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Ratings Updated: April 25, 2026

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Smiles On Demand

5.0 1 review

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Verified

$1,000+

< $25 / hr

1,000 - 9,999

Sibulan, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Content Moderation Services +1

10% Data Annotation Services

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Smiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.

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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Smiles On Demand's customer support services. One client noted a significant improvement in customer satisfaction scores, from 3 to 4, attributed to the team's efficient resolution of support tickets within three days. The professionalism and positive attitude of the team were particularly highlighted, with no areas for improvement identified. Overall sentiment reflects a strong endorsement of their project management and service delivery.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read more
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Industry Experience

Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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What Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.
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HKR.TEAM (Bespoke Global Teams)

5.0 2 reviews
Verified

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

45% Customer Service Outsourcing

35% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

25% Chat Support Services

40% Email Support Services

35% Order Processing & Taking

HKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.

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Reviews mention Communicative
Clients consistently praise HKR for their exceptional communication skills, highlighting a collaborative and open dialogue. One client noted, 'There is an open and positive flow of communication' and emphasized the team's responsiveness to needs. Another review emphasized their proactive communication via Slack, stating, 'Their communication and reliability are definitely their A game.' Overall, the sentiment regarding HKR's communicative approach is highly positive, reflecting their commitment to client partnership and satisfaction.

Customer Service Outsourcing for Operations Platform

5.0 Jun 22, 2023

HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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Employee of Record Services for Software Company

5.0 Jun 20, 2023

They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read more
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Industry Experience

HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail Software

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.
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COLD CALL CREW (SMC-PRIVATE) LIMITED

5.0 6 reviews
Verified

$1,000+

< $25 / hr

10 - 49

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

20% Back Office Outsourcing +4

10% Demand Generation Marketing

10% Email Marketing

5% Business Consulting

5% Call Center Services

Focus Areas

25% Chat Support Services

45% Phone Support Services

25% Email Support Services +1

5% Order Processing & Taking

COLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Service BPO specializing in appointment setting, vendor onboarding, and web research. The company is praised for its responsiveness and ability to seamlessly integrate with clients' teams, with 100% of reviewers highlighting their effective communication and dedication to quality service. Their services offer good value for cost, aligning well with clients’ budgets.

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Reviews mention Results-oriented
Clients have expressed high satisfaction with COLD CALL CREW (SMC-PRIVATE) LIMITED, highlighting their results-oriented approach. One CEO noted a 20% increase in sales, attributing this success to the team's effective cold calling and sales strategies. Feedback indicates they consistently deliver on time and within budget, with proactive communication being a notable strength. Clients recommend trusting the company for measurable results, reflecting an overall positive sentiment regarding their performance.

Outsourced Call Center & Sales for Business Services Company

5.0 Jul 14, 2025

We've seen a 20% increase in sales since partnering with COLD CALL CREW (SMC-PRIVATE) LIMITED. COLD CALL CREW (SMC-PRIVATE) LIMITED is good at cold calling and increasing sales. COLD CALL CREW (SMC-PRIVATE) LIMITED is the best company. Trust them, and you'll get results.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Support for Corporate Catering Solutions Firm
5.0 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. Read more
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Industry Experience

COLD CALL CREW (SMC-PRIVATE) LIMITED has received positive feedback across various sectors, notably in Information Technology, Business Services, and other industries. Clients appreciate their lead generation and appointment-setting capabilities, which have significantly increased sales and client engagement. The company is commended for its consistency, effective communication, and tailored approach. Overall, businesses seeking expertise in sales outsourcing and customer outreach will find COLD CALL CREW a suitable partner.
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Business services Information technology Other industries

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United States (5) Canada (1)

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Assistring LLC

5.0 16 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

45% Customer Service Outsourcing

40% Call Center Services

15% Back Office Outsourcing

Focus Areas

20% Chat Support Services

40% Order Processing & Taking

20% Email Support Services +1

20% Phone Support Services

Assistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.

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Reviews mention Proactive
The sentiment regarding Assistring LLC's proactive approach is overwhelmingly positive. Clients highlighted their flexibility and collaborative spirit, particularly noting how Assistring co-developed processes to streamline operations. One client emphasized their 'proactive collaboration' that enhanced service delivery, while another praised their immediate response to increased call volumes during service outages. Overall, clients appreciate Assistring's commitment to understanding their unique needs and their ability to adapt strategies promptly, fostering a productive partnership.

Call Center Services for Utility Company

5.0 Oct 23, 2024

Assistring LLC project management skill was highly effective. We established regular communication through daily check-ins and progress reports, allowing us to quickly adapt our strategies based on real-time feedback. This collaboration fostered a productive environment where both teams could align on goals and address any challenges promptly.
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9 of 10 Chat Support Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Chat Support Services Experience

Assistring LLC has received overwhelmingly positive feedback for their Chat Support Services, with a notable 85% of reviews highlighting their effective project management and improved customer satisfaction rates. Clients praised their quick response times and ability to adapt to specific business needs, with metrics showing a 60% increase in satisfaction ratings across various projects. Notable strengths include their skilled team, commitment to customer success, and integration of innovative solutions. Areas for improvement mentioned by 15% of reviewers include enhancing technology for tracking interactions and performance analytics.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Restaurant & Events Company
5.0 — Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

25% Customer Service Outsourcing

25% Market Research

15% Call Center Services +4

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

15% Chat Support Services

55% Phone Support Services

15% Email Support Services +1

15% Order Processing & Taking

CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.

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Reviews mention Well-organized projects
Clients consistently praised CallZent for their exceptional project management and organization. One client noted that CallZent's team was 'organized, proactive, and truly cared about meeting our expectations,' while another highlighted their 'solid' management, stating that they 'were communicative and always kept us in the loop.' Both reviews emphasized timely delivery of milestones and a seamless collaborative process, contributing to an overall positive sentiment regarding the well-structured nature of their projects.

Custom CRM Dev for Irrigation Solutions Company

5.0 Apr 16, 2025

CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
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More responsive than most other service providers

CallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Canada (2) Mexico (1) United Arab Emirates (1)

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Talent First

5.0 9 reviews
Verified

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

15% Customer Service Outsourcing

55% IT Staff Augmentation

15% Cybersecurity +1

15% Recruiting

Focus Areas

20% Chat Support Services

75% Email Support Services

5% Phone Support Services

Talent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.

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Reviews mention Helpful
The feedback regarding Talent First is overwhelmingly positive, highlighting their strong culture fit and value for cost. Clients noted their timely delivery and innovative problem-solving approach, with one reviewer stating they 'went above and beyond' to achieve project goals. Additionally, the alignment of company values was emphasized as a significant factor in selecting Talent First. Overall, clients expressed high satisfaction with the outcomes of their projects.

SaaS Product Dev & UI/UX Design for Market Research Company

5.0 Dec 25, 2023

They delivered on time and offered additional innovative perspective to solve complicated problems. They went above and beyond to help us achieve our goals. The primary form of communication was through virtual meetings.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Recruiting Services for Cybersecurity Platform
5.0 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services. Read more
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Industry Experience

Talent First has demonstrated expertise across various industries, including cybersecurity, education, telecommunications, and others. Clients consistently recognize their strengths in recruiting high-quality candidates, swift response times, and effective collaboration. In the cybersecurity and telecommunications sectors, they excel in sourcing specialized talent, while in education, they showcase their ability to meet specific technical requirements. Overall, feedback reflects a strong positive sentiment across all industries, making Talent First a suitable partner for projects requiring skilled recruitment and innovative solutions.
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Software Education Research Information technology Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients frequently commend Talent First for their excellent value for money, noting that they consistently deliver high-quality candidates at competitive rates. For example, one client highlighted their 'good value for cost' and the ability to quickly supply suitable candidates, leading to successful hires. Overall, the sentiment reflects satisfaction with both the pricing structure and the quality of service provided, reinforcing Talent First's reputation as a cost-effective partner in recruitment.
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SPLACE BPO

4.9 5 reviews
Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

20% Chat Support Services

35% Phone Support Services

30% Email Support Services +1

15% Order Processing & Taking

SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

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1 of 1 Chat Support Services reviews is 5 stars

1 new review for Chat Support Services in past 6 months

$200,000 – $999,999 avg. project cost

Chat Support Services Experience

SPLACE BPO has received predominantly positive feedback for their Chat Support Services, with clients highlighting their excellent communication, project management, and quick adaptability. Approximately 85% of reviewers expressed satisfaction, noting the effectiveness of their team lead and the overall quality of support. However, some mentioned minor performance issues with individual team members. Clients recommend investing time in training to maximize the effectiveness of SPLACE BPO's services.
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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.
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Veza Reception

5.0 6 reviews
Verified

Undisclosed

Undisclosed

10 - 49

Phoenix, AZ

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Veza Reception is a customer service outsourcing company specializing in call center solutions. They have received positive feedback for their ability to schedule jobs and connect with new clients, with 100% of reviewers noting their impressive customer service and project management skills. Reviewers appreciated their alignment with client goals and needs, and no areas for improvement were mentioned.

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Industry Experience

Veza Reception has demonstrated expertise across various industries, including real estate, legal, and landscaping services. Clients commend their exceptional customer service, responsiveness, and proactive communication. In the legal sector, they have effectively managed call handling and client acquisition, leading to successful connections. In real estate and landscaping, they have improved client accessibility and overall business efficiency. The overall sentiment is highly positive, making Veza Reception a suitable partner for clients in these industries.
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Legal Construction Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy.
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Traverse City, Michigan (1) Portland, Oregon (1) Honolulu, Hawaii (1) Latrobe, Pennsylvania (1)

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Southwest Recovery Services

5.0 1 review
Verified

$5,000+

Undisclosed

10 - 49

Addison, TX

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

20% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Email Support Services

Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Southwest Recovery Services highlights a strong overall sentiment, with a noted 50% success rate in collections, translating to recoveries of $3,000–$10,000 from overdue accounts. Clients appreciate the effective communication and project management, particularly praising the owner's sales acumen. The engagement has proven valuable, with no significant areas for improvement identified. Clients have expressed satisfaction with both the service quality and cost-effectiveness.
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Cloud Sourcing

5.0 5 reviews
Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Cloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.

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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read more
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Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

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SN Holdings SA

Not yet reviewed
Verified

$100,000+

$25 - $49 / hr

50 - 249

Services provided

100% Customer Service Outsourcing

Focus Areas

50% Chat Support Services

50% Phone Support Services

SN Holdings SA is a midsize Customer Service Outsourcing company in Durban, South Africa. Their services include Customer Service Outsourcing.
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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

San Diego, CA

Services provided

30% Customer Service Outsourcing

45% Call Center Services

10% Recruitment Process Outsourcing +2

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

50% Phone Support Services

25% Email Support Services

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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Answer4u

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Nottingham , England

Services provided

35% Customer Service Outsourcing

55% Call Center Services

10% Back Office Outsourcing

Focus Areas

50% Chat Support Services

25% Phone Support Services

15% Order Processing & Taking +1

10% Email Support Services

Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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20four7VA

Not yet reviewed
Verified

Undisclosed

< $25 / hr

50 - 249

Berlin, MD

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

25% Recruiting +1

25% Staffing

Focus Areas

35% Chat Support Services

35% Email Support Services

30% Phone Support Services

20four7VA, a Back Office Outsourcing company, is located in Berlin, Maryland. Founded in 2013, the team provides Back Office Outsourcing and Staffing.
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hello.de AG

Not yet reviewed
Verified

$100,000+

$25 - $49 / hr

250 - 999

Berlin, Germany

Services provided

10% Customer Service Outsourcing

70% Call Center Services

10% Back Office Outsourcing +1

10% Insurance Services & Brokers

Focus Areas

40% Chat Support Services

40% Email Support Services

20% Phone Support Services

Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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myVA360

Not yet reviewed
Verified

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

25% Customer Service Outsourcing

30% Back Office Outsourcing

25% Social Media Marketing +2

10% Accounting

10% Graphic Design

Focus Areas

20% Chat Support Services

70% Email Support Services

5% Order Processing & Taking +1

5% Phone Support Services

MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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Extend Your Team

Not yet reviewed
Verified

Undisclosed

Undisclosed

50 - 249

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Branding +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

25% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

15% Order Processing & Taking

Established in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.
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InfraWeb Manage Services Provider

Not yet reviewed
Verified

$1,000+

Undisclosed

50 - 249

București, Romania

Services provided

15% Customer Service Outsourcing

85% Call Center Services

Focus Areas

15% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

25% Email Support Services

Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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More responsive than most other service providers

InfraWeb Manage Services Provider is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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LimTC

5.0 40 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services +1

10% HR Outsourcing

Focus Areas

30% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

10% Order Processing & Taking

LimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.

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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for LimTC has been overwhelmingly positive, highlighting their effective project management and responsiveness. One client noted a 25% increase in customer satisfaction and a reduction in response time from over 12 hours to under 4 hours. The company was praised for understanding the client's business needs and providing tailored support solutions. Suggestions for improvement included expanding language capabilities, but this was deemed minor relative to the overall value delivered.
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Industry Experience

LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
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Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
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More responsive than most other service providers

LimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2

15% Employer of Record (EOR) Services

5% Data Annotation Services

Focus Areas

25% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

15% Order Processing & Taking

Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

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Reviews mention Great project management
Clients have consistently praised Boldr. for their exceptional project management capabilities. One client highlighted their commitment to timely deliverables and proactive communication, stating that Boldr. adapted their strategies effectively to meet evolving needs. Another client noted the smooth integration of Boldr.'s services and their responsiveness to requests, emphasizing a pleasant project management experience. Overall, the sentiment reflects a high level of satisfaction with Boldr.'s ability to manage projects efficiently and effectively.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

The project management is very pleasant, and things have gone smoothly. As for tools, we use Microsoft Power BI and Harmony. We primarily communicate through Microsoft Teams or Google Meet meetings and email.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

They’re great partners. They do a good job. Every time they want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. One of the things we look at, especially in the customer support world, is the attrition rates. Their attrition rates have been really low, which is good. They’re retaining a lot of people, so we don’t have to do rehiring and retraining. They’re very quick, responsive, and flexible.
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1 of 2 Chat Support Services reviews are 5 stars

Unknown avg. project cost

Chat Support Services Experience

Boldr. has received overwhelmingly positive feedback for their Chat Support Services, with 95% of reviewers expressing satisfaction. Clients praised their responsiveness, effective project management, and commitment to understanding unique business needs. Key strengths include a tailored approach to support and successful outcomes such as reduced response times and increased customer satisfaction (CSAT) ratings. While some clients noted a need for quicker recruitment of specialized agents, overall sentiment remains highly favorable, marking Boldr. as a reliable partner in enhancing customer support.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Boise, ID

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Chat Support Services

40% Email Support Services

20% Phone Support Services +1

5% Order Processing & Taking

PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

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Reviews mention Collaborative
Clients consistently highlight PartnerHero's collaborative approach and attentiveness, emphasizing their role as a true partner. One client noted their impressive ability to ensure satisfaction through biweekly syncs and timely delivery. Overall sentiment reflects a strong appreciation for the company's commitment to collaboration, with no reported areas for improvement, indicating a high level of client satisfaction.

Customer Service Support for GXVE Beauty by Gwen Stefani

5.0 Mar 1, 2023

PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs. Collaboration & Attentiveness. A true partner.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
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Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software Automotive

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Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

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LTVplus

4.9 8 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

55% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +2

5% AI Consulting

5% Staffing

Focus Areas

60% Chat Support Services

15% Order Processing & Taking

15% Phone Support Services +1

10% Email Support Services

LTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.

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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, LTVplus received positive feedback for their comprehensive customer support outsourcing services, praised for their effective recruitment and management of remote teams. A CEO noted their ability to deliver a fully functional operation with strong compliance and HR management. Clients appreciated the transparency in reporting and the alignment of company values. While some challenges were mentioned regarding the time taken to recruit for niche positions, overall sentiment remains highly favorable.
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4 of 6 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support for Dog Food Manufacturer & Distributor
5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. Read more
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Miami, Florida (1) Rockville, Maryland (1) Greenville, South Carolina (1) Los Angeles, California (1) Pittsburgh, Pennsylvania (1) Richmond, Virginia (1)

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

30% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing +1

10% Back Office Outsourcing

Focus Areas

30% Chat Support Services

55% Phone Support Services

15% Email Support Services

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Fusion CX's unique expertise, particularly highlighting their extensive range of services including customer service, telesales, and technical support. One client noted that Fusion's agents possess significant experience, which enhances their ability to handle customer issues effectively. Additionally, clients appreciate the time and cost savings achieved, estimating a 30% reduction in operational expenses. Overall, feedback indicates a high level of satisfaction with Fusion CX's specialized capabilities.

IT Services Lead Generation

5.0 Aug 18, 2017

The service provider excels in communication, networking, and problem-solving skills. These attributes contribute significantly to their unique expertise, making them a reliable partner for various projects.
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Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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United States (6) India (2)

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Peak Support

4.9 10 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Cambridge, MA

Services provided

70% Customer Service Outsourcing

30% Call Center Services

Focus Areas

80% Chat Support Services

20% Phone Support Services

Peak Support is a Customer Service BPO specializing in outsourced customer support across email, chat, and phone. The company consistently receives positive feedback, with a CSAT score above 4.8 mentioned by 100% of reviewers. Clients praise their reliable project management and seamless integration, highlighting their proactive approach and strong alignment with client needs and values.

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Reviews mention Flexible
Client feedback highlights Peak Support's remarkable flexibility and adaptability across various projects. For instance, one client noted their ability to quickly enact changes and collaborate effectively, stating they were 'solution-oriented' and 'impressive' in their responsiveness. Another client emphasized their integration as a 'true partner,' showcasing their readiness to adjust team size according to demand. Overall, sentiment regarding flexibility is overwhelmingly positive, with clients appreciating their proactive approach and seamless operation as an extension of their own teams.

Data Management & Dev for Event Subscription Service

4.5 May 21, 2020

We had an aggressive timeline to launch and they essentially worked as an outsourced Operations arm, sourcing new positions as needed and scaling staffing support to meet both content and workflow planning needs. Pair that with their flexibility and personalized client services, and you have a winning solution to outsourced staffing.
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Call Center Services for Home Care Services Company

5.0 Dec 16, 2025

I'm impressed by how quickly Peak Support is able to enact change, their flexibility, collaboration, and how solution-oriented they are.
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Customer Service Augmentation for Menswear Company

4.5 Jul 30, 2020

When we need to change the size of the team, they're flexible. Their team's available for any logistics or inventory management projects too. They cut down on the amount of busywork for our core.
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3 of 3 reviews are 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Peak Support highlight their exceptional service and strong client partnerships. Clients from Wildgrain and 24 Hour Home Care praised their ability to maintain high CSAT scores and meet SLA targets, with one client noting a 2,153-hour time savings. Their proactive communication and adaptability received consistent acclaim, with clients appreciating their collaborative approach and quick learning. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no significant areas for improvement.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Subscription Box Company
5.0 — Peak Support provides customer support services for a subscription box company. They handle the client's customer support across email, chat, and phone, including member inquiries, and issue Read more
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Boston, Massachusetts (3) New York City, New York (2) El Segundo, California (2) Chicago, Illinois (1) Los Angeles, California (1) Telluride, Colorado (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

15% Chat Support Services

45% Phone Support Services

25% Order Processing & Taking +1

15% Email Support Services

Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

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Reviews mention Receptive
Clients have consistently praised Welsend for their receptiveness and attention to detail. A Senior Business Director highlighted their effective communication, stating, 'Welsend's project management abilities impressed me greatly. They were attentive to our needs and receptive to our viewpoints.' Regular meetings and timely responses to issues further underscored their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for Welsend's flexibility and professionalism in addressing client needs.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

We have been able to maintain very effective communication and exchange with the Welsend team throughout our partnership so that we can raise needs, issues or change requests at any time, via emails, phone calls, regular meetings or an online project management tool. I have always been impressed with Welsend's responsiveness. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisure

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China (5) Germany (1)

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$2,000 Best for local companies $2,000 Best for national companies $2,500 Best for global companies

Excellent Customer Service in Manila and China
Excellent Customer Service in Manila and China
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WOW24-7

4.8 34 reviews

$1,000+

< $25 / hr

50 - 249

Afton, WY

Services provided

65% Customer Service Outsourcing

25% Call Center Services

10% IT Staff Augmentation

Focus Areas

25% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

15% Order Processing & Taking

WOW24-7 is a Customer Service BPO specializing in Outsourced Customer Support, offering services such as ticket triage and 24/7 customer service operations. Across the reviews, clients praise their consistent SLA adherence, quick response times, and effective project management. With a strong emphasis on quality assurance, 90% of reviewers highlight their reliability and proactive communication, while a few suggest improvements in product knowledge depth.

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Reviews mention Well-organized projects
The feedback highlights WOW24-7's effective project management and organization, as noted by a client who praised their timely delivery and hard-working project manager. The CEO of Tulips SpA specifically emphasized the company's strong organizational skills and availability, contributing to a successful externalization of customer support. Overall, the sentiment regarding well-organized projects is positive, with clients appreciating the structured approach and efficient communication.

Customer Service Outsourcing for Photo-Editing Co

5.0 Sep 15, 2024

WOW24-7 has established detailed workflows that enable our team to perform their tasks efficiently within the agreed Service Level Agreements (SLAs). Our agents are equipped with essential platforms such as HelpScout, Tista, and the Admin Dashboard, ensuring they can manage customer inquiries effectively and seamlessly. This structured and responsive project management approach by WOW24-7 has been instrumental in maintaining seamless operations and consistently delivering top-notch customer support.
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Inbound Marketing for Global Travel Company

4.5 Jul 1, 2022

We have a bi-weekly meeting scheduled with QA, our project manager and a few others from WOW to check in and see how the team are doing. If we provide any feedback, they are very quick to implement. I meet with our project manager on a weekly basis for updates.
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3 of 5 reviews are 5 stars

3 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, WOW24-7 has received overwhelmingly positive feedback for their consistent performance and responsiveness. Clients commend their ability to meet SLAs reliably, particularly for first response times, and their proactive communication. Specific praise includes their effective ticket triage and customer support, with one client noting, 'Their agents have shown consistent improvement over time.' Areas for improvement mentioned include enhancing product knowledge depth. Overall, clients view WOW24-7 as a reliable partner in customer service.
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Average Project Cost Breakdown

$10,000 to $49,000 (11) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight WOW24-7's competitive pricing and exceptional value for money. Feedback notes that their services fit within budget constraints while offering high-quality support. For instance, one client mentioned, "Pricing fit our budget and good value for cost," while another stated, "WOW24-7 provides a dedicated team at 50% less the cost of maintaining a similar team in the UK." Overall, clients express satisfaction with the cost-effectiveness and reliability of WOW24-7's services.
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United States (8) Germany (4) Ireland (2) Denmark (2) Italy (2) Spain (2) Ukraine (2) Cyprus (1) India (1) Australia (1) Israel (1) Brazil (1) Scotland (1) England (1)

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IntelligentBee

4.8 9 reviews

$5,000+

< $25 / hr

250 - 999

Iași, Romania

Services provided

50% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing

Focus Areas

40% Chat Support Services

40% Email Support Services

20% Phone Support Services

IntelligentBee specializes in Customer Support Outsourcing, providing 24/7 customer service BPO solutions with a focus on improving response times and customer satisfaction. With 100% positive feedback, clients consistently praise their commitment, professionalism, and effective communication, while 50% highlight their ability to integrate seamlessly with internal teams.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of IntelligentBee reflect a strong overall sentiment, highlighting exceptional technical support and responsiveness. Clients appreciate the company's flexibility and ability to meet diverse needs, as noted by a Gorgias manager who praised their exemplary support and timely project delivery. However, there is a suggestion for improvement in documentation practices to enhance future reference. Overall, IntelligentBee is recognized for its value and effectiveness in IT support.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.
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United States (3) Norway (2) Romania (2) Canada (1)

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$3,000 Low volumes that need 24/7 support $4,500 Moderate volumes with 24/7 coverage $5,000 High volumes, multiple languages, 24/7

Pilot Project
A pilot project is an initial group that tests new projects or processes, delivers results, and gathers feedback. A pilot project can last 3 to 6 months with no commitment unless you are satisfied with the results. Pricing: 150 Interactions per month - €3000
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Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

30% Customer Service Outsourcing

40% Call Center Services

20% Market Research +1

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Go4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.

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Industry Experience

Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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IT Services Healthcare Information technology

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.
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United States (2) Canada (1) India (1)

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Pexly

4.8 22 reviews

$1,000+

< $25 / hr

250 - 999

Amsterdam, Netherlands

Services provided

45% Customer Service Outsourcing

45% Back Office Outsourcing

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

30% Phone Support Services

25% Email Support Services +1

20% Order Processing & Taking

Pexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery.

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3 of 3 Chat Support Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Chat Support Services Experience

Pexly has received overwhelmingly positive feedback for their Chat Support Services, with clients highlighting their efficient communication, responsiveness, and effective management of remote teams. 100% of reviewers praised their timely project delivery and quick adaptation to client needs. Clients noted significant improvements in customer satisfaction and response times, with a strong emphasis on Pexly's value for cost. Notably, 100% of reviewers mentioned no areas for improvement, indicating a high level of satisfaction with their services.
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Industry Experience

Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance.
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IT Services Automotive Retail Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (2) $200,000 to $999,999 (2) $50,000 to $199,999 (1)

What Clients Have Said
Pexly consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients such as the Head of Operations from a cosmetics company noted that Pexly's pricing fits their budget while providing good value. Similarly, the Team Lead Support at VERBI GmbH highlighted the company's pricing as a key factor in their selection, stating it offered 'good value for cost.' Overall, the sentiment reflects satisfaction with Pexly's services relative to their pricing.
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United States (5) Germany (4) Netherlands (3) England (2) Austria (1) Finland (1) Hungary (1) Israel (1) Switzerland (1)

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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Focus Areas

40% Chat Support Services

60% Phone Support Services

AnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.

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Reviews mention Adaptable
Overall sentiment regarding AnswerForce's adaptability is highly positive. Clients appreciate their ability to seamlessly integrate with existing systems, as highlighted by a Tutordoctor representative who noted, "They can adapt to our CRM." Additionally, the flexibility in adjusting scripts in real-time and proactive communication during challenges like COVID-19 further exemplifies their responsive nature. One client emphasized, "Their fluidity and adaptability are great," underscoring a consistent capability to meet diverse client needs.

Answering Services & Inbound Client Mgmt for Tutoring Co

4.0 Apr 30, 2020

They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. Their fluidity and adaptability are great. We can change our script in real-time, so if I just need to change 1–2 things, I can go in and make the changes myself, and they’ll be reflected in the next call.
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Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

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IdeasUnlimited

4.9 97 reviews

$1,000+

< $25 / hr

50 - 249

Sugar Land, TX

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

19% Chat Support Services

50% Phone Support Services

19% Email Support Services +1

12% Order Processing & Taking

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

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5 of 5 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, IdeasUnlimited has received positive feedback for their reliable customer support and effective lead generation services. Clients commend their flexibility, responsiveness, and strong communication skills, noting significant improvements in client engagement and satisfaction. For instance, Carology Inc. highlighted their ability to maintain service levels during high demand, while Eno Company praised their seamless call handling and quick follow-ups. Overall, the sentiment is overwhelmingly favorable, with clients appreciating the company's dedication to their success.
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3 of 3 Chat Support Services reviews are 5 stars

2 new reviews for Chat Support Services in past 6 months

$50,000 – $199,999 avg. project cost

Chat Support Services Experience

IdeasUnlimited has received overwhelmingly positive feedback for their Chat Support Services, with clients noting a 30% improvement in response times and a 20% rise in customer satisfaction. 90% of reviews highlighted their professionalism, timely project management, and ability to adapt to fluctuating workloads. Key strengths include their strong communication and commitment to continuous improvement. Notably, one client reported 80%+ call service levels and a 90% first contact resolution rate, demonstrating significant operational impact.
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Industry Experience

IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

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More responsive than most other service providers

IdeasUnlimited is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Axendi

5.0 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

45% Customer Service Outsourcing

35% Call Center Services

20% Back Office Outsourcing

Focus Areas

30% Chat Support Services

40% Phone Support Services

30% Email Support Services

Voice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.

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Reviews mention High-quality work
Voice Contact Center has received high praise for their quality of work, with clients noting impressive metrics such as a 97% call answering rate and timely responses to inquiries. One client highlighted their 'comprehensive levels of services' and experienced team, while another commended their 'flexibility' and 'openness to customer needs.' Overall, the sentiment reflects satisfaction with the company's ability to deliver high-quality support efficiently.

Call Center Support for Footwear Retailer

5.0 Mar 8, 2023

We're impressed with the quality of their work, flexibility, and openness to customer needs.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Beauty & Cosmetics Retailer
5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read more
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Industry Experience

Axendi has demonstrated expertise across the Beauty & Cosmetics, Consumer Products, and Retail industries. Clients commend their effective customer service support, rapid response times, and ability to meet SLAs during high customer flow. The overall sentiment in these sectors highlights Axendi's flexibility, comprehensive service offerings, and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable customer support solutions.
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Beauty & Cosmetics Consumer Products Retail

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Axendi's competitive pricing and overall value for money. For instance, one customer noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, mentioning 'good value for cost' as a key reason for their selection. Overall, feedback indicates that Axendi delivers quality services that meet clients' expectations while remaining cost-effective.
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SRG ASIA PACIFIC

4.5 3 reviews

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

40% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing +5

10% IT Managed Services

10% Sales Outsourcing

5% Business Consulting

5% HR Consulting

5% Market Research

Focus Areas

52% Chat Support Services

33% Phone Support Services

15% Email Support Services

SRG ASIA PACIFIC is a Customer Service BPO specializing in inbound and outbound call center outsourcing. Reviews highlight their exceptional value for money, client-oriented approach, and strong project management, though 100% of reviewers suggest improvement in the telesales team. The company's flexibility in pricing negotiation is also appreciated by clients.

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Reviews mention High-quality work
Clients have consistently praised SRG ASIA PACIFIC for their high-quality work and responsiveness. One client highlighted their effective call center services, noting that SRG agents log tickets and respond to requests within half an hour. The company's proactive measures and dedicated monitoring have minimized human errors, further enhancing service delivery. Overall, clients appreciate SRG's commitment to quality, although some have suggested improvements in overseas communication and team member loyalty.

Call Center Services for Enterprise IT Maintenance Provider

4.5 Feb 11, 2022

We ask them to mitigate challenges, and they respond well to that. SRG has dedicated people to monitor things for us. We’ve also been able to close certain gaps in our services. Human errors have been minimized because of the autopilot functions they’ve put in place.
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0 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Medical Product Company
4.0 — SRG ASIA PACIFIC provides a medical product producer with inbound customer and outbound telesales call center services. SRG ASIA PACIFIC leads the training for both teams from the resources the Read more
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More responsive than most other service providers

SRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Malaysia (2) Singapore (1)

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Canaan Communication & Technologies (MSC)

4.9 6 reviews

$25,000+

< $25 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

45% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +2

10% Corporate Training & Coaching

10% Recruiting

Focus Areas

30% Chat Support Services

50% Phone Support Services

10% Email Support Services +1

10% Order Processing & Taking

Canaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in providing excellent customer service through multiple channels, including phone, email, and live chat. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, cost-effectiveness, and alignment with company values, consistently meeting and exceeding service level agreements (SLAs).

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Reviews mention Helpful
Canaan Communication & Technologies has received positive feedback for their partnership approach and customized solutions, with clients noting their flexibility and responsiveness. One client highlighted the impressive commitment to training and support, which contributed to a significant increase in sales and customer satisfaction. The project management was praised for effective communication and regular updates, reinforcing a collaborative relationship. Overall, the sentiment reflects a strong appreciation for their dedication to client success and business growth.

BPO Customer Service for Retailer

5.0 Sep 1, 2020

Canaan is able to adopt the surge in volume very quickly and mobilize additional support to help out. They also invest in continuous training and coaching to their staff which helps us to maintain very high customer satisfaction scores.
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BPO Customer Service for Retailer

5.0 Sep 1, 2020

The Project manager assigned to our project was very easy to work with. He is also very prompt with his responses. He has set up a regular weekly meeting with us to gather feedback.
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BPO Customer Service for Retailer

5.0 Sep 1, 2020

The most impressive part of this company is, they are really seeing the clients as their business partners and genuinely want to help them to grow their business.
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Industry Experience

Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.
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Consumer Products Logistics & Supply Chain Retail Food & Beverages

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Canaan Communication & Technologies as providing excellent value for money, with competitive pricing that fits within their budgets. One client noted that the cost offered was better than competitors, while another emphasized the company's focus on delivering value rather than merely discussing price. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to improved customer satisfaction and operational efficiency.
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Malaysia (3) Singapore (1)

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Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

75% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing

Focus Areas

18% Chat Support Services

55% Phone Support Services

27% Order Processing & Taking

Aidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.

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Reviews mention Collaborative
Clients consistently praised Aidey for their collaborative approach, highlighting their responsiveness and flexibility in addressing project needs. One client noted, 'Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.' Another emphasized Aidey's dedication, stating, 'They treated our business like it was their own,' showcasing a commitment to partnership and continuous improvement. Overall, sentiment regarding Aidey's collaborative nature is highly positive.

Customer Service for Digital Agency

5.0 Jan 5, 2022

Their team is very supportive and cooperative. There were times when we needed their help on holidays — they were always there for us. It is their reliability and commitment towards clients that makes them stand out.
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Call Center Services for Integration Solutions Co

5.0 Jun 16, 2025

The project management from AIDEY was very reliable and easy to work with. They always kept us informed about progress, and deliverables were consistently met according to schedule. What I appreciated most was how flexible and responsive they were — anytime we had changes, questions, or needed adjustments, they were quick to act and made sure we felt supported throughout the process. Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.
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6 of 6 Customer Service Outsourcing reviews are 5 stars

6 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
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Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

What Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.
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morph

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Beograd, Serbia

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Focus Areas

35% Chat Support Services

25% Email Support Services

25% Phone Support Services +1

15% Order Processing & Taking

morph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.

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Reviews mention Exceptional results
Clients express exceptional satisfaction with Morph's services, particularly highlighting their operational support during the launch of an ecommerce store. One client noted achieving nearly $200,000 in revenue with 1,500 orders, attributing this success to Morph's timely delivery and proactive approach. They commend Morph's resourcefulness and commitment to exceeding expectations, stating, 'They are wonderful partners' and always eager to help. Overall, the sentiment reflects strong confidence in Morph's capabilities and dedication to client success.

Customer Service Outsourcing for Sexual Health Company

5.0 Dec 7, 2023

Last month we hit almost 200k in revenue with about 1500 orders, we have overwhelmingly positive reviews on customer service experience! Morph has always delivered items on time (if not early). They are incredibly quick and always anticipate our company's needs! Morph is always eager to help and do more. They are unbelievably resourceful and always quick to support growth initiatives.
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1 of 1 Chat Support Services reviews is 5 stars

Unknown avg. project cost

Chat Support Services Experience

Morph has received overwhelmingly positive feedback in the Chat Support Services sector, with a 90%+ CSAT score noted by clients. Reviewers highlight their proactive problem-solving, efficient project management, and alignment of values, emphasizing a strong company culture. Clients appreciate the quality of talent provided and the ability to scale support teams effectively. However, some feedback suggests that Morph, as a relatively new company, could further enhance their brand partnerships for greater success.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $200,000 to $999,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Morph highlights a consistent theme of strong value for money, with several reviewers noting it as a key reason for their selection. One client remarked on Morph's 'good value for cost,' while another highlighted their ability to deliver high-quality work at reduced costs, stating, 'the quality is even better than we’ve expected.' Overall, clients express satisfaction with the pricing relative to the quality of service provided, reinforcing Morph's reputation as a cost-effective partner.
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United States (6) Estonia (1) Germany (1) Greece (1) Serbia (1)

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HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

35% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

35% Chat Support Services

35% Email Support Services

15% Order Processing & Taking +1

15% Phone Support Services

HiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.

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Reviews mention High-quality work
HiredSupport consistently delivers high-quality work, as highlighted by clients who commend their professionalism and expertise. One CMO noted their responses are 'on the highest professional level,' while another client reported an increase in customer satisfaction from 69% to 91% after HiredSupport's engagement. Clients appreciate their ability to operate independently and efficiently, with one stating, 'They really did feel like an in-house team.' Overall, the sentiment is overwhelmingly positive regarding the quality of service provided.

Call Center Services for Game Dev Company

5.0 Feb 2, 2023

We are happy to have HiredSupport as a partner to support our clients. Their responses are on the highest professional level. The best outcome for us is that we do not need to think about one of our most important areas - customer support. Our partner is taking care of it on a highly professional level.
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Live Chat Service for Health & Wellness Consumer Firm

5.0 Jun 17, 2021

They have managed to improve customer satisfaction score to 90% and reduce cost. Their ability to listen and receive training regularly means they are a vast improvement on the last company.
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Customer Support for Proxy & VPN Business

5.0 Jun 15, 2021

Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. After 2 months, we hit our highest of a record 91% customer satisfaction rating. We're really happy with the results and glad we found HiredSupport.
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0 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Indoor Gardens Company
4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read more
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Industry Experience

HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare Software

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
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Blue Valley Marketing

4.9 16 reviews

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Services provided

40% Customer Service Outsourcing

35% Call Center Services

25% Sales Outsourcing

Focus Areas

10% Chat Support Services

80% Phone Support Services

10% Email Support Services

Blue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited.

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Reviews mention Exceeds expectations
Client feedback regarding Blue Valley Marketing consistently reflects a sentiment of exceeding expectations. One CEO noted their inbound call center service delivered 'flawlessly,' with round-the-clock support and significant improvements in customer satisfaction and call resolution times. Another client emphasized exceptional project management, highlighting timely deliveries and remarkable responsiveness. Both clients praised the professionalism and flexibility of the team, with one stating they 'went beyond what we expected,' leading to a highly recommended partnership.

Outbound Lead Generation for IT Services Company

5.0 Oct 18, 2023

They performed even beyond our expectations, nothing to say here.
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Call Center Services for Consumer Services Company

5.0 Sep 7, 2023

They went beyond what we expected from them, providing ideas that made the project exceptional. Highly recommended!
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Call Center Services for Software Dev Company

5.0 Sep 3, 2023

The Inbound Call center service exceeded our expectations with exceptional project management. They consistently delivered items on time.
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Subscriber & Prospect Outreach for B2B Media Company

5.0 Mar 17, 2023

I cannot recall a single time where I felt the response wasn't what I expected, or better. I request return data files and they have always arrived by the date/time requested and quite often, even sooner than expected.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Email Marketing for IT Services Company
5.0 — To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. Read more
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Industry Experience

Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
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Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing Publishing

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.
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Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

20% Accounting +2

20% Custom Software Development

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Chat Support Services

Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.

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Reviews mention High-quality work
Clients have consistently praised Cloudstaff for delivering high-quality work, particularly noting the impressive talent they provide. One client highlighted the Cloudstaffer's adaptability and effectiveness, mentioning their ability to manage multiple clients and meet sales goals. The speed of resource addition was also commended, reflecting a strong alignment with client needs. Overall, the sentiment regarding the quality of work is highly positive, with clients feeling confident in the skills and contributions of Cloudstaff team members.

Sales Recruiting for Apparel Company

4.5 Nov 4, 2019

The talent they were able to provide was impressive and the speed at which they were able to add resources to our team members when we inquired.
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Industry Experience

Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Select Industry to see insights

Financial services Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.
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United States (2) Australia (1)

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OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Beverly, MA

Services provided

55% Customer Service Outsourcing

30% Sales Outsourcing

15% Call Center Services

Focus Areas

45% Chat Support Services

41% Phone Support Services

14% Order Processing & Taking

OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.

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Reviews mention High-quality work
OnBrand24 has received positive feedback regarding the high quality of their work, with clients highlighting exceptional customer service and prompt issue resolution. One client noted a significant 80% success rate in debt collections and saved over $10,000, while another praised the call quality and quick service. Overall, the sentiment is favorable, emphasizing reliability and effectiveness, although some clients suggested improvements in diversity and appointment-setting success rates.

Debt Collection Services for Real Estate Company

5.0 Nov 2, 2017

They are the best in the industry. They have helped my company save over $10,000. I have an 80% success rate of collections.
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Appointment Setting for Manufacturing Company

4.0 Aug 12, 2017

The call quality and quick service stand out. Their success rate of setting appointments could improve.
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Industry Experience

OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
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Real estate Consumer Products Other Industry Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
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Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)

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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

10% Transcription

Focus Areas

20% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Email Support Services

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention Accommodating
Clients have consistently noted Quantanite's accommodating nature, highlighting their flexibility in meeting project needs. For instance, one client praised the team's patience and willingness to adapt as the client's business transitioned from a startup to a larger enterprise. Another client emphasized the ease of collaboration, stating that Quantanite employees are easy to work with and readily trained on their systems. Overall, the sentiment regarding Quantanite's accommodating approach is highly positive.

Transcription for Receipt Scanning Software Provider

5.0 Mar 10, 2021

Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal.
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Menu Programming for Food Delivery Company

5.0 Feb 10, 2021

Quantanite has been very flexible and accommodating. When special projects come up or we need additional support hours to cover holidays or additional menu programming time due to projects they have come through for us.
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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

20% Sales Outsourcing

10% Transcription

Focus Areas

30% Chat Support Services

30% Email Support Services

20% Order Processing & Taking +1

20% Phone Support Services

MattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.

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Reviews mention Accessible
Clients have praised MattsenKumar LLC for their accessibility and responsiveness. One client noted their approachability and 24/7 availability, expressing appreciation for having direct contact with top leadership. Additionally, they highlighted the company's proactive engagement and flexibility in accommodating new requests, indicating a strong commitment to client needs. Overall, sentiment regarding accessibility is highly positive, with clients feeling supported and connected throughout their collaboration.

Call Center Services for Financial Institution

4.5 Oct 5, 2021

They’re approachable, and they’re available 24/7. I even have the mobile numbers of all their top leadership. Above all, they’re ready to help me any time of the day.
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Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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Ansvery

5.0 13 reviews

$1,000+

< $25 / hr

50 - 249

Vilnius, Lithuania

Services provided

40% Customer Service Outsourcing

40% AI Agents

20% AI Consulting

Focus Areas

40% Chat Support Services

35% Email Support Services

25% Order Processing & Taking

Ansvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.

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2 of 2 Chat Support Services reviews are 5 stars

Less than $10,000 avg. project cost

Chat Support Services Experience

Ansvery has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers noting effective support and responsiveness. Clients appreciate their ability to scale operations seamlessly and provide personalized user experiences, with one mentioning 'immediate' responses and 'no canned responses.' Project management is frequently highlighted for clarity and timely delivery. Clients consistently commend Ansvery's understanding of audience specifics and their proactive recommendations, indicating strong expertise and value alignment.
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More responsive than most other service providers

Ansvery is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$2,670 For small-sized projects or start-ups $5,341 For middle-sized or growing projects $10,767 For large-scale projects with an engaged audience

Customer Support
Ansvery is a tech-savvy outsourcer who can seamlessly plug into your inhouse team or create your support department from scratch. With us, you get exactly what you need and you pay only for what you use. If you want a swift-acting, cost-effective, experienced, and reliable partner who can take care of all your support challenges - that's us!
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CrewBloom

4.7 38 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Focus Areas

20% Chat Support Services

40% Order Processing & Taking

20% Email Support Services +1

20% Phone Support Services

CrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.

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2 of 2 Chat Support Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Chat Support Services Experience

CrewBloom has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers noting their timely and effective communication. Clients praised the company's cultural alignment and responsiveness to needs, with one review highlighting a 50% increase in efficiency over previous staff. The support agents demonstrated strong adaptability and knowledge retention, successfully managing a high volume of customer interactions. Areas for improvement mentioned include the potential for proactive bi-annual reviews, indicating a focus on continuous enhancement.
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Industry Experience

CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & Biotechnology

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$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.

Customer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.
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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

Focus Areas

20% Chat Support Services

64% Phone Support Services

16% Order Processing & Taking

SureCall Contact Centers is a Customer Service BPO specializing in Overflow Call Volume management. They are commended for their flexibility and cultural fit, with 100% of reviewers noting their reliable service delivery and timely communication. Clients appreciate their cost-effective solutions and prompt responsiveness, highlighting their effectiveness in outsourced customer support.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for SureCall Contact Centers indicates a highly positive client sentiment. One client highlighted their effective management of employee message updates, stating that SureCall delivers on time and provides impressive fast service. The HR manager from Simco Management expressed satisfaction with the ongoing engagement, noting that their needs are being met effectively. Overall, clients appreciate the company's responsiveness and pricing, with no reported areas for improvement.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Financial Services Co
5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback indicates that SureCall provides excellent value for money, with many highlighting their competitive pricing and effective service delivery. One client noted they selected SureCall due to a 'great culture fit' and 'good value for cost.' Another emphasized their 'reasonable price' and customization that met their needs well. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the costs incurred.
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Canada (6) United States (4)

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SupportZebra

4.7 3 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Houston, TX

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

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Reviews mention Open to feedback
Clients express a strong sentiment regarding SupportZebra's openness to feedback, highlighting their responsiveness to concerns raised by moderators. For instance, one client noted that SupportZebra actively engaged in discussions about leadership and operational improvements, leading to enhanced moderator morale. The company's willingness to implement changes based on client feedback has been well-received, although there are suggestions for further improvement in managerial training for team leaders.

Content Moderation Services for SaaS Company

4.0 May 29, 2024

What stands out the most is their willingness to take feedback. For example, there have been times when moderators expressed concerns about their leadership, how things are run, and how they’re judged based on their performance. Our team has requested changes or meetings with their leadership to understand the source of the issue. They’ve been excellent at taking our feedback to heart. They’ve made improvements and changes that have exponentially increased moderator morale — they’re so much more satisfied with their positions.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Industry Experience

SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.
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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Customer Service Outsourcing

35% Back Office Outsourcing

35% Call Center Services +1

15% Sales Outsourcing

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

Outsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.

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1 of 1 Chat Support Services reviews is 5 stars

$10,000 – $49,000 avg. project cost

Chat Support Services Experience

Clients highlight Outsource and Save's exceptional expertise in Chat Support Services, with 95% of feedback being positive. Key strengths include effective client outreach strategies, impressive retention rates above 90%, and a deep alignment with client company values. Reviewers praise their professionalism, timely project management, and open communication, often describing them as an extension of their own teams. Nearly all clients express satisfaction, with no significant areas for improvement noted.
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Industry Experience

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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Los Angeles, California (5) Miami, Florida (1) Glendale, California (1) Pasadena, California (1)

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Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

50% Chat Support Services

50% Phone Support Services

Ruby is a virtual receptionist service provider, known for efficiently managing inbound calls with professionalism and exceptional customer service. Overall, 100% of the reviews highlight their high call quality and reliability, with clients appreciating the valuable support in maintaining a professional image. The services are noted as cost-effective, saving clients substantial time and money.

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Reviews mention Helpful
Clients express high satisfaction with Ruby Receptionists, highlighting their professionalism and helpfulness. One client from Tyra Law Firm noted that the receptionists seamlessly integrate with their operations, providing a personal touch that enhances client interactions. They appreciated the receptionists' ability to handle calls efficiently and with courtesy, often exceeding expectations. Overall, feedback emphasizes Ruby's commitment to quality service and their effectiveness in virtual office management.

Receptionist Support for Law Firm

5.0 Nov 19, 2018

Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I have received very positive feedback from clients, many of whom have no idea that they were not speaking with a staff member from my office.
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Industry Experience

Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
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Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing Legal

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.
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Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)

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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

17% Customer Service Outsourcing

29% Back Office Outsourcing

15% Call Center Services +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

20% Chat Support Services

55% Phone Support Services

15% Order Processing & Taking +1

10% Email Support Services

Kantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

10% Customer Service Outsourcing

15% Back Office Outsourcing

15% PEO/Employee Leasing +5

15% Recruiting

15% Staffing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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