' and noting the absence of downtime. Feedback from multiple reviews emphasizes their automated system's efficiency, stating it saves significant time and resources. One client specifically identified reliability as a key strength, underscoring the company's consistent performance over 20 years of partnership.

Answering Service for Business Firm

5.0 Nov 2, 2017

This is a dependable telephony system and it's reliability is excellent. We haven’t encountered any downtime. It's strength is reliability.

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Automated Calling Service & Patron Support for Business Firm

5.0 Aug 12, 2017

This is a dependable telephony system and its reliability is excellent. We haven't encountered any downtime. A strength is their reliability.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Business Firm

5.0 — Read more

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Brass Valley

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grafton, MA

Services provided

100% Document Digitization & Management

Brass Valley is a small Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2000.
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BCS CallProcessing Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marlborough, MA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
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3PL World Wide

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Southington, CT

Services provided

30% Logistics & Supply Chain Consulting

20% Call Center Services

20% Fulfillment +2 services

20% Warehousing & Distribution

10% Freight forwarding

Headquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
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DSO Medplus

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Stonington, CT

Services provided

50% Back Office Outsourcing

50% Call Center Services

DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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Northland Marketing LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hartford, CT

Services provided

15% Pay Per Click

15% Sales Outsourcing

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Video Marketing

Established in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
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Todd M. LeMieux

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Springfield, MA

Services provided

40% Graphic Design

20% Marketing Strategy

10% Advertising +3 services

10% Back Office Outsourcing

10% Branding

10% Logo

Todd M. LeMieux is a graphic design company. They provide Graphic Design and Marketing Strategy and were established in 1990.
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ARC Quality Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Orange, CT

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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E Circle Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, CT

Services provided

10% Advertising

10% Broadcast Video

10% Content Marketing +7 services

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

Launched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.
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BlueHive Exhibits

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Worcester, MA

Services provided

10% AR/VR Development

10% Back Office Outsourcing

10% Branding +7 services

10% Content Marketing

10% Event Marketing

10% Graphic Design

10% Interior Design

10% Market Research

10% Marketing Strategy

10% Video Production

Launched in 2005, BlueHive Exhibits is a branding firm. The team specializes in Branding and Market Research.
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RBD Electronics

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dalton, MA

Services provided

40% IT Managed Services

20% BI & Big Data Consulting & SI

20% Document Digitization & Management +1 service

20% Waste Management

Based in Dalton, Massachusetts, RBD Electronics is an IT managed services company. They provide IT managed services and BI & big data consulting & SI.
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SalesAmp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Woonsocket, RI

Services provided

20% Content Marketing

20% Sales Outsourcing

15% Digital Strategy +3 services

15% Email Marketing

15% Marketing Strategy

15% Social Media Marketing

SalesAmp is a Content Marketing company. They are based in Woonsocket, Rhode Island and have small team. Their team provides Content Marketing and Sales Outsourcing.
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Tunstall Americas

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pawtucket, RI

Services provided

100% Customer Service Outsourcing

Tunstall Americas is a Customer Service Outsourcing company. They are based in Pawtucket, Rhode Island and have midsize team. Their team offers Customer Service Outsourcing.
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Ekaru

5.0 1 review

$1,000+

$100 - $149 / hr

10 - 49

Westford, MA

Services provided

50% IT Managed Services

30% Cybersecurity

10% Customer Service Outsourcing +1 service

10% IT Strategy Consulting

Ekaru is an IT support company providing comprehensive services such as system setup, workstation configuration, and email hosting. Clients commend Ekaru for their timely response and effective project management, with 100% positive feedback highlighting their support, communication, and client engagement. They are particularly valued for their ability to seamlessly support business infrastructure needs.

See all 1 projects
1 of 1 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Software Monitoring & Email Hosting for CPA

5.0 — Ekaru was hired by a CPA firm to manage and support their company's IT infrastructure. Tasks include monitoring and maintaining IT system and resolving technical issues. Read more

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2matic Interactive

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

West Hartford, CT

Services provided

10% AI Development

10% Business Consulting

10% E-Commerce Development +7 services

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Design

Based in West Hartford, Connecticut, 2matic Interactive is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
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Commercial Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Smithfield, RI

Services provided

100% Call Center Services

Call center service Commercial Solutions is headquartered in Smithfield, Rhode Island. Launched in 2002, the team specializes in Call Center Services.
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Inbox Insight

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

25% Email Marketing

25% Market Research

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
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Portable Insights

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warwick, RI

Services provided

50% Call Center Services

50% Market Research

Portable Insights is a phone answering service and Market Research company founded in 2009. The agency focuses on Call Center Services and Market Research.
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Peerless Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Branding

25% Content Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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Blue Glass Solutions

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Townsend, MA

Services provided

20% AI Development

20% Call Center Services

20% Content Moderation Services +2 services

20% Corporate Training & Coaching

20% Customer Service Outsourcing

Blue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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Leverage BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shelton, CT

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO) +4 services

10% Graphic Design

10% Search Engine Optimization

10% Web Design

10% Web Development

Based in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Boston Direct Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Back Office Outsourcing

25% Branding

25% Corporate Training & Coaching +1 service

25% Staffing

Boston Direct Inc, a Back Office Outsourcing company, is in Framingham, Massachusetts. Launched in 2006, the team offers Back Office Outsourcing and Branding.
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TCS of America Enterprises, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brookline, NH

Services provided

70% Back Office Outsourcing

30% IT Managed Services

TCS of America Enterprises, LLC., a Back Office Outsourcing company, is located in Brookline, New Hampshire. The team focuses on Back Office Outsourcing and IT managed services.
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Chief Seconds

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New Haven, CT

Services provided

25% Fractional CMO Services

20% Branding

20% Content Marketing +2 services

20% Sales Outsourcing

15% Marketing Strategy

Chief Seconds is a Fractional CMO Services company. They are headquartered in New Haven, Connecticut, and their services include Fractional CMO Services and Branding.
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Coastal Consultants RI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Providence, RI

Services provided

30% Business Consulting

20% Corporate Training & Coaching

20% Marketing Strategy +2 services

20% Sales Outsourcing

10% Branding

Coastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.
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Harbor Networks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

20% Compliance Consulting

20% Cybersecurity

20% IT Managed Services +3 services

20% Unified Communications Consulting & SI

10% Call Center Services

10% Corporate Training & Coaching

Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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RMA Associates

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Johnston, RI

Services provided

20% Branding

20% Business Consulting

20% Public Relations +3 services

20% Sales Outsourcing

10% E-Commerce Development

10% Ecommerce Marketing

RMA Associates is a small Johnston, Rhode Island-based branding agency. The team provides Branding and Public Relations.
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HR Knowledge

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mansfield, MA

Services provided

40% Accounting

20% Back Office Outsourcing

10% HR Consulting +3 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

HR Knowledge is an Accounting company established in 2001. The firm provides Accounting and Back Office Outsourcing.
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Carnegie

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Westford, MA

Services provided

10% Branding

10% Conversion Optimization

10% Digital Strategy +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Carnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
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Intellitech Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Framingham, MA

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Email Marketing

Midsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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Triton Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mansfield, MA

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Triton Technologies, a Sales Outsourcing and Customer Service Outsourcing company, was established in 2001. The team specializes in Sales Outsourcing and Customer Service Outsourcing.
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Covenir

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Worcester, MA

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Founded in 2016, Covenir is a Back Office Outsourcing and Customer Service Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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