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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Reviews mention High-quality work
Clients consistently commend First Point Communications for their high-quality work and dedication to client success. One client noted their 'impressive quality of work' and 'dedication to client's success,' while another highlighted their 'ability to generate leads' effectively. Overall, the sentiment reflects strong satisfaction with the results achieved, including a significant increase in warm leads and a collaborative working relationship, demonstrating their commitment to delivering exceptional service.-
Lead Generation for Telecommunications Company
5.0 Feb 26, 2022They have an impressive quality of work and dedication to client's success.
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Appointment Setting for Technology Firm
5.0 Feb 29, 2020From getting a handful of warm leads for the whole month, we very quickly reached a point where we were getting 10-15 warm/hot leads a week. Made all the sales reps busy which allowed for not only more closed deals but also for faster market alignment for our product strategies. Most impressive is their ability to generate leads. They do it really well.
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Industry Experience
First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
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Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Portuguese
- Spanish
This provider is available in 15 time zones:
- Middle East Time (MET)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Chat Support Services30% Order Processing & Taking30% Phone Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing20% Back Office Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
25% Chat Support Services45% Phone Support Services25% Email Support Services +15% Order Processing & TakingSee all 7 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Service BPO specializing in Customer Support Services, Appointment Setting, and Web Research. They receive overwhelmingly positive feedback, with clients appreciating their responsiveness and efficiency, as reflected in 100% of reviews. Their ability to seamlessly integrate and deliver value aligns with clients' expectations and needs.
Reviews mention Unique expertise
Clients have highlighted COLD CALL CREW (SMC-PRIVATE) LIMITED's unique expertise in lead generation, specifically praising their CEO, Hannan, for providing valuable advice and insights. One client noted that the company successfully booked 27 leads for them, demonstrating their effective approach to cold calling. Overall, feedback reflects a positive sentiment regarding their specialized knowledge and the value they bring to client projects, with no reported areas for improvement.-
Cold Calling for Software Company
5.0 Jan 14, 2026Hannan (CEO) had good expertise and gave good advice. It was a pleasure working with him.
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1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, client feedback for COLD CALL CREW (SMC-PRIVATE) LIMITED has been mixed. One client reported dissatisfaction, citing issues with appointment show rates and a perceived lack of commitment to their success, suggesting that the team prioritized payments over results. Conversely, another client praised their efficiency in lead generation and overall project management, highlighting a strong alignment in values and effective communication. Overall sentiment indicates a need for improvement in client engagement and accountability.Was this helpful?
More responsive than most other service providers
Get in TouchCOLD CALL CREW (SMC-PRIVATE) LIMITED is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Arabic
- Urdu
- Mandarin
- German
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Services provided
15% Customer Service Outsourcing55% IT Staff Augmentation15% Cybersecurity +115% RecruitingFocus Areas
20% Chat Support Services75% Email Support Services5% Phone Support ServicesSee all 9 projectsTalent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.
Reviews mention Timely
Overall, the sentiment regarding Timeliness in Talent First's service is highly positive. Clients consistently noted that Talent First delivered items on time and responded swiftly to their needs. For instance, one client highlighted their 'excellent' project management and timely delivery, while another mentioned their 'very fast' service in candidate screening and coordination. This reliability contributed to a strong perception of professionalism and efficiency across multiple projects.-
Recruiting for Security Training Company
5.0 Jul 11, 2024After the initial phase of explaining the requirements and aligning expectations, candidates were supplied very fast, matched the description perfectly and surprisingly all of them passed technical interviews.
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SaaS Product Dev & UI/UX Design for Market Research Company
5.0 Dec 25, 2023They delivered on time and offered additional innovative perspectives to solve complicated problems.
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Recruiting Services for Cybersecurity Platform
5.0 Nov 22, 2023Yes, they are very cooperative and fast.
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Recruitment Services for AI Security Company
5.0 Mar 2, 2025Their service was very fast, we started with an introductory meeting. After that, we received candidates who met the requirements after undergoing a focused screening that included an in-depth interview with them by Talent First recruiters. In addition, they helped us coordinate their interviews with us and assisted in brainstorming who was more or less suitable.
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Recruiting & Staffing for IQ Testing Co
5.0 Jan 22, 2025Their project management was excellent. They consistently delivered items on time and were highly responsive to our needs. Communication was clear and proactive, ensuring that all requirements were met efficiently and effectively.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Recruiting Services for Cybersecurity Platform
5.0 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services. Read moreWas this helpful?
Industry Experience
Talent First has demonstrated expertise across various industries, including cybersecurity, education, telecommunications, and others. Clients consistently recognize their strengths in recruiting high-quality candidates, swift response times, and effective collaboration. In the cybersecurity and telecommunications sectors, they excel in sourcing specialized talent, while in education, they showcase their ability to meet specific technical requirements. Overall, feedback reflects a strong positive sentiment across all industries, making Talent First a suitable partner for projects requiring skilled recruitment and innovative solutions.
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Software Education Research Information technology TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Talent First for their excellent value for money, noting that they consistently deliver high-quality candidates at competitive rates. For example, one client highlighted their 'good value for cost' and the ability to quickly supply suitable candidates, leading to successful hires. Overall, the sentiment reflects satisfaction with both the pricing structure and the quality of service provided, reinforcing Talent First's reputation as a cost-effective partner in recruitment.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
20% Chat Support Services35% Phone Support Services30% Email Support Services +115% Order Processing & TakingSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Call Center Solutions and Outsourced Customer Support. With high ratings and positive feedback, clients commend their attentive and timely project management, engaging culture, and efficient handling of customer interactions. Notably, 100% of clients appreciate their responsiveness and integration into team dynamics, although some suggest improving communication timing.
1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Chat Support Services55% Phone Support Services15% Email Support Services +115% Order Processing & TakingSee all 54 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
3 of 3 Chat Support Services reviews are 5 stars3 new reviews for Chat Support Services in past 6 monthsLess than $10,000 avg. project costChat Support Services Experience
CallZent has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviews highlighting their responsiveness and project management skills. Clients noted significant improvements in customer satisfaction and response times, with specific praise for their bilingual support and proactive communication. Reviewers consistently mentioned their reliability and the seamless integration with internal teams, emphasizing the value of their dedicated approach. Overall, CallZent is recognized for their commitment to both client and agent satisfaction, making them a strong partner in customer service operations.
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4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 10 projectsVeza Reception is a customer support outsourcing company providing services such as call center solutions and customer care outsourcing. The reviews reflect a 100% satisfaction rate, highlighting their excellent customer service, with no areas for improvement mentioned. Clients appreciate their ability to align company values and their proactive approach to understanding client goals.
5 of 6 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, Veza Reception has received positive feedback for their responsive virtual receptionist services, particularly in the legal sector. Clients noted their ability to handle calls efficiently, with one law firm reporting over 100-200 calls managed monthly. However, some feedback indicated concerns about scaling and consistency, with one client experiencing a decline in service quality. Overall, the sentiment remains largely favorable, highlighting their adaptability and commitment to client needs.Was this helpful?
1 of 1 Chat Support Services reviews is 5 starsLess than $10,000 avg. project costChat Support Services Experience
Veza Reception has demonstrated strong expertise in Chat Support Services, receiving positive feedback from 100% of clients. Reviewers commend their effective communication, timely project management, and alignment with client goals. One client highlighted the company's ability to connect new clients successfully and emphasized their culture fit and value for cost. Overall, the sentiment is highly favorable, with no negative feedback noted, indicating a solid reputation for delivering quality chat support solutions.
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2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Support Services for Inspection Co
5.0 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesSee all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
9 of 10 Chat Support Services reviews are 5 stars$10,000 – $49,000 avg. project costChat Support Services Experience
Assistring LLC has received overwhelmingly positive feedback for their Chat Support Services, with a notable 85% of reviews highlighting their effective project management and improved customer satisfaction rates. Clients praised their quick response times and ability to adapt to specific business needs, with metrics showing a 60% increase in satisfaction ratings across various projects. Notable strengths include their skilled team, commitment to customer success, and integration of innovative solutions. Areas for improvement mentioned by 15% of reviewers include enhancing technology for tracking interactions and performance analytics.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$100,000+$25 - $49 / hr50 - 249
Services provided
100% Customer Service OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesSN Holdings SA is a midsize Customer Service Outsourcing company in Durban, South Africa. Their services include Customer Service Outsourcing.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
50% Chat Support Services25% Phone Support Services15% Order Processing & Taking +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Call Center Services15% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesFGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +110% Insurance Services & BrokersFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +210% Accounting10% Graphic DesignFocus Areas
20% Chat Support Services70% Email Support Services5% Order Processing & Taking +15% Phone Support ServicesMyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
15% Chat Support Services30% Order Processing & Taking30% Phone Support Services +125% Email Support ServicesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
25% Chat Support Services30% Email Support Services30% Phone Support Services +115% Order Processing & TakingSee all 10 projectsBoldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed.
2 of 3 Chat Support Services reviews are 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
Boldr. has received overwhelmingly positive feedback for their Chat Support Services, with clients noting a high level of satisfaction regarding response times and adaptability. Approximately 90% of reviewers highlighted their expertise in managing multilingual support and reducing first reply and resolution times. Clients appreciated Boldr.'s commitment to understanding their specific needs and delivering tailored solutions, with strong project management cited as a key strength. Areas for improvement mentioned include streamlining hiring processes for non-English support agents.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
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Other industries Retail Manufacturing Consumer Products Other Industry Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Chat Support Services40% Email Support Services20% Phone Support Services +15% Order Processing & TakingSee all 6 projectsPartnerHero is a Customer Support Outsourcing firm known for delivering exceptional remote customer care and customer service BPO solutions. With a focus on alignment with client values and budgets, 100% of reviewers highlighted their proactive approach and attentiveness. PartnerHero consistently meets client expectations, evidenced by a customer satisfaction score averaging 4.65 out of 5 stars.
Reviews mention Efficient
The sentiment regarding PartnerHero's efficiency is overwhelmingly positive, with clients noting their diligence in staying on budget and maintaining organizational structure. One client highlighted their project management as 'incredibly efficient' and commended the team's high accuracy in task execution. Additionally, their low employee turnover reflects their effective management practices, contributing to overall client satisfaction. Clients express strong confidence in PartnerHero's ability to meet their needs without any significant areas for improvement.-
Call Center Services for Smart Home IoT Tech Company
5.0 Jan 27, 2023PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management.
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1 of 2 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSee all 45 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% positive feedback rate, emphasizing their cultural fit, value for cost, and adaptability. Impressively, LimTC improved onboarding efficiency by 40% and raised a company's Net Promoter Score by 25 points, showcasing their effectiveness in enhancing customer satisfaction and operational performance.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on LimTC highlights their effective handling of customer support tasks, achieving a 90% resolution rate for inbound calls and 70% for emails. Clients appreciate the company's cultural fit, responsiveness, and commitment to improvement. However, project management lacks prioritization, operating on a first-come-first-served basis. Overall, the sentiment is positive, with clients valuing the multilingual support and the alignment of LimTC's values with their own operational goals.Was this helpful?
11 of 11 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. Read moreWas this helpful?
Industry Experience
LimTC has demonstrated extensive expertise across various industries, including Insurance, Information Technology, eCommerce, and Education. Clients particularly praised their multilingual support and the ability to enhance customer satisfaction, with notable results such as a 25% increase in customer satisfaction scores in IT and a 200% rise in upselling revenue in eCommerce. Overall, feedback highlights LimTC's strong project management, responsive communication, and capability to adapt to specific client needs, making them a suitable partner for companies in tech, insurance, and customer service sectors.
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Software Education eCommerce Financial services Real estate Advertising & marketing Information technology Insurance Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on LimTC highlights a strong sentiment regarding cost-effectiveness and value for money. Multiple clients praised LimTC for providing 'good value for cost' and noted that their pricing fit within budget constraints while delivering exceptional service quality. One client specifically mentioned a 200% increase in upselling revenue, attributing this success to LimTC's effective support. Overall, clients felt that the investment in LimTC was justified by the significant returns and improvements in service efficiency.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Chat Support Services50% Phone Support Services20% Order Processing & Taking +110% Email Support ServicesSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
Reviews mention Personable
Clients consistently praised Big Outsource for their personable approach, noting the ability of virtual assistants to quickly adapt to brand voices and provide tailored support. One CEO highlighted how their VA effectively captured the company's tone, showcasing curiosity and attention to detail. Similarly, a Senior Manager appreciated the personalized matching process, which ensured the assistant's experience aligned with their needs. Overall, the sentiment reflects a strong appreciation for the company's commitment to understanding and meeting client expectations.-
Customer Service Outsourcing for Beauty Brand
5.0 Jun 14, 2025I appreciated that they didn’t just assign someone randomly. There was a clear effort to match me with a VA who had experience in ecommerce and customer service. It felt personalized. Also, her English skills and tone were a perfect fit for my brand voice.
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VA & Back Office Outsourcing for FinTech Co
5.0 Jul 29, 2025I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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2 of 2 Chat Support Services reviews are 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
Big Outsource consistently receives positive feedback regarding their Chat Support Services, with a 100% satisfaction rate among clients. Reviewers highlight the company's strong communication skills, responsiveness, and cultural fit, which enhances collaboration. Notably, one client experienced a 50% reduction in turnaround time for projects, emphasizing Big Outsource's effective organizational support. Overall, clients describe their team as professional, kind, and an integral extension of their own, suggesting a high level of expertise and impactful service delivery.
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16 of 16 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Insurance Brokerage
5.0 — Big Outsource provided virtual assistant services for an insurance brokerage. The team managed the client's calendar, sent invoices, followed up on late payments, and uploaded photo sets to client Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors.
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Medical Legal Healthcare Software Financial services Other industries Wellness & Fitness Beauty Real estate Telecommunications Beauty & Cosmetics Consulting Retail Consumer Products Information technology eCommerce Chemicals & Biotechnology Arts, entertainment & music Education Supply Chain, Logistics, and TransportWas this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
60% Chat Support Services15% Order Processing & Taking15% Phone Support Services +110% Email Support ServicesSee all 8 projectsLTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.
Reviews mention High-quality work
Clients consistently praised LTVplus for delivering high-quality work and effective customer service management. One client highlighted the impressive onboarding process that led to immediate improvements in customer-facing services and lead tracking. Another emphasized LTVplus's ability to manage a fully functional remote support operation with consistent quality and transparent reporting, reflecting their commitment to excellence. Overall, feedback indicates a strong sentiment of satisfaction regarding the quality of work provided.-
Customer Service & Lead Tracking for Car Repair Co
5.0 Jan 11, 2024LTV has an experienced staff of team leaders who are always available and perform at a high level to keep the quality standards very high. The internal training during onboard was impressive. We created a detailed write-up of our standard operating procedures and LTV then turned that into their own internal training program.
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Customer Support Outsourcing for IT Services Company
5.0 Nov 4, 2025Their ability to combine top-tier customer service management with complete remote staffing solutions. LTVplus.com doesn’t just provide agents; they deliver a full, managed operation with consistent quality and transparent reporting.
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4 of 6 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Dog Food Manufacturer & Distributor
5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.Was this helpful?
More responsive than most other service providers
Get in TouchLTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
30% Chat Support Services55% Phone Support Services15% Email Support ServicesSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Exceeds expectations
Fusion CX has consistently exceeded client expectations, as highlighted by a review from a senior executive at OYO. The client noted Fusion's dedication and effective collaboration, emphasizing their problem-solving attitude. This positive sentiment reflects a strong partnership and satisfaction with the project's outcomes, despite a suggestion for more technology-driven reporting solutions.-
Call Center Services for Hospitality Company
4.5 Jun 6, 2022One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations.
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Industry Experience
Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively.
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Retail Business services Information technology IT Services Telecommunications Nonprofit Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSee all 11 projectsHelpSquad is a Customer Support Outsourcing company specializing in remote customer care services such as live chat, appointment scheduling, and 24/7 customer service. With 100% positive feedback, clients consistently praise their attentiveness, timely delivery, and effective communication. Notable achievements include a 25% improvement in conversion rates and significant cost savings for clients.
7 of 7 Chat Support Services reviews are 5 stars$10,000 – $49,000 avg. project costChat Support Services Experience
HelpSquad has received overwhelmingly positive feedback for their Chat Support Services, with clients citing exceptional responsiveness and effective communication. Notably, a majority of reviewers reported significant improvements in customer interaction and operational efficiency, including a 25% increase in conversion rates and a 33% reduction in labor costs. Clients consistently praised HelpSquad's alignment with their company values and their ability to adapt to changing needs, with 100% of reviews reflecting satisfaction with their service.
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Industry Experience
HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
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Real estate Education Pharmaceuticals Business services Software Advertising & marketing Medical Consumer Products Manufacturing Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
25% Chat Support Services30% Email Support Services30% Phone Support Services +115% Order Processing & TakingSee all 36 projectsWOW24-7 is a Customer Support Outsourcing company specializing in 24/7 customer service BPO solutions. Across reviews, clients praise their responsiveness, proactive engagement, and consistent service quality, with over 90% highlighting their timeliness and professionalism. Despite some knowledge gaps, their commitment to continuous improvement and adherence to SLAs sets them apart in the outsourcing industry.
6 of 7 Chat Support Services reviews are 5 stars1 new review for Chat Support Services in past 6 months$50,000 – $199,999 avg. project costChat Support Services Experience
WOW24-7 has received overwhelmingly positive feedback for their Chat Support Services, with over 85% of reviewers noting timely responses and effective communication. Clients highlighted the team's ability to improve ticket response times by up to 50% and enhance overall customer satisfaction. Strengths include flexibility, proactive support, and thorough training capabilities. While most reviews are positive, a few areas for improvement were mentioned, such as better communication during team transitions. Overall, WOW24-7 is regarded as a reliable partner in customer service.
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10 of 12 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Risk Management Company
5.0 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. Read moreWas this helpful?
Industry Experience
WOW24-7 demonstrates significant expertise across various industries, including Information Technology, eCommerce, Education, and Telecommunications. Clients highlight strengths in 24/7 support, responsiveness, and adaptability, noting improved customer satisfaction and operational efficiency. Overall sentiment is positive, with endorsements of their proactive service and commitment to continuous improvement. Organizations seeking reliable customer support in tech, retail, or service-oriented sectors may find WOW24-7 particularly well-suited to their needs.
Read All ReviewsSelect Industry to see insights
Software Consumer Products Design Manufacturing Hospitality & leisure Telecommunications Energy & natural resources Healthcare IT Services Education Other industries eCommerce Information technology Consumer products & services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
WOW24-7 has received consistent praise for providing exceptional value relative to their cost. Clients highlight their affordability, with many noting that the pricing fits within their budgets while delivering high-quality service. Specific feedback includes remarks such as "good value for cost" and "cost-effective solutions". Overall, the sentiment reflects satisfaction with the pricing structure and the quality of service provided, reinforcing WOW24-7's reputation as a reliable and economical choice for customer support.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
15% Chat Support Services45% Phone Support Services25% Order Processing & Taking +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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View PackagesExcellent Customer Service in Manila and China
Excellent Customer Service in Manila and ChinaWas this helpful?
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesSee all 9 projectsIntelligentBee is a Customer Support Outsourcing company specializing in providing Call Center Solutions and Remote Customer Care. Reviewers highlight their commitment to maintaining response time SLAs and improving customer satisfaction. An impressive 100% of reviews commend their excellent communication and dedication to service improvement, with a noted focus on seamless integration with clients' internal teams.
Reviews mention Open to feedback
IntelligentBee demonstrates a strong openness to feedback, as highlighted by multiple clients. One client noted, 'They ask me for feedback on a monthly basis,' indicating a proactive approach to improvement. Another client praised their 'healthy and fluid communication,' allowing for continuous enhancements based on feedback. Overall, the sentiment is highly positive, with clients appreciating the company's responsiveness and commitment to incorporating suggestions to refine their services.-
Application Development for Influencer Networking Platform
5.0 Dec 4, 2019We do calls every morning with the team, discussing what they’d done the previous day and what they’re going to do next. They also helped me learn lots of things regarding development and are always open to me when I propose a new idea. IntelligentBee is very involved with this project, and some team members have been working on it from the beginning, despite my being difficult to collaborate with.
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Customer Service Support for Open-Source Management SaaS Co
4.5 Oct 3, 2023The IB team has been committed and responsible in their deliveries. They have been continuously improving based on our feedback. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service.
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1 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Open-Source Management SaaS Co
4.5 — IntelligentBee provides customer service support for an open-source management SaaS company. The team is responsible for responding to customers 24/7 and monitoring customer satisfaction. Read moreWas this helpful?
Industry Experience
IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.
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Automotive Media IT Services Software Financial services Information technologyWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
Reviews mention Communicative
Clients consistently highlight Go4Customer's strong communication skills, noting their timely responses and proactive engagement throughout projects. One client remarked on their 'commendable' responsiveness to needs and concerns, which significantly contributed to project success. Additionally, the company’s commitment to customer satisfaction was emphasized, with clients appreciating the personalized attention and effective communication strategies employed. Overall, the sentiment regarding Go4Customer's communicative nature is highly positive, reflecting their professionalism and dedication to client relationships.-
Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Communication was smooth, and they demonstrated a proactive approach in keeping us informed about the progress.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Industry Experience
Go4customer has demonstrated expertise in providing call center services across various industries, including Information Technology and other sectors such as residential support services. Positive feedback highlights their strengths in client engagement, operational support, and compliance adherence, particularly enhancing client satisfaction and staff morale in the residential sector. In IT, they effectively handle high call volumes, contributing to productivity and cost savings. Overall, their customer-centric approach and adaptability position them as a strong fit for clients seeking reliable support in these industries.
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IT Services Healthcare Information technologyWas this helpful?
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingSee all 22 projectsPexly is a Customer Support Outsourcing and Customer Service BPO provider praised for its efficient project management and ability to adapt to client needs across various industries. With over 90% of reviews highlighting their flexibility, professionalism, and cost-effectiveness, Pexly excels in delivering timely, multilingual support, which enhances customer satisfaction and aligns with company values.
Reviews mention Easy to reach
Clients have expressed high satisfaction with Pexly's availability and responsiveness. One reviewer highlighted the company's '24/7 service team' and noted that the Pexly team is 'always reachable,' emphasizing their commitment to customer support. The overall sentiment is positive, with clients appreciating the ease of communication and the attention to detail provided by Pexly, which has contributed to increased customer satisfaction and successful project outcomes.-
BPO Services for Marketing & Advertising Company
4.5 Jun 12, 2022We have a weekly briefing and next to that, if necessary, daily contact to keep the business running smoothly. The availability of the supervisor is almost 24/7, so in case of emergencies, things can be solved immediately.
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Customer Support for Recreational Facility
5.0 Apr 28, 2022The Pexly team is very aware and always reachable, which I value tremendously.
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Industry Experience
Pexly has demonstrated expertise across various industries, including Automotive, Retail, Hospitality, and Education. Clients consistently highlight their strengths in customer service, efficient project management, and effective communication. In the Automotive sector, they excelled in language support and productivity, while in Retail, they improved customer experience and sales processes. Overall, Pexly received positive feedback for their adaptability and the quality of service provided, making them a suitable partner for organizations in these sectors.
Read All ReviewsSelect Industry to see insights
Retail IT Services Automotive Beauty & Cosmetics Hospitality & leisure Education Consumer Products Software Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pexly's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and 'Good value for cost' when selecting Pexly. Another client echoed this sentiment, emphasizing their satisfaction with cost-effectiveness and the quality of service received. Overall, the feedback reflects a strong positive sentiment regarding the company's affordability and the high return on investment delivered through their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Services provided
45% Customer Service Outsourcing35% Call Center Services20% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesSee all 3 projectsVoice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.
Reviews mention High-quality work
Clients have consistently praised Axendi for delivering high-quality work, emphasizing their impressive handling of call center operations. One client noted, 'We're impressed with the quality of their work, flexibility, and openness to customer needs.' Additionally, measurable outcomes such as a significant increase in the percentage of answered calls, from 60% to over 80%, further reflect the effectiveness of their services. Overall, the sentiment regarding Axendi's work quality is highly positive.-
Call Center Support for Footwear Retailer
5.0 Mar 8, 2023We're impressed with the quality of their work, flexibility, and openness to customer needs.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Beauty & Cosmetics Retailer
5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read moreWas this helpful?
Industry Experience
Axendi has garnered positive feedback for its expertise in the retail and consumer products industries. Clients commend their exceptional customer service support, prompt response times, and effective communication. In retail, they achieved significant improvements in call handling and issue resolution. For consumer products, they successfully managed a care line for a product launch, showcasing their flexibility and value. Overall, their strengths lie in responsiveness and comprehensive service delivery, making them well-suited for retail and consumer-focused projects.
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Beauty & Cosmetics Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Axendi's competitive pricing and strong value for money. One review emphasized that their selection was based on 'good value for cost' and 'pricing fit our budget.' Another client noted the 'good value for cost' and mentioned the company's flexibility and comprehensive service offerings. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, indicating that clients feel they receive quality support relative to their investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
40% Chat Support Services60% Phone Support ServicesSee all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
Reviews mention Efficient
The overall sentiment regarding efficiency in AnswerForce's services is highly positive. Clients commend their prompt responses and effective training, noting that inquiries are addressed swiftly. One client highlighted the seamless billing process and the ease of understanding charges. The implementation of a management system has significantly improved accessibility for emergency situations, demonstrating their capability in delivering efficient solutions tailored to client needs.-
Call Center Services for Church
5.0 Mar 8, 2021They respond promptly to our inquiries, their billing is very efficient and easy to understand, and the training they provided was excellent. They made sure that I knew all the different ways I could use this tool, and they followed up with me to answer any questions and make sure everything was going well.
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Industry Experience
AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Education Information technology Business services Manufacturing Construction Retail Utilities IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.Was this helpful?
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)Was this helpful?
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
40% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
52% Chat Support Services33% Phone Support Services15% Email Support ServicesSee all 3 projectsSRG ASIA PACIFIC is a Customer Service BPO specializing in inbound contact center solutions and outbound telesales. The company is praised for its value for money and client-oriented approach, with 100% of reviewers appreciating their negotiation flexibility. However, 50% of reviews suggest improvements in the telesales team's performance. The partnership with SRG ASIA PACIFIC is characterized by effective project management and ongoing collaboration.
0 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Medical Product Company
4.0 — SRG ASIA PACIFIC provides a medical product producer with inbound customer and outbound telesales call center services. SRG ASIA PACIFIC leads the training for both teams from the resources the Read moreWas this helpful?
Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Telecommunications IT Services Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchSRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
45% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +210% Corporate Training & Coaching10% RecruitingFocus Areas
30% Chat Support Services50% Phone Support Services10% Email Support Services +110% Order Processing & TakingSee all 6 projectsCanaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in Customer Care Outsourcing and Call Center Solutions. Reviews highlight their cost-effectiveness, responsiveness, and ability to meet SLAs, with 100% of feedback being positive, particularly noting their alignment with client values and efficient communication.
Reviews mention Puts the customer first
Canaan Communication & Technologies demonstrates a strong customer-first approach, as highlighted by a client who praised their supportive and collaborative nature. The client noted that Canaan focuses on delivering value rather than just pricing, and they reported improved response and resolution times alongside increased customer satisfaction. Regular communication through weekly reports and monthly meetings further reflects their commitment to prioritizing client needs.-
Customer Service Support for E-Commerce Fulfillment Company
5.0 Mar 25, 2022The company is super supportive and collaborative. They focus on value, not price, which shows their commitment to prioritizing the customer's needs and goals.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read moreWas this helpful?
Industry Experience
Canaan Communication & Technologies has demonstrated strong expertise in various industries, including retail, consumer products, and food production. Their focus on customer service optimization has garnered positive feedback for enhancing customer satisfaction and operational efficiency. Clients appreciate their collaborative approach, responsiveness, and ability to customize solutions based on specific business needs. Overall, the sentiment across industries is highly favorable, suggesting Canaan is well-suited for businesses seeking reliable BPO services in customer engagement and operational support.
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Retail Consumer Products Logistics & Supply Chain Food & BeveragesWas this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
19% Chat Support Services50% Phone Support Services19% Email Support Services +112% Order Processing & TakingSee all 100 projectsIdeasUnlimited is a customer service outsourcing company specializing in call center solutions and remote customer care. Reviewers consistently highlight their high-quality service, professionalism, and effective communication, with over 80% of feedback emphasizing their reliable 24/7 support and adaptability to client needs. Clients report significant improvements in customer satisfaction and operational efficiency, often surpassing their performance targets.
Reviews mention Easy to work with
Clients consistently express that IdeasUnlimited is exceptionally easy to work with, highlighting their responsiveness and adaptability. One client noted their team's ability to quickly learn and implement feedback, resulting in improved customer satisfaction. Another reviewer praised the seamless communication and prompt support, stating, 'Their communication is great... it’s been very easy working with them.' Overall, the sentiment reflects a strong appreciation for IdeasUnlimited's professionalism and collaborative spirit.-
Customer Service Support for Food Company
5.0 Apr 11, 2023They were easy to relate with and we communicated via email. Their project manager had a good relationship with us and relayed our messages to the team. They were responsive to all of our needs.
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Call Center & Customer Service for Construction Firm
5.0 Oct 22, 2025Their communication. I can always reach someone right away. I don’t have to wait on hold or wonder who’s reading my emails. They’re professional and easy to talk to. It feels like working with real people, not a big call center.
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Back-Office & Virtual Assistant Services for Coaching Co
5.0 Oct 26, 2025Their communication is great. They’re always on time, flexible when we need changes, and easy to reach. We talk through Slack and Google Meet. They take feedback well and adjust right away. It’s been very easy working with them.
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3 of 3 Chat Support Services reviews are 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
IdeasUnlimited has received overwhelmingly positive feedback for their Chat Support Services, with 90% of reviewers noting enhanced customer satisfaction and efficiency. Clients report improved response times by up to 30% and high service metrics, such as a 90% first contact resolution rate. Strengths include flexibility during high-demand periods, proactive problem-solving, and strong communication. Overall, clients express satisfaction with the company’s professionalism and ability to adapt, with no major areas for improvement identified.
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11 of 11 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales Support for Auto Parts Manufacturer
5.0 — IdeasUnlimited provided sales support for an auto parts manufacturer. The team was responsible for talking to potential customers on the phone and conducting sales calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive IdeasUnlimited as providing excellent value for money, often citing their competitive pricing and quality of service. For instance, one client praised the 'good value for cost' when selecting IdeasUnlimited, while another noted that the service 'pays for itself' through improved customer handling. Overall, feedback indicates strong satisfaction with the cost-effectiveness and reliability of their services, with many clients stating they have seen measurable improvements in efficiency and customer satisfaction.Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Chat Support Services35% Email Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 6 projectsHiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.
Reviews mention Understands their clients' needs
HiredSupport has demonstrated a strong understanding of client needs, as evidenced by their comprehensive training process and proactive engagement. One client noted the team's dedication to comprehending their product and operational workflows, which significantly improved customer satisfaction ratings from 69% to 91%. The client highlighted HiredSupport's commitment to enhancing the customer experience, reflecting their alignment with client goals and a seamless integration into their support operations.-
Customer Support for Proxy & VPN Business
5.0 Jun 15, 2021They became as reliable as an in-house team and understood what we do and became synonymous with our brand. They actually helped iron out our workflow. They really did feel like an in-house team that just happened to be working remotely.
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0 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Indoor Gardens Company
4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read moreWas this helpful?
Industry Experience
HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare SoftwareWas this helpful?
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$1,000+< $25 / hr50 - 249Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
18% Chat Support Services55% Phone Support Services27% Order Processing & TakingSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
Reviews mention Timely
Overall, Aidey has received positive feedback regarding their timeliness and project management. Clients consistently noted that Aidey delivered items on time and demonstrated responsiveness to needs. For instance, one client highlighted that Aidey's team implemented changes to call scripting within 12 hours of notification. Another client appreciated that all deadlines were met with minimal oversight. Additionally, a client mentioned that Aidey was 'always punctual' and provided regular updates, reflecting a strong commitment to timely communication.-
Customer Support for Self-Help Podcast
5.0 Mar 19, 2022The speed of setup was amazing. From the moment we signed a contract until we had a functioning team of 4 agents and a team leader to hand over the responsibility it took less than a week.
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Back Office Outsourcing for Chemical Manufacturing Company
5.0 Jun 17, 2025They were very self-managing. Once the SOPs were finalized, we barely had to check in more than once a week. All deadlines were hit, and they even helped flag issues we hadn’t caught ourselves — like inconsistent part numbers from our warehouse uploads.
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Call Center Services for Health & Wellness Company
5.0 Jun 17, 2025Their management was smooth and hands-on. The operations manager checked in with our internal QA team daily in the first few weeks. When we needed to change call scripting due to a last-minute rate hike, Aidey’s team implemented the update within 12 hours across all agents. Their speed. From contract signing to live calls, it was only 17 days.
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6 of 6 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Aidey consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients appreciate that Aidey's pricing aligns with their budgets while delivering high-quality services. For instance, a client noted, 'Good value for cost,' highlighting their satisfaction with the balance between price and service quality. Overall, the sentiment towards Aidey's pricing is favorable, with clients frequently mentioning their affordability and effective support as key reasons for choosing them.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingSee all 4 projectsSupportZebra is a Customer Support Outsourcing (CSO) company, providing comprehensive call center solutions, including phone, chat, and email support. The reviews reflect an overwhelmingly positive sentiment, highlighting their ability to significantly reduce response times and maintain high customer satisfaction scores. The company's positive culture and seamless integration into clients' support structures are frequently praised, suggesting their effectiveness and dedication.
Reviews mention Timely
Overall, client feedback on SupportZebra's timeliness is highly positive. One client noted that SupportZebra consistently meets deadlines and exceeds expectations, particularly in managing urgent projects, often resolving them within a week. Another client highlighted their effective project management, stating they deliver on time and maintain excellent communication. The emphasis on timely support has contributed to improved satisfaction scores and efficiency in service delivery, reflecting a strong commitment to meeting client needs promptly.-
Content Moderation Services for SaaS Company
4.0 May 29, 2024They’ve met deadlines and exceeded our expectations in terms of turnaround times. Because of our job's nature, we sometimes have to give them projects suddenly. Our team often encounters content that violates our community standards, and we might not know it existed on the platform before. We want to deal with it as quickly as possible, so we give SupportZebra a giant spreadsheet and ask them to review it as fast as they can. In most cases, these projects are resolved within a week even with a large amount of data.
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Customer Support Services for Hospitality & Leisure Co
5.0 May 4, 2026SupportZebra's project management is good; they deliver on time. We communicate via email and messaging apps.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupportZebra's competitive pricing and strong value for money. One client noted they chose SupportZebra over others primarily due to their affordability and alignment with company values. Another client emphasized that SupportZebra provided excellent service at a reasonable cost, significantly improving response times and customer satisfaction. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of their services, with clients appreciating the high quality delivered relative to the investment made.Was this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
40% Customer Service Outsourcing35% Call Center Services25% Sales OutsourcingFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesSee all 16 projectsBlue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited.
Reviews mention Proactive
Feedback regarding Blue Valley Marketing's proactive approach is overwhelmingly positive. Clients highlighted their excellent communication and responsiveness, with one stating they are 'one of the most responsive vendors' encountered. Another client emphasized their 'timely and proactive' communication, ensuring adjustments were made immediately when necessary. Overall, the sentiment reflects a strong appreciation for Blue Valley's initiative in addressing client needs and maintaining consistent engagement throughout projects.-
Call Center Services for Business Consulting Company
4.5 Apr 11, 2023Excellent. Allows timely and proactive with communication. We were impressed with their excellent communication and problem-solving skills.
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Subscriber & Prospect Outreach for B2B Media Company
5.0 Mar 17, 2023Blue Valley Marketing is one of, if not the most, responsive vendors I have ever worked with. I request return data files and they have always arrived by the date/time requested and quite often, even sooner than expected. Reporting is delivered consistently and adjustments needed on any project are made immediately. If there were things that could have been done differently, Blue Valley would have known about those things early on and would have adjusted accordingly. That is due to the way that they proactively reach out to ensure that there isn't any change needed or anything else that I needed done.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Email Marketing for IT Services Company
5.0 — To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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New York City, New York (2) Chicago, Illinois (1) Nashville, Tennessee (1) Orlando, Florida (1) Southfield, Michigan (1) Newark, New Jersey (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing15% Accounting15% Back Office Outsourcing +415% Custom Software Development15% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
100% Chat Support ServicesSee all 3 projectsCloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols.
Reviews mention Transparent
Clients have praised Cloudstaff for their high level of transparency throughout the project lifecycle. They noted that Cloudstaff consistently delivered items on time and proactively adapted to client needs, fostering open discussions to resolve challenges. One client highlighted their commitment to continuous improvement and effective communication, which contributed significantly to the project's success. Overall, the sentiment reflects a strong appreciation for Cloudstaff's transparency and collaborative approach.-
Offshoring Services for Financial Services Firm
4.5 Mar 16, 2025Throughout the process, they maintained a high level of transparency, allowing for open discussions and a collaborative approach to resolve any issues. This responsiveness and commitment to continuous improvement were key to the overall success of the project.
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Industry Experience
Cloudstaff has demonstrated strong expertise in the financial services and retail industries, delivering significant operational efficiencies and talent solutions. In financial services, they effectively supported loan processing and advisory roles, enhancing scalability and cost savings. Their retail clients praised Cloudstaff for providing skilled personnel to drive sales and streamline operations. Overall sentiment is positive, highlighting Cloudstaff's commitment to employee satisfaction and responsiveness, making them a solid choice for companies in these sectors.
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Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Cloudstaff's cost-effectiveness and value for money. One client highlighted that Cloudstaff's pricing fit their budget while allowing them to reinvest savings into automation and technology. Another noted that they chose Cloudstaff primarily due to competitive pricing and the ability to hire skilled professionals at various levels, ensuring flexibility in costs. Overall, clients appreciate the balance between affordability and quality of service.Was this helpful?
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing15% Call Center ServicesFocus Areas
45% Chat Support Services41% Phone Support Services14% Order Processing & TakingSee all 4 projectsOnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.
Industry Experience
OnBrand24 has demonstrated expertise across various industries, including Real Estate, Manufacturing, and other sectors. Clients commend their customer service, professionalism, and flexibility, with notable impacts on efficiency and cost savings. In Real Estate, they excelled in debt collection services, achieving an 80% success rate. Manufacturing clients valued their rapid call services. Overall, feedback is positive, highlighting strengths in customer support and call quality, making them a suitable partner for businesses seeking outbound and inbound support solutions.
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Real estate Other industries Manufacturing Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
20% Chat Support Services30% Order Processing & Taking30% Phone Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.
Reviews mention Efficient
Clients have consistently praised Quantanite for their efficiency in handling receipt transcription projects. One client noted that Quantanite 'works quickly and with efficiency,' consistently meeting or exceeding expectations. Another highlighted their capability to complete 'repetitive technical tasks at scale,' showcasing their effectiveness in managing large workloads. Overall, the sentiment regarding efficiency is highly positive, with clients expressing satisfaction in both the speed and quality of work provided.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021The quality of Quantanite's work is high. They consistently met or exceeded our expectations. They work quickly and with efficiency. Quantanite is good at completing repetitive technical tasks at scale. They have proven their capabilities to us.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
35% Chat Support Services25% Email Support Services25% Phone Support Services +115% Order Processing & TakingSee all 10 projectsmorph is a customer service outsourcing company specializing in providing comprehensive customer support services, including email, live chat, phone, and social media interactions. Reviews consistently highlight morph's dedication, efficient project management, and alignment with client values, resulting in high satisfaction rates. With over 90% positive feedback, clients appreciate their ability to enhance customer satisfaction and productivity through tailored solutions and proactive problem-solving.
Reviews mention Proactive
The overall sentiment regarding Morph's proactivity is highly positive. Clients consistently highlight their ability to anticipate needs and complete tasks efficiently. For instance, one client noted that Morph is 'always proactive in solving problems' and delivers items 'on time, if not early.' Another mentioned their impressive dedication and resourcefulness, stating that Morph 'thinks outside the box and is extremely proactive.' This proactive approach has significantly contributed to client satisfaction and successful project outcomes.-
Customer Support Services for E-Commerce Company
5.0 Aug 29, 2024Yes, they are always proactive in solving problems and getting tasks completed before we even ask. Any time we have deliverables, they work very efficiently to ensure the deadlines are always met, and that they have all the information they need to do so.
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BPO for Credit Card Processing Company
5.0 Oct 15, 2020The team is proactive, has strong English skills, and shows a great amount of dedication. They came up with ideas to make our processes more efficient. For example, they decided to open up a call center staffed with customer service agents. The team is always working on new proposals. Each month, they provide monthly metrics updates.
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1 of 2 Chat Support Services reviews are 5 starsUnknown avg. project costChat Support Services Experience
Morph has received overwhelmingly positive feedback for their Chat Support Services, with clients reporting a 90%+ customer satisfaction score. They are praised for their proactive problem-solving, timely project management, and dedication to employee wellness, which fosters a strong partnership. Key strengths include effective email, live chat, and social media support, resulting in reduced response times and higher customer satisfaction. Although some clients suggest areas for improvement, such as scaling their team, the overall sentiment remains highly favorable.
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Industry Experience
Morph has garnered positive feedback across multiple industries, particularly in eCommerce, where they excel in customer support and operational support, achieving high CSAT scores. In financial services, they have improved workflow efficiency and training processes. Their expertise extends to technology and software sectors, enhancing product design and software quality. Overall, Morph is recommended for businesses seeking dedicated support in customer service, operations, and technical development.
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Software eCommerce Consumer Products Human Resources Design Transportation Environmental Services Financial services IT ServicesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 6 projectsMattsenKumar LLC is a versatile business process outsourcing (BPO) company offering services such as digitization of restaurant menus, call center customer service, and telesales operations. Reviews indicate a high level of satisfaction, highlighting their adaptability, proactive communication, and ability to meet dynamic client demands. Approximately 90% of reviewers commend their efficiency and flexibility, with no significant areas for improvement noted.
Reviews mention Proactive
MattsenKumar LLC has received positive feedback regarding their proactive approach in project management. A client highlighted their 'very proactive' attitude in getting work done and noted that they conduct three performance review calls weekly. Additionally, the client praised their availability, stating that MattsenKumar's leadership is approachable and ready to assist at any time. Overall, the sentiment reflects a strong appreciation for their proactive engagement and flexibility in addressing client needs.-
Call Center Services for Financial Institution
4.5 Oct 5, 2021Their project management is good, and they’ve been very active in terms of managing our project. They’re also very proactive in getting work done. We have three calls a week to review their performance.
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Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
40% Customer Service Outsourcing40% AI Agents20% AI ConsultingFocus Areas
40% Chat Support Services35% Email Support Services25% Order Processing & TakingSee all 13 projectsAnsvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.
2 of 2 Chat Support Services reviews are 5 starsLess than $10,000 avg. project costChat Support Services Experience
Ansvery has received overwhelmingly positive feedback for its Chat Support Services, with clients highlighting their expertise in providing efficient and personalized support. Reviewers noted 100% satisfaction in ticket resolution speed and quality, and praised their effective communication and project management. Key themes include their ability to adapt quickly to client needs, deliver on time, and provide valuable recommendations. All feedback indicates a strong value-for-cost ratio and excellent cultural fit, making them a reliable choice for scaling support operations.
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Industry Experience
Ansvery has received positive feedback primarily from the gaming and education industries. In gaming, clients praised their effective community management, customer support, and proactive problem-solving, resulting in improved player engagement and satisfaction. In education, they were noted for enhancing user support and streamlining help desk processes. Overall, Ansvery is recognized for their expertise in providing tailored support solutions, making them a strong fit for companies in gaming and educational services.
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Social Networking Software Education GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard Ansvery as providing excellent value for money, with several reviews noting their pricing as fitting well within budget constraints while delivering high-quality service. One client highlighted that Ansvery's cost-effectiveness was a significant reason for their selection, while another emphasized the good value for the cost associated with community management services. Overall, the sentiment towards Ansvery's pricing is overwhelmingly positive, suggesting a strong alignment between cost and value.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +115% Sales OutsourcingFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingSee all 8 projectsOutsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.
Reviews mention Proactive
The feedback regarding Outsource and Save highlights their proactive communication and responsiveness. Clients appreciate their ability to address unclear workflows promptly, suggesting resolutions as needed. One client noted, 'Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.' Overall, the sentiment is positive, indicating that the company's proactive approach significantly enhances collaboration and operational efficiency.-
Administrative Support for Prosthetic and Orthotic Provider
5.0 Apr 13, 2022They're communication and proactive attitudes. Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesSee all 7 projectsRuby is a virtual receptionist service specializing in managing call operations for legal firms and similar businesses. Reviews highlight the company's professionalism and high-quality customer service, with 100% positive feedback regarding their ability to handle calls effectively and professionally. Clients appreciate the cost-effectiveness and seamless integration into their workflows, noting the exceptional call quality and supportive customer service.
Reviews mention Professional
The sentiment regarding Ruby Receptionists' professionalism is overwhelmingly positive. Clients commend their receptionists for displaying utmost courtesy and professionalism, with one client noting their ability to handle unusual situations flawlessly. The founder of Tyra Law Firm emphasized their role in creating a seamless communication experience, stating that callers often do not realize they are not speaking to a staff member. Overall, Ruby Receptionists are recognized for their thoroughness and commitment to quality service.-
Virtual Receptionist Service for Law Firm
5.0 Aug 11, 2020It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily.
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Receptionist Support for Law Firm
5.0 Nov 19, 2018I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly.
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Industry Experience
Ruby Receptionists has received positive feedback across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. In the Legal sector, clients appreciate the professionalism and efficiency of their virtual receptionist services. In Advertising & Marketing, the provider is noted for excellent call quality and customer support. Overall sentiment is highly favorable, especially for businesses seeking reliable communication solutions.
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Arts, entertainment & music Manufacturing Legal Financial services Energy & natural resources Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
20% Chat Support Services55% Phone Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% PEO/Employee Leasing15% Staffing +610% Back Office Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruiting10% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated significant expertise in the hospitality and leisure industries, particularly in staffing services. Clients commend their ability to build efficient talent platforms, enhance ROI, and accelerate hiring processes. The overall sentiment is highly positive, highlighting strong project management, effective communication, and alignment of values. Organizations in the hospitality sector seeking to optimize team performance and streamline recruitment processes will find Penbrothers to be a valuable partner.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Penbrothers for their competitive pricing and overall value for money. One client highlighted that their budget was well accommodated, noting the 'good value for cost.' Furthermore, the partnership resulted in a significant ROI, enabling rapid hiring and team growth without the inflated costs typically associated with talent acquisition in the US. Overall, the sentiment reflects strong satisfaction regarding the cost-effectiveness of Penbrothers' services.Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesSee all 38 projectsCrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs.
3 of 5 Customer Service Outsourcing reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Amazon Account Management for Virtual Assistant Company
5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express strong satisfaction with CrewBloom's value for money, noting competitive pricing and high-quality service. A CEO highlighted their cost-effectiveness, stating, 'CrewBloom provides quality work at competitive rates, enabling us to scale capabilities cost-efficiently.' Another client appreciated the 'great culture fit' and 'good value for cost.' The sentiment across reviews indicates a consistent perception of CrewBloom as a reliable partner that delivers significant value relative to its pricing.Was this helpful?
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$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.View PackagesCustomer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.Was this helpful?
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
13% Customer Service Outsourcing52% Call Center Services20% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
40% Chat Support Services60% Phone Support ServicesSee all 2 projectsCanadaDirect is a telemarketing company specializing in outbound services using live agents and voice assistance. Reviews highlight their exceptional project management and compliance focus, with a 20% increase in sales and near-zero customer complaints. Notably, 100% of reviewers praise their performance compared to competitors, underscoring their effectiveness and reliability.
Industry Experience
CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services15% Email Support Services +110% Order Processing & TakingSee all 32 projectsLEX Reception is a virtual receptionist service provider specializing in call management and client intake for law firms. Across their reviews, clients frequently commend their professionalism, adaptability, and 24/7 availability, with approximately 90% of feedback emphasizing their positive impact on efficiency and client satisfaction. Some areas for improvement noted include enhancing app features and offering additional language support.
Reviews mention Proactive
Clients consistently praise LEX Reception for their proactive approach to service. For instance, one client noted their appreciation for how LEX Reception proactively reviewed and adjusted scripts to better meet their needs. Another client highlighted their commitment to checking in regularly, ensuring satisfaction and addressing any issues promptly. Overall, the sentiment is overwhelmingly positive, with clients feeling well-supported and confident in the service provided.-
Call Center Services for Law Firm
5.0 Feb 4, 2021Lex Reception has helped us develop multiple scripts for our needs and has reached out to us proactively when a script or price structure isn't working to its fullest potential. We really appreciate the proactive review of our service. How proactive they are in reviewing and responding to our needs is impressive.
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Call Answering Services for Law Practice
5.0 Sep 16, 2019LexReception does a good job of reaching out and making sure I'm happy with their services. They're proactive on getting requests submitted any time I've wanted to change something. I did a couple test calls myself to see how my callers are treated.
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Answering & Scheduling Services for Travel Agency
4.5 Oct 19, 2018They're also proactive at checking on how many minutes I've used as part of my plan. Their team is really good. They're super quick at getting back to me.
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Contact Center Services for Multichannel Listing Software Company
5.0 Sep 18, 2018My account manager frequently emails me to see if I have any feedback or if I'm satisfied with their services. I like that they’re proactive, and I'm happy with the way everything is going. They have both a desktop and mobile application where we can monitor the quality of the calls.
Read Full Review
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Industry Experience
LEX Reception excels in providing virtual receptionist services primarily for the legal industry, with a strong emphasis on client satisfaction and operational efficiency. Feedback highlights their expertise in managing overflow, after-hours calls, and client intake across various legal practices, including immigration, personal injury, and family law. Clients commend their professionalism, responsiveness, and ability to integrate custom scripts seamlessly. Overall sentiment is overwhelmingly positive, particularly among legal firms seeking reliable, client-focused support.
Read All ReviewsSelect Industry to see insights
Consulting Hospitality & leisure IT Services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with LEX Reception's pricing and perceived value for money. Many reviews highlight the affordability of their services, with one client noting a monthly investment of $100-$150 for reliable after-hours support. Another client emphasized the excellent ROI, stating that their investment was justified by the number of new clients captured after hours. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in service delivered.Was this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)Was this helpful?
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List of the Top 15 Chat Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing42% Chat Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing30% Chat Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
36.1/40.017.2/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
36.9/40.019.4/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing35% Chat Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing34% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.1/40.018.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Chat Support Services60% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing60% Chat Support Services45% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
35.3/40.018.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing45% Chat Support Services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing25% Chat Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing20% Chat Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing15% Chat Support Services45% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Chat Support Services45% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Chat Support Services50% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
45% Customer Service Outsourcing30% Chat Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Chat Support Services70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.1/40.016.6/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
50% Customer Service Outsourcing41% Chat Support Services50% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
40% Customer Service Outsourcing52% Chat Support Services60% Other
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