Home Call Centers Order Processing Chat Support Services

Top Chat Support Services

Ratings Updated: December 25, 2025

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Business & Services Solutions

5.0 17 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Verified

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

15% Chat Support Services

40% Phone Support Services

25% Email Support Services +1

20% Order Processing & Taking

Business & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.

See all 17 projects
Reviews mention Reliable
Clients consistently regard Business & Services Solutions as a reliable partner, noting their efficient project management and timely delivery of services. One client highlighted their proactive approach, stating they anticipated needs before they were raised, which streamlined communication and enhanced collaboration. Another emphasized the consistency in service quality, with measurable improvements in response times and customer satisfaction. Overall, the sentiment reflects a strong trust in their reliability and commitment to operational excellence.

Back-Office Outsourcing Services for Outsourcing Company

5.0 May 20, 2025

BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. This timely execution ensured a smooth onboarding and uninterrupted service delivery, which was critical for maintaining business continuity.
Read Full Review

Call Center Services for IT Consulting Firm

5.0 Jun 21, 2025

Their project management was highly efficient and reliable. They consistently delivered on time and often anticipated our needs before we raised them. Communication was clear and proactive, and they adapted quickly to changes in our processes.
Read Full Review

Read All Reviews

Was this helpful?
6 of 6 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews of Business & Services Solutions reflect a strong overall sentiment, highlighting their exceptional adaptability and commitment to client values. Clients praised their deep integration into company cultures, with specific examples such as their proactive communication strategies and tailored support frameworks. Notably, their ability to handle increased support demands without compromising quality was frequently mentioned. Areas for improvement included enhancing internal reporting systems and deeper involvement in product roadmaps, yet overall feedback remained highly positive.
Read 6 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
Read All Reviews

Was this helpful?
View projects from:

Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

This provider is fluent in 6 languages:

English

French

Italian

Arabic

Spanish

German

This provider is available in 2 time zones:

Central European Time (CET)

Universal Coordinated Time (UTC)
View Profile Visit Website
Hire With Near

4.7 13 reviews
Verified

$5,000+

< $25 / hr

10 - 49

San Antonio, TX

Services provided

10% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +4

10% Back Office Outsourcing

10% HR Outsourcing

10% Recruiting

10% Staffing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Hire With Near is a recruitment company specializing in sourcing and vetting highly qualified candidates, primarily from Latin America. They are particularly noted for their swift and efficient hiring process, as 100% of reviewers praised their timeliness and responsiveness. Clients commend their rigorous vetting process and strong communication, contributing to successful placements across various industries.

See all 13 projects
8 of 13 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client reviews for Hire With Near reflect a strong overall sentiment of satisfaction. Clients consistently praised the company's efficient candidate sourcing, with one noting a hire was made within two weeks. Another highlighted a 60% cost savings compared to U.S. hiring. Quick response times and effective communication were frequently mentioned, alongside the quality of candidates sourced, particularly from LATAM. Areas for improvement were seldom noted, indicating a high level of client satisfaction.
Read 13 Recent Reviews

Was this helpful?

Industry Experience

Hire With Near has received positive feedback across various industries, including Financial Services, Information Technology, Education, Real Estate, and Media. Clients commend their expertise in sourcing high-quality candidates quickly, particularly in financial roles and technology positions. The overall sentiment is favorable, highlighting strengths in responsiveness, project management, and cultural fit. Companies seeking talent in these industries can benefit significantly from Hire With Near's tailored recruitment approach and extensive Latin American talent pool.
Read All Reviews

Select Industry to see insights

Consulting Financial services Media Consumer Products Education IT Services Real estate Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Hire With Near's competitive pricing and exceptional value for money. One client noted a 60% cost savings compared to hiring a US-based marketing manager, while another emphasized that their budget aligned perfectly with the company's offerings. Overall sentiment reflects satisfaction with the quality of candidates provided, efficient project management, and the ability to deliver results promptly, reinforcing the perception of value against cost.
Read All Reviews

Was this helpful?
View projects from:

United States (11) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Portuguese

This provider is available in 6 time zones:

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Argentina Standard Time (AGT)
View Profile Visit Website
HKR TEAM (Co-Managed Outsourcing)

5.0 2 reviews
Verified

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

45% Customer Service Outsourcing

35% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

25% Chat Support Services

40% Email Support Services

35% Order Processing & Taking

HKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.

See all 2 projects
Reviews mention Proactive
The feedback regarding HKR's proactivity is overwhelmingly positive. Clients highlighted their impressive communication and reliability, with one stating, 'They were really impressive with proactiveness.' The continuous contact via Slack and timely deliverables further reinforce their proactive approach. Additionally, the alignment in culture and values was noted as a significant advantage, contributing to a seamless collaboration experience.

Employee of Record Services for Software Company

5.0 Jun 20, 2023

They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read more
Read 1 Review

Was this helpful?

Industry Experience

HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
Read All Reviews

Select Industry to see insights

Retail Software

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.
Read All Reviews

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

ContactPoint 360

4.7 3 reviews
Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

25% Chat Support Services

45% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

ContactPoint 360 is a Customer Service BPO offering call center outsourcing and remote customer care solutions. Reviews highlight their professionalism, responsiveness, and ability to enhance customer satisfaction and streamline operations. With a consistent record of meeting deadlines and adapting to client needs, they receive predominantly positive feedback, with over 90% of reviewers praising their project management and quality assurance capabilities.

See all 3 projects

1 of 2 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their professionalism and effective project management. Clients noted significant improvements in customer satisfaction scores and response times. One reviewer emphasized the team's ability to scale quickly without sacrificing quality, while another appreciated their responsiveness to feedback. Suggested improvements included more frequent performance reviews and simplified reporting formats, but these were minor concerns in an otherwise positive experience.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised ContactPoint360 for providing excellent value for money, citing their competitive pricing and effective solutions. One client highlighted that the company's pricing fit their budget while delivering good value for the cost. Another noted significant improvements in customer satisfaction and service quality, emphasizing the company's professionalism and responsiveness. Overall, the sentiment regarding cost and value is highly positive, with clients appreciating the quality of service relative to the investment made.
Read All Reviews

Was this helpful?

View projects from:

Armenia (1) Canada (1)

View Profile Visit Website
Cenit Inc

4.8 6 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Services provided

60% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +2

10% IT Managed Services

10% Sales Outsourcing

Focus Areas

43% Chat Support Services

43% Email Support Services

14% Phone Support Services

Cenit Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. The company has received positive feedback for its reliability and efficiency, with clients highlighting timely hiring and cost-effective solutions. Approximately 85% of reviewers commend their value for cost and alignment with company values, while minor concerns about task selectivity were noted.

See all 6 projects

Industry Experience

Cenit Inc has demonstrated expertise across various industries, including IT Services, Advertising & Marketing, Software, Consumer Products, and Retail. Clients highlight their strengths in reliability, timely delivery, and cost-effectiveness. Notable feedback emphasizes their ability to enhance customer service operations, manage backend processes efficiently, and deliver impactful digital marketing solutions. Overall, the sentiment across these industries is highly positive, indicating Cenit Inc as a strong candidate for clients seeking comprehensive support in these sectors.
Read All Reviews

Select Industry to see insights

IT Services Advertising & marketing Software Consumer Products Retail

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Cenit Inc's competitive pricing and excellent value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost". Another remarked on their ability to "reduce costs involving Human Resource" while maintaining high service quality. Overall, the sentiment is positive, with multiple reviews praising the company's reliability and commitment to delivering services without overpromising, reinforcing their reputation for cost-effectiveness.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Cenit Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (4) Canada (1) Pakistan (1)

View Profile Visit Website
COLD CALL CREW (SMC-PRIVATE) LIMITED

5.0 4 reviews
Verified

$1,000+

< $25 / hr

10 - 49

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

20% Back Office Outsourcing +4

10% Demand Generation Marketing

10% Email Marketing

5% Business Consulting

5% Call Center Services

Focus Areas

25% Chat Support Services

45% Phone Support Services

25% Email Support Services +1

5% Order Processing & Taking

COLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Service BPO specializing in appointment setting, vendor onboarding, and web research. The feedback is unanimously positive, highlighting their responsiveness and seamless integration with clients' operations. Approximately 100% of reviewers praise their timely and effective communication, emphasizing the company's strong alignment with client needs and values.

See all 4 projects
Reviews mention Trustworthy
The reviews indicate a strong sentiment of trustworthiness towards COLD CALL CREW (SMC-PRIVATE) LIMITED. Clients appreciate their timely communication, adherence to budget, and effective project management. Notably, one client stated, 'Trust them, and you'll get results,' reflecting confidence in their capabilities. Additionally, the referral from a friend and consistent performance, including a 20% sales increase, further underscore their reliability and commitment to delivering quality service.

Outsourced Call Center & Sales for Business Services Company

5.0 Jul 14, 2025

COLD CALL CREW (SMC-PRIVATE) LIMITED delivers on time, stays on budget, and communicates well. We like how COLD CALL CREW (SMC-PRIVATE) LIMITED communicates and responds; they don't wait for us to contact them if something happens. COLD CALL CREW (SMC-PRIVATE) LIMITED takes the time to get a response from us.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for COLD CALL CREW (SMC-PRIVATE) LIMITED highlights their effectiveness in sales outsourcing, with clients reporting significant revenue increases and timely project delivery. One CEO noted a monthly revenue generation of $30,000 and praised the impressive personal assistance from Hannan, while another reported a 20% sales growth since engagement. Overall sentiment is overwhelmingly positive, with clients emphasizing strong communication and reliability, stating there are no areas needing improvement.
Read 2 Recent Reviews

Was this helpful?

1 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Support for Corporate Catering Solutions Firm
5.0 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. Read more
Read 1 Review

Was this helpful?
View projects from:

United States (3) Canada (1)

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
View Profile Visit Website
CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

25% Customer Service Outsourcing

25% Market Research

15% Call Center Services +4

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

15% Chat Support Services

55% Phone Support Services

15% Email Support Services +1

15% Order Processing & Taking

CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.

See all 48 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for CallZent has been overwhelmingly positive. A director from an insurance company praised their custom software solution, noting significant improvements in operational efficiency and reduced manual errors. They highlighted CallZent's excellent project management, timely deliveries, and proactive communication. Clients appreciated CallZent's thorough understanding of their business needs, leading to tailored solutions that enhance user experience. There were no noted areas for improvement, indicating high client satisfaction.
Read 1 Recent Review

Was this helpful?

3 of 3 Chat Support Services reviews are 5 stars

3 new reviews for Chat Support Services in past 6 months

Less than $10,000 avg. project cost

Chat Support Services Experience

CallZent has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviews highlighting their responsiveness and project management skills. Clients noted significant improvements in customer satisfaction and response times, with specific praise for their bilingual support and proactive communication. Reviewers consistently mentioned their reliability and the seamless integration with internal teams, emphasizing the value of their dedicated approach. Overall, CallZent is recognized for their commitment to both client and agent satisfaction, making them a strong partner in customer service operations.
Read Most Recent Review

Was this helpful?

Industry Experience

CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All Reviews

Select Industry to see insights

Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage Insurance

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
Read All Reviews

Was this helpful?

View Profile Visit Website
Deducto

5.0 1 review
Verified

$1,000+

< $25 / hr

2 - 9

Barranquilla, Colombia

Services provided

50% Customer Service Outsourcing

50% Back Office Outsourcing

Focus Areas

20% Chat Support Services

35% Phone Support Services

30% Order Processing & Taking +1

15% Email Support Services

Deducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.

See all 1 projects

Industry Experience

Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
Read All Reviews

Select Industry to see insights

Food & Beverage

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.
Read All Reviews

Was this helpful?

View Profile Visit Website
TAM Solutions

5.0 2 reviews
Verified

$5,000+

$50 - $99 / hr

10 - 49

Services provided

10% Customer Service Outsourcing

25% Recruiting

25% Recruitment Process Outsourcing +4

10% Back Office Outsourcing

10% Business Consulting

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

TAM Solutions is a recruitment services company specializing in providing top-tier talent across various roles, including Salesforce developers and support teams. Across their reviews, 100% of the feedback is positive, highlighting their ability to deliver high-quality candidates promptly and their commitment to client success. Reviewers appreciate their cultural fit, competitive pricing, and extensive support, though some mention the need for more transparent contract management.

See all 2 projects
Reviews mention Team players
Clients consistently praise TAM Solutions for their collaborative approach, highlighting their commitment to success as a team player. One client noted, "TAM Solutions' team has a way of showing they are invested in our success," emphasizing the high caliber of talent provided. The ability of TAM to deliver resources promptly and adapt to client needs further reinforces their reputation as effective team players, fostering a positive and productive partnership.

Staffing Services for Outsourced Recruitment Services Co

5.0 Sep 17, 2025

TAM Solutions' team has a way of showing they are invested in our success. Their resources are top notch not matter what part of the globe they come from. The consistency in the calibur of talent is extremely impressive.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised TAM Solutions for their exceptional talent quality, timely delivery, and strong cultural alignment. One VP highlighted their team's investment in client success and the impressive caliber of resources provided. A CEO commended their responsiveness and unique market focus in Central and South America. However, some clients noted areas for improvement in contract alignment and suggested a self-service portal for better contract management. Overall, feedback remains highly positive.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

TAM Solutions has demonstrated strong expertise in the Software and Business Services industries. In Software, they provided tailored support for hypergrowth companies seeking Salesforce developers, receiving praise for their cultural fit and innovative recruitment approach. In Business Services, they augmented recruitment teams effectively, delivering consistent, high-quality talent, which helped improve client retention and revenue. Overall, clients express high satisfaction with TAM Solutions' responsiveness and commitment to success, making them an ideal partner for these industries.
Read All Reviews

Select Industry to see insights

Software Business services

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight TAM Solutions' competitive pricing and overall value for money. One CEO noted that their pricing fit their budget while delivering high-quality candidates, emphasizing a great culture fit. Similarly, a VP praised TAM for providing good value for cost, allowing seamless integration with their recruitment teams. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and the quality of service provided.
Read All Reviews

Was this helpful?
View Profile Visit Website
SN Holdings SA

Not yet reviewed
Verified

$100,000+

$25 - $49 / hr

50 - 249

Services provided

100% Customer Service Outsourcing

Focus Areas

50% Chat Support Services

50% Phone Support Services

SN Holdings SA is a midsize Customer Service Outsourcing company in Durban, South Africa. Their services include Customer Service Outsourcing.
Read more

View Profile Visit Website
Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

San Diego, CA

Services provided

30% Customer Service Outsourcing

45% Call Center Services

10% Recruitment Process Outsourcing +2

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

50% Phone Support Services

25% Email Support Services

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read more

View Profile Visit Website
Answer4u

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Nottingham , England

Services provided

35% Customer Service Outsourcing

55% Call Center Services

10% Back Office Outsourcing

Focus Areas

50% Chat Support Services

25% Phone Support Services

15% Order Processing & Taking +1

10% Email Support Services

Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile Visit Website
Premier NX

Not yet reviewed
Verified

$25,000+

Undisclosed

1,000 - 9,999

New Providence, NJ

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +12

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read more

View Profile Visit Website
hello.de AG

Not yet reviewed
Verified

$100,000+

$25 - $49 / hr

250 - 999

Berlin, Germany

Services provided

10% Customer Service Outsourcing

70% Call Center Services

10% Back Office Outsourcing +1

10% Insurance Services & Brokers

Focus Areas

40% Chat Support Services

40% Email Support Services

20% Phone Support Services

Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more

View Profile Visit Website
myVA360

Not yet reviewed
Verified

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

25% Customer Service Outsourcing

30% Back Office Outsourcing

25% Social Media Marketing +2

10% Accounting

10% Graphic Design

Focus Areas

20% Chat Support Services

70% Email Support Services

5% Order Processing & Taking +1

5% Phone Support Services

MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
Read more

View Profile Visit Website
WorkStaff360

5.0 21 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

15% Customer Service Outsourcing

20% Staffing

15% Back Office Outsourcing +4

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

See all 21 projects

View Profile Visit Website
Extend Your Team

Not yet reviewed
Verified

Undisclosed

Undisclosed

50 - 249

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Branding +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

25% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

15% Order Processing & Taking

Established in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.
Read more

View Profile Visit Website
LimTC

5.0 40 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services +1

10% HR Outsourcing

Focus Areas

30% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

10% Order Processing & Taking

LimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.

See all 40 projects

3 of 3 reviews are 5 stars

1 new review for Customer Service Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent feedback on LimTC highlights their exceptional project management and integration capabilities, with clients noting a significant decrease in administrative workload and improved response times. One client reported a 40% reduction in time spent on administrative tasks, while another noted a 25% increase in customer satisfaction. Clients appreciated LimTC's proactive communication and commitment to understanding their business needs, although some suggested expanding language support as a potential area for improvement.
Read 3 Recent Reviews

Was this helpful?

10 of 10 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Tax Collaboration Platform
5.0 — LimTC provides customer support services for an IT company. The team manages ticketing workflows, responds to queries, monitors and reports issues, and implements a knowledge base for end users. Read more
Read 10 Reviews

Was this helpful?

Industry Experience

LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

Was this helpful?

More responsive than most other service providers

LimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Boise, ID

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Chat Support Services

40% Email Support Services

20% Phone Support Services +1

5% Order Processing & Taking

PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

See all 6 projects
Reviews mention Well-organized projects
Client feedback indicates that PartnerHero excels in maintaining well-organized projects. One client noted their team is 'on top of the project' and 'well-organized,' highlighting timely responses and effective communication through integrated channels. Another client emphasized their project management efficiency, stating that 'very rarely do things fall through the cracks.' Overall, sentiment reflects high satisfaction with PartnerHero’s project management capabilities, showcasing their diligence and ability to execute tasks accurately.

BPO Service for Social Impact FinTech Platform

5.0 Feb 23, 2023

They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.
Read Full Review

Call Center Services for Smart Home IoT Tech Company

5.0 Jan 27, 2023

PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management. We manage the project through Asana and communicate through Google Workspace and Slack.
Read Full Review

Read All Reviews

Was this helpful?
1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
Read 2 Reviews

Was this helpful?

Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
Read All Reviews

Select Industry to see insights

Media Beauty & Cosmetics Software Automotive

Was this helpful?

View projects from:

Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)
View Profile
LTVplus

4.9 8 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

55% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +2

5% AI Consulting

5% Staffing

Focus Areas

60% Chat Support Services

15% Order Processing & Taking

15% Phone Support Services +1

10% Email Support Services

LTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.

See all 8 projects

1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for LTVplus has been largely positive, highlighting their effective management of customer support operations and compliance. A CEO praised their ability to provide a fully managed global support team, noting the impressive combination of customer service management with remote staffing solutions. Although some clients mentioned that recruiting for niche positions may take longer, the overall sentiment reflects satisfaction with the quality and transparency of services provided.
Read 1 Recent Review

Was this helpful?

1 of 3 Chat Support Services reviews are 5 stars

1 new review for Chat Support Services in past 6 months

$200,000 – $999,999 avg. project cost

Chat Support Services Experience

LTVplus has received overwhelmingly positive feedback for its Chat Support Services, with 100% of reviewers noting timely delivery and responsive communication. Clients highlight significant improvements in customer satisfaction and retention rates, such as a 98% increase in satisfaction and 104% in retention for one client. The team is praised for their adaptability and strong engagement, although there were minor concerns regarding team fit with new members. Overall, LTVplus demonstrates strong expertise and a commitment to client success.
Read Most Recent Review

Was this helpful?

More responsive than most other service providers

LTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Miami, Florida (1) Rockville, Maryland (1) Greenville, South Carolina (1) Los Angeles, California (1) Pittsburgh, Pennsylvania (1) Richmond, Virginia (1)

View Profile
Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

30% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing +1

10% Back Office Outsourcing

Focus Areas

30% Chat Support Services

55% Phone Support Services

15% Email Support Services

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

See all 16 projects
Reviews mention Hard working
Clients have consistently praised Fusion CX for their hard work and dedication. One client noted their impressive ability to manage operations even during holidays, highlighting their commitment to providing continuous service. Additionally, the successful handling of over 6,000 calls per month resulted in doubled sales, demonstrating their effectiveness and diligence in meeting project demands. Overall, the sentiment reflects a strong appreciation for their hardworking nature and reliability in delivering results.

Order & Complaint Management Support for Delivery App Co

5.0 Jul 5, 2022

What did you find most impressive or unique about this company? They manage to work even within holidays.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
Read All Reviews

Select Industry to see insights

Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
Read All Reviews

Was this helpful?

View projects from:

United States (6) India (2)
View Profile
Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

15% Chat Support Services

45% Phone Support Services

25% Order Processing & Taking +1

15% Email Support Services

Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

See all 11 projects
Reviews mention Patient
The feedback regarding Welsend reflects a highly positive sentiment, particularly highlighting their team's patience and dedication. Clients noted the agents as 'tireless, brave, patient, and passionate,' emphasizing their commitment to service despite challenges. The Operations Leader praised Welsend's willingness to contribute and care for ordinary people, indicating a strong alignment with client needs. Overall, Welsend's performance in handling government services showcases their professionalism and reliability.

Call Center Services for Government Hotline Team

5.0 Mar 4, 2022

These are a team of lovely, tireless, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
Read All Reviews

Was this helpful?

View projects from:

China (5) Germany (1)

$2,000 Best for local companies $2,000 Best for national companies $2,500 Best for global companies

Excellent Customer Service in Manila and China
Excellent Customer Service in Manila and China
View Packages

Was this helpful?
View Profile
Pexly

4.8 22 reviews

$1,000+

< $25 / hr

250 - 999

Amsterdam, Netherlands

Services provided

45% Customer Service Outsourcing

45% Back Office Outsourcing

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

30% Phone Support Services

25% Email Support Services +1

20% Order Processing & Taking

Pexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery.

See all 22 projects
Reviews mention Experienced
The overall sentiment regarding Pexly's experience is highly positive. Clients commend the quick learning abilities of the agents, noting their capacity to operate independently with minimal guidance. The Customer Experience Manager from Giftcards Group highlighted the 'outstanding service level' and 'quick response times' as impressive aspects of collaboration. Additionally, the feedback reflects satisfaction with the quality of support provided, indicating no current areas for improvement and a desire to continue the partnership.

Outsourced Support & Sales Services for Gift Card Company

5.0 Jan 17, 2024

Mostly we see that the agents are quick in their learnings and were able to operate in the business without major guidance. The service has improved in quality due to the high level of experience of the agents that we work with. On management level, the response time is very quick and accurate. We've been served very well in this department and have not encountered any problems in our time working with Pexly.
Read Full Review

Read All Reviews

Was this helpful?
3 of 3 Chat Support Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Chat Support Services Experience

Pexly has received overwhelmingly positive feedback for their Chat Support Services, with clients highlighting their efficient communication, responsiveness, and effective management of remote teams. 100% of reviewers praised their timely project delivery and quick adaptation to client needs. Clients noted significant improvements in customer satisfaction and response times, with a strong emphasis on Pexly's value for cost. Notably, 100% of reviewers mentioned no areas for improvement, indicating a high level of satisfaction with their services.
Read Most Recent Review

Was this helpful?

6 of 7 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Outdoor Co
4.0 — Pexly has provided customer service support for an outdoor company. The team has responded to the client's customer requests in different languages, including English, German, Italian, and French. Read more
Read 7 Reviews

Was this helpful?

View projects from:

United States (5) Germany (4) Netherlands (3) England (2) Austria (1) Finland (1) Hungary (1) Israel (1) Switzerland (1)
View Profile
Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

30% Customer Service Outsourcing

40% Call Center Services

20% Market Research +1

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Go4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.

See all 5 projects
Reviews mention High-quality work
Clients have consistently praised Go4customer for delivering high-quality work efficiently. One review highlighted that the company provides 'work that is done fast and done well,' emphasizing their capability to enhance service quality. Additionally, clients noted significant cost savings, estimating a reduction of $1,000 monthly. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and stating, 'It's a very great company,' indicating strong confidence in their services.

Customer Verification for IT Company

5.0 Dec 24, 2017

They provide work that is done fast and done well. It's a very great company. Their strength is that they help provide better services for our company.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read more
Read 1 Review

Was this helpful?

Industry Experience

Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
Read All Reviews

Select Industry to see insights

IT Services Healthcare Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.
Read All Reviews

Was this helpful?
View Profile
Peak Support

4.8 7 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Cambridge, MA

Services provided

70% Customer Service Outsourcing

30% Call Center Services

Focus Areas

80% Chat Support Services

20% Phone Support Services

Peak Support is a Customer Support Outsourcing company excelling in managing email-based support and maintaining high CSAT scores. 100% of reviewers highlight their adaptability and seamless integration with internal teams. Clients appreciate their proactive communication and timely delivery, with no significant areas for improvement noted.

See all 7 projects
Reviews mention Easy to work with
Clients consistently report that Peak Support is easy to work with, highlighting their responsiveness and flexibility. One client noted the seamless integration into their operations, emphasizing the convenience of having a single point of contact. The team is described as tech-enabled and quick to adapt, which enhances collaboration. Overall, the sentiment reflects a high level of satisfaction with the ease of partnership, despite some concerns regarding team stability.

Customer Service Augmentation for Menswear Company

4.5 Jul 30, 2020

We have weekly calls, and their team's integrated into our Slack channel. They’re receptive to changes, and it’s easy to work with their team. They're internally managed, which is nice. As they’re familiar with the day to day operations, there’s no need for us to manage them.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Peak Support's exceptional customer service capabilities, with clients noting consistent maintenance of high CSAT scores and effective management of fluctuating ticket volumes. One client praised their proactive communication and ability to integrate seamlessly as an extension of their team. Overall sentiment is highly positive, with minor initial ramp-up challenges acknowledged but effectively addressed by the Peak Support team.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Peak Support for their cost-effectiveness and high value for money. One client noted an average monthly investment of $2,000, highlighting the flexibility in scaling resources. Another emphasized that Peak Support's pricing fit their budget while maintaining excellent service levels, achieving a CSAT score of 4.8+. Overall, feedback reflects a strong ROI and satisfaction, with clients appreciating the quality of service relative to their investment.
Read All Reviews

Was this helpful?

View projects from:

New York City, New York (2) Boston, Massachusetts (2) Chicago, Illinois (1) Los Angeles, California (1) Telluride, Colorado (1)
View Profile
IdeasUnlimited

4.9 90 reviews

$1,000+

< $25 / hr

50 - 249

Sugar Land, TX

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

19% Chat Support Services

50% Phone Support Services

19% Email Support Services +1

12% Order Processing & Taking

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

See all 90 projects
Reviews mention Efficient
Clients consistently highlight IdeasUnlimited's efficiency and productivity, noting their ability to adapt swiftly to various needs. For instance, one client praised their virtual assistants as 'efficient, productive and top notch,' which significantly enhanced their operations. Another client emphasized their timely project management and effective communication, stating, 'They’re efficient and cost-effective.' Overall, the sentiment reflects strong satisfaction with IdeasUnlimited's performance and responsiveness across diverse projects.

Virtual Assistant Services for Software Dev Company

5.0 Apr 15, 2023

IdeasUnlimited handled our internet reach, customer queries and sending of emails efficiently.
Read Full Review

Call Center & Staff Augmentation Services for Game Studio

5.0 Apr 14, 2023

Their team is efficient and reliable. They worked hard according to our arrangement and were able to meet our targets.
Read Full Review

Staffing Support for Marketing & E-Commerce Business

5.0 Mar 2, 2019

They’re efficient and cost-effective. Additionally, the team is reliable.
Read Full Review

Recruitment Services for Dietary Supplements Company

4.0 Feb 6, 2019

Overall, they’ve performed pretty well, managing the project and the customer service agents efficiently.
Read Full Review

Read All Reviews

Was this helpful?
11 of 11 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Automotive Training Company
5.0 — IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend Read more
Read 11 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

What Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.
Read All Reviews

Was this helpful?
View projects from:

United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

This provider is fluent in 3 languages:

English

Spanish

French
View Profile Visit Website
AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Focus Areas

40% Chat Support Services

60% Phone Support Services

AnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.

See all 18 projects
Reviews mention Helpful
Clients express high satisfaction with AnswerForce's services, emphasizing their responsiveness and customer-centric approach. One client noted the seamless integration and support provided during setup, which enhanced efficiency by 10%. They appreciated the proactive suggestions for improvements, highlighting the value delivered. Overall, the sentiment is overwhelmingly positive, with clients reporting that AnswerForce effectively addresses high call volumes and improves customer service without missing SLAs.

Answering Services for IT Services Firm

5.0 Nov 16, 2020

Set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
Read All Reviews

Select Industry to see insights

Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
Read All Reviews

Was this helpful?

View projects from:

San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)
View Profile
Axendi

5.0 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

45% Customer Service Outsourcing

35% Call Center Services

20% Back Office Outsourcing

Focus Areas

30% Chat Support Services

40% Phone Support Services

30% Email Support Services

Voice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.

See all 3 projects
Reviews mention Openness
Clients have praised Voice Contact Center for their remarkable openness to customer needs, highlighting their flexibility in adapting to specific requirements. Notably, one client mentioned being impressed with the quality of work and the responsiveness of the team. This sentiment reflects a strong commitment to transparency and effective communication, contributing positively to the overall client experience.

Call Center Support for Footwear Retailer

5.0 Mar 8, 2023

We're impressed with the quality of their work, flexibility, and openness to customer needs.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Axendi has demonstrated expertise across the Beauty & Cosmetics, Consumer Products, and Retail industries. Clients commend their effective customer service support, rapid response times, and ability to meet SLAs during high customer flow. The overall sentiment in these sectors highlights Axendi's flexibility, comprehensive service offerings, and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable customer support solutions.
Read All Reviews

Select Industry to see insights

Beauty & Cosmetics Consumer Products Retail

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Axendi's competitive pricing and overall value for money. For instance, one customer noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, mentioning 'good value for cost' as a key reason for their selection. Overall, feedback indicates that Axendi delivers quality services that meet clients' expectations while remaining cost-effective.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Axendi is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
WOW24-7

4.8 29 reviews

$1,000+

< $25 / hr

50 - 249

Afton, WY

Services provided

65% Customer Service Outsourcing

25% Call Center Services

10% IT Staff Augmentation

Focus Areas

25% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

15% Order Processing & Taking

WOW24-7 is a Customer Support Outsourcing company that excels in providing 24/7 customer care services. Reviews highlight their flexibility, timely response, and effectiveness, with 100% positive feedback on project management and communication efficiency. Clients appreciate their cost-effective solutions and dedicated support teams, making WOW24-7 a reliable choice for Customer Service BPO needs.

See all 29 projects

4 of 5 Chat Support Services reviews are 5 stars

1 new review for Chat Support Services in past 6 months

$50,000 – $199,999 avg. project cost

Chat Support Services Experience

WOW24-7 has garnered overwhelmingly positive feedback for its Chat Support Services, with 90% of reviewers expressing satisfaction. Clients highlight strengths in responsiveness, flexibility, and effective communication, with a notable 50% increase in customer satisfaction reported by one client. Key themes include a dedication to timely support and operational efficiency, while suggestions for improvement focus on enhancing proactive training and offboarding procedures. Overall, WOW24-7 is recognized for its value, organizational strength, and commitment to high-quality customer service.
Read Most Recent Review

Was this helpful?

Industry Experience

WOW24-7 has garnered positive feedback across various industries, including Software, Retail, Healthcare, Information Technology, and Telecommunications. Clients commend their expertise in providing 24/7 customer support, flexibility in communication, and cost-effective solutions. Notably, in Software and Healthcare, they excel in technical support and customer experience, while in Retail, they enhance customer satisfaction through efficient service. Overall, WOW24-7 is well-suited for businesses seeking dedicated customer support across diverse sectors.
Read All Reviews

Select Industry to see insights

Information technology Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources Education

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (6) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend WOW24-7 for their competitive pricing and high value for money. For instance, one CEO highlighted that their pricing aligned perfectly with their budget while delivering exceptional service quality. Another client noted significant cost savings, stating WOW24-7 provided dedicated support at half the cost of a comparable in-house team. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and quality of services provided, making WOW24-7 a recommended partner for customer support solutions.
Read All Reviews

Was this helpful?

View projects from:

Germany (4) United States (4) Ireland (2) Denmark (2) Italy (2) Spain (2) Ukraine (2) Cyprus (1) India (1) Australia (1) Israel (1) Brazil (1) Scotland (1)

View Profile
SRG ASIA PACIFIC

4.5 3 reviews

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

40% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing +5

10% IT Managed Services

10% Sales Outsourcing

5% Business Consulting

5% HR Consulting

5% Market Research

Focus Areas

52% Chat Support Services

33% Phone Support Services

15% Email Support Services

SRG ASIA PACIFIC is a Customer Service BPO specializing in inbound and outbound call center outsourcing. Reviews highlight their exceptional value for money, client-oriented approach, and strong project management, though 100% of reviewers suggest improvement in the telesales team. The company's flexibility in pricing negotiation is also appreciated by clients.

See all 3 projects
Reviews mention Flexible
Overall sentiment regarding flexibility at SRG ASIA PACIFIC is positive. A client highlighted their agility in delivering support and adapting to changing needs, stating, 'They operate with agility to ensure that we have the support we need within the given timeframe.' Furthermore, the client advised potential customers to clearly communicate their expectations, noting, 'Their team is quite flexible,' emphasizing the importance of clear communication for optimal results.

Telemarketing & Recruitment for Telecommunications Company

5.0 Feb 25, 2022

To avoid any issues with the partnership, I advise you to set your expectations clearly before engaging with them — their team is quite flexible, but you still need to communicate your needs and what you want to achieve.
Read Full Review

Read All Reviews

Was this helpful?
0 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Medical Product Company
4.0 — SRG ASIA PACIFIC provides a medical product producer with inbound customer and outbound telesales call center services. SRG ASIA PACIFIC leads the training for both teams from the resources the Read more
Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.
Read All Reviews

Was this helpful?

More responsive than most other service providers

SRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
Outsourced

5.0 11 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

See all 11 projects
Reviews mention Communicative
Outsourced has received positive feedback regarding their communication skills. Clients noted that the support team demonstrated 'fantastic' project management and maintained 'great, clear communication.' One client emphasized that 'no request has been too much,' highlighting the team's willingness to assist. Another review praised their 'highly communicative' and 'responsive' nature, which contributed to client satisfaction. Overall, the sentiment reflects a strong appreciation for Outsourced's effective communication and commitment to client needs.

Tasks Management & Resources for Investing News Company

5.0 Nov 10, 2023

They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines. In the last 12 months, there has been a revolving door of account managers, but Michelle has personally seen to it that she is in touch regularly, and has been transparent about the changes occurring within her team.
Read Full Review

Outsourcing Services for Video Production Services Firm

5.0 Feb 7, 2025

She is amazing, she is prompt, communicative, well informed and great to work with. They are great at communication.
Read Full Review

App Regression Testing & Reporting for Tax Mgmt Software Co

5.0 Feb 10, 2025

The outsourced regression team operated within a structured project management framework designed to ensure timely, accurate, and effective regression testing while aligning with the needs of local QA and engineering. Efficient Communication in Jira & Slack – The team promptly responded to bug inquiries and test clarifications, reducing bottlenecks for developers and QA leads. Proactive Engagement with Local QA – Regular touchpoints with local QA ensured alignment on test coverage, expectations, and issue escalations. Despite working in a different time zone, the team effectively coordinated with local QA, ensuring a smooth workflow.
Read Full Review

Custom Software Development for Boutique Supply Chain Consultancy

5.0 Jun 26, 2024

The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!). All in all its been seemlessly project managed, communication is perfect and the team are 'just great' people. A real credit to Outsourced. They are very good, polite, friendly, organised and structured in how they manage the process. Additionally, I would say that the engaged way on which they all conduct their business. Everyone feels fully committed and helpful, and the communication is outstanding.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
Read All Reviews

Select Industry to see insights

Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
Read All Reviews

Was this helpful?

View projects from:

Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)
View Profile
Canaan Communication & Technologies (MSC)

4.9 6 reviews

$25,000+

< $25 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

45% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +2

10% Corporate Training & Coaching

10% Recruiting

Focus Areas

30% Chat Support Services

50% Phone Support Services

10% Email Support Services +1

10% Order Processing & Taking

Canaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in providing excellent customer service through multiple channels, including phone, email, and live chat. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, cost-effectiveness, and alignment with company values, consistently meeting and exceeding service level agreements (SLAs).

See all 6 projects
Reviews mention Easy to work with
Canaan Communication & Technologies is consistently noted for being easy to work with, as highlighted by a client who praised their project manager for prompt responses and effective communication through regular meetings. The client's feedback emphasized Canaan's partnership mindset and willingness to customize solutions, which fostered a collaborative atmosphere. Overall, the sentiment reflects a strong appreciation for Canaan's flexibility and commitment to client success, contributing to a positive working relationship.

BPO Customer Service for Retailer

5.0 Sep 1, 2020

The Project manager assigned to our project was very easy to work with. He is also very prompt with his responses. He has set up a regular weekly meeting with us to gather feedback. During the same meeting, he will also present the week on week KPI with the findings.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read more
Read 1 Review

Was this helpful?

Industry Experience

Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Consumer Products Logistics & Supply Chain Retail Food & Beverages

Was this helpful?

View projects from:

Malaysia (3) Singapore (1)
View Profile
Pontica Solutions

4.7 3 reviews

Undisclosed

< $25 / hr

250 - 999

Sofia, Bulgaria

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% IT Staff Augmentation +2

5% AI Consulting

5% Generative AI

Focus Areas

35% Chat Support Services

35% Email Support Services

20% Phone Support Services +1

10% Order Processing & Taking

Pontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.

See all 3 projects
2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read more
Read 2 Reviews

Was this helpful?

Industry Experience

Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
Read All Reviews

Select Industry to see insights

Transportation Financial services Logistics & Supply Chain

Was this helpful?
View projects from:

France (2) Switzerland (1)

This provider is fluent in 5 languages:

English

French

German

Italian

Bulgarian
View Profile Visit Website
Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

75% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing

Focus Areas

18% Chat Support Services

55% Phone Support Services

27% Order Processing & Taking

Aidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.

See all 32 projects
Reviews mention Adaptable
Clients have consistently praised Aidey for their adaptability, highlighting their quick understanding of complex platforms and the seamless integration of services. One client noted their 'agility and adaptability' as distinguishing qualities, which facilitated effective project management. The positive sentiment is further reinforced by a 91% customer satisfaction rate, indicating Aidey's ability to meet diverse client needs efficiently.

Customer Support for Industrial Gas Manufacturer

5.0 Mar 15, 2022

Aidey is very flexible when it comes to adapting to business needs and that was reflected in every step of the way from technical setup to recruitment and ongoing day to day management and KPI’s. Their ability to adjust and align with our specific requirements was evident throughout the project. This adaptability ensured that our objectives were met efficiently and effectively.
Read Full Review

Call Center Services for Recruiting Company

5.0 Jun 12, 2025

One thing I appreciated was how quickly their agents adapted when we introduced a flash sale — they got fully briefed overnight and were ready the next morning. Only issue we had was during the very first week: one of the agents had a bit of an accent that some customers found hard to understand. Aidey addressed it immediately and reassigned roles within 48 hours — I appreciated how quickly they took action without making excuses.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
Read All Reviews

Select Industry to see insights

Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

What Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.
Read All Reviews

Was this helpful?

View projects from:

United States (18) India (2) Australia (1) England (1)
View Profile
morph

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Beograd, Serbia

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Focus Areas

35% Chat Support Services

25% Email Support Services

25% Phone Support Services +1

15% Order Processing & Taking

morph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.

See all 10 projects
Reviews mention Helpful
Clients have expressed high satisfaction with Morph's supportive approach and effective communication. One client noted that Morph was 'open to all of my suggestions and questions' and provided essential guidance throughout the website development process. The results included increased website traffic and positive feedback from clients about the new design. Overall, the sentiment towards Morph is overwhelmingly positive, highlighting their competence and responsiveness in addressing client needs.

Website Dev for Packaging Waste Management Operator

5.0 Oct 29, 2020

They were open to help me navigate through WordPress, whenever I had a question they were here for me, and they always found a solution for everything. I'm very pleased with our cooperation. Every bug has been solved very quickly.
Read Full Review

Read All Reviews

Was this helpful?
2 of 3 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Lifestyle Brand
4.5 — A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Morph has demonstrated expertise across various industries, including eCommerce, Software, Consumer Products, Human Resources, Environmental Services, IT Services, and Financial Services. Clients praised their dedication to quality, proactive problem-solving, and strong alignment of values. In eCommerce, they excelled in customer support, achieving high CSAT scores. In Software, they delivered on product design and development efficiently. Overall, the feedback reflects a positive sentiment, highlighting Morph’s impact in optimizing operations and fostering growth across diverse sectors.
Read All Reviews

Select Industry to see insights

eCommerce Software Consumer Products Human Resources Design Transportation Environmental Services IT Services Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $200,000 to $999,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Morph highlights a consistent theme of strong value for money, with several reviewers noting it as a key reason for their selection. One client remarked on Morph's 'good value for cost,' while another highlighted their ability to deliver high-quality work at reduced costs, stating, 'the quality is even better than we’ve expected.' Overall, clients express satisfaction with the pricing relative to the quality of service provided, reinforcing Morph's reputation as a cost-effective partner.
Read All Reviews

Was this helpful?
View Profile
Blue Valley Marketing

4.9 16 reviews

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Services provided

40% Customer Service Outsourcing

35% Call Center Services

25% Sales Outsourcing

Focus Areas

10% Chat Support Services

80% Phone Support Services

10% Email Support Services

Blue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited.

See all 16 projects
Reviews mention Exceeds expectations
Client feedback regarding Blue Valley Marketing consistently reflects a sentiment of exceeding expectations. One CEO noted their inbound call center service delivered 'flawlessly,' with round-the-clock support and significant improvements in customer satisfaction and call resolution times. Another client emphasized exceptional project management, highlighting timely deliveries and remarkable responsiveness. Both clients praised the professionalism and flexibility of the team, with one stating they 'went beyond what we expected,' leading to a highly recommended partnership.

Outbound Lead Generation for IT Services Company

5.0 Oct 18, 2023

They performed even beyond our expectations, nothing to say here.
Read Full Review

Call Center Services for Consumer Services Company

5.0 Sep 7, 2023

They went beyond what we expected from them, providing ideas that made the project exceptional. Highly recommended!
Read Full Review

Call Center Services for Software Dev Company

5.0 Sep 3, 2023

The Inbound Call center service exceeded our expectations with exceptional project management. They consistently delivered items on time.
Read Full Review

Subscriber & Prospect Outreach for B2B Media Company

5.0 Mar 17, 2023

I cannot recall a single time where I felt the response wasn't what I expected, or better. I request return data files and they have always arrived by the date/time requested and quite often, even sooner than expected.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Email Marketing for IT Services Company
5.0 — To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. Read more
Read 1 Review

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Blue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

35% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

35% Chat Support Services

35% Email Support Services

15% Order Processing & Taking +1

15% Phone Support Services

HiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.

See all 6 projects
Reviews mention Receptive
The feedback regarding HiredSupport highlights a strong sentiment of receptiveness. Clients noted their impressive ability to listen and adapt through regular training, leading to significant improvements in customer satisfaction scores and overall service effectiveness. One client emphasized that their responsiveness marked a considerable enhancement over previous service providers. Overall, the sentiment reflects a high level of satisfaction with HiredSupport's willingness to engage and evolve based on client needs.

Live Chat Service for Health & Wellness Consumer Firm

5.0 Jun 17, 2021

Their ability to listen and receive training regularly means they are a vast improvement on the last company.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
Read All Reviews

Select Industry to see insights

Agriculture Gaming Retail Healthcare Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Canada (1) Romania (1)
View Profile
Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

20% Accounting +2

20% Custom Software Development

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Chat Support Services

Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.

See all 3 projects
Reviews mention High-quality work
Clients have consistently praised Cloudstaff for delivering high-quality work, particularly noting the impressive talent they provide. One client highlighted the Cloudstaffer's adaptability and effectiveness, mentioning their ability to manage multiple clients and meet sales goals. The speed of resource addition was also commended, reflecting a strong alignment with client needs. Overall, the sentiment regarding the quality of work is highly positive, with clients feeling confident in the skills and contributions of Cloudstaff team members.

Sales Recruiting for Apparel Company

4.5 Nov 4, 2019

The talent they were able to provide was impressive and the speed at which they were able to add resources to our team members when we inquired.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
Read All Reviews

Select Industry to see insights

Financial services Retail

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Cloudstaff is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Beverly, MA

Services provided

55% Customer Service Outsourcing

30% Sales Outsourcing

15% Call Center Services

Focus Areas

45% Chat Support Services

41% Phone Support Services

14% Order Processing & Taking

OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.

See all 4 projects
Reviews mention Timely
Clients have consistently praised OnBrand24 for their timely service, noting that they 'work quickly' and provide 'quick service.' One client highlighted that they save over 7 hours each month due to the efficiency of the outbound call services. Overall, the sentiment regarding timeliness is positive, with clients appreciating the promptness and effectiveness of the services rendered.

Appointment Setting for Manufacturing Company

4.0 Aug 12, 2017

The service provider's strengths include their quick service. This demonstrates their ability to deliver services in a timely manner, contributing to an efficient workflow. However, there is room for improvement in their success rate of setting appointments.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
Read All Reviews

Select Industry to see insights

Real estate Consumer Products Other Industry Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
Read All Reviews

Was this helpful?

View projects from:

Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)
View Profile
Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

10% Transcription

Focus Areas

20% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Email Support Services

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

See all 4 projects
Reviews mention Great project management
Clients have praised Quantanite for their exceptional project management, highlighting their regular performance updates and effective communication. One client noted that their project management was 'great,' with consistent overachievement in productivity. Additionally, the collaborative approach of the Quantanite team, including weekly calls and detailed reports, has been commended, ensuring alignment and clarity in deliverables. Overall, the sentiment reflects a strong satisfaction with their project management capabilities.

Website & Account Management Services for Food Delivery Firm

4.5 Jan 12, 2021

The Quantanite team has a very regular cadence in terms of providing us with updates on performance. Their members have at least a weekly call with their team leads. They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
Read All Reviews

Select Industry to see insights

Software Food & Beverages

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Canada (1) England (1)
View Profile
CrewBloom

4.8 37 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Focus Areas

20% Chat Support Services

40% Order Processing & Taking

20% Email Support Services +1

20% Phone Support Services

CrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.

See all 37 projects
Reviews mention Great project management
Clients have consistently praised CrewBloom for their exceptional project management capabilities. One CEO noted their excellent responsiveness and structured approach, highlighting the assignment of dedicated account managers and regular status updates that facilitate smooth communication. Another client emphasized the effectiveness of their project management, crediting it for their success in winning multimillion-dollar contracts. Overall, the sentiment reflects strong satisfaction with CrewBloom's accountability and proactive communication, making them a reliable outsourcing partner.

BPO for Software Services Company

5.0 May 9, 2022

Project management has been great; we work mainly with Charlotte (Client Success Manager). She does a good job staying on top of everything and managing our relationship from an account management perspective. Regarding tools and communication, we normally use email, Asana, and Slack.
Read Full Review

Read All Reviews

Was this helpful?
1 of 3 reviews are 5 stars

1 new review for Customer Service Outsourcing services

$10,000,000 + avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for CrewBloom indicate a strong overall sentiment, highlighting their effective candidate sourcing and customer service. Clients appreciate the prompt communication and the quality of candidates presented, with one CEO noting CrewBloom's impressive attention to customer success. Additionally, the Sales Manager from Clear Employer Services emphasized the professionalism of the team and successful sales outcomes. Overall, clients express satisfaction with CrewBloom's performance and find no significant areas for improvement.
Read 3 Recent Reviews

Was this helpful?

2 of 2 Chat Support Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Chat Support Services Experience

CrewBloom has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers noting their timely and effective communication. Clients praised the company's cultural alignment and responsiveness to needs, with one review highlighting a 50% increase in efficiency over previous staff. The support agents demonstrated strong adaptability and knowledge retention, successfully managing a high volume of customer interactions. Areas for improvement mentioned include the potential for proactive bi-annual reviews, indicating a focus on continuous enhancement.
Read Most Recent Review

Was this helpful?

3 of 5 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Amazon Account Management for Virtual Assistant Company
5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read more
Read 5 Reviews

Was this helpful?
View Profile
MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

20% Sales Outsourcing

10% Transcription

Focus Areas

30% Chat Support Services

30% Email Support Services

20% Order Processing & Taking +1

20% Phone Support Services

MattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.

See all 6 projects
Reviews mention Proactive
MattsenKumar LLC has received positive feedback regarding their proactive approach in project management. A client highlighted their 'very proactive' attitude in getting work done and noted that they conduct three performance review calls weekly. Additionally, the client praised their availability, stating that MattsenKumar's leadership is approachable and ready to assist at any time. Overall, the sentiment reflects a strong appreciation for their proactive engagement and flexibility in addressing client needs.

Call Center Services for Financial Institution

4.5 Oct 5, 2021

Their project management is good, and they’ve been very active in terms of managing our project. They’re also very proactive in getting work done. We have three calls a week to review their performance.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Other Industry Financial services Business services Consumer Products

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
Read All Reviews

Was this helpful?

View projects from:

India (4) United States (1)
View Profile
Ansvery

5.0 12 reviews

$1,000+

< $25 / hr

50 - 249

Vilnius, Lithuania

Services provided

40% Customer Service Outsourcing

40% AI Agents

20% AI Consulting

Focus Areas

40% Chat Support Services

35% Email Support Services

25% Order Processing & Taking

Ansvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.

See all 12 projects

2 of 2 Chat Support Services reviews are 5 stars

Less than $10,000 avg. project cost

Chat Support Services Experience

Ansvery has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers noting effective support and responsiveness. Clients appreciate their ability to scale operations seamlessly and provide personalized user experiences, with one mentioning 'immediate' responses and 'no canned responses.' Project management is frequently highlighted for clarity and timely delivery. Clients consistently commend Ansvery's understanding of audience specifics and their proactive recommendations, indicating strong expertise and value alignment.
Read Most Recent Review

Was this helpful?

Industry Experience

Ansvery demonstrates strong expertise in the Gaming, Software, Social Networking, and Education industries. Clients commend their effective customer support and community management, which led to improved user satisfaction and reduced response times. In Gaming, they facilitated community engagement and moderated platforms effectively, while in Software, they streamlined workflows and enhanced user interactions. Overall sentiment across industries is highly positive, highlighting Ansvery's value in delivering tailored solutions and efficient service.
Read All Reviews

Select Industry to see insights

Software Social Networking Education Gaming

Was this helpful?

View projects from:

Cyprus (3) United States (3) Lithuania (2) Montenegro (1) Russia (1)

$2,670 For small-sized projects or start-ups $5,341 For middle-sized or growing projects $10,767 For large-scale projects with an engaged audience

Customer Support
Ansvery is a tech-savvy outsourcer who can seamlessly plug into your inhouse team or create your support department from scratch. With us, you get exactly what you need and you pay only for what you use. If you want a swift-acting, cost-effective, experienced, and reliable partner who can take care of all your support challenges - that's us!
View Packages

Was this helpful?

View Profile
SureCall Contact Centers

4.8 12 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

Focus Areas

20% Chat Support Services

64% Phone Support Services

16% Order Processing & Taking

SureCall is a Customer Service BPO specializing in Call Center Outsourcing, catering primarily to overflow call volume needs. Their clients appreciate the company's flexibility and cultural alignment, with 100% of reviewers noting satisfactory service delivery and no areas for improvement.

See all 12 projects

Industry Experience

SureCall has garnered positive feedback across various industries, including Advertising & Marketing, Financial Services, Automotive, Business Services, Sports, Government, Hospitality & Leisure, and Consumer Products. Clients commend their expertise in call management, customer service, and flexibility. The overall sentiment is favorable, highlighting their responsiveness, project management skills, and ability to adapt to specific needs, making them a suitable partner for businesses requiring reliable call center solutions.
Read All Reviews

Select Industry to see insights

Advertising & marketing Financial services Automotive Business services Sports Government Hospitality & leisure Consumer Products

Was this helpful?

More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Canada (5) United States (4)

View Profile
SupportZebra

4.7 3 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Houston, TX

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

See all 3 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
Read 1 Review

Was this helpful?

Industry Experience

SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

More responsive than most other service providers

SupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

50% Chat Support Services

50% Phone Support Services

Ruby is a virtual receptionist service provider, known for efficiently managing inbound calls with professionalism and exceptional customer service. Overall, 100% of the reviews highlight their high call quality and reliability, with clients appreciating the valuable support in maintaining a professional image. The services are noted as cost-effective, saving clients substantial time and money.

See all 7 projects
Reviews mention Helpful
Clients express high satisfaction with Ruby Receptionists, highlighting their professionalism and helpfulness. One client from Tyra Law Firm noted that the receptionists seamlessly integrate with their operations, providing a personal touch that enhances client interactions. They appreciated the receptionists' ability to handle calls efficiently and with courtesy, often exceeding expectations. Overall, feedback emphasizes Ruby's commitment to quality service and their effectiveness in virtual office management.

Receptionist Support for Law Firm

5.0 Nov 19, 2018

Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I have received very positive feedback from clients, many of whom have no idea that they were not speaking with a staff member from my office.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing Legal

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)
View Profile
Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

17% Customer Service Outsourcing

29% Back Office Outsourcing

15% Call Center Services +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

20% Chat Support Services

55% Phone Support Services

15% Order Processing & Taking +1

10% Email Support Services

Kantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
Read 1 Review

Was this helpful?

Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
Read All Reviews

Select Industry to see insights

Automotive

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
Read All Reviews

Was this helpful?

View Profile
Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Customer Service Outsourcing

35% Back Office Outsourcing

35% Call Center Services +1

15% Sales Outsourcing

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

Outsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.

See all 8 projects
Reviews mention Adaptable
Clients express a highly positive sentiment regarding Outsource and Save's adaptability. One client highlighted their readiness to adjust to changing needs, stating, "they were always ready to adapt to any changes we needed." Another emphasized their smooth communication and timely delivery throughout the project. The overall feedback reflects satisfaction with the company's ability to tailor services effectively while maintaining high standards of quality and responsiveness.

Telemarketing & Data Entry Outsourcing for Manufacturing Co

5.0 Aug 1, 2024

From the beginning, the team made a strong impression with their organized approach. They consistently delivered everything on time and were always ready to adapt to any changes we needed. Communication was smooth, and they kept us updated throughout the entire process, which made things easy and stress-free.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Chat Support Services reviews is 5 stars

$10,000 – $49,000 avg. project cost

Chat Support Services Experience

Clients highlight Outsource and Save's exceptional expertise in Chat Support Services, with 95% of feedback being positive. Key strengths include effective client outreach strategies, impressive retention rates above 90%, and a deep alignment with client company values. Reviewers praise their professionalism, timely project management, and open communication, often describing them as an extension of their own teams. Nearly all clients express satisfaction, with no significant areas for improvement noted.
Read Most Recent Review

Was this helpful?

3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
Read All Reviews

Select Industry to see insights

Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

Was this helpful?
View Profile
CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

13% Customer Service Outsourcing

52% Call Center Services

20% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

40% Chat Support Services

60% Phone Support Services

CanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.

See all 2 projects

Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
Read All Reviews

Was this helpful?

View Profile
Tasks Expert- A Virtual Assistant Company

5.0 37 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

10% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

40% Chat Support Services

40% Email Support Services

10% Order Processing & Taking +1

10% Phone Support Services

Tasks Expert- A Virtual Assistant Company specializes in Customer Service Outsourcing, providing tailored solutions like order management and multilingual support for businesses. With a 100% positive feedback rate, clients consistently praised their proactive communication, professionalism, and ability to enhance customer satisfaction across various languages. A notable 67% of reviews highlighted their exceptional dedication to detail and customer care.

See all 37 projects

1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Tasks Expert for their professionalism, responsiveness, and ability to seamlessly integrate into existing workflows. One client noted the VA's exceptional understanding of their needs and proactive communication, which significantly improved efficiency. Reviews consistently highlight attention to detail and effective project management, with no reported challenges. Overall, the sentiment is overwhelmingly positive, with clients recommending Tasks Expert for their reliable and high-quality virtual assistance services.
Read 1 Recent Review

Was this helpful?

3 of 3 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Order Management & Logistics Support for Stationery Company
5.0 — Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Tasks Expert- A Virtual Assistant Company has demonstrated notable expertise across various industries, including Healthcare, Financial Services, Hospitality, Legal, Consumer Products, and IT Services. Clients commend their efficient administrative support, lead generation strategies, and effective customer engagement improvements. Overall sentiment is highly positive, highlighting their attention to detail, responsiveness, and ability to integrate seamlessly into existing workflows, making them well-suited for businesses seeking scalable support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback consistently highlights Tasks Expert's exceptional value for money, with many noting that their pricing aligns well with budgets while delivering high-quality results. One client remarked on the 'good value for cost' and another emphasized the 'flexible pricing' that adapts to service needs. Overall, the sentiment is overwhelmingly positive, with clients appreciating the significant improvements in efficiency and service quality relative to their investment.
Read All Reviews

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.