• My Tools

Outsourcing your customer service is a tough decision, but sometimes the best one. Selecting a quality-driven outsourced customer service provider can be daunting, but it doesn't have to be. We've curated a list of over 1,000 customer support companies across the world to help you. Access customer specialists around the world who understand service trends can increase customer retention. Need to outsource something else? Search for top order processing, setting, and telemarketing service providers, too.

Services: Customer Service Outsourcing

Best Customer Service Outsourcing Companies

    Featured Providers

    What are Featured Providers?
  • Hugo

    Hugo

    🏆 Award Winning Customer Care & Data Annotation

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • BBC Global Services

    BBC Global Services

    Outsourcing for every sized organization

    $1,000+
    < $25 / hr
    50 - 249
    Scotch Plains, NJ
    Service Focus

    "BBC has provided top-quality work."

    • CEO, Chalk Gyms
  • Concert 8 Solutions Inc.

    Concert 8 Solutions Inc.

    Business Process Outsourcing for the New Economy

    Undisclosed
    Undisclosed
    50 - 249
    New Westminster, Canada
    Service Focus

    "We were truly very impressed with them and they delivered perfectly."

    • Internal Operations Manager & Legal Counsel, AI Company
  • Featured Providers

    What are Featured Providers?
  • Ansvery

    Ansvery

    💎 Premium service for a reasonable price

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania
    Service Focus

    "Ansvery's proactive nature and consistent communication stand out."

    • Head of Customer Support, Noones
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Long Beach, CA
    Service Focus

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • Conversational

    Conversational

    LIVE Virtual Receptionist & Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    Fredericksburg, VA
    Service Focus

    "They had a very polished, professional, and effective service."

    • Owner, Upgrade 123
  • Need help selecting a company? Let our team create a custom shortlist for you

    Request a Free Shortlist
  • ND-KNOW SOLUTIONS

    ND-KNOW SOLUTIONS

    Outsourcing solutions for business success

    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines
    Service Focus

    “Their work is amazing, and so is our interaction with their team.”

    • Co-CEO, Snowman Labs
  • ACC

    ACC

    Peace of Mind for your Business

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bristol, CT
    Service Focus

    "They do an excellant job."

    • VP of HR, Government Organization
  • PissedConsumer

    PissedConsumer

    Reputation Management and Customer Service Expert

    $1,000+
    $25 - $49 / hr
    50 - 249
    Las Vegas, NV
    Service Focus

    "They pay attention to detail and work for results, not just do tasks."

    • Product Manager, Anthracite Studio
  • TransForm Solutions

    TransForm Solutions

    Back Office, Data and eCommerce Support Services

    $1,000+
    < $25 / hr
    250 - 999
    Austin, TX
    Service Focus

    "The company was very responsive and attentive to all feedback."

    • HR Coordinator, The Uncommon Thread
  • Designveloper

    Designveloper

    REALIZING IDEAS

    $5,000+
    $25 - $49 / hr
    50 - 249
    Ho Chi Minh City, Vietnam
    Service Focus

    "We appreciated their fantastic work ethic."

    • CEO, Online Marketplace
  • RemoteReps247

    RemoteReps247

    Grow Your Business With Value-Driven Services

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY
    Service Focus

    "The leads they've provided have been valid and genuine."

    • Director, Software Development & Testing Company
  • MAP Communications

    MAP Communications

    Call Center for Excellence.

    Undisclosed
    Undisclosed
    10 - 49
    Chesapeake, VA
    Service Focus

    "For the brief time I contracted with MAP Communications, I experienced dissatisfying results using their call-…"

    • Principal, Tax Services Provider
  • Pac Biz Contact Center Outsourcing

    Pac Biz Contact Center Outsourcing

    Premium 24/7 Support to Grow your Business

    $1,000+
    < $25 / hr
    50 - 249
    Phoenix, AZ
    Service Focus

    "We found Pac Biz to be a great, cost-effective solution to maximize customer experience."

    • Owner, Marketing Company
  • The CommAlert Group

    The CommAlert Group

    Edmonton Call Center Agency

    Undisclosed
    Undisclosed
    50 - 249
    Edmonton, Canada
    Service Focus

    "They’re always happy to go above and beyond."

    • Digital Director, Digital Marketing Agency
  • Arise

    Arise

    ELEVATE YOUR COSTUMER

    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL
    Service Focus

    "They are very reliable."

    • IT Manager, Telecommunications Service
  • $5,000+
    < $25 / hr
    10 - 49
    Patna, India
    Service Focus

    "I was impressed by their problem-solving techniques, helpful nature, customer services, and effectiveness."

    • Managing Director, Kindcare Meditourism India Pvt Ltd
  • Intelligent Office

    Intelligent Office

    Your Staff. Your Office. Your Success.

    Undisclosed
    Undisclosed
    250 - 999
    Denver,
    Service Focus

    /*-->*/
    "Intelligent Office is very good at finding ways to meet your needs in a pinch.

    • IT Director, Manufacturing Company
  • SWITCH 360

    SWITCH 360

    Elevate Your Business to New Heights with us!

    $1,000+
    $25 - $49 / hr
    50 - 249
    Los Angeles, CA
    Service Focus

    "They are highly experienced and have budget-friendly pricing."

    • Founder, WAATR
  • BonBon Strategic

    BonBon Strategic

    Sweet Business Solutions

    $1,000+
    $100 - $149 / hr
    2 - 9
    Lafayette, LA
    Service Focus

    "They did things quickly, lifting the burden for entrepreneurs."

    • Owner, Lee Markum, LLC
  • ZRAFTED

    ZRAFTED

    Professional Digitalization

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Toronto, Canada
    Service Focus

    "All the demands were taken care of."

    • Owner, Alfred Furnished Apartments
  • Trupp Global

    Trupp Global

    BPO India - Outsourcing Made Simple and Easy

    $1,000+
    < $25 / hr
    250 - 999
    Bengaluru, India
    Service Focus

    "They’re unbelievably flexible, especially when I need to rush a project."

    • Director, SDSPro
  • ANTS

    ANTS

    Your reliable BPO partner

    $1,000+
    < $25 / hr
    250 - 999
    Sheridan, WY
    Service Focus

    "We were highly satisfied with their services."

    • Chief Accountant, MOL'FAR Tea
  • IQ BackOffice

    IQ BackOffice

    Obtain 99.97% Quality & up to 68% in Savings

    $5,000+
    Undisclosed
    250 - 999
    El Segundo, CA
    Service Focus

    "It is a great support for both us and the company."

    • IT President, Health Care & Life Sciences Company
  • Unee Solutions

    Unee Solutions

    ENGINE OF GROWTH FOR B2B SALES

    $1,000+
    < $25 / hr
    50 - 249
    Stafford, TX
    Service Focus

    "The quality of their work is exceptional."

    • Owner, Hospitality & leisure Company
  • Lambent Outsourcing

    Lambent Outsourcing

    Productivity Superpowers

    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL
    Service Focus

    "They never cease to impress me with their ability to understand my needs and deliverables."

    • Proprietor, Westcott Dyson Pte Ltd
  • HelloSells

    HelloSells

    24/7 Lead Capture and Answering Service

    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR
    Service Focus

    "Availability and communication are their team’s most impressive qualities."

    • CEO, Innovative Financial Capital Solutions Inc
  • MANGO5

    MANGO5

    “A Grade Service” and results.

    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa
    Service Focus

    "Other business relationships in my experience haven’t had the same level of trust I have with MANGO5."

    • SVP, Resume and Career Services Company
  • CloudTask

    CloudTask

    A Global Marketplace for SDR Talent

    $1,000+
    Undisclosed
    10 - 49
    North Miami Beach, FL
    Service Focus

    "Their commitment to excellence doesn't stop at recruitment."

    • Sales Manager
  • Direct Answer, Inc.

    Direct Answer, Inc.

    We Keep the Promises You Make.

    $1,000+
    < $25 / hr
    10 - 49
    Oxon Hill, MD
    Service Focus

    "We have a great relationship so we can quickly flag any issues as soon as they arise."

    • Member Services Supervisor, Stock Research Company
  • OutPLEX

    OutPLEX

    Voice & Digital CX at Scale for Global Brands

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL
    Service Focus

    "Project management was excellent and the team was extremely responsive."

    • Business Consultant, Seta Corp
  • Undisclosed
    Undisclosed
    50 - 249
    Sofia, Bulgaria
    Service Focus

    "We are working as one team and managing challenges together."

    • VP Managed Services, Coupa Inc.
  • Gold Cross Answering Service

    Gold Cross Answering Service

    Your Best First Impression. 24/7

    Undisclosed
    Undisclosed
    10 - 49
    Lake Hallie, WI
    Service Focus

    “They produce a quality service day in and day out—they’re consistent.”

    • Service Manager
  • eDataIndia

    eDataIndia

    Your Success is Ours

    Undisclosed
    Undisclosed
    50 - 249
    Delhi, India
    Service Focus

    "I'm highly impressed with their work!"

    • Owner, Real Estate Company
  • Koala Customer Care

    Koala Customer Care

    Your Partner In Customer Service Outsourcing

    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada
    Service Focus

    “We’re really happy with everything they’re doing and feel lucky to have found them.”

    • Owner, Elle Yaletown Salon
  • Lameco

    Lameco

    Expert in end-to-end eCommerce growth and strategy

    $5,000+
    $25 - $49 / hr
    50 - 249
    Hồ Chí Minh, Vietnam
    Service Focus

    "We appreciate the way they treat our problems as their own."

    • Director, MERCENARY SALE
  • Genesis Support Solution LTD

    Genesis Support Solution LTD

    Together we create opportunities

    $5,000+
    $25 - $49 / hr
    250 - 999
    Montego Bay, Jamaica
    Service Focus

    "The team was hardworking and dedicated. They always took the time to find ways to improve their work."

    • President, CalluX Integrated Solutions LTD.
  • Talent First

    Talent First

    Your Talent is Your Most Important Resource

    $5,000+
    $50 - $99 / hr
    10 - 49
    London, United Kingdom
    Service Focus

    "They went above and beyond to help us achieve our goals."

    • Director, Product Management, Dooblo
  • Staff Outsourcing Solutions

    Staff Outsourcing Solutions

    A leading global BPO company

    $1,000+
    < $25 / hr
    250 - 999
    Cebu City, Philippines
    Service Focus

    "I am most impressed by both the professionalism and compassion."

    • Customer Service Manager, Toy Product Company
  • Contact One

    Contact One

    SEAMLESS HUMAN RESPONSE

    $1,000+
    < $25 / hr
    10 - 49
    Tucson, AZ
    Service Focus

    /*-->*/
    "Their work is professional and high quality.

    • Customer Service Senior Manager, Information Technology Company
  • Matchboard

    Matchboard

    Contact Centre & Sales Outsourcing

    Undisclosed
    Undisclosed
    2 - 9
    Queens Park, Australia
    Service Focus

    "Without their knowledge, we likely ended up with a bad fit for a supplier."

    • Director, Veterinary Clinic
  • WeSage BPM

    WeSage BPM

    Thrive Together!

    $1,000+
    < $25 / hr
    50 - 249
    Ahmedabad, India
    Service Focus

    "They have great flexibility to meet our needs."

    • Owner, LARIN AUTO
  • CCC Digital Agency

    CCC Digital Agency

    Let's bring your vision to life.

    $1,000+
    $100 - $149 / hr
    2 - 9
    Langford, Canada
    Service Focus

    "They do their work perfectly."

    • Owner, First Addition Tutors
  • AnswerLive

    AnswerLive

    Spark Your Customer Service

    Undisclosed
    Undisclosed
    50 - 249
    Gastonia, NC
    Service Focus

    “It’s been a great timesaver for our in-house team.”

    • President, McWhorter Tire & Auto Repair
  • Scicom

    Scicom

    Total Customer Delight

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia
    Service Focus

    "Scicom understands the importance of being responsive to client needs."

    • Vendor Management, E-Commerce Company
  • Pettinsky

    Pettinsky

    Catalyze B2B Innovative IT initiatives/solutions

    $1,000+
    $50 - $99 / hr
    2 - 9
    Mombasa, Kenya
    Service Focus

    "They are proactive in giving us practical ideas to help solve our challenges."

    • CTO, MWeza Solutions Limited
  • Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh
    Service Focus

    "They truly go beyond our expectations. I have nothing but praise for their team."

    • Chief Legal Officer, Bauer Media Group
  • Support365days

    Support365days

    Businesses Management Team

    Undisclosed
    < $25 / hr
    10 - 49
    Ilford, United Kingdom
    Service Focus

    "They are perfect."

    • Executive, Software Dev Company
  • CX Collective

    CX Collective

    Crafting top-notch Customer Experience setups

    $5,000+
    $150 - $199 / hr
    2 - 9
    Los Angeles, CA
    Service Focus

    ''Working with them was a pleasure.''

    • Founder & CEO, Furtify
  • Experts Helping Businesses

    Experts Helping Businesses

    Making Business activities easier!

    $25,000+
    < $25 / hr
    50 - 249
    Cape Coral, FL
    Service Focus

    “I’m most impressed with Experts Helping Businesses’ industry expertise and knowledge.”

    • Owner, CALL CENTER MARKETING SOLUTIONS, LLC
  • RPR Services, LLC.

    RPR Services, LLC.

    Helping You Grow Your Business

    $10,000+
    < $25 / hr
    10 - 49
    Wilmington, DE
    Service Focus

    “They’re able to handle anything that we give them.”

    • Manager, Asset Protection Company
  • Distance Team

    Distance Team

    Multilingual Customer Support Outsourcing Service

    $1,000+
    < $25 / hr
    50 - 249
    Limassol, Cyprus
    Service Focus

    "They responded to our needs quickly and attentively."

    • CEO, Abe Health
  • Emenac

    Emenac

    Quality isn't an act. Its an art

    $1,000+
    < $25 / hr
    250 - 999
    London, Canada
    Service Focus

    “They have a success rate of around 90%–95% every month.”

    • Project Manager, Virikson Travel

Let our team find the right match for you.

Request a Free Shortlist

Outsourced Customer Support Services FAQs

The best outsourced customer support services out there may not be the right match for your company's needs. Here are some FAQs to get you thinking about your business needs, which will help you find the right match in a customer service outsourcing company.

When hiring a customer service outsourcing company, evaluation criteria includes industry knowledge and experience, strong verbal and written communication skills, adaptability and flexibility, patience and empathy, self-control, and integrity.

The average cost of outsourcing customer support services will depend on how many agents you need. Allocating a specific budget allows businesses to invest the necessary resources, technology, and training to deliver effective customer support. By budgeting for customer support, businesses can ensure that they have the means to provide timely and efficient assistance to customers, which can result in increased customer retention, positive word-of-mouth, and overall business growth. Explore our BPO pricing guide to learn more about costs for customer outsourcing companies.

Outsourced support services companies are third-party service providers that provide both non-voice and voice customer support operations. They have teams of experts that know how to resolve customer concerns and de-escalate issues. Services can include anything from technical assistance, to answering inquiries, and more through various channels like phone, email, social media, and self-service options. By partnering with a customer service outsourcing company, you can ensure that your company gets a boost in customer loyalty and satisfaction.

Hiring a customer support company can bring numerous benefits to businesses. Firstly, it helps retain customers by providing excellent assistance and resolving their issues promptly. Secondly, it reinforces company values and brand image by ensuring consistent and professional customer interactions. Lastly, it generates positive referrals as satisfied customers are likelier to recommend the business to others, increasing sales and growth. Other benefits include: providing incredible services and expertise in cost-effective ways, quick and reliable service, and flexibility.

It is possible to work with customer support companies on one-time projects as well as longer-term engagements; however, the ROI (return on investment) may vary depending on the type of project. Shorter projects tend to produce results more quickly than long-term projects but may not yield the same significant returns over time. Longer engagement periods allow for more comprehensive strategies to be implemented, which could result in higher ROI if done correctly, along with better brand visibility and customer loyalty.

Something went wrong. Please try again.