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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: December 25, 2025
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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    Reviews mention Easy to work with

    Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.
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      4.5 Sep 11, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.

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    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.

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    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.

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    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

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    • Hindi
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    This provider is available in 38 time zones:

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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

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    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
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    This provider is available in 32 time zones:

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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
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    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.
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    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

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    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Martal Group Logotype

    4.8 104 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    15% Email Marketing

    Martal Group is a lead generation and sales engagement company, providing services such as outbound call center and telemarketing services. They have a mixed feedback record: approximately 70% of clients praise their responsiveness and ability to generate leads, while 30% express concerns about communication and the effectiveness of their campaigns. Their expertise in creating effective outreach strategies and adaptable project management is frequently highlighted.

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    Reviews mention Helpful

    Clients have consistently praised Martal Group for their professionalism and helpfulness, noting their proactive approach and effective communication. One client highlighted a 15% increase in inbound traffic due to Martal's lead generation strategies, while another appreciated their insights into client negotiations and brand positioning. Overall, the sentiment is highly positive, with clients expressing satisfaction and noting Martal's client-oriented culture and ability to deliver results ahead of expectations.
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      5.0 Jun 24, 2019

      The entire Martal team was professional, helpful, and very easy to communicate with. I also appreciated our weekly calls.

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      4.5 Jun 17, 2019

      Martal Group is a great match for people initiating marketing efforts, especially in the US region. They’re good at following up and pushing the work forward. We like they’re proactive and helpful.

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      5.0 Feb 21, 2025

      The team was wonderful - professional, punctual and very helpful. They managed to deliver the progress earlier than we expected and participated highly in developing the strategies.

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    Industry Experience

    Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.

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    Select Industry to see insights

    Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

    What Clients Have Said

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    United States (49) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
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  • Abstrakt Marketing Group Logotype

    4.7 41 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Services provided

    75% Sales Outsourcing
    15% Content Marketing
    10% Web Design

    Abstrakt Marketing Group is a lead generation and outbound call center service provider, offering telemarketing services such as appointment setting and sales pipeline growth. Reviews highlight a strong partnership approach, with 75% of clients noting increased sales opportunities and improved lead quality. Client communication is highly praised, though some mention areas for improvement in initial qualifiers.

    See all 41 projects

    Reviews mention Professional

    Overall, client feedback highlights Abstrakt Marketing Group's professionalism, with multiple clients noting their commitment to quality and timely delivery. One client praised their 'wonderful' communication and project management, while another emphasized their 'great systems' and 'willingness to help.' Clients consistently reported positive interactions, with one stating that every contact provided real opportunities for sales. Overall sentiment reflects a strong appreciation for their professionalism and the effectiveness of their services.
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      5.0 Aug 8, 2024

      Abstrakt has been wonderful about on time delivery, customer communication, subject matter research, and high quality content deliverables. Everyone on their team was professional, knowledgeable, and accountable. Their internal processes are to be commended.

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    • Call Center Services for Roofing Services Company
      5.0 Jun 30, 2023

      Since we've signed up with them, we have expanded our territories and are extremely satisfied with their customer service and their desire to help us be successful in our numerous markets. Professionalism. They seem to have great systems in place, and all of the folks we deal with have a great disposition and willingness to help us.

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      5.0 May 31, 2023

      They are true marketing professionals who believe in the power of partnership to get the job done! I very much enjoy working with them.

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      5.0 May 29, 2023

      They were always organized and thorough. The amount of professional services received for the cost.

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      5.0 May 26, 2023

      They always deliver and are totally professional. Their work quality, communication, and professionalism are impressive.

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    11 of 14 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Gen, Email Mktg & Cold Calling for Commercial HVAC Co

    5.0 — Abstrakt Marketing Group provides lead generation services for a commercial HVAC company. The team manages top-of-funnel outreach through cold calling, email campaigns, and appointment settings. Read more
    Read 14 Reviews

    Industry Experience

    Abstrakt Marketing Group demonstrates strong expertise in various industries, including HVAC, construction, IT, electric, financial services, and telecommunications. Clients commend their effective lead generation and appointment-setting capabilities, particularly within HVAC and construction sectors, where marked increases in qualified leads and sales growth were noted. The overall sentiment reflects a positive reception across industries, particularly for their responsive and personalized service, though some feedback indicated a need for consistency in performance and communication.

    Read All Reviews

    Select Industry to see insights

    Cleaners Construction Financial services Transportation IT Services Telecommunications Contracting Manufacturing Information technology Other Industry Business services Human Resources Electric HVAC Other industries

    View projects from:

    Charlotte, North Carolina (3) Louisville, Kentucky (2) Pearl River, New York (1) Ogden, Utah (1) St. Louis, Missouri (1) Lenexa, Kansas (1) Raleigh, North Carolina (1) Tulsa, Oklahoma (1) Dallas, Texas (1) Houston, Texas (1) Fairview Heights, Illinois (1) Lansing, Michigan (1) Fridley, Minnesota (1) Clifton, New Jersey (1) Orlando, Florida (1) Toledo, Ohio (1) Baltimore, Maryland (1) San Leandro, California (1) Providence, Rhode Island (1) Denver, Colorado (1) Saint George, Utah (1) Anaheim, California (1) Salt Lake City, Utah (1) Phoenix, Arizona (1) Seattle, Washington (1) Atlanta, Georgia (1) Arlington, Virginia (1) Broadview, Illinois (1) Blackwood, New Jersey (1) Mifflinburg, Pennsylvania (1) Waterford, New York (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Central Standard Time (CST)
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  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 74 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

    See all 74 projects
    29 of 32 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Elderly Check-In Company

    4.5 — SupportYourApp provides daily customer support for an elderly check-in company. A dedicated agent assists the client's users and their families with empathy and professionalism, ensuring smooth Read more
    Read 32 Reviews

    Industry Experience

    SupportYourApp has demonstrated expertise across various industries, including Fitness, Education, Gaming, Financial Services, and Retail. Clients commend their high-quality customer support, quick adaptability, and effective communication. Industries like Education and Fitness report significant enhancements in customer satisfaction and engagement. The overall sentiment is positive, emphasizing SupportYourApp's reliability and commitment to scaling operations effectively, making them a suitable partner for businesses seeking robust customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

    View projects from:

    United States (22) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
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    View Profile Visit Website
    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Great project management

    Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.
    • Conversion Optimization for Digital Marketing Agency
      5.0 Nov 18, 2024

      They were in constant contact via email, and if I ever had a question I could get on a call with their team.

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    Read All Reviews
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
    Read 2 Recent Reviews
    8 of 8 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Open to feedback

    The feedback indicates a strong sentiment of openness to feedback from Business & Services Solutions. Clients appreciated their structured yet flexible project management, highlighted by weekly check-ins and bi-weekly performance reviews. One client noted their immediate responsiveness to updates, stating, 'If a certain script or response needed updating... it was handled almost immediately.' Additionally, their proactive approach, such as training on new features within days, reinforces their commitment to adaptability and client satisfaction.
    • Call Center Services for AI-Powered Platform
      5.0 Jun 17, 2025

      Their project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. If a certain script or response needed updating due to a new product release, it was handled almost immediately. What I appreciated most was their willingness to adapt. For example, when we introduced a new AI feature for bulk document classification, their team trained on it within a few days and started handling related queries without skipping a beat.

      Read Full Review
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    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
    Read All Reviews

    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

    This provider is fluent in 6 languages:

    • English
    • French
    • Italian
    • Arabic
    • Spanish
    • German

    This provider is available in 2 time zones:

    • Central European Time (CET)
    • Universal Coordinated Time (UTC)
    View Profile Visit Website
  • LevelUp Leads Logotype

    5.0 51 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    LevelUp Leads is a specialized provider of outbound call center services and telemarketing solutions, focusing on generating qualified leads and increasing customer interactions for diverse industries. Consistently praised for their effective communication, 90% of reviewers highlighted their responsive project management and tailored strategies. Their proactive approach and strategic use of telephonic support lead to significant increases in meetings and sales, as evidenced by measurable outcomes like tripling sales meetings and achieving a 5x ROI.

    See all 51 projects
    10 of 10 reviews are 5 stars
    3 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 10 times in the past 6 months

    Recent reviews of LevelUp Leads reflect a consistently positive sentiment, highlighting their effective lead generation and cold-calling strategies. Clients commend their proactive approach and responsiveness, noting significant increases in qualified leads and booked meetings. For instance, one client reported a tripling of sales meetings and improved engagement rates. Overall, clients appreciate the tailored service and strong communication, with no significant areas for improvement identified.
    Read 10 Recent Reviews
    15 of 16 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Calling & Sales Services for Prediction Software Co

    5.0 — LevelUp Leads provides outbound calling and sales development representative services for a home maintenance prediction software company. The team sets up appointments with private equity-backed Read more
    Read 16 Reviews

    Industry Experience

    LevelUp Leads has demonstrated expertise in various industries, including eCommerce, Hospitality, Manufacturing, Software, and Financial Services. Clients often commend their proactive approach and ability to generate high-quality leads, yielding positive results such as increased sales meetings and improved conversion rates. The overall sentiment reflects strong satisfaction in industries like Software and eCommerce, where their tailored strategies effectively enhance client engagement. Potential clients in these sectors can expect personalized service and impactful outcomes.

    Read All Reviews

    Select Industry to see insights

    eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Business services Financial services Real estate Consulting Arts, entertainment & music Legal

    Average Project Cost Breakdown

    $10,000 to $49,000 (21) Less than $10,000 (6) $50,000 to $199,999 (4)

    What Clients Have Said

    Client feedback indicates that LevelUp Leads provides significant value for money through a competitive pricing model and effective lead generation strategies. Clients frequently mention the company's adaptability and responsiveness, highlighting that their services fit well within budget constraints while delivering high-quality leads. For instance, one client noted a marked increase in qualified leads and conversions, while another emphasized the strong partnership and tailored approach, stating that LevelUp Leads consistently exceeded expectations in both service delivery and results.
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  • SalesAR Logotype

    4.9 124 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    5% Content Marketing +1 service
    5% Email Marketing

    SalesAR is a company specializing in Contact Center Services with a focus on lead generation and appointment setting. The company has received predominantly positive feedback, with approximately 90% of reviewers praising their effective communication, strategic adaptability, and customer-centric approach. Around 75% of reviews highlight their proficiency in setting up qualified leads and entering new markets.

    See all 124 projects
    4 of 8 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 8 times in the past 6 months

    In the past six months, client feedback on SalesAR has been mixed. While some clients praised their organized project management and effective lead generation strategies, others reported disappointing outcomes, with zero leads generated in certain cases. Positive remarks highlighted their ability to tailor outreach and maintain clear communication. However, areas for improvement were noted, particularly regarding the relevance of leads and the quality of outreach messaging. Overall, sentiment varies significantly based on individual project experiences.
    Read 8 Recent Reviews
    3 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Appointment Scheduling for IT Company

    4.5 — SalesAR has been hired to develop sales opportunities for an IT company. The team targets banks and financial institutions to schedule appointments and demo calls with the client.  Read more
    Read 4 Reviews

    More responsive than most other service providers

    SalesAR is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (24) Ukraine (16) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Slovenia (2) Serbia (2) Italy (2) Belarus (2) North Macedonia (2) Israel (2) Austria (2) Ireland (1) Cyprus (1) India (1) Singapore (1) Poland (1) Spain (1) Croatia (1) China (1) Canada (1) Netherlands (1) Monaco (1) England (1)

    This provider is fluent in 5 languages:

    • English
    • Spanish
    • Polish
    • Ukrainian
    • Czech

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Universal Coordinated Time (UTC)
    View Profile Visit Website
  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Services provided

    10% Call Center Services
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4 services
    15% Customer Service Outsourcing
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a distinguished provider of Contact Center Services, excelling in Customer Support and Telephonic Support. With a 90% client satisfaction rate, reviews highlight their exceptional customer service, efficient call handling, and responsive project management. Clients commend their professionalism and adaptability, noting a 20% increase in customer satisfaction and significant enhancement in operational efficiency.

    See all 44 projects

    Reviews mention Exceptional performance

    Unity Communications has received exceptional feedback from clients, highlighting their outstanding performance and dedication. One client praised their ability to handle extensive insurance calls efficiently, noting, 'They perform unbelievably well' and described their team as 'the happiest and hardest working group of people.' Another client emphasized their timely and accurate processing, stating, 'They exceed our expectations.' Overall, clients consistently express satisfaction with Unity Communications' responsiveness, professionalism, and positive culture.
    • Customer Service Support for Wireless Company
      5.0 Jun 6, 2019

      They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They consistently receive positive feedback, and we want to hire more of them. They’re responsive and follow through with every task. I assign cases in Salesforce according to our service-level agreement, and Unity Communications knows the workflow perfectly.

      Read Full Review
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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
    Read All Reviews

    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
    View Profile Visit Website
  • SalesRoads Logotype

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Passionate about their work

    Clients consistently highlight the passion and dedication exhibited by VSA, Inc. and SalesRoads in their work. One client noted that despite the challenging nature of outbound tasks, VSA, Inc. provided exceptional service and demonstrated a genuine desire for their work. Similarly, a former CEO praised SalesRoads for their commitment to helping his business grow, emphasizing their strong company culture and teamwork. Overall, feedback reflects a highly positive sentiment regarding the companies' enthusiasm and dedication to client success.
    • Lead Generation for Data Backup Company
      5.0 Oct 24, 2018

      They were passionate about their job and wanted to help our business grow. I’ve worked with other call centers before, and SalesRoads was one of the best. They had a great company culture and worked well with our team.

      Read Full Review
    • Outbound Call Services for Software Solutions Provider
      4.0 Dec 19, 2019

      The passion and dedication they have for the work makes them stand out. Even though it’s not the most exciting work, they provide the best service and have a desire for the work they’re doing.

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    28 of 38 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Market Research & Call Center Services for Home Appraisal Co

    4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
    Read 38 Reviews

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
    Read All Reviews
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  • Leadium Logotype

    5.0 40 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    10% Content Marketing +1 service
    5% Email Marketing

    Leadium is a dynamic lead generation agency specializing in outbound telemarketing and appointment setting services. Across reviews, clients praise their ability to consistently deliver measurable outcomes, including an average 29% increase in lead generation efficiency and 33% rise in conversion rates. Remarkably, 85% of reviewers highlight Leadium's strong project management and strategic planning capabilities, underscoring their commitment to client success.

    See all 40 projects
    11 of 13 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Outsourcing Services for Senior Care Co

    5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read more
    Read 13 Reviews

    Industry Experience

    Leadium has garnered positive feedback across various industries, particularly in Software, Financial Services, Healthcare, and Food & Beverages. Clients commend their lead generation expertise, effective project management, and the ability to adapt strategies to meet specific industry needs. In Software, they excelled in enhancing sales pipelines. In Financial Services and Healthcare, their targeted outreach has significantly increased qualified leads. Overall, sentiment across industries leans towards satisfaction, positioning Leadium as a valuable partner for businesses seeking growth in these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software Healthcare

    View projects from:

    United States (31) Belgium (1) Dominican Republic (1) Singapore (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Midway Islands Time (MIT)
    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • New Zealand Standard Time (NST)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Puts the customer first

    Simply Contact consistently prioritizes customer needs, as evidenced by their tailored solutions and effective communication. Clients commend their ability to understand specific challenges and provide customized support, leading to improved customer satisfaction and operational efficiency. One client highlighted their responsiveness and project management skills, noting a 30% increase in response time and no significant issues during the project. Overall, the sentiment reflects a strong commitment to putting the customer first.
    • Customer Support Services for Email Deliverability Platform
      5.0 Nov 28, 2023

      Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.

      Read Full Review
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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 11 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View Profile Visit Website
    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Receptive

    Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are, they respond in real time and quick.

      Read Full Review
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    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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  • Remote CoWorker Logotype

    4.8 170 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a company specializing in Customer Support Services, providing an array of solutions including inbound and outbound call handling, telemarketing services, and administrative support. The reviews indicate a 100% satisfaction rate, highlighting their exceptional project management, responsiveness, and alignment with client values. Notably, 70% of reviewers emphasize their budget-friendly pricing as a key selection factor.

    See all 170 projects

    Reviews mention Hard working

    The reviews highlight a strong sentiment of hard work among Remote CoWorker's team members. Clients praised their virtual assistants as 'humble, smart, and hardworking,' and noted that they consistently deliver results on time while showing eagerness to learn and improve. For instance, one client emphasized the hard work and intelligence of their assistant, Zhinette, while another remarked on the enthusiastic and flexible nature of their hired staff, underscoring the overall positive perception of the company's work ethic.
    • Staffing & Back Office Outsourcing for E-Learning Company
      5.0 Oct 26, 2023

      The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. The staff member has been flexible, enthusiastic and hard working. Yes, they have increased in efficiency as time has gone on and shown a willingness to learn and improve.

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    • Remote Secretary Services for Law Firm
      5.0 Jul 21, 2023

      On time and eager to work hard. Their cost-to-service ratio was excellent.

      Read Full Review
    • Data Entry for Investment Group
      5.0 Nov 17, 2021

      I had the opportunity to work with Zhinette a VA through Remote CoWorker. Not only was she super intelligent and hard-working but the company representative who set up the process, Apple, made the whole onboarding process a breeze! I would not hesitate to recommend them to any business that needs virtual assistant help.

      Read Full Review
    • Outbound Call Support for Real Estate Company
      5.0 Jun 1, 2020

      Their management is the most impressive thing. They’re on top of everything. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.

      Read Full Review
    • Back-Office Outsourcing for Recruitment Agency
      5.0 Nov 11, 2025

      My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.

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    21 of 21 reviews are 5 stars
    4 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 21 times in the past 6 months

    Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
    Read 21 Recent Reviews
    17 of 18 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Platform

    5.0 — Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. Read more
    Read 18 Reviews

    View projects from:

    United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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  • BPO Hive LLC Logotype

    4.9 10 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +1 service
    20% Sales Outsourcing

    BPO Hive LLC is a versatile provider of Contact Center Services, specializing in Customer Support and both Inbound and Outbound Call Center operations. With a focus on quality and efficiency, 100% of reviewers commend their responsiveness and alignment with client values, and they are noted for enhancing operational efficiency and delivering exceptional telephonic support without any identified shortcomings.

    See all 10 projects

    Reviews mention Reliable

    Clients consistently describe BPO Hive LLC as a reliable partner, noting their organized project management and proactive communication. One CEO highlighted their ability to meet deadlines and adapt quickly to changing needs, while another praised their commitment to quality in lead generation. Feedback emphasized high accuracy rates, timely deliverables, and an impressive issue resolution rate. Overall, the sentiment reflects a strong confidence in BPO Hive LLC’s reliability and professionalism throughout various projects.
    • Call Center Services for Solar Energy Consultancy
      4.0 Nov 4, 2025

      Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. Their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner.

      Read Full Review
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    Industry Experience

    BPO Hive LLC has demonstrated strong expertise across multiple industries, including Retail, Chemicals & Biotechnology, Energy & Natural Resources, Contracting, Real Estate, Consulting, and Financial Services. Feedback highlights their effective communication, responsiveness, and ability to meet project goals, leading to improved operational efficiency, increased appointment-setting, and high-quality customer service. Overall sentiment across industries is positive, with clients appreciating their adaptability and commitment to quality, making them a suitable partner for varied sector needs.

    Read All Reviews

    Select Industry to see insights

    Contracting Energy & natural resources Chemicals & Biotechnology Retail Financial services Real estate Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight BPO Hive LLC's strong value for cost, with multiple reviews citing their pricing as a key factor in selection. One CEO noted the service provided 'good value for cost' while another praised their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the affordability and effectiveness of their solutions, emphasizing that the company's services have significantly improved operational efficiency without compromising quality.
    Read All Reviews

    View projects from:

    Australia (3) United States (2) Canada (1)

    This provider is fluent in 2 languages:

    • English
    • Arabic

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Innovative

    Clients have consistently highlighted Valoris Center's innovative approach, particularly in project management, where they introduced creative ideas that enhanced service delivery. One client noted their proactive strategy and professional handling of customer interactions, which significantly contributed to achieving an 80% contact rate. Overall sentiment reflects a strong appreciation for Valoris Center's ability to combine innovation with effective results, indicating they are well-suited for future collaborations.
    • Call Center & Sales Services for FinTech Platform Co
      5.0 Nov 14, 2024

      The project management team was highly professional, consistently bringing innovative ideas to the table and delivering the expected results.

      Read Full Review
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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.
    Read 2 Recent Reviews

    Industry Experience

    Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
    Read All Reviews
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    Belkins Logotype

    Belkins

    4.9 229 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 229 projects

    Reviews mention Trustworthy

    Clients consistently express high levels of trust in Belkins, citing their professionalism and reliability. One CEO noted, 'you can really trust that Belkins is a great choice,' highlighting their ability to deliver on promises. Another client emphasized the strong partnership built on trust, stating, 'we believed in them and we're not wrong.' Overall, feedback reflects a sentiment of confidence in Belkins' capabilities and their commitment to achieving measurable results.
    • Lead Generation for Consulting Firm
      5.0 Mar 22, 2022

      Belkins' team became an extension of our internal team. They are trusted advisors, insightful and not afraid to share when something isn’t working. They always stay in touch, so we feel that our marketing efforts are thoroughly monitored and managed.

      Read Full Review
    • Lead Generation Services for Link Building Company
      5.0 Nov 4, 2025

      If you’re looking for a lead generation partner, you can really trust that Belkins is a great choice. They know what they’re doing, deliver real results, and actually do what they promise which is rare in this industry.

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    5 of 6 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 6 times in the past 6 months

    In the past six months, Belkins has received overwhelmingly positive feedback from clients, highlighting their effective lead generation and strong project management. Clients praised their ability to deliver quantifiable results, such as 78 appointments leading to six closed deals and 137 booked demos. Communication was noted as clear and timely, with clients appreciating the team's hands-on approach and adaptability. Overall, clients expressed satisfaction with the partnership, indicating no significant areas for improvement.
    Read 6 Recent Reviews
    45 of 48 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for E-Commerce Dev Agency

    5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read more
    Read 48 Reviews

    View projects from:

    United States (135) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

    This provider is fluent in 3 languages:

    • English
    • German
    • French

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Mountain Standard Time (MST)
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    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Collaborative

    Clients commend A-SALES AB for their collaborative approach, highlighting the seamless integration with internal teams and proactive communication. One client noted the partnership felt like a true collaboration rather than a mere client-service relationship. Another emphasized A-SALES AB's responsiveness to feedback, making necessary adjustments to strategies in real time and conducting regular check-ins, which fosters a productive working environment. Overall, the sentiment around collaboration is overwhelmingly positive, reflecting strong teamwork and effective communication.
    • Sales Outsourcing & Lead Generation for Compliance Platform
      5.0 Feb 25, 2025

      If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.

      Read Full Review
    • Lead Generation Services for Consulting Company
      5.0 Mar 15, 2025

      We frequently met to review our progress and tackle any issues, ensuring we stayed focused on our objectives. Their team was always accessible. It truly felt like a real collaboration rather than just a client-service relationship.

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    19 of 20 reviews are 5 stars
    12 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 20 times in the past 6 months

    Recent client feedback on A-SALES AB highlights a strong performance in lead generation and project management. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach strategies that effectively engaged target audiences. Positive remarks focused on their structured processes, timely deliverables, and the ability to adapt messaging to specific markets. However, one review noted a significant dissatisfaction due to low-quality output, contrasting with the overall sentiment of satisfaction and effective collaboration across multiple projects.
    Read 20 Recent Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

    This provider is fluent in 26 languages:

    • English
    • Arabic
    • Russian
    • Portuguese
    • German
    • French
    • Turkish
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View all languages
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  • Virtual Sales Limited Logotype

    4.8 15 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Services provided

    10% Call Center Services
    90% Sales Outsourcing

    Virtual Sales Limited is a company specializing in Contact Center Services, providing exceptional outbound call services and lead generation. They receive overwhelmingly positive feedback, with reviewers highlighting their impressive call outputs, efficient project management, and ability to meet objectives swiftly. Notably, 100% of reviewers praised their responsiveness and professionalism, emphasizing their seamless integration with client teams and significant impact on business growth.

    See all 15 projects
    2 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Center Services for AI Transcription platform

    5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read more
    Read 4 Reviews

    Industry Experience

    Virtual Sales Limited has demonstrated strong expertise across various industries, including Software, IT Services, Financial Services, Construction, and Advertising. Clients consistently praise their ability to generate leads, book meetings, and enhance engagement. Feedback highlights their professionalism, timely communication, and adaptability. Overall, the sentiment is overwhelmingly positive, indicating that Virtual Sales Limited is particularly effective in the technology and software sectors, making them a valuable partner for businesses seeking growth in these areas.

    Read All Reviews

    Select Industry to see insights

    Information technology Software IT Services Construction Financial services Advertising & marketing Consulting

    More responsive than most other service providers

    Virtual Sales Limited is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    England (6) United States (2) Bulgaria (1) Croatia (1) France (1)

    This provider is fluent in 4 languages:

    • English
    • Spanish
    • German
    • French

    This provider is available in 5 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 46 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999

    Services provided

    20% Call Center Services
    60% Sales Outsourcing
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Appointment Setter Online is a company specializing in call center services, particularly in appointment setting and outbound call center services. Reviews highlight their professionalism, reliable communication, and effective project management, contributing to increased qualified leads and improved conversion rates. About 80% of reviewers appreciated their flexibility and responsiveness, while around 65% noted improvements in appointment bookings or sales conversions.

    See all 46 projects
    26 of 27 reviews are 5 stars
    16 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 27 times in the past 6 months

    In the last six months, clients have praised Appointment Setter Online for their effective lead generation and appointment-setting services. Feedback highlights significant increases in scheduled consultations and qualified leads, with one client noting a 40% rise in bookings. Clients appreciated the team's professionalism, timely communication, and adaptability to changing needs. Overall sentiment is highly positive, though some suggested improvements include more frequent progress updates and detailed reporting.
    Read 27 Recent Reviews

    Industry Experience

    Appointment Setter Online has garnered positive feedback across various industries, including construction, education, automotive, non-profit, and business services. Clients in construction praised their lead generation and appointment setting, noting significant growth in inquiries and conversions. In education, their ability to enhance parent engagement and improve enrollment was emphasized. Overall, the sentiment is overwhelmingly favorable, highlighting their professionalism, responsiveness, and the ability to adapt to client needs, making them a strong fit for industries focused on customer interaction and growth.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Automotive Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Legal Medical Advertising & marketing Nonprofit Home Services Education

    More responsive than most other service providers

    Appointment Setter Online is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
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  • Prialto Logotype

    5.0 43 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 43 projects

    Reviews mention Honest

    Clients consistently praise Prialto for their honesty and transparency in communication, describing the team as 'trustworthy' and 'professional.' One client highlighted that Prialto's assistant, Christine, became an indispensable partner by proactively learning their business and anticipating needs. Feedback indicates that Prialto's project management exceeded expectations, with timely delivery of tasks and effective problem-solving. While minor billing issues were noted, overall sentiment remains highly positive, emphasizing the company's commitment to integrity and client satisfaction.
    • Virtual Assistant Services for Consulting Firm
      4.5 Jul 31, 2025

      Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whenever I have needed to adjust scope, delegate a new project, or pivot due to shifting client priorities, Christine and the Engagement Management Team (Jasmine, Karen, Miles) have responded immediately, often proactively identifying process improvements or workflow bottlenecks before I noticed them myself.

      Read Full Review
    • Virtual Assistant Services for Consulting Firm
      4.5 Jul 31, 2025

      The trust, professionalism, and reliability Christine and the Prialto team have brought to the table have enabled me to confidently delegate, focus on scaling my business, and deliver an even higher standard of service to clients. Prialto’s team structure ensures redundancy and continuity, minimizing risk of interruption. Occasional confusion around billing or credits is the only reason for not giving a perfect score, but this confusion is offset by highly responsive and efficient client support delivery.

      Read Full Review
    • Virtual Assistant Services for Consulting Firm
      4.5 Jul 31, 2025

      While my experience with Prialto has been overwhelmingly positive, there are a few areas where continued growth would add even more value, especially for clients like me who are running small, dynamic, growing, and client-facing consultancies. More Transparent, Real-Time Billing and Credits: There was one instance where credits from contract adjustments or overpayments took some time to appear on my monthly invoice and required me to request a revised invoice. A more transparent, self-serve portal for tracking credits, usage, and outstanding balances in real time would add peace of mind and simplify financial planning.

      Read Full Review
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    4 of 5 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In the last six months, client feedback for Prialto has been overwhelmingly positive, highlighting their responsiveness and efficiency. Clients noted significant improvements in productivity, with one user reporting a doubling of client capacity due to effective scheduling support. Prialto's team structure, which provides backup and multiple layers of support, was frequently praised. However, some clients suggested a need for greater industry awareness and flexibility in service packages. Overall, Prialto is viewed as a reliable partner in enhancing operational efficiency.
    Read 5 Recent Reviews

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
    Read All Reviews
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  • Callbox Logotype

    4.6 119 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Services provided

    10% Call Center Services
    60% Sales Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Back Office Outsourcing

    Callbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.

    See all 119 projects

    Reviews mention Well-organized projects

    Client feedback highlights Callbox's exemplary project organization, with multiple reviews noting their structured approach and clear communication. One client praised their professionalism and methodical processes, stating they felt at ease during initial meetings. Another remarked on the effective workflow, with seamless integration as an extension of their sales team. Overall sentiment reflects high satisfaction, with clients expressing confidence in Callbox's ability to manage projects efficiently and adapt to specific needs.
    • Lead Generation for Financial Service Company
      4.5 May 11, 2022

      They have a very effective, structured, and efficient process.

      Read Full Review
    • Lead Generation for Software Company
      5.0 Apr 14, 2022

      They had a very clear and structured process.

      Read Full Review
    • Lead Generation for Web Conferencing SaaS
      4.0 Nov 18, 2021

      Callbox is good at project management. They’ve delivered the required number of leads on time with our sales cycle and within our budget. We communicate through emails and weekly calls to review performance. We use HubSpot as our CRM.

      Read Full Review
    • Lead Generation for Digital Solutions Provider
      4.0 Jul 20, 2021

      I am impressed with their campaign delivery and campaign management experience. Pretty structured.

      Read Full Review
    • Telemarketing Lead Generation for Computer Software Company
      4.0 May 14, 2021

      They were very organized and professional. Their feedback reports were also informative.

      Read Full Review
    Read All Reviews
    29 of 57 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Cybersecurity Solutions Provider

    4.5 — Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. Read more
    Read 57 Reviews

    Industry Experience

    Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & music

    Average Project Cost Breakdown

    $10,000 to $49,000 (60) Less than $10,000 (16) $50,000 to $199,999 (15) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.
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  • Big Outsource Logotype

    5.0 46 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    30% Back Office Outsourcing +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

    See all 46 projects

    Reviews mention Autonomous

    Clients express a high level of satisfaction with Big Outsource's autonomy and initiative in managing tasks. One client noted that their virtual assistant worked independently, required minimal direction, and even made thoughtful suggestions to improve workflows. Another client highlighted the team's proactive approach, stating they anticipated needs and maintained effective communication without needing to be chased for updates. Overall, the sentiment reflects confidence in Big Outsource's ability to operate autonomously and deliver quality results.
    • Back-Office Support & Customer Service for Fitness Company
      5.0 Jun 19, 2025

      I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.

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    • Back Office Outsourcing for Healthcare Company
      5.0 Aug 5, 2025

      They followed a task list template we used weekly, and they worked independently without needing constant direction. The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients.

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    10 of 10 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 10 times in the past 6 months

    Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
    Read 10 Recent Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Telecommunications Company

    5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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  • HelpSquad Logotype

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Great project management

    Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.
    • Conversion Optimization for Digital Marketing Agency
      5.0 Nov 18, 2024

      They were in constant contact via email, and if I ever had a question I could get on a call with their team.

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    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
    Read 2 Recent Reviews
    8 of 8 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Helpware CX Logotype

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
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  • Wing Assistant Logotype

    4.7 33 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Sales Outsourcing

    Wing Assistant is a company specializing in Contact Center Services and Customer Support Services, offering telephonic support and call handling. With a 100% positive feedback rate, clients commend their dedication, dependability, and timely delivery. Approximately 50% of reviewers emphasize the ease of collaboration and alignment with company values.

    See all 33 projects
    3 of 5 reviews are 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In the past six months, client feedback regarding Wing Assistant has been largely positive, highlighting their responsiveness and quality of work. Clients praised the effective communication and timely delivery of tasks, with one noting impressive lead generation efforts and another appreciating the operational support that improved customer service efficiency. However, a notable negative experience pointed to poor project management and inadequate supervision, leading to unresolved issues and increased workload. Overall, the sentiment is mixed, with strong performance in some areas and significant room for improvement in others.
    Read 5 Recent Reviews
    2 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Marketing & Outreach Services for Education Company

    5.0 — Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Wing Assistant's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while delivering 'good value for cost.' Another remarked on achieving operational support at a fraction of the cost compared to U.S. services, underscoring their affordability. Overall, sentiments lean positively, with many clients expressing satisfaction with the quality of work relative to the investment, although a few mentioned occasional delays in communication.
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    United States (25) Canada (2) Puerto Rico (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
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  • Ambs Call Center Logotype

    5.0 15 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Jackson, MI

    Services provided

    100% Call Center Services

    Ambs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.

    See all 15 projects

    Reviews mention Exceptional performance

    Clients express exceptional satisfaction with Ambs Call Center's performance, highlighting their outstanding customer service and dependability. One client noted, 'Aaron and his team are outstanding!' and emphasized the 'above and beyond' nature of their service. The company’s alignment with client values and its ability to deliver timely, effective support were also commended, leading to a consistent sentiment of 100% satisfaction with no identified areas for improvement.
    • After Hours Answering Service for Flooring Business
      5.0 Jun 8, 2018

      The level of training for each employee is remarkable. Everyone that we speak to seems to have been briefed on our business, which is important for serving our needs. Their price is also impressive. There’s no way we could replicate what they do for what they charge.

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    • Call Center Services for Mental Health Counseling Company
      5.0 Jun 10, 2025

      Aaron and his team are outstanding! The customer service is above and beyond!

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    13 of 14 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist for Consulting & Investigations Firm

    5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read more
    Read 14 Reviews

    Industry Experience

    Ambs Call Center has garnered positive feedback across several industries, specifically Healthcare, HVAC, Automotive, Advertising & Marketing, Utilities, Arts & Entertainment, Real Estate, and Retail. In the Healthcare sector, they are praised for outstanding customer service and reliability, enhancing patient coordination. HVAC clients appreciate their professionalism and quick response times. Automotive customers noted improved customer engagement. Overall, the sentiment is overwhelmingly positive, with clients highlighting Ambs' commitment to service excellence, effective communication, and adaptability across diverse industry needs.

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    Select Industry to see insights

    HVAC Automotive Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Healthcare Legal
    $149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.

    Ambs Call Center's Answering Service Plan

    Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.
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  • 1840 & Company Logotype

    4.8 15 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Services provided

    15% Call Center Services
    20% Customer Service Outsourcing
    20% HR Outsourcing +3 services
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing

    1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.

    See all 15 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for 1840 & Company reflect a strong positive sentiment, highlighting their effective communication and alignment with client values. A client noted the successful outsourcing of finance staff, emphasizing the quality of work and timely project management. The company's dedication to supporting the hiring and onboarding process was particularly praised, with no significant areas for improvement identified. Overall, clients appreciate the good value for cost and the cultural fit with their needs.
    Read 1 Recent Review
    3 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Healthcare Co

    5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read more
    Read 4 Reviews

    View projects from:

    United States (7) Canada (3) Australia (1) Kenya (1)

    This provider is fluent in 10 languages:

    • English
    • Spanish
    • Arabic
    • Mandarin
    • French
    • Italian
    • German
    • Hindi
    • Portuguese
    • Romanian

    This provider is available in 1 time zone:

    • Central Standard Time (CST)
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  • MarKam Solutions Logotype

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    10% Back Office Outsourcing

    MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

    See all 9 projects

    Reviews mention Accommodating

    Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.
    • Call Center Services for Logistics & Supply Chain Company
      5.0 Nov 7, 2024

      They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.

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    3 of 3 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, MarKam Solutions has received consistently positive feedback for their exceptional project management and adaptability. Clients highlighted their proactive communication and ability to tailor solutions to meet specific needs, as evidenced by one client's remark on their 'personal approach' despite budget constraints. Another noted a 50% increase in lead generation and a 35% improvement in conversion rates due to MarKam's strategic methods. Overall, clients expressed satisfaction with the quality of service and responsiveness, indicating a strong fit for various project requirements.
    Read 3 Recent Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

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    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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  • Purple Sales Logotype

    4.7 19 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    65% Sales Outsourcing
    10% CRM Consulting and SI +3 services
    5% Content Marketing
    5% Email Marketing
    5% Web Design

    Purple Sales is a sales development and contact center services company specializing in lead generation, appointment setting, and outbound call center services. The reviews highlight their impressive ability to integrate with clients' teams, with 100% of reviewers noting their efficient project management and communication. Positive feedback is prevalent, with 95% of reviewers praising their strategic approach and customer-focused service. Purple Sales is highly regarded for its proficiency in securing qualified leads and enhancing clients' sales pipelines.

    See all 19 projects
    0 of 7 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Industrial Cleaning Company

    4.5 — Purple Sales provided lead generation services for an industrial cleaning company. The team sourced companies and contacts in three regions, defined call and email scripts, and made qualified Read more
    Read 7 Reviews

    Industry Experience

    Purple Sales has demonstrated strong expertise across various industries including Human Resources, Information Technology, IT Services, Business Services, Telecommunications, Non-profit, Advertising & Marketing, Energy & Natural Resources, and Media. Client feedback highlights their effectiveness in lead generation, appointment setting, and sales strategy development. Overall, sentiment is highly positive, emphasizing their attentive service, innovative solutions, and commitment to client success, making them a suitable partner for organizations seeking impactful sales and marketing support.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Software Advertising & marketing Media Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    The feedback regarding Purple Sales' cost and value for money is predominantly positive. Clients frequently highlight that their pricing fits within budgetary constraints while delivering substantial value. For instance, one client noted, 'we chose them because their pricing fit our budget, and they offered good value for the cost.' Another client emphasized, 'good value for cost' as a significant factor in their selection. Overall, clients express satisfaction with the return on investment, often citing measurable outcomes such as increased leads and improved sales metrics.
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    View projects from:

    Canada (13) United States (4) France (1)

    This provider is fluent in 2 languages:

    • English
    • French

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Valoris Center Logotype

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Innovative

    Clients have consistently highlighted Valoris Center's innovative approach, particularly in project management, where they introduced creative ideas that enhanced service delivery. One client noted their proactive strategy and professional handling of customer interactions, which significantly contributed to achieving an 80% contact rate. Overall sentiment reflects a strong appreciation for Valoris Center's ability to combine innovation with effective results, indicating they are well-suited for future collaborations.
    • Call Center & Sales Services for FinTech Platform Co
      5.0 Nov 14, 2024

      The project management team was highly professional, consistently bringing innovative ideas to the table and delivering the expected results.

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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.
    Read 2 Recent Reviews

    Industry Experience

    Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
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  • Lunas Consulting Logotype

    Lunas Consulting

    5.0 27 reviews
    Premier Verified
    $1,000+
    Undisclosed
    10 - 49

    Services provided

    20% Call Center Services
    50% Sales Outsourcing
    30% Business Consulting

    Lunas Consulting is a business consulting firm specializing in enhancing lead generation, sales processes, and digital marketing strategies. Across the reviews, 100% of clients praised their data-driven solutions and ability to tailor strategies to industry-specific needs. With consistently high ratings, Lunas Consulting is commended for their timely project management and personalized approach, resulting in significant improvements in conversion rates and client engagement.

    See all 27 projects
    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Lunas Consulting has received overwhelmingly positive feedback, highlighting their expertise in enhancing outreach strategies and go-to-market messaging. Clients noted significant improvements in meeting conversions and buyer engagement, with one CEO praising their quick adaptability to shifting targets. The IT Director emphasized Lunas' ability to create tailored messaging that resonated with specific personas, leading to deeper conversations. Overall, clients expressed high satisfaction with timely deliverables and exceptional communication, with no areas for improvement identified.
    Read 3 Recent Reviews

    Industry Experience

    Lunas Consulting has demonstrated significant expertise across various industries including Software, Financial Services, Information Technology, Beauty & Cosmetics, Retail, and Business Services. The consensus among clients highlights their strengths in enhancing lead generation, optimizing messaging tailored to specific personas, and improving sales processes, leading to increased conversion rates and stronger customer engagement. Overall, sentiment is overwhelmingly positive, particularly in Software and Financial Services, where clients reported substantial growth in performance and satisfaction.

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    Select Industry to see insights

    Software Financial services Information technology Beauty & Cosmetics Retail Business services Advertising & marketing

    View projects from:

    United States (10) Canada (2) England (2) Netherlands (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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  • Atlantic Growth Solutions Logotype

    4.9 13 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Fredericton, Canada

    Services provided

    65% Sales Outsourcing
    15% Corporate Training & Coaching
    10% CRM Consulting and SI +1 service
    10% Recruiting

    Atlantic Growth Solutions is a company specializing in Telemarketing Services and Outbound Call Center operations, serving as a marketing and sales arm for lead generation in the B2B sector. Reviews indicate a 100% satisfaction rate with their efficient project management and personalized engagement model. Clients appreciate the flexibility and dedication of key personnel, though some suggest additional resources could enhance efficiency.

    See all 13 projects

    Reviews mention Adaptable

    Clients expressed a highly positive sentiment regarding Atlantic Growth Solutions' adaptability. One client highlighted Kent's ability to quickly adjust and prepare for various needs, such as refining messaging and reviewing deal strategies. The feedback emphasized that Kent consistently delivered on promises and maintained responsiveness throughout the project. This adaptability contributed to significant improvements in sales processes, demonstrating a strong alignment with client goals and an eagerness to support evolving requirements.
    • Sales Consulting & Training for Microbial Testing Company
      5.0 Jul 2, 2025

      Atlantic Growth Solutions consistently delivered what they promised on time and were responsive to our needs. Whether it was refining our messaging, reviewing deal strategy, or helping us build better pipeline hygiene, Kent adapted quickly and came prepared.

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    2 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Atlantic Growth Solutions has received positive feedback for their effective lead generation and project management capabilities. Clients highlighted their responsiveness and ability to deliver qualified leads without significant client input. Notably, one client reported a 30% increase in average deal size and a 40% reduction in sales cycle duration. While clients appreciated the results-oriented approach, they suggested improvements in communication regarding lead conversations and better CRM integration.
    Read 3 Recent Reviews

    Industry Experience

    Atlantic Growth Solutions has garnered positive feedback across various industries, including Government, Chemicals & Biotechnology, Consulting, Information Technology, Healthcare, Transportation, Energy & Natural Resources, Consumer Products, and Software. Clients commend their expertise in lead generation, sales process optimization, and strategic coaching, demonstrating a strong results-oriented approach. Overall sentiment indicates a high level of satisfaction and effective project management, particularly in industries emphasizing B2B sales and technology-driven solutions.

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    Select Industry to see insights

    Software Other Industry Chemicals & Biotechnology Information technology Healthcare Transportation Energy & natural resources Consumer Products Consulting Government

    View projects from:

    Canada (12) United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 7 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • Canada Newfoundland Time (CNT)
    View Profile Visit Website
  • OBI Services Logotype

    OBI Services

    5.0 19 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    10% Content Marketing +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

    See all 19 projects
    11 of 11 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 11 times in the past 6 months

    Recent reviews of OBI Services highlight a strong overall sentiment, with clients praising their attention to detail, commitment to accuracy, and effective project management. For example, Lemon MSS noted that OBI consistently delivered clean datasets, enhancing internal processing efficiency. Operation HOPE reported a 40% improvement in response times due to OBI's support. Additionally, clients appreciated their adaptability and proactive communication, although suggestions for improved onboarding documentation and faster training processes were mentioned.
    Read 11 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
    Read All Reviews

    More responsive than most other service providers

    OBI Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

    This provider is fluent in 1 language:

    • English
    View Profile Visit Website
  • LEX Reception Logotype

    LEX Reception

    4.9 32 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    LEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.

    See all 32 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have expressed high satisfaction with LEX Reception's professional and responsive service, particularly highlighting the positive impact on client communication and appointment scheduling. One client praised their dedicated account manager, Latasha, for her tailored support and valuable insights, which enhanced business operations. However, suggestions for improvement included the addition of appointment calendar access in their mobile app and the availability of Arabic-speaking receptionists.
    Read 1 Recent Review
    26 of 29 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Immigration Law Firm

    5.0 — LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. Read more
    Read 29 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (22) $10,000 to $49,000 (4)

    What Clients Have Said

    Clients overwhelmingly express satisfaction with Lex Reception's value for money, noting the affordability of their services, which typically range from $100 to $600 per month depending on usage. Many clients highlight the significant return on investment, with one attorney stating, 'LEX Reception is well-worth the money. You’re going to get a higher ROI.' Additionally, another client mentioned saving costs by being advised to switch to a less expensive plan. Overall, the sentiment reflects that Lex Reception provides high-quality service at competitive pricing.
    Read All Reviews

    View projects from:

    Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
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  • Boldr. Logotype

    4.8 10 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a customer service center specializing in contact center services and call handling. They provide both inbound and outbound call center solutions, including lead qualification, live chat, and telephonic support. Reviews indicate high customer satisfaction and seamless integration with client businesses, with recurring praise for their adaptability and management capabilities. However, staying responsive to changes and providing more proactive feedback are noted areas for improvement.

    See all 10 projects

    Reviews mention Flexible

    Overall, client feedback reflects a highly positive sentiment regarding Boldr.'s flexibility. Clients noted their ability to adapt strategies and solutions to meet evolving needs, with one stating, "Boldr has been very supportive and flexible with us when it comes to our requests and processes." Another client emphasized their exceptional level of customization, stating that Boldr. understands their specific needs and provides tailored support solutions. This adaptability has been instrumental in fostering successful partnerships across various projects.
    • PEO Support for Baby Registry Platform
      4.5 Aug 12, 2022

      With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.

      Read Full Review
    • Data Services Outsourcing for Machinery Mnfctrng Company
      5.0 Aug 5, 2022

      I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us when it comes to our requests and processes.

      Read Full Review
    • Customer Service for E-Commerce and Consumer Products Co.
      5.0 Jul 19, 2022

      From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.

      Read Full Review
    • BPO, EOR & Customer Service Outsourcing for Online Platform
      5.0 Feb 11, 2025

      They’re very quick, responsive, and flexible. We primarily communicate over Gmail and Slack. Then, we have regular meetings over Google Meet. Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work.

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    2 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Insurance Company

    5.0 — Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. Read more
    Read 3 Reviews

    Industry Experience

    Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

    View projects from:

    United States (6) Austria (1) Canada (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino
    View Profile Visit Website
  • IntelligentBee Logotype

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing

    IntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.

    See all 9 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, reviews for IntelligentBee highlight their exceptional IT support services, with clients noting impressive response times and high satisfaction rates. One client from Gorgias emphasized their flexibility and ability to handle diverse tasks beyond initial agreements. However, a suggestion for improvement was made regarding better documentation of standard operating procedures. Overall, the sentiment is overwhelmingly positive, showcasing IntelligentBee as a reliable partner for technical support.
    Read 1 Recent Review

    Industry Experience

    IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Automotive Media IT Services Software Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.
    Read All Reviews
    $1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interaction

    Community Management

    Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.
    View Packages
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  • Remote Team Solutions Logotype

    5.0 22 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +7 services
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Remote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.

    See all 22 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Remote Team Solutions highlight strong client satisfaction, particularly regarding their project management and trustworthiness. A CTO from Nutiliti emphasized the seamless handling of utility operations and praised RTS for their alignment with company values and culture. Clients appreciate the flexibility in management style and the consistent support provided by RTS. Overall, feedback indicates a solid partnership with no noted areas for improvement, reinforcing a positive sentiment toward the company.
    Read 1 Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Pest Control Company

    5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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  • JMS Elite Logotype

    4.9 7 reviews
    Premier Verified
    $25,000+
    $50 - $99 / hr
    10 - 49
    Willoughby, OH

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    20% Market Research

    JMS Elite is a company specializing in Contact Center Services, offering expertise in both inbound and outbound call handling. Across various reviews, the company is praised for its effective lead generation and telemarketing services, with customers consistently highlighting their professionalism and insightful reporting. Approximately 100% of reviewers commend their ability to integrate seamlessly with client operations and provide valuable customer intelligence.

    See all 7 projects

    Reviews mention Communicative

    Clients have consistently praised JMS Elite for their exceptional communication skills. One client noted the 'excellent' communication during the onboarding process, highlighting timely reporting and full transparency. The agency's ability to thoroughly understand their clients' industries and pain points was also commended, contributing to a productive workflow. Overall, the sentiment reflects a strong appreciation for JMS Elite's communicative approach, with clients feeling well-informed and engaged throughout their projects.
    • Lead Generation & Calling Program for Marketing Agency
      5.0 Feb 4, 2021

      The onboarding process was thorough and the communication between our team and their callers was excellent. We receive timely reporting and have full transparency into the calling program.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for JMS Elite highlights their exceptional professionalism and responsiveness, particularly in lead generation efforts. A president of an insurance company praised their commitment to quality, noting the impressive competence of their business development executives. Clients appreciate the timely delivery of reports and regular communication, which fosters a collaborative partnership. The firm is recognized for its focus on hiring experienced salespeople, contributing to a successful and supportive working relationship.
    Read 1 Recent Review
    4 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outreach & Lead Prospecting for Software & Sensors Co

    5.0 — A software and sensors company partners with JMS Elite to conduct customer outreach. Using contact lists and talking points, JMS Elite calls potential customers, identifies leads, and schedules Read more
    Read 4 Reviews

    View projects from:

    Charlotte, North Carolina (1) Noblesville, Indiana (1) Minneapolis, Minnesota (1) San Francisco, California (1) Seattle, Washington (1) Williston, Vermont (1) Orange County, California (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Uptown Creation Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Iowa City, IA

    Services provided

    35% Social Media Marketing
    20% Marketing Strategy
    20% Sales Outsourcing +2 services
    15% Email Marketing
    10% Direct Marketing

    Uptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. With a 100% positive feedback rate across reviews, clients consistently praise their expertise in LinkedIn strategies, professionalism, timely delivery, and ability to generate high-quality leads and meetings. Notably, 100% of reviewers commend their approach to crafting personalized campaigns and understanding client needs.

    See all 20 projects
    4 of 4 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In recent reviews, Uptown Creation has received overwhelmingly positive feedback for their LinkedIn strategy and outreach services. Clients praised their responsiveness and professionalism, with one noting they booked 37 meetings and generated over $700,000 in pipeline. Another emphasized their expertise, stating they booked 30 meetings leading to seven-figure pipeline growth. The team's ability to turn data into actionable insights and maintain clear communication was highlighted as a key strength. Overall, clients reported high satisfaction with their results and collaboration.
    Read 4 Recent Reviews

    Industry Experience

    Uptown Creation has garnered positive feedback across various industries including Advertising & Marketing, Business Services, Financial Services, IT Services, Healthcare, and more. Clients consistently praise their expertise in LinkedIn outreach, lead generation, and content strategy, resulting in significant revenue generation and successful engagement with target markets. The overall sentiment reflects strong satisfaction with their professional communication, timely delivery, and tailored approach, making them a suitable partner for businesses looking to enhance their LinkedIn presence and achieve measurable growth.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Business services Financial services Information technology Healthcare Research Software Consumer Products Consulting Real estate IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (5) $50,000 to $199,999 (5)

    What Clients Have Said

    Clients consistently highlight Uptown Creation's exceptional value for money, emphasizing their competitive pricing and impressive results. For instance, one client noted, "Good value for cost" and reported generating over $700,000 in pipeline, while another stated, "Pricing fit our budget" and achieved a 12X ROI. Overall sentiment reflects satisfaction with the quality of service relative to cost, reinforcing Uptown Creation's reputation as a cost-effective partner in lead generation and LinkedIn outreach.
    Read All Reviews

    View projects from:

    New York City, New York (2) Miami, Florida (2) San Diego, California (2) Laguna Beach, California (1) Chicago, Illinois (1) Des Moines, Iowa (1) Fort Lauderdale, Florida (1) Newport Beach, California (1) Tampa, Florida (1) Phoenix, Arizona (1) Seattle, Washington (1) Boston, Massachusetts (1) Cumming, Georgia (1) Eatontown, New Jersey (1) Orange County, California (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 16 time zones:

    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    • Alaska Standard Time (AKST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    View all time zones
    View Profile Visit Website
  • Paragon Sales Solutions Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, England

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    25% Social Media Marketing +3 services
    10% Other Marketing
    10% Web Design
    5% Business Consulting

    Paragon Sales Solutions is a company specializing in Contact Center Services, focusing on lead generation, telesales, and customer support services. Reviews highlight their enthusiasm, adaptability, and professional approach, with 90% of clients noting impressive communication and project management skills. They successfully generate leads and build client relationships, although some suggest improvements in reporting and meeting booking efficiency.

    See all 44 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews for Paragon Sales Solutions indicate a strong overall sentiment, highlighting their expertise, responsiveness, and effective project management. Clients praised the team's knowledge and willingness to assist, noting successful outcomes such as website redesigns and lead generation for demos. One client emphasized the clarity and simplicity of communication, while another noted the team's flexibility and timely delivery. Overall, clients expressed high satisfaction with no significant areas for improvement identified.
    Read 3 Recent Reviews
    10 of 13 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for Financial Education Company

    4.0 — Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. Read more
    Read 13 Reviews

    Industry Experience

    Paragon Sales Solutions has garnered positive feedback across various industries, including Education, Insurance, Arts, and Manufacturing. Clients praised their expertise in lead generation, project management, and adaptability, with a strong emphasis on clear communication and timely deliverables. In Education, they excelled in creating resources for inclusive student support. In Insurance and Business Services, their effective outreach strategies enhanced client engagement and lead generation. Overall, their proven impact positions them as a valuable partner for organizations seeking growth in diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and Transport

    Average Project Cost Breakdown

    Less than $10,000 (17) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Paragon Sales Solutions' competitive pricing and exceptional value for money. For instance, one client noted that their pricing 'fit our budget,' while another emphasized the 'good value for cost' offered. Overall, the sentiment is overwhelmingly positive, with numerous clients appreciating the company's ability to deliver results without exceeding financial expectations. Their flexibility in accommodating different budgetary needs further reinforces their reputation for providing cost-effective solutions.
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  • Adentcom Contact Center & BPO Logotype

    Adentcom Contact Center & BPO

    4.9 6 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    Adentcom Contact Center & BPO is a professional contact center service provider specializing in inbound and outbound call center services, customer support, and telemarketing services. The company is highly regarded for its responsive communication, adaptability, and alignment with client values, with 100% of reviewers praising their professionalism and project management. Clients consistently report high satisfaction with Adentcom’s ability to deliver results effectively.

    See all 6 projects
    3 of 4 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back-Office Outsourcing & Call Center Services for BPO Firm

    4.5 — Adentcom Contact Center & BPO provides back-office outsourcing and call center services for a BPO firm. They manage inbound and outbound calls, data entry, and job applicant screening for tax Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Adentcom Contact Center & BPO's competitive pricing as a significant factor in their decision to engage the company, with feedback emphasizing 'good value for cost' and alignment with company values. The overall sentiment is positive, with clients expressing satisfaction in the quality of service relative to the price paid. Instances of measurable outcomes and effective project management further reinforce the perception of value, as clients report meeting their goals and receiving attentive support.
    Read All Reviews

    View projects from:

    Charlotte, North Carolina (1) Concord, New Hampshire (1) Los Angeles, California (1) Greenwood Village, Colorado (1) Lancaster, Pennsylvania (1) Gulf Breeze, Florida (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
    View Profile Visit Website
  • Uassist.ME Logotype

    4.6 33 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

    See all 33 projects

    Reviews mention Unique expertise

    Uassist.ME has received positive feedback regarding their unique expertise, particularly in IT support and lead generation. Clients highlighted the exceptional talent and reliability of the team, noting that they have never faced technical difficulties. One client emphasized the impressive skill level of the outsourced team, while another praised their effective communication and ability to significantly reduce workload. Overall, the sentiment reflects a high level of satisfaction with Uassist.ME's specialized capabilities.
    • IT Support for Real Estate Investment Firm
      5.0 Jan 15, 2021

      The level of talent that they have available is impressive. I don’t think people realize how highly skilled outsourced teams can be. They’re smart and reliable.

      Read Full Review
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    Industry Experience

    Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.

    Read All Reviews

    Select Industry to see insights

    Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services Contracting

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (8) $50,000 to $199,999 (6) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.
    Read All Reviews

    View projects from:

    United States (28) Canada (2) Brazil (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Mountain Standard Time (MST)
    View Profile Visit Website
  • MyOutDesk Logotype

    5.0 5 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA

    Services provided

    30% Back Office Outsourcing
    30% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    15% Finance & Accounting Outsourcing (FAO)

    MyOutDesk is a Contact Center Services provider excelling in Customer Support Services and Call Handling for various industries. The company received overwhelmingly positive feedback for their quality candidates and efficient project management, with no areas for improvement mentioned. Approximately 100% of reviews highlight their speed and ability to meet staffing needs effectively.

    See all 5 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of MyOutDesk highlight positive client experiences, particularly emphasizing the effective virtual assistant services provided. Clients appreciate the company's thorough vetting process, which ensures suitable candidate matches. One client noted their assistant's responsiveness and ability to manage complex tasks efficiently, enhancing daily operations. Communication with MyOutDesk is consistently praised as clear and effective. Overall, the sentiment is highly favorable, with clients reporting satisfaction and no significant areas for improvement.
    Read 1 Recent Review

    Industry Experience

    MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.

    Read All Reviews

    Select Industry to see insights

    Education Other Industry Hospitality & leisure Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.
    Read All Reviews

    View projects from:

    Greenville, South Carolina (1) Frisco, Texas (1) South Lake Tahoe, California (1) Scottsdale, Arizona (1)
    View Profile Visit Website
  • Significo Logotype

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Receptive

    Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are, they respond in real time and quick.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
    View Profile Visit Website
  • Enshored Logotype

    4.8 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    10% Call Center Services
    30% Content Moderation Services
    30% Customer Service Outsourcing +5 services
    10% Back Office Outsourcing
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

    See all 11 projects

    Reviews mention Team players

    Clients consistently highlight Enshored's strong team player mentality, emphasizing their collaborative approach and no-drama attitude. One CEO noted, 'Enshored supports our team in everything we do in marketing,' showcasing their adaptability and willingness to integrate seamlessly. Additionally, their effective project management and responsiveness in communication reinforce their commitment to teamwork. Overall, the sentiment from clients indicates a high level of satisfaction with Enshored as a supportive partner.
    • BPO for Marketing Company
      5.0 Sep 5, 2023

      Enshored’s project management is great. Although we haven’t always required complex project management, they’ve been very strong in that regard whenever we’ve needed it. We collaborate using different platforms, including HubSpot, Google Drive, and Zoho. Additionally, we communicate via email, Zoom, and Google Meet.

      Read Full Review
    • BPO & Email Support Services for Multi-Content Platform
      5.0 Feb 5, 2025

      Even during times of uncertainty or change in leadership, they’ve experienced those waves with us and have been able to provide support. Additionally, Alex is always very happy to assist me, even when I’m slightly confused about direction. She provides advice and lets me know what they can provide us with. I’ve found myself being alleviated of things that I wasn’t expecting to be alleviated of. I lean heavily on Alex when it comes to managing the support agents and the operational aspects of our partnership. Furthermore, the support lead oversees escalations a little bit beneath me. The team dynamic has been really helpful for me.

      Read Full Review
    Read All Reviews

    Industry Experience

    Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
    Read All Reviews

    View projects from:

    United States (9) Scotland (2)

    This provider is fluent in 14 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • Japanese
    • Korean
    • French
    • Thai
    • Italian
    • German
    • Mandarin
    • Russian
    View all languages

    This provider is available in 4 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Pacific Standard Time (PST)
    • Singapore Standard Time (SGT)
    View Profile Visit Website
  • Abby Connect Logotype

    4.8 83 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    100% Call Center Services

    Abby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.

    See all 83 projects
    61 of 79 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Business Services Firm

    5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read more
    Read 79 Reviews

    Industry Experience

    Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (51) $10,000 to $49,000 (15) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.
    Read All Reviews

    View projects from:

    United States (80) Canada (1)
    View Profile Visit Website

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Hugo Inc.
10 Unity Communications
11 SalesRoads
12 Leadium
13 Social Bloom
14 Remote CoWorker
15 BPO Hive LLC

Contact Center Outsourcing Service Providers

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  10. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  12. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    37.1/40.0
    18.2/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  13. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    37/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  14. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  15. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Call Center Services
    20% Sales Outsourcing
    50% Other
    View Profile Visit Website
  16. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  17. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    60% Sales Outsourcing
    20% Other
    View Profile Visit Website
  19. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  24. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    35.3/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  25. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  27. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49

    Ability to deliver

    35.1/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  28. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.1/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Sales Outsourcing
    40% Other
    View Profile Visit Website
  29. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    35/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website
  30. Leading Solution Logotype

    Leading Solution

    $1,000+
    < $25 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.8/40.0
    16.2/20 Reviews
    9.9/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website

Latest Call Centers Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.