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Top BPO Companies in Providence

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Providence, RI

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Hard working
Clients consistently highlight the hard-working nature of Unity Communications' team members. One client noted, "they're just the happiest and hardest working group of people I've ever met," while another emphasized their dedication by stating, "they work hard each day to continue showing that." Overall, the sentiment reflects a strong appreciation for their commitment and work ethic, with clients expressing satisfaction in their ability to exceed expectations and contribute positively to project outcomes.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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BPO for PPO Management Consultancy Firm

5.0 Jul 29, 2021

I’ve thought about moving to the Philippines at this point to be in an office with them, because they’re just the happiest and hardest working group of people I’ve ever met. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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Lead Generation for Telecommunications Brand

5.0 Jul 29, 2019

They would work crazy hours to meet deadlines. But even with all of that, if the sales numbers didn't move it's just a 'nice to have'. Unity contributed 30-50% of our numbers during the program through the tight partnership, creating clear expectations and a regular rhythm of activity.
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Back-Office & Call Center Services for Revenue Cycle Mgmt Co

5.0 Feb 13, 2026

Everyone is always respectful, kind, engaged, and thankful. Working with Unity Communications has been a wonderful experience. They appreciate the roles we’ve offered them, and they work hard each day to continue showing that.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Providence, RI

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Providence, RI

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Patient
Clients have expressed a highly positive sentiment regarding the patience exhibited by the company's virtual assistant, Charmi. One client highlighted her eagerness to assist and noted, 'She has been very responsive and professional... and very patient.' This feedback underscores the company's commitment to delivering attentive and supportive service, contributing to overall client satisfaction with their engagement.

Human Resources for Bookkeeping Services Company

5.0 Dec 1, 2022

Charmi has been very responsive and professional. She has been very eager to service us and very patient. The quality of her work has been very good as well.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Providence, RI

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

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Tunstall Americas

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pawtucket, RI

Services provided

100% Customer Service Outsourcing

Tunstall Americas is a Customer Service Outsourcing company. They are based in Pawtucket, Rhode Island and have midsize team. Their team offers Customer Service Outsourcing.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pawtucket, RI

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Affordable Locksmith Services is a Pawtucket, Rhode Island-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 2003.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Providence, RI

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Providence, RI

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Providence, RI

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warwick, RI

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Baldwin Locksmith Store focuses on Business Consulting and Back Office Outsourcing. They were founded in 1986.
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PacketLogix

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Warren, RI

Services provided

50% IT Managed Services

30% Cybersecurity

14% Call Center Services +3 services

2% IT Staff Augmentation

2% IT Strategy Consulting

2% Other IT Consulting and SI

PacketLogix is an IT managed services company. Headquartered in Warren, Rhode Island, the team provides IT managed services and Cybersecurity.
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Portable Insights

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warwick, RI

Services provided

50% Call Center Services

50% Market Research

Portable Insights is a phone answering service and Market Research company founded in 2009. The agency focuses on Call Center Services and Market Research.
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Commercial Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Smithfield, RI

Services provided

100% Call Center Services

Call center service Commercial Solutions is headquartered in Smithfield, Rhode Island. Launched in 2002, the team specializes in Call Center Services.
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SalesAmp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Woonsocket, RI

Services provided

20% Content Marketing

20% Sales Outsourcing

15% Digital Strategy +3 services

15% Email Marketing

15% Marketing Strategy

15% Social Media Marketing

SalesAmp is a Content Marketing company. They are based in Woonsocket, Rhode Island and have small team. Their team provides Content Marketing and Sales Outsourcing.
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By Appointment Only (BAO Inc.)

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Norwood, MA

Services provided

85% Sales Outsourcing

15% Market Research

Established in 1997, By Appointment Only (BAO Inc.) is a Sales Outsourcing company. The agency offers Sales Outsourcing and Market Research, and is midsize.
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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Canton, MA

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8 services

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

DelonApps is a versatile company specializing in business process outsourcing and call center services, with additional expertise in mobile application development. Reviews indicate a strong emphasis on affordability, precision, and proactive project management, with 100% of reviewers highlighting customer satisfaction and seamless delivery. Unique strengths noted include affordability and alignment with client values, although enhanced after-sales support was suggested by one reviewer.

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Industry Experience

DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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United States (2) Nigeria (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

DelonApps, serving Boston clients, excels in providing cost-effective 24/7 call center services and mobile app solutions. Reviewers highlight their quick communication, high-quality support, and ability to handle complex, multi-channel inquiries, demonstrating strong experience in healthcare tech solutions.
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Peak Support

4.8 9 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Cambridge, MA

Services provided

70% Customer Service Outsourcing

30% Call Center Services

Peak Support is a prominent customer service and contact center company, providing outsourced support with a strong focus on integration and customer satisfaction. Reviews highlight their impressive flexibility, collaboration, and seamless integration into clients' operations, with a reported 98% customer satisfaction rate and industry-leading response times. Approximately 80% of reviewers commend their ability to adapt quickly to business needs and their proficient project management.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Peak Support highlight a strong overall sentiment, emphasizing their exceptional customer service and efficiency. Clients from 24 Hour Home Care noted significant improvements, such as achieving an 88% one-touch resolution rate and saving over 2,153 hours in operations. Their ability to adapt quickly and collaborate effectively was praised, although one client suggested earlier alignment on reporting metrics could enhance the process. Overall, Peak Support is viewed as a valuable partner in achieving operational goals.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Peak Support for their excellent value for money, citing competitive pricing that fits within their budgets. For instance, one client noted they spend around $2,000 a month, which scales based on resource needs. Another emphasized that Peak Support's services not only met but exceeded expectations, providing a significant return on investment through effective customer service integration. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided.
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New York City, New York (2) El Segundo, California (2) Boston, Massachusetts (2) Chicago, Illinois (1) Los Angeles, California (1) Telluride, Colorado (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

Local Boston companies commend Peak Support for delivering tailored customer service solutions, from team onboarding to data-driven insights. Their reliable, communicative team enhances client operations, fostering growth and high customer satisfaction across diverse industries.
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DRolls & Associates

4.9 4 reviews

$5,000+

$100 - $149 / hr

50 - 249

Newton, MA

Services provided

50% Business Consulting

50% Sales Outsourcing

DRolls & Associates is a strategic outreach and sales support company that excels in crafting and executing international outreach campaigns, sales processes, and market entry strategies. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, efficiency, and ability to align with company values. Their work consistently delivers impactful results, such as securing high-level meetings and expanding market presence.

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Reviews mention Efficient
Clients have consistently praised DRolls & Associates for their efficiency and effective project management. One CEO noted their 'timely and very efficient' handling of the sales process, which has led to significant customer expansion through successful appointment and demo bookings. Additionally, the team's motivation and high-level strategy were highlighted as impressive attributes, contributing to a positive overall sentiment regarding their efficiency in supporting client needs.

Sales Outsourcing for Digital Mktg & Lead Gen Agency

5.0 Nov 18, 2025

DRolls & Associates’ project management is excellent. They’re timely and very efficient. We communicate via virtual meetings.
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2 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, clients have praised DRolls & Associates for their exceptional project management, reliability, and alignment with company values. One client highlighted their success in booking high-level meetings and generating a targeted pipeline of over 100 qualified leads. Another noted the team's proactive approach and tailored messaging in international outreach campaigns. Overall sentiment is highly positive, with clients expressing satisfaction and no significant areas for improvement identified.
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Industry Experience

DRolls & Associates demonstrates strong expertise in the Advertising & Marketing and Healthcare industries. Clients from advertising praise their effective lead closing strategies and project management, highlighting their proactive approach and alignment with company values. In healthcare, they excelled in market engagement, securing high-level meetings and building a targeted prospect pipeline. Overall, feedback indicates a high level of satisfaction and reliability in delivering measurable results across these sectors.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised DRolls & Associates for their excellent value for money and alignment with budgetary needs. One client noted that their pricing fit well within their budget while delivering good value, highlighting their proactive approach and investment in results. Overall sentiment reflects satisfaction with the cost-effectiveness of services, with clients feeling that the outcomes justified their investment, as evidenced by successful lead generation and appointment bookings.
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Datalyst LLC

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

Lakeville, MA

Services provided

50% IT Managed Services

15% Cybersecurity

15% IT Staff Augmentation +2 services

10% Call Center Services

10% Cloud Consulting & SI

Datalyst LLC is an IT services company specializing in technical support for network and server issues, system migrations, and IT department outsourcing. They have received consistently positive feedback, with 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients commend their ability to adapt sensibly to project changes and value their reliable service and knowledgeable team.

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Reviews mention Accommodating
Datalyst LLC has received positive feedback for being accommodating in their approach to client projects. Clients highlighted their flexibility in adjusting to schedules and making sensible changes throughout the project. One client noted, 'They worked well around our schedule,' emphasizing their willingness to adapt. Overall, the sentiment reflects a strong appreciation for Datalyst's responsiveness and support, indicating a high level of client satisfaction with their accommodating nature.

Citrix Setup & Support for Nonprofit

5.0 Oct 7, 2020

The expertise and ability to make sensible changes as the project moved forward. They worked well around our schedule.
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Industry Experience

Datalyst LLC has garnered positive feedback across the nonprofit and real estate industries. Clients highlight their expertise in IT support, especially for server management and software migrations. Nonprofit organizations appreciate their responsiveness and adaptability, while real estate firms value their comprehensive IT department services and effective project management. Overall, Datalyst LLC is well-regarded for their technical proficiency and commitment to client satisfaction, making them a strong candidate for IT projects in these sectors.
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Nonprofit Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Datalyst LLC as offering good value for their services, with one client noting an annual investment of $80,000–$100,000 and expressing satisfaction with their IT management. Feedback highlights their responsiveness and ability to handle complex migrations effectively, though some clients suggest improved communication during transitions. Overall, the sentiment reflects confidence in Datalyst's expertise and a belief that their pricing aligns with the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Boston-based clients praise Datalyst LLC for their responsive IT support, system migrations, and ongoing network management, especially in real estate and corporate environments. They highlight the team's expertise in complex projects like cloud transitions and Citrix setups, emphasizing reliable, proactive service and effective communication.
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Invoice Cloud, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Braintree, MA

Services provided

50% Back Office Outsourcing

50% Call Center Services

Invoice Cloud, Inc. Is a Back Office Outsourcing and answering service company launched in 2009. The firm focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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UHealthSolutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shrewsbury, MA

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

UHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
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BCS CallProcessing Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marlborough, MA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
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Gallery Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Millis, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Millis, Massachusetts, Gallery Locksmith Store is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Coastal Consultants RI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Providence, RI

Services provided

30% Business Consulting

20% Corporate Training & Coaching

20% Marketing Strategy +2 services

20% Sales Outsourcing

10% Branding

Coastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.
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Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medfield, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Neighborhood Locksmith specializes in Business Consulting and Back Office Outsourcing. They were established in 2003.
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Brass Valley

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grafton, MA

Services provided

100% Document Digitization & Management

Brass Valley is a small Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2000.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brockton, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Super Locksmith Services is located in Brockton, Massachusetts. They focus on Business Consulting and Back Office Outsourcing and were established in 1980.
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StratusPointIT

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Boston, MA

Services provided

55% IT Managed Services

25% Cloud Consulting & SI

10% Back Office Outsourcing +1 service

10% IT Strategy Consulting

ComputerSupport is a comprehensive IT service provider offering services ranging from network engineering and help desk support to security management and cloud solutions. Feedback from reviews is overwhelmingly positive, highlighting their proactive approach and expertise, with no mentions of security breaches. A slight concern was noted regarding the fit of help desk personnel, but these issues were promptly addressed.

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Industry Experience

ComputerSupport has demonstrated notable expertise in the healthcare industry, particularly in providing comprehensive IT services to medical billing firms. Clients appreciate their proactive approach to network security and reliability, emphasizing their ability to maintain minimal downtime and effective issue management. Overall sentiment in the healthcare sector is positive, highlighting strengths in technical proficiency and customer support. Potential clients in healthcare can expect a dedicated partner capable of enhancing operational efficiency and security.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a high level of satisfaction with StratusPointIT's cost-effectiveness and overall value for money. One client noted that their proactive approach has significantly minimized network downtime, leading to a strong return on investment. They appreciate the comprehensive support provided, viewing StratusPointIT as an integral part of their operations. However, there has been some feedback regarding the initial fit of help desk personnel, which was addressed promptly, reflecting the company's commitment to continuous improvement.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Boston clients appreciate StratusPointIT’s extensive IT management, from procurement to security, with a focus on healthcare needs. Their proactive, skilled team minimizes downtime and enhances security, making them a dependable partner for complex, 24/7 operational environments.
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Cogito Corp

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% AI Development

25% BI & Big Data Consulting & SI

24% Call Center Services +2 services

13% Back Office Outsourcing

13% Customer Service Outsourcing

Cogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.

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Industry Experience

Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.
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Software

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Average Project Cost Breakdown

What Clients Have Said
Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
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Payfactors

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Quincy, MA

Services provided

50% Back Office Outsourcing

50% Market Research

Launched in 2013, Payfactors is a midsize Quincy, Massachusetts-based Back Office Outsourcing and Market Research company. Their services include Back Office Outsourcing and Market Research.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Watertown, MA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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HMI Performance Incentives

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwood, MA

Services provided

50% Marketing Strategy

25% Back Office Outsourcing

25% Customer Service Outsourcing

HMI Performance Incentives is a Marketing Strategy company founded in 1980. The agency offers Marketing Strategy and Back Office Outsourcing, and is midsize.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dedham, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services is a Business Consulting company headquartered in Dedham, Massachusetts. Founded in 1977, the team focuses on Business Consulting and Back Office Outsourcing.
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SS&C Technologies

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Boston, MA

Services provided

60% Call Center Services

20% Accounting

20% Custom Software Development

Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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HW Staffing Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Taunton, MA

Services provided

40% HR Consulting

30% Call Center Services

20% Accounting +1 service

10% Other

HW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services, a Business Consulting company, is headquartered in Abington, Massachusetts. Their services include Business Consulting and Back Office Outsourcing.
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ECHO Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

ECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
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DSO Medplus

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Stonington, CT

Services provided

50% Back Office Outsourcing

50% Call Center Services

DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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Vcall Global

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Needham, MA

Services provided

50% Back Office Outsourcing

50% Call Center Services

Established in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hanover, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Hanover, Massachusetts-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were founded in 1989.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newton, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Locksmith Services, a Business Consulting company, was founded in 1977. The team offers Business Consulting and Back Office Outsourcing and is in Newton, Massachusetts.
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XCM Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Quincy, MA

Services provided

100% Back Office Outsourcing

Located in Quincy, Massachusetts, XCM Solutions, LLC is a Back Office Outsourcing company. They specialize in Back Office Outsourcing.
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Information Mapping

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Quincy, MA

Services provided

50% Back Office Outsourcing

25% Content Marketing

25% Corporate Training & Coaching

Information Mapping is a Quincy, Massachusetts-based Back Office Outsourcing company. They offer Back Office Outsourcing and Content Marketing.
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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Marlborough, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Amber Locksmith Store is a Business Consulting company. The firm is headquartered in Marlborough, Massachusetts. Their team offers Business Consulting and Back Office Outsourcing.
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ScribeEMR, Inc.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Woburn, MA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Transcription

ScribeEMR, Inc. Is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2016.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brookline, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1992, Locksmith & Key Store is a small Brookline, Massachusetts-based Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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HR Knowledge

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mansfield, MA

Services provided

40% Accounting

20% Back Office Outsourcing

10% HR Consulting +3 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

HR Knowledge is an Accounting company established in 2001. The firm provides Accounting and Back Office Outsourcing.
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Integral Computer Consultants

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Boston, MA

Services provided

50% IT Managed Services

10% Call Center Services

10% Cloud Consulting & SI +3 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

Integral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.

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Industry Experience

Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.
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Brightleaf solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brookline, MA

Services provided

50% Document Digitization & Management

30% BI & Big Data Consulting & SI

10% Business Consulting +1 service

10% Low/No Code Development

Brightleaf solutions is a Document Digitization & Management company. The Brookline, Massachusetts-based team provides Document Digitization & Management and BI & big data consulting & SI.
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demandDrive

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Waltham, MA

Services provided

20% Marketing Strategy

20% Other Digital Marketing

20% Sales Outsourcing +4 services

15% Direct Marketing

15% Email Marketing

5% Business Consulting

5% Market Research

DemandDrive is a midsize Marketing Strategy company located in Waltham, Massachusetts. Their services include Marketing Strategy and Other Digital Marketing.
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Text, Inc.

Not yet reviewed

$250,000+

$300+ / hr

250 - 999

Boston, MA

Services provided

25% Customer Service Outsourcing

25% Ecommerce Marketing

25% IT Strategy Consulting +2 services

15% AI Development

10% AI Consulting

Headquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store is a Business Consulting company launched in 1996. The company focuses on Business Consulting and Back Office Outsourcing.
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Aberdeen

0.5 1 review

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

25% Back Office Outsourcing

25% Content Marketing

25% Market Research +2 services

13% Sales Outsourcing

12% Call Center Services

Aberdeen is a lead generation company known for its name recognition in the industry. However, client feedback indicates significant dissatisfaction, as 100% of the reviews highlighted issues with lead quality and lack of collaboration, resulting in no successful conversions. Clients suggest improvements in quality assurance and flexibility with billing when performance metrics are unmet.

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Industry Experience

Aberdeen has experience primarily in the Software industry, with feedback highlighting challenges in lead generation efforts. Clients noted a lack of quality assurance on leads and unsatisfactory conversion rates, resulting in negative sentiment. While the company has name recognition, it has been criticized for not meeting key performance indicators (KPIs) and for inflexible billing practices. Potential clients in the Software sector may want to approach with caution, as other providers may offer more collaborative support.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed dissatisfaction with Aberdeen's overall cost and value for money. One reviewer noted that after investing in a lead generation pilot program, they received 48 leads with zero conversions or successful outcomes, leading to the suspension of the project. Despite reaching out for a pricing concession due to unmet KPIs, the request was denied, highlighting a lack of flexibility in billing practices. Overall, the sentiment indicates that clients feel the services do not justify the costs.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brookline, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Golden Locksmith Services is a small Business Consulting company located in Brookline, Massachusetts. The team provides Business Consulting and Back Office Outsourcing.
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Gryphon.ai

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

40% Sales Outsourcing

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2 services

10% AI Consulting

10% AI Development

Gryphon.ai is a Sales Outsourcing company. They specialize in Sales Outsourcing and Corporate Training & Coaching and were launched in 1999.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Locksmith Services is a Boston, Massachusetts-based Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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Peerless Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Branding

25% Content Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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