Parangat Technologies

BACKGROUND

Please describe your company and your position there.

We are virtual event organization. Managing live and hybrid events globally. Current position here- HR Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Parangat Technologies, and what were your goals??

Parangat was hired to provide customer support for a live virtual project which had international delegates. Our goal was to successfully onboard attendees to the live event, it was one of our big projects, Parangat team supported well.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was identified from a local search engine, followed by formal meeting and understanding of doability. We mutual agreed to a written agreement and completed the project.

Describe the project in detail and walk through their service package, including any calling tools used.

An international client of ours was having a conference for full week. which had worldwide attendees. Parangat team along with our inhouse team was there to ensure the smooth onboarding on our virtual platform to attend the event.

Who did you work with and what was the feedback process like?

We had a shift incharges to oversee the team handling the virtual attendees. The daily reports help team understand the gaps, if there were any.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

The customer support was satisfactory. The queries were handled well.

Describe their project management style, including communication tools and timeliness.

The team was managed virtually. Mode of communication was chat and email.

What did you find most impressive or unique about this company?

The positive attitude of the executive team and the core team on the ground was a boon to their work style. Feedback was also taken affirmatively and acted as desired.

Are there any areas for improvement or something they could have done differently?

Although the team was very supportive, the core team members need more training to perform in better and efficient manner.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an online grocery delivery service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat Technologies?

We needed an agency to build my company’s websites and applications.

SOLUTION

What was the scope of their involvement?

I wanted various applications for receiving orders, users, and drivers. Parangat Technologies built all three cross-platform applications with corresponding websites. Their team developed the platforms from scratch and with a sign-in to the payment gateway.

In the first meeting, I provided the scope and what features I needed. They provided template designs and even assist with marketing strategies.

What is the team composition?

I sometimes am in contact with Sahil (Owner, Parangat Technologies), and coordinate with the project manager and developer.

How did you come to work with Parangat Technologies?

I searched online for app development companies and found three or four agencies. I received the best response from Parangat Technologies. Their team was friendly and outspoken.

How much have you invested with them?

We’ve spent $63,000 so far.

What is the status of this engagement?

We started working with Parangat Technologies in October 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we’re a startup, their team has been kind and helpful giving suggestions. I’ve seen positive feedback from the MVPs. Parangat Technologies went above and beyond, providing services outside the scope.

How did Parangat Technologies perform from a project management standpoint?

I chose Parangat Technologies over other companies because of their excellent communication and documentation. Their team doesn’t delay conversations, and we’re in constant contact through WhatsApp which is easier for our process than email.

What did you find most impressive about them?

Parangat Technologies is full of dedicated and interested workers. Their views and commitment to engaging are the best things about the company.

Are there any areas they could improve?

No, there are none that I can think of.

Do you have any advice for potential customers?

Work with Parangat Technologies and their team. They strive to be involved. Make sure your team is available to talk with them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a retail consulting firm. We advise CPG companies, retailers, wholesalers, and manufacturers on how to improve their businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat Technologies?

I engaged Parangat Technologies to develop a website and mobile application from scratch. The apps and sites that I commissioned from past vendors suffered from glitches and didn’t meet my standards.

SOLUTION

What was the scope of their involvement?

Parangat Technologies built the app for iOS and Android. They developed a system that customizes the interface to each client depending on their industry. This feature makes us seem like a big firm with many offerings but also gives a personalized feel in customer service.

What is the team composition?

My main point of contact was Sahil (Founder and CEO, Parangat Technologies) who served as the business development (BD) project manager. I worked with a salesperson, a technical team, and a marketing person who advised on content as well as word and image usage.

How did you come to work with Parangat Technologies?

A colleague recommended them to me. After a quick Google search, I considered them along with two other vendors. Parangat Technologies demonstrated a great deal of experience working with English-speaking clients. They also offered valuable insights into my apps and a middle-of-the-road quote. These factors drove me to choose them for my project.

How much have you invested with them?

We spent $70,000 AUD (approximately $49,976 USD).

What is the status of this engagement?

We worked together from February–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As an emerging business, we regularly see 10%–15% growth each year. Since we engaged with Parangat Technologies, we’re looking at a 30%-growth year and have seen lifts in other metrics such as dollars per customer and average spend per user. Downloads for free content on our site have also increased significantly.

How did Parangat Technologies perform from a project management standpoint?

Parangat Technologies put together an excellent timeline. I have experience working with offshore vendors and had no surprises while working with their team. On occasion, an edit that I requested would cause a small delay, or they left a glitch in a final product that they showed me. However, we were highly satisfied with their overall work.

What did you find most impressive about them?

They delivered high-quality products at exceptional value.

Are there any areas they could improve?

Once or twice, some tasks fell through the cracks or a final product had small errors. But there were never any significant issues.

Any advice for potential customers?

Working with an offshore company may present unexpected challenges, so be sure before you agree to a contract. However, clients ready to make that leap should consider Parangat Technologies’ work.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a consulting company. We provide consulting services and outsource software development for clients in Ireland and the UK.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat Technologies?

We engaged Parangat Technologies to design and develop our mobile application.

SOLUTION

What was the scope of their involvement?

At first, we had a vague vision of how the app should work. We commissioned Parangat Technologies to create a technical design so that both sides understood our business requirements more clearly. They then helped us write the detailed technical spec and the wireframes of the app, including its UI/UX.

After two months, Parangat Technologies performed end-to-end software development of the app in both iOS and Android. Their team delivered three releases during the first phase of software development. They also helped us fix bugs during user acceptance testing (UAT) releases. We now retain their services for maintenance.

What is the team composition?

We worked with a part-time database administrator (DBA), a UX person, a project lead, and several part-time testers. We also had 2–3 developers, including an iOS developer and an Android who both worked full-time.

How did you come to work with Parangat Technologies?

We wanted a small partner who would grow with us. After shortlisting several companies based on our requirements, we narrowed it down to three vendors. We contacted all three and discussed proposed technical architecture to find the best fit for our project needs. Parangat Technologies stood out from the competition with their drive and their high-quality work.

How much have you invested with them?

We spent €42,000 (approximately $47,900 USD).

What is the status of this engagement?

We worked together from June 2016 until June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Parangat Technologies delivered value to our company from start to finish. Their team not only built an app on two platforms for us, but they also set up the foundation for our software for years to come.

How did Parangat Technologies perform from a project management standpoint?

The project manager did excellent work in structuring and overseeing each process. In the beginning, they outlined the team that Parangat Technologies was bringing on and established a point of contact on each side to handle product deliveries. Since their team worked remotely, we used the time zone difference to our advantage; we would post a task in the evening and find it finished and ready in the morning. We used screen sharing in meeting to go over fine details; otherwise, we communicated via email or phone.

What did you find most impressive about them?

The team responded diligently to email. They were dedicated to delivering the best possible solution to our requirements and guided us through each process. They advised us not to cut corners as it would bring more challenges to the technical teams later and cost more time and money. I appreciated their honesty and proactivity. They genuinely put the customer first. Parangat Technologies also was honest and upfront in their technical designs.

Are there any areas they could improve?

As they grow, I believe that they would benefit from a more structural approach for larger projects. At the moment, Parangat Technologies pulls resources from one project to another because they’re a small team.

BACKGROUND

Introduce your business and what you do there.

Swimming Pool & Spa Warehouse is a distributor that sells pool and spa equipment. I’m the owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat?

We needed to redo our website for the pool and spa business, and they also redid a website for another division of the business where we distribute pool pumps.

How did you come to work with Parangat?

We had an existing website for 10-12 years but it wasn’t up to date and wasn’t working for me. A friend of mine recommended Parangat. I tried them out, and they fixed my issue.

SOLUTION

What was the scope of their involvement?

I wanted an e-commerce website for the pool and spa business. We have pool pumps, salt, chlorinators, and all products to do with pools. I was hoping to just make some changes to the existing website but the pages weren’t working properly, so Parangat started a new website from scratch. We kept on building onto the site with different products, photos, and content. We went from 5-6 pages to 21-22 pages. We added a shopping cart and changed the whole theme. We kept adding to it, and it ended up being what we wanted. 

The second project they made was just for one product for pool heating so that site is only 5-6 pages.

They also work on SEO for our sites.

What is the team dynamic?

My main contact was with the project manager. We also had a graphic designer.

How much have you invested with them?

We spent 9,000 AUD [$7,200 USD] on the first website, and 5,000 AUD [$4,000 USD] for the second website. I pay 1,500 AUD [$1,200 USD] per month on SEO. I’ve done the website twice in Australia and have spent close to 35,000-40,000 AUD [~$30,000 USD]. Doing two websites for 14,000 AUD, I can’t go wrong. 

What is the status of this engagement?

We started working with them in May 2016, and they finished the two websites in September 2016. They still work with us on our SEO.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have 60-70 products on the site.

How did Parangat perform from a project management standpoint?

They’ve done very well. They told me what needed to happen and did a lot of handholding in the beginning. That was good for me because I’m not a technical person. I spent 30,000 AUD [$24,000] on my first website and it crashed and I had to redo it again. This is the third time I’ve rebuilt it, and now I’m good.

They’re in India so our primary mode of communication was email. They sent diagrams for me to approve and changed anything I didn’t like. It was a smooth process.

What did you find most impressive about them?

They’re very honest with me and very up front. If there was anything extra that I wanted, I knew the cost up front. The previous company that worked on the site kept needing more money. I was cautious in the beginning, but because a friend of mine had used them, I was more comfortable. They stuck to their word. If they told me something would take three weeks, they were done in three weeks. They did three to four milestones per project. Here in Australia, a firm will tell you three weeks, but six weeks later you’re not any closer.

Are there any areas they could improve?

No. They’re good which is why I used them again and continue to use them for SEO.

BACKGROUND

Introduce your business and what you do there.

I wanted to develop an alert system app where you can nominate people within your contact list as emergency contacts. If there's a problem or something's wrong, there's an alert button which can be triggered that sends a message to the nominated people and notifies them that there's a problem. I haven't launched the app yet, but I'm looking at the next stage, where to go, and how to launch it from there.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat Technologies?

I needed help developing the actual application. I had some work done by local people in Australia but wasn't very happy with what they were doing, so I asked Parangat Technologies to step in. The application was built for both iOS and Android.

SOLUTION

What was the scope of their involvement?

I already had some work done before they came on, so we started by discussing everything I had, rather than start from scratch again. I had a reasonably good idea of what I wanted. They took down all the requirements, went through the development process, and took screenshots, working their way through the whole process before they went too far into it to make sure it was all right. They helped me go through the process of refining and told me what information they needed to do certain things. They were able to explain the background stuff that needed to happen, just so I could get a clear idea of what was possible, what would cost more, and what would be more cost-effective versus something that would be more expensive. They definitely helped with that process. After discussions, I left them alone to go off and come back with sampling, test apps, and all that.

How did you come to work with Parangat Technologies?

I had a local company developing the app here in Australia for a little while, and they seemed to be running around in circles. In the end, we had a dispute over billing. I told them that it seemed like they were just doing circle-work. I wasn't quite sure what they were doing, so I started looking elsewhere and came across Parangat Technologies. They seemed to be pretty confident and quite capable. I rang some of their other customers and they had good reviews, so I thought I'd give them a try. 

How much have you invested with them?

I've spent about $8,000 to $10,000 AUD [$6,400- $8,000 USD]. I had already spent about $5,000 AUD [$4,000 USD] on the local team. They were fine, it's just the money that was lost, and that's one of the reasons I switched over to Parangat Technologies. It was a good price and they seemed to be able to deliver.

What is the status of this engagement?

I started working with them towards the end of 2016. It was a 3-month project, on and off. I haven't quite fully launched the company to go with it as yet, but it was something that I developed in my spare time, paying for things as I went.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm pleased with it. There's always room for improvement on everything. It's something that's evolved, but I'm quite happy with it at the moment—the way it performs and the way it runs.

How did Parangat Technologies perform from a project management standpoint?

Sahil Gupta [CEO, Parangat Technologies] was good. They listened and if they weren't sure about something, they always came back and checked. They didn't just go off and do things and then come back to me having spent weeks developing code in the wrong direction. There was good communication. They were coming back-and-forth to let me know what they were doing. I found them quite good in that respect.

What did you find most impressive about them?

I'm happy with the interface and the responsiveness of their team. I'm quite happy to continue working with them and developing it further.

Are there any areas they could improve?

The time difference was an issue for me, working a 5 hour difference between where I am in Melbourne and where they are in India. It would've been easier if they were working in my time zone. The response could be a bit quicker in that sense, but they've fixed that now from what I understand when I spoke with them. They've set up a team to work Australian time, which helps.

BACKGROUND

Introduce your business and what you do there.

I was the CEO and founder of E-Log Systems. The company was based on an idea I had for a tracking and recording Android and iOS application. In Australia, we have learner [student] drivers; for them to get their license, they have to obtain 100-120 hours of driving records, depending on the region. I used to do this in a log book.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat Technologies?

I obtained a patent for electronic logging, so the next step was to develop an iOS and Android tool for learners to log hours automatically.

SOLUTION

What was the scope of their involvement?

I gave Parangat the code built previously by other developers, but we worked out that it had too many errors, so we scrapped everything and started from scratch. They provided both frontend and backend development, as well as design for Android, iOS, and web.

There are 6 states in Australia with different regulations, so it was almost like building 6 different iOS and Android apps, all combined into one. Users could pick which state they were in, and have the right parameters applied. It was a big job, and rolling it all into one app was a challenge.

How did you come to work with Parangat Technologies?

I had used 4 different companies in Australia, and had issues with all of them. There are a few formulas in place, and none of them could crack the coding. I decided to try my luck overseas, and found Parangat, who understood my challenge, even though there is no hour-tracking for learner drivers in their region. I was impressed, and we’ve built a very good relationship.

How much have you invested with Parangat Technologies?

The cost of their work was around AU$40,000. [$30,000]

I went through 4 app developers in Australia, with the first round costing $25,000. The app they delivered kept on crashing, so I moved on to the next company. Overall, I spent about $60,000 locally, with no app.

What is the status of this engagement?

There were a few timelines and projects we wanted to achieve. Overall, the project took about 4 months to complete. The project started in November 2015, and was completed in 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I have taken the app off the market after some legal issues with the state government, which was my client, who are paying me a licensing fee. They decided to build their own, but the intellectual property is still mine. This project was built as a proof-of-concept.

Without Parangat’s app, I wouldn’t have come to the licensing stage with the government. It was available to the public for a good 9 months, and we had a good number of downloads and traction. It was probably the reason why the government decided to move quicker on it.

We used satellites and phone towers for tracking users’ activity through the app. I tested it vigorously, and it performed just like I wanted.

How did Parangat Technologies perform from a project management standpoint?

Sahil Gupta, their CEO, was my contact point. I wanted someone senior, but there were 3-4 others working on the project, including 2 iOS developers, 2 Android developers, and some graphic designers in charge of wireframes and graphics at the beginning. The backend work was quite smooth, which surprised me. We mostly communicated through Skype, but Parangat also used a platform similar to Google Docs, through which I could see what was being done throughout the day. I, the programmers, and the project manager were included in it, and I could see updates and text live with them.

What did you find most impressive about Parangat Technologies?

They understood my concept, and it was very easy to communicate with them. I thought I would have some large issues, given that this approach is not taken in their country, but Parangat grasped the logic and formulas behind it.

Are there any areas Parangat Technologies could improve?

No. The good thing was that I knew what I wanted, even though Parangat gave me some good enhancement ideas, which I used.

BACKGROUND

Introduce your business and what you do there.

I am the managing director of an educational organization in India that has 4 colleges in different cities. We offer bachelor and technical degrees.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat Technologies?

We wanted to develop a customer relationship management system that would connect all of our colleges. I regularly visited our campuses to monitor academics, affiliations, policy compliance, and commercials. Back then, I had to maintain a separate file system for each college. These digital and physical files were updated manually. I wanted to aggregate, access, and amend all of that information on one platform.

SOLUTION

What was the scope of their involvement?

I consulted Sahil, the owner of Parangat Technologies. He proposed a CRM app and system that would store all of our information on the cloud. Based on our discussions, Parangat’s team created a functional specification document. I am not a technical person, so I’m not very familiar with the languages or integrations used.

Parangat built a CRM that runs on Linux. They created student, parent, and administrator portals within the CRM. The platform includes a learning management system for students that can record data for courses, attendance, timetables, exams, and fees. The system can even accept online payments using a third-party payment gateway. The team also developed mobile apps since we wanted the platform to work on smartphones, iPads, and tablets.

How did you come to work with Parangat Technologies?

We found them online by doing a Google search for “CRM Android app.” We talked to Parangat’s team and received a quotation. Aside from contacting some of their references, we read Parangat’s reviews on Clutch. They had worked previously with educational institutes, who mentioned that they were satisfied with the work. Parangat also had a fair quotation, compared with the 3 or 4 other vendors we contacted. Based on these factors, we decided to choose Parangat.

How much have you invested with Parangat Technologies?

The cost of Parangat Technologies’ work was around 6 Indian lakhs [$9,310], which was paid in 3 installments.

What is the status of this engagement?

I don’t remember the exact time we started working with Parangat, but the project needed to be completed before the admissions period. The attendance, fees, and parent-student timetable modules took 8–9 weeks. The project has been completed.

We are now talking with Parangat about enhancing the portal for other purposes, such as adding hostel and transportation functionalities. We are considering asking Parangat to be our IT partners. If they provide good after-sale support in the next 3–4 months, we will definitely go ahead with that plan.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have just started using the solution. The system is dynamic and can track data in an innovative way. We can now add multiple colleges into one system. It also lets me communicate with my colleagues about anything that requires my attention. We are uploading the timetable in time for the new admissions period, which will start in 20 days. After we’ve completed that, we plan to deploy the attendance app to classrooms. We plan to start with new data from 1,600 students. Students can record their attendance on the mobile app, which uses geofencing. This will definitely save a lot of time, especially when reporting on students’ performance to their parents. There were cases of students lying to their parents about their attendance. The CRM has also helped us collect fees. Students and parents now receive automatic SMS and email notifications when fees are due, eliminating the need for printed invoices.

The CRM has become a product that our organization can sell to other institutes. I am happy that Parangat’s policy states that the client owns the intellectual property rights. That means we have the authority to re-engineer and resell the product. Our relationship with Parangat is slowly turning into a long-term partnership. As we sell the product to our clients, Parangat will handle the customization and other technical aspects.

How did Parangat Technologies perform from a project management standpoint?

I had a good experience with Parangat’s team. They followed industry standards and best practices for project management. They used Agile approaches, tracking progress with collaboration tools like JIRA. We were in constant communication with a single point of contact. He was quite responsive and worked quickly. He understood the project well and handled all of our requirements. We had a customized contract based on the ODC [Offshore Development Center] model, where Parangat assigns dedicated resources on a monthly basis. These resources have accommodated all of my requests and suggestions for improvement. They have been quite flexible and patient.

What did you find most impressive about Parangat Technologies?

We were very specific about the due date. Parangat delivered what we requested on time, which is not a usual occurrence in the Indian market. I really appreciated that. We’ve worked with other IT companies for college websites and apps before, and Parangat is the best provider in terms of meeting deadlines. These guys are amazing.

Are there any areas Parangat Technologies could improve?

Nothing specific comes to mind. It’s too early to say anything about the platform. We have just started using it, and everything seems good. There were a few bugs, but these were within acceptable margins.

BACKGROUND

Introduce your business and what you do there.

We are a trucking company focusing on city rounds. I'm the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat Technologies?

We had a challenge managing routes that passed train tracks and low bridges. Drivers had to take different roads each time, which led to a lot of overhead. We wanted a solution that would work irrespective of Google Maps and other services, create a standard pathway for drivers, and provide real-time information for them. 

SOLUTION

What was the scope of their involvement?

Parangat initially developed the Android version of our app. We’re in the process of developing the iOS version so that we can have everyone onboard. We’re also working on upgrades to speed-up the process of relocating trucks when they break down. The app allows drivers to take a picture and associate location information with it for maintenance people. Drivers can also use the app to create notifications of accidents and other traffic jams so that their colleagues can take alternate routes.

How did you come to work with Parangat Technologies?

I found Parangat through a friend who had experience working with freelancers. I gave them a part of the project as a test, and they delivered well, so I assigned Parangat the rest of the work. Parangat was willing to provide designs and a prototype based on only a down payment, so I didn’t have to throw in a lot of money from the start.

How much have you invested with Parangat Technologies?

The cost of Parangat’s work has been $30,000 so far for both versions of the app. We are halfway done.

What is the status of this engagement?

We have been working with Parangat for around three years. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

The app developed by Parangat is unlike any other trucking software on the market. We haven’t advertised it yet since we didn’t want to exclude iOS users. The people who have tested the app have given us good reviews. We anticipate that the app will be very successful.

How did Parangat Technologies perform from a project management standpoint?

I had a contact from their side throughout the project, and Parangat assigned professionals for each segment of the work. I was given questionnaires for each part of the work, asking me what I wanted to do, and we also had phone conversations. Parangat sent me emails confirming my decisions. They had a hands-on approach and customized every part of the project. They were always on time in terms of communication and did everything possible to ensure the success of the project.

What did you find most impressive about Parangat Technologies?

We have trucks with different heights, so Parangat color-coded our routes based on that. This allows our drivers to see at a glance when a particular truck cannot go through an area. This is a very good feature since it can prevent drivers from having to back up.

Are there any areas Parangat Technologies could improve?

I don’t see anything. Parangat has always provided resources who helped us with any issues we encountered. 

BACKGROUND

Introduce your business and what you do there.

We provide technical solutions to various clients, offering ways to promote the latest fashions and grossing patterns in terms of cosmetics and apparel. We also collect and maintain a directory and review of wellness and spa centers in the market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parangat Technologies?

We were looking for a partner to provide mobile app development services without leaking our ideas.

One of our customers needed a complete system for a fashion-based site with e-commerce components. We were looking for a technical partner who could assist us with the inception of the project and provide maintenance on an ongoing basis. 

SOLUTION

What was the scope of their involvement?

Parangat Technologies developed our site. It has fashion trendsetting components, allowing users to follow new boutiques and fashion houses. Different fashion houses can sign up on the platform and display their latest offerings.

How did you come to work with Parangat Technologies?

We conducted a Google search, and their Clutch listing was a prominent deciding factor for us. They have a representative in the UK who met with the owners of the business, and we found them satisfactory to start with. We got an NDA from the company and a separate NDA from the team that did the work.

Fortunately, Parangat Technologies’ program manager has a background in fashion design, which made the project more realistic.

How much have you invested with Parangat Technologies?

The cost of Parangat Technologies’ work has been around $60,000. We have also signed on for a 2-year maintenance contract, which covers everything related to the site using a 10-person team in India. They handle any further enhancements and bug fixes, as well as customer support for order errors and so on. Our ongoing contract is for $72,000 per year. Even though it’s called a maintenance contract, it centers mainly around new functionality additions.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We have onboarded some renowned fashionistas from the UK and France and have a good number of reputable e-commerce fashion companies looking to sign with us in the next few months. We anticipate that as soon as we go live with the beta, we will have around 40,000 customers. Approximately 35,000 people are already subscribed to our newsletter.

How did Parangat Technologies perform from a project management standpoint?

The team was fantastic and shown consistent commitment and collaboration from the start of the project.

Parangat Technologies has been using tools like JIRA, which can handle all aspects of project management. Everything has gone well, and we have complete visibility into the execution of deliverables and bug fixes. I’ve never had to chase a project manager in order to find out what our status was. Parangat Technologies has followed the plans submitted on our tracking platform.

What did you find most impressive about Parangat Technologies?

I was very impressed with their business analysis and design team from the beginning. They started work in the morning on India time and typically extended their days until late in the evening, just to have a discussion with me while I was traveling to the UK.

The UX engineer specifically showed the utmost patience with us, and the whole team was totally dedicated to supporting me and answering any point I raised. Parangat Technologies is truly fantastic, and I feel confident working with them. They really don't leave any stone un-turned, keep accepting last minute changes, and offering complimentary services like digital marketing.

Are there any areas Parangat Technologies could improve?

They should definitely work on adopting more advanced technologies in terms of reporting. I wasn’t confident in JIRA, but since they insisted on it, I adopted it. I find it to be a complicated tool and actually had to take a 2-week coaching session from Parangat Technologies to use it. It’s not a tool that can be used with non-technical clients.