Top Chat Support Services
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List of the Top Chat Support Companies
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
Reviews mention Proactive
Clients have consistently praised Zahoree for their proactive approach to customer service and project management. For instance, one client highlighted how the leadership team stays closely engaged with both agents and customers, quickly identifying trends and solutions. Another client noted their proactive initiative in developing innovative service improvements, which contributed to notable enhancements in customer satisfaction scores. Overall, the sentiment reflects a strong appreciation for their responsiveness and commitment to exceeding client expectations.-
Customer Service Outsourcing for E-Commerce Company
5.0 Apr 3, 2025Just how close their leadership team stays in touch with our customers and agents. They don't wait to call things out or look for solutions when trends pop up. They are very proactive about the customer experience.
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2 of 2 Chat Support Services reviews are 5 stars2 new reviews for Chat Support Services in past 6 months$50,000 – $199,999 avg. project costChat Support Services Experience
Zahoree, formerly Infolink-exp, has received overwhelmingly positive feedback for their Chat Support Services, with both clients emphasizing their high levels of customer satisfaction, maintaining CSAT scores between 80-85%. Strengths highlighted include proactive management, strong communication, and a culture fit that fosters collaboration. Clients have reported significant improvements in response times and support quality, with no major areas for improvement noted. Overall, 100% of reviewers expressed satisfaction with their partnership, showcasing Zahoree's impact on their projects.
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Industry Experience
Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
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$1,000+< $25 / hr10 - 49Gurugram, India
Services provided
70% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
25% Chat Support Services60% Email Support Services15% Order Processing & TakingSee all 2 projectsRIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.
Industry Experience
RIOT Enterprise has received positive feedback primarily within the Consumer Products and Technology industries. Clients praise their efficiency in customer service and support, noting their effective communication and adaptability. In Consumer Products, they enhance operational growth and customer satisfaction, while in Technology, they contribute to improved customer experience, reflected in positive product ratings. Overall sentiment indicates strong expertise in customer relations, making them a suitable partner for businesses focusing on consumer engagement and support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with RIOT Enterprise's cost-effectiveness and overall value for money. One client noted that RIOT is essential for their business's sustainability and growth, emphasizing they would not have achieved success without the firm. Another client highlighted the notable improvement in customer support ratings across platforms, attributing it to RIOT's effective service. Overall, feedback indicates that RIOT Enterprise provides quality services that justify their pricing, with room for incremental improvements in communication.Was this helpful?
More responsive than most other service providers
Get in TouchRIOT Enterprise is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsOverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.
Reviews mention High-quality work
Clients consistently praise OverDrive Services for their high-quality work, noting significant outcomes such as a 15x increase in revenue. One client highlighted the team's responsiveness and efficiency, stating, 'They over delivered... every time.' Additionally, the rapid sourcing of high-quality candidates was particularly impressive. Overall, the sentiment reflects strong satisfaction with their performance and results, with no reported areas for improvement.-
Staff Augmentation for Dumpster Rental Company
5.0 Jul 28, 2023How quickly they could source high quality candidates for the positions we needed to fill.
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Industry Experience
OverDrive Services has demonstrated strong expertise in the dumpster rental industry, providing impactful solutions that led to a remarkable 15x revenue increase for Grime Time. Clients praised their responsive project management and ability to quickly source high-quality candidates. Overall sentiment is highly positive, reflecting the provider's strengths in enhancing business operations and staffing solutions, making them a suitable partner for companies seeking growth in similar industries.
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Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OverDrive Services as providing excellent value for money, highlighted by significant outcomes such as a 15x increase in revenue for one client. Feedback indicates that the company is responsive, efficient, and consistently exceeds expectations, with one client noting their ability to source high-quality candidates quickly. Overall, clients feel that the investment in OverDrive Services has yielded substantial returns, reinforcing their reputation for delivering cost-effective solutions.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
20% Chat Support Services70% Phone Support Services10% Email Support ServicesSee all 6 projectsOnQ Global is a prominent provider of Customer Service BPO and Call Center Outsourcing solutions. Reviews indicate that approximately 95% of feedback is positive, highlighting their impressive work quality, efficient project management, and exceptional leadership. Clients appreciate their flexibility, with over 80% noting their ability to adapt processes and exceed expectations, particularly in customer support and revenue cycle management.
Reviews mention Communicative
Client feedback regarding OnQ Global's communication highlights their responsiveness and effectiveness. One client noted that the team 'communicates well and are eager to please clients,' while another emphasized their 'effectiveness in communicating via Zoom and phone calls.' Regular updates, weekly meetings, and a collaborative approach were praised, contributing to a positive partnership. Overall, the sentiment reflects high satisfaction with OnQ Global's communicative practices, reinforcing their role as a reliable partner.-
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 Aug 13, 2025OnQ Global is very effective in communicating via Zoom and phone calls. In my role, I primarily meet with senior and executive leadership. We have regular project calls and standing executive video calls. Then, for escalated issues, we either cover them via phone or fax as needed. There are also daily communications via email.
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Call Center & Back Office Services for Radiology Co
5.0 Aug 15, 2025The team delivers work on time and within budget. They communicate well and are eager to please clients. The partnership is great; they have been a key part of our growth. We collaborate through Microsoft Teams and SharePoint.
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Call Center & Back Office Services for Radiology Co
5.0 Aug 15, 2025Keep the lines of communication open. Be crisp and clear with your team on who has accountability and ownership over the process. So, for example, if outsourcing the customer service function, be very clear who owns that internally and make sure your teams understand that it’s a partnership. It's now their responsibility; they are an extension of you. If there’s an area of concern, bring it up in a transparent and collaborative way.
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Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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Average Project Cost Breakdown
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Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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UndisclosedUndisclosed50 - 249Delhi, India
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +25% Search Engine Optimization5% Social Media MarketingFocus Areas
100% Chat Support ServicesSee all 1 projectseDataIndia is a database management company known for its professionalism and attention to detail. They maintain strong communication, often accommodating clients' schedules across different time zones. All reviews highlight positive experiences, emphasizing reliable service and a proactive approach, with 100% of reviewers expressing satisfaction with no areas for improvement noted.
Industry Experience
eDataIndia has received positive feedback primarily within the real estate industry, where their professionalism and attention to detail were highly praised. Clients appreciated their commitment to communication and timely project management, noting the consistent quality of service. Their ability to work flexibly across time zones has also been highlighted as a strength. Overall, eDataIndia is well-suited for clients in real estate seeking reliable database management and support.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend eDataIndia for providing excellent value for money, particularly highlighting their professionalism and attention to detail. One client noted the company's willingness to accommodate schedules, which enhanced communication and project management. Overall sentiment reflects satisfaction with the cost of services, as clients feel they receive quality work in return for their investment, leading to long-term partnerships.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999
Services provided
65% Customer Service Outsourcing25% Call Center Services10% Back Office OutsourcingFocus Areas
38% Chat Support Services31% Email Support Services31% Phone Support ServicesSee all 6 projectsFirmsDesk is a versatile business process outsourcing company offering services such as customer service, call center support, web design assistance, and translation services. Overall, the feedback is overwhelmingly positive, with clients appreciating their proactive approach, impressive communication skills, and cost-effectiveness. Notably, 100% of reviewers express satisfaction, highlighting their organizational excellence and the tangible impact on their business outcomes.
Reviews mention Proactive
Clients express a highly positive sentiment regarding FirmsDesk's proactive approach. One reviewer highlighted their ability to identify and resolve website glitches that the client had overlooked, stating, 'FirmsDesk went above and beyond for us.' Another noted the quick response time for issues, emphasizing that the team would 'immediately plan and execute a strategy to fix it.' Overall, the feedback indicates a strong appreciation for their proactive support and quality of work.-
Web Design & Call Center Services for Seafood Exporter
5.0 Nov 17, 2021Even with a small team, FirmsDesk went above and beyond for us, covering services that we didn’t even ask for — I really appreciated it. They were proactive, and their quality of work was outstanding.
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Industry Experience
FirmsDesk has demonstrated expertise across various industries, including 'Other Industry,' 'Food & Beverages,' and 'Business Services.' Clients have praised their customer service, technical support, and proactive communication. In the spa services sector, FirmsDesk significantly enhanced customer engagement and lead generation. In the food and beverage sector, their web support and call center services were particularly beneficial. Businesses seeking outsourcing solutions will find FirmsDesk's strengths in customer support and lead generation valuable.
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Other Industry Food & Beverages Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised FirmsDesk for providing excellent value for money. One client noted that their budget was well-covered while receiving quality service, stating, "They're covering my budget as well as my work, so I'm happy about it." Another mentioned their services were "cost-effective," while a third client highlighted the "decent pricing" as a reason for choosing FirmsDesk. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
34% Chat Support Services33% Email Support Services33% Phone Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Indore, India
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing10% Advertising +610% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
100% Chat Support ServicesSee all 1 projectsMMF INFOTECH TECHNOLOGIES PVT. LTD. is a mobile app development company known for its technical expertise and user-friendly solutions. With a focus on app functionality and security, they maintain high client satisfaction. Approximately 90% of reviewers highlight their innovative approaches and responsiveness, though some mention occasional communication challenges due to language barriers.
Industry Experience
MMF INFOTECH TECHNOLOGIES PVT. LTD. has demonstrated expertise primarily in the Home Services industry, specifically through mobile app development for veterinary services. Clients have praised their technical proficiency, effective communication, and innovative problem-solving abilities, leading to successful app performance metrics such as user retention and satisfaction. The overall sentiment is highly positive, indicating that their collaborative approach and attention to user needs make them a strong fit for projects within the health and pet care sectors.
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Home ServicesWas this helpful?
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Clients have praised MMF INFOTECH TECHNOLOGIES PVT. LTD. for their exceptional value for money, noting that the team is responsive and attentive to project needs. One client emphasized their innovative solutions and technical expertise, while another highlighted the company's ability to adapt to changing project scopes. However, there were mentions of occasional communication challenges and the need for clearer ongoing support plans. Overall, the sentiment regarding cost and value is positive, indicating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtDesk is a professional customer support and communication management company providing inbound and outbound call handling, email management, and marketing channel communication services. Their clients report a 30% sales uplift and 100% inquiry handling within six months. Feedback highlights AtDesk's commitment, punctuality, and effective project management, with 100% of mentions being positive, despite initial training challenges.
Industry Experience
AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have expressed positive sentiments regarding AtDesk247's cost-effectiveness and value for money. One client noted a significant 30% sales uplift and 100% inquiry handling within six months, attributing this success to the company's commitment and punctuality. Additionally, the client's satisfaction with the dedicated account management and regular updates reinforces the perception that AtDesk247 provides strong value relative to its pricing. Overall, clients perceive their investment as yielding substantial returns.Was this helpful?
More responsive than most other service providers
Get in TouchAtDesk is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing50% Call Center Services15% Back Office OutsourcingFocus Areas
36% Chat Support Services32% Order Processing & Taking32% Phone Support ServicesSee all 1 projectsEmenac is a call center service provider, offering inbound and outbound call management, booking services, and customer support. With a success rate of 90%–95% monthly, they have been praised for their impressive management and ability to integrate into clients' teams. Approximately 95% of feedback highlights their effective service delivery and customer satisfaction.
Industry Experience
Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +210% IT Managed Services10% Sales OutsourcingFocus Areas
43% Chat Support Services43% Email Support Services14% Phone Support ServicesSee all 6 projectsCenit Inc is a Customer Service Outsourcing company providing efficient call center solutions and remote customer care services. The company receives high praise for its reliability and value for cost, with 100% of reviewers appreciating their project management and timely delivery. Clients highlight Cenit Inc's alignment with company values and impressive resource availability.
Reviews mention Helpful
Clients have expressed a high level of satisfaction with Cenit Inc, particularly noting their efficiency and helpfulness in managing backend operations. One client highlighted that Cenit Inc's support in recruitment and customer service has eliminated the need for extensive hiring. Overall, the sentiment surrounding their helpfulness is positive, although there were minor concerns regarding task selection, such as the inability to accommodate urgent hiring needs.-
Back-Office Outsourcing for Conversational Mktg Tool Provider
5.0 Nov 1, 2023We're impressed with their efficiency and helpfulness. Sometimes, they are selective about taking on a task. We needed to hire a senior Data Scientist urgently, but they said they would not be able to accommodate us.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service for IT Services Company
5.0 — Cenit Inc provides outsourced back office and customer service resources for an IT services company's end clients. The team fills various account management, payroll, HR, and copywriting positions. Read moreWas this helpful?
Industry Experience
Cenit Inc demonstrates strong expertise across various industries, including Advertising & Marketing, Consumer Products, Retail, and other sectors. Clients commend their reliability, efficiency, and cost-effectiveness, particularly in enhancing customer service, backend operations, and recruitment. Overall sentiment is positive, highlighting their ability to deliver timely results and align with client expectations, making them a suitable partner for companies seeking support in these industries.
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Consumer Products IT Services Advertising & marketing Software RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cenit Inc's pricing as fitting within their budgets while offering good value for money. One client noted, "Pricing fit our budget" and appreciated the company's reliability without overpromising. Another remarked on the "value it brings for the service rendered," emphasizing cost reduction in payroll. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services, suggesting a strong alignment between pricing and delivered value.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Customer Service Outsourcing30% Business Consulting25% Call Center Services +120% Market ResearchFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsMiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Services provided
30% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
45% Chat Support Services55% Phone Support ServicesSee all 2 projectsNICE Global is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their proactive communication, flexibility, and alignment with client values, with 100% noting their project management's adaptability and responsiveness. They consistently deliver increased customer metrics such as NPS and LTV, showcasing their capability in Remote Customer Care.
Reviews mention Proactive
NICE Global received positive feedback for their proactive approach, particularly in communication and project management. A client noted their 'drive and motivation to make the project successful' and highlighted their 'proactive communication with stakeholders.' Clients appreciated NICE Global's flexibility and willingness to incorporate changes, which led to improved project outcomes and the assumption of additional responsibilities over time.-
Call Center & BPO Services for Transportation Company
5.0 Apr 29, 2024I’m impressed with their drive and motivation to make the project successful. Proactive communication with stakeholders. Throughout the project there were many lessons learned, we used them as a tool for future successes. Rather than being change averse, Nice was quick to incorporate the changes and as a result, we achieved a much higher standard for the work being performed and they have taken on additional responsibilities as the project has moved forward.
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1 of 1 Chat Support Services reviews is 5 stars$10,000,000 + avg. project costChat Support Services Experience
NICE Global received overwhelmingly positive feedback for their Chat Support Services, with clients highlighting their expertise in handling customer inquiries, improving customer lifetime value, and enhancing Net Promoter Scores. Notably, 100% of reviewers praised their partner-centric approach and adaptability to client needs. Clients also appreciated the proactive communication and detailed project management, indicating a high level of satisfaction with outcomes and performance. No negative feedback was noted, underscoring their effectiveness in delivering quality support.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000,000 + avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Automated Consumer Support Co
5.0 — NICE Global provided customer service support and human assistance for an automated consumer support company. The team answered phone calls and handled billing questions, product support, and Read moreWas this helpful?
Industry Experience
NICE Global has received positive feedback across various industries, including transportation and consumer products & services. In transportation, they excelled in delivering exceptional customer service via efficient call center solutions, demonstrating flexibility and proactive communication. In the consumer products sector, they effectively managed customer billing inquiries, improving customer lifetime value and satisfaction metrics. Overall, NICE Global's strengths lie in their adaptability, commitment to quality, and ability to drive measurable outcomes, making them a strong fit for companies seeking customer service and support solutions.
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Consumer products & services TransportationWas this helpful?
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$10,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsMarke.tel is a Customer Service Outsourcing company specializing in front-office and back-office solutions for various industries. They have received overwhelmingly positive feedback, with notable achievements such as a 45% payroll cost reduction and first-response time improvements by up to 60%. Clients consistently praise their rapid scalability and seamless integration into existing systems, with 100% highlighting their effective communication and professionalism.
5 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Freight Services Company
5.0 — Marke.tel provides customer support services for a freight services company. They handle voice, chat, email, order processing, data entry, data labeling, quality assurance, and first-level Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing15% Document Digitization & Management +210% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingFocus Areas
25% Chat Support Services40% Order Processing & Taking35% Phone Support ServicesSee all 26 projectsOutsource RCM is a customer service BPO specializing in accounts receivable management, insurance claim processing, and related billing solutions. With a 100% positive feedback rate, clients commend their proactive approach, expertise, and seamless integration with internal teams, resulting in improved cash flow and streamlined operations. Reviewers consistently highlight their responsiveness and excellent project management skills.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Revenue Cycle Management for Custom Cabinetry Company
5.0 — Outsource RCM provides revenue cycle management services for a custom cabinetry company. The team manages accounts receivable, submits insurance claims, resolves denials, and posts payments. Read moreWas this helpful?
Industry Experience
Outsource RCM has demonstrated extensive expertise in various industries, including healthcare, contracting, business services, eCommerce, and non-profit. Reviews highlight their strengths in improving operational efficiency, billing accuracy, and revenue cycle management, resulting in enhanced financial performance and customer satisfaction. The sentiment across industries remains overwhelmingly positive, with clients appreciating their professionalism, attention to detail, and proactive approach to problem-solving.
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Business services Contracting eCommerce Beauty Education Financial services Non-profit Construction Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Outsource RCM's competitive pricing and excellent value for money. Many reviews emphasize that the company's pricing fits within budget constraints while delivering high-quality services. For instance, one client noted, 'Good value for cost,' reflecting a common sentiment. Additionally, several clients reported improved efficiency and reduced administrative burdens, which further underlines the perceived value of their investment in Outsource RCM's services.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Reviews mention Flexible
Clients have consistently highlighted Staffwiz LLC's flexibility in adapting to their unique needs. One client noted their ability to provide significant support and assistance throughout the hiring process, emphasizing their responsiveness to specific requirements. The overall sentiment reflects a strong appreciation for their adaptable approach, which significantly contributed to client satisfaction and project success.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025Staffwiz LLC is very helpful and a pleasure to work with. Flexible to the unique needs of our company. Are there any areas for improvement or something Staffwiz LLC could have done differently? None at this time.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read moreWas this helpful?
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +25% Direct Marketing5% Social Media MarketingFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesSee all 5 projectsEc3 is a boutique call center specializing in lead conversion, customer retention, and sales services. Across their reviews, 100% of clients commend Ec3 for exceeding expectations, timely delivery, and a strong alignment with company values. Notably, 80% of reviewers highlight Ec3’s exceptional problem-solving abilities and their proactive, customer-focused approach, making them a preferred partner for tailored business process outsourcing solutions.
Reviews mention Innovative
The reviews indicate a strong sentiment of innovation regarding Ec3's approach to problem-solving. A client highlighted their 'can do attitude' and 'innovative approach' as key differentiators, noting that Ec3 consistently goes above and beyond to support objectives. The integration of systems and proactive communication were also praised, with clients appreciating the team's willingness to offer suggestions and drive business outcomes effectively. Overall, the feedback reflects a positive perception of Ec3's innovative capabilities.-
Call Center Services for Credit Card Provider
5.0 Nov 29, 2024The can do attitude as well as their innovative approach to solving problems. They are always willing to jump on a call, give suggestions and drive business output.
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Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.Was this helpful?
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
20% Customer Service Outsourcing35% Graphic Design25% Video Production +210% IT Staff Augmentation10% Web DesignFocus Areas
45% Chat Support Services35% Email Support Services20% Phone Support ServicesSee all 12 projectsND-KNOW SOLUTIONS is a Customer Support Outsourcing company excelling in Customer Service BPO. Reviews highlight their professionalism, timely delivery, and exceptional problem-solving skills. With a perfect 100% positive feedback, clients appreciate their dedication, with 100% mentioning their patience and thorough communication. ND-KNOW SOLUTIONS consistently exceeds expectations, making them a valuable partner in remote customer care initiatives.
Reviews mention Exceptional performance
Clients have praised ND-KNOW SOLUTIONS for their exceptional performance, particularly noting their outstanding design skills and effective communication. One client highlighted how the team ensured timely task delivery and provided constructive feedback, enhancing overall project efficiency. The ability to keep the pipeline organized and develop consistent social media content further exemplifies their high level of service. Overall, the sentiment reflects strong satisfaction with their capabilities and responsiveness.-
SMM & Graphic Design Services for Architectural Firm
5.0 Dec 6, 2023They consistently provided tasks on time and offered constructive feedback to improve the process. Additionally, they ensured we stayed on track by recapping our meetings and upcoming deliverables. Their team's design skills are exceptional, and they communicate effortlessly to ensure tasks are completed within the proper scope.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Trade Show Services Company
5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read moreWas this helpful?
Industry Experience
ND-KNOW SOLUTIONS has demonstrated strong capabilities across various sectors, including Gaming, Contracting, Financial Services, Real Estate, Advertising & Marketing, and Education. Clients commend their project management, responsiveness, and ability to deliver high-quality content and marketing solutions. Overall sentiment is positive, particularly in Contracting and Financial Services, where their contributions have significantly enhanced social media presence and lead generation. Their expertise is well-suited for businesses seeking comprehensive digital marketing and content production support.
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Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ND-KNOW SOLUTIONS' competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit the budget while aligning with company values. Another client appreciated the good value for cost, stating they saw positive impacts after onboarding the company. Overall, feedback indicates that clients feel they receive high-quality services that justify their investment, often leading to measurable business growth.Was this helpful?
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$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
30% Chat Support Services50% Phone Support Services10% Email Support Services +110% Order Processing & TakingSee all 3 projectsPac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.
Industry Experience
Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support.
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Advertising & marketing Media Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Pac Biz for providing cost-effective solutions that enhance customer service capabilities. One client noted significant savings of $2,000 per month and increased efficiency by outsourcing inbound calls, while another highlighted the company's competitive pricing and quality assurance processes. Overall, the sentiment reflects a strong value for money, with clients appreciating the balance of quality service and affordability in their offerings.Was this helpful?
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$1,000+< $25 / hr10 - 49Rajkot, India
Services provided
30% Customer Service Outsourcing25% Mobile App Development15% Web Development +310% Application Management & Support10% Low/No Code Development10% Other Application DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 14 projectsVirva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.
Reviews mention Flexible
Clients have consistently praised Virva Infotech for their flexibility in project management and delivery. One client noted their ability to adjust timelines and team allocations effectively when project scopes changed. Another highlighted the company's willingness to accommodate pricing adjustments and their transparent communication. Overall, the sentiment towards their flexibility is highly positive, reinforcing their reputation as a reliable partner capable of adapting to client needs and project dynamics.-
E-Commerce Development for Product Design Firm
5.0 Feb 18, 2025Virva Infotech’s processes are transparent and communication is professional. They were flexible with pricing and delivery. They also offer post launch services like website maintenance and growth.
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Web Development for Digital Marketing Agency
5.0 Feb 18, 2025Also I like their flexibility. We’ve had some projects where the scope or deliverables changed but the team did a great job of adjusting the team and timelines as needed.
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Industry Experience
Virva Infotech has garnered positive feedback across several industries, including Design, Information Technology, and Advertising & Marketing. Clients commend their expertise in website development, e-commerce integration, and application design, highlighting significant outcomes such as increased web traffic and client retention. The overall sentiment reflects a strong commitment to project success, timely delivery, and effective communication, making them a suitable partner for businesses seeking support in digital transformation and marketing solutions.
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Design Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Virva Infotech offers excellent value for money, with pricing fitting their budgets and aligning well with project expectations. For instance, one client highlighted the 'good value for cost' and the company's flexibility with pricing. Another mentioned that they consistently meet or remain under budget while delivering quality work on time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and transparency of pricing, contributing to a strong partnership.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Hindi
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
Services provided
10% Customer Service Outsourcing15% Application Management & Support15% Application Testing +610% Call Center Services10% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
Reviews mention Accessible
Clients commend Aplitt sp. z o.o. for their accessibility and responsiveness throughout project implementation. One reviewer highlighted the team's 'flexibility and availability,' stating that communication was seamless and adaptation to client needs was exemplary. The professional approach and understanding demonstrated by the project team were also noted as significant strengths. Overall, the sentiment reflects a strong appreciation for Aplitt's commitment to client engagement and effective communication.-
Mobile App Dev for Credit Union
5.0 May 15, 2023We are very pleased with the flexibility and availability of the project team we worked with during implementation. Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product.
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Industry Experience
Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.Was this helpful?
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$10,000+< $25 / hr10 - 49Nagpur, India
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing30% Commercial Property Management +110% Web DesignFocus Areas
100% Chat Support ServicesSee all 4 projectsRPR Services, LLC. is a company specializing in property preservation data processing and administrative support, particularly for photo uploads, invoice processing, and bid preparation. Reviews indicate that they are valued for their competitive pricing, robust coverage, and close attention to client needs, with approximately 100% of reviewers acknowledging their effective communication and consistent performance. Some improvement in proactive problem-solving and attention to detail was suggested by a few clients.
Reviews mention Efficient
Clients have consistently praised RPR Services, LLC for their efficiency in handling processing needs. One CEO noted that the company allowed better utilization of office staff due to their effective workflow and responsiveness to client requirements. The team's ability to adapt to various work orders and maintain communication was highlighted as impressive, contributing to a highly efficient collaboration.-
Order Processing & Bid Prep for Property Service Company
5.0 Jul 29, 2020We can utilize our office staff better with the efficiency provided by RPR Services, LLC. They are very effective. We have set up a category which alerts the RPR team that the work order(s) is ready to be processed.
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Industry Experience
RPR Services, LLC has received positive feedback primarily from clients in the real estate industry, specifically in property preservation. Clients commend their ability to efficiently handle processing needs, photo uploads, and invoice management, significantly alleviating administrative burdens. The overall sentiment is favorable, highlighting RPR's competitive pricing, robust coverage, and effective communication. However, there are suggestions for improvement in attention to detail and adaptability to changing client requirements, indicating potential for growth in service delivery.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that RPR Services, LLC offers competitive pricing and substantial value for money. One client noted their rates were 'very reasonable' and highlighted the benefit of 24-hour coverage, while another emphasized the efficiency gained from outsourcing work orders, allowing better utilization of internal staff. Overall, the sentiment indicates satisfaction with the cost-effectiveness of their services, despite occasional calls for improved attention to detail.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
80% Chat Support Services20% Phone Support ServicesSee all 6 projectsTalk2Rep is a back-office service provider offering solutions such as call center operations, data entry, and administrative support. The overall feedback is overwhelmingly positive, with clients praising their efficiency, cost-effectiveness, and customer service. Approximately 90% of reviews highlight enhanced productivity and reduced operational costs, while a common suggestion is for the company to expand its services to adapt to technological advancements.
Reviews mention Professional
Clients consistently highlight Talk2Rep's professionalism, noting their excellent quality of work and effective communication. One client remarked on their highly trained personnel, stating that they provide individualized and friendly service, which enhances customer satisfaction. The reviews indicate a strong sentiment towards their reliability, with minimal errors reported and significant cost savings, such as $800,000 annually. Overall, Talk2Rep is viewed as a professional ally in optimizing administrative processes.-
Online Customer Support for Business Firm
5.0 Dec 25, 2017Talk2Rep is a leading company with 15 years of experience. They offer highly trained personnel in administrative processes. They provide different services and solutions depending on each company, adapting to the needs of each client so that they can get the best performance with minimum investment.
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Industry Experience
Talk2Rep has garnered positive feedback across various industries, including Business Services, Advertising & Marketing, and Other Industries. Clients commend their reliability, efficiency in handling back-office tasks, and significant cost savings. In the Business Services sector, they excel in customer interactions and data management, while in Advertising & Marketing, their billing services are noted for dependability. Overall, they are viewed as a strong partner for companies looking to enhance operational efficiency and customer satisfaction.
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Other Industry Human Resources Advertising & marketing Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Talk2Rep indicates a strong perception of value for money across various projects. Clients report significant cost savings, with one noting a monthly saving of $1,500 and another mentioning annual expenditures between $1,000 to $199,999 depending on service scope. Overall, clients express satisfaction with the pricing structure, highlighting affordability and adaptability to specific needs, which enhances the perceived value of their services.Was this helpful?
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
29% Chat Support Services36% Order Processing & Taking35% Phone Support ServicesSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Puts the customer first
The feedback regarding RemSource highlights their strong commitment to customer service, with one client noting that the care for customers is evident from the company's leadership. They effectively improve interactions with prospects and enhance response times, contributing to a higher close rate. The client's confidence in RemSource's ability to maintain high service standards reflects a positive sentiment, although they expressed a desire for greater consistency among all operators.-
Phone & Email Answering Services for Auto Transport Company
4.0 Nov 30, 2017The care for the customer starts at the top of the company with its ownership. I can rest knowing that RemSource is led by people who know what good service is and builds that mindset into all their interactions with clients, carrying it through to their interactions with our customers on our behalf. There are lots of small things done well that add up. They also have a drive for improvement, as there are always ways to get better.
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Industry Experience
RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
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Automotive Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.Was this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
25% Customer Service Outsourcing45% Call Center Services15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsTech Fi Technologies specializes in Customer Support Outsourcing with a focus on chat support services. The overall feedback highlights their timely, high-quality resolutions, strong project management, and responsiveness. Clients appreciate their detailed reporting and analytics, which contribute to improved customer satisfaction scores.
Reviews mention Great project management
Clients have consistently praised Tech Fi Technologies for their exceptional project management skills. One client noted that the founder, Mr. Mayank, actively sought feedback throughout the project, contributing to timely completion. The structured approach, involving a dedicated team and clear communication, was highlighted as a key factor in the project's success. Overall, clients expressed high satisfaction with the management of their projects, although some suggested minor improvements in delivery timelines.-
Website Dev for P2P Renting Platform
5.0 Apr 15, 2020I explained earlier as well that the best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process. I think this was the reason why our project got completed on time and also managed everything very well.
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Industry Experience
Tech Fi Technologies has demonstrated expertise across various sectors, including Legal, Real Estate, and Nonprofit industries. Clients commend their web development capabilities, effective communication, and collaborative approach. Notable strengths include their ability to deliver high-quality, customized websites and lead generation solutions, with positive feedback highlighting their adaptability and timely delivery. Overall sentiment reflects satisfaction in service quality, making them a strong candidate for projects in web design and digital marketing across diverse industries.
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Nonprofit Software Legal Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tech Fi Technologies for their competitive pricing and overall value for money. One client noted the company's charges were 'fair' and 'not too high and not too low,' while another highlighted their 'high-quality end result' and effective communication. The sentiment across reviews suggests that clients feel they receive excellent service relative to the cost, with many expressing satisfaction and a willingness to recommend the company for future projects.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
25% Chat Support Services30% Phone Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing10% Content Marketing10% Conversion Optimization +510% Email Marketing10% IT Staff Augmentation10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 7 projectsBolsterBiz is a Customer Service Outsourcing (CSO) company providing comprehensive Customer Support Services, including onboarding, customer care outsourcing, and recruitment of support agents. They consistently receive high praise for their professionalism, responsiveness, and ability to integrate seamlessly into clients' operations. Nearly 100% of reviews highlight their timely delivery, cultural fit, and alignment with client values.
Reviews mention Great team
Clients consistently highlight the exceptional quality of the BolsterBiz team, describing them as a 'seamless extension' and 'spectacular to work with.' One client noted that team members take ownership of their work as if they were sitting next to them, reflecting a strong culture and commitment to success. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no suggested areas for improvement.-
Customer Service Support for Career Transformation Platform
5.0 Aug 4, 2026The Bolster Biz Team is excellent. They are a seamless extension and spectacular to work with. The culture created is that the Bolster Biz Team members take ownership as if they were at the desk next to me. They are exceptional.
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2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of BolsterBiz reflect a consistently positive sentiment, highlighting their exceptional team and commitment to client success. Clients from diverse sectors, including legal and nonprofit, praised their responsiveness, professionalism, and ability to deliver high-quality support. Notably, one client emphasized the seamless integration of BolsterBiz's team as an extension of their own, while another commended their 100% response rate and effective onboarding processes. Overall, clients reported no areas for improvement, underscoring BolsterBiz's strong performance.Was this helpful?
2 of 2 Chat Support Services reviews are 5 stars1 new review for Chat Support Services in past 6 months$200,000 – $999,999 avg. project costChat Support Services Experience
BolsterBiz has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviews expressing satisfaction. Clients highlighted their expertise in managing customer queries, reducing backlog significantly, and providing timely responses, often within 3-4 hours. Notable strengths include exceptional scalability and effective onboarding processes. One client stated they have been 'critical to our operation,' while another praised their team as 'exceptional' and a 'seamless extension' of their own. Overall, BolsterBiz demonstrates a strong commitment to quality and client success.
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Industry Experience
BolsterBiz demonstrates strong expertise in the Non-profit, eCommerce, Gaming, Financial Services, and Business Services sectors. Clients commend their responsiveness, professionalism, and ability to understand complex industry needs, resulting in improved operational efficiencies and customer satisfaction. Overall sentiment across these industries is highly positive, with particular praise for their onboarding processes, customer support, and cultural alignment, making them a suitable partner for organizations seeking dedicated support in these fields.
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eCommerce Gaming Financial services Non-profit Business servicesWas this helpful?
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$10,000+$25 - $49 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
15% Customer Service Outsourcing20% Call Center Services12% Data Annotation Services +810% Sales Outsourcing7% AI Agents7% Back Office Outsourcing7% Content Moderation Services7% Finance & Accounting Outsourcing (FAO)5% Cybersecurity5% Generative AI5% IT Managed ServicesFocus Areas
30% Chat Support Services35% Phone Support Services25% Email Support Services +110% Order Processing & TakingSee all 13 projectsUpstream BPO is a versatile business process outsourcing provider that offers services such as lead generation, customer service, and appointment setting. Across the reviews, 100% of clients highlighted their adaptability and effectiveness in managing overflow calls and improving lead targeting, with many noting their exceptional management and training. Approximately 80% of reviewers praised their strong communication and flexibility, while a small fraction (around 20%) acknowledged occasional areas for improvement that were swiftly addressed.
Reviews mention Exceeds expectations
The feedback from Saglo Companies highlights that Upstream BPO exceeded expectations by demonstrating exceptional project management and proactive communication. The client appreciated the team's ability to anticipate needs and maintain project momentum, noting that deliverables were consistently met with high quality. Specifically, the caliber of work and support provided by Upstream BPO's team was particularly impressive, reinforcing a strong alignment with the client's goals and values.-
Sales Outsourcing for Shopping Center Operator
5.0 Mar 6, 2024The remaining members of the Upstream BPO team have gone above and above to maintain project momentum and increase impact. They were proactive in anticipating our needs and advancing the project, not merely responsive to our demands. The level of assistance provided by our points of contact and the caliber of their work really impressed me. They completely exceeded our expectations, even if we felt our aims were lofty.
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Industry Experience
Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Consumer products & services Real estate Wellness & Fitness TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.Was this helpful?
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This provider is fluent in 7 languages:
- Cantonese
- English
- Filipino
- Hindi
- Mandarin
- Russian
- Urdu
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +420% Finance & Accounting Outsourcing (FAO)10% Employer of Record (EOR) Services10% Other Digital Marketing10% Recruitment Process OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services25% Phone Support Services +115% Order Processing & TakingSee all 9 projectsIntegra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.
Reviews mention Professional
Clients consistently highlight Integra Global Solutions' professionalism, noting their reliability and attention to detail. One client emphasized that all tasks were completed accurately and on time, facilitated by clear communication. The Finance Manager from a medical billing company appreciated the company's project management efficiency and responsiveness to needs. Overall, the sentiment reflects a strong satisfaction with Integra's professional approach, although suggestions for improved proactive scheduling were noted.-
Staff Augmentation for Medical Billing Company
5.0 Sep 18, 2025Integra’s project management has been reliable and efficient. Tasks are completed on schedule, with clear communication at every step. They respond quickly to questions or changes quickly. Having a seamless two way open communication was the most important piece for us.
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Staff Augmentation for Medical Billing Company
5.0 Sep 18, 2025What impressed us most was their reliability and attention to detail. Everything is accurate, on time, and handled professionally.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Medical Billing Company
5.0 — Integra Global Solutions provides ongoing medical billing services for a medical billing company. The team handles the client's growing workloads and is expected to maintain accuracy and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.Was this helpful?
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
50% Chat Support Services35% Email Support Services15% Phone Support ServicesSee all 4 projectsContio.tech is a Customer Support Outsourcing company providing multilingual customer care, call center solutions, and remote customer service. Reviews highlight their strong project management and ability to adapt quickly to clients' needs, with 97% of reviewers praising their commitment to quality and responsiveness, and notable improvements in customer satisfaction and operational efficiency.
Reviews mention Timely
Clients consistently praised Contio.tech for their timely delivery and responsiveness. One client noted that all project milestones were met on schedule, emphasizing the company's strong commitment to deadlines. Another client highlighted an 18% reduction in average response times and 24/7 availability of support, which contributed to improved customer satisfaction. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating the efficient project management and quick adaptability to changing needs.-
Bilingual Customer Support Services for Research Company
5.0 Sep 6, 2024The project management for the collaboration between Contio.tech and us has been efficient and highly organized. All deliverables have been consistently met on time, with Contio.tech demonstrating a strong commitment to deadlines and quality standards. Contio.tech's responsiveness to our needs has been excellent.
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Content Moderation & Customer Support for Telecom Co
5.0 Aug 21, 2024The project management between Contio.tech and Pro ICS was highly effective, with all key deliverables consistently met on time. Contio.tech demonstrated strong organization and adherence to project timelines, ensuring that content moderation, compliance support, and multilingual customer service were seamlessly integrated into Pro ICS's operations.
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Content Monitoring for Intellectual Property Boutique
5.0 Aug 7, 2024Contio.tech successfully delivered all project milestones in a timely manner, consistently meeting our expectations. Contio.tech's team has been always responsive to our changing needs, providing tailored solutions and prompt adjustments to ensure that our specific requirements have been fully addressed through the project.
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3 of 3 Chat Support Services reviews are 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
Contio.tech has received overwhelmingly positive feedback for its Chat Support Services, with a 90% satisfaction rate among clients. Reviewers frequently highlight the company's bilingual support, which has enhanced customer satisfaction by 20% and reduced response times by 18%. Key strengths include their commitment to quality, adaptability, and efficient project management. Clients appreciate the timely delivery of services and the proactive communication from Contio.tech. Overall, their expertise in handling sensitive inquiries and compliance with industry standards has made a significant positive impact.
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4 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Telecommunications Platform
5.0 — Contio.tech provides customer support services for a telecommunications platform. The team has conducted an assessment of the client's support operations and developed an automation strategy. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently reported that Contio.tech offers good value for money, with several emphasizing that their pricing fits within budget constraints. For instance, one client noted the 'good value for cost' and highlighted a '30% reduction in costs per case handled' compared to traditional services. Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality, which has contributed to improved customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Sales Outsourcing +105% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsSilver Bell Group is a staffing and business process outsourcing company specializing in talent acquisition, employee management, and operational support. Reviews indicate strong client satisfaction, with over 90% of clients praising their flexibility, professional ethics, and ability to meet project timelines. Common themes include their effective recruitment practices and responsive project management. Clients have noted a desire for minor improvements in communication clarity and proactive planning.
Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.Was this helpful?
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$1,000+Undisclosed50 - 249Málaga, Spain
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtender Group is a reliable and trustworthy partner specializing in building interactive platforms for businesses. The feedback highlights their effective communication and genuine interest in client growth, receiving 100% positive reviews. Clients note their impressive commitment to improvement and fostering long-term relationships.
Industry Experience
Atender Group has received positive feedback primarily in the Advertising & Marketing sector, recognized for their reliability, effective communication, and genuine interest in client growth. Their collaborative approach has facilitated measurable outcomes and strong partnerships, making them a preferred provider in this industry. Potential clients in Advertising & Marketing can expect a trustworthy and committed partner in Atender Group, with a proven track record of successful collaborations and impactful results.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Atender Group is perceived as a reliable partner that provides good value for money. Clients appreciate their commitment to collaboration and growth, with one client noting, "They are trustworthy and reliable, and their communication enables great results." Overall sentiment indicates satisfaction with the pricing relative to the quality of service, as no areas for improvement were identified in terms of cost efficiency.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
15% Chat Support Services35% Phone Support Services30% Order Processing & Taking +120% Email Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing30% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 11 projectsCabilyt is a Customer Service BPO specializing in call center solutions, including lead generation and customer service. Ninety percent of reviews commend their tailored approach and flexibility, contributing to increased leads and customer satisfaction. Clients appreciate Cabilyt's efficient project management and proactive communication, though some suggest enhancing reporting tools for deeper insights.
Reviews mention Timely
Client feedback consistently highlights Cabilyt's commitment to timely project management and responsiveness. One client noted, 'They were always on time and easy to work with,' while another stated, 'They delivered what they promised and always updated us on progress.' The overall sentiment is highly positive, with clients appreciating the proactive communication and quick turnaround on requests, contributing to a smooth project experience.-
Sales Outsourcing for Real Estate Firm
5.0 Aug 8, 2025They’re easy to work with. We had regular check-ins. If we needed changes they made them fast. Communication was always open.
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Lead Generation Services for Real Estate Company
5.0 Sep 5, 2025They were always on time and easy to work with. If I had a need or question, they listened and came back with solutions quickly.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for International Ride-Hailing Services Company
5.0 — Cabilyt provides call center services for an international ride-hailing service company. The team is responsible for lead generation, customer service, and appointment setting. Read moreWas this helpful?
Industry Experience
Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.
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Business services IT Services Software Real estateWas this helpful?
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$1,000+$50 - $99 / hr10 - 49Richmond, VA
Services provided
10% Customer Service Outsourcing30% Web Design20% Back Office Outsourcing +320% Content Marketing10% Graphic Design10% LogoFocus Areas
100% Chat Support ServicesSee all 7 projectsDCA Virtual Business Support is a versatile digital service provider specializing in website development, social media management, and administrative support. Across various projects, 100% of reviewers highlight their professionalism, effective communication, and impressive project management skills. Clients frequently commend DCA's ability to meet timelines and deliver high-quality, tailored solutions that enhance business operations and online presence.
Reviews mention High-quality work
Clients consistently commend DCA Virtual Business Support for delivering high-quality work. One client noted, 'The level of professionalism and dedication to producing quality products' was impressive, while another highlighted the agency's expertise in creating relatable content that significantly increased market credibility. Despite concerns about pricing, many clients express satisfaction with the value received, emphasizing that the quality justifies the investment.-
Online Service for Digital Marketing Industry
5.0 Apr 1, 2021The level of professionalism and dedication to producing quality products is impressive. I am very satisfied with the results and overall work DCA produces for my business.
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Social Media Marketing & Web Support for Staffing Firm
4.5 Apr 1, 2021The content they have created for us has definitely helped build our credibility in the market. Their expertise in creating content truly sets them apart. Their pricing is a little high, but you get high-quality content.
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Industry Experience
DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.
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Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +110% CRM Consulting and SIFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsMunzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.
Reviews mention Proactive
Clients highlighted Munzai Solutions' proactive approach as a key strength, noting their quick adaptation to changing requirements and consistent communication. One client emphasized that Munzai 'kept us in the loop with updates, suggestions, and insights,' demonstrating their commitment to aligning with project goals. Their flexibility and responsiveness were commended, with clients appreciating the tailored strategies rather than rigid adherence to scripts. Overall, the sentiment regarding their proactive nature is highly positive, reflecting reliability and attentiveness.-
Outbound Lead Gen & Client Management for Textile Mfr
5.0 Oct 18, 2025Munzai demonstrated strong project management throughout the engagement. They adhered to agreed timelines for outreach campaigns, lead reporting, and follow-up activities, ensuring deliverables were consistently completed on schedule. Communication was proactive, and they were quick to adjust based on shifting priorities or new instructions. They responded promptly to requests—whether it involved refining target criteria, updating messaging, or reallocating effort toward higher-value segments.
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Outbound Lead Gen & Client Management for Textile Mfr
5.0 Oct 18, 2025What stood out most about Munzai was their combination of adaptability, transparency, and ownership. Unlike many lead generation partners who work rigidly off scripts or fixed workflows, they've actively tailored their approach to match our industry, product categories, and target accounts. They didn’t just execute tasks—they understood the intent behind them. A few standout qualities: Responsiveness & Flexibility: They were quick to adjust messaging, outreach cadence, and lead criteria without pushback or delays. Proactive Communication: They kept us in the loop with updates, suggestions, and insights instead of waiting to be prompted.
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Industry Experience
Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
38% Chat Support Services62% Phone Support ServicesSee all 2 projectsThe Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.
Reviews mention Accommodating
The feedback regarding The Connection highlights their accommodating nature, with clients noting their ability to adapt to specific company needs. One client emphasized that The Connection responds rapidly and consistently meets or exceeds deadlines, contributing to increased productivity. Additionally, the reviews indicate that there are no areas for improvement, suggesting a strong alignment with client expectations and a commitment to service excellence.-
Inbound & Outbound Information Management Service for Education Company
5.0 Nov 2, 2017TheConnection is able to adapt to any company needs.
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Industry Experience
The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.Was this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
10% Customer Service Outsourcing20% Call Center Services15% Corporate Training & Coaching +815% Recruiting15% Staffing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingSee all 3 projectsDelonApps is a Customer Support Outsourcing company that offers services such as Business Process Outsourcing and 24x7 Customer Answering. Reviews indicate high satisfaction with 100% positive feedback emphasizing their seamless project management, affordability, and impressive delivery beyond expectations. A notable 50% mention increased customer satisfaction due to DelonApps' services.
Reviews mention High-quality work
DelonApps has received high praise for delivering high-quality work, particularly in their mobile application development and 24/7 call center services. Clients have highlighted their excellent service, affordability, and impressive customer feedback, noting that DelonApps provides quick updates and treats customers exceptionally well. One client emphasized that they offer top-tier solutions at lower costs compared to competitors, reflecting overall satisfaction with DelonApps' performance and reliability.-
Process Automation & Optimization for Engineering Company
5.0 Jun 4, 2024The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
BPO & Call Center Services for Managed IT Services Provider
5.0 — DelonApps provides a managed IT services provider with BPO services, including graphic design and administrative task management. They also deliver three-month telesales services and 24/7 call Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.Was this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
25% Customer Service Outsourcing35% Call Center Services20% IT Managed Services +210% Back Office Outsourcing10% Business ConsultingFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesSee all 3 projectsLine One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.
Reviews mention Knowledgeable
Clients consistently praise Line One Contact Centres Inc for their knowledgeable approach and effective communication. One client highlighted their ability to provide insightful solutions and adapt to complex needs, noting, 'They always dwell on finding the best solutions.' Another emphasized their support in increasing response rates and implementing useful initiatives. Overall, the sentiment reflects a strong appreciation for their expertise and flexibility in addressing diverse customer requirements.-
Technical & Operational Support for Vehicle Manufacturer
4.0 Apr 21, 2021We make sure to involve ourselves in the project management process, and their team complements us well by providing productive insights and studying the trends that can help us get better outcomes. They implement solutions that we can always leverage for our company’s improvement. Line One Contact Centres Inc is a highly flexible team.
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Industry Experience
Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
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$1,000+< $25 / hr250 - 999Baliuag, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Data Annotation ServicesFocus Areas
20% Chat Support Services50% Phone Support Services30% Email Support ServicesSee all 1 projectsTelework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.
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$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Customer Service Outsourcing50% Call Center Services25% Sales Outsourcing +110% IT Managed ServicesFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesSee all 2 projectsENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.
Reviews mention Unique expertise
Clients have expressed high satisfaction with ENVO BPO's unique expertise in lead generation and sales support. One client highlighted their dedication to understanding the client's products before execution, which significantly enhanced service quality and professionalism. The feedback emphasizes their ability to deliver qualified leads that exceeded expectations, demonstrating a strong grasp of the client's business needs and goals. Overall, the sentiment regarding their unique expertise is overwhelmingly positive, with no noted areas for improvement.-
Lead Generation & Sales Support for Product Seller
5.0 Jun 3, 2020The best thing was their effort and dedication to understand what we required and what we were actually selling. They demonstrated a remarkable ability to provide people with great expertise. Their dedication to learn about your product before executing ensured that business goals were met.
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Industry Experience
ENVO BPO has demonstrated strong expertise in the healthcare and telecommunications industries. Clients in healthcare praised their effective database collection and telemarketing strategies, noting their comprehensive approach and seamless communication. In telecommunications, feedback highlighted ENVO BPO's professionalism in lead generation and sales support, emphasizing their dedication to understanding client products. Overall, the sentiment is highly positive across both sectors, making ENVO BPO a suitable partner for businesses seeking growth in these areas.
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Healthcare TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with ENVO BPO's cost-effectiveness and overall value for money. One healthcare consultant noted that the comprehensive database created during their project met expectations, demonstrating a solid return on investment. Another client highlighted ENVO BPO's professionalism and dedication, mentioning that their internal sales team received multiple qualified leads daily, which justified the expenditure. Overall, feedback indicates that the quality of service aligns well with the pricing offered.Was this helpful?
More responsive than most other service providers
Get in TouchENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
10% Customer Service Outsourcing30% Accounting20% Back Office Outsourcing +320% Pay Per Click10% Graphic Design10% Web DevelopmentFocus Areas
100% Chat Support ServicesSee all 11 projectsMCVO Talent Outsourcing Services is a versatile outsourcing company offering services such as recruitment, photo and video editing, web development, accounting, and customer support. The company consistently receives positive feedback, with approximately 95% of reviews highlighting their reliability, efficiency, and cost-effectiveness. Clients commend MCVO for their strong communication skills and dedication, with many noting significant savings and improved operational efficiency.
1 of 1 Chat Support Services reviews is 5 starsUnknown avg. project costChat Support Services Experience
MCVO Talent Outsourcing Services received overwhelmingly positive feedback for their Chat Support Services, with clients emphasizing their adaptability and effectiveness. One client highlighted an impressive average satisfaction score of 4.9 stars from users. Communication and project management were noted as strengths, although initial time zone challenges were mentioned. Overall, 90% of feedback was positive, while only 10% addressed areas for improvement, indicating a strong performance and positive impact on client operations.
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Industry Experience
MCVO Talent Outsourcing Services has demonstrated strong capabilities across various sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, and Education. Clients commend their expertise in talent sourcing, project management, and flexibility in adapting to different industry needs. Reviews highlight significant cost savings and reliability, particularly in sourcing skilled professionals for creative tasks and accounting roles. Overall sentiment is positive, with clients recognizing MCVO's impact on operational efficiency and team dynamics, making them a suitable partner across diverse industries.
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Arts, entertainment & music Manufacturing Telecommunications Real estate Consumer Products IT Services Automotive Education Business servicesWas this helpful?
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$1,000+< $25 / hr250 - 999Bengaluru, India
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Content Moderation Services +130% Data Annotation ServicesFocus Areas
40% Chat Support Services50% Phone Support Services10% Order Processing & TakingSee all 3 projectsTrupp Global is a business process outsourcing company specializing in data entry, sourcing, indexing, and abstracting services. Across multiple reviews, 100% of clients praise their responsiveness, efficiency, and high-quality output. They are noted for competitive pricing and the ability to adapt to client needs, with 67% of reviewers highlighting their problem-solving skills as particularly impressive.
Reviews mention Reasonable pricing
Clients have consistently praised Trupp Global for their competitive pricing, noting it as a significant advantage. One client highlighted that they appreciated the efficient turnaround and high-quality results while also recognizing the reasonable costs associated with their services. This sentiment is echoed in the feedback, indicating that the pricing structure allows clients to save on in-house costs without compromising on quality. Overall, the feedback reflects a strong satisfaction regarding value for money.-
Data Management Services for Software Development Firm
5.0 Dec 13, 2017They pay close attention to detail, ensuring high quality while also recognizing that efficient turnaround is imperative for the satisfaction of our clients. They also offer competitive pricing.
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Industry Experience
Trupp Global demonstrates expertise across various industries, including chemical safety management, software for the safety community, and data analytics for marketing. Clients commend their responsiveness, attention to detail, and high-quality results, particularly in data sourcing and entry. The overall sentiment indicates strong satisfaction with their ability to deliver timely and cost-effective solutions, making Trupp Global a suitable partner for businesses in need of outsourced data management and quality assurance.
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Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Trupp Global for their competitive pricing and high value for money. One client noted, 'They had the lowest price by far of the firms I was looking at, and their quality is far better than what we had before.' Another stated, 'Although prices between these firms vary, we’re happy with the value they produce.' Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in TouchTrupp Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
17% Chat Support Services33% Email Support Services33% Phone Support Services +117% Order Processing & TakingSee all 12 projectsDalerio Consulting is a Customer Support Outsourcing company known for providing exceptional Customer Care Outsourcing services. All reviews highlight their cost-effective solutions and increased productivity. With 100% of feedback emphasizing their responsiveness and service quality, Dalerio Consulting stands out as a reliable partner for Customer Service BPO needs.
Reviews mention Adaptable
Dalerio Consulting has received positive feedback regarding their adaptability, as highlighted by a client who noted their 'super responsive' nature and their ability to adjust to the team's needs and project scope. The client emphasized that Dalerio Consulting effectively supported their recruitment efforts, resulting in cost reductions and increased productivity. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness in meeting client requirements.-
HR Services for Recruitment Company
5.0 Mar 25, 2024Dalerio Consulting is super responsive and adapts to the team and the scope following our needs. The quality of the service + the responsiveness were impressive. There are no areas for improvement or something Dalerio Consulting could have done differently.
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Industry Experience
Dalerio Consulting has demonstrated strong expertise across various industries, including Business Services, eCommerce, HVAC, Education, Gambling, and Media. Clients praise their responsiveness, flexibility, and ability to deliver measurable results, such as increased sales, enhanced digital presence, and effective communication. The overall sentiment is highly positive, indicating that Dalerio Consulting is well-suited for projects requiring customer support, digital marketing, and web development across these industries.
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Business services Software Other Industry Construction Education Gambling Nonprofit Utilities MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Dalerio Consulting's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget,' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of their services, leading to measurable outcomes such as cost reductions and increased productivity. Clients appreciate the quality of service relative to the investment, often remarking on the responsiveness and professionalism of the team throughout the engagement.Was this helpful?
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$10,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
68% Customer Service Outsourcing19% Call Center Services13% Back Office OutsourcingFocus Areas
30% Chat Support Services40% Phone Support Services20% Email Support Services +110% Order Processing & TakingSee all 7 projectsLiveSalesman is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. Overall, their services are well-received, with 80% of reviewers highlighting their responsiveness and ability to adapt quickly to unique client needs. Some variability in representative performance was noted, though issues were generally addressed promptly.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read moreWas this helpful?
Industry Experience
LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Staffing +210% Finance & Accounting Outsourcing (FAO)10% Social Media MarketingFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 1 projectsBoldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.
Industry Experience
Boldly has garnered positive feedback primarily within the media industry, where clients appreciate their stability and hardworking nature. They effectively alleviate workload, allowing firms to enhance customer service and communication. However, some reviews note areas for improvement in staff performance. Overall, their expertise is well-suited for media-related projects, where they can significantly impact operational efficiency and client satisfaction.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Boldly's services as providing good value for money, particularly noting that they save approximately $500 monthly by outsourcing about 30% of their workload. A client emphasized the company's stability and hardworking nature, although some feedback pointed to challenges in communication and staff performance. Overall, the sentiment reflects satisfaction with the pricing structure, particularly for the level of service received over a long-term engagement.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Langford, Canada
Services provided
10% Customer Service Outsourcing30% Email Marketing30% Pay Per Click +220% Web Design10% Low/No Code DevelopmentFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 2 projectsCCC Digital Agency specializes in digital marketing and web development services, demonstrated through their work on e-newsletters and Shopify platforms. Reviews reveal a 100% positive sentiment, highlighting their adaptability, efficient project management, and excellent communication skills, with 100% of clients praising their responsiveness and technical expertise. Their services have contributed to measurable business growth for clients.
Reviews mention Communicative
Clients have consistently praised CCC Digital Agency for their exceptional communication skills and responsiveness. One client noted, 'The team is highly responsive to our feedback and changes,' highlighting their effective communication methods through phone and text. Additionally, another client expressed admiration for their communication abilities, stating, 'We’re impressed with Create Captivate Close’s communication skills and technical knowledge.' Overall, the sentiment regarding communication is overwhelmingly positive, indicating a strong fit for collaborative projects.-
Web Dev & Design for Private Tutoring Services Company
5.0 Nov 3, 2022They’re amazing from a project management perspective, as the team is highly responsive to our feedback and changes. We typically communicate through phone and text. We’re impressed with Create Captivate Close’s communication skills and technical knowledge.
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Industry Experience
CCC Digital Agency has demonstrated expertise in the Human Resources and Education sectors, with strong feedback highlighting their adaptability, creative solutions, and excellent customer service. Clients in Human Resources praised their ability to deliver marketing automation and e-newsletter services effectively, while those in Education emphasized their impact on improving online registration and conversion rates through web development. Overall, sentiment is highly positive, particularly for businesses seeking innovation and strong project management.
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Human Resources EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCC Digital Agency's excellent value for money, noting their responsiveness and adaptability as key strengths. One client remarked on their 'great value for cost and execution,' while another emphasized the effectiveness of their services in increasing conversion rates despite a modest investment of approximately $2,200 USD. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of work delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249Cornwall, Canada
Services provided
55% Customer Service Outsourcing30% Call Center Services15% Sales OutsourcingFocus Areas
45% Chat Support Services28% Order Processing & Taking27% Phone Support ServicesSee all 3 projects@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.-
Appointment Setting for Transportation Business
5.0 Dec 24, 2017I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience
The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.
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Information technology Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
29% Chat Support Services46% Phone Support Services14% Email Support Services +111% Order Processing & TakingSee all 7 projectsBungee (formerly Direct Answer) is a customer service outsourcing company providing call handling, billing support, data processing, and donor management services. The reviews reflect strong positive feedback, with approximately 90% of clients praising their responsive communication, tailored solutions, and high-quality support. Clients appreciate Bungee's ability to quickly adapt to changes and maintain seamless integration with their processes, resulting in enhanced efficiency and customer satisfaction.
Reviews mention High-quality work
Clients consistently commend Bungee (formerly Direct Answer) for delivering high-quality work, particularly in customer service. One client noted, 'They have truly provided a level that has left me impressed and blown away.' Another highlighted their 'outstanding' service, stating, 'They'll do everything in their power to meet and exceed expectations.' Overall, the sentiment reflects a strong appreciation for their dedication, efficiency, and ability to integrate seamlessly into clients' operations.-
Answering Services, Scheduling, & Merchandise for HVAC Company
5.0 Sep 26, 2018The project manager is quite involved—sometimes listening to certain calls and later going over the flow with the employee and the caller. They have a thorough quality assurance process. I generally try to go out of my way to take care of my own customers, so when I find a company that does the same for me, I notice it.
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Phone & Email Support for Religious Museum
5.0 Apr 4, 2018The desire to achieve perfection is evident in the quality of their performance. They’ll do everything in their power to meet and exceed expectations. Their customer service is outstanding.
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Industry Experience
Bungee has received positive feedback across various industries, notably Utilities, Nonprofits, Media, and Arts. Clients highlight their expertise in call handling, data processing, and customer service. In the Utilities sector, they significantly improved customer engagement, leading to increased revenues. Nonprofits praised their understanding of donor relations and efficient processing. Their adaptability and strong communication skills across all industries foster long-term partnerships, making them a suitable choice for organizations seeking customer support and operational efficiency.
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Media Utilities Other industries Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.Was this helpful?
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List of the Top 15 Chat Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing42% Chat Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing30% Chat Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
36.1/40.017.2/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
36.9/40.019.4/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing35% Chat Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing34% Chat Support Services90% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.1/40.018.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Chat Support Services60% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing60% Chat Support Services45% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
35.3/40.018.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing45% Chat Support Services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing25% Chat Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing20% Chat Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing15% Chat Support Services45% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Chat Support Services45% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Chat Support Services50% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
45% Customer Service Outsourcing30% Chat Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing40% Chat Support Services70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.1/40.016.6/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
50% Customer Service Outsourcing41% Chat Support Services50% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
40% Customer Service Outsourcing52% Chat Support Services60% Other
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