Top Call Center Services & Voice Services for IT Services in New York City
29 Companies
3 Leaders 15 Contenders
Best Call Center Companies & Voice Services for IT Services in New York City
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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Martal Group
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$1,000+$25 - $49 / hr250 - 999Oakville, CanadaServices provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
TransparentReasonable pricingAccessibleUnderstands the needs of their clients -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
AccessiblePersonableEfficientInnovative -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Great teamTeam playersReliableProfessional -
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Martal Group
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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+$25 - $49 / hr250 - 999Uniondale, NYServices provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
TransparentReasonable pricingAccessibleUnderstands the needs of their clients -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% Back Office OutsourcingFirmsDesk offers a range of services including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The overall feedback from their reviews highlights their responsiveness, technical proficiency, and exceptional project management. Clients consistently praise FirmsDesk's proactive approach, quality of work, and ability to meet and exceed expectations, making them a reliable partner for various customer support needs.
Proactive4.5 out of 5.0 rating for costTransparentReasonable pricing -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
4.6 out of 5.0 rating for costTimelyPuts the customer firstReasonable pricing -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Exceptional performanceTimelyHelpfulCommunicative -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Open to feedbackFlexibleHard workingExceptional results -
$1,000+Undisclosed10 - 49New York, NY
Services provided
25% Digital Strategy25% Email Marketing25% Sales Outsourcing +2 services15% Conversion Optimization10% AdvertisingFlyTech, Inc. primarily offers lead generation, sales development, and marketing services, leveraging channels such as email and LinkedIn to drive client engagement and pipeline growth. The reviews highlight FlyTech's effective project management, strategic collaboration, and innovative approach, consistently delivering impressive results and high customer satisfaction. Clients commend their responsiveness, expertise, and ability to align with company values, fostering productive partnerships.
InnovativeTimelyCommunicativeProactive -
$1,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% Content Marketing20% Graphic Design15% Sales Outsourcing +8 services10% Search Engine Optimization5% Demand Generation Marketing5% Digital Strategy5% Ecommerce Marketing5% Email Marketing5% Pay Per Click5% Public Relations5% Social Media MarketingLeadsPanda specializes in content creation, social media enhancement, and influencer engagement, with services extending to guest posting and building case studies. Across reviews, clients praise LeadsPanda for their prompt project management, high-quality content delivery, and effective engagement strategies, though some suggest improvements in technical SEO and revision speed. Customers appreciate their adaptability and cost-effective solutions tailored to meet various marketing objectives.
Very responsiveAdaptableWell-organized projectsOpen to feedback -
$100,000+$100 - $149 / hr10 - 49New York, NY
Services provided
70% Sales Outsourcing15% Engineering15% Marketing StrategySales Outsourcing company BYG Advantage is headquartered in New York, New York and Singapore, Singapore. Founded in 2010, the team provides Sales Outsourcing and Marketing Strategy.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Call Center Services20% IT Strategy Consulting20% Web Design +5 services10% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Customer Service Outsourcing10% IT Managed Services10% Search Engine OptimizationVirtusaPolaris offers comprehensive Contact Center Services, including both inbound and outbound call handling, telemarketing services, and customer support. The overall feedback highlights the company's excellent ability to manage calls through a fully automated telephony system, ensuring high reliability and significant time savings. Clients particularly appreciate VirtusaPolaris' dependability and efficiency in handling patron account services.
Reliable2 reviews mention Call Center Services5.0 out of 5.0 rating for cost -
$1,000+$100 - $149 / hr10 - 49Newark, NJ
Services provided
25% Sales Outsourcing20% Content Marketing10% Branding +8 services10% Digital Strategy10% Marketing Strategy6% Email Marketing5% Graphic Design5% Logo3% Content Writing Services3% Social Media Marketing3% Web DesignMKC Agency offers a range of marketing services including lead generation, branding, content creation, and sales strategy development. The overall feedback highlights their deep industry knowledge, exceptional project management, and ability to deliver measurable results, such as increased revenue and enhanced brand presence. Clients consistently commend the agency's responsiveness, expertise, and alignment with company values.
ProactiveEfficientUnderstands the needs of their clientsWell-organized projects -
$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Open to feedbackCollaborativeExceeds expectationsResults-oriented -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
High-quality workCommunicativeExceeds expectationsExperienced -
$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
100% Sales OutsourcingAlphoric is a lead generation and marketing firm that specializes in data scraping, booking qualified sales calls, and enhancing lead quality for B2B companies. Across their reviews, clients consistently praised Alphoric for their effective project management, timely delivery, and genuine care for client success. Their services were frequently commended for adding significant value and improving revenue, with notable comments on their sophisticated lead generation systems and impressive communication.
Well-organized projectsResults-orientedHigh-quality workTimely -
$25,000+Undisclosed10 - 49New York, NY
Services provided
25% Call Center Services25% Market Research25% Marketing Strategy +1 service25% Sales OutsourcingEstablished in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
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$10,000+Undisclosed10 - 49New York, NY
Services provided
20% Call Center Services70% Sales Outsourcing10% Conversion OptimizationLaunched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
40% Call Center Services50% Sales Outsourcing10% Business ConsultingDigiReps.co offers Contact Center Services, specializing in appointment setting and B2B lead generation through effective outbound call strategies. Clients consistently praise their cost-effective solutions, excellent talent, responsive project management, and quality results that align with their business needs, highlighting DigiReps.co as a reliable partner in achieving new business opportunities and sales growth.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
60% Call Center Services20% Graphic Design20% IT Managed ServicesFSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
50% Call Center Services50% OtherIn New York, New York, Conduit Global is a midsize answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
30% Marketing Strategy30% Sales Outsourcing20% Business Consulting +1 service20% Product MarketingRevenue Accelerators is a Marketing Strategy company based in New York, New York. The team specializes in Marketing Strategy and Sales Outsourcing.
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$5,000+Undisclosed2 - 9New York, NY
Services provided
20% Content Marketing20% Email Marketing20% Social Media Marketing +4 services10% Application Testing10% Digital Strategy10% Marketing Strategy10% Sales OutsourcingHeadquartered in New York, New York, LatitudeBOX is a social media marketing agency. Established in 2020, the team provides Social Media Marketing and Content Marketing.
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$1,000+$100 - $149 / hr10 - 49New York, NY
Services provided
25% Email Marketing25% Sales Outsourcing25% Web Development +2 services15% Custom Software Development10% AR/VR DevelopmentSourch Technologies Pvt. Ltd. specializes in digital marketing solutions and web development, offering services such as lead generation, social media management, and brand building. Reviews highlight their exceptional project management, outstanding customer support, and significant impact on revenue growth, although there is a suggestion for improvement in email marketing.
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UndisclosedUndisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services10% AI Development10% Application Management & Support +7 services10% Application Testing10% Cloud Consulting & SI10% Computer Engineering10% IT Managed Services10% IT Strategy Consulting10% Robotics Process Automation10% UX/UI DesignGenisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
60% Fractional CMO Services40% Sales OutsourcingLevel Seven NYC is a Fractional CMO Services company. Their small team is located in Miami, Florida and New York, New York. Their team specializes in Fractional CMO Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Queens, New York City, NY
Services provided
30% CRM Consulting and SI25% Business Consulting15% Branding +2 services15% Marketing Strategy15% Sales OutsourcingWendt Partners is a small Queens, New York City, New York-based CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Call Center Services40% IT Managed Services30% IT Strategy Consulting +1 service20% Cloud Consulting & SIMyriad Supply is a midsize IT managed services company founded in 2003. Their team provides IT managed services and IT strategy consulting.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +11 services10% Customer Service Outsourcing10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% E-Commerce Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web DesignSitetrail LLC is a branding firm. Their small team is headquartered in New York, New York. Their services include Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Rochelle Park, NJ
Services provided
10% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +4 services20% IT Managed Services10% BI & Big Data Consulting & SI10% Business Continuity Management10% Compliance ConsultingGenesis Network Group, LLC is a cloud consulting & SI company. Located in Rochelle Park, New Jersey, their small team offers cloud consulting & SI and Cybersecurity. The agency was founded in 1995.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingTMP Direct offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center solutions. The overall feedback highlights TMP Direct's exceptional quality and professional yet warm approach, with clients specifically noting their impressive customer experience delivery and effective project management.
Professional1 review mentions Call Center Services5.0 out of 5.0 rating for cost -
$5,000+< $25 / hr50 - 249East Windsor, NJ
Services provided
20% Call Center Services20% AI Development20% Business Consulting +3 services20% Generative AI10% Custom Software Development10% Low/No Code DevelopmentIworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionIn Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in New York City
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
20.9/40.016.2/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.6/40.016.8/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
26.1/40.015.4/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$100,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$100 - $149 / hr10 - 49Newark, NJ
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
34.8/40.016.8/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
100% Sales Outsourcing -
$25,000+Undisclosed10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Call Center Services -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
5.6/40.00/20 Reviews1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$5,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services50% Sales Outsourcing10% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services25% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr250 - 999Uniondale, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$5,000+Undisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Sales Outsourcing75% Other
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