Top Call Center Services & Voice Services for IT Services in Virginia
10 Companies
2 Leaders 8 Contenders
Best Call Center Companies & Voice Services for IT Services in Virginia
Sponsored
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Reasonable pricingGreat project managementOpen to feedbackProactive -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Great project managementEfficientCommunicativeExceptional performance -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Great project managementOpen to feedbackHelpfulEfficient -
$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
70% Sales Outsourcing20% Corporate Training & Coaching10% Business ConsultingRed2Black Group offers sales optimization, CRM integration, and sales training services. Client reviews indicate consistent satisfaction with their expertise in sales processes and enablement, their responsive and efficient project management, and their ability to generate substantial improvements in sales performance. Red2Black Group is noted for its professional, personalized approach and effective communication.
HonestProfessionalUnique expertiseEasy to work with -
$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Call Center Services25% Content Marketing25% Customer Service Outsourcing +1 service25% Digital StrategySalaria Sales Solutions offers B2B lead generation services, including market research, strategy development, campaign execution, lead qualification, and appointment setting. Reviews highlight their strong communication, attention to detail, and mastery of complex prospecting strategies. Clients commend their effective outreach, valuable partnerships, and impressive conversion rates, with some noting their continuously improving capabilities in services like cold calling.
Exceptional resultsDetail-orientedTimelyCommunicative -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
ProfessionalExceptional resultsCompleted projects in 2 countriesTimely -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
AccommodatingEfficientGreat project managementReviewed 2 times in the past 6 months -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Great project managementExceptional resultsUnique expertiseCommunicative -
UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Fairfax, VA
Services provided
35% Sales Outsourcing20% Email Marketing15% Business Consulting +2 services15% Content Writing Services15% Market ResearchSales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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$1,000+$100 - $149 / hr10 - 49Alexandria, VA
Services provided
10% Call Center Services10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +7 services10% Cybersecurity10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SIMatrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +2 services10% Customer Service Outsourcing10% TranscriptionGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
40% Search Engine Optimization10% Content Marketing10% Marketing Strategy +4 services10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Video MarketingSEO services firm Searchific was launched in 2014. Based in Cheyenne, Wyoming and Arlington, Virginia, the team focuses on Search Engine Optimization and Marketing Strategy.
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$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
ReceptiveTransparentReliableUnique expertise -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Exceeds expectationsExperiencedAccessibleHigh-quality work -
UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +2 services20% CRM Consulting and SI20% Cloud Consulting & SIEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosedFreelancerFairfax Station, VA
Services provided
20% Search Engine Optimization20% Web Design10% Marketing Strategy +5 services10% Media Planning & Buying10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DevelopmentSEO agency Bold Vision Marketing was established in 2023. The team provides Search Engine Optimization and Web Design.
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$5,000+< $25 / hr50 - 249Roanoke, VA
Services provided
25% Call Center Services55% Transcription10% Back Office Outsourcing +1 service10% Customer Service OutsourcingE-Rad imaging and reporting services, a Transcription company, was launched in 2010. The firm offers Transcription and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in Virginia
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Ability to deliver
29.2/40.017/20 Reviews7.6/10 Clients & Experience4.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
24.3/40.016.8/20 Reviews1.8/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Fairfax, VA
Ability to deliver
7.7/40.00/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+$100 - $149 / hr10 - 49Alexandria, VA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr10 - 49McLean, VA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Arlington, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Arlington, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosedFreelancerFairfax Station, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+< $25 / hr50 - 249Roanoke, VA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services75% Other
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