Top Chat Support Services
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List of the Top Chat Support Companies
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GDC Services
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$25,000+$25 - $49 / hr50 - 249Beograd, SerbiaServices provided
20% Customer Service Outsourcing20% Cloud Consulting & SI15% Application Management & Support +415% IT Managed Services10% Call Center Services10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
15% Chat Support Services35% Order Processing & Taking35% Phone Support Services +115% Email Support ServicesSee all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Industry Experience
GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.Was this helpful?
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$5,000+< $25 / hr10 - 49San Antonio, TX
Services provided
10% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +410% Back Office Outsourcing10% HR Outsourcing10% Recruiting10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 17 projectsHire With Near is a recruitment company specializing in sourcing and vetting talent, particularly from Latin America, for various roles including marketing, sales development, and accounting. Reviewers consistently praise the company for its efficiency and responsiveness, with 100% of feedback highlighting the impressive quality and speed of candidate delivery. Additionally, 75% of reviewers commend their strong communication and project management skills.
Industry Experience
Hire With Near has received positive feedback across various industries, including Financial Services, Media, Advertising & Marketing, Real Estate, Education, and Technology. Clients particularly commend their ability to deliver high-quality candidates efficiently, with strong communication and responsiveness. Overall sentiment is highly favorable, especially in Financial Services, where they excel in sourcing specialized talent. Their expertise in Latin American recruitment makes them a strong fit for organizations seeking skilled professionals across diverse sectors.
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Financial services Consulting Advertising & marketing Consumer Products Education IT Services Real estate Information technology MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hire With Near for their competitive pricing and exceptional value for money. Specific feedback highlights that the company's pricing fits within client budgets while delivering high-quality candidates efficiently. For example, one client noted a 60% cost saving compared to hiring locally, while another emphasized the good value for cost and alignment with company values. Overall, the sentiment reflects satisfaction with both the affordability and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchHire With Near is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Portuguese
This provider is available in 6 time zones:
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
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Undisclosed< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
15% Chat Support Services40% Phone Support Services25% Email Support Services +120% Order Processing & TakingSee all 17 projectsBusiness & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
25% Chat Support Services40% Email Support Services35% Order Processing & TakingSee all 3 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Proactive
The feedback regarding HKR's proactivity is overwhelmingly positive. Clients highlighted their impressive communication and reliability, with one stating, 'They were really impressive with proactiveness.' The continuous contact via Slack and timely deliverables further reinforce their proactive approach. Additionally, the alignment in culture and values was noted as a significant advantage, contributing to a seamless collaboration experience.-
Employee of Record Services for Software Company
5.0 Jun 20, 2023They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing20% Back Office Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
25% Chat Support Services45% Phone Support Services25% Email Support Services +15% Order Processing & TakingSee all 5 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a company specializing in Customer Service Outsourcing and Call Center Solutions. Reviews highlight their impressive responsiveness and effective project management, with 100% positive feedback regarding their ability to set appointments, onboard vendors, and conduct web research. Their services align well with clients' needs, consistently delivering quality results while maintaining a strong cultural fit.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for COLD CALL CREW (SMC-PRIVATE) LIMITED highlight their effective cold calling services and strong project management. Clients reported generating leads and revenue, with one noting 27 leads booked resulting in a customer. Hannan, the CEO, received commendations for his expertise and personal involvement. Overall, feedback indicates high satisfaction with their value for cost and alignment with client goals, with no significant areas for improvement mentioned.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Support for Corporate Catering Solutions Firm
5.0 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. Read moreWas this helpful?
Industry Experience
COLD CALL CREW (SMC-PRIVATE) LIMITED has demonstrated strong expertise across the software, business services, and catering industries. Clients have praised their effective lead generation and sales support, with notable successes including a 20% sales increase and 50 calls booked in two months. Their project management is consistently rated highly, highlighting their reliability and responsiveness. The overall sentiment is positive, particularly in business services, making them a compelling choice for companies seeking growth in these sectors.
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Software Business servicesWas this helpful?
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This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Chat Support Services55% Phone Support Services15% Email Support Services +115% Order Processing & TakingSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised CallZent for their excellent project management and ability to deliver customized software solutions that enhance operational efficiency. One client noted significant improvements in processing client requests and reduced manual errors post-implementation. The team's proactive communication and deep understanding of client needs were highlighted as key strengths. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.Was this helpful?
4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
45% Customer Service Outsourcing40% Call Center Services15% Back Office OutsourcingFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesSee all 15 projectsAssistring LLC is a Customer Service Outsourcing company offering call center solutions and customer support services to various industries. The company consistently receives positive feedback, with over 90% of reviews highlighting their effective project management and the satisfaction improvement of clients' operations. Many customers appreciate their ability to handle high call volumes efficiently, while 70% commend their flexibility and alignment with client values.
10 of 11 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
20% Chat Support Services35% Phone Support Services30% Email Support Services +115% Order Processing & TakingSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.
1 of 1 Chat Support Services reviews is 5 stars1 new review for Chat Support Services in past 6 months$200,000 – $999,999 avg. project costChat Support Services Experience
SPLACE BPO has received predominantly positive feedback for their Chat Support Services, with clients highlighting their excellent communication, project management, and quick adaptability. Approximately 85% of reviewers expressed satisfaction, noting the effectiveness of their team lead and the overall quality of support. However, some mentioned minor performance issues with individual team members. Clients recommend investing time in training to maximize the effectiveness of SPLACE BPO's services.
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Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$50 - $99 / hr10 - 49
Services provided
10% Customer Service Outsourcing25% Recruiting25% Recruitment Process Outsourcing +410% Back Office Outsourcing10% Business Consulting10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsTAM Solutions is a recruitment services company specializing in providing top-tier talent across various roles, including Salesforce developers and support teams. Across their reviews, 100% of the feedback is positive, highlighting their ability to deliver high-quality candidates promptly and their commitment to client success. Reviewers appreciate their cultural fit, competitive pricing, and extensive support, though some mention the need for more transparent contract management.
2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on TAM Solutions highlights their strong support and adaptability in recruitment services. Clients praised the company's commitment to their success, noting the high caliber of talent provided and timely project delivery. One client emphasized the unique market focus in Central and South America, while another appreciated their responsiveness and honesty. Areas for improvement include aligning contract terms and developing a self-service portal for contract management. Overall, sentiment is highly positive, indicating a strong fit for diverse projects.Was this helpful?
Industry Experience
TAM Solutions has demonstrated strong expertise in the Software and Business Services industries. In Software, they provided tailored support for hypergrowth companies seeking Salesforce developers, receiving praise for their cultural fit and innovative recruitment approach. In Business Services, they augmented recruitment teams effectively, delivering consistent, high-quality talent, which helped improve client retention and revenue. Overall, clients express high satisfaction with TAM Solutions' responsiveness and commitment to success, making them an ideal partner for these industries.
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Software Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TAM Solutions' competitive pricing and overall value for money. One CEO noted that their pricing fit their budget while delivering high-quality candidates, emphasizing a great culture fit. Similarly, a VP praised TAM for providing good value for cost, allowing seamless integration with their recruitment teams. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and the quality of service provided.Was this helpful?
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$100,000+$25 - $49 / hr50 - 249
Services provided
100% Customer Service OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesSN Holdings SA is a midsize Customer Service Outsourcing company in Durban, South Africa. Their services include Customer Service Outsourcing.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services50% Phone Support Services25% Email Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
50% Chat Support Services25% Phone Support Services15% Order Processing & Taking +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Berlin, MD
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing25% Recruiting +125% StaffingFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support Services20four7VA, a Back Office Outsourcing company, is located in Berlin, Maryland. Founded in 2013, the team provides Back Office Outsourcing and Staffing.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +110% Insurance Services & BrokersFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +210% Accounting10% Graphic DesignFocus Areas
20% Chat Support Services70% Email Support Services5% Order Processing & Taking +15% Phone Support ServicesMyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Branding +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
25% Chat Support Services30% Email Support Services30% Phone Support Services +115% Order Processing & TakingEstablished in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
15% Chat Support Services30% Order Processing & Taking30% Phone Support Services +125% Email Support ServicesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
Read moreMore responsive than most other service providers
Get in TouchInfraWeb Manage Services Provider is responsive
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSee all 40 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.
3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, clients have praised LimTC for their exceptional project management and integration into operations. One client noted a 40% reduction in administrative workload, significantly enhancing productivity. Another highlighted a 25% increase in customer satisfaction due to improved response times and effective support workflows. Overall, the sentiment is highly positive, with minor suggestions for improvement in language support. Clients appreciate LimTC's commitment to understanding their business needs and delivering reliable, high-quality service.Was this helpful?
Industry Experience
LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
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Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Chat Support Services40% Email Support Services20% Phone Support Services +15% Order Processing & TakingSee all 6 projectsPartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
60% Chat Support Services15% Order Processing & Taking15% Phone Support Services +110% Email Support ServicesSee all 8 projectsLTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.
Industry Experience
LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.
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eCommerce Education Retail Automotive Advertising & marketing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.Was this helpful?
More responsive than most other service providers
Get in TouchLTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
30% Chat Support Services55% Phone Support Services15% Email Support ServicesSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Exceeds expectations
Fusion CX has consistently exceeded client expectations, as highlighted by a senior executive from OYO, who praised their dedication and problem-solving attitude. The structured recruitment process and streamlined workflow further contributed to a successful partnership, reinforcing the company's reputation as a reliable vendor in call center operations. While there is room for improvement in technology-based solutions for reporting, the overall sentiment remains highly positive.-
Call Center Services for Hospitality Company
4.5 Jun 6, 2022One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations.
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Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
70% Customer Service Outsourcing30% Call Center ServicesFocus Areas
80% Chat Support Services20% Phone Support ServicesSee all 9 projectsPeak Support is a Customer Service BPO specializing in Customer Support Outsourcing. They consistently receive high praise for maintaining a CSAT score of 4.8+ and for their proactive communication, with 100% of reviewers noting their responsiveness and adaptability. Clients commend Peak Support's ability to seamlessly integrate and operate as an extension of their teams.
Reviews mention Honest
Clients consistently highlight Peak Support's commitment to transparency and honesty in their operations. One reviewer noted, 'The communication from all levels of staff at Peak Support...transparency and honest is at the core and it shows in everything they do.' This sentiment reflects a positive perception of the company's integrity and communication practices, contributing to an overall favorable impression of their services.-
Customer Service for Community Experience Company
5.0 May 11, 2020The communication from all levels of staff at Peak Support, from senior leadership to our customer service agents. This is something that I find to be quite rare, but they have built their company in a way that transparency and honest is at the core and it shows in everything that they do.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Peak Support reflect high client satisfaction, particularly regarding their customer service and operational efficiency. Clients from 24 Hour Home Care noted significant improvements, including a 88% one-touch resolution rate and substantial time savings, allowing better focus on key performance indicators. Their ability to adapt quickly and provide effective training was consistently praised. Overall, clients appreciate Peak Support's collaboration and alignment with their values, with minimal suggestions for improvement.Was this helpful?
Industry Experience
Peak Support has demonstrated expertise across various industries, including Healthcare, eCommerce, Retail, and Home Services. Clients praise their ability to enhance customer service through efficient operations and rapid team integration. In Healthcare, they excelled in managing high call volumes and achieving robust service level agreements. In eCommerce and Retail, clients noted high CSAT and NPS scores, reflecting exceptional customer satisfaction. Overall, Peak Support is well-suited for companies seeking scalable, responsive customer support solutions, particularly in dynamic, customer-facing sectors.
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eCommerce Consumer Products Retail Business services Healthcare Home ServicesWas this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
15% Chat Support Services45% Phone Support Services25% Order Processing & Taking +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Reviews mention Receptive
Clients have consistently praised Welsend for their receptiveness and attention to detail. A Senior Business Director highlighted their effective communication, stating, 'Welsend's project management abilities impressed me greatly. They were attentive to our needs and receptive to our viewpoints.' Regular meetings and timely responses to issues further underscored their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for Welsend's flexibility and professionalism in addressing client needs.-
Call Center Services for Telecommunications Company
5.0 Dec 11, 2023We have been able to maintain very effective communication and exchange with the Welsend team throughout our partnership so that we can raise needs, issues or change requests at any time, via emails, phone calls, regular meetings or an online project management tool. I have always been impressed with Welsend's responsiveness. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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View PackagesExcellent Customer Service in Manila and China
Excellent Customer Service in Manila and ChinaWas this helpful?
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingFocus Areas
40% Chat Support Services40% Email Support Services20% Phone Support ServicesSee all 9 projectsIntelligentBee specializes in Customer Support Outsourcing, providing 24/7 customer service BPO solutions with a focus on improving response times and customer satisfaction. With 100% positive feedback, clients consistently praise their commitment, professionalism, and effective communication, while 50% highlight their ability to integrate seamlessly with internal teams.
1 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Open-Source Management SaaS Co
4.5 — IntelligentBee provides customer service support for an open-source management SaaS company. The team is responsible for responding to customers 24/7 and monitoring customer satisfaction. Read moreWas this helpful?
Industry Experience
IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.
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Information technology Automotive Media IT Services Software Financial servicesWas this helpful?
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingSee all 22 projectsPexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery.
Reviews mention Team players
Pexly has been recognized as a strong team player, significantly contributing to client operations. A client noted their employee's 'work ethic, desire to learn, and can-do attitude,' describing them as 'an integral part of the team.' The vendor's adherence to project timelines further underscores their collaborative spirit. While minor language barriers were acknowledged, the overall sentiment reflects a positive experience, highlighting Pexly's effective integration into client organizations.-
Operational Assistance for Business Intelligence Platform
5.0 Mar 14, 2023Their work ethic, desire to learn, and can-do attitude are most impressive. They've been an integral part of the team. Language barriers can sometimes be slightly problematic, but we have typically found ways to get around this.
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3 of 3 Chat Support Services reviews are 5 stars$10,000 – $49,000 avg. project costChat Support Services Experience
Pexly has received overwhelmingly positive feedback for their Chat Support Services, with clients highlighting their efficient communication, responsiveness, and effective management of remote teams. 100% of reviewers praised their timely project delivery and quick adaptation to client needs. Clients noted significant improvements in customer satisfaction and response times, with a strong emphasis on Pexly's value for cost. Notably, 100% of reviewers mentioned no areas for improvement, indicating a high level of satisfaction with their services.
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6 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Outdoor Co
4.0 — Pexly has provided customer service support for an outdoor company. The team has responded to the client's customer requests in different languages, including English, German, Italian, and French. Read moreWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
Reviews mention Flexible
Clients have consistently praised Go4Customer for their flexibility in addressing specific project needs and adapting to changing requirements. For instance, Digital Baba Online noted their responsiveness and proactive approach in managing concerns, which significantly contributed to the project's success. Overall, the sentiment reflects a strong appreciation for Go4Customer's commitment to client satisfaction and their ability to tailor services effectively, enhancing the overall customer experience.-
Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Communication was smooth, and they demonstrated a proactive approach in keeping us informed about the progress.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Industry Experience
Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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IT Services Healthcare Information technologyWas this helpful?
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
25% Chat Support Services30% Email Support Services30% Phone Support Services +115% Order Processing & TakingSee all 32 projectsWOW24-7 is a Customer Service BPO that offers outsourced customer support services, specializing in email, chat, and 24/7 support operations. With a 100% satisfaction rate across reviews, clients commend their rapid response times, flexibility, and comprehensive quality assurance. Approximately 90% of reviewers highlight WOW24-7's excellent project management and communication, fostering high customer satisfaction and efficient support operations.
Reviews mention Communicative
Overall, client feedback highlights WOW24-7's strong communication skills and responsiveness. Clients noted that the team consistently provided timely updates and was receptive to feedback, with one client stating, "Their communication is always clear and timely. Never had to follow up." Another remarked on the efficiency of their project management, emphasizing that their project manager was easily accessible and coordinated effectively. The sentiment across reviews is overwhelmingly positive, with clients expressing satisfaction with the team's communication and adaptability.-
Staff Augmentation for Software Development Firm
5.0 May 3, 2023They're very receptive to our needs and self-sufficient with training. Their communication is always clear and timely. Never had to follow up.
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24/7 Customer Support for E-Commerce Services Company
5.0 Jun 6, 2022Our CSM, QA, team lead and service delivery are always available and communicate well with us through Gsuite. The ramp-up period was quite quick. Our project is uniquely challenging as the team were a shared team and agreed to manage three of our products.
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Helpdesk for Responsive Technology Provider
5.0 Dec 22, 2020Communication between our teams has been very good. If they have a question or a problem they just jump on Slack and address it. They always do the right thing.
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Customer Support Operations for Online Therapy Platform
5.0 Nov 20, 2020WOW24-7 customer support representatives are very professional. They have been easy to communicate with and have always been ready to provide any information we request.
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24-Hour Customer Support Calls for Renewable Energy Co.
4.5 Sep 5, 2019We were very satisfied with how quickly they set up the environment. Also, communication and coordination with the project manager is quick and easy.
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3 of 3 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, WOW24-7 has received positive feedback from clients, highlighting their effective global technical support and exceptional customer service outsourcing. Notable comments include their impressive response times and adherence to SLAs, with clients appreciating their flexibility and commitment to quality. Clients from Promise Technology and Nordic Pharma UK particularly noted the company's ability to maintain a high standard of service, demonstrating strong project management and effective communication. Overall sentiment is highly favorable, with no significant areas for improvement mentioned.Was this helpful?
4 of 5 Chat Support Services reviews are 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
Overall, WOW24-7 has received positive feedback for their Chat Support Services, with 85% of reviewers highlighting exceptional flexibility and responsiveness. Key strengths include effective communication, timely project delivery, and cost-effective solutions, leading to over 50% improvement in customer satisfaction for some clients. Notable client comments emphasize their dedication and the quality of support provided, although a minor area for improvement involves enhancing offboarding procedures. Clients appreciate their ability to operate 24/7 with minimal training required.
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Industry Experience
WOW24-7 has received positive feedback across various industries, including pharmaceuticals, education, information technology, and retail. Clients praise their responsive customer service, effective communication, and ability to meet SLAs. In pharmaceuticals, they excel at managing customer inquiries efficiently. In education, their support is recognized for enhancing user experience. In IT and retail, they demonstrate adaptability and thorough integration with existing systems, consistently leading to improved customer satisfaction and operational efficiency. Overall, WOW24-7 is highly regarded for their flexibility and value across these sectors.
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Information technology Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources Education Other industriesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Services provided
45% Customer Service Outsourcing35% Call Center Services20% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesSee all 3 projectsVoice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.
Reviews mention Openness
Clients have praised Voice Contact Center for their remarkable openness to customer needs, highlighting their flexibility in adapting to specific requirements. Notably, one client mentioned being impressed with the quality of work and the responsiveness of the team. This sentiment reflects a strong commitment to transparency and effective communication, contributing positively to the overall client experience.-
Call Center Support for Footwear Retailer
5.0 Mar 8, 2023We're impressed with the quality of their work, flexibility, and openness to customer needs.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Beauty & Cosmetics Retailer
5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read moreWas this helpful?
Industry Experience
Axendi has demonstrated expertise across the Beauty & Cosmetics, Consumer Products, and Retail industries. Clients commend their effective customer service support, rapid response times, and ability to meet SLAs during high customer flow. The overall sentiment in these sectors highlights Axendi's flexibility, comprehensive service offerings, and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable customer support solutions.
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Beauty & Cosmetics Consumer Products RetailWas this helpful?
More responsive than most other service providers
Get in TouchAxendi is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
19% Chat Support Services50% Phone Support Services19% Email Support Services +112% Order Processing & TakingSee all 90 projectsIdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.
9 of 9 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
In the past six months, IdeasUnlimited has received overwhelmingly positive feedback from clients, highlighting their responsiveness, effective communication, and adaptability. Clients noted improvements in lead generation and customer support efficiency, with measurable outcomes such as increased client engagement and satisfaction. Specific commendations included their ability to handle high volumes of inquiries without service drops and their proactive approach to problem-solving. Overall, the sentiment reflects a strong alignment with client goals, indicating a reliable partnership.Was this helpful?
3 of 3 Chat Support Services reviews are 5 stars2 new reviews for Chat Support Services in past 6 months$50,000 – $199,999 avg. project costChat Support Services Experience
IdeasUnlimited has received overwhelmingly positive feedback for their Chat Support Services, with clients noting a 30% improvement in response times and a 20% rise in customer satisfaction. 90% of reviews highlighted their professionalism, timely project management, and ability to adapt to fluctuating workloads. Key strengths include their strong communication and commitment to continuous improvement. Notably, one client reported 80%+ call service levels and a 90% first contact resolution rate, demonstrating significant operational impact.
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Industry Experience
IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
40% Chat Support Services60% Phone Support ServicesSee all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
Reviews mention Helpful
Clients express high satisfaction with AnswerForce's services, emphasizing their responsiveness and customer-centric approach. One client noted the seamless integration and support provided during setup, which enhanced efficiency by 10%. They appreciated the proactive suggestions for improvements, highlighting the value delivered. Overall, the sentiment is overwhelmingly positive, with clients reporting that AnswerForce effectively addresses high call volumes and improves customer service without missing SLAs.-
Answering Services for IT Services Firm
5.0 Nov 16, 2020Set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together.
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Industry Experience
AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)Was this helpful?
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
40% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
52% Chat Support Services33% Phone Support Services15% Email Support ServicesSee all 3 projectsSRG ASIA PACIFIC is a Customer Service BPO specializing in inbound and outbound call center outsourcing. Reviews highlight their exceptional value for money, client-oriented approach, and strong project management, though 100% of reviewers suggest improvement in the telesales team. The company's flexibility in pricing negotiation is also appreciated by clients.
Reviews mention Great project management
Clients commend SRG ASIA PACIFIC for their exceptional project management capabilities, consistently delivering results in a timely manner. One client highlighted their agility in operations, stating they effectively plan responses to call volumes and provide necessary resources to meet KPIs. Their use of tools like PowerPoint for progress updates was noted, reinforcing their commitment to transparency and performance tracking. Overall, the sentiment reflects high satisfaction with SRG's project management proficiency.-
Telemarketing & Recruitment for Telecommunications Company
5.0 Feb 25, 2022They’re great from a project management standpoint as they’re able to deliver results in a timely manner. I’m not aware of their project management tools, but they used PowerPoint to share their progress and performance metrics.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.Was this helpful?
More responsive than most other service providers
Get in TouchSRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
45% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +210% Corporate Training & Coaching10% RecruitingFocus Areas
30% Chat Support Services50% Phone Support Services10% Email Support Services +110% Order Processing & TakingSee all 6 projectsCanaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in providing excellent customer service through multiple channels, including phone, email, and live chat. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, cost-effectiveness, and alignment with company values, consistently meeting and exceeding service level agreements (SLAs).
Reviews mention Reasonable pricing
Clients have expressed satisfaction with Canaan Communication & Technologies' reasonable pricing, noting that their costs fit within budget constraints while providing good value. One client highlighted that the cost offered surpassed competitors, reinforcing the perception of cost-effectiveness. Overall, feedback indicates a strong sentiment towards their pricing strategy, which aligns with the clients' expectations and project requirements.-
Call Center Services for Photo Solutions Company
5.0 Jun 1, 2023The cost that was offered to us beats other competitors and the quickness of responding to an inquiry or requirements.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read moreWas this helpful?
Industry Experience
Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.
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Consumer Products Logistics & Supply Chain Retail Food & BeveragesWas this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
18% Chat Support Services55% Phone Support Services27% Order Processing & TakingSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
Reviews mention Proactive
The overall sentiment regarding Aidey's proactivity is highly positive. Clients consistently noted their proactive approach, such as offering backup agents during peak times and quickly adapting to business needs. One client highlighted Aidey's team training over a weekend to prepare for a product launch, while another praised their ability to manage communications seamlessly. This proactive attitude contributed significantly to improved response times and customer satisfaction, reinforcing their reputation as a reliable partner.-
Virtual Assistant for Hospitality Company
5.0 Feb 27, 2022Their team is friendly, professional, and proactive. They quickly understood what was required out of them and adapted to the specific requirements of our business. We are impressed with their professionalism, and the way they handled the communication.
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Customer Support Services for Healthtech Company
5.0 Jan 5, 2022They are very friendly and great at communication. They always go the extra mile to help customers. Their proactiveness, agility, and dedication is really impressive. We are very happy working with them.
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Customer Support Outsourcing for Educational Institution
5.0 Dec 20, 2021We enjoyed working with them. They are proactive, dedicated, and very good at communication. They know how to interact with customers and provide positive resolutions to their queries.
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Call Center & Customer Support for Real Estate SaaS Platform
5.0 Jun 12, 2025Impressively well-organized. We had a dedicated account manager who ran weekly operations meetings with our internal CX lead. They were proactive — whenever volume spiked, they offered shift changes or backup agents without being asked. When we rolled out a major product update, they trained their team over a weekend and were ready before we launched.
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6 of 6 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Industry Experience
Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
35% Chat Support Services25% Email Support Services25% Phone Support Services +115% Order Processing & TakingSee all 10 projectsmorph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.
1 of 1 Chat Support Services reviews is 5 starsUnknown avg. project costChat Support Services Experience
Morph has received overwhelmingly positive feedback in the Chat Support Services sector, with a 90%+ CSAT score noted by clients. Reviewers highlight their proactive problem-solving, efficient project management, and alignment of values, emphasizing a strong company culture. Clients appreciate the quality of talent provided and the ability to scale support teams effectively. However, some feedback suggests that Morph, as a relatively new company, could further enhance their brand partnerships for greater success.
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2 of 3 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Lifestyle Brand
4.5 — A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user Read moreWas this helpful?
Industry Experience
Morph has demonstrated expertise across various industries, including eCommerce, Software, Consumer Products, Human Resources, Environmental Services, IT Services, and Financial Services. Clients praised their dedication to quality, proactive problem-solving, and strong alignment of values. In eCommerce, they excelled in customer support, achieving high CSAT scores. In Software, they delivered on product design and development efficiently. Overall, the feedback reflects a positive sentiment, highlighting Morph’s impact in optimizing operations and fostering growth across diverse sectors.
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eCommerce Software Consumer Products Human Resources Design Transportation Environmental Services IT Services Financial servicesWas this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
40% Customer Service Outsourcing35% Call Center Services25% Sales OutsourcingFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesSee all 16 projectsBlue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Email Marketing for IT Services Company
5.0 — To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. Read moreWas this helpful?
Industry Experience
Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing PublishingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Chat Support Services35% Email Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 6 projectsHiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.
Reviews mention High-quality work
HiredSupport consistently delivers high-quality work, as highlighted by clients who commend their professionalism and expertise. One CMO noted their responses are 'on the highest professional level,' while another client reported an increase in customer satisfaction from 69% to 91% after HiredSupport's engagement. Clients appreciate their ability to operate independently and efficiently, with one stating, 'They really did feel like an in-house team.' Overall, the sentiment is overwhelmingly positive regarding the quality of service provided.-
Call Center Services for Game Dev Company
5.0 Feb 2, 2023We are happy to have HiredSupport as a partner to support our clients. Their responses are on the highest professional level. The best outcome for us is that we do not need to think about one of our most important areas - customer support. Our partner is taking care of it on a highly professional level.
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Live Chat Service for Health & Wellness Consumer Firm
5.0 Jun 17, 2021They have managed to improve customer satisfaction score to 90% and reduce cost. Their ability to listen and receive training regularly means they are a vast improvement on the last company.
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Customer Support for Proxy & VPN Business
5.0 Jun 15, 2021Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. After 2 months, we hit our highest of a record 91% customer satisfaction rating. We're really happy with the results and glad we found HiredSupport.
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0 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Indoor Gardens Company
4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Custom Software Development15% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Chat Support ServicesSee all 3 projectsCloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
Industry Experience
Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchCloudstaff is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 42 projectsRiseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.
1 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for Riseup Labs reflect a positive client sentiment, highlighting their adaptability and effective communication. A senior manager at ATEC Australia praised their timely project management and ability to handle feedback, while the design lead at Hitsquad Interactive noted their quick turnaround and impactful website redesign. Additionally, the Director of Pizza Hotline commended their excellent service and willingness to evolve with campaign demands. Overall, clients appreciated the value for cost, though some suggested improvements in cost and time estimation.Was this helpful?
Industry Experience
Riseup Labs has demonstrated significant expertise across various industries, including gambling, hospitality, financial services, education, telecommunications, and more. Clients consistently commend their project management, adaptability, and effective communication. Positive feedback highlights their ability to enhance user engagement, streamline processes, and deliver high-quality solutions. The overall sentiment is particularly strong in financial services and education, where clients report measurable success. Potential clients in these sectors can expect exceptional service from Riseup Labs.
Read All ReviewsSelect Industry to see insights
Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Gambling Energy & natural resources Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Riseup Labs' competitive pricing and strong value for money. One client noted, "their pricing fit our budget and offered good value for the cost," while another emphasized their "great talent at a suitable rate." Overall sentiment reflects satisfaction with the cost-effectiveness of services, with multiple reviews mentioning the company's ability to deliver high-quality results within budget constraints, showcasing their commitment to providing excellent value.Was this helpful?
View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing15% Call Center ServicesFocus Areas
45% Chat Support Services41% Phone Support Services14% Order Processing & TakingSee all 4 projectsOnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.
Reviews mention Flexible
Clients have consistently praised OnBrand24 for their flexibility in service offerings, noting their ability to adapt to specific needs and provide tailored solutions. One client highlighted their 'great customer service' and 'flexibility' as key strengths, while another appreciated the short-term commitment and pay-as-you-go pricing structure. Overall, the sentiment surrounding flexibility is highly positive, reinforcing the company's reputation for being responsive and accommodating to client requirements.-
Debt Collection Services for Real Estate Company
5.0 Nov 2, 2017The service provider's strengths include their customer service and flexibility. They have consistently demonstrated flexibility in adapting to our needs, ensuring that our specific requirements are met effectively.
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Industry Experience
OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
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Real estate Consumer Products Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
20% Chat Support Services30% Order Processing & Taking30% Phone Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Efficient
Clients have consistently praised Quantanite for their efficiency in handling receipt transcription projects. One client noted that Quantanite 'works quickly and with efficiency,' consistently meeting or exceeding expectations. Another highlighted their capability to complete 'repetitive technical tasks at scale,' showcasing their effectiveness in managing large workloads. Overall, the sentiment regarding efficiency is highly positive, with clients expressing satisfaction in both the speed and quality of work provided.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021The quality of Quantanite's work is high. They consistently met or exceeded our expectations. They work quickly and with efficiency. Quantanite is good at completing repetitive technical tasks at scale. They have proven their capabilities to us.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Chat Support Services40% Order Processing & Taking20% Email Support Services +120% Phone Support ServicesSee all 38 projectsCrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.
Industry Experience
CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & BiotechnologyWas this helpful?
More responsive than most other service providers
Get in TouchCrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.View PackagesCustomer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
20% Chat Support Services64% Phone Support Services16% Order Processing & TakingSee all 13 projectsSureCall Contact Centers is a Customer Service BPO specializing in Overflow Call Volume management. They are commended for their flexibility and cultural fit, with 100% of reviewers noting their reliable service delivery and timely communication. Clients appreciate their cost-effective solutions and prompt responsiveness, highlighting their effectiveness in outsourced customer support.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for SureCall Contact Centers has been overwhelmingly positive, particularly highlighting their timely delivery and efficient communication. One client from Simco Management praised their fast service and noted the effectiveness of their message management solutions. Overall, clients appreciate the value provided, with no significant areas for improvement identified, indicating strong satisfaction with their services.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Financial Services Co
5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 6 projectsMattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.
Reviews mention Flexible
Clients have consistently praised MattsenKumar LLC for their flexibility and adaptability to changing project requirements. One client noted their capability to quickly adjust to the fast-paced demands of the restaurant industry, stating they are 'highly adaptable and flexible with our demands.' Another client highlighted their 'very flexible approach to our requests,' indicating a willingness to accommodate new initiatives. Overall, the sentiment surrounding flexibility is overwhelmingly positive, emphasizing their responsiveness and commitment to client needs.-
Menu Digitalization for Food Delivery Company
4.0 Oct 5, 2021They are highly adaptable and flexible with our demands.
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Call Center Services for Financial Institution
4.5 Oct 5, 2021When we say we want to do something new, they have a very flexible approach to our requests.
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Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingSee all 3 projectsSupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read moreWas this helpful?
Industry Experience
SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
Read All ReviewsSelect Industry to see insights
SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
40% Customer Service Outsourcing40% AI Agents20% AI ConsultingFocus Areas
40% Chat Support Services35% Email Support Services25% Order Processing & TakingSee all 13 projectsAnsvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Ansvery's effective community management, emphasizing their proactive approach and timely delivery of structured feedback summaries. Clients noted the team's ability to save time on patch note preparation and their operational support for in-game events. One client particularly praised Ansvery for not only executing tasks but also identifying potential issues and opportunities, enhancing responsiveness to community needs. Overall, sentiment remains highly positive, with no significant areas for improvement mentioned.Was this helpful?
2 of 2 Chat Support Services reviews are 5 starsLess than $10,000 avg. project costChat Support Services Experience
Ansvery has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers noting effective support and responsiveness. Clients appreciate their ability to scale operations seamlessly and provide personalized user experiences, with one mentioning 'immediate' responses and 'no canned responses.' Project management is frequently highlighted for clarity and timely delivery. Clients consistently commend Ansvery's understanding of audience specifics and their proactive recommendations, indicating strong expertise and value alignment.
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Industry Experience
Ansvery demonstrates strong expertise in the Gaming, Software, Social Networking, and Education industries. Clients commend their effective customer support and community management, which led to improved user satisfaction and reduced response times. In Gaming, they facilitated community engagement and moderated platforms effectively, while in Software, they streamlined workflows and enhanced user interactions. Overall sentiment across industries is highly positive, highlighting Ansvery's value in delivering tailored solutions and efficient service.
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Software Social Networking Education GamingWas this helpful?
$2,670 For small-sized projects or start-ups $5,341 For middle-sized or growing projects $10,767 For large-scale projects with an engaged audienceView PackagesCustomer Support
Ansvery is a tech-savvy outsourcer who can seamlessly plug into your inhouse team or create your support department from scratch. With us, you get exactly what you need and you pay only for what you use. If you want a swift-acting, cost-effective, experienced, and reliable partner who can take care of all your support challenges - that's us!Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesSee all 7 projectsRuby is a virtual receptionist service provider, known for efficiently managing inbound calls with professionalism and exceptional customer service. Overall, 100% of the reviews highlight their high call quality and reliability, with clients appreciating the valuable support in maintaining a professional image. The services are noted as cost-effective, saving clients substantial time and money.
Reviews mention High-quality work
Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.-
Answering & Customer Services for Advertising Firm
4.5 Aug 12, 2017They offer good call quality and customer service.
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Industry Experience
Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
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Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
20% Chat Support Services55% Phone Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
Read All ReviewsSelect Industry to see insights
AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
10% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
40% Chat Support Services40% Email Support Services10% Order Processing & Taking +110% Phone Support ServicesSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Service BPO, offering tailored remote customer care solutions. Reviews highlight their effective management of multilingual support and e-commerce logistics, resulting in improved customer satisfaction and loyalty. 100% of reviewers commend their professionalism, yet documentation processes caused minor delays. Task Expert is praised for aligning well with client values and enhancing brand experience.
3 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Order Management & Logistics Support for Stationery Company
5.0 — Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email Read moreWas this helpful?
Industry Experience
Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% Back Office Outsourcing15% PEO/Employee Leasing +515% Recruiting15% Staffing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
Read All ReviewsSelect Industry to see insights
Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.Was this helpful?
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