Top BPO Companies in Springfield
90 Companies
List of the Top Springfield BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Springfield, United StatesServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 177 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
Reviews mention Passionate about their work
Clients express a strong sentiment regarding the team's passion for their work, highlighting their dedication and effort. One client noted, "They are hard workers and are passionate about the job," emphasizing their commitment to delivering quality results. The management's proactive approach was also praised, with specific mention of the COO's involvement in addressing performance issues. Overall, clients feel valued and appreciate the team's willingness to invest effort into their projects.-
Outbound Call Support for Real Estate Company
5.0 Jun 1, 2020Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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15 of 15 reviews are 5 starsLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Springfield, United StatesServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Flexible
Feedback regarding TECHSPEED INC's flexibility has been overwhelmingly positive. Clients noted their impressive adaptability, particularly in dynamic environments. One client highlighted their ability to scale operations swiftly and provide tailored solutions, stating, 'I truly appreciated their flexibility.' Another client emphasized their willingness to integrate seamlessly with existing systems, which was a deciding factor in their selection. Overall, the sentiment reflects a strong appreciation for TECHSPEED INC's responsiveness and willingness to accommodate client needs.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The willingness to remain flexible and helpful was impressive.
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Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for TECHSPEED INC highlights a strong overall sentiment, emphasizing their professionalism, responsiveness, and ability to deliver high-quality results. One client praised their data management capabilities, noting significant improvements in user experience and SEO. Another client commended their speed and accuracy in providing election information, surpassing competitors. Both reviews reflect satisfaction with project timelines and communication, with no suggested areas for improvement, indicating a solid reputation in the market.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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UndisclosedUndisclosed10 - 49Pawtucket, RI
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAffordable Locksmith Services is a Pawtucket, Rhode Island-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 2003.
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UndisclosedUndisclosed10 - 49Millis, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Millis, Massachusetts, Gallery Locksmith Store is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Springfield, United StatesServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
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$10,000+< $25 / hr250 - 999Serves Springfield, United StatesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention High-quality work
Clients consistently commend Big Outsource for delivering high-quality work. One client highlighted their 'unwavering dedication' and 'attention to detail,' which significantly improved productivity. Another noted their 'dependable outsourcing partner' status, emphasizing the professionalism and commitment to excellence demonstrated throughout the collaboration. The overall sentiment reflects strong satisfaction with the quality and efficiency of services provided, with no identified areas for improvement.-
Data Entry Process Services for Educational Company
5.0 Aug 5, 2023Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Bookkeeping Services for Accounting Firm
5.0 Jul 31, 2023What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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Back Office Support & Graphic Design for E-Commerce Platform
5.0 Jul 29, 2023We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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Data Entry for E-Commerce Company
5.0 Jul 26, 2023Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Back Office Outsourcing for Healthcare Company
5.0 Aug 5, 2025The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients. That level of thoughtfulness was really impressive. If you're running a service-based solo business and drowning in admin, this is the kind of help that lets you stay focused on delivery without compromising quality or efficiency.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
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$100,000+Undisclosed10,000+Serves Springfield, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$100,000+$150 - $199 / hr250 - 999Shelton, CT
Services provided
25% Search Engine Optimization15% Affiliate Marketing15% Social Media Marketing +5 services10% Call Center Services10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
Read moreSee All Locations (3)Shelton, CT
100 Beard Sawmill Rd
Shelton, CT 0648441 - 49
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UndisclosedUndisclosed50 - 249Framingham, MA
Services provided
25% Email Marketing25% Market Research25% Sales Outsourcing +1 service25% Search Engine OptimizationInbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
Read moreSee All Locations (3)Framingham, MA
1661 Worcester Road Suite 207
Framingham, MA 01701101 - 150
015084245330
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UndisclosedUndisclosed10 - 49Medfield, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Neighborhood Locksmith specializes in Business Consulting and Back Office Outsourcing. They were established in 2003.
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UndisclosedUndisclosed10 - 49Milford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Warwick, RI
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Baldwin Locksmith Store focuses on Business Consulting and Back Office Outsourcing. They were founded in 1986.
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UndisclosedUndisclosed10 - 49Warwick, RI
Services provided
50% Call Center Services50% Market ResearchPortable Insights is a phone answering service and Market Research company founded in 2009. The agency focuses on Call Center Services and Market Research.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
25% Branding25% Content Marketing25% Marketing Strategy +1 service25% Sales OutsourcingFounded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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$1,000+$150 - $199 / hr2 - 9Townsend, MA
Services provided
20% AI Development20% Call Center Services20% Content Moderation Services +2 services20% Corporate Training & Coaching20% Customer Service OutsourcingBlue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Shelton, CT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Finance & Accounting Outsourcing (FAO) +4 services10% Graphic Design10% Search Engine Optimization10% Web Design10% Web DevelopmentBased in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
25% Back Office Outsourcing25% Branding25% Corporate Training & Coaching +1 service25% StaffingBoston Direct Inc, a Back Office Outsourcing company, is in Framingham, Massachusetts. Launched in 2006, the team offers Back Office Outsourcing and Branding.
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UndisclosedUndisclosed2 - 9Brookline, NH
Services provided
70% Back Office Outsourcing30% IT Managed ServicesTCS of America Enterprises, LLC., a Back Office Outsourcing company, is located in Brookline, New Hampshire. The team focuses on Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed2 - 9New Haven, CT
Services provided
25% Fractional CMO Services20% Branding20% Content Marketing +2 services20% Sales Outsourcing15% Marketing StrategyChief Seconds is a Fractional CMO Services company. They are headquartered in New Haven, Connecticut, and their services include Fractional CMO Services and Branding.
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UndisclosedUndisclosed10 - 49Providence, RI
Services provided
30% Business Consulting20% Corporate Training & Coaching20% Marketing Strategy +2 services20% Sales Outsourcing10% BrandingCoastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Framingham, MA
Services provided
20% Compliance Consulting20% Cybersecurity20% IT Managed Services +3 services20% Unified Communications Consulting & SI10% Call Center Services10% Corporate Training & CoachingUnified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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UndisclosedUndisclosedFreelancerJohnston, RI
Services provided
20% Branding20% Business Consulting20% Public Relations +3 services20% Sales Outsourcing10% E-Commerce Development10% Ecommerce MarketingRMA Associates is a small Johnston, Rhode Island-based branding agency. The team provides Branding and Public Relations.
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$1,000+< $25 / hr50 - 249Mansfield, MA
Services provided
40% Accounting20% Back Office Outsourcing10% HR Consulting +3 services10% HR Outsourcing10% PEO/Employee Leasing10% RecruitingHR Knowledge is an Accounting company established in 2001. The firm provides Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Westford, MA
Services provided
10% Branding10% Conversion Optimization10% Digital Strategy +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentCarnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosed250 - 999Framingham, MA
Services provided
40% Call Center Services40% Sales Outsourcing20% Email MarketingMidsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Worcester, MA
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingFounded in 2016, Covenir is a Back Office Outsourcing and Customer Service Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Westford, MA
Services provided
50% Back Office Outsourcing25% Accounting25% Call Center ServicesMidsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (4)Westford, MA
Coolidge Ave
Westford, MA 01886Was this helpful?
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UndisclosedUndisclosed2 - 9Harvard, MA
Services provided
100% Call Center ServicesIt's Your Call is an answering service company. The Harvard, Massachusetts-based team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
80% Call Center Services20% Customer Service OutsourcingBased in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Worcester, MA
Services provided
100% Call Center ServicesSmall call center company Professional First Line Answering Service, is located in Worcester, Massachusetts. The team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Sturbridge, MA
Services provided
100% Back Office OutsourcingNortheast Merchant Systems, Inc. Is a Back Office Outsourcing company. They are based in Sturbridge, Massachusetts, and their services include Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
80% Call Center Services20% Business ConsultingFirst Financial Resources, Inc. Is a small call center company in Framingham, Massachusetts. The team focuses on Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9North Providence, RI
Services provided
100% Call Center ServicesAnswering service company A Golden Voice Answering Service was established in 2008. Headquartered in North Providence, Rhode Island, the team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9West Warwick, RI
Services provided
100% Call Center ServicesNew England In Touch is a small answering service company located in West Warwick, Rhode Island. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9East Providence, RI
Services provided
100% Back Office OutsourcingEstablished in 1990, New England Medical Billing is a small Back Office Outsourcing company. Their team provides Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Milford, CT
Services provided
50% Call Center Services50% IoT DevelopmentTricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
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UndisclosedUndisclosed2 - 9Stratford, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingHeadquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Southbury, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingAnswering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Oxford, MA
Services provided
30% Email Marketing30% Event Marketing20% Call Center Services +1 service20% Customer Service OutsourcingLaunched in 2014, Arkadia Media is an Email Marketing company. The agency provides Email Marketing and Event Marketing, and is small.
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UndisclosedUndisclosedFreelancerAgawam, MA
Services provided
60% Call Center Services40% Cloud Consulting & SICoztel is an answering service company. The Agawam, Massachusetts-based company was launched in 2017. Their services include Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Holden, MA
Services provided
25% Email Marketing25% Event Marketing25% Web Development +2 services13% Sales Outsourcing12% Call Center ServicesEmail Marketing company Xactlyit specializes in Email Marketing and Event Marketing. They are located in Holden, Massachusetts.
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UndisclosedUndisclosed2 - 9Adams, MA
Services provided
20% Back Office Outsourcing20% Content Marketing20% Email Marketing +2 services20% Search Engine Optimization20% Social Media MarketingThunderbolt Business Services, a social media marketing agency, was established in 2010. The firm specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Natick, MA
Services provided
40% BI & Big Data Consulting & SI20% CRM Consulting and SI20% Call Center Services +1 service20% Market ResearchPerformance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
Read moreSee All Locations (2)Natick, MA
1085 Worcester Road
Natick, MA 01760Was this helpful?
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UndisclosedUndisclosed2 - 9Easton, CT
Services provided
15% Graphic Design15% Marketing Strategy15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Pay Per ClickAxiomdigita Marketing is a small Easton, Connecticut-based Marketing Strategy company. The team provides Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Groton, CT
Services provided
15% Search Engine Optimization15% Web Design10% Content Marketing +6 services10% Content Writing Services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DevelopmentSEO agency Contractor Marketing Solutions is in Groton, Connecticut. The team provides Search Engine Optimization and Web Design.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top Springfield BPO Services
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$50,000+$50 - $99 / hr50 - 249Springfield, MA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$25,000+Undisclosed50 - 249Somers, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Springfield, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999West Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Ability to deliver
23.6/40.015/20 Reviews2.7/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Glastonbury, CT
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Northampton, MA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Bloomfield, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Hartford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Simsbury, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49West Hartford, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed50 - 249Glastonbury, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49West Hartford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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