Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
See all 2 projectsDatascribe LPO is a company specializing in medical processing and billing services. Reviewers frequently commend their ability to save time and ensure data accuracy, with approximately 90% mentioning effective privacy management and cost efficiency. While some suggest improvement in metrics, the overall feedback is predominantly positive, highlighting their commitment to client service and reliable work quality.
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UndisclosedUndisclosed50 - 249San Francisco, CA
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See all 1 projectsDemand Inc. is a company specializing in tailored email outreach and lead generation. Reviews highlight their deep understanding of clients' SaaS platforms, transparent communication, and exceptional professionalism. With 100% positive feedback, clients praise their balance of concise and personalized messaging, which significantly enhances response and success rates.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
See all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
See all 2 projectsBorderlessMind is a software development company specializing in staff augmentation, providing expertise in areas such as iOS, Android, web development, and .NET client-server solutions. Reviewers consistently praise their responsiveness and ability to integrate with existing teams, with 100% of feedback highlighting their impressive communication and commitment to achieving success. Some mention occasional language barriers and alignment issues, but these are generally met with swift resolution by BorderlessMind.
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Undisclosed< $25 / hr50 - 249San Diego, CA
Services provided
See all 2 projectsMango Bibo LLC is a versatile company offering design and administrative support services. The company consistently receives high praise, with 100% of reviewers highlighting their professionalism, timeliness, and effective communication. Mango Bibo is particularly noted for its creativity and attentiveness, as well as its ability to deliver high-quality results that exceed client expectations.
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UndisclosedUndisclosed50 - 249
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See all 1 projectsSkymax Contact Center Inc. is a comprehensive service provider specializing in customer service, sales outreach, and back-office support. The overall feedback is overwhelmingly positive, with clients praising their honesty, effective communication, and cost-effectiveness. Notably, 100% of the reviews highlight their excellent service and fair pricing, demonstrating strong satisfaction with their offerings.
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UndisclosedUndisclosed2 - 9Reading, England
Services provided
See all 1 projectsVUBO Ltd is a financial services company that specializes in generating leads and increasing business turnover for clients in the payment processing sector. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their timely project delivery and efficiency in generating new business. Notably, no areas for improvement were mentioned by the reviewers.
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$1,000+< $25 / hr250 - 999
Services provided
See all 4 projectsAbacus First Solutions is an accounting and financial services company, providing comprehensive solutions such as bookkeeping, payroll, and tax services. The reviews indicate consistent satisfaction, with clients highlighting their cost-effectiveness, punctuality, and streamlined processes. An impressive 100% of reviewers commend their timely communication, while no significant areas for improvement are noted, demonstrating high overall client satisfaction.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
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$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
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See all 1 projectsOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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$5,000+$50 - $99 / hr10 - 49Pymble, Australia
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See all 1 projectsSalesdeck is a telemarketing and lead generation company known for its professional approach and effective project management. According to reviews, they consistently meet success criteria and deliver tasks on time and within budget. A significant 100% of reviewers recommend their services, highlighting their high-quality service in the sector.
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$10,000+< $25 / hr50 - 249Noida, India
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See all 20 projectsParangat Technologies is a versatile technology company specializing in web and mobile application development, alongside SEO services. With overwhelmingly positive feedback, approximately 95% of reviewers commend their communication, project management, and commitment to delivering high-quality solutions. Clients frequently highlight their proactive approach and ability to meet deadlines, making them a reliable partner for diverse technical projects.
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$1,000+$50 - $99 / hr10 - 49
Services provided
See all 17 projectsWebflow Leads is a web development company specializing in website design, UI/UX design, and Webflow CMS development. Their exceptional technical competence and creative design solutions are highlighted across reviews, with 100% positive feedback from clients. Reviewers frequently commend their proactive communication, timely delivery, and the significant improvements in website performance and user engagement, with some reporting increased conversion rates and traffic boosts of up to 45%.
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$5,000+$25 - $49 / hr10 - 49Gdańsk, Poland
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See all 3 projectsJBA Consults is a sales strategy and business development company known for refining sales processes and enhancing client acquisition strategies. Reviews highlight their success in improving sales structures by up to 45% and lead targeting accuracy by 35%. Clients appreciate JBA's practical approach, timely project delivery, and their ability to exceed expectations, with 100% expressing satisfaction and no areas for improvement noted.
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$10,000+< $25 / hr50 - 249Lahore, Pakistan
Services provided
TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr2 - 9Tel Aviv-Yafo, Israel
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See all 2 projectsEdamame is a lead generation and client acquisition company that excels in improving messaging and connecting clients with potential leads through email, calls, and LinkedIn. Reviews highlight their exceptional responsiveness and effectiveness, with 100% of clients noting timely delivery and significant conversion success, such as arranging over 250 meetings resulting in new clients and investors.
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UndisclosedUndisclosed50 - 249Burgas, Bulgaria
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See all 1 projectsZadarma is a digital services company specializing in VoIP solutions with CRM integration. Reviews highlight their responsive support and ability to deliver on time, with 100% of feedback noting their good value for cost and functionality. While their guidance could be more personalized, their overall service is highly regarded.
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$1,000+< $25 / hr10 - 49
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See all 2 projectsYour IT Soft is a web development company specializing in both front-end and back-end solutions, utilizing technologies such as PHP, Vanilla JS, and jQuery. The feedback highlights their efficiency and expertise, with 100% of reviewers praising their timely delivery and clean code. Clients appreciate their ongoing support and valuable project management skills, with no areas identified for improvement.
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$1,000+Undisclosed10 - 49Dover, DE
Services provided
See all 2 projectsGetsally is a lead generation agency known for its expertise in creating tailored outbound sales strategies across multiple channels, such as email and LinkedIn. Reviews indicate a 100% positive feedback rate, with clients highlighting their effective project management and impressive ability to craft personalized messaging that yields high-quality leads. Reviewers consistently praise Getsally for transforming cold outreach into a reliable revenue channel.
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$1,000+Undisclosed10 - 49
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See all 1 projectsGBC Digital Marketing is an SEO agency that specializes in enhancing web presence and driving organic search traffic. According to reviews, 100% of clients report impressive results, highlighting seamless communication and successful SEO strategies. Their personalized approach has consistently driven business outcomes, with no areas for improvement noted by clients.
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UndisclosedUndisclosed50 - 249Eau Claire, WI
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See all 33 projectsMy Receptionist is a business process outsourcing company specializing in call handling and customer service solutions. The company receives overwhelmingly positive feedback, with strengths noted in efficiency, quick response times, and cost savings. Approximately 80% of reviewers commend their effective call-answering services and customer satisfaction. Suggestions for improvement include increasing minutes per package and enhancing service customization.
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$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Services provided
See all 3 projectsVDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.
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UndisclosedUndisclosed250 - 999
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SignMore, a call center company, was launched in 2022. The midsize team specializes in Call Center Services and Sales Outsourcing.
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$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Services provided
See all 3 projects310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.
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UndisclosedUndisclosed10 - 49
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See all 1 projectsWork Better Now is a company specializing in providing full-time virtual assistance services. Their clients appreciate the excellent quality of personnel, with 90% of challenging calls being effectively managed by the assistants. Although the service lacks a part-time hiring option, it receives overwhelmingly positive feedback for the flexibility and skill set of its virtual assistants.
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$1,000+Undisclosed10 - 49Bangkok, Thailand
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See all 1 projectsReachly is a lead generation and LinkedIn engagement company, offering services such as cold email program development and LinkedIn outreach. Reviews highlight their high ratings, cost-effective solutions, and proactive project management. Approximately 100% of reviewers appreciated Reachly's flexibility and low investment yielding excellent results, with minor feedback on streamlining the onboarding process.
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$1,000+$100 - $149 / hr2 - 9Randburg, South Africa
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See all 5 projectsLevel180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.
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$1,000+Undisclosed2 - 9
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See all 9 projectsLeadRoad is a professional lead generation and appointment setting company that consistently earns high praise for its strategic efforts and results-oriented approach. Boasting a 100% satisfaction rate from reviewers, LeadRoad is commended for its timely project management, responsiveness, and valuable cost-to-service ratio. Approximately 85% of reviews highlight their effective communication and alignment with client values, leading to numerous successful outcomes.
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$1,000+< $25 / hr1,000 - 9,999Noida, India
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See all 4 projectsCyfuture is a versatile service provider offering inbound services, back-office support, web hosting, and tech support. Over 90% of the reviews highlight the company's strong customer service and effective communication. Clients appreciate their cost-saving strategies, with some reporting savings of up to 30% monthly. Cyfuture's commitment to quality and efficiency is consistently praised, with no significant negative feedback noted.
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$10,000+$50 - $99 / hr50 - 249Brighton, England
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Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr2 - 9
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See all 4 projectsVictoria AI is a consulting firm specializing in AI implementation solutions, helping businesses scale their development efforts through targeted lead generation and personalized sales strategies. With 100% positive feedback, clients praise their effective communication, timely delivery, and impressive white glove onboarding services, which have significantly increased sales pipelines and conversion rates.
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$1,000+< $25 / hr10 - 49
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See all 5 projectsBPO VA - Out of Business was a back office service provider specializing in improving efficiency and reducing costs for businesses through call center management and data handling. Reviews indicate a high level of satisfaction, with 80% of reviewers highlighting their efficiency and quality services. However, some suggested improvements in communication and network information.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsVoiceStamps is an outbound services company known for providing valuable information and quickly addressing customer issues. Clients report significant cost savings, with 70% of calls managed, saving approximately $20,000 monthly. While praised for quality, some suggest improvements in speed. Overall, customer feedback is largely positive, emphasizing financial benefits and efficient service delivery.
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$5,000+Undisclosed10 - 49
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See all 33 projectsRaises.com is a financial consulting firm specializing in M&A support, capital raising, and strategic financial structuring. Across their reviews, 100% of clients commend their efficiency, structured approach, and tailored solutions, with 89% highlighting their cultural fit and alignment with client values. Additionally, 78% of reviews mention the successful acquisition of letters of commitment, underscoring their effectiveness in securing financial instruments.
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Undisclosed< $25 / hr250 - 999New York, NY
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See all 2 projectsCogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.
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Undisclosed< $25 / hr10 - 49
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See all 2 projectsSupport365days is a customer support company specializing in email and chat support, as well as solving order issues. They are consistently praised for their rapid response times and cooperative nature, with 100% of reviewers noting their quick and impressive service. Overall feedback is overwhelmingly positive, reflecting their commitment to customer satisfaction and reliability over more than two years of collaboration.
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UndisclosedUndisclosed10 - 49St. Petersburg, FL
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See all 3 projectsOnScript is an AI-driven call tracking and scoring company specializing in enhancing compliance and performance in call centers. Reviews indicate a 100% positive feedback rate, highlighting their ability to improve compliance, lead qualification, and agent performance. Clients appreciate their responsiveness, transparency, and collaborative approach, with 75% of reviewers mentioning these attributes as impressive.
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$1,000+< $25 / hr10 - 49
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See all 6 projectsGlobal Hola is a staffing and outsourcing company that excels in finding virtual assistants and other outsourced roles for businesses. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their speed, customer service, and communication. Clients appreciate Global Hola’s commitment to finding the right fit and their authentic, transparent approach to the hiring process.
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$5,000+< $25 / hr2 - 9
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See all 8 projectsAnswerFone is a phone answering and receptionist service provider that caters to various business needs, including call handling and lead generation. The majority of their clients express satisfaction with their services, highlighting effective communication, professional staff, and cost efficiency. Approximately 70% of reviewers commend specific team members for their professionalism, while some suggest improvements in data analysis and reporting.
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$1,000+$25 - $49 / hr250 - 999
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See all 40 projectsSpectrum BPO is a specialized agency providing e-commerce solutions, focusing on Amazon store optimization, PPC management, and brand growth. The company consistently receives positive feedback, with over 90% of reviewers praising their efficiency, responsiveness, and expertise. Clients frequently highlight their reliable communication and ability to deliver measurable results, such as increased sales and improved conversion rates.
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$1,000+< $25 / hr2 - 9Rajkot, India
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See all 2 projectsValaya Technologies is an IT company specializing in website renovation and SEO optimization. With 100% positive feedback, clients appreciate their cost-effectiveness, timely delivery, and problem-solving capabilities. Their project management skills and alignment with client values are frequently highlighted, with no areas for improvement noted by reviewers.
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$1,000+< $25 / hr50 - 249Davao City, Philippines
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See all 12 projectsND-KNOW SOLUTIONS is a multifaceted digital marketing and content production company offering services such as podcast editing, video production, digital marketing, lead generation, and social media management. Across a range of reviews, 100% of clients express satisfaction with the professionalism, reliability, and quality of deliverables provided by the team. Clients are particularly impressed by ND-KNOW SOLUTIONS' effective communication and timely delivery, noting a significant increase in engagement, such as a 50% growth in course enrollments and substantial increases in viewership and sales.
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$10,000+$25 - $49 / hr10 - 49Cornelius, NC
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See all 2 projectsProphetLogic is a results-driven sales and marketing company specializing in outbound prospecting and pipeline development. They have consistently received positive feedback, with 100% of reviewers praising their effective lead generation and personalized service. Clients highlight their strong company culture, excellent project management, and focus on business success, with no significant areas for improvement mentioned.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
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See all 1 projectsYes Automation LLC is a project management company specializing in equipment renting services in the UAE. Their clients report increased efficiency and productivity, with 100% positive feedback noting timely delivery and excellent response times. The company is recognized for its high ratings and cost-effective solutions.
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UndisclosedUndisclosed250 - 999Makati City, Philippines
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See all 2 projectsFilta is an e-commerce support and staffing company known for providing skilled personnel in areas like advertising and catalog management. Reviews highlight a 100% satisfaction rate with their ability to align with company values and meet deadlines, while clients praise their dedication to cultural fit and effective project management.
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$1,000+Undisclosed250 - 999Canton, OH
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Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Dubai, United Arab Emirates
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See all 3 projectsDK Global is a customer development and outreach consultancy that assists companies in refining their products and expanding market presence. The reviews are overwhelmingly positive, with clients praising their responsiveness, effective project management, and cultural fit. Approximately 67% of reviewers highlight their ability to go beyond the agreed scope, and around 33% emphasize their impactful outreach strategies and communication skills.
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$50,000+< $25 / hr50 - 249Bengaluru, India
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V Catch is an answering service company and Customer Service Outsourcing company. Launched in 2023, their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9
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See all 2 projectsExecutary is an administrative support company specializing in diary management, inbox handling, and client communications. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, helpfulness, and minimal onboarding requirements. Clients appreciate their flexibility and timely project delivery, indicating a strong cultural fit and excellent value for cost.
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$1,000+< $25 / hr10 - 49New Delhi, India
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See all 2 projectsMultilingual Call Centers is a customer support service provider specializing in multilingual and culturally sensitive communication. Reviews reflect a 100% satisfaction rate, highlighting their ability to enhance global customer engagement through seamless integration and timely, personalized interactions. Clients commend their adaptability, proactive communication, and alignment with brand values, contributing significantly to customer satisfaction and operational efficiency.
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$5,000+Undisclosed250 - 999Montevideo, Uruguay
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See all 2 projectsSynapsis Smart Outsourcing is a customer support outsourcing company specializing in providing dedicated teams for technical troubleshooting and cybersecurity services. Reviewers commend the company for its exceptional follow-through and customer-first approach, achieving over 90% customer satisfaction scores. Additionally, 100% of reviewers highlight Synapsis's successful integration and seamless collaboration with client operations.
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
Services provided
See all 2 projectsPowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$50 - $99 / hr50 - 249Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.