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Top BPO Companies in Providence

Ratings Updated: April 25, 2026

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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Providence, RI

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Experienced
Clients have expressed a positive sentiment regarding Unity Communications' experience and flexibility. One client noted their capability in managing a complex customer support workflow for an e-commerce site, emphasizing their prior experience in addressing kickoff issues. The seamless communication between points of contact was also highlighted. However, there were minor concerns regarding scheduling, indicating some room for improvement. Overall, Unity Communications is regarded as a competent partner for complex projects.

E-Commerce Back Office Support for Aerospace Company

5.0 Jul 10, 2020

Flexibility, and ability to deal with change. This is an organization with a lot of experience — they had seen the kick-off issues before, and knew how to address them.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective support in revenue cycle management. One client noted the team's organizational skills and prompt communication, stating, "They’re very communicative and helpful... always on time and follow up when needed." Another mentioned a remarkable 99.59% attendance rate achieved through proactive management. Overall, feedback reflects a strong partnership characterized by professionalism and dedication, making Unity Communications a reliable choice for ongoing projects.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Providence, RI

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Providence, RI

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Puts the customer first
The overall sentiment regarding Remote CoWorker's commitment to customer satisfaction is highly positive. A notable instance is the CEO of Phoenix AZ Ad Agency, who praised the proactive involvement of the COO and project manager in training and support, which exceeded expectations. The responsiveness and flexibility of the assigned team members, Sean and Juana, further reinforced the company's dedication to accommodating client needs. Such feedback underscores Remote CoWorker's customer-centric approach.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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Staff Augmentation for Design Agency

5.0 Jun 17, 2021

I found that this company actually cares about my business and is not just looking to bill me.
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Industry Experience

Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.
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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Providence, RI

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Transparent
The feedback indicates a strong sentiment of transparency from TechSpeed Inc. Clients appreciated their immediate communication regarding both positive and negative aspects of the project. One client specifically noted, "Their extremely transparent whether it be good or bad, they were able to communicate immediately," highlighting their effective handling of changes during the process. Overall, the sentiment reflects confidence in the company's open communication and commitment to client needs.

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Gryphon.ai

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

40% Sales Outsourcing

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2 services

10% AI Consulting

10% AI Development

Gryphon.ai is a Sales Outsourcing company. They specialize in Sales Outsourcing and Corporate Training & Coaching and were launched in 1999.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Locksmith Services is a Boston, Massachusetts-based Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Providence, RI

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Customized support
Clients have expressed strong satisfaction with HelpSquad's customized support, noting their willingness to adapt services based on changing needs. One client highlighted that the solution 'just worked' and praised the personalized service and technical proficiency at a competitive price. Overall, the sentiment reflects a high level of approval, with no reported areas for improvement, indicating HelpSquad's effective responsiveness and tailored approach to client requirements.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Providence, RI

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Transparent
Clients have praised Big Outsource for their transparency and proactive communication throughout the project. One client highlighted their 'outstanding project management' and noted that responses to needs were 'quick,' emphasizing appreciation for their transparency. Overall, the sentiment reflects a strong alignment with the company's values, leading to improved customer satisfaction and efficient service delivery.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Providence, RI

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Peerless Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Branding

25% Content Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Beverly, MA

Services provided

55% Customer Service Outsourcing

30% Sales Outsourcing

15% Call Center Services

OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.

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Reviews mention Flexible
Clients have consistently praised OnBrand24 for their flexibility in service offerings, noting their ability to adapt to specific needs and provide tailored solutions. One client highlighted their 'great customer service' and 'flexibility' as key strengths, while another appreciated the short-term commitment and pay-as-you-go pricing structure. Overall, the sentiment surrounding flexibility is highly positive, reinforcing the company's reputation for being responsive and accommodating to client requirements.

Debt Collection Services for Real Estate Company

5.0 Nov 2, 2017

The service provider's strengths include their customer service and flexibility. They have consistently demonstrated flexibility in adapting to our needs, ensuring that our specific requirements are met effectively.
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Industry Experience

OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
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Real estate Consumer Products Other Industry Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
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Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)

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iBasis

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lexington, MA

Services provided

50% IoT Development

25% Call Center Services

25% Customer Service Outsourcing

Launched in 1996, iBasis is a midsize IoT development company. Their services include IoT development and Call Center Services.
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State Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cambridge, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

State Locksmith Services is a Business Consulting company established in 2002. Based in Cambridge, Massachusetts, the team focuses on Business Consulting and Back Office Outsourcing.
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Memento Marketing LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Bridgewater, MA

Services provided

25% Business Consulting

25% Digital Strategy

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Small Digital Strategy company Memento Marketing LLC, is in Bridgewater, Massachusetts. The team provides Digital Strategy and Search Engine Optimization.
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Cyber World Staff

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Graphic Design +2 services

20% Search Engine Optimization

20% Social Media Marketing

Cyber World Staff is a social media marketing firm located in Boston, Massachusetts. The team offers Social Media Marketing and Search Engine Optimization.
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Security Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cambridge, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Security Locksmith Services is a Business Consulting company founded in 2002. The small team focuses on Business Consulting and Back Office Outsourcing.
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Alyce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

50% Marketing Strategy

25% Back Office Outsourcing

25% Customer Service Outsourcing

Alyce is a Boston, Massachusetts-based Marketing Strategy company. Their services include Marketing Strategy and Back Office Outsourcing.
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IMP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

100% Back Office Outsourcing

IMP is a Back Office Outsourcing company. Based in Boston, Massachusetts, the team specializes in Back Office Outsourcing.
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Greater Boston Legal Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

100% Back Office Outsourcing

Greater Boston Legal Services is a Back Office Outsourcing company founded in 1900. Located in Boston, Massachusetts, the team offers Back Office Outsourcing.
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APC Integrated

Not yet reviewed

$250,000+

$150 - $199 / hr

10 - 49

Quincy, MA

Services provided

25% Cloud Consulting & SI

25% Search Engine Optimization

25% Web Design +2 services

13% Customer Service Outsourcing

12% Call Center Services

Established in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Locksmith Services is a Business Consulting company established in 1992. The company provides Business Consulting and Back Office Outsourcing.
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Master Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1993, Master Locksmith Store is a small Business Consulting company. Their team offers Business Consulting and Back Office Outsourcing.
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Pinnacle RCM LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Boston, MA

Services provided

50% Back Office Outsourcing

50% Transcription

Pinnacle RCM LLC is a Back Office Outsourcing and Transcription company. The Boston, Massachusetts-based team focuses on Back Office Outsourcing and Transcription.
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Outbound Sales Pro

5.0 1 review

$1,000+

Undisclosed

50 - 249

Boston, MA

Services provided

20% Account-Based Marketing

20% CRM Consulting and SI

20% Demand Generation Marketing +2 services

20% Email Marketing

20% Sales Outsourcing

Outbound Sales Pro (OSP) is the top appointment setting and lead generation company helping B2B founders and sales leaders scale for a fraction of the cost of an in-house team. We generate hundreds
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Inbox Insight

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

25% Email Marketing

25% Market Research

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
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Framingham, MA

1661 Worcester Road Suite 207
Framingham, MA 01701
101 - 150

015084245330

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Ekaru

5.0 1 review

$1,000+

$100 - $149 / hr

10 - 49

Westford, MA

Services provided

50% IT Managed Services

30% Cybersecurity

10% Customer Service Outsourcing +1 service

10% IT Strategy Consulting

Ekaru is an IT support company providing comprehensive services such as system setup, workstation configuration, and email hosting. Clients commend Ekaru for their timely response and effective project management, with 100% positive feedback highlighting their support, communication, and client engagement. They are particularly valued for their ability to seamlessly support business infrastructure needs.

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Industry Experience

Ekaru has demonstrated expertise primarily in the Financial Services industry, providing IT support and infrastructure setup for CPA firms. Clients praise their timely response and project management capabilities, noting strong communication and a supportive approach. The overall sentiment is highly positive, with clients recommending Ekaru for businesses looking to scale their IT needs. Ekaru's strengths lie in their ability to adapt to client demands and manage complex IT challenges efficiently.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Ekaru's services as cost-effective, noting a reasonable base service fee of around $80 per month, with additional expenses for specific tasks. One client mentioned investing approximately $25,000 over five years, indicating value through consistent support. Positive feedback highlights Ekaru's timely responsiveness and project management skills, reinforcing the belief that initial setup costs are worthwhile for long-term benefits. Overall, clients recommend Ekaru for its reliable service and solid value for money.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

In Boston, Ekaru is recognized for delivering comprehensive IT solutions to Max Bauer CPA, including system setup, email hosting, and support. Their timely, professional service has been vital for the firm's operational stability and growth over several years.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winthrop, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service is a Winthrop, Massachusetts-based Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Everett, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store is a Business Consulting company. They were founded in 1997, and their services include Business Consulting and Back Office Outsourcing.
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Votacall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

45% Call Center Services

40% Cloud Consulting & SI

15% Customer Service Outsourcing

Votacall, a small answering service, is located in Boston, Massachusetts. The team specializes in Call Center Services and cloud consulting & SI.
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Boston Direct Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Back Office Outsourcing

25% Branding

25% Corporate Training & Coaching +1 service

25% Staffing

Boston Direct Inc, a Back Office Outsourcing company, is in Framingham, Massachusetts. Launched in 2006, the team offers Back Office Outsourcing and Branding.
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upcell

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

50% IT Managed Services

50% Sales Outsourcing

Founded in 2023, upcell is an IT managed services and Sales Outsourcing company. The team specializes in IT managed services and Sales Outsourcing.
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Torc

Not yet reviewed

$25,000+

$50 - $99 / hr

50 - 249

Boston, MA

Services provided

20% Back Office Outsourcing

20% DevOps Managed Services

20% Generative AI +2 services

20% IT Staff Augmentation

20% Staffing

Torc, an IT staff augmentation company, was founded in 2021. The team provides IT staff augmentation and Back Office Outsourcing.
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Fort Point Payments, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

100% Back Office Outsourcing

Fort Point Payments, Inc. Is a Back Office Outsourcing company. The team provides Back Office Outsourcing, and the firm is based in Boston, Massachusetts.
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Propertybase

0.5 1 review

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% Back Office Outsourcing

25% CRM Consulting and SI

25% Marketing Strategy +1 service

25% Web Design

Propertybase is a company providing website and CRM solutions, particularly in the real estate sector. However, according to the review, there were significant issues with customer service and project management, with no measurable positive outcomes reported. The feedback was predominantly negative, highlighting a deficiency in timely communication and service delivery.

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Industry Experience

Propertybase has received mixed feedback primarily within the real estate industry. Clients have expressed concerns over inadequate project management, delayed deliverables, and poor customer service, indicating a significant area for improvement. While the company offers valuable CRM and website solutions, their execution has led to client dissatisfaction. Potential clients in real estate should carefully consider these factors before engaging with Propertybase, as the overall sentiment reflects challenges in meeting client expectations.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed concerns regarding Propertybase's overall value for money, highlighting instances where the cost did not align with the service delivered. One client noted the company was chosen for its 'good value for the cost,' yet faced significant issues with project management and service delivery, resulting in business losses. Another pointed out the expectation of payment despite unmet contractual obligations, indicating a perceived lack of value relative to costs incurred.
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Global Conversion Agency

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Medford, MA

Services provided

15% Content Marketing

15% Email Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Back Office Outsourcing

10% Mobile App Development

10% Pay Per Click

10% Web Development

Global Conversion Agency is a social media marketing firm established in 2020. The company focuses on Social Media Marketing and Content Marketing, and is midsize.
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RMA Associates

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Johnston, RI

Services provided

20% Branding

20% Business Consulting

20% Public Relations +3 services

20% Sales Outsourcing

10% E-Commerce Development

10% Ecommerce Marketing

RMA Associates is a small Johnston, Rhode Island-based branding agency. The team provides Branding and Public Relations.
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Skyword

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Boston, MA

Services provided

30% Content Marketing

30% Search Engine Optimization

20% Back Office Outsourcing +1 service

20% ECM Consulting and SI

Skyword is a Content Marketing company. In Boston, Massachusetts, the company was launched in 2010. Their team specializes in Content Marketing and Search Engine Optimization.
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InfoTrends

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Weymouth, MA

Services provided

20% Back Office Outsourcing

20% Content Marketing

20% Event Marketing +2 services

20% Market Research

20% Video Production

InfoTrends, a Back Office Outsourcing company, was established in 1991. In Weymouth, Massachusetts, the team specializes in Back Office Outsourcing and Content Marketing.
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Constant Contact

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Waltham, MA

Services provided

20% Email Marketing

20% Social Media Marketing

15% Ecommerce Marketing +3 services

15% Event Marketing

15% SMS Marketing

15% Sales Outsourcing

Constant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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Doctor Papers

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

Lynn, MA

Services provided

100% Back Office Outsourcing

Doctor Papers provides comprehensive management services for medical billing and coding, ensuring compliance with industry standards and regulations. Reviews highlight the company's exceptional attention to detail, timely delivery, and effective communication, resulting in reduced billing errors and improved financial performance. Clients appreciate their ability to integrate seamlessly with existing processes and their commitment to addressing specific needs.

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Lynn, MA

15 Broadway
Lynn, MA 01904
41 - 49

+1 (412) 684-3034

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Symphony Ventures

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Boston, MA

Services provided

40% Back Office Outsourcing

20% AI Development

20% Business Consulting +1 service

20% Digital Strategy

Symphony Ventures is a Back Office Outsourcing company. The midsize London, England-based team specializes in Back Office Outsourcing and Artificial Intelligence. The agency was launched in 2014.
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Boston, MA

745 Atlantic Avenue
Boston, MA 02111
6 - 9

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business.com

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

25% Content Marketing

25% Marketing Strategy

25% Pay Per Click +2 services

13% Sales Outsourcing

12% Call Center Services

Business.com is a Content Marketing company established in 1992. Their team focuses on Content Marketing and Marketing Strategy.
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Global Link Language Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

60% Translation

20% Call Center Services

20% Content Marketing

Global Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lynn, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company City Locksmith Services was established in 1981. The small team offers Business Consulting and Back Office Outsourcing.
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Concierge One

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Boston, MA

Services provided

30% Custom Software Development

20% Back Office Outsourcing

20% Low/No Code Development +3 services

10% AI Development

10% DevOps Managed Services

10% IT Strategy Consulting

Concierge One is a software development company founded in 2025. The team offers Custom Software Development and Low/No Code Development and is in Boston, Massachusetts.
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Olmstead Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

20% AI Consulting +1 service

20% BI & Big Data Consulting & SI

Olmstead Associates is a Business Consulting company. Based in Boston, Massachusetts, the team provides Business Consulting and Back Office Outsourcing.
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Reveneer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lexington, MA

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% Recruiting

Call center company Reveneer is based in Lexington, Massachusetts. They offer Call Center Services and Corporate Training & Coaching and were founded in 2012.
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Data Hub Boston

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Newton, MA

Services provided

40% Back Office Outsourcing

15% Accounting

15% Custom Software Development +2 services

15% Web Design

15% Web Development

Data Hub Boston is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were founded in 2004. The company is in Newton, Massachusetts.
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CloudCall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% CRM Consulting and SI

25% Call Center Services

25% Cloud Consulting & SI +1 service

25% Recruiting

Launched in 1999, CloudCall is a midsize call center in Boston, Massachusetts and Leicester, England. Their team specializes in Call Center Services and cloud consulting & SI.
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Reptide Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Harvard, MA

Services provided

100% Back Office Outsourcing

Reptide Media is a Harvard, Massachusetts-based Back Office Outsourcing company. The team offers Back Office Outsourcing.
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JAM PIPELINE

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Boston, MA

Services provided

30% Sales Outsourcing

20% Business Consulting

15% Corporate Training & Coaching +4 services

10% CRM Consulting and SI

10% Recruiting

10% Staffing

5% AI Consulting

Established in 2022, JAM PIPELINE, a small Sales Outsourcing company, is located in Boston, Massachusetts. Their team provides Sales Outsourcing and Business Consulting.
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Elevate Technology Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% CRM Consulting and SI +1 service

25% Cloud Consulting & SI

Elevate Technology Solutions, a Back Office Outsourcing company, was launched in 2011. The team offers Back Office Outsourcing and cloud consulting & SI and is headquartered in Quincy,
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Billmedical

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Boston, MA

Services provided

50% Back Office Outsourcing

50% Staffing

Billmedical is a small Back Office Outsourcing and Staffing company headquartered in Boston, Massachusetts. The team focuses on Back Office Outsourcing and Staffing.
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Intelligent AI World

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Boston, MA

Services provided

20% AI Consulting

20% AI Development

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

SEO agency Intelligent AI World focuses on Search Engine Optimization and Web Development. They are located in Boston, Massachusetts.
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The MikMac Group

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Plymouth, MA

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% Digital Strategy

10% Ecommerce Marketing

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Branding agency The MikMac Group was launched in 2011. The small team provides Branding and Marketing Strategy.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Swampscott, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Business Consulting company. The Swampscott, Massachusetts-based agency provides Business Consulting and Back Office Outsourcing.
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Copyright Clearance Center (CCC)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Danvers, MA

Services provided

100% Back Office Outsourcing

Copyright Clearance Center (CCC) is a Back Office Outsourcing company. Their midsize team is located in Danvers, Massachusetts and focuses on Back Office Outsourcing. The company was launched in
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