Top BPO Companies in Providence
207 Companies
List of the Top Providence BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Providence, RIServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Dedicated
Client feedback highlights Solvo Global's exceptional dedication, particularly in their ability to scale operations effectively and maintain high execution standards. One client noted, 'Their quality, flexibility, and dedication is key,' emphasizing their integral role in the client's growth. With over 160 team members provided, the client has experienced significant cost savings and operational success, stating, 'They’re really part of our company.' Overall, the sentiment reflects strong satisfaction with Solvo's commitment and performance.-
Staff Augmentation for Metals Manufacturer
5.0 Jul 23, 2020Overall, their quality, flexibility, and dedication is key. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Providence, RIServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Providence, RIServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 185 projectsRemote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.
17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Providence, RIServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop
5.0 Aug 22, 2025We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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UndisclosedUndisclosed250 - 999Pawtucket, RI
Services provided
100% Customer Service OutsourcingTunstall Americas is a Customer Service Outsourcing company. They are based in Pawtucket, Rhode Island and have midsize team. Their team offers Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pawtucket, RI
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAffordable Locksmith Services is a Pawtucket, Rhode Island-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 2003.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Providence, RIServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves Providence, RIServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company
5.0 Jun 16, 2021From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Warwick, RI
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Baldwin Locksmith Store focuses on Business Consulting and Back Office Outsourcing. They were founded in 1986.
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UndisclosedUndisclosed10 - 49Smithfield, RI
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingFather Son Locksmith Shop is a Business Consulting company located in Smithfield, Rhode Island. The team specializes in Business Consulting and Back Office Outsourcing.
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$1,000+$150 - $199 / hr10 - 49Warren, RI
Services provided
50% IT Managed Services30% Cybersecurity14% Call Center Services +3 services2% IT Staff Augmentation2% IT Strategy Consulting2% Other IT Consulting and SIPacketLogix is an IT managed services company. Headquartered in Warren, Rhode Island, the team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Warwick, RI
Services provided
50% Call Center Services50% Market ResearchPortable Insights is a phone answering service and Market Research company founded in 2009. The agency focuses on Call Center Services and Market Research.
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UndisclosedUndisclosed10 - 49Smithfield, RI
Services provided
100% Call Center ServicesCall center service Commercial Solutions is headquartered in Smithfield, Rhode Island. Launched in 2002, the team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49Woonsocket, RI
Services provided
20% Content Marketing20% Sales Outsourcing15% Digital Strategy +3 services15% Email Marketing15% Marketing Strategy15% Social Media MarketingSalesAmp is a Content Marketing company. They are based in Woonsocket, Rhode Island and have small team. Their team provides Content Marketing and Sales Outsourcing.
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$5,000+Undisclosed250 - 999Norwood, MA
Services provided
85% Sales Outsourcing15% Market ResearchEstablished in 1997, By Appointment Only (BAO Inc.) is a Sales Outsourcing company. The agency offers Sales Outsourcing and Market Research, and is midsize.
Read moreSee All Locations (4)Norwood, MA
1 Edgewater Drive Suite 106
Norwood, MA 0206250 - 75
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$1,000+< $25 / hr250 - 999Canton, MA
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +8 services15% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingSee all 3 projectsDelonApps is a versatile company specializing in business process outsourcing and call center services, with additional expertise in mobile application development. Reviews indicate a strong emphasis on affordability, precision, and proactive project management, with 100% of reviewers highlighting customer satisfaction and seamless delivery. Unique strengths noted include affordability and alignment with client values, although enhanced after-sales support was suggested by one reviewer.
Reviews mention High-quality work
Clients have consistently praised DelonApps for delivering high-quality work. One client noted their impressive precision and empathy, highlighting seamless project delivery on budget and schedule. Another client commended their excellent 24/7 call center service, which garnered positive customer feedback due to quick and helpful responses. Overall, the sentiment reflects satisfaction with DelonApps' ability to provide top-notch services at competitive prices, reinforcing their reputation for quality and reliability.-
Process Automation & Optimization for Engineering Company
5.0 Jun 4, 2024The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
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Industry Experience
DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology HealthcareWas this helpful?
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See All Locations (3)Canton, MA
45 Dan Road
Canton, MA 0202110 - 15
+15084550015
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
70% Customer Service Outsourcing30% Call Center ServicesSee all 10 projectsPeak Support is a customer service and support outsourcing company highly praised for its seamless integration with client teams, flexibility, and high-quality service. They have consistently maintained a high customer satisfaction (CSAT) score, with many reviews noting a score above 4.8. Approximately 80% of reviewers commend their adaptability and proactive approach, highlighting their strong project management and communication. Overall, Peak Support is recognized for its effective customer support solutions and efficient team management.
Reviews mention Efficient
Clients consistently highlight Peak Support's efficiency, noting their ability to exceed service level agreements and maintain rapid response times. For instance, one client reported a less than 24-hour response time and 100% SLA compliance, while another emphasized their team's proactive approach and seamless integration into operations. Feedback also reflects their capacity to identify inefficiencies and implement effective solutions, such as automating warranty tracking. Overall, the sentiment around efficiency is overwhelmingly positive, with clients appreciating their quick adaptability and strong work ethic.-
Customer Support for Fashion Wholesaler & Manufacturer
5.0 Jul 30, 2020They are very responsive, and work quickly. They often finish ahead of deadlines. They’re good at identifying inefficiencies and creating efficient solutions.
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Data Management & Dev for Event Subscription Service
4.5 May 21, 2020The workforce is sharp, efficient, and pleasant to work with. Pair that with their flexibility and personalized client services, and you have a winning solution to outsourced staffing.
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Customer Service Augmentation for Menswear Company
4.5 Jul 30, 2020Our customer satisfaction’s extremely high. It’s within the 98% range. Their response time’s fast. For speed and efficiency, we're probably in the top 10% on industry metrics. They also work to consistently improve.
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Industry Experience
Peak Support demonstrates extensive expertise in eCommerce, Home Services, Retail, and other sectors, delivering high customer satisfaction through efficient scaling of operations. In eCommerce, they excel in managing fluctuating ticket volumes and maintaining high CSAT scores. In Home Services, they enhance call resolution rates, saving significant operational hours. Their strengths lie in seamless integration, proactive communication, and adaptability, making them a suitable partner across diverse industries seeking reliable customer support solutions.
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Consumer Products Retail Business services Healthcare Home Services eCommerce Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Peak Support as offering good value for their cost, often citing their high ratings and strong alignment with company values as key factors in their selection. Specific feedback highlights effective project management, timely delivery, and proactive communication. For instance, one client noted significant time savings and efficiency improvements, while another emphasized the seamless integration of Peak Support as an extension of their team. Overall, the sentiment is positive, with clients feeling they receive high-quality service relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+$100 - $149 / hr50 - 249Newton, MA
Services provided
50% Business Consulting50% Sales OutsourcingSee all 4 projectsDRolls & Associates is a strategic outreach and sales support company that excels in crafting and executing international outreach campaigns, sales processes, and market entry strategies. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, efficiency, and ability to align with company values. Their work consistently delivers impactful results, such as securing high-level meetings and expanding market presence.
2 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, DRolls & Associates has garnered positive feedback for their effectiveness and professionalism. Clients from Titan Branding praised their reliability and proactive approach in executing international outreach campaigns, while SunHouse Marketing highlighted their strong project management and impactful lead closing support. GistMD commended their ability to build a robust prospect pipeline and coordinate high-level meetings. Overall, clients appreciate their alignment with company values and commitment to achieving measurable results.Was this helpful?
Industry Experience
DRolls & Associates demonstrates strong expertise in the Advertising & Marketing and Healthcare industries. Clients from advertising praise their effective lead closing strategies and project management, highlighting their proactive approach and alignment with company values. In healthcare, they excelled in market engagement, securing high-level meetings and building a targeted prospect pipeline. Overall, feedback indicates a high level of satisfaction and reliability in delivering measurable results across these sectors.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised DRolls & Associates for their excellent value for money and alignment with budgetary needs. One client noted that their pricing fit well within their budget while delivering good value, highlighting their proactive approach and investment in results. Overall sentiment reflects satisfaction with the cost-effectiveness of services, with clients feeling that the outcomes justified their investment, as evidenced by successful lead generation and appointment bookings.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Lakeville, MA
Services provided
50% IT Managed Services15% Cybersecurity15% IT Staff Augmentation +2 services10% Call Center Services10% Cloud Consulting & SISee all 2 projectsDatalyst LLC is an IT services company specializing in technical support for network and server issues, system migrations, and IT department outsourcing. They have received consistently positive feedback, with 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients commend their ability to adapt sensibly to project changes and value their reliable service and knowledgeable team.
Reviews mention Unique expertise
Datalyst LLC has received positive feedback regarding their unique expertise in technical support, particularly for Citrix installations. Clients noted their impressive ability to adapt and implement sensible changes throughout the project, ensuring effective collaboration. One client specifically highlighted their trust in Datalyst as a reliable resource for complex tasks. Overall, the sentiment reflects a strong appreciation for Datalyst's technical proficiency and responsiveness in meeting client needs.-
Citrix Setup & Support for Nonprofit
5.0 Oct 7, 2020The expertise and ability to make sensible changes as the project moved forward. They worked well around our schedule.
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Industry Experience
Datalyst LLC has garnered positive feedback across the nonprofit and real estate industries. Clients highlight their expertise in IT support, especially for server management and software migrations. Nonprofit organizations appreciate their responsiveness and adaptability, while real estate firms value their comprehensive IT department services and effective project management. Overall, Datalyst LLC is well-regarded for their technical proficiency and commitment to client satisfaction, making them a strong candidate for IT projects in these sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalyst LLC as offering good value for their services, with one client noting an annual investment of $80,000–$100,000 and expressing satisfaction with their IT management. Feedback highlights their responsiveness and ability to handle complex migrations effectively, though some clients suggest improved communication during transitions. Overall, the sentiment reflects confidence in Datalyst's expertise and a belief that their pricing aligns with the quality of service provided.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Boston clients appreciate Datalyst LLC's long-term, dependable IT services, from system migrations to network support. Their team’s expertise in managing complex infrastructure projects and maintaining smooth operations has been consistently praised, with a focus on proactive communication and tailored solutions.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Braintree, MA
Services provided
50% Back Office Outsourcing50% Call Center ServicesInvoice Cloud, Inc. Is a Back Office Outsourcing and answering service company launched in 2009. The firm focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Shrewsbury, MA
Services provided
50% Back Office Outsourcing30% Call Center Services20% Customer Service OutsourcingUHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Marlborough, MA
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingBCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Millis, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Millis, Massachusetts, Gallery Locksmith Store is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Providence, RI
Services provided
30% Business Consulting20% Corporate Training & Coaching20% Marketing Strategy +2 services20% Sales Outsourcing10% BrandingCoastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Medfield, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Neighborhood Locksmith specializes in Business Consulting and Back Office Outsourcing. They were established in 2003.
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UndisclosedUndisclosed10 - 49Grafton, MA
Services provided
100% Document Digitization & ManagementBrass Valley is a small Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2000.
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UndisclosedUndisclosed10 - 49Brockton, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Super Locksmith Services is located in Brockton, Massachusetts. They focus on Business Consulting and Back Office Outsourcing and were established in 1980.
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$5,000+$100 - $149 / hr10 - 49Boston, MA
Services provided
55% IT Managed Services25% Cloud Consulting & SI10% Back Office Outsourcing +1 service10% IT Strategy ConsultingSee all 1 projectsComputerSupport is a comprehensive IT service provider offering services ranging from network engineering and help desk support to security management and cloud solutions. Feedback from reviews is overwhelmingly positive, highlighting their proactive approach and expertise, with no mentions of security breaches. A slight concern was noted regarding the fit of help desk personnel, but these issues were promptly addressed.
Industry Experience
ComputerSupport has demonstrated notable expertise in the healthcare industry, particularly in providing comprehensive IT services to medical billing firms. Clients appreciate their proactive approach to network security and reliability, emphasizing their ability to maintain minimal downtime and effective issue management. Overall sentiment in the healthcare sector is positive, highlighting strengths in technical proficiency and customer support. Potential clients in healthcare can expect a dedicated partner capable of enhancing operational efficiency and security.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a high level of satisfaction with StratusPointIT's cost-effectiveness and overall value for money. One client noted that their proactive approach has significantly minimized network downtime, leading to a strong return on investment. They appreciate the comprehensive support provided, viewing StratusPointIT as an integral part of their operations. However, there has been some feedback regarding the initial fit of help desk personnel, which was addressed promptly, reflecting the company's commitment to continuous improvement.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Boston clients appreciate StratusPointIT’s extensive IT management, from procurement to security, with a focus on healthcare needs. Their responsive, skilled team minimizes downtime and adapts to complex workflows, making them a trusted, long-standing partner for critical IT infrastructure.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
25% AI Development25% BI & Big Data Consulting & SI24% Call Center Services +2 services13% Back Office Outsourcing13% Customer Service OutsourcingSee all 1 projectsCogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.
Industry Experience
Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.Was this helpful?
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UndisclosedUndisclosed250 - 999Quincy, MA
Services provided
50% Back Office Outsourcing50% Market ResearchLaunched in 2013, Payfactors is a midsize Quincy, Massachusetts-based Back Office Outsourcing and Market Research company. Their services include Back Office Outsourcing and Market Research.
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$1,000+< $25 / hr1,000 - 9,999Watertown, MA
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Norwood, MA
Services provided
50% Marketing Strategy25% Back Office Outsourcing25% Customer Service OutsourcingHMI Performance Incentives is a Marketing Strategy company founded in 1980. The agency offers Marketing Strategy and Back Office Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed10 - 49Dedham, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Services is a Business Consulting company headquartered in Dedham, Massachusetts. Founded in 1977, the team focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Stoughton, MA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Golden Locksmith Services offers Business Consulting and Back Office Outsourcing. They were established in 1981.
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$1,000+< $25 / hr1,000 - 9,999Boston, MA
Services provided
60% Call Center Services20% Accounting20% Custom Software DevelopmentHeadquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
Read moreSee All Locations (2)Boston, MA
50 Milk Street, 7th & 9th Floor
Boston, MA 02110151 - 200
+1.617.648.0902
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$1,000+< $25 / hr50 - 249Taunton, MA
Services provided
40% HR Consulting30% Call Center Services20% Accounting +1 service10% OtherHW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Abington, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Services, a Business Consulting company, is headquartered in Abington, Massachusetts. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
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$5,000+< $25 / hr10 - 49Stonington, CT
Services provided
50% Back Office Outsourcing50% Call Center ServicesDSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Needham, MA
Services provided
50% Back Office Outsourcing50% Call Center ServicesEstablished in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Hanover, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstate Locksmith Store is a Hanover, Massachusetts-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were founded in 1989.
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UndisclosedUndisclosed10 - 49Newton, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Locksmith Services, a Business Consulting company, was founded in 1977. The team offers Business Consulting and Back Office Outsourcing and is in Newton, Massachusetts.
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UndisclosedUndisclosed50 - 249Quincy, MA
Services provided
100% Back Office OutsourcingLocated in Quincy, Massachusetts, XCM Solutions, LLC is a Back Office Outsourcing company. They specialize in Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Quincy, MA
Services provided
50% Back Office Outsourcing25% Content Marketing25% Corporate Training & CoachingInformation Mapping is a Quincy, Massachusetts-based Back Office Outsourcing company. They offer Back Office Outsourcing and Content Marketing.
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UndisclosedUndisclosed10 - 49Marlborough, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAmber Locksmith Store is a Business Consulting company. The firm is headquartered in Marlborough, Massachusetts. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Woburn, MA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% TranscriptionScribeEMR, Inc. Is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2016.
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UndisclosedUndisclosed10 - 49Brookline, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 1992, Locksmith & Key Store is a small Brookline, Massachusetts-based Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Mansfield, MA
Services provided
40% Accounting20% Back Office Outsourcing10% HR Consulting +3 services10% HR Outsourcing10% PEO/Employee Leasing10% RecruitingHR Knowledge is an Accounting company established in 2001. The firm provides Accounting and Back Office Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999Woburn, MA
Services provided
50% Back Office Outsourcing20% Call Center Services15% Customer Service Outsourcing +1 service15% TranscriptionCodeEMR is a Back Office Outsourcing company. Based in Woburn, Massachusetts, the company was established in 2016. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Boston, MA
Services provided
50% IT Managed Services10% Call Center Services10% Cloud Consulting & SI +3 services10% Cybersecurity10% IT Staff Augmentation10% IT Strategy ConsultingSee all 2 projectsIntegral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.
Industry Experience
Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.Was this helpful?
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UndisclosedUndisclosed50 - 249Brookline, MA
Services provided
50% Document Digitization & Management30% BI & Big Data Consulting & SI10% Business Consulting +1 service10% Low/No Code DevelopmentBrightleaf solutions is a Document Digitization & Management company. The Brookline, Massachusetts-based team provides Document Digitization & Management and BI & big data consulting & SI.
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$250,000+$300+ / hr250 - 999Boston, MA
Services provided
25% Customer Service Outsourcing25% Ecommerce Marketing25% IT Strategy Consulting +2 services15% AI Development10% AI ConsultingHeadquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
Read moreSee All Locations (2)Boston, MA
101 Arch Street
Boston, MA 021102 - 5
+1 857-347-4433
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$5,000+Undisclosed50 - 249Waltham, MA
Services provided
20% Marketing Strategy20% Other Digital Marketing20% Sales Outsourcing +4 services15% Direct Marketing15% Email Marketing5% Business Consulting5% Market ResearchDemandDrive is a midsize Marketing Strategy company located in Waltham, Massachusetts. Their services include Marketing Strategy and Other Digital Marketing.
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company launched in 1996. The company focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Waltham, MA
Services provided
25% Back Office Outsourcing25% Content Marketing25% Market Research +2 services13% Sales Outsourcing12% Call Center ServicesSee all 1 projectsAberdeen is a lead generation company known for its name recognition in the industry. However, client feedback indicates significant dissatisfaction, as 100% of the reviews highlighted issues with lead quality and lack of collaboration, resulting in no successful conversions. Clients suggest improvements in quality assurance and flexibility with billing when performance metrics are unmet.
Industry Experience
Aberdeen has experience primarily in the Software industry, with feedback highlighting challenges in lead generation efforts. Clients noted a lack of quality assurance on leads and unsatisfactory conversion rates, resulting in negative sentiment. While the company has name recognition, it has been criticized for not meeting key performance indicators (KPIs) and for inflexible billing practices. Potential clients in the Software sector may want to approach with caution, as other providers may offer more collaborative support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with Aberdeen's overall cost and value for money. One reviewer noted that after investing in a lead generation pilot program, they received 48 leads with zero conversions or successful outcomes, leading to the suspension of the project. Despite reaching out for a pricing concession due to unmet KPIs, the request was denied, highlighting a lack of flexibility in billing practices. Overall, the sentiment indicates that clients feel the services do not justify the costs.Was this helpful?
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
30% Back Office Outsourcing30% Business Consulting30% Sales Outsourcing +1 service10% Commercial Brokerage ServicesIn Boston, Massachusetts, Lock Safe Services is a Back Office Outsourcing company. They offer Back Office Outsourcing and Business Consulting and were launched in 1985.
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List of the Top Providence BPO Services
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UndisclosedUndisclosed250 - 999Pawtucket, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Pawtucket, RI
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Warwick, RI
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Smithfield, RI
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$150 - $199 / hr10 - 49Warren, RI
Ability to deliver
9.1/40.00/20 Reviews3.8/10 Clients & Experience5.3/10 Market PresenceService focus
14% Back Office Outsourcing86% Other -
UndisclosedUndisclosed10 - 49Warwick, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Smithfield, RI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Woonsocket, RI
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+Undisclosed250 - 999Norwood, MA
Ability to deliver
10.4/40.00/20 Reviews4.7/10 Clients & Experience5.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Canton, MA
Ability to deliver
26.1/40.016.4/20 Reviews4.4/10 Clients & Experience5.3/10 Market PresenceService focus
32% Back Office Outsourcing68% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr50 - 249Newton, MA
Ability to deliver
24.4/40.016.2/20 Reviews2.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$100 - $149 / hr10 - 49Lakeville, MA
Ability to deliver
21.4/40.016.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Braintree, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Shrewsbury, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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