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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: June 23, 2026
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Contact Center Outsourcing Service Providers

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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    Reviews mention Personable

    Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.
    • BPO & Customer Service Support for Financial Services Co
      4.5 Jun 27, 2024

      The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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    Reviews mention Exceptional results

    Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.
    • BPO & IT Services for HealthTech Firm
      5.0 Nov 3, 2021

      The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.

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    • Research Data for Customer Service & Engagement Platform
      5.0 Apr 12, 2019

      Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted the company's affordability and the high quality of service received, with comments such as 'good value for the cost' and 'pricing fit our budget.' One client noted significant cost savings due to low turnover and effective resource management. Overall, clients appreciate the balance of quality service and competitive pricing, indicating Helpware as a valuable partner for various business needs.
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    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    United States (7) Australia (1)
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  • Global Call Forwarding Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Delray Beach, FL

    Services provided

    100% Call Center Services

    Global Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.

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  • Transform Asia Logotype

    4.8 2 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Hong Kong, Hong Kong

    Services provided

    50% Sales Outsourcing
    25% Business Consulting
    25% Marketing Strategy

    Transform Asia is a business development and market research firm specializing in distributor network establishment and international business facilitation in Asia. Reviews indicate a 100% satisfaction rate, highlighting their proactive workflow, effective communication, and extensive local network, which are crucial for successful project outcomes. Their ability to provide relevant market insights and well-targeted meetings is consistently appreciated.

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    Reviews mention Communicative

    Client feedback indicates that Transform Asia is highly communicative, with smooth communication noted throughout the project. The consultant appreciated the responsiveness of the team, particularly the Director, Jean, and his local expertise, which facilitated effective B2B meetings. The client emphasized that the extensive local network and timely updates contributed significantly to the success of the engagement, reinforcing an overall positive sentiment regarding communication.
    • Market Research & B2B Meeting for National Agency
      4.5 Mar 25, 2022

      The communications went smoothly.

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    Industry Experience

    Transform Asia has received positive feedback across the Manufacturing and Consulting industries. In Manufacturing, they effectively facilitated distributor searches, demonstrating proactive communication and successful outcomes. In Consulting, their expertise in market research and extensive regional networks proved invaluable for greenfield projects, leading to well-targeted B2B meetings. Overall, clients commend Transform Asia for their industry insights and effective collaboration, making them a strong fit for projects in these sectors.

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    Select Industry to see insights

    Manufacturing Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Transform Asia's pricing and overall value for money. One client noted that the proposal and service pricing were 'interesting,' indicating competitive rates. Another client appreciated the efficiency of their market research and the timely organization of B2B meetings, emphasizing that the services provided were well-targeted and relevant. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
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    Italy (1) England (1)
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  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.8 86 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

    See all 86 projects

    Reviews mention Accommodating

    Clients consistently highlight SupportYourApp's accommodating nature, noting their flexibility and responsiveness to specific needs. One client praised their swift integration and ability to adjust services according to requirements, while another emphasized their readiness to form new teams and adapt to changes within a week. Overall, the sentiment reflects a strong appreciation for their eagerness to please and quick action, although there are minor concerns about call durations during high inflow times.
    • Content Moderation Services for Music Distribution Company
      4.0 Mar 25, 2024

      SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements. The team’s Team Lead and Service Delivery Manager are taking care of the consultants’ personal development plans.

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    • Customer Care Support for Marketing Agency
      5.0 Feb 17, 2021

      How fast they have studied and how seamlessly they have integrated into our system. They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements. They are so eager to please the customers, they might stay on the call longer than others would.

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    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.

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    Select Industry to see insights

    Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (6) Canada (1) Malaysia (1)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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  • Reps Direct Logotype

    Reps Direct

    5.0 2 reviews
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing +1 service
    15% Sales Outsourcing

    Reps Direct is a company specializing in Contact Center Services, offering Customer Support and Phone Support to businesses. Their reviews highlight a high level of satisfaction, particularly in terms of ease of setup and effective workflow. Notably, 100% of reviewers praise their ability to reduce operational stress and maintain efficient communication, though the cost of 24/7 coverage is noted as a potential limitation.

    See all 2 projects

    Reviews mention Easy to work with

    Clients consistently express that Reps Direct is easy to work with, highlighting their effective communication and understanding of project requirements. One client noted, "It was very easy to get started and they follow directions well," while another emphasized the comfort derived from having a dedicated representative, stating, "I have way less headaches now." Overall, the sentiment reflects a positive experience with smooth workflows and minimal stress, reinforcing Reps Direct's suitability for outsourcing needs.
    • Customer Service & Data Entry Outsourcing for T-Shirt Seller
      5.0 Jul 1, 2020

      It was very easy to get started and they follow directions well.

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    • Outsourced Customer Support for Online Dating Website
      5.0 Jul 1, 2020

      Everything was easy to setup. As I mentioned I just had to provide credentials for them to login. I did a day of training and turned it all over. There were a few questions in the beginning but since then it has been very easy.

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    2 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service & Data Entry Outsourcing for T-Shirt Seller

    5.0 — Reps Direct provides customer service and data entry help. They're responsible for uploading new items and pictures on all store platforms. Read more
    Read 2 Reviews

    Industry Experience

    Reps Direct has garnered positive feedback primarily in the Consumer Products and Online Dating industries. Clients value their reliable customer support, personalized service, and ease of collaboration, which alleviates stress and enhances productivity. The sentiment is particularly favorable, with users noting the company's responsiveness and ability to manage customer inquiries effectively. Overall, Reps Direct demonstrates expertise in streamlining operations and improving client outcomes in both sectors.

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    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have expressed satisfaction with Reps Direct's pricing structure, noting it provides good value for money. One client appreciated the flat monthly fee, which eased concerns about escalating costs, while another highlighted the efficiency gained, allowing them to focus on core business activities. However, some noted that 24/7 coverage could become prohibitively expensive. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and reliability in delivering outsourced services.
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  • Lead Pronto Logotype

    5.0 3 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    WIRRAL, England

    Services provided

    20% Pay Per Click
    20% Search Engine Optimization
    20% Social Media Marketing +4 services
    15% Affiliate Marketing
    10% Digital Strategy
    10% Sales Outsourcing
    5% Conversion Optimization

    Lead Pronto is a digital marketing agency specializing in lead generation, web design, and social media management. With consistently positive feedback, including a noted improvement in organic traffic by 35% and a conversion rate nearly double the market standard, 100% of reviewers commend their results-driven approach and responsiveness. The agency is recognized for its strategic integration of digital tools and its commitment to fostering long-term client relationships.

    See all 3 projects

    Reviews mention Puts the customer first

    Lead Pronto consistently prioritizes client needs, as evidenced by their tailored approach to reporting and communication. A consultant noted their commitment to understanding client budgets and delivering results, stating, "Lead Pronto really cares about giving the client a decent result." Their team's accessibility and willingness to engage in discussions exemplify their customer-first mentality, fostering long-term partnerships. Overall, clients appreciate their dedication to achieving impactful outcomes.
    • Lead Generation & Digital Marketing Services for Consultancy
      5.0 May 14, 2020

      Overall, the Lead Pronto team is excellent. They’re always friendly, helpful, and willing to go the extra mile. Culturally, they’re a nice bunch. The Lead Pronto team is very accessible and communicative. If I need an update, I can give them a ring, and they’re always happy to talk. They make the time to chat with me.

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    Industry Experience

    Lead Pronto has demonstrated expertise in the consulting, legal, and real estate industries, receiving positive feedback for their ability to generate quality leads and enhance digital presence. In consulting, they excel at interpreting strategic marketing into effective digital campaigns. For legal clients, they improved online visibility and led to significant business growth. In real estate, their targeted social media campaigns resulted in high conversion rates. Overall, clients commend their responsiveness, transparency, and commitment to delivering results.

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    Select Industry to see insights

    Consulting Legal Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Lead Pronto is frequently noted for its competitive pricing and value for money. Clients have expressed satisfaction with their cost-effectiveness, stating they received significant returns on investment, sometimes recovering costs multiple times over. One client highlighted their sensible pricing structure, which adapts to different budgets, especially for startups. Overall, feedback reflects a strong sentiment that Lead Pronto's services provide substantial value, with clients feeling their investments are well-utilized and effective in generating quality leads.
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  • Helpt Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    Irvine, CA

    Services provided

    25% Call Center Services
    50% IT Staff Augmentation
    25% Customer Service Outsourcing

    Helpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Nonemergency Call Support for POS Software Firm

    5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
    Read 1 Review

    Industry Experience

    The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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  • ScaleMeets Logotype

    ScaleMeets

    4.7 3 reviews
    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    20% Call Center Services
    20% AI Agents
    20% Business Consulting +2 services
    20% Generative AI
    20% Sales Outsourcing

    ScaleMeets is a digital marketing and technology solutions company specializing in AI-driven lead generation, SEO, and custom web tool development. The firm receives highly positive feedback, with clients reporting significant improvements in lead quality, conversion rates, and website traffic. Approximately 100% of reviewers commend ScaleMeets for their personalized and results-oriented approach, reflecting their commitment to long-term client success.

    See all 3 projects

    Reviews mention Personable

    Clients consistently highlight ScaleMeets' personable approach, noting their commitment to understanding unique business needs. One client emphasized that ScaleMeets provided personalized solutions rather than generic ones, which contributed to the effectiveness of their strategies. Another client appreciated the responsiveness of the account manager, describing the communication as quick and tailored. Overall, the sentiment reflects a strong appreciation for ScaleMeets' ability to foster meaningful client relationships and deliver customized services.
    • SEO & Custom Web Tools Dev for Online Tools Company
      4.5 Nov 17, 2025

      What impressed me most about ScaleMeets is how personalized their approach is. They didn’t just throw generic solutions at me; they took the time to understand my business and built tools that actually fit my needs. Plus, the traffic strategies they used felt more natural and sustainable, unlike the usual quick fixes you see with other companies.

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    • Digital Marketing Services for Beauty & Cosmetics Company
      5.0 Nov 27, 2025

      Initially, I was skeptical about their work, but later down the road, everything worked great. They really take the time to understand our business and tailor their strategies accordingly. Their focus on both automation and personalization has been a game-changer.

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    1 of 2 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, ScaleMeets has received positive feedback for their effective lead generation and custom tool development, resulting in significant increases in traffic and sales conversions (up to 40% and 20%, respectively). Clients praised their personalized approach and excellent project management, with timely deliverables and responsive communication. Notably, one client highlighted a 30% rise in affiliate revenue, emphasizing ScaleMeets' commitment to understanding business needs. Suggested improvements included enhancing proactive communication on project timelines.
    Read 2 Recent Reviews

    Industry Experience

    ScaleMeets has demonstrated expertise across various industries, including publishing, e-commerce, and beauty. Clients have praised their personalized approach, effective lead generation, and web tool development, resulting in significant increases in traffic and sales conversions. The overall sentiment is positive, highlighting their strong project management, responsiveness, and commitment to long-term results. Companies in need of digital solutions, website development, or enhanced user engagement would find ScaleMeets a suitable partner.

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    Select Industry to see insights

    Other industries Publishing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight ScaleMeets' competitive pricing as a key factor in their selection, noting that it fits within their budgets and offers good value for the services provided. One client specifically mentioned that the pricing was a reason for choosing ScaleMeets over competitors, while another emphasized the excellent outcomes achieved relative to their investment. Overall, feedback reflects a strong sentiment that ScaleMeets delivers substantial value for money.
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  • Sellsior Logotype

    5.0 1 review
    $5,000+
    $50 - $99 / hr
    10 - 49
    Mechelen, Belgium

    Services provided

    50% Business Consulting
    25% Corporate Training & Coaching
    25% Sales Outsourcing

    Sellsior is a comprehensive sales consulting firm that excels in enhancing client sales processes and strategies. With unanimously positive feedback, Sellsior has been praised for its ability to significantly improve client quality and revenue, with 100% of reviewers noting their expertise in understanding and addressing company-specific sales challenges. Clients highlight their exceptional project management and holistic service approach.

    See all 1 projects

    Industry Experience

    Sellsior has demonstrated expertise primarily in the Advertising & Marketing industry, where they provided significant support to a creative agency focused on food service advertising. Their strengths lie in sales process improvement, client acquisition, and personalized coaching, which resulted in increased leads and higher-budget clients. The overall sentiment from this engagement reflects a strong satisfaction, with clients noting Sellsior's proactive involvement and comprehensive understanding of their business needs. This suggests that Sellsior is well-suited for businesses seeking robust sales strategies and client growth in the creative sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Sellsior for delivering exceptional value for their investment, with one client noting a $50,000 expenditure that significantly enhanced their client quality and sales process. The overall sentiment reflects a strong return on investment, as clients report improved project outcomes and a focus on larger clients, which has positively impacted their business satisfaction. One client emphasized that Sellsior exceeded expectations and described their services as a 'blessing' to their business.
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  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

    See all 20 projects

    Reviews mention Flexible

    Overall sentiment regarding Virtual Sales Limited's flexibility is highly positive, with clients frequently highlighting their adaptability and responsiveness. One client noted their 'great culture fit' and 'flexibility in adapting to our requirements.' Another emphasized their 'pragmatic, cost-effective, and flexible' approach. Additionally, a client remarked on their 'incredible flexibility and willingness to do anything differently if better results could be provided.' This consistent feedback underscores Virtual Sales Limited's commitment to meeting client needs effectively.
    • Sales Outsourcing for FinTech Company
      5.0 Feb 14, 2023

      VSL have always been flexible and willing to adapt their approach working closely with us to understand evolving requirements and act on it as appropriate. An excellent team able to act seamlessly with us.

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    • Sales Outsourcing for Marketing Services Company
      5.0 Feb 10, 2023

      Moreover, their communication is great; Andy and his team are very responsive, collaborative, flexible, and great communicators.

      Read Full Review
    • Call Center Services for Software Company
      5.0 Feb 6, 2023

      They are incredibly flexible and willing to do anything differently if better results could be provided. "Don't fix it if it isn't broken" - processes simply work with VSL.

      Read Full Review
    • Lead Gen & Appointment Scheduling for Consulting Firm
      5.0 Feb 23, 2023

      They were very pragmatic, cost-effective, and flexible.

      Read Full Review
    • Lead Generation for BPO & Digital Transformation Firm
      4.5 May 21, 2026

      They deliver well and on time and have been very flexible adapting to our requirements. Flexibility, efficiency and speed.

      Read Full Review
    Read All Reviews
    3 of 5 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent client feedback for Virtual Sales Limited highlights their exceptional flexibility, efficiency, and responsiveness. Clients noted their ability to generate a steady stream of qualified leads and schedule multiple meetings weekly, significantly boosting sales pipelines. One client remarked on their proactive communication and integration into their teams. Overall, the sentiment is overwhelmingly positive, with suggestions for minor improvements in industry expertise and pricing options, reflecting a strong alignment with client needs and expectations.
    Read 5 Recent Reviews

    Industry Experience

    Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

    View projects from:

    England (9) United States (4) Bulgaria (1) Croatia (1) France (1)
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    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.
    Read 1 Recent Review
    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
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    A-SALES AB Logotype

    A-SALES AB

    4.9 67 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

    See all 67 projects

    Reviews mention Dedicated

    Clients have expressed a strong sentiment of dedication regarding A-SALES AB, particularly highlighting their 'hunger and dedication' in achieving project goals. Despite facing challenges during the onboarding process, the overall impression remains positive, with clients appreciating the company's commitment to delivering results and aligning values. The feedback indicates that A-SALES AB is a reliable partner, particularly noted for their responsiveness and willingness to adapt to client needs.
    • Lead Generation for ERP System Consultancy
      5.0 Mar 13, 2025

      What did you find most impressive or unique about this company? Hunger and dedication.

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    3 of 4 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.
    Read 4 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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  • Acepeak Logotype

    4.7 3 reviews
    $1,000+
    $50 - $99 / hr
    50 - 249
    Singapore, Singapore

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% Content Marketing +1 service
    20% Social Media Marketing

    Acepeak is a technology solutions provider specializing in enhancing digital platforms and integrating customer engagement systems. Reviews indicate a positive impact on platform stability and operational efficiency, with around 20% improvements in downtime and response times. Approximately 90% of feedback highlights Acepeak's effective project management and communication, although more frequent status updates could enhance progress tracking.

    See all 3 projects

    Reviews mention Timely

    Overall, Acepeak is highly regarded for their timely project delivery and effective communication. Clients noted that Acepeak consistently met deadlines, with one reviewer stating, 'Acepeak delivered on time,' while another highlighted their 'smooth and efficient' project management. The responsiveness of the team was also praised, contributing to improved workflow efficiency and faster feature releases. No significant issues were reported, indicating a strong reliability in their execution.
    • Custom Software Development for Telecommunications Co
      5.0 Jan 2, 2026

      Acepeak’s project management was smooth and efficient, with clear communication and timely delivery throughout the project. We primarily communicated via email and messaging apps.

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    Industry Experience

    Acepeak has demonstrated strong expertise in the telecommunications industry, receiving positive feedback for their ability to enhance customer engagement, streamline workflows, and develop features effectively. Clients noted improved platform stability, reduced downtime, and more efficient communication, leading to significant performance gains. The overall sentiment reflects reliability and responsiveness, making Acepeak a suitable partner for companies seeking digital solutions and support in telecommunications.

    Read All Reviews

    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    What Clients Have Said

    Clients appreciate Acepeak's competitive pricing, which they found to fit their budgets well. One client noted a 15-20% reduction in resource expenditure due to improved efficiencies, while another reported a 20% decrease in downtime and faster feature releases. Overall, the sentiment is positive regarding value for money, as clients experienced significant improvements in workflow and platform performance relative to their investment.
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    India (1) Singapore (1)
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  • Twin Peak Strategies Logotype

    5.0 6 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    Fox Lake, WI

    Services provided

    35% Marketing Strategy
    35% Sales Outsourcing
    30% Direct Marketing

    Twin Peak Strategies is a lead generation and marketing agency known for its comprehensive approach in enhancing sales strategies through email marketing, outbound calls, and strategic guidance. Reviews indicate a high level of satisfaction, with 100% of respondents praising their project management and communication skills. Clients commend their ability to consistently deliver qualified leads, effective outreach, and personalized solutions, all while aligning with company values and demonstrating a strong cultural fit.

    See all 6 projects

    Reviews mention Exceptional performance

    Clients have expressed exceptional satisfaction with Twin Peak Strategies, particularly highlighting Wyatt's proactive approach and strong execution. One client noted his ability to generate a consistent flow of quality leads, significantly impacting business growth. Feedback emphasized his timely delivery, adaptability, and innovative ideas, creating a partnership dynamic rather than a mere contractor relationship. The overall sentiment reflects a high level of trust and appreciation for the strategic contributions made, with clients eager to expand collaboration in the future.
    • Lead Generation Services for Growth Marketing Consultancy
      5.0 Sep 30, 2025

      Wyatt has been excellent with project management. He delivers items on time and often ahead of schedule, which keeps momentum strong. He’s proactive in communicating progress, checking in regularly, and making sure we’re aligned on priorities.

      Read Full Review
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    Industry Experience

    Twin Peak Strategies has received favorable feedback primarily in the Advertising & Marketing and Information Technology sectors. Clients praised their lead generation capabilities, strategic insights, and adaptability in executing marketing campaigns. In Advertising & Marketing, they demonstrated a strong impact on driving qualified leads at reduced costs. In Information Technology, they effectively refined value propositions and client targeting. Overall, sentiment across industries reflects a high level of satisfaction with their project management and commitment to client success.

    Read All Reviews

    Select Industry to see insights

    Consulting Advertising & marketing Information technology

    Average Project Cost Breakdown

    Less than $10,000 (3)

    What Clients Have Said

    Clients consistently highlight Twin Peak Strategies' competitive pricing and exceptional value for money. One client noted a 50% cost savings compared to their previous efforts while achieving similar results. Another praised the company's ability to align with their budget without compromising on quality, stating that their services provided good value for the cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness and high-quality service delivered by the company.
    Read All Reviews

    View projects from:

    Greenville, South Carolina (1) Austin, Texas (1) La Crosse, Wisconsin (1) Madison, Wisconsin (1) Cambridge, Massachusetts (1)
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  • Fluents.ai Logotype

    4.5 2 reviews
    Undisclosed
    < $25 / hr
    2 - 9
    Mill Valley, CA

    Services provided

    40% Call Center Services
    35% AI Agents
    15% IT Staff Augmentation +2 services
    5% AI Consulting
    5% Sales Outsourcing

    Fluents.ai is a company specializing in AI-powered Contact Center Services, offering solutions in both Inbound and Outbound Call Handling. With 100% positive feedback, clients highlight their exceptional customization capabilities, great communication, and the value-for-cost ratio. Reviewers unanimously appreciated reduced wait times and cost savings, with no areas for improvement mentioned.

    See all 2 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with Fluents.ai's customized support, highlighting their impressive customization capabilities and exceptional communication. One client noted the company's 'great reactivity and communication,' which facilitated a smooth project management experience. Overall, the sentiment surrounding customized support is overwhelmingly positive, with no areas for improvement identified.
    • AI Call Center Services for Beauty Retailer
      4.5 Apr 14, 2026

      They had great reactivity and communication. What did you find most impressive or unique about this company? Customization capabilities.

      Read Full Review
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    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    AI Call Center Services for Beauty Retailer

    4.5 — Fluents.ai provided AI call center services for a beauty retailer.  Read more
    Read 1 Review

    Industry Experience

    Fluents.ai has demonstrated its expertise across the Advertising & Marketing and Beauty industries, receiving positive feedback for its innovative voice AI solutions and customization capabilities. Clients have noted improvements in outreach efficiency and cost savings, with a strong emphasis on value and responsiveness. Overall sentiment suggests that Fluents.ai is well-suited for businesses seeking advanced AI-driven communication solutions, particularly in creative and retail sectors.

    Read All Reviews

    Select Industry to see insights

    Beauty

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight Fluents.ai's strong value for money, noting their pricing as a key factor in their selection. One client, a beauty retailer, emphasized that the pricing fit their budget and described the service as offering 'good value for cost.' Another reviewer from Studio 85 also acknowledged the company's competitive pricing, stating it was a reason for their choice. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Fluents.ai's services.
    Read All Reviews
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  • HelloGTM Logotype

    HelloGTM

    4.0 1 review
    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    50% Business Consulting
    50% Sales Outsourcing

    HelloGTM is a strategic marketing company specializing in go-to-market strategies and lead generation. The reviews highlight their hands-on approach and attentiveness, with clients praising their adaptability and commitment to accommodating new challenges. While 100% of the feedback is positive regarding their engagement and flexibility, there is a suggestion for improved CRM communication.

    See all 1 projects

    Industry Experience

    HelloGTM has demonstrated expertise in the Wellness & Fitness industry, specifically in developing go-to-market strategies that enhance lead generation and revenue. Clients have praised their hands-on approach, adaptability to challenges, and effective use of platforms like LinkedIn. The overall sentiment reflects a positive impact on project outcomes, although some areas for improvement in project management and CRM communication were noted. Potential clients in the Wellness & Fitness sector may find HelloGTM well-suited to their needs.

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    Wellness & Fitness

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive HelloGTM's services as providing good value for money, with investments ranging from $10,000 to $25,000. Feedback highlights their hands-on approach and adaptability to client needs, contributing to successful lead generation. However, some clients noted challenges with deadlines, which sometimes impacted project timelines. Overall, the sentiment is positive, with clients appreciating the balance between cost and the quality of services delivered.
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  • Digi Fabric Logotype

    5.0 4 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    Yerevan, Armenia

    Services provided

    20% Branding
    20% Sales Outsourcing
    20% Search Engine Optimization +2 services
    20% Social Media Marketing
    20% Web Development

    Digi Fabric is a digital marketing agency offering services such as SEO optimization, paid advertising, and content strategy. Reviews highlight their excellent communication, human approach, and effective project management, with 100% positive feedback emphasizing timely delivery and strategic, tailored solutions. Approximately 67% of reviewers appreciated their cultural fit and proactive attitude, enhancing brand exposure and lead generation.

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    Reviews mention Communicative

    Clients have consistently praised Digi Fabric for their exceptional communication skills. One CEO noted their 'extremely responsive' nature and highlighted their impressive communication as a key factor in their positive experience. The company's ability to deliver on time while addressing client needs effectively reinforces the overall sentiment of strong communicative practices. Clients appreciate the culture fit and responsiveness, contributing to a favorable impression of collaboration.
    • Digital Marketing Services for HR Company
      5.0 May 13, 2025

      They were extremely responsive. I was impressed with their communication and culture fit. The primary form of communication with Digi Fabric was Email or Messaging App.

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    Industry Experience

    Digi Fabric has demonstrated expertise primarily in the Information Technology and Human Resources sectors. In IT, they excelled in marketing strategy and lead generation, earning high praise for their data-driven approach and collaborative spirit, resulting in improved digital presence and lead conversions. In Human Resources, their focus on brand exposure was well-received, with clients appreciating their responsiveness and cultural fit. Overall, feedback indicates a positive sentiment in both industries, highlighting Digi Fabric's strengths in tailored solutions and effective communication.

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    Information technology Human Resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Digi Fabric's competitive pricing and strong value for money. One client noted their 'good value for cost' and emphasized the effective results achieved, including increased website traffic and lead conversions. Another client appreciated that Digi Fabric's pricing fit their budget while delivering a clear marketing strategy. Overall, the sentiment reflects satisfaction with the affordability and quality of services provided, establishing Digi Fabric as a valuable partner for various project needs.
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    Armenia (1) Estonia (1) England (1)
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  • Amazon Consultant Logotype

    5.0 8 reviews
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    25% Advertising
    25% Business Consulting
    25% Marketing Strategy +1 service
    25% Sales Outsourcing

    Amazon Consultant is a marketing agency specializing in Amazon platform services, including product listings, keyword research, and FBA setup. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their ability to enhance product visibility and sales. Reviewers also highlight their expertise in Amazon and the fashion sector, noting clear communication and timely delivery of services.

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    Industry Experience

    Amazon Consultant has demonstrated strong expertise in the Advertising & Marketing industry, particularly within the fashion retail sector. Clients commend their effective management of Amazon store setups, improved product visibility, and sales growth. The feedback highlights their clear communication, timely delivery, and deep understanding of both Amazon's platform and industry trends. Overall, they are well-suited for projects in advertising and fashion, with a reputation for delivering measurable success.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have praised the company for providing good value for money, with one stating that the 'pricing fit our budget' and highlighting a 'great culture fit.' The effective management of their Amazon store led to significant sales growth, demonstrating that the investment yielded positive results. Overall sentiment is favorable, with clients appreciating the balance of cost and service quality, although suggestions for improved reporting access were noted.
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  • Global Hola Logotype

    Global Hola

    5.0 6 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +7 services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Staffing

    Global Hola is a staffing and outsourcing company that excels in finding virtual assistants and other outsourced roles for businesses. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their speed, customer service, and communication. Clients appreciate Global Hola’s commitment to finding the right fit and their authentic, transparent approach to the hiring process.

    See all 6 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, Global Hola has received positive feedback for their efficient handling of client operations. A Co-CEO of Bethesda Scholars highlighted that their virtual assistant significantly reduced operational oversight from several hours weekly to just one hour bi-weekly. Clients praised Global Hola's responsiveness, quick delivery of candidates, and commitment to finding suitable fits for their needs. Overall, the sentiment is highly favorable, with no noted areas for improvement.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight Global Hola's strong value for money, with multiple reviews praising their pricing as fitting within budgetary constraints. For instance, the Co-CEO of Bethesda Scholars noted that the pricing aligned with their budget while also appreciating the efficiency and quality of service. Similarly, the President of Fact Water Co emphasized the good value for cost, indicating a positive overall sentiment regarding the company's pricing and value proposition.
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    Bethesda, Maryland (1) Hendersonville, Tennessee (1) Fort Collins, Colorado (1)
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Karachi, Pakistan

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13 services
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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  • Recruiting Insight Logotype

    5.0 1 review
    $1,000+
    $150 - $199 / hr
    2 - 9
    Woodinville, WA

    Services provided

    30% Call Center Services
    30% Business Consulting
    30% Corporate Training & Coaching +1 service
    10% Business Continuity Management

    Recruiting Insight is a professional recruiting firm specializing in the real estate and finance industries, leveraging AI and technology. Feedback highlights their consistent lead generation and excellent project management. Notably, 100% of reviewers appreciate their timely delivery and tech-driven approach, with no areas for improvement mentioned.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for Recruiting Insight highlights their effective recruitment solutions, particularly in the real estate and finance sectors. A client from MyBFF Social praised their alignment with company values and culture, noting the continuous generation of leads and referrals since their partnership began in April 2019. The client commended their timely delivery and unique integration of technology with interpersonal services, expressing overall satisfaction with no suggested areas for improvement.
    Read 1 Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Recruitment Process Outsourcing for Marketing Agency

    5.0 — Recruiting Insight provides recruiting services for a marketing agency. The team is responsible for generating leads, referrals, and new business opportunities. Read more
    Read 1 Review

    Industry Experience

    Recruiting Insight has demonstrated significant expertise in the Advertising & Marketing sector, particularly within the real estate and finance industries. Clients appreciate their innovative use of AI and technology in recruiting, leading to continuous opportunities and strong business referrals. The overall sentiment reflects a highly positive experience, highlighting the provider's cultural alignment with partners, reliable project management, and commitment to delivering impactful results.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed positive sentiments regarding the overall cost and value for money provided by Recruiting Insight. One client noted that they chose the company due to its competitive pricing and alignment with their culture and values. Additionally, the engagement has resulted in continuous opportunities and leads, suggesting that clients perceive a strong return on investment. Overall, the feedback highlights satisfaction with the balance of cost and the quality of services offered.
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  • Condor Digital Services LLC Logotype

    5.0 4 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Ciudad de México, Mexico

    Services provided

    10% CRM Consulting and SI
    10% Content Marketing
    10% Marketing Strategy +7 services
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design
    10% Web Development

    Condor Digital Services LLC is a digital marketing and web design agency known for its comprehensive support across multiple marketing channels, including SEO, CRM management, and website design. They consistently deliver projects on time and maintain excellent communication, with 100% of reviewers praising their collaboration and organizational skills. The company is frequently highlighted for its cultural fit and value for cost.

    See all 4 projects

    Reviews mention Communicative

    Condor Digital Services LLC has received consistently positive feedback regarding their communicative approach. Clients noted their 'great communication skills' and 'excellent collaboration,' highlighting responsiveness and attention to detail. One client emphasized that their communication was 'much better than any other agency' they had worked with. Additionally, they were praised for being 'on top of all project milestones,' ensuring effective follow-up and organization throughout the project lifecycle. Overall, the sentiment surrounding their communication is highly favorable.
    • Digital Marketing Strategy for Outsourcing Company
      5.0 Nov 8, 2023

      The team has great communication skills and the people that work for us are great.

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    • Web & Marketing Design for Research & Analyst Firm
      5.0 Sep 21, 2023

      The collaboration and communication was excellent. Much better than any other agency we have worked with in the past.

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    • Digital Marketing Services for Management Consulting Firm
      5.0 Sep 19, 2023

      A great fit with our team culturally, which allowed for easy communication and collaboration.

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    Industry Experience

    Condor Digital Services LLC has demonstrated expertise primarily in the Consulting and Business Services industries. Clients commend their adaptability, timely delivery, and collaborative approach. In Consulting, they excelled in digital marketing strategies and website redesigns, leading to enhanced lead generation and market reach. In Business Services, they supported marketing initiatives across various channels, strengthening brand awareness and operational efficiency. Overall, feedback reflects a strong sentiment of satisfaction, recommending Condor for clients seeking reliable marketing and operational support.

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    Select Industry to see insights

    Consulting Business services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Condor Digital Services LLC's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the cost-effectiveness of their services, as they are described as delivering results on time and within budget, reinforcing their reputation as a reliable partner in achieving marketing objectives.
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    Fort Lauderdale, Florida (2) Boca Raton, Florida (1) Plantation, Florida (1)
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  • My Country Mobile Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    30% AI Development
    30% IT Managed Services +1 service
    20% Cloud Consulting & SI

    My Country Mobile is a telecommunications company specializing in cloud-based phone solutions, including virtual number provisioning and call routing. The company received overwhelmingly positive feedback, with clients noting a 20–25% reduction in communication costs and improved call connectivity. Reviewers commend their effective project management and proactive customer support, although some suggest more comprehensive upfront documentation.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, clients have praised My Country Mobile for their efficient setup of cloud phone systems and virtual numbers, resulting in a 20-25% reduction in communication costs and improved customer satisfaction. Feedback highlighted the team's proactive support and organized project management. However, some clients noted a need for more comprehensive upfront documentation. Overall, the sentiment is largely positive, indicating that My Country Mobile is a reliable partner for cloud communication solutions.
    Read 1 Recent Review

    Industry Experience

    My Country Mobile has demonstrated strong expertise in the telecommunications industry, providing effective cloud-based phone solutions that enhance customer communication. Clients reported a significant reduction in costs (20-25%) and improved call connectivity, leading to increased customer satisfaction. The provider is praised for its organized project management and proactive support. Overall, feedback indicates that My Country Mobile is a reliable choice for businesses seeking innovative telecommunications solutions.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed that My Country Mobile offers good value for the cost, particularly in providing cost-effective cloud phone solutions. One review highlighted a 20-25% reduction in communication costs and improved call connectivity, demonstrating a positive return on investment. Additionally, the company's well-organized project management and proactive support were noted as significant benefits. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.
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  • LinkSolution Logotype

    4.7 12 reviews
    $10,000+
    $25 - $49 / hr
    50 - 249
    Buenos Aires, Argentina

    Services provided

    15% Call Center Services
    20% Application Management & Support
    20% IT Managed Services +4 services
    15% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Custom Software Development
    10% Sales Outsourcing

    LinkSolution is a versatile service provider specializing in Call Center Services, Customer Support Services, and development projects. With a 100% positive feedback rate, clients commend their attentive project management, timely delivery, and impressive customer care services. Approximately 50% of reviewers highlight their exceptional call center services and consistent staff training, underscoring their commitment to quality.

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    Reviews mention Efficient

    Clients have consistently highlighted LinkSolution's efficiency in delivering services. One client noted their 'very efficient' adaptation to changing circumstances, which significantly contributed to successful project outcomes. Furthermore, the company's proactive communication and solution-oriented approach were praised, indicating a strong commitment to project management and client satisfaction. Overall, the sentiment reflects a high level of appreciation for LinkSolution's efficient operations and responsiveness.
    • Customer & Technical Support for Banking Firm
      5.0 Sep 7, 2021

      Their versatility has been impressive; they’re very efficient at adapting to any circumstances. They've been very professional, and they’ve found the right people for our projects. We’re constantly communicating with each other to discuss any pending issues regarding our projects.

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    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Medical Equipment Manufacturer

    4.5 — LinkSolution provides call center services for a medical equipment manufacturer. They're  tasked with addressing and resolving incident reports submitted by internal users. Read more
    Read 2 Reviews

    Industry Experience

    LinkSolution has garnered positive feedback across various industries, including Consumer Products, Financial Services, Logistics & Supply Chain, Automotive, and Energy & Natural Resources. Clients commend their expertise in customer support, project management, and flexibility in adapting to evolving project needs, particularly in technology and infrastructure. Overall, the sentiment indicates a strong alignment with organizations seeking reliable collaboration, efficient service delivery, and a commitment to improvement across these sectors.

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    Select Industry to see insights

    Other Industry Consumer Products Financial services Logistics & Supply Chain Automotive Energy & natural resources

    More responsive than most other service providers

    LinkSolution is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Thincture Logotype

    2.8 2 reviews
    Undisclosed
    Undisclosed
    2 - 9
    Dubai, United Arab Emirates

    Services provided

    100% Sales Outsourcing

    Thincture is a sales and lead generation company. Their reviews are mixed, with 50% of clients appreciating their personalized support and on-demand service, while the other 50% report unmet expectations and contractual issues. Overall, potential clients should weigh their budget and risk tolerance when considering Thincture.

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    0 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on Thincture highlights significant dissatisfaction, particularly regarding lead generation services. A CEO from Ascendro Technologies noted that Thincture failed to deliver any leads and did not honor their money-back guarantee, which was a primary reason for their selection. The client emphasized the need for Thincture to fulfill contractual obligations and deliver results, indicating a lack of professionalism and effectiveness in their services.
    Read 1 Recent Review

    Industry Experience

    Thincture has received mixed feedback primarily from the Information Technology sector. Clients appreciate their personalized support, strong project management, and cultural fit. However, there are concerns regarding lead generation effectiveness and contract adherence. Overall, clients in the IT industry commend Thincture's commitment to service, while others highlight the need for improved results and accountability. Potential clients from IT may find value in Thincture's approach, but should be cautious regarding lead generation outcomes.

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    Select Industry to see insights

    Information technology

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    Germany (1) Romania (1)
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  • Ratynski Digital Logotype

    5.0 2 reviews
    $1,000+
    $150 - $199 / hr
    2 - 9
    Marysville, WA

    Services provided

    15% Custom Software Development
    15% Sales Outsourcing
    15% Search Engine Optimization +5 services
    15% Web Design
    10% Content Marketing
    10% Mobile App Development
    10% Pay Per Click
    10% Social Media Marketing

    Ratynski Digital is a digital marketing agency specializing in web development and search engine optimization (SEO) services. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their effective project management and the significant impact on business visibility and growth. Clients consistently commend their personalized approach and dedication to client success.

    See all 2 projects

    Reviews mention Hard working

    Clients consistently highlight the hard-working nature of Ratynski Digital, particularly praising Alex's dedication. One client noted that Alex worked 'tirelessly' to restore their site's SEO ranking after a redesign, demonstrating exceptional commitment. Additionally, the CEO of Ideal Weight Loss Clinic emphasized Alex's genuine care for small businesses and his efforts to ensure their success, reinforcing the overall positive sentiment surrounding the company's work ethic.
    • Web Development for Weight Loss Clinic
      5.0 Nov 11, 2019

      Usually when you launch a new site your ranking takes a big hit. We only slid for approximately two weeks, and Alex worked tirelessly to get our site back to the top. Alex cares about small businesses and how much effort it takes to be competitive. He works really hard to ensure that you're successful.

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    Industry Experience

    Ratynski Digital has garnered positive feedback primarily in the healthcare and other industries, showcasing their expertise in website development and SEO enhancement. Clients praised their professional approach, effective project management, and ability to significantly boost visibility and client engagement. In healthcare, they successfully helped a massage therapist double her clientele, reflecting a strong impact in this sector. Overall, their strengths lie in personalized service and commitment to client success, making them a suitable choice for businesses seeking digital marketing improvements.

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    Other Industry Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients of Ratynski Digital express high satisfaction regarding the company's cost-effectiveness and value for money. One client noted spending under $5,000 while doubling their business shortly after the engagement, highlighting significant returns on investment. Another client praised the team's dedication and the impressive results without exceeding budget expectations. Overall, feedback indicates that Ratynski Digital delivers quality services that align well with client budgets, enhancing visibility and business growth.
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  • Jeremy Chen Sales Logotype

    Jeremy Chen Sales

    4.8 2 reviews
    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% Call Center Services
    50% Business Consulting
    10% Back Office Outsourcing +3 services
    10% Corporate Training & Coaching
    10% Financial Consulting
    10% Sales Outsourcing

    Jeremy Chen Sales is a company specializing in client sourcing and onboarding, noted for its professionalism and alignment with client values. Their services, particularly in Customer Support Services, have been highly effective, helping clients meet 90% of their targets. Positive feedback constitutes 100% of the reviews, highlighting their exceptional project management and timely communication.

    See all 2 projects

    Reviews mention Professional

    Clients consistently highlight the professionalism of Jeremy Chen Sales, noting their impressive communication and project management skills. One reviewer emphasized that the company's professionalism contributed significantly to achieving 90% of their targets. The alignment of company values and high ratings were key factors in the client's decision to engage their services. Overall, the sentiment regarding professionalism is overwhelmingly positive, with no suggested areas for improvement.
    • Call Center Services for Digital Performance Agency
      4.5 Feb 28, 2023

      I'd say it was phenomenal. I met 90% of my targets because of Jeremy. He knows what he is capable off. We were impressed with Jeremy Chen Sales' professionalism.

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    0 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Performance Agency

    4.5 — Jeremy Chen Sales was hired by a digital performance agency for their call center services. The team was tasked with reaching out to potential clients. Read more
    Read 1 Review

    Industry Experience

    Jeremy Chen Sales has demonstrated expertise primarily in the Advertising & Marketing and Business Services sectors. Clients have praised his professionalism, ability to onboard clients effectively, and the significant impact on sales training, leading to a 25% increase in sales for a call center. The overall sentiment in both industries is highly positive, highlighting Jeremy's strengths in client sourcing, effective communication, and tailored training solutions, making him a valuable asset for businesses seeking growth.

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    Select Industry to see insights

    Advertising & marketing Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients have expressed strong satisfaction with Jeremy Chen Sales, particularly noting the company's competitive pricing and alignment with their budgets. One client highlighted that they chose the firm due to its high ratings and affordability, while another reported a significant 25% increase in sales attributed to the effective training provided. Overall, the sentiment reflects a positive perception of value for money, with no reported areas for improvement.
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  • LeadLancer.io Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    North Vancouver, Canada

    Services provided

    40% Back Office Outsourcing
    40% Data Annotation Services
    10% Email Marketing +1 service
    10% Sales Outsourcing

    LeadLancer.io is a lead generation company specializing in creating targeted B2B lead lists and databases. Reviewers consistently praise their responsiveness, communication skills, and ability to exceed expectations, with 100% positive feedback. Clients highlight their effectiveness in building high-quality lead lists and delivering results on time, showcasing minimal need for management.

    See all 4 projects

    Reviews mention Timely

    Clients consistently express a positive sentiment regarding the timeliness of Freelancer Aid's services. One client noted, 'Always delivers on time,' highlighting their reliability in meeting deadlines. Additionally, the COO of Best Practice Institute remarked on the team's responsiveness and minimal need for management, indicating an efficient workflow. Overall, the feedback underscores a strong commitment to punctuality and effective communication.
    • B2B Lead Gen & List Building for Exec Coaching Business
      5.0 Dec 15, 2020

      Very effective and easy to work with. Always delivers on time. They are very responsive and deliver results on time with as little management as possible.

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    Industry Experience

    The provider has showcased expertise across various industries, including Financial Services, Education, and Talent Development. Clients commend their effectiveness in lead generation and data entry, highlighting the quality of deliverables and exceptional communication. The overall sentiment is highly positive, particularly in the Financial Services sector, where a substantial database of potential clients was created. Their strengths include responsiveness, thoroughness, and the ability to meet project objectives across diverse fields.

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    Select Industry to see insights

    Consulting Education Financial services

    Average Project Cost Breakdown

    Less than $10,000 (3)

    What Clients Have Said

    Clients consistently commend the company for providing good value for cost, with one CEO noting it as a key reason for their selection. Feedback highlights the effectiveness and thoroughness of the work, often exceeding expectations. A COO remarked on the high quality of lead lists that contributed to increased sales, emphasizing the excellent communication and timely delivery. Overall, sentiment reflects satisfaction with the company's pricing relative to the quality of services offered.
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    United States (2) Canada (1)
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  • Six Figure Consulting Logotype

    4.9 4 reviews
    $1,000+
    $25 - $49 / hr
    2 - 9
    Abu Dhabi, United Arab Emirates

    Services provided

    20% Call Center Services
    40% Business Consulting
    20% Account-Based Marketing +1 service
    20% Sales Outsourcing

    Six Figure Consulting is a lead generation and outbound outreach agency offering AI-driven, personalized strategies for B2B growth. Across reviews, clients highlight their responsiveness, clear communication, and ability to deliver timely results. Approximately 90% of feedback emphasizes their value-driven approach and partnership flexibility, though some suggest improved cost transparency and team orientation.

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    Reviews mention Establish clear expectations

    Clients express a positive sentiment regarding Six Figure Consulting's ability to establish clear expectations. Feedback highlights their proactive communication, quick response to requests, and impressive turnaround speed. One client noted that the team operates as a trusted partner, demonstrating their value without requiring significant upfront commitments. The clarity in communication and the structured approach to outreach efforts have helped clients effectively test strategies and make informed decisions, contributing to overall satisfaction with the partnership.
    • Outbound Marketing for Software Company
      5.0 Oct 31, 2025

      Six Figure Consulting delivers work very fast, provides strong quality, and has clear communication. The team responds quickly to feedback or requests. Overall, their turnaround speed and ease of collaboration are impressive. Six Figure Consulting is willing to prove their value without requiring a significant upfront commitment. They operate as a trusted partner and invest in the long-term relationship.

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    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight Six Figure Consulting as offering good value for money, with competitive pricing and flexibility tailored to specific needs. One client noted their 'good value for cost' and the ability to adapt services without a substantial upfront commitment. Additionally, the responsiveness and quick turnaround of deliverables enhance overall satisfaction, reinforcing the sentiment that the company delivers strong results relative to its pricing structure.
    Read All Reviews

    More responsive than most other service providers

    Six Figure Consulting is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Lithuania (1) United Arab Emirates (1) United States (1)
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  • ALPHA BPO Corp Logotype

    5.0 3 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    25% Back Office Outsourcing +2 services
    15% IT Managed Services
    10% Digital Strategy

    ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.

    See all 3 projects

    Reviews mention Team players

    Client feedback highlights ALPHA BPO Corp as a strong team player, emphasizing their collaborative approach and commitment to client success. A CEO noted that working with ALPHA BPO felt more like a partnership than a vendor relationship, with the team actively suggesting improvements to enhance the client's business. Additionally, clients praised the availability and accommodating nature of ALPHA BPO's supervisors, reinforcing the sentiment that they operate as an integral part of the client's team.
    • Call Center Services for Software Development Company
      5.0 Jan 18, 2022

      Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are. I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.

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    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Internet Service Provider

    5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
    Read 2 Reviews

    Industry Experience

    ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.

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    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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  • CALLCARE Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

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    Industry Experience

    CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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  • StatByte Marketing Solutions Logotype

    4.3 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Services provided

    35% Event Marketing
    25% Market Research
    25% Sales Outsourcing +1 service
    15% Back Office Outsourcing

    StatByte Marketing Solutions is a telemarketing services company specializing in Contact Center Services, such as telephonic support and outbound call center initiatives. The company has received 100% positive feedback, with clients particularly impressed by their dedication and effective communication, resulting in successful project outcomes like achieving target online registrations.

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    Reviews mention Efficient

    StatByte Marketing Solutions received positive feedback regarding their efficiency from a CEO of an architectural firm. The client highlighted their ability to effectively find new clientele, noting that the workflow between teams was reasonable and that the overall experience was characterized by efficiency. The client expressed satisfaction with the engagement, stating, 'I think it’s good,' indicating a strong sentiment towards the company's operational effectiveness.
    • Advertising & Marketing for Architectural Company
      4.0 Sep 23, 2020

      The reviewer found StatByte Marketing Solutions to be efficient in their operations. They mentioned that there was positive feedback, indicating that the company successfully met the client's expectations. The engagement was seen as effective, and the workflow between the teams was described as reasonable.

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    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telemarketing Services for Trade Events Organizer

    4.5 — A trade events organizer hired StatByte Marketing Solutions to conduct telemarketing for an industry event. The team campaigned for online registration and in-person attendance while managing the Read more
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    Industry Experience

    StatByte Marketing Solutions has demonstrated expertise in the Arts and Entertainment sector, notably through a successful tele-marketing campaign for Omanexpo LLC, achieving targets for online registrations. Additionally, they have engaged with the Real Estate industry, assisting an architectural firm in acquiring new clientele and receiving positive feedback. Overall, clients commend StatByte for their dedication, efficiency, and effective communication, making them a suitable partner for projects in these industries.

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    Arts, entertainment & music Real estate

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    India (1) Oman (1)
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  • Sapper Consulting LLC Logotype

    3.9 20 reviews
    $5,000+
    $100 - $149 / hr
    50 - 249
    St. Louis, MO

    Services provided

    50% Email Marketing
    15% Business Consulting
    10% CRM Consulting and SI +3 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% Direct Marketing

    Sapper Consulting LLC offers Call Center Services, including lead generation, outbound call center, and telemarketing services. Reviews indicate issues with project handling, communication, and the overall effectiveness of their campaigns. Clients reported poor outcomes and a lack of qualified leads, suggesting significant areas for improvement in their service delivery.

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    Reviews mention Efficient

    Clients have praised Sapper Consulting LLC for their efficiency, particularly in enhancing prospecting strategies and workflows. One client noted that Sapper's development of new email sequences significantly saved time and resources, increasing team efficiency in client outreach. Additionally, the firm's proactive communication and meticulous documentation were highlighted as factors contributing to a smooth and effective collaboration. Overall, the sentiment reflects a strong appreciation for Sapper's ability to streamline processes and deliver results.
    • Sales Prospecting Content for B2B SaaS Firm
      5.0 May 31, 2021

      Having Sapper develop new email sequences helped us to save time and resources internally and ramp up our # of conversations with prospects. We were able to increase sequence usage and adoption which made our team exponentially more efficient when reaching out to potential clients. Our experience with Sapper cannot be faulted, they were always proactive, highly responsive and patient with our team when we had to make last minute scheduling changes. Every meeting was efficiently documented and shared with us so any missing team members could catch up on the key points.

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    Industry Experience

    Sapper Consulting LLC has received positive feedback across several industries, including Information Technology, Manufacturing, Financial Services, and Construction, highlighting their expertise in lead generation. Clients commend their responsiveness, consistent delivery of qualified leads, and alignment with company values. While overall sentiment is favorable, particularly in Manufacturing and IT sectors, there are concerns about performance in Advertising and Marketing, with some clients reporting unmet expectations. Potential clients in need of effective lead generation in these industries may find Sapper Consulting LLC a suitable partner.

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    Select Industry to see insights

    Information technology Manufacturing Financial services Construction Other Industry Consulting Business services Advertising & marketing Energy & natural resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (2)

    What Clients Have Said

    Overall, clients perceive Sapper Consulting LLC as offering good value for money, often highlighting their cost-effectiveness. For example, one client noted, 'Good value for cost,' while another mentioned, 'High ratings' and 'Good value for cost.' However, there are mixed sentiments; one client expressed disappointment in lead generation, stating they 'did not achieve a single thing except waste our time and money.' This indicates a variance in perceived value depending on project outcomes.
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    United States (16) Germany (1)
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  • Answer California Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    El Cajon, CA

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Answer California is a Customer Support Services company specializing in Contact Center Services, including Inbound Call Center operations and Telephonic Support. The reviews highlight their efficiency in call handling, with mentions of cost savings and strong signal quality. The feedback is predominantly positive, indicating satisfied clients who appreciate their automated answer services and fast response times.

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    1 of 1 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Automatic Answering Services for IT Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    The provider has demonstrated strong expertise in the Information Technology sector, particularly in Business Process Outsourcing services. Clients have praised their efficiency in handling customer service needs, highlighting quick response times and cost savings. The overall sentiment indicates high satisfaction, with clients noting the provider's strengths in seamless call management and reliable communication. This makes the provider an excellent fit for businesses in need of effective and economical customer service solutions.

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    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients express positive sentiments regarding the company's cost-effectiveness and overall value. One review highlighted a savings of $300 per month, emphasizing the efficient service provided at a lower cost compared to in-house options. The company is praised for its quick response times and reliability, with clients noting that their needs for affordable calling services were met effectively. Overall, the feedback indicates strong satisfaction with the value received for the price paid.
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  • Calibrus Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Tempe, AZ

    Services provided

    70% Call Center Services
    15% Customer Service Outsourcing
    15% Sales Outsourcing

    Calibrus is a contact center services provider specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and strong communication skills, with 100% of reviewers noting the quality of service and client attention. While clients appreciate their cost-effectiveness, saving approximately $2,000 monthly, some suggest minor improvements in call response times.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Verification Services for Mid-sized Business

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Calibrus has received positive feedback primarily from the 'Other Industry,' where they have demonstrated expertise in improving customer service through efficient outbound call handling. Clients noted strengths in communication, responsiveness, and quality of service, emphasizing their impact in streamlining operations and enhancing client interactions. Overall sentiment in this sector is favorable, indicating that businesses seeking improved customer engagement and service efficiency would find Calibrus a suitable partner.

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    Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Calibrus offers a flexible pricing structure, with monthly costs ranging from $500 to $1000, which clients find reasonable given the quality of service provided. One client noted saving approximately $2,000 monthly due to their efficient operations. Overall, feedback indicates that clients perceive good value for money, appreciating the quality of interactions and the effectiveness of the services rendered.
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  • InTouch Logotype

    InTouch

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    InTouch is a Contact Center Services provider specializing in inbound call handling and customer care services. Reviews highlight their efficiency in responding quickly and taking accurate messages, with 100% of reviewers noting their 24-hour availability as a strength. Clients appreciate their reliability, having partnered with them for over 15 years.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Answering Service for Business Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.

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    Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.
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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Voice Services for Life Insurance & Living Benefits Company

    5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
    Read 1 Review

    Industry Experience

    AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing and overall value, noting a customized approach that meets specific needs. One client mentioned spending less than $10,000, highlighting the cost-effectiveness of the service while achieving significant communication results with new clients. Overall, feedback indicates that the company delivers on its promises and provides responsive service, contributing to a positive perception of value for money.
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  • Perry ProTECH Logotype

    Perry ProTECH

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    100% Call Center Services

    Perry ProTECH is a comprehensive IT support company that provides high-level technological assistance and has been deeply integrated into their clients' operations for over 20 years. The reviews reflect a 100% satisfaction rate with their ability to solve complex IT problems consistently, and 50% of reviewers emphasize their seamless integration as part of the client's team. Despite minor suggestions for improved project management, the company is highly valued for their deep understanding of client systems and commitment to service excellence.

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    Industry Experience

    Perry ProTECH has demonstrated strong expertise particularly in the Other Industry, providing essential IT support for over two decades. Clients appreciate their integration into daily operations and their ability to solve problems efficiently. The overall sentiment reflects satisfaction with their support team's responsiveness and knowledge, although there is room for improvement in project management for smaller clients. This provider appears to be a good match for organizations needing reliable, long-term IT partnerships.

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    Other Industry

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding the value for money offered by Perry ProTECH, emphasizing their deep integration and understanding of client systems. One client noted that their extensive engagement, amounting to around $4 million over 20 years, justified the cost due to consistent problem-solving and project completion. They highlighted that the knowledge and rapport built with Perry ProTECH make them more valuable than cheaper alternatives, indicating a favorable perception of overall cost-effectiveness.
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  • Alltek Services Logotype

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    10 - 49
    Lakeland, FL

    Services provided

    10% Call Center Services
    30% Cybersecurity
    30% IT Managed Services +3 services
    10% Cloud Consulting & SI
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Alltek Services is an IT solutions provider specializing in upgrading and maintaining IT infrastructure, including cybersecurity, servers, and office equipment. The reviews highlight their prompt responsiveness and effective collaboration, with 100% of feedback indicating minimal downtime and satisfaction with their services. Alltek Services is commended for their knowledgeable and personable team, led by owner Taher.

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    Industry Experience

    Alltek Services has demonstrated expertise in the Government sector, particularly with housing agencies. Clients highlight their strengths in IT infrastructure management, cybersecurity, and responsive customer support. Feedback indicates a positive impact on operational efficiency, with minimal downtime and effective communication. Overall sentiment from the Government industry is highly favorable, signaling Alltek Services as a strong fit for organizations seeking reliable IT solutions and proactive service.

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    Select Industry to see insights

    Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally express satisfaction with Alltek Services' pricing and value for money. One reviewer highlighted their efficient IT support and responsiveness, noting that issues are resolved quickly, which minimizes downtime. The Plant City Housing Authority appreciated the comprehensive service package that met their IT needs effectively. Overall, the sentiment indicates that clients find Alltek's services to be a worthwhile investment, contributing positively to their operational efficiency.
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  • Cenit Inc Logotype

    Cenit Inc

    4.8 6 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    10% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% IT Managed Services
    10% Sales Outsourcing

    Cenit Inc specializes in Contact Center Services, offering Customer Support, Inbound Call Center, and Telemarketing Services. Reviews highlight their efficiency and cost-effectiveness, with 100% of respondents noting timely delivery and responsive communication. Clients appreciate their commitment to exceeding expectations and the value provided, with no negative feedback reported.

    See all 6 projects

    Reviews mention Easy to reach

    Clients have consistently praised Cenit Inc for their exceptional accessibility and responsiveness. One buyer noted their impressive reachability for new requests, stating that the team is always willing to deliver ahead of schedule without overpromising. The overall sentiment reflects a high level of satisfaction with Cenit Inc's communication, as they are described as very accommodating and consistently meeting deadlines.
    • Call Center & Back-Office Outsourcing Services for Design Co
      5.0 Jan 29, 2025

      What impresses us the most is how reachable they are to any new requests and always trying to deliver before time. They will not over promise yet they have never disappointed us thus far.

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    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Back-Office Outsourcing Services for Design Co

    5.0 — Cenit provides call center and sales outsourcing services for a design company. The team provides five agents who process orders, cater to design requirements, and work to enhance customer Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Cenit Inc's competitive pricing and excellent value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost". Another remarked on their ability to "reduce costs involving Human Resource" while maintaining high service quality. Overall, the sentiment is positive, with multiple reviews praising the company's reliability and commitment to delivering services without overpromising, reinforcing their reputation for cost-effectiveness.
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    United States (4) Canada (1) Pakistan (1)

    This provider is fluent in 1 language:

    • English
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  • Tech Drop Private Limited Logotype

    4.8 4 reviews
    $10,000+
    < $25 / hr
    10 - 49
    Karachi, Pakistan

    Services provided

    10% Call Center Services
    10% Blockchain
    10% CRM Consulting and SI +10 services
    10% Customer Service Outsourcing
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    5% Digital Strategy
    5% E-Commerce Development
    5% Graphic Design
    5% Mobile App Development
    5% UX/UI Design
    5% Web Development

    Tech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.

    See all 4 projects

    Industry Experience

    Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.

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    Select Industry to see insights

    Design

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.
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  • SWITCH360 Logotype

    SWITCH360

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    15% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing +3 services
    15% Data Annotation Services
    10% Content Moderation Services
    10% Transcription

    SWITCH360 is a customer service center specializing in Contact Center Services, particularly in Customer Support Services and Call Handling. The company received 100% positive feedback, with clients praising their experienced team, budget-friendly pricing, and ability to increase customer satisfaction ratings. Their timely project delivery and effective communication were also highlighted as impressive attributes.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for UVC Bottle Retailer

    5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.
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    More responsive than most other service providers

    SWITCH360 is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Y-CON BPS Logotype

    Y-CON BPS

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% Language Interpretation

    Y-CON BPS specializes in Contact Center Services, delivering comprehensive Customer Support Services, Inbound and Outbound Call Center functions, and Telephonic Support. Their reviews highlight a significant positive impact, with a 98% order accuracy and a 28% conversion rate increase. Impressively, 100% of feedback underscores their professionalism and adaptability, with room for further improvement in peak-hour coverage and strategic insights.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Foam Pillows & Mattresses Co

    5.0 — Y-CON BPS provides customer support services for a foam pillows and mattresses company. The team manages interactions via chat and phone, resolves inquiries, and implements follow-up for cart Read more
    Read 1 Review

    Industry Experience

    Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.
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  • Markenbuilder Logotype

    Markenbuilder

    5.0 2 reviews
    Undisclosed
    $100 - $149 / hr
    10 - 49

    Services provided

    35% Sales Outsourcing
    15% Account-Based Marketing
    15% Market Research +3 services
    15% Social Media Marketing
    10% Branding
    10% Graphic Design

    Markenbuilder is a value-focused lead generation and marketing automation agency known for its seamless project execution and autonomous systems, receiving overwhelmingly positive feedback. Approximately 100% of reviewers highlight the company's effective automation solutions and responsiveness, with no areas for improvement noted.

    See all 2 projects

    Industry Experience

    Markenbuilder has demonstrated expertise in the private security industry, providing automated lead generation systems tailored to client needs. Their value-focused approach has resulted in seamless project management and dynamic outreach solutions. Clients appreciate their ability to create fully autonomous systems that require minimal interaction, leading to increased efficiency. Overall sentiment from the security sector indicates strong satisfaction, making Markenbuilder a suitable partner for organizations seeking innovative marketing automation solutions.

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    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients perceive Markenbuilder as a value-focused company, often highlighting the cost-effectiveness of their services. One CEO noted their 'value-focused approach' in selecting them over competitors, emphasizing the automated systems implemented for lead generation that minimized the need for manual interaction. Overall sentiment reflects satisfaction with the pricing relative to the delivered results, as clients felt they received substantial value for their investment, further validating the company's competitive pricing strategy.
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  • LiveSalesman Logotype

    4.9 7 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Las Vegas, NV

    Services provided

    19% Call Center Services
    68% Customer Service Outsourcing
    13% Back Office Outsourcing

    LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

    See all 7 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for IT Company

    5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
    Read 1 Review

    Industry Experience

    LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.

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    Select Industry to see insights

    Wellness & Fitness

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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  • Tru Performance Inc Logotype

    4.9 14 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Pune, India

    Services provided

    15% Call Center Services
    15% IT Managed Services
    15% Low/No Code Development +6 services
    10% CRM Consulting and SI
    10% Custom Software Development
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Web Development
    5% Email Marketing

    Tru Performance Inc is a comprehensive digital marketing agency specializing in SEO, PPC, and website development services. The company is highly praised for delivering substantial results, such as a 140% increase in website traffic and enhancing user engagement metrics. Approximately 100% of the reviews commend their professionalism, effective project management, and ability to meet projected deliverables. Minor feedback suggests reducing the frequency of review meetings for efficiency.

    See all 14 projects

    Reviews mention Transparent

    Overall, client feedback regarding Tru Performance Inc highlights a strong sentiment of transparency in communication and project management. Clients appreciated the company's systematic approach, including the use of project management tools like Monday.com and Asana, ensuring complete visibility. One client noted their "honesty and transparency in communication" as impressive, while another emphasized that they always provided updates and insights, fostering a trusting partnership. Despite minor delays in project initiation, the consistent transparency was a key strength reported by clients.
    • SEO & PPC for Marketing Agency
      5.0 Jun 18, 2024

      Tru Performance has a very systematic and efficient client response and project management workflow. They provide complete visibility and transparency by sharing access to project management tools like Monday.com and Asana. Their honesty and transparency in communication are rivalled by their expertise in lead generation.

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    • Web Dev & Design for BPO Company
      5.0 Jul 30, 2021

      Viram has been a fantastic partner for us. The transparency of the company is what we loved most about them, as they always ensured that every detail regarding our work with them and their industry's latest developments gets communicated to us so that we can stay up-to-date on things.

      Read Full Review
    • SEO Services for Software Development Company
      5.0 May 5, 2020

      The collaboration between both our teams was very smooth. We had weekly/bi-weekly meetings to review performance and progress. The team is transparent, receptive to feedback, and provides proactive recommendations to ensure that we're always getting successful outcomes & results.

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    Industry Experience

    Tru Performance Inc has demonstrated expertise across various industries, including Food & Beverage, Manufacturing, Wellness & Fitness, Advertising & Marketing, IT Services, Media, and Financial Services. Clients commend their strengths in enhancing website performance, generating leads, and executing effective marketing strategies. The overall sentiment is positive, with significant improvements in traffic, engagement, and lead generation noted, indicating a strong fit for organizations seeking robust digital marketing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Food & Beverage Manufacturing Wellness & Fitness Advertising & marketing IT Services Media Business services Other Industry Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Tru Performance Inc is consistently recognized for offering good value for money. Clients have highlighted that their pricing aligns well with the quality of service received, noting instances such as 'good value for cost' and 'pricing fits our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their solutions, as clients achieved significant results, including increased traffic and leads, while appreciating the transparency and professionalism in their project management.
    Read All Reviews

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    United States (8) Chile (1) India (1)
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  • MoveUp Solutions Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Kharkiv, Ukraine

    Services provided

    15% Call Center Services
    15% Accounting
    15% Back Office Outsourcing +4 services
    15% Blockchain
    15% Customer Service Outsourcing
    15% IT Strategy Consulting
    10% Recruiting

    MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

    See all 2 projects

    Reviews mention Proactive

    Clients have expressed high satisfaction with MoveUp Solutions' proactive approach, highlighting their ability to quickly adapt to changing circumstances. One client noted their positive attitude and valuable suggestions for procedural improvements, emphasizing that this responsiveness significantly contributes to business progress. Overall, the sentiment reflects a strong appreciation for their proactive engagement and consistent high-level service, reinforcing their reputation as a reliable partner.
    • Customer Support for Lithuanian Digital Agency
      5.0 Jul 12, 2018

      We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward.

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    Industry Experience

    MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.
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    Lithuania (1) United States (1)
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  • Sales.co Logotype

    Sales.co

    4.0 3 reviews
    $1,000+
    $100 - $149 / hr
    10 - 49

    Services provided

    70% Email Marketing
    30% Sales Outsourcing

    Sales.co is a lead generation and email marketing agency known for providing comprehensive outbound solutions. Reviews reveal a mixed reception, with 67% of clients praising their ability to generate quality leads and deliver cost-effective services, while 33% cited misrepresentation and communication issues. Clients generally appreciate their strategic value and responsiveness but suggest improvements in reporting and campaign analytics.

    See all 3 projects

    Reviews mention Exceptional results

    Clients consistently report exceptional results from Sales.co, highlighting their ability to generate significant ROI. One CEO noted generating over $80,000 in pipeline opportunities in just two months and closing a $10,000 deal shortly thereafter. The company's collaboration and responsiveness were praised, with clients appreciating their strategic insights and execution. Overall, feedback indicates that Sales.co is a trusted partner that delivers valuable lead generation and sales expertise.
    • Outbound Email Marketing for Video Creation Company
      5.0 Jun 28, 2023

      We have consistently been ROI positive with Sales.co from the very start. In the first two months, we generated $80,000+ of pipeline opportunities, and also closed a deal for $10,000 in month two. This very clearly put us ROI positive, and we have continued to stay there. Sales.co is one of our best lead sources at the moment.

      Read Full Review
    Read All Reviews

    Industry Experience

    Sales.co has demonstrated strong expertise in the Advertising & Marketing industry, particularly in lead generation and cold email outreach. Clients praised their ability to deliver high-quality leads and strategic insights, resulting in significant revenue growth. However, one review highlighted a lack of successful outcomes and miscommunication issues, suggesting potential inconsistency in service delivery. Overall, they are well-regarded for value and collaboration, making them a suitable partner for businesses in need of effective marketing strategies.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Sales.co as providing excellent value for money, often highlighting their ability to deliver premium services at budget-friendly prices. One client noted that Sales.co was able to achieve results comparable to more expensive agencies, emphasizing their cost-effectiveness. However, there was a contrasting experience where a project did not generate the expected results, revealing some inconsistencies in performance. Overall, the sentiment leans towards positive, especially regarding pricing and value.
    Read All Reviews

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    United States (2) Australia (1)
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  • Peak Demand Logotype

    5.0 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% AI Consulting
    30% Customer Service Outsourcing +2 services
    5% Search Engine Optimization
    5% Web Design

    Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

    See all 1 projects
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  • NisonCo Logotype

    NisonCo

    4.2 6 reviews
    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    20% Public Relations
    10% AI Consulting
    10% Content Marketing +6 services
    10% Email Marketing
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development

    NisonCo is a public relations firm specializing in PR services, media outreach, and brand awareness, particularly within the cannabis industry. The feedback from their reviews highlights a substantial positive impact on brand visibility and engagement, with a 1,300% increase in organic search traffic for one client. While 80% of reviewers praised their industry knowledge and communication, one review indicated challenges with project management and clear deliverables. Overall, NisonCo is commended for their expertise and industry connections, though some improvements in project management were suggested.

    See all 6 projects

    Industry Experience

    NisonCo has demonstrated expertise in the legal cannabis, consumer products, and technology sectors, showcasing strengths in PR, media relations, and brand awareness. Clients noted significant increases in organic traffic and brand visibility, particularly in the cannabis industry. While overall sentiment is generally positive, with comments on strong communication and industry connections, some reviews highlight challenges in project management and deliverables. Potential clients in these fields can benefit from NisonCo's established reputation and tailored PR solutions.

    Read All Reviews

    Select Industry to see insights

    Agriculture Software Legal Cannabis Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (1)

    What Clients Have Said

    Overall, NisonCo's pricing is perceived as reasonable, with clients investing between $10,000 and $60,000, depending on the scope of services. Many reviews highlight the value for money, citing significant increases in brand awareness and organic traffic, particularly a 1,300% rise in one instance. However, some clients expressed dissatisfaction, noting a lack of originality and the need for extensive oversight, which detracted from perceived value. While most feedback is positive, concerns about project management and deliverables were mentioned, indicating room for improvement.
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    United States (5) Canada (1)
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  • Alpha Assistant Logotype

    Alpha Assistant

    4.6 11 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +7 services
    15% Social Media Marketing
    10% Customer Service Outsourcing
    10% Sales Outsourcing
    5% Digital Strategy
    5% HR Outsourcing
    5% Recruiting
    5% Staffing

    Alpha Assistant is a company specializing in Contact Center Services and Customer Support Services, providing inbound and outbound call center solutions. Reviews indicate mixed feedback: one client praised their exceptional responsiveness and high standards, whereas another encountered billing issues and poor service management, leading to dissatisfaction. Approximately 50% of the reviews are positive, highlighting their commitment and results-driven approach.

    See all 11 projects
    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Hydration Company

    5.0 — Alpha Assistant provides call center and customer support services for a hydration company. The team provides customer support via calls, chats, and emails from customers and manages workflows. Read more
    Read 2 Reviews

    Industry Experience

    Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Telecommunications, Business Services, and Advertising & Marketing. Clients appreciate their strong communication, project management, and efficient problem-solving, noting significant outcomes such as increased sales, improved customer satisfaction, and effective talent acquisition. Overall sentiment is positive, with particular strengths in financial tracking and customer support. However, one review highlights potential challenges in commitment and execution in the Consumer Products & Services sector.

    Read All Reviews

    Select Industry to see insights

    Financial services Food & Beverage Retail Telecommunications Business services Advertising & marketing Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (4)

    What Clients Have Said

    Clients generally perceive Alpha Assistant as offering good value for money, with many highlighting their competitive pricing and cost efficiency. For instance, the CEO of Custodia Bank noted that Alpha Assistant's pricing fits their budget while streamlining hiring processes, leading to significant savings. Similarly, the Co-founder of Waterboy emphasized the 'good value for cost' in their long-term partnership. However, one review raised concerns about billing issues, suggesting mixed experiences regarding overall reliability and consistency in service.
    Read All Reviews

    View projects from:

    New York City, New York (2) Jacksonville Beach, Florida (1) Orlando, Florida (1) Austin, Texas (1) Chicago, Illinois (1) Columbus, Ohio (1) Los Angeles, California (1) Phoenix, Arizona (1) Cheyenne, Wyoming (1)
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  • Rev-Empire Logotype

    Rev-Empire

    5.0 3 reviews
    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    35% Sales Outsourcing
    25% Demand Generation Marketing
    20% Account-Based Marketing +1 service
    20% Email Marketing

    Rev-Empire is a lead generation firm known for its inventive strategies and exceptional commitment to results. Their work consistently exceeds client expectations, as evidenced by securing 84 qualified appointments in just five months, with a significant increase in sales pipeline opportunities. Reviewers unanimously commend their responsiveness and collaborative spirit, highlighting a 100% satisfaction rate.

    See all 3 projects

    Industry Experience

    Rev-Empire has demonstrated exceptional performance in the retail industry, particularly in lead generation for fine jewelry businesses. Clients have praised their innovative approach, responsiveness, and ability to significantly enhance sales pipelines, achieving impressive outcomes such as 84 qualified appointments in five months. The overall sentiment is highly positive, indicating that businesses in the retail sector, especially those focused on personalized products, would greatly benefit from collaborating with Rev-Empire.

    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Rev-Empire's pricing, noting that it fit their budget while delivering exceptional value. One client highlighted that Rev-Empire's efforts resulted in 84 qualified appointments in just five months, exceeding their expectations and demonstrating a strong return on investment. Overall, feedback indicates that the company offers competitive pricing alongside effective lead generation, making it a valuable partner for businesses seeking growth.
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  • Mena Associates And Partners - Debt Collection Logotype

    Mena Associates And Partners - Debt Collection

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    30% Call Center Services
    35% Accounting
    35% Commercial Brokerage Services

    Mena Associates And Partners - Debt Collection is a debt recovery company specializing in recovering outstanding payments and managing overdue accounts while ensuring compliance with UAE laws. The reviews highlight their professionalism, knowledge of UAE debt laws, and ability to maintain business relationships during recovery processes. Their services were consistently delivered on time, with 100% of feedback being positive. One suggestion for improvement was to enhance their digital visibility in the MENA region.

    See all 1 projects

    Industry Experience

    Mena Associates & Partners has demonstrated expertise primarily in the Advertising & Marketing industry, providing effective debt recovery services while ensuring compliance with UAE laws. Their strengths include professionalism, a knowledgeable approach to local regulations, and a commitment to preserving client relationships. Overall sentiment reflects satisfaction with their performance and a recommendation for improved digital visibility in the MENA region. This provider is well-suited for businesses requiring financial recovery solutions in the UAE market.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients appreciate Mena Associates & Partners for their competitive pricing and good value for money, with one reviewer highlighting that the 'pricing fit our budget' and 'good value for cost.' The company successfully delivered on their commitments, managing to recover outstanding payments efficiently while maintaining client relationships. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of their services.
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  • Chapters Agency Logotype

    5.0 9 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Wrocław, Poland

    Services provided

    70% Email Marketing
    30% Sales Outsourcing

    Chapters Agency is a lead generation and email marketing company specializing in B2B outreach and cold email systems. Reviews highlight their effective project management, timely delivery, and strategic approach, with 100% positive feedback and 70% of clients praising their personalized service and strategic insight. Clients consistently report successful lead generation and improved ROI, emphasizing the agency's strong communication and commitment to client goals.

    See all 9 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Chapters Agency has received positive feedback for their effective consultation services. A client from Salt Edge praised their cold emailing evaluation, highlighting the valuable and applicable insights provided by Vovik Tsybulskyi. The client noted the productive nature of the discussions and appreciated the timely delivery of services. Overall, the sentiment reflects satisfaction with the agency's expertise and communication, with no noted areas for improvement.
    Read 1 Recent Review

    Industry Experience

    Chapters Agency has received positive feedback across various industries including Media, Advertising & Marketing, Information Technology, and Financial Services. Clients praised their expertise in lead generation and cold email systems, highlighting their strategic approach and personalized service. In the Media sector, they excelled in B2B lead qualification, while in Advertising & Marketing, they supported successful campaign management. Overall sentiment across all industries is highly favorable, indicating that Chapters Agency is well-suited for projects requiring targeted lead generation and effective communication.

    Read All Reviews

    Select Industry to see insights

    Software Advertising & marketing IT Services Information technology Media Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Chapters Agency is consistently praised for delivering significant value relative to their pricing. Clients highlighted that the agency's services fit their budgets while providing good value for the cost, with one stating, 'Pricing fit our budget' and another noting 'good value for cost.' Overall sentiment reflects satisfaction with the outcomes achieved, including measurable ROI and a steady flow of qualified leads, which reinforces the perception of their services as cost-effective.
    Read All Reviews

    View projects from:

    United States (3) Canada (1) Germany (1) India (1) Vietnam (1) England (1)
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  • Medical PA Logotype

    4.5 1 review
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Medical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Podiatry Clinic

    4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read more
    Read 1 Review

    Industry Experience

    Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
    Read All Reviews
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Belkins
2 Martal Group
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 DMT Business Development
7 A-SALES AB
8 Leadium
9 SalesAR
10 Virtual Sales Limited
11 Hugo Inc.
12 SalesRoads
13 Social Bloom
14 Remote CoWorker
15 BPO Hive LLC

Contact Center Outsourcing Service Providers

  2. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    39.8/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  6. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    38.5/40.0
    19.6/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  9. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    38/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  10. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    37.3/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  12. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  13. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.9/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  14. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  16. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  17. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    55% Sales Outsourcing
    25% Other
    View Profile Visit Website
  18. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  19. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.6/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.3/40.0
    17/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  22. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  23. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    37.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  25. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  26. Leading Solution Logotype

    Leading Solution

    $1,000+
    < $25 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.4/40.0
    16/20 Reviews
    9.9/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  27. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.4/40.0
    17/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  29. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49

    Ability to deliver

    34.4/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    8/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  30. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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