Home Call Centers United States Massachusetts Worcester

Top Call Center Services & Voice Services in Worcester

Ratings Updated: November 14, 2026

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SalesRoads

4.9 69 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Serves Worcester, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.

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Reviews mention Collaborative
SalesRoads has received positive feedback regarding their collaborative approach, with clients highlighting their responsiveness and commitment to partnership. One client noted their flexibility in adapting strategies to meet specific needs, while another emphasized their effective communication and willingness to incorporate feedback. Overall, clients appreciate the energetic and fun atmosphere of the SalesRoads team, which fosters a productive collaborative environment. This sentiment underscores the value of maintaining open communication and working closely together to achieve project goals.

Lead Generation for Small Business Loans Company

5.0 Jul 19, 2019

Throughout, they demonstrated a kind of flexibility and a willingness to work with us to make the program successful. They were committed partners in working with us to make the program successful. They were very collaborative, constructive, and creative in helping to design ways to make the program more effective.
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Appointment Setting and Inside Sales Program for PPO

5.0 Apr 9, 2018

I worked extensively with their project manager who took care of everything. A responsive collaborator, she asked appropriate questions when necessary and made changes quickly. If we found a new lead or if they had an idea, we knew we could call or email them, and they would deliver results.
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Outreach Marketing Campaign for Healthcare Service Company

5.0 Mar 5, 2021

They’re a very fun, energetic team that allows for a lot of collaboration. Due to their expertise and experience, they have been very self-sufficient in their operation. Overall, they’re a great partner.
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Sales Outsourcing for Software Company

5.0 May 23, 2025

Yes, SalesRoads was a really good partner. When needed, the whole organization leaned in from the top down. We communicated through weekly meetings and email.
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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
SalesRoads has received positive feedback over the last six months, highlighting their effectiveness in appointment setting and market research. Clients commend their data-driven approach, responsiveness, and ability to adapt strategies based on feedback. For instance, one client noted a conversion rate of 14% for booked meetings, well above the target. Another mentioned generating a $500,000 revenue pipeline from their insights. Overall, clients view SalesRoads as a valuable partner, integral to their sales processes.
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United States (65) Canada (2) Austria (1) Spain (1)

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2 of 2 Worcester-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Worcester

Call Center Services project highlight

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Worcester, United States

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Efficient
Hugo Inc. has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their remarkable ability to streamline processes, exemplified by one client noting a reduction in partner integration time from three weeks to one. Another remarked on their swift ramp-up of call center operations, significantly enhancing customer engagement. Reviewers consistently praised Hugo's proactive project management and seamless integration into existing workflows, with one client stating they delivered an 80% improvement in efficiency compared to in-house efforts.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Worcester, United States

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.

Customer Service Staff for Sports Gear Rental Company

4.5 Apr 24, 2019

We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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1 of 1 Worcester-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Worcester

Call Center Services project highlight

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Worcester, United States

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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Reviews mention Flexible
Clients have consistently highlighted the flexibility of six eleven global services as a key strength. For instance, one client noted their ability to provide timely and adaptable outsourcing support as operational needs arose. Another client emphasized their responsiveness to changing requirements and effective project management, which ensured services were delivered on time. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating how it contributes to maintaining smooth business operations.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Back Office Outsourcing for BPO Company

4.5 Sep 28, 2026

SixEleven Global Services and Solutions provided timely and flexible outsourcing support to meet the company’s operational requirements as needed. The engagement helped address staffing and resource needs, ensured the completion of assigned tasks within agreed timelines, and reduced operational gaps during periods of increased demand. Overall, SIC Eleven Global Services and Solutions contributed to maintaining smooth business operations by providing additional external support whenever required.
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Back Office Outsourcing for BPO Company

4.5 Sep 28, 2026

The service provider demonstrated effective project management by responding promptly to the company’s requests and providing the necessary outsourcing support as needed. Requested services and assigned items were delivered within the agreed timelines, and they remained responsive to changing requirements and operational needs. Overall, they were flexible and maintained clear communication throughout the engagement to ensure that the company’s requirements were addressed efficiently.
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Back Office Outsourcing for BPO Company

4.5 Sep 28, 2026

What we found most impressive about SixEleven Global Services and Solutions was their flexibility and responsiveness to our changing operational needs. They were able to provide outsourcing support whenever required and adapt their services based on our specific requirements. Their ability to respond promptly and provide the appropriate resources and support helped ensure continuity and efficiency in our operations.
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1 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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More responsive than most other service providers

SixEleven Global Services and Solutions, Inc. is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cyber World Staff

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Graphic Design +2 services

20% Search Engine Optimization

20% Social Media Marketing

Cyber World Staff is a social media marketing firm located in Boston, Massachusetts. The team offers Social Media Marketing and Search Engine Optimization.
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Blue Glass Solutions

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Townsend, MA

Services provided

20% Call Center Services

20% AI Development

20% Content Moderation Services +2 services

20% Corporate Training & Coaching

20% Customer Service Outsourcing

Blue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Locksmith Services is a Business Consulting company established in 1992. The company provides Business Consulting and Back Office Outsourcing.
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Nurse Staffing Agency

Not yet reviewed

$50,000+

$50 - $99 / hr

50 - 249

Springfield, MA

Services provided

60% Business Consulting

25% Customer Service Outsourcing

15% Sales Outsourcing

Nurse Staffing Agency is a Business Consulting company established in 2016. Their team specializes in Business Consulting and Customer Service Outsourcing.
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Votacall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

45% Call Center Services

40% Cloud Consulting & SI

15% Customer Service Outsourcing

Votacall, a small answering service, is located in Boston, Massachusetts. The team specializes in Call Center Services and cloud consulting & SI.
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Carnegie

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Westford, MA

Services provided

10% Branding

10% Conversion Optimization

10% Digital Strategy +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Carnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Everett, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store is a Business Consulting company. They were founded in 1997, and their services include Business Consulting and Back Office Outsourcing.
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Master Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1993, Master Locksmith Store is a small Business Consulting company. Their team offers Business Consulting and Back Office Outsourcing.
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Datalyst LLC

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

Lakeville, MA

Services provided

10% Call Center Services

50% IT Managed Services

15% Cybersecurity +2 services

15% IT Staff Augmentation

10% Cloud Consulting & SI

Datalyst LLC is an IT services company specializing in comprehensive technical support, network management, and system migrations. Clients commend their expertise and responsive customer service, with 100% of reviewers highlighting their efficient workflow and adaptability. While praised for their technical proficiency, some suggest improved communication during transitions. Overall feedback is highly positive, reflecting a strong reputation in IT solutions.

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Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Datalyst LLC's unique expertise, particularly in technical support for network and server issues. One client noted their impressive ability to adapt and implement sensible changes throughout the Citrix project, highlighting their reliability as a trusted resource. The overall sentiment reflects a high level of satisfaction with Datalyst's knowledgeable team, though there is a desire for more skilled technicians, indicating the challenge of finding quality expertise.

Citrix Setup & Support for Nonprofit

5.0 Oct 7, 2020

The expertise and ability to make sensible changes as the project moved forward were impressive. They worked well around our schedule.
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Industry Experience

Datalyst LLC has garnered positive feedback across diverse industries, notably real estate and nonprofit sectors. In real estate, they excel in outsourced IT management, facilitating system upgrades and ensuring operational efficiency. Clients appreciate their responsiveness and project management. Within the nonprofit sector, they effectively supported Citrix implementations, enhancing mobility for workers. Overall, Datalyst LLC is recognized for their expertise, strong communication, and adaptability, making them a valuable partner for clients in these industries.
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Real estate Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Datalyst LLC as providing good value for money, with annual costs ranging from $80,000 to $100,000. A CFO highlighted their responsiveness and effective management, which contributes to a smooth operational experience. However, some clients suggested improvements in communication regarding software transitions. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the investment made.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Boston-area clients describe Datalyst LLC as a responsive outsourced IT partner, handling server maintenance, data reporting, system migrations, software upgrades, and ongoing support. They value its dependable project management and efforts to schedule transitions outside business hours, while noting that upgrade expectations could be communicated more clearly.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stoughton, MA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Golden Locksmith Services offers Business Consulting and Back Office Outsourcing. They were established in 1981.
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Harbor Networks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

10% Call Center Services

20% Compliance Consulting

20% Cybersecurity +3 services

20% IT Managed Services

20% Unified Communications Consulting & SI

10% Corporate Training & Coaching

Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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CloudCall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% Call Center Services

25% CRM Consulting and SI

25% Cloud Consulting & SI +1 service

25% Recruiting

Launched in 1999, CloudCall is a midsize call center in Boston, Massachusetts and Leicester, England. Their team specializes in Call Center Services and cloud consulting & SI.
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Ironwood Marketing Concepts

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlington, MA

Services provided

20% Branding

20% Business Consulting

20% Market Research +2 services

20% Recruiting

20% Sales Outsourcing

Ironwood Marketing Concepts is a branding firm. Their small team is located in Burlington, Massachusetts. Their team offers Branding and Market Research.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brockton, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Super Locksmith Services is located in Brockton, Massachusetts. They focus on Business Consulting and Back Office Outsourcing and were established in 1980.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winthrop, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service is a Winthrop, Massachusetts-based Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warwick, RI

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Baldwin Locksmith Store focuses on Business Consulting and Back Office Outsourcing. They were founded in 1986.
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Global Link Language Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

20% Call Center Services

60% Translation

20% Content Marketing

Global Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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JAM PIPELINE

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Boston, MA

Services provided

30% Sales Outsourcing

20% Business Consulting

15% Corporate Training & Coaching +4 services

10% CRM Consulting and SI

10% Recruiting

10% Staffing

5% AI Consulting

Established in 2022, JAM PIPELINE, a small Sales Outsourcing company, is located in Boston, Massachusetts. Their team provides Sales Outsourcing and Business Consulting.
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OBM Sales Consulting

Not yet reviewed

$1,000+

$50 - $99 / hr

Freelancer

Revere, MA

Services provided

50% Sales Outsourcing

20% Manufacturing Consulting

10% Business Consulting +2 services

10% Demand Generation Marketing

10% Email Marketing

Founded in 2025, OBM Sales Consulting, a small Sales Outsourcing company, is in Revere, Massachusetts. Their services include Sales Outsourcing and Manufacturing Consulting.
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Shepard Enterprises

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Bedford, MA

Services provided

10% Call Center Services

10% Advertising

10% Back Office Outsourcing +7 services

10% Branding

10% Graphic Design

10% Logo

10% Marketing Strategy

10% Search Engine Optimization

10% Web Design

10% Web Development

Established in 2023, Shepard Enterprises is a small Bedford, Massachusetts-based Advertising company. Their team offers Advertising and Branding.
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PacketLogix

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Warren, RI

Services provided

14% Call Center Services

50% IT Managed Services

30% Cybersecurity +3 services

2% IT Staff Augmentation

2% IT Strategy Consulting

2% Other IT Consulting and SI

PacketLogix is an IT managed services company. Headquartered in Warren, Rhode Island, the team provides IT managed services and Cybersecurity.
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Brandwidth Solutions

Not yet reviewed

$50,000+

$100 - $149 / hr

10 - 49

Everett, MA

Services provided

20% Branding

20% Content Marketing

20% Public Relations +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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Everett, MA

52 Oliver Street
Everett, MA 02149
1

215-997-8575

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NANOTOX LIFE SCIENCE

Not yet reviewed

$250,000+

$300+ / hr

2 - 9

Boston, MA

Services provided

50% Business Consulting

15% Compliance Consulting

10% Business Continuity Management +3 services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Environmental Consulting

NANOTOX LIFE SCIENCE is a Business Consulting company. Based in Boston, Massachusetts, the company specializes in Business Consulting and Compliance Consulting.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services, a Business Consulting company, is headquartered in Abington, Massachusetts. Their services include Business Consulting and Back Office Outsourcing.
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Business and Professional Exchange, Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Beverly, MA

Services provided

100% Call Center Services

Business and Professional Exchange, Inc. Is a call center. Headquartered in Beverly, Massachusetts, their small team specializes in Call Center Services. The company was launched in 1976.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lynn, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company City Locksmith Services was established in 1981. The small team offers Business Consulting and Back Office Outsourcing.
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Strategic Sales & Marketing

4.7 22 reviews

$1,000+

$50 - $99 / hr

50 - 249

Farmington, CT

Services provided

100% Sales Outsourcing

Strategic Sales & Marketing is a company specializing in Contact Center Services with a focus on telemarketing and outbound call center services. Across the reviews, the company is praised for its exceptional lead generation and sales appointment services, with around 90% of reviewers highlighting their successful outcomes and professional approach. Clients consistently commend Strategic Sales & Marketing for their flexibility, attention to detail, and ability to integrate with client workflows. Opportunities for improvement, such as better dashboard technology, are minimal and rarely mentioned.

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Reviews mention Communicative
Clients consistently commend Strategic Sales & Marketing for their effective communication and responsiveness. One CEO highlighted their 'easy to communicate with' nature and frequent updates through an accessible dashboard. Another client appreciated their collaborative approach, stating they welcomed feedback and adapted well to project changes. Overall, the sentiment reflects a strong satisfaction with their communicative practices, fostering a seamless integration into clients' teams and enhancing project outcomes.

Lead Generation for Refund Solutions Company

5.0 Mar 3, 2022

Their team communicates well, and they have a dashboard online that’s easy to access and monitor. They also take feedback very well, and they’re very collaborative. In addition, they’re very supportive, and they're capable of adapting to the changes in the project. We email frequently, and we usually have weekly phone calls to keep in touch with each other.
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Telemarketing for Health & Human Services Consultancy

5.0 Feb 15, 2018

It was easy to communicate with and manage them. I would email or call them when I needed to. The biggest thing is communication. Let them get to know your organization, culture, what’s worked, and what hasn’t so that they can get a good start. Follow-up and communication are key. Have an open dialogue and let them know what you’re doing.
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Tele-Sales for Tech Consultant

5.0 Feb 21, 2020

Their team is easy to communicate with and always very responsive to questions or requests. They have a portal that I can go into and check results as they're coming through without having to ask for a report from them directly.
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1 of 1 Worcester-based review is 5 stars

$200,000 – $999,999 avg. project cost for Call Center Services services in Worcester

Worcester-based Call Center Services project highlight

Telemarketing for Health & Human Services Consultancy
5.0 — Strategic helped develop strategies and administered telemarketing services aimed at establishing marketing business with medical centers, hospitals, and nonprofit organizations. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Connecticut businesses commend Strategic Sales & Marketing for adapting outbound sales programs to distinct needs, from sector-spanning lead development to utility-refund prospecting. Clients cite strong data-mining expertise, personalized communication, and measurable gains in sales activity and qualified appointments.
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Intelligent AI World

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Boston, MA

Services provided

20% AI Consulting

20% AI Development

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

SEO agency Intelligent AI World focuses on Search Engine Optimization and Web Development. They are located in Boston, Massachusetts.
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CS Brand Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Branding

20% Public Relations

10% Advertising +5 services

10% Funding & Investment

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Production

10% Web Design

Branding agency CS Brand Group was launched in 2007. The company provides Branding and Public Relations.
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Boston, MA

867 Boylston Street, 5th Floor
Boston, MA 02116
1

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Gold Promotion

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Boston, MA

Services provided

10% Affiliate Marketing

10% Content Marketing

10% Digital Strategy +7 services

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Established in 2014, Gold Promotion is a small Boston, Massachusetts-based Marketing Strategy company. Their team offers Marketing Strategy and Digital Strategy.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Swampscott, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Business Consulting company. The Swampscott, Massachusetts-based agency provides Business Consulting and Back Office Outsourcing.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hanover, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Hanover, Massachusetts-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were founded in 1989.
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Northbench

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Raynham, MA

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Compliance Consulting +5 services

15% Customer Service Outsourcing

10% Business Consulting

10% Email Marketing

10% SMS Marketing

10% Sales Outsourcing

Founded in 2025, Northbench is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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Coastal Consultants RI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Providence, RI

Services provided

30% Business Consulting

20% Corporate Training & Coaching

20% Marketing Strategy +2 services

20% Sales Outsourcing

10% Branding

Coastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.
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Prime Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glastonbury, CT

Services provided

100% Call Center Services

Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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ASK Consulting

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Boston, MA

Services provided

10% Call Center Services

20% Recruitment Process Outsourcing

15% Recruiting +5 services

15% Staffing

10% Business Consulting

10% Cloud Consulting & SI

10% Corporate Training & Coaching

10% Market Research

ASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
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Boston, MA

183 State Street 4th Floor
Boston, MA 02109
2 - 5

781-365-5626

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Lex Marketing Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Saugus, MA

Services provided

15% Graphic Design

15% Social Media Marketing

15% Web Design +6 services

15% Web Development

10% Advertising

10% Print Design

10% Sales Outsourcing

5% E-Commerce Development

5% Logo

Lex Marketing Agency is a social media marketing agency established in 2022. The small team provides Social Media Marketing and Web Design.
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OneStudyTeam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

20% Digital Engineering

15% Cloud Consulting & SI

15% Conversion Optimization +5 services

10% AI Development

10% Business Consulting

10% Customer Service Outsourcing

10% Market Research

10% Sales Outsourcing

OneStudyTeam is a Digital Engineering company. The Boston, Massachusetts-based team offers Digital Engineering and Conversion Optimization.
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RMA Associates

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Johnston, RI

Services provided

20% Branding

20% Business Consulting

20% Public Relations +3 services

20% Sales Outsourcing

10% E-Commerce Development

10% Ecommerce Marketing

RMA Associates is a small Johnston, Rhode Island-based branding agency. The team provides Branding and Public Relations.
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Market Development Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

60% Market Research

20% BI & Big Data Consulting & SI

20% Sales Outsourcing

Market Development Group, LLC is a Market Research company. Launched in 2021, the company is located in Boston, Massachusetts. Their services include Market Research and BI & big data consulting &
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Lindsay Hanson Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

40% Social Media Marketing

20% Content Marketing

20% Content Writing Services +1 service

20% Sales Outsourcing

Located in Boston, Massachusetts, Lindsay Hanson Inc. Is a small social media marketing agency. Their services include Social Media Marketing and Sales Outsourcing.
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REVA Global LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

West Hartford, CT

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Pay Per Click +1 service

10% Search Engine Optimization

REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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Memento Marketing LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Bridgewater, MA

Services provided

25% Business Consulting

25% Digital Strategy

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Small Digital Strategy company Memento Marketing LLC, is in Bridgewater, Massachusetts. The team provides Digital Strategy and Search Engine Optimization.
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BC Media Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +3 services

20% Social Media Marketing

10% Advertising

10% Affiliate Marketing

BC Media Group is a social media marketing agency founded in 2009. The small team focuses on Social Media Marketing and Search Engine Optimization.
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O'Mara Marketing & Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Canton, MA

Services provided

15% Content Marketing

15% Email Marketing

15% Pay Per Click +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% BI & Big Data Consulting & SI

O'Mara Marketing & Media, a social media marketing firm, is based in Canton, Massachusetts. Their services include Social Media Marketing and Content Marketing.
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Blue Vase Marketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Beverly, MA

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Fulfillment +2 services

20% Graphic Design

20% Warehousing & Distribution

Blue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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Partner in Publishing

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Glastonbury, CT

Services provided

20% Sales Outsourcing

15% Content Marketing

10% Customer Service Outsourcing +10 services

10% Email Marketing

5% Event Marketing

5% Graphic Design

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Marketing

5% Web Design

Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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Industrious Digital Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wilmington, MA

Services provided

20% Marketing Strategy

20% Search Engine Optimization

15% Content Marketing +3 services

15% Email Marketing

15% Sales Outsourcing

15% Video Marketing

Founded in 2018, Industrious Digital Marketing is a Marketing Strategy company. The team focuses on Marketing Strategy and Search Engine Optimization and is based in Wilmington, Massachusetts.
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Advantage Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomfield, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.
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Altum Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Waltham, MA

Services provided

25% Search Engine Optimization

20% Content Marketing

15% E-Commerce Development +3 services

15% Web Design

15% Web Development

10% Sales Outsourcing

SEO agency Altum Marketing was launched in 2019. The firm offers Search Engine Optimization and Content Marketing.
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