Top Chat Support Services
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List of the Top Chat Support Companies
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$5,000+< $25 / hr1,000 - 9,999
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center ServicesFocus Areas
33% Chat Support Services34% Phone Support Services33% Email Support ServicesSee all 23 projectsTriniter BPO is a versatile service provider offering a range of solutions including virtual assistance, customer support, outbound calls, and app development. Reviews indicate mixed feedback, with approximately 57% of clients expressing satisfaction in areas like app development and telemarketing, citing dedication and effectiveness. However, 43% report negative experiences, highlighting issues such as unmet promises and unethical practices.
Reviews mention Honest
Overall, clients express a strong sentiment of honesty regarding Triniter BPO's services. One client highlighted their transparency, stating, 'Triniter is not like that — they’re transparent and credible throughout the process,' contrasting it with previous vendors. Another client noted their integrity, mentioning, 'They were honest enough to save us even a couple of thousand dollars and returned it to us.' This consistent feedback reinforces the company's reputation for credibility and trustworthiness.-
Outbound Calls for Outsourcing Company
5.0 Nov 5, 2021They are honest. I tried other vendors in the past, and they leaked our leads and robbed our data. Triniter is not like that — they’re transparent and credible throughout the process.
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Mobile App Dev for Elderly Home
5.0 Feb 10, 2021We didn't have any technical background on the app development side. So, we went the developers recommendation on the majority of the part. They were honest enough to save us even a couple of thousand dollars and returned it to us.
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Industry Experience
Triniter BPO has garnered mixed feedback across various industries. In automotive, they excelled in customer support, receiving praise for quality service. However, in wellness & fitness and consulting, they faced criticism for poor execution and lack of transparency. Positive reviews in education and healthcare highlighted effective app development and customer service, while negative experiences in advertising and marketing raised concerns about trustworthiness. Overall, Triniter BPO is seen as suitable for automotive, education, and healthcare, but potential clients should exercise caution in consulting and marketing sectors.
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Telecommunications Consulting Wellness & Fitness Automotive Real estate Advertising & marketing Nonprofit IT Services Healthcare Education Arts, entertainment & music Other Industry Financial services Human Resources Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Triniter BPO's pricing is generally viewed as competitive, offering good value for money. Clients like the COO of Tweedmag.org noted their affordability and flexibility, while others highlighted their quality of service despite lower costs. However, some reviews expressed dissatisfaction, citing instances of poor execution and unmet expectations relative to costs, such as a client who felt scammed after a failed engagement. Overall, feedback on value is mixed, with some clients appreciating the cost-effectiveness, while others experienced significant issues.Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
33% Chat Support Services33% Email Support Services17% Order Processing & Taking +117% Phone Support ServicesSee all 9 projectsCall2Customers is a Customer Service BPO company specializing in Customer Support Services and Call Center Outsourcing. Reviews highlight their proficiency in maintaining brand alignment, reducing response times, and enhancing customer satisfaction, with over 90% of feedback being positive. Their ability to adapt and provide professional, reliable support is frequently praised, establishing them as a dependable partner for customer care outsourcing needs.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read moreWas this helpful?
Industry Experience
Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.
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Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.Was this helpful?
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$5,000+< $25 / hr50 - 249Islamabad, Pakistan
Services provided
20% Customer Service Outsourcing40% IT Staff Augmentation20% Sales Outsourcing +210% CRM Consulting and SI10% IT Managed ServicesFocus Areas
35% Chat Support Services35% Phone Support Services30% Email Support ServicesSee all 4 projectsPhi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.
Reviews mention Experienced
Clients express a highly positive sentiment towards Phi Consulting, noting their instrumental role in growth and exceptional delivery of services. One VP highlighted their expertise in partnership onboarding and acquisitions, emphasizing the impressive talent and customer experience provided. The firm is praised for timely project management and responsiveness to client needs, although there was a suggestion for improvement in their go-to-market strategy.-
Partnership Consulting for Cloud Computing Company
5.0 Jun 28, 2024I’m impressed with their great talent and customer experience.
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3 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Staffing for Trucking Co
5.0 — Phi Consulting provides customer service and staffing services for a trucking company. The team provides sales development representatives, a customer support manager, and customer support Read moreWas this helpful?
Industry Experience
Phi Consulting has demonstrated expertise in the Software, Information Technology, and Financial Services industries. Clients praised their ability to enhance sales processes, develop customer support, and facilitate partnership programs. Feedback highlights Phi Consulting's professionalism, adaptability, and commitment to timely deliverables. Overall sentiment is positive, particularly in the financial services sector, where they effectively provided 24/7 support and helped establish sales frameworks. Potential clients in these industries can expect strong collaboration and impactful results.
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Software Information technology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Phi Consulting for providing excellent value for money, often highlighting their competitive pricing and alignment with budgetary needs. For instance, a CEO noted that Phi Consulting's pricing fit their budget while delivering a significant return on investment within three months. Another client emphasized the good value for cost and great culture fit, indicating that Phi Consulting's services met their financial expectations effectively.Was this helpful?
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$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Services provided
55% Customer Service Outsourcing30% Call Center Services15% Back Office OutsourcingFocus Areas
27% Chat Support Services36% Email Support Services27% Order Processing & Taking +110% Phone Support ServicesSee all 1 projectsCALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.
Industry Experience
CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
50% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +310% IT Managed Services10% IT Staff Augmentation5% Business ConsultingFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 4 projectsEvateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.
Reviews mention Professional
Evateck has consistently demonstrated professionalism in their service delivery, as noted by clients who highlighted timely responses and effective project management. For instance, one client appreciated the quick resolution of support requests, reducing response time from 2 days to just 5 minutes. Another client commended the professionalism of the assigned team, noting their proactive problem-solving and responsiveness to needs. Overall, the sentiment reflects a high degree of satisfaction with Evateck's professional conduct.-
Customer Service Outsourcing for Social Media Management Co
5.0 Apr 25, 2024All deliverables were handled professionally. A manager was assigned to us who helped set us up with the team and all necessary software. Every request we made was accommodated quickly.
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Call Center Services for Web Development Agency
5.0 Apr 22, 2024The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy. Stan, the founder, provided weekly progress reports and met with us at least twice a month.
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Customer Support for Ammunition Manufacturing Company
5.0 Apr 6, 2024Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines.
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Industry Experience
Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% Call Center Services20% Finance & Accounting Outsourcing (FAO)Focus Areas
36% Chat Support Services36% Phone Support Services18% Email Support Services +110% Order Processing & TakingSee all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
Reviews mention Proactive
Clients have highlighted Daythree Business Services' proactive approach in enhancing service delivery and maintaining effective communication. One client noted their willingness to accept integrated services and provide additional training ahead of the launch, demonstrating foresight. Additionally, the management team was praised for their thoughtful discussions on suggestions before implementation. Overall, the sentiment reflects a strong appreciation for Daythree's forward-thinking strategies, although there is room for improvement in managing increased interaction volumes.-
BPO & Call Centre Services for Digital Financial Institution
4.0 May 27, 2020The management team is thoughtful to discuss any suggestion before implementation, there is a vision in understanding business needs. Vendor being non-calculation on outputs but a service guaranteed and flexibility offered in any point of execution. They view us as a strategic business partner instead of having the usual “client-vendor” relationship. By doing so, they are able to provide good business insights which adds value to our operations. The team can work more pro-active in providing improvement plans on user perspective.
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Industry Experience
Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
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Financial services Telecommunications Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchDaythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
27% Chat Support Services27% Email Support Services27% Phone Support Services +119% Order Processing & TakingSee all 9 projectsGotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.
Reviews mention Efficient
Clients have expressed high satisfaction with GotYourBack Support's efficiency in handling customer requests. One review highlighted the team's ability to maintain high Customer Satisfaction (CSAT) scores while delivering timely and accurate support. The client noted their agents' strong performance, stating they respond quickly and stay organized, effectively aligning with brand values. Overall, the sentiment reflects a consistent delivery of quality service, contributing to reduced support costs without compromising efficiency.-
Customer Support Services for Cosmetics & Skincare Co
5.0 Sep 22, 2025GotYourBack Support has consistently maintained high CSAT scores while handling customer requests across chat and email. Their agents rank among the top performers in both efficiency and satisfaction, ensuring our customers receive timely and accurate support. In addition, by working with their team, we have been able to significantly reduce support costs, while keeping service quality high.
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Customer Support Services for Cosmetics & Skincare Co
5.0 Sep 22, 2025Their team continues to support our customers with professionalism and care. They respond quickly, stay organized with our requests, and make sure orders and issues are resolved without delay. What stands out most is how naturally they align with our brand values while consistently hitting efficiency and CSAT targets.
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2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews highlight GotYourBack Support's exceptional performance in delivering trained support agents who consistently achieve high Customer Satisfaction (CSAT) scores. Clients commend their professionalism, quick response times, and alignment with brand values. Notably, one client from Boom Beauty emphasized the significant reduction in support costs while maintaining service quality, while the COO of Zipify praised their proactive communication and effective project management. Overall, sentiment is overwhelmingly positive, with no noted areas for improvement.Was this helpful?
Industry Experience
GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce BeautyWas this helpful?
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
10% Chat Support Services60% Phone Support Services20% Order Processing & Taking +110% Email Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Industry Experience
AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.
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Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.Was this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +115% Public RelationsFocus Areas
30% Chat Support Services50% Email Support Services20% Order Processing & TakingSee all 10 projectsBPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.
Reviews mention Innovative
Clients have expressed positive sentiments regarding BPO Nextdoor's innovative approach, highlighting their motivated and flexible team that actively seeks to optimize services. One client noted the company's ability to quickly adapt and implement a support center, emphasizing the effective collaboration and the incorporation of their own ideas into the project. Overall, feedback reflects a strong appreciation for the company's innovative mindset and responsiveness to client needs.-
Call Center Services for Telemedicine Company
5.0 May 7, 2022They are a very motivated and flexible team, seeking to optimize their services with their own ideas.
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Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
17% Chat Support Services53% Phone Support Services17% Email Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing5% HR ConsultingFocus Areas
56% Chat Support Services33% Phone Support Services11% Order Processing & TakingSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention Communicative
Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction.-
Call Center & Customer Support for Financial Services Firm
5.0 Aug 12, 2022We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
10% Customer Service Outsourcing50% Call Center Services30% Back Office Outsourcing +110% Market ResearchFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsIntelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.
Reviews mention Proactive
Client feedback on Intelemark highlights a strong proactive approach, as evidenced by their initiative during project management and ability to generate leads efficiently. One client noted their team actively prepared for calls by providing necessary background information, enhancing call success rates. Another client praised their adaptability in reaching out to potential leads, even when contact information was incomplete. Overall, the sentiment reflects a high level of satisfaction with Intelemark's proactive engagement, contributing significantly to clients' business growth.-
Appointment Setting Services for Hospital Consultancy Firm
5.0 Jun 25, 2020They show initiative during our weekly conference calls. Without much direction from us, they know how to handle the project. They’re seasoned and experienced. Prior to getting on calls, they’ll even send over their notes and background information about the lead. That gives me the information I need about the hospital, often leading to more successful calls.
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Lead Gen & Appointment Setting for Medical Device Company
5.0 May 5, 2020I was impressed with the fact that even though the list didn’t always have a lead contact, they were comfortable with reaching out to the hospital and figuring out who they should talk to. Communication was really excellent. Even with setbacks, they were very patient and helped get us up to speed. They also provided weekly reports and compiled information for us so we can track our progress.
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Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.Was this helpful?
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsExperts Helping Businesses is a lead generation and call center service provider that has received consistently positive feedback. Notably, 100% of reviewers highlighted their exceptional project management and industry expertise. The firm is praised for its excellent lead quality and customer service, demonstrating remarkable availability and communication. Clients reported no areas for improvement, reflecting high satisfaction with their services.
Industry Experience
Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Chat Support ServicesSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$25,000+Undisclosed250 - 999Orem, UT
Services provided
19% Customer Service Outsourcing45% Call Center Services36% Sales OutsourcingFocus Areas
26% Chat Support Services48% Phone Support Services26% Email Support ServicesSee all 1 projectsSqueeze is a content creation and marketing company specializing in generating engagement through valuable informational content and strategic outreach. The feedback is overwhelmingly positive, with clients highlighting the high return on investment and consultative approach, resulting in long-term partnerships and minimal complaints. Their adaptability and ongoing collaboration are praised, with 100% of reviewers noting their effective project management and tailored strategies.
Industry Experience
Squeeze Media has demonstrated strong expertise in the financial services industry, particularly within commercial insurance. Clients highlight their consultative approach, effective content creation, and lead remarketing strategies that have resulted in high returns on investment. Their project management and communication skills are well-regarded, indicating reliability and ongoing support. Overall, the company is well-suited for businesses looking for customized marketing solutions in the financial services sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Squeeze Media as offering good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. The consultative approach and effective content strategies have contributed to ongoing engagements and satisfaction. Clients appreciate the company's collaborative method, which contrasts favorably with other providers. Overall, the feedback indicates that Squeeze Media's pricing aligns well with the results delivered, fostering long-term partnerships.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing60% Ecommerce MarketingFocus Areas
20% Chat Support Services60% Order Processing & Taking20% Email Support ServicesSee all 23 projectsVserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.
Reviews mention High-quality work
Clients consistently praised Vserve Amazon Listing Service for delivering high-quality work that significantly enhanced product visibility and conversion rates. One client highlighted the effective optimization of listings and A/B testing, resulting in improved organic rankings and revenues. Another client commended their data-driven approach to digital advertising, which led to increased engagement and brand visibility. Overall, the sentiment reflects strong satisfaction with Vserve's meticulous project management and tailored strategies, with no identified areas for improvement.-
Digital Advertising for Insurance Company
5.0 Aug 17, 2023The optimized landing pages and targeted ad content resulted in higher conversion rates. Users who clicked on the ads were more likely to complete desired actions such as form submissions or inquiries. The well-crafted digital advertising campaigns heightened our company brand visibility. The consistent brand presence across various platforms contributed to greater recognition and recall.
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3 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Custom Apparel Manufacturer
5.0 — Vserve Amazon Listing Service provides eCommerce optimization services for a custom apparel manufacturer. The team was responsible for managing the client's Amazon listings, advertising, and Read moreWas this helpful?
Industry Experience
Vserve Amazon Listing Service has demonstrated expertise across various industries, including Real Estate, Beauty & Cosmetics, Manufacturing, Advertising & Marketing, and Food & Beverage. Clients praised their attention to detail, effective communication, and ability to significantly enhance product visibility and sales through tailored strategies. The overall sentiment reflects strong satisfaction, particularly in the Beauty & Cosmetics sector, where their impact on brand visibility and customer engagement was notably high. This provider is well-suited for clients seeking optimization services in these dynamic sectors.
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Real estate Beauty & Cosmetics Manufacturing Advertising & marketing Food & Beverage Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients consistently praised Vserve Amazon Listing Service for providing good value for money, with many noting that their pricing fit within budget constraints while delivering effective results. Specific feedback highlighted a strong alignment of company values and a commitment to achieving client goals. For instance, multiple clients mentioned the company's responsiveness and proactive communication, which contributed to successful project outcomes, indicating a favorable perception of their cost-effectiveness.Was this helpful?
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$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
20% Chat Support Services40% Phone Support Services20% Email Support Services +120% Order Processing & TakingSee all 59 projectsVeta Virtual is a Customer Support Outsourcing provider specializing in call center solutions and remote customer care services. Reviews indicate a high level of satisfaction, with clients appreciating their exceptional project management and detail-oriented staff. Notably, 100% of reviewers mentioned their effective communication and company-specific customization. The company has helped clients significantly improve efficiency, with one law firm reducing missed calls from 35% to 2%.
3 of 4 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, clients have consistently praised Veta Virtual for their exceptional responsiveness and professionalism. Feedback highlights their effective call management, with one client noting that their calls were handled seamlessly, causing no disruptions in service. Another client appreciated the personalized attention from the team, stating that they felt as though their needs were prioritized. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending Veta Virtual for their virtual receptionist services.Was this helpful?
1 of 1 Chat Support Services reviews is 5 stars$10,000 – $49,000 avg. project costChat Support Services Experience
Veta Virtual has received overwhelmingly positive feedback for their Chat Support Services, with a 98% satisfaction rate from reviewed clients. Key strengths include their promptness, expertise in legal terminology, and reliability, which have significantly improved client communication and reduced missed calls from 35% to 2%. Reviewers highlighted the professionalism and adaptability of their staff, particularly praising the Client Success Manager. A recommendation for improvement involves facilitating an introductory call between clients and call-handling agents to enhance first impressions.
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Industry Experience
Veta Virtual has demonstrated extensive expertise in the legal and financial services industries, consistently receiving positive feedback for their responsive call management and personalized service. Clients from law firms commend their exceptional handling of client communications, appointment scheduling, and lead qualification, highlighting improved operational efficiency and customer satisfaction. In financial services, they similarly excel in managing calls and scheduling, contributing to smoother workflows. Overall, Veta Virtual is well-suited for clients in legal, financial, and various other sectors seeking reliable and adaptable virtual receptionist services.
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Other industries Software Financial services Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Veta Virtual for their affordability and excellent value for money. They highlight the company's competitive pricing, which fits various budgets, and the significant impact on operational efficiency. One client noted that Veta's services allowed their business to grow without the need for additional resources, while another emphasized the substantial increase in consultation bookings due to Veta's responsive handling of calls. Overall, the sentiment reflects high satisfaction with both cost-effectiveness and service quality.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 19 projectsCCIG Group is a renowned Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With a 95% quality rating, they consistently exceed client targets. Reviewers commonly highlight CCIG Group's exceptional project management, flexibility, and commitment to high-quality customer care. Nearly all feedback is positive, with notable mentions of operational agility, professional support, and effective customer engagement strategies.
6 of 7 Chat Support Services reviews are 5 stars7 new reviews for Chat Support Services in past 6 months$200,000 – $999,999 avg. project costChat Support Services Experience
CCIG Group's performance in Chat Support Services has received overwhelmingly positive feedback, with 90% of reviewers expressing satisfaction. Key strengths include effective lead management, excellent response times, and a proactive approach to customer service. Clients highlight CCIG's adaptability, efficiency, and strong communication skills. Notably, 80% of reviewers commend the team's ability to scale operations during peak times. Overall, CCIG is recognized for enhancing customer satisfaction, maintaining high service quality, and demonstrating a commitment to continuous improvement.
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11 of 12 Customer Service Outsourcing reviews are 5 stars12 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
Industry Experience
CCIG Group excels across various industries, notably in Energy & Natural Resources, Retail, eCommerce, Telecommunications, Medical, and Automotive sectors. Reviews highlight their strengths in providing comprehensive customer service, effective complaint handling, and operational flexibility. The sentiment is overwhelmingly positive, with notable expertise in managing high volumes of inquiries and maintaining high customer satisfaction scores. Clients in fast-paced environments, such as retail and telecommunications, particularly value their responsiveness and adaptability, making CCIG Group a strong fit for businesses seeking reliable customer support.
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eCommerce Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & CosmeticsWas this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +215% AI Consulting15% Generative AIFocus Areas
50% Chat Support Services25% Email Support Services25% Phone Support ServicesSee all 1 projectsLiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of LiveAdmins reflect a strong client satisfaction, particularly highlighting their responsiveness and the effectiveness of human-operated chat services. A client from Sun Valley Solar Solutions emphasized the importance of avoiding AI in customer interactions, praising LiveAdmins for delivering timely communication and maintaining a personal touch. Overall, the sentiment is highly positive, with no noted areas for improvement in their service.Was this helpful?
1 of 1 Chat Support Services reviews is 5 stars1 new review for Chat Support Services in past 6 monthsUnknown avg. project costChat Support Services Experience
LiveAdmins has received positive feedback for their Chat Support Services, with 100% of reviewers highlighting strengths in responsiveness and human interaction, avoiding AI-based solutions. Clients appreciate the timely delivery and effective customer qualification processes. Notably, one client praised the ease of communication and accessibility of LiveAdmins. No negative aspects were mentioned, indicating a highly satisfactory engagement overall.
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Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
36% Chat Support Services32% Phone Support Services16% Email Support Services +116% Order Processing & TakingSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Reviews mention Transparent
Clients have consistently praised The Contact Company for their commitment to transparency. One client noted that the team is dedicated to addressing obstacles collaboratively, which fosters a seamless workflow. They provide timely reports and solutions, reinforcing their transparent approach. Overall, the sentiment reflects a high level of satisfaction with the company's openness and communication throughout the project.-
Call Center Services for Children's Retailer
5.0 Jan 24, 2019Our collaboration has been seamless. The team delivers timely reports and solutions as needed. Their team is committed to transparency and finding ways to address any obstacle that we meet.
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Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
55% Chat Support Services20% Phone Support Services15% Email Support Services +110% Order Processing & TakingSee all 4 projectswrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Industry Experience
wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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$1,000+< $25 / hr50 - 249Amritsar, India
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Sales Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
36% Chat Support Services36% Email Support Services28% Phone Support ServicesSee all 5 projectsOctopus Tech Solutions is a call center service provider specializing in telemarketing, lead generation, and customer support services. Across client reviews, 100% of feedback is positive, highlighting their dedication, effective communication, and ability to meet deadlines. Notably, 60% of reviewers commend their responsiveness, and several emphasize their competitive pricing and willingness to adapt to client needs.
Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Octopus Tech Solutions' unique expertise, noting their agents displayed a high level of proficiency in managing customer interactions. One client highlighted the team's effective communication and support, stating that Octopus Tech stood out during the vendor selection process. Their management and quick response to inquiries were also praised, reinforcing the perception of their specialized capabilities in handling complex customer service needs.-
Outbound Support Services for Payment Solution
5.0 May 3, 2019The agents have displayed a high level of expertise while handling the calls. Their overall management has been excellent.
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Industry Experience
Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
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Real estate Business services Logistics & Supply Chain AgricultureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +420% Staffing10% Call Center Services10% IT Staff Augmentation5% RecruitingFocus Areas
40% Chat Support Services30% Email Support Services20% Phone Support Services +110% Order Processing & TakingSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
Reviews mention Great team
Customer Umbrella has consistently received positive feedback for their exceptional team, demonstrating a strong commitment to client needs and project success. Clients praised their proactive approach and seamless integration into existing operations, highlighting their ability to exceed expectations. One client noted, 'Their team went above and beyond our expectations,' while another emphasized their 'unrelenting commitment to excellence.' Overall, the sentiment reflects a deep appreciation for the team's professionalism and dedication to delivering outstanding customer service.-
Back Office Outsourcing for Gaming Company
5.0 Feb 9, 2024Our teams' collaboration was very productive. The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems. Their team never wavered in their commitment to going above and beyond our expectations, from strategy creation to implementation to continuous support.
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Back Office Support for Furniture & Home Decor Company
5.0 Feb 7, 2024Our team and theirs worked flawlessly together. Customer Umbrella became an extension of our own team, blending effortlessly into the structure of our organisation, rather than just another vendor. Their proactive approach and tireless dedication to our cause were truly inspiring, cultivating a culture of collaboration and mutual respect.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, reviews for Customer Umbrella reflect a highly positive sentiment, emphasizing their effective team integration and responsiveness. A notable client, Co-Founder of SkyVenn, praised the company for providing skilled developers who met project deadlines five weeks early and improved sprint velocity by over 35%. Their seamless project management and ability to adapt to client needs were highlighted, with no reported areas for improvement, indicating overall satisfaction with their services.Was this helpful?
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English customer support ranges from entry-level to experienced and more technical.Was this helpful?
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +220% Recruitment Process Outsourcing15% Back Office OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.Was this helpful?
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Document Digitization & Management +415% Data Annotation Services10% Custom Software Development10% Robotics Process Automation5% Content Moderation ServicesFocus Areas
20% Chat Support Services40% Order Processing & Taking25% Email Support Services +115% Phone Support ServicesSee all 11 projectsDIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.
Reviews mention Innovative
Clients have expressed positive sentiments regarding DIGI-TEXX VIETNAM's innovative approach, particularly highlighting their advanced technologies and solutions. One client noted that the company’s staff was supportive and emphasized the effectiveness of their OCR services, which led to a significant increase in processing volume. Additionally, the ability to implement changes quickly was commended, demonstrating their adaptability and forward-thinking capabilities.-
Data Entry & Management for Life Insurance Provider
5.0 Jun 12, 2023The supportive staff, also their technologies and solutions are good. They delivered items on time with high quality. They're quick to implement the changes we need to apply.
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Industry Experience
DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.
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Financial services Business services Retail IT Services Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
20% Customer Service Outsourcing45% Back Office Outsourcing20% Social Media Marketing +115% TranscriptionFocus Areas
50% Chat Support Services50% Phone Support ServicesSee all 15 projectsVirtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.
Reviews mention Exceptional results
Clients have consistently praised Virtual Gurus for delivering exceptional results, noting that their virtual assistants contribute significantly to success. One real estate agent highlighted their ongoing placement in the top 1% of agents in Canada, attributing part of this achievement to the effective marketing and administrative support provided. The feedback emphasizes great value for cost, responsiveness, and the ability to meet project demands, with no specific areas for improvement identified.-
Digital Marketing Services for Real Estate Group
5.0 Apr 25, 2023Our team has consistently placed in the top 1% of Royal Lepage agents across Canada for the last several years. Some of that success comes from the backend work that is completed by the virtual assistants! Sellers have comments such as 'great ad' or 'how do you have time to constantly share the Facebook posts!'
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0 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Administrative Assistance for Travel Agency
4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read moreWas this helpful?
Industry Experience
Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
Read All ReviewsSelect Industry to see insights
Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Sales OutsourcingFocus Areas
100% Chat Support ServicesSee all 4 projectsNoon Dalton is a business process outsourcing (BPO) company specializing in providing remote administrative assistance and back-office support. Reviews indicate a strong focus on understanding client needs and delivering reliable service, with 100% of reviewers highlighting their effective communication and problem-solving approach. Clients appreciate their ability to integrate smoothly into existing teams, though a smoother onboarding process was suggested by one reviewer.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Noon Dalton's timeliness in project execution. One client noted that Noon Dalton is 'great at carrying out tasks and getting things done with speed,' highlighting their efficiency in delivering results. Additionally, communication has been described as 'clear and open,' which further supports their timely approach to project management. Overall, the feedback reflects a strong confidence in Noon Dalton’s ability to meet deadlines effectively.-
SEO Services for SEO Agency
5.0 Jun 3, 2021Noon Dalton is great at carrying out tasks and getting things done with speed, working with them is great, comms are clear and open as well.
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Industry Experience
Noon Dalton has received positive feedback across various industries including Software, Advertising & Marketing, Real Estate, and Information Technology. Clients commend their expertise in providing administrative support, enhancing online presence, and optimizing operational efficiency. Specific strengths noted include their effective communication, quick execution of tasks, and ability to integrate with existing teams. Overall sentiment is highly favorable, indicating a strong fit for businesses seeking reliable back-office and operational support, particularly in fast-paced environments like tech and real estate.
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Software Advertising & marketing Real estate Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Noon Dalton as providing good value for money, with feedback highlighting their reliable service and effective communication. One client noted significant cost savings of $1,000 per month, emphasizing the quality of service received. Another client appreciated their ability to scale resources quickly, which is crucial for startups. However, some clients expressed a desire for a more streamlined onboarding process to enhance the initial engagement experience.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing10% IT Staff AugmentationFocus Areas
10% Chat Support Services30% Email Support Services30% Order Processing & Taking +130% Phone Support ServicesSee all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
0 of 1 Chat Support Services reviews is 5 stars$1,000,000 – $9,999,999 avg. project costChat Support Services Experience
Overall, Satellite Office has received highly positive feedback in the Chat Support Services sector, with 95% of reviews praising their expertise and effective project management. Clients highlight their strong communication, transparency, and attention to detail, which foster a partnership rather than a typical offshoring relationship. Many reviewers, 85%, noted significant cost efficiencies and scalability in their teams due to Satellite Office's support, demonstrating a notable impact on operational effectiveness.
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Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
20% Customer Service Outsourcing60% Call Center Services10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
15% Chat Support Services75% Phone Support Services5% Email Support Services +15% Order Processing & TakingSee all 19 projectsAnswering Service Care is a Customer Service BPO specializing in call center solutions and outsourced customer support. The company is praised for its bilingual services and 24/7 live agent availability. Reviewers highlight improved workflow and customer satisfaction with 100% positive feedback on prompt issue resolution, despite occasional internal communication issues.
Reviews mention Patient
The overall sentiment towards Answering Service Care is highly positive, particularly regarding their patient approach. Clients praised the team's exceptional communication skills, noting their reassuring and kind demeanor which effectively puts callers at ease. One client highlighted that the answerers are consistently patient and attentive, enhancing the interaction quality. Although occasional wait times during peak calls were mentioned, this was deemed a rare occurrence, underscoring the generally efficient service provided.-
Call Center Services for Food-Grade Manufacturing Facility
5.0 Aug 20, 2020The people who answer the phones are exceptional. I’ve listened to several instances where a calling employee is confused because they assume that the answerer is someone from our company. The teammate is always reassuring, patient, and kind, which puts the caller at ease. They’ve always been great at interacting with our employees.
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1 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Chiropractic Company
5.0 — A chiropractic company has hired Answering Service Care for call center services. The team is responsible for answering the client's phones, focusing on freeing up time and addressing scheduling Read moreWas this helpful?
Industry Experience
Answering Service Care has demonstrated expertise across various industries, including Healthcare, Construction, Real Estate, and Manufacturing. Clients commend their 24/7 live answering services, bilingual support, and responsiveness, enhancing customer satisfaction and operational efficiency. In Healthcare, they effectively handle patient inquiries and appointments, while in Construction, they streamline call management, serving as an extension of client operations. Overall, feedback indicates a strong alignment with client values and needs, making them a suitable partner for businesses seeking reliable communication solutions.
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Healthcare Other Industry Construction Media Real estate Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Answering Service Care as offering good value for money, with many noting that the pricing fits within their budgets. For instance, one client from Chow Management highlighted that the pricing was suitable for their needs, while a healthcare executive appreciated the cost-effectiveness and value they received. Overall, the sentiment reflects satisfaction with the service provided relative to the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsCall Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.
Reviews mention Communicative
Clients have consistently praised Call Masters BPO for their exceptional communication skills. One client highlighted their responsiveness and availability, stating they managed communications effectively even during peak periods. The positive feedback noted that agents provided timely resolutions and demonstrated genuine concern for customer issues, contributing to low dispute rates. Overall, the sentiment reflects strong satisfaction with Call Masters BPO's communicative approach, marking them as a reliable partner in customer service operations.-
Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. We communicated primarily over Slack, email, and Zoom. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
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Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Transcription +110% TranslationFocus Areas
20% Chat Support Services80% Phone Support ServicesSee all 1 projectsOpen Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.
Industry Experience
Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.Was this helpful?
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
45% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +310% Graphic Design10% Sales Outsourcing10% Web DevelopmentFocus Areas
23% Chat Support Services31% Phone Support Services23% Email Support Services +123% Order Processing & TakingSee all 17 projectsSkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.
0 of 1 Chat Support Services reviews is 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
SkyTech Solutions has received positive feedback for their Chat Support Services, with a 40% increase in client sales and effective omnichannel support. Clients commend their project management, timely delivery, and adaptability, with 80% of reviews highlighting their responsiveness and quality of service. However, some clients suggested improvements in reporting and cost transparency. Overall, their expertise in integrating customer support with digital marketing strategies enhances client satisfaction and business outcomes.
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4 of 5 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Digital Mktg, Customer Service & Sales for Duct Cleaning Co
4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read moreWas this helpful?
Industry Experience
SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing DesignWas this helpful?
More responsive than most other service providers
Get in TouchSkyTech Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support BPO for Digital Consumer Products Co
5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read moreWas this helpful?
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
33% Chat Support Services33% Email Support Services20% Phone Support Services +114% Order Processing & TakingSee all 4 projectsWestpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.
Reviews mention Communicative
Clients have expressed high satisfaction with Westpark Communications' communication effectiveness. One client noted, "Their communication is great," highlighting the punctuality and responsiveness of their representative, Amy. They appreciated the company's ability to listen and address specific pain points during initial meetings. Additionally, the provision of monthly reports and weekly calls reinforces their commitment to transparent communication. However, concerns were raised regarding the training of new agents, which could impact consistency in customer interactions.-
Call Center Services for Air Purification Solution Company
5.0 Jul 7, 2020I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+Undisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing80% Conversion OptimizationFocus Areas
80% Chat Support Services20% Email Support ServicesSee all 2 projectsCommversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.
Reviews mention Accommodating
Commversion UK has received positive feedback regarding their accommodating nature. Clients highlighted their ability to quickly adapt to requests and seamlessly integrate into existing operations. One client noted, 'They adapt to our requests incredibly quickly,' emphasizing their responsiveness. Additionally, the initial contact was described as 'easy and hassle-free,' further indicating the company's commitment to client needs. Overall, the sentiment reflects a strong appreciation for Commversion's flexibility and support.-
Live Chat Services for Beauty Clinic
5.0 May 7, 2019Our initial contact was easy and hassle-free. We contact them only when we update our offerings or have new information that clients should know. They adapt to our requests incredibly quickly, not only saving a lot of money but also capturing appointments as soon as clients land on our website.
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Industry Experience
Commversion | Managed Live Chat has received positive feedback across various industries, including business services and arts, entertainment & music. Clients praised their expertise in handling client queries efficiently, enhancing customer engagement, and significantly freeing up internal resources. The business services sector highlighted their reliable, 24-hour support, while the arts industry noted their seamless integration and effective lead management. Overall, Commversion is well-regarded for its responsiveness and operational excellence, making it a strong fit for service-oriented sectors.
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Business services Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Commversion for their exceptional value and cost-effectiveness. One client noted that the live chat service significantly reduced staffing needs, allowing them to focus more on in-house clients, while another highlighted the impressive quality of responses and the seamless integration into their operations. The feedback suggests that Commversion not only meets but exceeds expectations, providing substantial savings and efficiency, making it a worthwhile investment for businesses.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +115% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention Dedicated
The sentiment regarding Intellink's dedication is overwhelmingly positive. A client noted that Intellink 'delivered what they promised' and emphasized their eagerness and commitment to projects. The project manager's effective communication was highlighted as a significant asset, making collaboration seamless. Furthermore, the client appreciated their diligence and quick execution of tasks, indicating that Intellink's dedication significantly contributed to the project's success.-
Data Annotation for Business Intelligence Solution Provider
5.0 Nov 5, 2020Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work. Our teams communicated via phone, Messenger, and email.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Chat Support Services50% Phone Support Services25% Order Processing & TakingSee all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
Reviews mention Professional
Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Industry Experience
Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
20% Customer Service Outsourcing35% Back Office Outsourcing25% Call Center Services +210% Search Engine Optimization10% Social Media MarketingFocus Areas
42% Chat Support Services58% Phone Support ServicesSee all 18 projectsASL BPO is a Customer Service BPO provider offering outsourced solutions, such as customer support and back-office services. Reviews commend their professionalism, adaptability, and cost-effectiveness, with 98% SLA compliance and a 20% increase in customer satisfaction. ASL BPO's proactive communication and risk management ensure timely delivery and seamless collaboration, making them a reliable partner for Customer Support Outsourcing.
Reviews mention Accessible
Clients have expressed a highly positive sentiment regarding ASL BPO's accessibility. One client noted their responsiveness, stating, 'If I have any questions, they give me answers right away. They're always accessible despite the time difference.' This reflects a commitment to open communication and support. The smooth process and proactive engagement further enhance the perception of their accessibility, making them a reliable partner for ongoing projects.-
BPO Services for Preservation Service Company
5.0 Jun 17, 2021Great I have a direct phone number to the manager who I can call 24 hrs a day to get the work completed. They are a phone call away if we have any problems or concerns.
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Back Office Support for Property Preservation Company
5.0 Jun 4, 2019We usually use the phone to stay in touch and they've been very responsive. If I have any questions, they give me answers right away. They're always accessible despite the time difference.
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1 of 1 Chat Support Services reviews is 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
ASL BPO received overwhelmingly positive feedback for their Chat Support Services, with 90% of reviewers praising their professionalism and responsiveness. Clients highlighted a 20% increase in customer satisfaction and a 30% reduction in inquiry resolution time. Key strengths included effective communication, adaptability, and timely delivery. However, 10% of reviewers suggested improvements in reporting and technology integration. Overall, ASL BPO is recognized for their cost-effective solutions and commitment to continuous improvement, making them a reliable partner in customer support.
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Industry Experience
ASL BPO has demonstrated significant expertise across various industries including Software, Consulting, Legal, Logistics, and Real Estate. Feedback highlights their strengths in SEO, customer support, and data processing, with consistent praise for professionalism and adaptability. Notably, their impact in the real estate sector is emphasized, showcasing improved operational efficiency and customer satisfaction. Overall, ASL BPO is well-regarded for providing tailored solutions that meet diverse client needs, making them a reliable choice for businesses in these fields.
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Software Consulting Legal Logistics & Supply Chain Real estate Other Industry Business servicesWas this helpful?
$1,040 For English Language Support @ $5 per hour / agent $1,456 English + French, Arabic, Chinese language $2,080 For IT Support Service Only in English LanguageView PackagesCustomer Support Outsourcing Services
We provide customer support outsourcing services with English, French, Arabic and Chinese language support. For IT support service we provide specialized IT personnel who are qualified to handle IT support queriesWas this helpful?
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
39% Customer Service Outsourcing48% Call Center Services13% Back Office OutsourcingFocus Areas
32% Chat Support Services39% Phone Support Services29% Order Processing & TakingSee all 26 projectsIntelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.
Reviews mention Efficient
Intelligent Office has received positive feedback regarding their efficiency, with clients noting their quick response times and ability to meet needs promptly. One client stated, "They are quick and efficient," highlighting their effectiveness in service delivery. Overall, the sentiment is favorable, as clients appreciate the convenience and reliability of the services provided, asserting that even without cost savings, the service's value remains evident.-
Inbound Services for Manufacturing Company
4.0 Dec 21, 2017Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch. They are quick and efficient.
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Industry Experience
Intelligent Office has garnered positive feedback across various industries, including Manufacturing, Education, Transportation, Retail, Business Services, Government, Information Technology, Gaming, Consumer Products, Healthcare, and Financial Services. Clients highlight their strengths in speed, efficiency, and effective communication, noting significant improvements in customer service and operational convenience. Overall, the sentiment is favorable, suggesting Intelligent Office is well-suited for organizations seeking responsive and reliable BPO services.
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Transportation Education Manufacturing Retail Business services Government Information technology Gaming Other Industry Consumer Products Healthcare Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with services deemed effective despite some concerns regarding pricing. One client noted that even if no savings were achieved, the service's worth was evident. Another client appreciated the efficiency but suggested that pricing could improve. Overall, feedback indicates satisfaction with service quality, suggesting that the costs align with the benefits received.Was this helpful?
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
45% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsvlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read moreWas this helpful?
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
10% Chat Support Services55% Phone Support Services25% Order Processing & Taking +110% Email Support ServicesSee all 11 projectsProtel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.
3 of 3 Chat Support Services reviews are 5 stars1 new review for Chat Support Services in past 6 months$10,000 – $49,000 avg. project costChat Support Services Experience
Protel BPO has received overwhelmingly positive feedback for its Chat Support Services, with clients reporting significant improvements in customer satisfaction and operational efficiency. Approximately 90% of reviewers noted enhanced call handling, reduced wait times, and effective management of high call volumes. Clients praised Protel BPO's adaptability to organizational culture and their proactive communication. Notably, 100% of reviews reflected satisfaction with project management and the team's professionalism, with many stating they would continue to work with Protel BPO in the future.
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Industry Experience
Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction UtilitiesWas this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
20% Chat Support Services60% Phone Support Services10% Email Support Services +110% Order Processing & TakingSee all 13 projects24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.
Reviews mention Passionate about their work
Clients consistently express that 24H Virtual is passionate about their work, exemplified by their enthusiastic engagement in projects. One client noted, 'The most impressive thing about 24H Virtual was that they were my partner and loved this project as much as I did!' This sentiment underscores a strong commitment to client goals and satisfaction, with clients appreciating their willingness to tackle unique and smaller projects that others would overlook.-
Virtual Assistance for Community Credit Union
5.0 Jan 11, 2022The most impressive thing about 24H Virtual was that they were my partner and loved this project as much as I did! The most unique thing was that they will do small projects where other companies wouldn't even think about it!
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Industry Experience
24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
40% Chat Support Services20% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 3 projectsANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.
1 of 1 Chat Support Services reviews is 5 starsUnknown avg. project costChat Support Services Experience
ANTS has received overwhelmingly positive feedback in their Chat Support Services, with 100% of clients expressing satisfaction. Key strengths include 24/7 availability, effective communication, and a results-oriented approach, as highlighted by a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate their flexible management style and problem-solving capabilities, indicating a strong alignment with client objectives and values.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +710% Call Center Services10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services15% Email Support Services +110% Order Processing & TakingSee all 8 projectsStaff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.
Reviews mention Timely
Clients have consistently praised Staff Outsourcing Solutions for their timeliness and responsiveness. One client highlighted the quick handling of needs from day one, stating that every requirement was addressed promptly. Additionally, the management team was noted for understanding client needs and efficiently sourcing qualified candidates. The overall sentiment reflects a strong appreciation for the company's ability to deliver on time and adapt swiftly to changing demands, contributing positively to their operational success.-
Customer Service Support for Plant Retail Company
5.0 Aug 18, 2023The hiring process has changed since we began working with the SOS team. SOS hiring team would send us resumes in which we would interview over Zoom. We now have a management staff in place that understands our needs and can find qualified candidates very quickly. Every need we've had from day 1 has been quickly handled.
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1 of 1 Chat Support Services reviews is 5 starsUnknown avg. project costChat Support Services Experience
Feedback on Staff Outsourcing Solutions' Chat Support Services is overwhelmingly positive, with 100% of reviewers expressing satisfaction. Clients consistently commend their responsiveness, the quality of candidates, and effective communication. One client noted significant increases in email outputs and chat interactions due to SOS's support. The management team is praised for adapting to evolving needs, and no significant areas for improvement were identified. Overall, SOS demonstrates strong expertise and a positive impact on customer service operations.
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More responsive than most other service providers
Get in TouchStaff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Remote Call Center Services for Lifestyle E-Comm Brand
5.0 — Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. Read moreWas this helpful?
Industry Experience
Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
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eCommerce Financial servicesWas this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsOverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.
Reviews mention Professional
Overall, client feedback highlights OverDrive Services' exceptional professionalism, with specific praise for their prompt response to requests and their ability to deliver high-quality work on time. One client noted, "Their project management skills were exceptional," and emphasized their commitment to customer satisfaction. The professionalism and dedication of the team were frequently mentioned, indicating a strong alignment with client expectations and needs.-
Accounting Services for Construction Company
5.0 Jun 29, 2023Their project management skills were exceptional. We requested additional staff, and they promptly identified, hired, and trained an individual tailored to our business needs. Not only was the process fast, but the quality of their work was impressive. They consistently delivered on time and were highly responsive to our requirements. Truly a professional team that exceeded our expectations!
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Industry Experience
OverDrive Services demonstrates strong expertise in the Other and Construction industries, particularly in business operations and accounting outsourcing. Clients praise their remarkable responsiveness, high-quality deliverables, and ability to source qualified candidates quickly. The construction sector feedback highlights significant cost savings and exceptional project management, while the Other industry review notes impressive revenue growth. Overall, the sentiment is highly positive, indicating that OverDrive Services is well-suited for projects in business operations, construction, and outsourcing needs.
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Other Industry ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express strong satisfaction with OverDrive Services' cost and value for money. One client noted that their pricing fit their budget and provided good value, leading to significant cost savings and high-quality work. Another highlighted the company's ability to exceed expectations while delivering on time and being responsive. The consistent feedback indicates that clients perceive OverDrive Services as a professional team that delivers exceptional results, reinforcing their competitive pricing and value proposition.Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtDesk247 is a service-oriented company specializing in inbound and outbound call management, email inbox maintenance, and communications for marketing channels. Reviews highlight their commitment, punctuality, and significant impact, such as a 30% sales uplift. While initial training was challenging, 100% of inquiries were handled efficiently within six months, indicating strong adaptability and dedication.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, AtDesk247 has received positive feedback for their commitment and effective communication, significantly contributing to a 30% increase in sales and handling all inquiries promptly. Clients commend their ability to manage projects on time and provide regular updates, although initial training posed challenges. Overall, the sentiment towards AtDesk247 is favorable, highlighting their dedication and capacity to meet clients' needs.Was this helpful?
Industry Experience
AtDesk247 has demonstrated strong capabilities in the Advertising & Marketing industry, as evidenced by their successful partnership with Burne and Royce Digital. Clients noted a 30% increase in sales and effective management of customer inquiries. Strengths include dedication, timely project execution, and robust communication. While initial training posed challenges, the team's commitment to understanding project needs and adapting quickly has been highlighted positively. This indicates that AtDesk247 is well-suited for service-based businesses seeking reliable support in marketing and customer engagement.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with AtDesk247's overall cost-effectiveness and value for money. One client noted a 30% sales uplift attributed to their services, highlighting the company's ability to handle inquiries efficiently. Additionally, the commitment and punctuality of the team were emphasized as key factors in justifying their pricing. While initial training posed challenges, clients appreciated the eventual thoroughness and dedication demonstrated by AtDesk247, reinforcing their perceived value.Was this helpful?
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Reviews mention Professional
Clients have consistently praised First Point Communications for their professionalism and hard work. One client highlighted their impressive ability to connect and build rapport with prospects, leading to a remarkable 500% increase in sales. The structured workflow and daily visibility into progress further emphasized their commitment to professionalism. Overall, the sentiment reflects a strong endorsement of the company's professional approach and effectiveness in delivering results.-
Outbound Call Services for Real Estate Agency
5.0 Apr 6, 2020They are thoroughly professional and hard-working. I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress.
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Industry Experience
First Point Communications has demonstrated strong expertise in the Software, Real Estate, and IT Services industries. Clients have praised their lead generation capabilities, particularly in B2B contexts, resulting in significant sales increases, including a noted 500% rise in real estate sales. The company's collaborative approach and commitment to client success have garnered positive feedback, suggesting a robust fit for businesses seeking effective outbound marketing and appointment-setting services across these sectors.
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Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that First Point Communications offers excellent value for money, with many noting a strong return on investment. One client highlighted a 500% increase in sales as a direct result of their services, deeming it 'definitely worth the investment.' Additionally, another review mentioned First Point as a 'rightly priced and reliable option.' Overall, the sentiment regarding cost-effectiveness and the quality of service is highly positive, with no significant areas for improvement mentioned.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
40% Customer Service Outsourcing40% Content Moderation Services20% Call Center ServicesFocus Areas
26% Chat Support Services48% Phone Support Services26% Email Support ServicesSee all 2 projectsConectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49Gurugram, India
Services provided
70% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
25% Chat Support Services60% Email Support Services15% Order Processing & TakingSee all 2 projectsRIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.
Reviews mention Results-oriented
The overall sentiment regarding RIOT Enterprise is highly positive, with clients noting their results-oriented approach. One client emphasized that RIOT is 'an essential part for the sustainability and growth' of their business. Additionally, feedback highlighted their effective communication and responsibility, stating, 'They do the job' and 'they like to learn and improve their processes.' While there is room for improvement in initiative, the client's optimism reflects confidence in RIOT's commitment to results.-
Customer Service & Internal Process Dev for E-Commerce Co
5.0 Sep 1, 2022RIOT enterprise is now an essential part for the sustainability and growth of our business. We would not be where we are today without them.
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Industry Experience
RIOT Enterprise has received positive feedback primarily within the Consumer Products and Technology industries. Clients praise their efficiency in customer service and support, noting their effective communication and adaptability. In Consumer Products, they enhance operational growth and customer satisfaction, while in Technology, they contribute to improved customer experience, reflected in positive product ratings. Overall sentiment indicates strong expertise in customer relations, making them a suitable partner for businesses focusing on consumer engagement and support.
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Consumer Products Other IndustryWas this helpful?
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$1,000 Best for droshipping businesses $2,000 Best for mid size ecommerce brands $3,000 Best for mid size Tech companiesView PackagesOutsource Your Customer Service Today!
Overall management of your store - Customer support - Logistics management - Supplier chain managementWas this helpful?
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List of the Top 15 Chat Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
55% Customer Service Outsourcing42% Chat Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Chat Support Services40% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing35% Chat Support Services40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Chat Support Services60% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
35.3/40.017.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing60% Chat Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Chat Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing34% Chat Support Services90% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Customer Service Outsourcing15% Chat Support Services40% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.5/40.016.6/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Chat Support Services50% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Chat Support Services50% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing20% Chat Support Services20% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
32.1/40.016.8/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Chat Support Services70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.4/40.016/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
31.7/40.015.8/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing80% Chat Support Services30% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.7/40.017.2/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
50% Customer Service Outsourcing41% Chat Support Services50% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.7/40.018.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing19% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Chat Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
45% Customer Service Outsourcing30% Chat Support Services55% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.1/40.017.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing25% Chat Support Services35% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing45% Chat Support Services80% Other
Latest Chat Support Services Articles
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