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Outsourcing your customer service is a tough decision, but sometimes the best one. Selecting a quality-driven outsourced customer service provider can be daunting, but it doesn't have to be. We've curated a list of over 1,000 customer support companies across the world to help you. Access customer specialists around the world who understand service trends can increase customer retention. Need to outsource something else? Search for top order processing, setting, and telemarketing service providers, too.

Services: Customer Service Outsourcing

Best Customer Service Outsourcing Companies

    Featured Providers

    What are Featured Providers?
  • Hugo

    Hugo

    🏆 Award Winning Customer Care & Data Annotation

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • Ansvery

    Ansvery

    💎 Premium service for a reasonable price

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania
    Service Focus

    "Ansvery's proactive nature and consistent communication stand out."

    • Head of Customer Support, Noones
  • Dalerio Consulting

    Dalerio Consulting

    Top Provider of 24/7 Support, Marketing and BPO

    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania
    Service Focus

    "The workflow is very effective. We are in constant contact regarding the project."

    • CEO, SpotGaming Ltd
  • Kexxel BPO

    Kexxel BPO

    Do what you do best, and outsource the rest

    $75,000+
    Undisclosed
    50 - 249
    Kuala Lumpur, Malaysia
    Service Focus

    "The communication between the Kexxel BPO team and our team was fluid."

    • Executive, Cap Gemini
  • Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa
    Service Focus

    "They have great company values."

    • Department Head, E-Commerce Company
  • Featured Providers

    What are Featured Providers?
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Long Beach, CA
    Service Focus

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • TAS United

    TAS United

    Innovation With Every Call

    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX
    Service Focus

    "Their dependability and good communication style were impeccable."

    • Sr. Director, BioBridge Global
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  • Call Center Pros

    Call Center Pros

    LEAVE IT TO THE PROS.

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic
    Service Focus

    "Definitely work with them. You wil be satisfied."

    • Senior Customer Service Manager, Healthcare & Life Sciences Company
  • Scalemill

    Scalemill

    Turnkey Inside Sales, Support & Content Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Karachi, Pakistan
    Service Focus

    "The people we worked with were very results-oriented and focused on success regardless of the time."

    • Head of Growth & Expansion, Workhy
  • $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines
    Service Focus

    "They stay true to the core values of our company."

    • Administration Senior Manager, Health Company
  • Dah Reply

    Dah Reply

    Empowering Enterprise with AI-Powered Personalized

    $1,000+
    Undisclosed
    2 - 9
    Petaling Jaya, Malaysia
    Service Focus

    "They seamlessly blended cutting-edge technology with tailored solutions, consistently exceeding our expectations."

    • CEO, Agmo Studio Sdn Bhd
  • Alpha Assistant

    Alpha Assistant

    Your One-Stop Virtual Assistant Solutions

    $1,000+
    < $25 / hr
    10 - 49
    St. Louis, MO
    Service Focus

    "With all things considered, working with them has been fantastic."

    • President & CEO, Canyon Telecom Inc
  • $1,000+
    < $25 / hr
    250 - 999
    New York, NY
    Service Focus

    "The communication was easy, and I am pleased with the workflow."

    • Director of Operations, Career Counseling Firm
  • Premier BPO

    Premier BPO

    OUR FRONT OFFICE IS YOUR BACK OFFICE

    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN
    Service Focus

    "They are very helpful, and easy to use and access."

    • Administrative Manager, Manufacturing Service
  • Jarvis Helps LLC

    Jarvis Helps LLC

    All Your Support Needs In One Place

    $1,000+
    $25 - $49 / hr
    2 - 9
    Check, VA
    Service Focus

    "We appreciate their attentiveness to our needs and ability to handle multiple tasks effectively."

    • President, Esensten Construction & Home Services
  • Salaria Sales

    Salaria Sales

    B2B Lead Generation/Sales Development

    $25,000+
    < $25 / hr
    50 - 249
    Washington, DC
    Service Focus

    "I've been sitting in front of CEOs and CFOs who I would've never been able to get in front of without this service."

    • Co-Owner, PPM Solar
  • Turn Key Receptionist

    Turn Key Receptionist

    Brilliant First Impressions

    $1,000+
    < $25 / hr
    2 - 9
    Smeaton Grange, Australia
    Service Focus

    "Most notably, the quality of the leads they produced was commendable."

    • CEO, GuniSMS
  • NICE inContact

    NICE inContact

    The cloud contact center software leader.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sandy, UT
    Service Focus

    /*-->*/
    "They offer updated tools, good support, and competitive prices.

    • IT Manager, Other Industry Company
  • Servixer, LLC

    Servixer, LLC

    Quality is our priority

    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY
    Service Focus

    "Their commitment to excellence ensured a successful collaboration on our project."

    • Manager, Advertising & Marketing Company
  • Euroccor JSC

    Euroccor JSC

    Strong in Communication Solutions

    $1,000+
    $25 - $49 / hr
    50 - 249
    София, Bulgaria
    Service Focus

    "Their attention to detail is exceptional."

    • Responsible Customer Success Mgmt., Job Searching Platform
  • Eurobase

    Eurobase

    Your Partner in Europe

    Undisclosed
    Undisclosed
    10 - 49
    Waterford, Ireland
    Service Focus

    "They really make sure everything happens as expected."

    • CEO & Founder, Birthday Press Ltd. Picker Pals
  • Maxtech Data House Private Limited

    Maxtech Data House Private Limited

    Business Processing Outsourcing Service

    Undisclosed
    < $25 / hr
    250 - 999
    Delhi, India
    Service Focus

    "Workflow was fast and easily understandable."

    • Business Manager, Organization
  • Sonnecto

    Sonnecto

    BPO, Managed IT, Software & Support Solutions

    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo
    Service Focus

    "They don’t shy away from trying new technologies."

    • CTO & Co-Founder, Simplify Tenders LLC
  • Fusion Global Services

    Fusion Global Services

    Your Outsourcing Solutions

    $1,000+
    < $25 / hr
    50 - 249
    6th Of October, Egypt
    Service Focus

    "What we like about them is they don’t propose for the cost, and they always have your best interests in mind."

    • Head of Customer Care, Bosta
  • Cyfuture

    Cyfuture

    Thinking Future. Moving Ahead.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India
    Service Focus

    "They are very good."

    • Manager, Financial Firm
  • MaxSource Private Limited

    MaxSource Private Limited

    Lets Make You The Perfectionist At Every Level !

    Undisclosed
    < $25 / hr
    10 - 49
    Vadodara, India
    Service Focus

    "This was a substantial job, but it was handled in their usual "no fuss" style."

    • CEO, The Preferred Adviser
  • Axcim Business Solutions

    Axcim Business Solutions

    Disruptive Business Solutions

    $1,000+
    < $25 / hr
    2 - 9
    Colombo, Sri Lanka
    Service Focus

    "We are extremely happy with their services."

    • Co-CEO, We Are Team Rocket (Pvt) Ltd
  • Rabbit &amp; Pork

    Rabbit &amp; Pork

    London’s Leading Voice Experience Agency

    $5,000+
    $100 - $149 / hr
    50 - 249
    London, United Kingdom
    Service Focus

    "They can really dig in and understand the why of what you’re trying to do and then implement it."

    • Digital Marketing Manager, Refinitiv
  • AdvancedMD

    AdvancedMD

    All-in-one Success Platform

    $1,000+
    < $25 / hr
    250 - 999
    South Jordan, UT
    Service Focus

    "Measurably consistent with favorable results."

    • Customer Service Manager, Hospitality & Leisure Company
  • Xync Inc.

    Xync Inc.

    Outsourcing made better.

    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA
    Service Focus

    "They are very responsive."

    • CEO, New Millenia Consulting LLC
  • $1,000+
    $25 - $49 / hr
    10 - 49
    Banbury, United Kingdom
    Service Focus

    "From invoice processing to credit card and expense management, the team is always on hand and very efficient."

    • Executive, Influence Sports & Media
  • Agents Republic Inc.

    Agents Republic Inc.

    Multilingual call center with global workforce

    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada
    Service Focus

    "Agents Republic Inc. has consistently demonstrated an unwavering commitment."

    • Head of Game Services, Ten Square Games SA
  • DelonApps

    DelonApps

    Call Center Outsourcing in Nigeria

    Undisclosed
    Undisclosed
    10 - 49
    Lagos, Nigeria
    Service Focus

    "They have provided affordable and excellent service."
     "

    • Owner, Healthcare Services
  • STAFFVIRTUAL

    STAFFVIRTUAL

    Because Talent is Everywhere!

    $1,000+
    < $25 / hr
    250 - 999
    Miami, FL
    Service Focus

    "Their project management was superb."

    • Chief Brand Officer, Gymshark
  • Ekant Infotech Solution

    Ekant Infotech Solution

    Here to Help you to grow more

    $5,000+
    < $25 / hr
    10 - 49
    Lucknow, India
    Service Focus

    “They’re one of the best service providers I’ve ever had.”

    • President, Lodge HDTV
  • Leverage Contact Center

    Leverage Contact Center

    Leverage - The Power of Communication

    $1,000+
    < $25 / hr
    50 - 249
    Talatona, Angola
    Service Focus

    “They’re very strong in setting their team up to succeed.”

    • CEO, Nuvibrands
  • Ekaru

    Ekaru

    Connecting People with Technology

    $1,000+
    $100 - $149 / hr
    10 - 49
    Westford, MA
    Service Focus

    "My biggest measure would have to be that whenever I needed them, they’ve always come through for me."

    • Owner, Max Bauer, CPA, MST
  • Silver Bell Group

    Silver Bell Group

    Build your remote team with dedicated talents!

    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia
    Service Focus

    "Everything is on time. They're very punctual and provide an accessible project manager."

    • Executive, Naya
  • Medical PA

    Medical PA

    Medical Reception Services - so you stay focused

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, United Kingdom
    Service Focus

    “Our patients love them and compliment how professional they are.”

    • Podiatrist & Owner, RP Podiatry
  • Cosmic Sounds - Dubbing Voice Over Company

    Cosmic Sounds - Dubbing Voice Over Company

    Audio/ Video Localization and Translation Services

    $1,000+
    $50 - $99 / hr
    10 - 49
    New Delhi, India
    Service Focus

    "The team delivers."

    • Senior Manager, Digital Marketing Company
  • Nelson & Co Solutions

    Nelson & Co Solutions

    Your one-stop-shop for customer support!

    $1,000+
    $25 - $49 / hr
    2 - 9
    Weatherford, OK
    Service Focus

    "I feel like Nelson & Co genuinely wants to see my business succeed."

    • Co-Founder, The Turquoise Paw
  • LinkSolution

    LinkSolution

    IT & Customer Services.

    $10,000+
    $25 - $49 / hr
    50 - 249
    Buenos Aires, Argentina
    Service Focus

    "They were always attentive to the customer needs."

    • Customer Service Coordinator, Consumer Products Company
  • noodesk

    noodesk

    Helping Businesses Working Efficiently

    $1,000+
    < $25 / hr
    10 - 49
    Montréal, Canada
    Service Focus

    "The team's marketing theme design was excellent, attractive and effective."

    • Director Policy, Biomedical Technologies Company
  • VoPro

    VoPro

    Expert in dedicated offshore staffing solutions

    Undisclosed
    Undisclosed
    50 - 249
    Jalandhar, India
    Service Focus

    "Customer feedback was top-notch."

    • Operations Director, Mailing Systems Provider
  • Origen BPO

    Origen BPO

    Trust, Passion, Creativity, Transparency.

    $5,000+
    < $25 / hr
    50 - 249
    Medellín, Colombia
    Service Focus

    "Our client’s perception of services has been improving ever since."

    • CEO, Hire a DevOps
  • DevsPro

    DevsPro

    World Class Dedicated Devs/Consultants/Techs

    $1,000+
    $25 - $49 / hr
    50 - 249
    Lahore, Pakistan
    Service Focus

    "We like their professionalism and attitude towards working."

    • Founder, Sahulat Foundation
  • Key Carrier Management Service(Key-CMS)

    Key Carrier Management Service(Key-CMS)

    Outsourcing Services in India- BPO & KPO

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ahmedabad, India
    Service Focus

    "They became our one-stop solution."

    • Director, JH INFOTECH & NETWORKS PRIVATE LIMITED
  • genli

    genli

    Best Solution for B2B

    $1,000+
    < $25 / hr
    10 - 49
    Poznań, Poland
    Service Focus

    “They were very flexible in terms of providing information about the leads and customization of the search settings.”

    • Owner & E-learning Designer, Notionis.pl
  • AnswerHero

    AnswerHero

    Every Call. Every Time.

    Undisclosed
    Undisclosed
    50 - 249
    Miami, FL
    Service Focus

    /*-->*/
    "They provide excellent personal contact.

    • Other Director, Other Industry Company
  • $1,000+
    < $25 / hr
    50 - 249
    Houston, TX
    Service Focus

    ''I’m impressed with how they address our customers and the volume they’re managing.''

    • Executive, Energy Solutions Company
  • Dynamic Business Outsourcing Solutions

    Dynamic Business Outsourcing Solutions

    Our Business is Growing your Business

    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines
    Service Focus

    "This is our first BPO experience and so far our dealings with their team have been great."

    • Claims Manager, Delaney Kelly Golding Pty Ltd
  • Veza Reception

    Veza Reception

    Say Goodbye to Missed Phone Calls!

    $1,000+
    $25 - $49 / hr
    2 - 9
    Scottsdale, AZ
    Service Focus

    "I love their activeness to work a lot and they were so dedicated."

    • Project Manager, Lewis Landscape Services, Inc.
  • $1,000+
    < $25 / hr
    10 - 49
    Kolkata, India
    Service Focus

    “WERVAS Virtual Assistant Services has very high ethics and great communication.”

    • Manager, Spring SOA LLC
  • MoveUp Solutions

    MoveUp Solutions

    Customer Support / Call center / Recruiter

    Undisclosed
    < $25 / hr
    10 - 49
    Las Vegas, NV
    Service Focus

    "They’re a pleasure to work with and we highly recommend them."

    • Jr. Project Mgr., Whamedia

Let our team find the right match for you.

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Outsourced Customer Support Services FAQs

The best outsourced customer support services out there may not be the right match for your company's needs. Here are some FAQs to get you thinking about your business needs, which will help you find the right match in a customer service outsourcing company.

When hiring a customer service outsourcing company, evaluation criteria includes industry knowledge and experience, strong verbal and written communication skills, adaptability and flexibility, patience and empathy, self-control, and integrity.

The average cost of outsourcing customer support services will depend on how many agents you need. Allocating a specific budget allows businesses to invest the necessary resources, technology, and training to deliver effective customer support. By budgeting for customer support, businesses can ensure that they have the means to provide timely and efficient assistance to customers, which can result in increased customer retention, positive word-of-mouth, and overall business growth. Explore our BPO pricing guide to learn more about costs for customer outsourcing companies.

Outsourced support services companies are third-party service providers that provide both non-voice and voice customer support operations. They have teams of experts that know how to resolve customer concerns and de-escalate issues. Services can include anything from technical assistance, to answering inquiries, and more through various channels like phone, email, social media, and self-service options. By partnering with a customer service outsourcing company, you can ensure that your company gets a boost in customer loyalty and satisfaction.

Hiring a customer support company can bring numerous benefits to businesses. Firstly, it helps retain customers by providing excellent assistance and resolving their issues promptly. Secondly, it reinforces company values and brand image by ensuring consistent and professional customer interactions. Lastly, it generates positive referrals as satisfied customers are likelier to recommend the business to others, increasing sales and growth. Other benefits include: providing incredible services and expertise in cost-effective ways, quick and reliable service, and flexibility.

It is possible to work with customer support companies on one-time projects as well as longer-term engagements; however, the ROI (return on investment) may vary depending on the type of project. Shorter projects tend to produce results more quickly than long-term projects but may not yield the same significant returns over time. Longer engagement periods allow for more comprehensive strategies to be implemented, which could result in higher ROI if done correctly, along with better brand visibility and customer loyalty.

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