Home Call Centers United States Massachusetts Worcester

Top Call Center Services & Voice Services in Worcester

Ratings Updated: April 5, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Worcester, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Accommodating
Client feedback highlights VSA's accommodating nature, with multiple reviews praising their flexibility and responsiveness. One client noted, "Their team is very flexible and accommodating of any feedback that we give them," emphasizing a customer-centric approach. Another remarked on their ability to adjust to changing schedules, stating, "They email me as soon as they get a lead, accommodating my schedule as it changes." Overall, the sentiment is overwhelmingly positive, reflecting a strong commitment to client needs and collaboration.

Lead Generation for SaaS Company

5.0 Sep 30, 2021

They really tailored their services to our needs and invested a lot of time in managing the campaign and tweaking different elements to maximize success, despite us being a smaller client for them.
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Appointment Setting for Brand Services Company

5.0 Oct 22, 2018

They're very flexible and could easily adapt when we changed things around. There was nothing over those years that went wrong. We were very much in sync.
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Lead Generation Services for Software Dev Company

5.0 Aug 25, 2021

Their team is very flexible and accommodating of any feedback that we give them. They take all of our suggestions under advisement and foster positive conversations, which is very customer-centric. It’s also the other way around; I think they have close to 20 years of experience so they share any ideas or insight they have with us.
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Market Research for Senior Living Business

4.5 Jun 7, 2019

Their project management stands out first. They were able to work through a lot of ambiguity and deliver on time. They were also very customer service oriented from the start, providing professional, high-quality work while remaining personable, friendly, and accommodating.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for SalesRoads highlights their effectiveness in building sales pipelines through dedicated sales development representatives. One client noted they secured approximately four qualified meetings weekly, emphasizing the team's responsiveness and timely delivery. However, there is a suggestion for SalesRoads to adopt a more assertive expert stance in their consultations. Overall, the sentiment is positive, with clients appreciating the service quality and communication.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Worcester, United States

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Worcester, United States

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Knowledgeable
Clients consistently highlight Helpware's extensive knowledge as a key asset. One client noted that the first agent hired demonstrated exceptional product knowledge and interpersonal skills, becoming a trusted asset for customer interactions. Additionally, the seamless integration and responsiveness of Helpware's team were praised, with clients appreciating the minimal bureaucracy and effective workflows. Overall, the sentiment reflects a strong confidence in the team's expertise and their ability to meet client needs efficiently.

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

His knowledge of our product and his interpersonal skills have made him a huge asset to our team as we can trust him with responding to our customers while we focus on equally high priority tasks.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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1 of 1 Worcester-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Worcester

Call Center Services project highlight

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Worcester, United States

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Nurse Staffing Agency

Not yet reviewed

$50,000+

$50 - $99 / hr

50 - 249

Springfield, MA

Services provided

60% Business Consulting

25% Customer Service Outsourcing

15% Sales Outsourcing

Nurse Staffing Agency is a Business Consulting company established in 2016. Their team specializes in Business Consulting and Customer Service Outsourcing.
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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Everett, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store is a Business Consulting company. They were founded in 1997, and their services include Business Consulting and Back Office Outsourcing.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Worcester, United States

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Worcester, United States

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Timely
Clients express a highly positive sentiment regarding the timeliness of Six Eleven Global Services. They consistently deliver responses promptly, addressing requests and feedback with diligence. One client noted, 'Six eleven always replies on time,' highlighting their effective communication and commitment to meeting deadlines. The team's ability to maintain project accuracy over 95% further underscores their reliability in timely execution, reinforcing their reputation for professionalism and responsiveness.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Worcester, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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8 of 9 reviews are 5 stars

6 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 9 times in the past 6 months
In the last six months, A-SALES AB received positive feedback for their structured project management and effective lead generation strategies, resulting in an average of 15 qualified meetings per month. Clients highlighted their ability to tailor outreach to specific industries, particularly in the healthcare and construction sectors. However, one review expressed significant dissatisfaction, citing poor communication and low-quality deliverables. Overall, sentiment is largely favorable, emphasizing A-SALES AB's responsiveness and understanding of client needs.
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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Master Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1993, Master Locksmith Store is a small Business Consulting company. Their team offers Business Consulting and Back Office Outsourcing.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stoughton, MA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Golden Locksmith Services offers Business Consulting and Back Office Outsourcing. They were established in 1981.
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Votacall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

45% Call Center Services

40% Cloud Consulting & SI

15% Customer Service Outsourcing

Votacall, a small answering service, is located in Boston, Massachusetts. The team specializes in Call Center Services and cloud consulting & SI.
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Datalyst LLC

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

Lakeville, MA

Services provided

10% Call Center Services

50% IT Managed Services

15% Cybersecurity +2 services

15% IT Staff Augmentation

10% Cloud Consulting & SI

Datalyst LLC is an IT services company specializing in technical support for network and server issues, system migrations, and IT department outsourcing. They have received consistently positive feedback, with 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients commend their ability to adapt sensibly to project changes and value their reliable service and knowledgeable team.

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Reviews mention Great project management
Clients have consistently praised Datalyst LLC for their exceptional project management skills. A CFO noted their effective handling of IT migrations, stating, 'They usually start these updates on the weekends to try to have as little interruption during business hours as possible.' Another client highlighted their responsiveness, emphasizing timely resolutions to issues. While communication during transitions could improve, overall sentiment reflects strong satisfaction with Datalyst LLC's project management capabilities.

Managed IT Services for Commercial Real Estate Company

5.0 Aug 8, 2019

Their management is very good. We recently switched from Microsoft Office on our own server to the cloud; that process took a little bit longer than we thought, but they generally do well. They usually start these updates on the weekends to try to have as little interruption during business hours as possible, and they do a good job of managing that.
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Industry Experience

Datalyst LLC has garnered positive feedback across the nonprofit and real estate industries. Clients highlight their expertise in IT support, especially for server management and software migrations. Nonprofit organizations appreciate their responsiveness and adaptability, while real estate firms value their comprehensive IT department services and effective project management. Overall, Datalyst LLC is well-regarded for their technical proficiency and commitment to client satisfaction, making them a strong candidate for IT projects in these sectors.
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Nonprofit Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Datalyst LLC as offering good value for their services, with one client noting an annual investment of $80,000–$100,000 and expressing satisfaction with their IT management. Feedback highlights their responsiveness and ability to handle complex migrations effectively, though some clients suggest improved communication during transitions. Overall, the sentiment reflects confidence in Datalyst's expertise and a belief that their pricing aligns with the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Boston-based clients praise Datalyst LLC for their responsive IT support, system migrations, and ongoing network management, especially in real estate and corporate environments. They highlight the team's expertise in complex projects like cloud transitions and Citrix setups, emphasizing reliable, proactive service and effective communication.
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Carnegie

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Westford, MA

Services provided

10% Branding

10% Conversion Optimization

10% Digital Strategy +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Carnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
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Featured

What are Featured Providers?
Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Worcester, United States

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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Reviews mention Efficient
Clients consistently praised Assistring LLC for their efficiency and effective project management. One review highlighted their 'efficient handling of inquiries' which led to improved customer satisfaction ratings. Additionally, the integration of their services created a 'more collaborative and effective' workspace. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients noting their dedication to quality service and the ability to adapt to dynamic needs.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

Our collaboration with Assistring LLC resulted in improved customer satisfaction ratings, as a result of their efficient handling of inquiries and provision of support. Their dedication to quality service really impacted Target reputation, resulting in a strong relationship with clients and end-users. The Assistring LLC project management was very efficient. Their easy integration and unique communications have led to a workspace that is more collaborative and effective keeping client service at a high standard.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Assistring LLC received positive feedback for their exceptional multichannel support and operational reliability, particularly noted by the Director of Marketplace at Media Markt. Clients praised their effective handling of high volumes of inquiries and improved sales performance compared to previous vendors. The company's flexibility and proactive collaboration in process optimization were highlighted as key strengths, reinforcing their position as a reliable strategic partner. Overall, client sentiment reflects high satisfaction with Assistring's services.
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Industry Experience

Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & services

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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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HW Staffing Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Brockton, MA

Services provided

30% Call Center Services

40% HR Consulting

20% Accounting +1 service

10% Other

HW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
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Brockton, MA

1308 Belmont St.
Brockton, MA 02301
50 - 75

+1.508.238.8647

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Global Link Language Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

20% Call Center Services

60% Translation

20% Content Marketing

Global Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brockton, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Super Locksmith Services is located in Brockton, Massachusetts. They focus on Business Consulting and Back Office Outsourcing and were established in 1980.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winthrop, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service is a Winthrop, Massachusetts-based Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warwick, RI

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Baldwin Locksmith Store focuses on Business Consulting and Back Office Outsourcing. They were founded in 1986.
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JAM PIPELINE

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Boston, MA

Services provided

30% Sales Outsourcing

20% Business Consulting

15% Corporate Training & Coaching +4 services

10% CRM Consulting and SI

10% Recruiting

10% Staffing

5% AI Consulting

Established in 2022, JAM PIPELINE, a small Sales Outsourcing company, is located in Boston, Massachusetts. Their team provides Sales Outsourcing and Business Consulting.
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Harbor Networks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

10% Call Center Services

20% Compliance Consulting

20% Cybersecurity +3 services

20% IT Managed Services

20% Unified Communications Consulting & SI

10% Corporate Training & Coaching

Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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Shepard Enterprises

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Bedford, MA

Services provided

10% Call Center Services

10% Advertising

10% Back Office Outsourcing +7 services

10% Branding

10% Graphic Design

10% Logo

10% Marketing Strategy

10% Search Engine Optimization

10% Web Design

10% Web Development

Established in 2023, Shepard Enterprises is a small Bedford, Massachusetts-based Advertising company. Their team offers Advertising and Branding.
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CloudCall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% Call Center Services

25% CRM Consulting and SI

25% Cloud Consulting & SI +1 service

25% Recruiting

Launched in 1999, CloudCall is a midsize call center in Boston, Massachusetts and Leicester, England. Their team specializes in Call Center Services and cloud consulting & SI.
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Intelligent AI World

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Boston, MA

Services provided

20% AI Consulting

20% AI Development

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

SEO agency Intelligent AI World focuses on Search Engine Optimization and Web Development. They are located in Boston, Massachusetts.
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Ironwood Marketing Concepts

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlington, MA

Services provided

20% Branding

20% Business Consulting

20% Market Research +2 services

20% Recruiting

20% Sales Outsourcing

Ironwood Marketing Concepts is a branding firm. Their small team is located in Burlington, Massachusetts. Their team offers Branding and Market Research.
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Brandwidth Solutions

Not yet reviewed

$50,000+

$100 - $149 / hr

10 - 49

Everett, MA

Services provided

20% Branding

20% Content Marketing

20% Public Relations +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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Everett, MA

52 Oliver Street
Everett, MA 02149
1

215-997-8575

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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services, a Business Consulting company, is headquartered in Abington, Massachusetts. Their services include Business Consulting and Back Office Outsourcing.
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PacketLogix

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Warren, RI

Services provided

14% Call Center Services

50% IT Managed Services

30% Cybersecurity +3 services

2% IT Staff Augmentation

2% IT Strategy Consulting

2% Other IT Consulting and SI

PacketLogix is an IT managed services company. Headquartered in Warren, Rhode Island, the team provides IT managed services and Cybersecurity.
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APC Integrated

Not yet reviewed

$250,000+

$150 - $199 / hr

10 - 49

Quincy, MA

Services provided

12% Call Center Services

25% Cloud Consulting & SI

25% Search Engine Optimization +2 services

25% Web Design

13% Customer Service Outsourcing

Established in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lynn, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company City Locksmith Services was established in 1981. The small team offers Business Consulting and Back Office Outsourcing.
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Strategic Sales & Marketing

4.7 22 reviews

$1,000+

$50 - $99 / hr

50 - 249

Farmington, CT

Services provided

100% Sales Outsourcing

Strategic Sales & Marketing is a company specializing in Contact Center Services, particularly excelling in telemarketing and outbound call center operations. They have garnered overwhelmingly positive feedback, with 100% of reviewers praising their ability to generate qualified leads and enhance sales growth effectively. Clients highlight their professionalism, attention to detail, and adaptability to specific business needs, with many mentioning seamless communication and exceptional project management as standout qualities.

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Reviews mention Transparent
Clients consistently highlighted the transparency and integrity of Strategic Sales & Marketing. One client noted their 'open, transparent and joint teamwork methodology,' which fostered a partnership-like relationship. Another emphasized the ease of communication, stating they were 'always willing to try new things.' Furthermore, clients appreciated the real-time visibility provided by the CRM, allowing for collaborative adjustments based on feedback. Overall, the sentiment regarding transparency was overwhelmingly positive, contributing to strong client trust and satisfaction.

Lead Generation for Contract Manufacturing Company

5.0 Feb 14, 2020

From a project management standpoint, they were very good. Al would always answer my calls. If he was tied up, he called right back. Their CRM helped me see everything in real-time. I knew when they would be on the phone, and I could see their success and the connections they were making. It was a highly visible program.
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Telemarketing & Lead Gen for Engineering Software and Services Firm

5.0 Feb 23, 2018

They are the best telemarketing company I know of. Their thinking is unconventional and open to outside-the-box approaches. Their open, transparent and joint teamwork methodology made this relationship a winner for us. We decided to have monthly meetings with our primary telemarketer to make corrections which Al sometimes participated in.
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Telemarketing for Health & Human Services Consultancy

5.0 Feb 15, 2018

What struck me was the integrity they had as a company. They wanted to learn about our organization’s culture. They were transparent and always willing to try new things. It was easy to communicate with and manage them. I would email or call them when I needed to.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $200,000 to $999,999 (6) $50,000 to $199,999 (5) Less than $10,000 (2)

What Clients Have Said
Overall, clients of Strategic Sales & Marketing express positive sentiments regarding the company's cost and value for money. Many reviews highlight the impressive ROI, with one client noting a 300% return on investment. Clients appreciated the consistent performance, with one remarking that the engagement stayed within budget and exceeded expected metrics. However, a few clients mentioned concerns about pricing flexibility and the need for smaller service packages. Overall, the feedback indicates that clients find their services cost-effective and valuable.
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1 of 1 Worcester-based review is 5 stars

$200,000 – $999,999 avg. project cost for Call Center Services services in Worcester

Call Center Services project highlight

Telemarketing for Health & Human Services Consultancy
5.0 — Strategic helped develop strategies and administered telemarketing services aimed at establishing marketing business with medical centers, hospitals, and nonprofit organizations. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Connecticut-based clients praise Strategic Sales & Marketing for their expertise in outbound sales, lead generation, and data mining across diverse sectors like water heating, marine, and government. They excel in project management, delivering quality leads, and maintaining clear communication, resulting in increased sales and client responsiveness.
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CS Brand Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Branding

20% Public Relations

10% Advertising +5 services

10% Funding & Investment

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Production

10% Web Design

Branding agency CS Brand Group was launched in 2007. The company provides Branding and Public Relations.
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Boston, MA

867 Boylston Street, 5th Floor
Boston, MA 02116
1

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Gold Promotion

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Boston, MA

Services provided

10% Affiliate Marketing

10% Content Marketing

10% Digital Strategy +7 services

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Established in 2014, Gold Promotion is a small Boston, Massachusetts-based Marketing Strategy company. Their team offers Marketing Strategy and Digital Strategy.
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Business and Professional Exchange, Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Beverly, MA

Services provided

100% Call Center Services

Business and Professional Exchange, Inc. Is a call center. Headquartered in Beverly, Massachusetts, their small team specializes in Call Center Services. The company was launched in 1976.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Swampscott, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Business Consulting company. The Swampscott, Massachusetts-based agency provides Business Consulting and Back Office Outsourcing.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hanover, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Hanover, Massachusetts-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were founded in 1989.
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Lex Marketing Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Saugus, MA

Services provided

15% Graphic Design

15% Social Media Marketing

15% Web Design +6 services

15% Web Development

10% Advertising

10% Print Design

10% Sales Outsourcing

5% E-Commerce Development

5% Logo

Lex Marketing Agency is a social media marketing agency established in 2022. The small team provides Social Media Marketing and Web Design.
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Coastal Consultants RI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Providence, RI

Services provided

30% Business Consulting

20% Corporate Training & Coaching

20% Marketing Strategy +2 services

20% Sales Outsourcing

10% Branding

Coastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.
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Prime Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glastonbury, CT

Services provided

100% Call Center Services

Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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ASK Consulting

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Boston, MA

Services provided

10% Call Center Services

20% Recruitment Process Outsourcing

15% Recruiting +5 services

15% Staffing

10% Business Consulting

10% Cloud Consulting & SI

10% Corporate Training & Coaching

10% Market Research

ASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
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Boston, MA

183 State Street 4th Floor
Boston, MA 02109
2 - 5

781-365-5626

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OneStudyTeam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

20% Digital Engineering

15% Cloud Consulting & SI

15% Conversion Optimization +5 services

10% AI Development

10% Business Consulting

10% Customer Service Outsourcing

10% Market Research

10% Sales Outsourcing

OneStudyTeam is a Digital Engineering company. The Boston, Massachusetts-based team offers Digital Engineering and Conversion Optimization.
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Memento Marketing LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Bridgewater, MA

Services provided

25% Business Consulting

25% Digital Strategy

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Small Digital Strategy company Memento Marketing LLC, is in Bridgewater, Massachusetts. The team provides Digital Strategy and Search Engine Optimization.
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RMA Associates

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Johnston, RI

Services provided

20% Branding

20% Business Consulting

20% Public Relations +3 services

20% Sales Outsourcing

10% E-Commerce Development

10% Ecommerce Marketing

RMA Associates is a small Johnston, Rhode Island-based branding agency. The team provides Branding and Public Relations.
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Market Development Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

60% Market Research

20% BI & Big Data Consulting & SI

20% Sales Outsourcing

Market Development Group, LLC is a Market Research company. Launched in 2021, the company is located in Boston, Massachusetts. Their services include Market Research and BI & big data consulting &
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Lindsay Hanson Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

40% Social Media Marketing

20% Content Marketing

20% Content Writing Services +1 service

20% Sales Outsourcing

Located in Boston, Massachusetts, Lindsay Hanson Inc. Is a small social media marketing agency. Their services include Social Media Marketing and Sales Outsourcing.
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REVA Global LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

West Hartford, CT

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Pay Per Click +1 service

10% Search Engine Optimization

REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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Partner in Publishing

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Glastonbury, CT

Services provided

20% Sales Outsourcing

15% Content Marketing

10% Customer Service Outsourcing +10 services

10% Email Marketing

5% Event Marketing

5% Graphic Design

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Marketing

5% Web Design

Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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BC Media Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +3 services

20% Social Media Marketing

10% Advertising

10% Affiliate Marketing

BC Media Group is a social media marketing agency founded in 2009. The small team focuses on Social Media Marketing and Search Engine Optimization.
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Advantage Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomfield, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.
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O'Mara Marketing & Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Canton, MA

Services provided

15% Content Marketing

15% Email Marketing

15% Pay Per Click +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% BI & Big Data Consulting & SI

O'Mara Marketing & Media, a social media marketing firm, is based in Canton, Massachusetts. Their services include Social Media Marketing and Content Marketing.
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Blue Vase Marketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Beverly, MA

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Fulfillment +2 services

20% Graphic Design

20% Warehousing & Distribution

Blue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Glastonbury, CT

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Based in Glastonbury, Connecticut, Amber Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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Universal Connectivity

Not yet reviewed

$1,000+

Undisclosed

2 - 9

West Hartford, CT

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +4 services

15% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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DSO Medplus

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Stonington, CT

Services provided

50% Call Center Services

50% Back Office Outsourcing

DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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Industrious Digital Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wilmington, MA

Services provided

20% Marketing Strategy

20% Search Engine Optimization

15% Content Marketing +3 services

15% Email Marketing

15% Sales Outsourcing

15% Video Marketing

Founded in 2018, Industrious Digital Marketing is a Marketing Strategy company. The team focuses on Marketing Strategy and Search Engine Optimization and is based in Wilmington, Massachusetts.
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Safe & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hartford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Safe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing.
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Altum Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Waltham, MA

Services provided

25% Search Engine Optimization

20% Content Marketing

15% E-Commerce Development +3 services

15% Web Design

15% Web Development

10% Sales Outsourcing

SEO agency Altum Marketing was launched in 2019. The firm offers Search Engine Optimization and Content Marketing.
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