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Top Customer Support Services in Canada

Ratings Updated: September 22, 2026
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14 Leaders 15 Contenders

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110 Companies

Country: Canada
Services: Customer Service Outsourcing

List of the Top Canada Customer Support Companies

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    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Canada

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Reliable

    Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

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    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.

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    11 of 12 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Industry Experience

    Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.

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    Select Industry to see insights

    Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Canada

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

    See all 47 projects
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Hotel Booking Software Company

    5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
    Read 3 Reviews

    Industry Experience

    Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.

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    Select Industry to see insights

    Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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    More responsive than most other service providers

    Helpware CX is very responsive

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    Mindy Support Logotype

    Mindy Support

    4.8 37 reviews
    Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Serves Canada

    Services provided

    35% Customer Service Outsourcing
    35% Data Annotation Services
    30% Generative AI

    Mindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.

    See all 37 projects

    Reviews mention Easy to work with

    Clients consistently express that Mindy Support is easy to work with, highlighting their proactive communication and responsiveness. One client noted the team's positivity and readiness to assist, even with tedious requests. Another client emphasized the pleasant nature of their collaboration and effective communication. Overall, feedback indicates a strong sentiment of satisfaction with the ease of interaction and professionalism exhibited by Mindy Support throughout various projects.
    • Back-Office Services for Industrial Automation Company
      5.0 Feb 18, 2021

      The communication between our teams is quite good. They’re pleasant to work with and they do a good job. I can’t think of anything they could improve right now.

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    • Image Annotation for Construction Technology Provider
      5.0 Feb 4, 2021

      Quick and easy coordination via e-mail or online meetings. They were easy to work with, flexible, and very friendly. No areas for improvement or something they could have done differently.

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    • Customer Support Services for Walking App
      5.0 Apr 9, 2020

      When we needed to increase the diversity and complicity of tasks, Mindy Support’s team was very responsive, supportive and incredibly easy to work with. We appreciate how the Mindy Support project management team proactively seeks feedback and understands our requirements. Excellent. I couldn't ask for a more effective team.

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    1 of 3 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Home Technology Retailer

    4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
    Read 3 Reviews

    Industry Experience

    Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.

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    Select Industry to see insights

    Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology Beauty

    View projects from:

    United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

    This provider is fluent in 22 languages:

    • English
    • Spanish
    • Portuguese
    • German
    • French
    • Turkish
    • Italian
    • Polish
    • Ukrainian
    • Persian
    • Romanian
    • Dutch
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  • SureCall Contact Centers Logotype

    4.8 13 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    SureCall Contact Centers specializes in Call Center Outsourcing and Remote Customer Care, offering solutions for overflow call volume management. The company is praised for its flexibility, culture, and consistent service delivery, with 100% of reviewers noting their satisfaction with measurable outcomes such as ASA and AHT. No areas for improvement were identified.

    See all 13 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Financial Services Co

    5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume.  Read more
    Read 1 Review

    Industry Experience

    SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Hospitality & leisure Advertising & marketing Financial services Automotive Government Business services Consumer Products Real estate Sports

    View projects from:

    Canada (6) United States (4)

    This provider is fluent in 3 languages:

    • English
    • French
    • Spanish

    This provider is available in 4 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • Universal Coordinated Time (UTC)

    Calgary, Canada

    Suite 410 - 2535 3 Ave SE
    Calgary, Canada T2A 7W5

    101 - 150

    18773100088

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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    29% Customer Service Outsourcing
    41% Call Center Services
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

    See all 6 projects

    Reviews mention Adaptable

    Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands.
    • Customer Support & Call Center Services for SEO Company
      4.5 Dec 29, 2025

      Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own.

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    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

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    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Montréal, Canada

    35075 Rue de Sorel, 4th Floor Montréal
    Montréal, Canada H4P

    201 - 250

    See All Locations (9)
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  • FlairsTech Logotype

    4.6 10 reviews
    Premier Verified Clutch Guarantee
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    15% Customer Service Outsourcing
    20% IT Managed Services
    15% Application Management & Support +4 services
    15% Call Center Services
    15% Custom Software Development
    10% AI Development
    10% Enterprise App Modernization

    FlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement.

    See all 10 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    FlairsTech has received positive feedback over the past six months, with clients highlighting their expertise in software development and effective project management. A recent review noted significant improvements in site performance, the introduction of new features, and a reduction in bugs, all attributed to FlairsTech's strong team collaboration and technical capabilities. Clients appreciate their timely delivery and careful planning, with no identified areas for improvement.
    Read 1 Recent Review
    4 of 5 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Travel Agency

    5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
    Read 5 Reviews

    Industry Experience

    FlairsTech has received positive feedback across various industries, including Sports, Construction, Consumer Products, Hospitality, Media, Financial Services, and Software. Clients commend their expertise in software development, customer support, and project management, highlighting strengths in technical knowledge, collaboration, and timely delivery. The overall sentiment is notably favorable, indicating FlairsTech's strong performance in enhancing operational efficiency and customer satisfaction. Potential clients in these industries can expect a reliable partner proficient in both technical and operational aspects.

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    Select Industry to see insights

    Consumer products & services Hospitality & leisure Media Financial services Software Construction Sports

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations.
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  • Veta Virtual Logotype

    5.0 64 reviews
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    33% Customer Service Outsourcing
    34% Recruitment Process Outsourcing
    33% AI Development

    Veta Virtual is a Customer Support Outsourcing company specializing in call center solutions and remote customer care. The reviews indicate exceptional service, with 100% of clients praising their responsiveness, professionalism, and personalized attention. They have significantly improved call handling efficiency for various industries, with measurable outcomes like reducing missed calls and saving administrative time. While minor initial adjustments were noted, clients widely appreciated their adaptability and commitment to client success.

    See all 64 projects
    7 of 8 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center & Sales Services for Mortgage Brokerage Firm

    5.0 — Veta Virtual provided call center and sales services for a mortgage brokerage firm. They handled inquiries, took on sales calls, obtained client contact information, and collaborated with the Read more
    Read 8 Reviews

    Industry Experience

    Veta Virtual has garnered positive feedback across various industries, particularly in Legal, Financial Services, and Real Estate. Clients commend their professionalism, responsiveness, and ability to handle call management effectively, resulting in improved client interactions and reduced missed calls. Their expertise in legal call screening and appointment scheduling has significantly enhanced operational efficiency for law firms. Additionally, Veta has demonstrated adaptability in the Financial Services sector by streamlining client communications and scheduling, making them a suitable partner for businesses seeking reliable virtual support.

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    Select Industry to see insights

    Other industries Financial services Software Consulting Other Industry Government Construction Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Real estate Legal

    Average Project Cost Breakdown

    Less than $10,000 (30) $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Veta Virtual is praised for its competitive pricing and value for money, with clients noting that their costs align well with budgets. One client highlighted this by stating, 'Pricing fit our budget,' while another mentioned, 'Good value for cost.' Overall sentiment reflects satisfaction with the service's affordability and quality, with multiple clients emphasizing the seamless integration and efficiency gained without significant financial strain.
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    United States (31) Canada (25)
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  • 24H Virtual Logotype

    5.0 14 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    40% Customer Service Outsourcing
    50% Call Center Services
    10% Back Office Outsourcing

    24H Virtual is a call center service provider specializing in 24/7 call answering, customer support, and virtual receptionist services. Across their reviews, they consistently receive positive feedback for their high-quality service, reliability, and communicative project management. Approximately 90% of reviewers commend their professionalism and adaptability, with multiple clients highlighting their ability to handle complex workflows and foster long-term partnerships.

    See all 14 projects

    Reviews mention Knowledgeable

    The feedback regarding 24H Virtual highlights their team's knowledgeable approach, with clients appreciating the prompt and informative responses throughout the project. One client noted the ease of communication and the trust they felt in the knowledgeable members of the team. Overall, the sentiment is highly positive, emphasizing their expertise and effective communication, which contributed to the project's success.
    • Website Design for Airbnb Property Management Company
      5.0 Oct 4, 2021

      This was definitely a positive experience. I was able to trust the knowledgeable members involved and appreciated the ease of communication. Responses were quickly given or in a timely manner.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    24H Virtual has received positive feedback over the past six months, particularly for their responsiveness and integration capabilities. A client noted their effective management of a 24/7 call center, which significantly increased support for over 50,000 drivers. The team demonstrated flexibility in adapting workflows and provided pleasant customer interactions. Overall, the client expressed satisfaction with the service, stating there were no areas for improvement.
    Read 1 Recent Review

    Industry Experience

    24H Virtual has demonstrated strong expertise across various industries, including Legal, Financial Services, Real Estate, and Automotive. Clients commend their responsiveness, professionalism, and ability to enhance operational efficiency. In the Legal sector, they excelled in call management for law firms, while in Financial Services, they provided creative solutions for unique projects. Real Estate clients appreciated their call handling and appointment management. Overall, sentiment is positive, making them a suitable partner for businesses requiring reliable virtual assistance.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation Automotive

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally view 24H Virtual as offering strong value for money, with competitive pricing relative to their services. For instance, a law firm reports spending $1,100 monthly, which significantly alleviated stress and improved service delivery. Another client, an appliance repair company, invested approximately $8,000 USD, noting enhanced conversion rates from calls. Overall, feedback highlights satisfaction with the cost-effectiveness of their services, with many clients appreciating their responsiveness and tailored solutions.
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  • CanadaDirect Logotype

    4.0 2 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Services provided

    13% Customer Service Outsourcing
    52% Call Center Services
    20% Back Office Outsourcing +1 service
    15% Sales Outsourcing

    CanadaDirect is a telemarketing company specializing in outbound services using live agents and voice assistance. Reviews highlight their exceptional project management and compliance focus, with a 20% increase in sales and near-zero customer complaints. Notably, 100% of reviewers praise their performance compared to competitors, underscoring their effectiveness and reliability.

    See all 2 projects

    Industry Experience

    CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    45% Back Office Outsourcing
    20% Social Media Marketing +1 service
    15% Transcription

    Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

    See all 15 projects

    Reviews mention Communicative

    Clients have consistently praised Virtual Gurus for their exceptional communication skills. One client noted that their assistant was 'organized and a great communicator,' ensuring regular updates and timely task completion. Another client highlighted that 'there is someone always checking in with you,' emphasizing the proactive communication approach. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding responsiveness and the clarity of their interactions.
    • Social Ads, Graphic Design & Bookkeeping for Realty Company
      5.0 Apr 26, 2023

      The communication is what this company does well. There is someone always checking in with you. I love the monthly package options and the skill sets that they offer.

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    • VA Services for Private Counselling Practice
      5.0 Dec 4, 2022

      I have been very impressed with Virtual Gurus' excellent communication and quality of team members.

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    0 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Administrative Assistance for Travel Agency

    4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
    Read 2 Reviews

    Industry Experience

    Virtual Gurus has demonstrated strong expertise across multiple industries, including Legal, Hospitality & Leisure, Advertising & Marketing, Real Estate, and Energy & Natural Resources. Clients consistently highlight their efficient administrative support, excellent communication, and ability to streamline operations. Positive feedback predominantly comes from the Legal and Hospitality sectors, indicating high satisfaction. However, some challenges were noted in Advertising & Marketing, where client expectations were not fully met. Overall, Virtual Gurus is well-suited for businesses seeking reliable administrative assistance.

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    Select Industry to see insights

    IT Services Energy & natural resources Retail Healthcare Business services Legal Consulting Hospitality & leisure Advertising & marketing Real estate

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Virtual Gurus as offering excellent value for money, frequently highlighting their competitive pricing and effective service delivery. For instance, one client noted the 'good value for cost' and another emphasized that the 'pricing fit our budget.' Additionally, the assistance provided was credited with increasing productivity and organizational effectiveness, with one client stating that their virtual assistant helped reduce administrative hours by up to 60%. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness.
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    25% Customer Service Outsourcing
    35% Call Center Services
    20% IT Managed Services +2 services
    10% Back Office Outsourcing
    10% Business Consulting

    Line One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.

    See all 3 projects

    Reviews mention Flexible

    Clients consistently highlight the flexibility of Line One Contact Centres Inc. One reviewer praised their high level of collaboration and responsiveness to requests, stating, "They’ve listened well and have really made an effort to address every request." Another client noted their team's ability to adapt to frequent changes, emphasizing their "open and honest communication" when addressing issues. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating a strong alignment with client needs.
    • Call Center Services for Nonprofit Charity Org
      4.5 Mar 17, 2022

      They’re very flexible. I’ve had a really high level of collaboration with them — it’s been a very good experience negotiating, communicating, and working with them. They’ve listened well and have really made an effort to address every request.

      Read Full Review
    • Technical & Operational Support for Vehicle Manufacturer
      4.0 Apr 21, 2021

      Line One Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us.

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    Industry Experience

    Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.

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    Select Industry to see insights

    Real estate Nonprofit Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
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  • Omnie Integrated Services Inc. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Montreal, Canada

    Services provided

    75% Customer Service Outsourcing
    25% Back Office Outsourcing

    Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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    Industry Experience

    Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.

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    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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    Montreal, Canada

    1500 – 1155 Metcalfe Street
    Montreal, Canada H3B 2V6

    76 - 100

    +1 (833) 660-1684

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  • ZRAFTED Logotype

    5.0 3 reviews
    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% Customer Service Outsourcing
    40% Web Development
    15% Search Engine Optimization +1 service
    15% Social Media Marketing

    ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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    Reviews mention Easy to work with

    Clients consistently praise ZRAFTED for their exceptional ease of collaboration. One client highlighted the team's impressive communication, noting they were always available and responsive on WhatsApp, with no delays in replies. Another remarked on the team's readiness to accommodate changes and engage in discussions without reluctance. Overall, the sentiment reflects a strong appreciation for ZRAFTED's cooperative approach and commitment to client satisfaction.
    • BPO for Wealth Management Company
      5.0 Jul 30, 2022

      They were always available over WhatsApp. I did not have to wait at all for any replies. There were no delays or irresponsibility by any of their team member. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. You will never find them feeling reluctant regarding any changes or alterations in the scope of work and always happy to discuss if there are any changes made and how it will affect the financials of the work.

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    Industry Experience

    ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.

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    Real estate Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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    Canada (1) United States (1)
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  • Koala Customer Care Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Koala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.

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    Industry Experience

    Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.

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    Select Industry to see insights

    Beauty & Cosmetics

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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  • CCC Digital Agency Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Langford, Canada

    Services provided

    10% Customer Service Outsourcing
    30% Email Marketing
    30% Pay Per Click +2 services
    20% Web Design
    10% Low/No Code Development

    CCC Digital Agency specializes in digital marketing and web development services, demonstrated through their work on e-newsletters and Shopify platforms. Reviews reveal a 100% positive sentiment, highlighting their adaptability, efficient project management, and excellent communication skills, with 100% of clients praising their responsiveness and technical expertise. Their services have contributed to measurable business growth for clients.

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    Reviews mention Creative

    Clients have praised CCC Digital Agency for their impressive adaptability and creative approach in project execution. One client highlighted their willingness to adjust and learn new technologies swiftly, resulting in high-quality deliverables and responsive service. Overall, the sentiment regarding their creativity is positive, with clients noting the agency's ability to align with their needs effectively and deliver on time.
    • Web Dev for Recruitment Services Company
      5.0 Sep 22, 2023

      We were most impressed with their adaptability and creative approach. Willing to adjust, edit and finish the project to spec and learn new tech platforms quickly.

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    Industry Experience

    CCC Digital Agency has demonstrated expertise in the Human Resources and Education sectors, with strong feedback highlighting their adaptability, creative solutions, and excellent customer service. Clients in Human Resources praised their ability to deliver marketing automation and e-newsletter services effectively, while those in Education emphasized their impact on improving online registration and conversion rates through web development. Overall, sentiment is highly positive, particularly for businesses seeking innovation and strong project management.

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    Human Resources Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight CCC Digital Agency's excellent value for money, noting their responsiveness and adaptability as key strengths. One client remarked on their 'great value for cost and execution,' while another emphasized the effectiveness of their services in increasing conversion rates despite a modest investment of approximately $2,200 USD. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of work delivered.
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  • Agents Republic Inc. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    10% Sales Outsourcing +2 services
    5% BI & Big Data Consulting & SI
    5% Market Research

    Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

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    0 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Mobile Gaming Company

    4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
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    Industry Experience

    Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.

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    Select Industry to see insights

    Gaming

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
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  • Peak Demand Logotype

    5.0 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    30% Customer Service Outsourcing
    30% AI Consulting
    30% Call Center Services +2 services
    5% Search Engine Optimization
    5% Web Design

    Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Call Center Services

    VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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    Reviews mention Unique expertise

    The reviews indicate a positive sentiment regarding the company's unique expertise, particularly in resolving technology issues efficiently. One client noted, "They have a lot of expertise," highlighting their proficiency in handling computer-related problems. Additionally, the service's cost-effectiveness, saving the client $300 monthly, further underscores their specialized capabilities. Overall, clients appreciate the company's knowledge and effectiveness, though they suggest improvements in contact availability.
    • Customer and Tech Support for Telecommunications System
      2.5 Dec 24, 2017

      They help in talking to consumers. They have a lot of expertise. The availability of their expertise in consumer communication is a notable strength.

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    Industry Experience

    VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.

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    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • Saucal Logotype

    5.0 9 reviews
    $10,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Services provided

    10% Customer Service Outsourcing
    70% E-Commerce Development
    10% API Development +1 service
    10% Web Design

    Saucal is a specialized web development company renowned for its expertise in WooCommerce and WordPress. With a focus on custom solutions, they provide services ranging from website development to ongoing maintenance and technical consultations. The reviews consistently highlight Saucal's strengths in project management, responsiveness, and technical proficiency, with nearly 100% positive feedback emphasizing their ability to deliver complex projects efficiently. Clients frequently commend their superior communication and collaboration, with approximately 90% mentioning their problem-solving capabilities and dedication to exceeding expectations.

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    Reviews mention Professional

    Clients frequently commend Saucal for their professionalism and responsiveness. One client highlighted their ability to take requests and develop a structured plan, ensuring quality control throughout the project. They noted, 'They’re always professional and work with me to help make things possible.' Overall, feedback reflects a strong sentiment of satisfaction with Saucal's dedication and expertise, contributing positively to client relationships and project outcomes.
    • Web Dev & Support for Subscription Box Reviews Platform
      5.0 Oct 10, 2017

      SAU/CAL has been extremely responsive to my needs. They took in all of my ideas and gave me a plan and broke them all up into different sprints. They budgeted a lot of time for quality control. On a personal level, we get along really well. They’re always professional and work with me to help me make things possible because we’re doing things with WordPress that other sites don’t do.

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    Industry Experience

    Saucal has demonstrated expertise across various industries including Financial Services, Manufacturing, Arts & Entertainment, and E-commerce. Clients commend their strong project management, technical skills, and responsiveness. In Financial Services, they excelled in developing a WooCommerce module, enhancing client satisfaction. For Manufacturing, they improved site stability and speed, crucial for e-commerce growth. In Arts & Entertainment, they innovated educational platforms with WooCommerce. Overall, their strengths lie in WooCommerce proficiency and tailored solutions, making them suitable for companies prioritizing robust digital infrastructure.

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    Financial services Manufacturing Advertising & marketing IT Services Arts, entertainment & music Energy & natural resources Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on Saucal highlights a strong perception of value for money, with many noting that their investment led to significant improvements in website performance and functionality. For instance, one client mentioned spending around $150,000, with tangible results including merchants processing over $1 million monthly. Another noted spending $20,000 for ongoing maintenance that drastically reduced their website management time. Overall, clients appreciate Saucal's thoroughness, effective communication, and adherence to budget, often finding their services to exceed expectations.
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    United States (5) Canada (2) Australia (1) Timor-Leste (1)
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  • Advantage Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Charlottetown, Canada

    Services provided

    31% Customer Service Outsourcing
    25% Call Center Services
    25% IT Managed Services +1 service
    19% Back Office Outsourcing

    Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.

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  • 24-7 INTOUCH Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada

    Services provided

    58% Customer Service Outsourcing
    25% Back Office Outsourcing
    17% Call Center Services

    Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.

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  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

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  • IntouchCX Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2 services
    20% Content Moderation Services
    20% Sales Outsourcing

    Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.

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  • Global Dispatch Management Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    St. John's, Canada

    Services provided

    65% Customer Service Outsourcing
    35% Call Center Services

    Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.

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    St. John's, Canada

    44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
    St. John's, Canada A1A 2G4

    21 - 30

    18884925838

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  • Skybridge Americas Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Winnipeg, Canada

    Services provided

    30% Customer Service Outsourcing
    60% Call Center Services
    10% Back Office Outsourcing

    Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.

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    Winnipeg, Canada

    180 Main St
    Winnipeg, Canada R3C 1A6

    151 - 200

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  • Callnovo.ai Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Sales Outsourcing

    Callnovo.ai is a Markham, Canada-based call center company. They focus on Call Center Services and Customer Service Outsourcing and were founded in 2004.

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  • Smiledog "Your Receptionist" Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bedford, Canada

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service

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  • PROSOLUTIONS BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Services provided

    40% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Back Office Outsourcing +4 services
    5% Document Digitization & Management
    5% Finance & Accounting Outsourcing (FAO)
    5% IT Managed Services
    5% IT Strategy Consulting

    PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    31% Customer Service Outsourcing
    46% Call Center Services
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Tribridge Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Calgary, Canada

    Services provided

    60% Customer Service Outsourcing
    25% Back Office Outsourcing
    5% Data Annotation Services +2 services
    5% Direct Marketing
    5% Social Media Marketing

    In Calgary, Canada, Tribridge Services is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were established in 2025.

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  • Intercon Messaging Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada

    Services provided

    25% Customer Service Outsourcing
    75% Call Center Services

    Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.

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  • Global Empire Corporation Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    250 - 999
    Edmonton, Canada

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    30% Call Center Services +1 service
    10% Sales Outsourcing

    Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.

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  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Back Office Outsourcing

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

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  • EmpireOne Contact Center Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Toronto, Canada

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.

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  • Glen Group Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    250 - 999
    Richmond, Canada

    Services provided

    15% Customer Service Outsourcing
    15% Commercial Development
    15% HR Consulting +6 services
    10% Commercial Property Management
    10% Executive Search
    10% HR Outsourcing
    10% Recruiting
    10% Warehousing & Distribution
    5% Staffing

    Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.

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  • Alliance Answer Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Kingston, Canada

    Services provided

    25% Customer Service Outsourcing
    75% Call Center Services

    Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.

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  • GeeksForLess Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    15% Cybersecurity
    10% Custom Software Development +9 services
    10% Web Design
    10% Web Development
    5% AI Development
    5% Application Testing
    5% IT Managed Services
    5% IT Strategy Consulting
    5% IoT Development
    5% Mobile App Development
    5% Sales Outsourcing

    GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.

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  • @liveconx Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada

    Services provided

    55% Customer Service Outsourcing
    30% Call Center Services
    15% Sales Outsourcing

    @liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

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    Reviews mention High-quality work

    The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.
    • Appointment Setting for Transportation Business
      5.0 Dec 24, 2017

      I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.

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    Industry Experience

    The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.

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    Information technology Transportation Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.
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    Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
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  • WorkStaff360 Logotype

    5.0 21 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    15% Customer Service Outsourcing
    20% Staffing
    15% Back Office Outsourcing +4 services
    15% HR Outsourcing
    15% Recruitment Process Outsourcing
    15% Sales Outsourcing
    5% Finance & Accounting Outsourcing (FAO)

    WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

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  • HireAway Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1 service
    25% Corporate Travel Management

    HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.

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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    10% Customer Service Outsourcing
    50% Back Office Outsourcing
    30% Call Center Services +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

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  • FTalent Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Montréal, Canada

    Services provided

    20% Customer Service Outsourcing
    30% Recruiting
    30% Staffing +1 service
    20% Employer of Record (EOR) Services

    FTalent helps companies hire remote customer support and operations professionals in Mexico. We handle recruitment, pre-screening, payroll, employment administration, and compliance, while you

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    Montréal, Canada

    1000 Sherbrooke St W
    Montréal, Canada H3A 3G4

    6 - 9

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  • The Organized Keener Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Calgary, Canada

    Services provided

    10% Customer Service Outsourcing
    10% Document Digitization & Management
    10% Event Marketing +13 services
    10% Print Design
    5% Back Office Outsourcing
    5% Branding
    5% Business Consulting
    5% Call Center Services
    5% Commercial Property Management
    5% E-Commerce Development
    5% Graphic Design
    5% Logo
    5% Other Digital Marketing
    5% Social Media Marketing
    5% Web Design
    5% Web Development

    The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.

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  • Dispatch Hero Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Regina, Canada

    Services provided

    20% Customer Service Outsourcing
    20% Business Consulting
    20% Call Center Services +2 services
    20% Email Marketing
    20% Search Engine Optimization

    Email Marketing company Dispatch Hero is located in Regina, Canada and Regina, Canada. The team offers Email Marketing and Search Engine Optimization.

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  • Prospecto — Agence de Télémarketing B2B Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Victoriaville, Canada

    Services provided

    15% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +2 services
    10% Sales Outsourcing
    5% Direct Marketing

    Telephone answering service Prospecto — Agence de Télémarketing B2B is in Victoriaville, Canada. The team provides Call Center Services and Back Office Outsourcing.

    Read more
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  • In Social Incorporated Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Vaughan, Canada

    Services provided

    10% Customer Service Outsourcing
    10% Advertising
    10% Social Media Marketing +22 services
    8% Digital Strategy
    8% Email Marketing
    5% Business Consulting
    5% Call Center Services
    5% Direct Marketing
    5% Ecommerce Marketing
    5% Marketing Strategy
    5% Pay Per Click
    3% Branding
    3% Conversion Optimization
    3% Graphic Design
    3% Web Design
    2% Content Marketing
    2% UX/UI Design
    1% Affiliate Marketing
    1% Corporate Photography
    1% Fulfillment
    1% Logo
    1% Packaging Design
    1% Print Design
    1% Product Marketing
    1% Video Production

    In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.

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  • Simpro Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    40% Call Center Services +1 service
    10% Sales Outsourcing

    Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.

    Read more
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  • Appliance Repair Vancouver Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Burnaby, Canada

    Services provided

    20% Customer Service Outsourcing
    80% Commercial Property Management

    Appliance Repair Vancouver, a Commercial Property Management company, was founded in 2023. The team offers Commercial Property Management and Customer Service Outsourcing.

    Read more
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  • Innovation Networks Inc. Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    50 - 249
    Vancouver, Canada

    Services provided

    10% Customer Service Outsourcing
    25% Call Center Services
    25% Cybersecurity +2 services
    25% IT Managed Services
    15% Cloud Consulting & SI

    Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.

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  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    30% Commercial Brokerage Services
    25% Call Center Services +2 services
    15% Fulfillment
    10% Sales Outsourcing

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

    Read more
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  • Qallus JSR Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1 service
    25% Sales Outsourcing

    In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Kroll Communications Inc. Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    2 - 9
    Edmonton, Canada

    Services provided

    10% Customer Service Outsourcing
    30% Market Research
    20% Direct Marketing +4 services
    20% Sales Outsourcing
    10% Call Center Services
    5% Email Marketing
    5% Marketing Strategy

    Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.

    Read more
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Veta Virtual
2 SureCall Contact Centers
3 24H Virtual
4 CanadaDirect
5 Virtual Gurus
6 Line One Contact Centres Inc
7 Omnie Integrated Services Inc.
8 ZRAFTED
9 Koala Customer Care
10 CCC Digital Agency
11 Agents Republic Inc.
12 Peak Demand
13 VoiceLogic.com
14 Saucal

List of the Top 14 Canada Customer Support Companies

  1. Veta Virtual Logotype

    Veta Virtual

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.3/40.0
    19/20 Reviews
    9.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    67% Other
    View Profile Visit Website
  2. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.8/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  3. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    31.4/40.0
    17/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Other
    View Profile Visit Website
  4. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    13% Customer Service Outsourcing
    87% Other
    View Profile Visit Website
  5. Virtual Gurus Logotype

    Virtual Gurus

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    29.4/40.0
    14.2/20 Reviews
    7.4/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  6. Line One Contact Centres Inc Logotype

    Line One Contact Centres Inc

    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Ability to deliver

    26.1/40.0
    14/20 Reviews
    7.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  7. Omnie Integrated Services Inc. Logotype

    Omnie Integrated Services Inc.

    $1,000+
    < $25 / hr
    50 - 249
    Montreal, Canada

    Ability to deliver

    23.6/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    25% Other
    View Profile Visit Website
  8. ZRAFTED Logotype

    ZRAFTED

    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    26.2/40.0
    16.2/20 Reviews
    5.1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  9. Koala Customer Care Logotype

    Koala Customer Care

    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada

    Ability to deliver

    21.5/40.0
    16.2/20 Reviews
    0.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    40% Other
    View Profile Visit Website
  10. CCC Digital Agency Logotype

    CCC Digital Agency

    $1,000+
    $100 - $149 / hr
    2 - 9
    Langford, Canada

    Ability to deliver

    27.2/40.0
    16.2/20 Reviews
    6.4/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  11. Agents Republic Inc. Logotype

    Agents Republic Inc.

    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada

    Ability to deliver

    21.1/40.0
    14.6/20 Reviews
    1.2/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  12. Peak Demand Logotype

    Peak Demand

    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Ability to deliver

    21.3/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  13. VoiceLogic.com Logotype

    VoiceLogic.com

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    19.7/40.0
    13/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  14. Saucal Logotype

    Saucal

    $10,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    16.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  15. Advantage Communications Logotype

    Advantage Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Charlottetown, Canada

    Ability to deliver

    7.1/40.0
    0/20 Reviews
    1.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    31% Customer Service Outsourcing
    69% Other
    View Profile Visit Website
  16. 24-7 INTOUCH Logotype

    24-7 INTOUCH

    $1,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    58% Customer Service Outsourcing
    42% Other
    View Profile Visit Website
  17. Bill Gosling Outsourcing Logotype

    Bill Gosling Outsourcing

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  18. IntouchCX Logotype

    IntouchCX

    $50,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  19. Global Dispatch Management Logotype

    Global Dispatch Management

    $1,000+
    Undisclosed
    250 - 999
    St. John's, Canada

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    35% Other
    View Profile Visit Website
  20. Skybridge Americas Logotype

    Skybridge Americas

    $1,000+
    $25 - $49 / hr
    250 - 999
    Winnipeg, Canada

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  21. Callnovo.ai Logotype

    Callnovo.ai

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  22. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montréal, Canada

    Ability to deliver

    28.5/40.0
    16.2/20 Reviews
    4.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    29% Customer Service Outsourcing
    71% Other
    View Profile Visit Website
  23. Smiledog "Your Receptionist" Logotype

    Smiledog "Your Receptionist"

    $1,000+
    < $25 / hr
    10 - 49
    Bedford, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  24. PROSOLUTIONS BPO Logotype

    PROSOLUTIONS BPO

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Other
    View Profile Visit Website
  25. 3C Contact Services Logotype

    3C Contact Services

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Ability to deliver

    6.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    31% Customer Service Outsourcing
    69% Other
    View Profile Visit Website
  26. Tribridge Services Logotype

    Tribridge Services

    $1,000+
    < $25 / hr
    2 - 9
    Calgary, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    40% Other
    View Profile Visit Website
  27. Intercon Messaging Inc. Logotype

    Intercon Messaging Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  28. Global Empire Corporation Logotype

    Global Empire Corporation

    $50,000+
    < $25 / hr
    250 - 999
    Edmonton, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  29. NCRi Logotype

    NCRi

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website

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