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Top Customer Support Services in Canada

Ratings Updated: April 5, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Great project management
Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Adaptable
Overall, client feedback on Helpware highlights their adaptability as a significant strength. One client noted their impressive capability to adjust to evolving project requirements, stating, "Helpware has done an excellent job of adapting to those changes." Another client emphasized their remarkable ability to scale resources quickly, achieving a target of 500 agents per day. This consistent adaptability has led to successful outcomes across various projects, reinforcing Helpware's reputation as a responsive and flexible partner.

Video Labeling For IoT Company

5.0 Oct 3, 2022

We are a technology company, and our software and products are constantly changing and evolving. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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Call Center Services for Food & Beverage Company

5.0 Aug 10, 2020

I was most impressed by their company culture and adaptability.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Canada

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

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Reviews mention Professional
Clients consistently commend Mindy Support for their professionalism and effective communication throughout projects. For instance, one client noted their 'very consistent and professional' service, while another highlighted their 'reliability' and 'quick response time.' Additionally, a client in the FinTech sector emphasized their 'professional' workflow and effective collaboration. Overall, the sentiment reflects a strong appreciation for Mindy Support's commitment to maintaining high standards of professionalism and client satisfaction.

Data Labeling & Annotation for Fintech Firm

4.5 Sep 28, 2021

They have been very consistent and professional throughout the process.
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AI Data Annotation for IT Services Company

5.0 Jul 29, 2021

I'm impressed by Mindy's reliability, quick response time, and clear communication. They are real professionals.
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Cloud Application Tech Support for Social Intranet Platform

5.0 May 18, 2020

After training and onboarding, the team began to work really well – professionally, independently and in a client-oriented way. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on a high level.
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Prospect Research for Marketing and Tech Firm

5.0 May 22, 2019

Their professionalism impresses me. Their effective use of technology to make the time distance entirely irrelevant.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

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3 of 4 reviews are 5 stars

4 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Montréal, Canada

35075 Rue de Sorel, 4th Floor Montréal
Montréal, Canada H4P
201 - 250

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FlairsTech

4.6 9 reviews
Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

15% Customer Service Outsourcing

20% IT Managed Services

15% Application Management & Support +4 services

15% Call Center Services

15% Custom Software Development

10% Enterprise App Modernization

10% Finance & Accounting Outsourcing (FAO)

FlairsTech is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its adaptability, innovative culture, and value for cost, with 95% of reviews noting flexibility and alignment with client needs. Their services effectively enhance customer experience and satisfaction, achieving a 97% customer satisfaction rate in some cases.

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0 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, FlairsTech has received positive feedback for their effective DevOps solutions and strong project management capabilities. A client from Buildsoft praised their impressive communication and availability, highlighting their proficiency with AWS and Kubernetes. The ongoing collaboration has led to successful infrastructure migrations and system maintenance, with no noted areas for improvement. Overall, clients express satisfaction with FlairsTech's timely delivery and ability to work seamlessly across global teams.
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4 of 5 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
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Industry Experience

FlairsTech has demonstrated expertise across various sectors, including Consumer Products & Services, Hospitality & Leisure, Media, and Financial Services. Clients praise their ability to enhance customer support, improve operational efficiency, and deliver quality resources. Overall sentiment is positive, highlighting strengths in communication, adaptability, and project management. Particularly, the company excels in supporting customer service and technical operations, making them a suitable partner for organizations seeking improvements in these areas.
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Consumer products & services Hospitality & leisure Media Software Financial services Construction

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.
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Featured

What are Featured Providers?

Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Canada

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

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25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Industry Experience

Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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United States (17) Canada (13) France (1)

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Veta Virtual

5.0 62 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

33% Customer Service Outsourcing

34% Recruitment Process Outsourcing

33% AI Development

Veta Virtual is a Customer Service BPO specializing in call center outsourcing and customer support services. The company has received overwhelmingly positive feedback, with reviews highlighting their professional, responsive, and detail-oriented approach. Approximately 83% of reviewers praised their ability to seamlessly integrate into clients’ operations, improve communication efficiency, and provide personalized, company-specific solutions.

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Reviews mention Attentive
The feedback indicates a strong sentiment of attentiveness from Veta Virtual, with clients appreciating their proactive approach to service. Notably, one client highlighted the management team's exceptional responsiveness, stating they continued to answer calls for nearly two months after contract termination to ensure all needs were met. This commitment to client care was described as 'way above anything I would have expected,' reinforcing the company's reputation for attentiveness and client satisfaction.

Call Center Services for CPA Firm

5.0 Nov 10, 2025

Their management team was extremely attentive to our needs. We had to discontinue our contract with them, and because I did not cancel the forwarding, they continued answering our calls for almost 2 months, until they were sure we were taken care of. That is a level of service and of care for a client that is way above anything I would have expected.
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6 of 7 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Sales Services for Mortgage Brokerage Firm
5.0 — Veta Virtual provided call center and sales services for a mortgage brokerage firm. They handled inquiries, took on sales calls, obtained client contact information, and collaborated with the Read more
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Industry Experience

Veta Virtual has received positive feedback across various industries, particularly in legal and financial services, where clients praised their professional call handling and appointment scheduling. Legal firms noted improvements in client communication and efficiency, while financial service providers highlighted enhanced client experiences and reduced missed calls. Overall, sentiment is highly favorable, emphasizing Veta's responsiveness, professionalism, and ability to adapt services to specific industry needs, making them an excellent choice for law firms and financial advisors.
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Other industries Software Consulting Other Industry Government Construction Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Real estate Legal Financial services

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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (10) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend Veta Virtual for their competitive pricing, which aligns well with budgetary constraints. Multiple reviews highlight the company's excellent value for money, with one client noting that Veta Virtual's services significantly increased consultation bookings for their law firm. However, some clients indicated that financial constraints ultimately led to the discontinuation of services, suggesting a need for flexible pricing options. Overall, the sentiment towards cost and value is largely positive, emphasizing affordability and quality.
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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

SureCall Contact Centers is a Customer Service BPO specializing in Overflow Call Volume management. They are commended for their flexibility and cultural fit, with 100% of reviewers noting their reliable service delivery and timely communication. Clients appreciate their cost-effective solutions and prompt responsiveness, highlighting their effectiveness in outsourced customer support.

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Reviews mention Collaborative
The overall sentiment regarding collaboration at SureCall is highly positive. Clients have praised their proactive and responsive approach, noting that they were always available to address needs and provide solutions. One client highlighted their initiation of video conferencing for complex issues, demonstrating a commitment to effective communication. Additionally, the team was commended for delivering items on time and for their exceptional service, which included offering excellent recommendations rather than just presenting problems.

Customer Support for Advertising & Marketing Firm

5.0 Mar 28, 2023

SureCall was highly responsive to all our requests by replying to emails and phone calls in a timely manner. They also initiated video conferencing when dealing with complex situations and were always on top of everything. We never had to worry if anything was falling through the cracks. They offer exceptional white-glove service that goes above and beyond what is asked of them. They are highly responsive, proactive, collaborative, and efficient.
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Industry Experience

SureCall has demonstrated expertise across multiple sectors including Advertising & Marketing, Financial Services, Automotive, Business Services, Government, Hospitality & Leisure, and Real Estate. Clients consistently praise their responsiveness, project management, and ability to enhance operational efficiency. In Advertising & Marketing, feedback highlighted their customer service quality. In Financial Services, their flexibility and cultural fit were commended. Overall, the sentiment across industries is highly positive, indicating strong potential for collaboration and success across diverse business needs.
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Advertising & marketing Financial services Automotive Business services Sports Government Hospitality & leisure Consumer Products Real estate

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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Canada

Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5
101 - 150

18773100088

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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

13% Customer Service Outsourcing

52% Call Center Services

20% Back Office Outsourcing +1 service

15% Sales Outsourcing

CanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.

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Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

20% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

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Reviews mention Dedicated
Clients express high satisfaction with 24H Virtual's dedication and involvement in their projects. One review highlights the company's commitment to understanding client needs and maintaining seamless communication, stating, "Their dedication and involvement in making the experience easy are impressive." Overall, the sentiment reflects a strong appreciation for 24H Virtual's collaborative approach and willingness to adapt, fostering a respectful and effective partnership.

Customer Service for Nonprofit Health Organization

5.0 Mar 25, 2021

Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow.
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)

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Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

20% Customer Service Outsourcing

45% Back Office Outsourcing

20% Social Media Marketing +1 service

15% Transcription

Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

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Reviews mention Easy to work with
Clients consistently express that Virtual Gurus is easy to work with, highlighting the team's willingness to learn and adapt to customer needs. One client noted the 'very effective' workflow and praised the 'high level candidates' provided, along with a 'simple talent search and onboarding process.' Overall, the sentiment is positive, with clients appreciating the commitment to customer service and the successful collaboration established.

Customer Support Services for Online Marketplace

5.0 Dec 7, 2022

A willingness to learn support activities and adapt to changes has been paramount in the success of our relationship with our chosen virtual gurus. Offer high level candidates and a very simple talent search and onboarding process.
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Industry Experience

Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
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Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
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Canada (10) United States (4)

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

25% Customer Service Outsourcing

35% Call Center Services

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

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Reviews mention Receptive
Clients have expressed high satisfaction with Line One Contact Centres Inc's receptiveness and flexibility. A nonprofit office manager highlighted their effective collaboration and willingness to address every request, stating, "They’ve listened well and have really made an effort to address every request." The continuous communication through various platforms fosters a strong partnership, underscoring the importance of transparency and clear expectations in achieving successful outcomes.

Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

They’ve created a portal to share information with their staff and accept changes and messages. We’re in continuous communication with them via Microsoft Teams, phone, and email. They’ve listened well and have really made an effort to address every request.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Montreal, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Montreal, Canada

1500 – 1155 Metcalfe Street
Montreal, Canada H3B 2V6
76 - 100

+1 (833) 660-1684

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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Customer Service Outsourcing

40% Web Development

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Communicative
Overall, ZRAFTED has received positive feedback regarding their communication. Clients highlighted their fast response times and availability, noting, 'Everything was delivered on time' and 'I did not have to wait at all for any replies.' One client appreciated their willingness to discuss changes, stating that the team was 'always ready to cooperate.' This consistent feedback underscores a strong sentiment of satisfaction with ZRAFTED's communicative approach.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Everything was delivered on time. All the demands were taken care of and they were very fast in communication. Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer.
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BPO for Wealth Management Company

5.0 Jul 30, 2022

They were always available over WhatsApp. I did not have to wait at all for any replies. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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Canada (1) United States (1)

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Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

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Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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CCC Digital Agency

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Langford, Canada

Services provided

10% Customer Service Outsourcing

30% Email Marketing

30% Pay Per Click +2 services

20% Web Design

10% Low/No Code Development

CCC Digital Agency is a digital solutions provider specializing in marketing automation and web development. Across their reviews, 100% of clients commend their responsive project management and adaptability, highlighting their creative approach and alignment with client values. Clients consistently praise their value, technical knowledge, and communication skills, with no areas for improvement noted.

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Reviews mention Creative
Clients have praised CCC Digital Agency for their impressive adaptability and creative approach in project execution. One client highlighted their willingness to adjust and learn new technologies swiftly, resulting in high-quality deliverables and responsive service. Overall, the sentiment regarding their creativity is positive, with clients noting the agency's ability to align with their needs effectively and deliver on time.

Web Dev for Recruitment Services Company

5.0 Sep 22, 2023

We were most impressed with their adaptability and creative approach. Willing to adjust, edit and finish the project to spec and learn new tech platforms quickly.
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Industry Experience

CCC Digital Agency has demonstrated expertise in the Human Resources and Education sectors, with strong feedback highlighting their adaptability, creative solutions, and excellent customer service. Clients in Human Resources praised their ability to deliver marketing automation and e-newsletter services effectively, while those in Education emphasized their impact on improving online registration and conversion rates through web development. Overall, sentiment is highly positive, particularly for businesses seeking innovation and strong project management.
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Human Resources Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight CCC Digital Agency's excellent value for money, noting their responsiveness and adaptability as key strengths. One client remarked on their 'great value for cost and execution,' while another emphasized the effectiveness of their services in increasing conversion rates despite a modest investment of approximately $2,200 USD. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of work delivered.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
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Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Efficient
The overall sentiment regarding VoiceLogic's efficiency is highly positive. Clients appreciate the significant improvements in call reception and faster complaint resolution. One client noted a monthly saving of $10,000 to $17,000, attributing this to VoiceLogic's responsible and qualified staff. Additionally, they highlighted greater efficiency in public attention services, despite occasional reports of dropped calls, indicating a strong overall performance in operational efficiency.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.
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Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Advantage Communications

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Charlottetown, Canada

Services provided

31% Customer Service Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

19% Back Office Outsourcing

Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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24-7 INTOUCH

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

58% Customer Service Outsourcing

25% Back Office Outsourcing

17% Call Center Services

Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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IntouchCX

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Content Moderation Services

20% Sales Outsourcing

Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

St. John's, Canada

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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St. John's, Canada

44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
St. John's, Canada A1A 2G4
21 - 30

18884925838

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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Winnipeg, Canada

Services provided

30% Customer Service Outsourcing

60% Call Center Services

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Winnipeg, Canada

180 Main St
Winnipeg, Canada R3C 1A6
151 - 200

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Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

31% Customer Service Outsourcing

46% Call Center Services

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

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Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

30% Call Center Services +1 service

10% Sales Outsourcing

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Back Office Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.

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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Customer Service Outsourcing

35% Call Center Services

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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Glen Group

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Richmond, Canada

Services provided

15% Customer Service Outsourcing

15% Commercial Development

15% HR Consulting +6 services

10% Commercial Property Management

10% Executive Search

10% HR Outsourcing

10% Recruiting

10% Warehousing & Distribution

5% Staffing

Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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GeeksForLess

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

15% Cybersecurity

10% Custom Software Development +9 services

10% Web Design

10% Web Development

5% AI Development

5% Application Testing

5% IT Managed Services

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Sales Outsourcing

GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing

@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

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Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience

liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
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Information technology Transportation Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

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WorkStaff360

5.0 21 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

15% Customer Service Outsourcing

20% Staffing

15% Back Office Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Corporate Travel Management

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

10% Customer Service Outsourcing

50% Back Office Outsourcing

30% Call Center Services +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Peak Demand

Not yet reviewed

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% Customer Service Outsourcing

30% AI Consulting

30% Call Center Services +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand is an answering service company. They were established in 2016, and their services include Call Center Services and AI Consulting.
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The Organized Keener

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Calgary, Canada

Services provided

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Event Marketing +13 services

10% Print Design

5% Back Office Outsourcing

5% Branding

5% Business Consulting

5% Call Center Services

5% Commercial Property Management

5% E-Commerce Development

5% Graphic Design

5% Logo

5% Other Digital Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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Dispatch Hero

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Regina, Canada

Services provided

20% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Email Marketing

20% Search Engine Optimization

Email Marketing company Dispatch Hero is located in Regina, Canada and Regina, Canada. The team offers Email Marketing and Search Engine Optimization.
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Prospecto — Agence de Télémarketing B2B

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Victoriaville, Canada

Services provided

15% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing +2 services

10% Sales Outsourcing

5% Direct Marketing

Telephone answering service Prospecto — Agence de Télémarketing B2B is in Victoriaville, Canada. The team provides Call Center Services and Back Office Outsourcing.
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In Social Incorporated

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Vaughan, Canada

Services provided

10% Customer Service Outsourcing

10% Advertising

10% Social Media Marketing +22 services

8% Digital Strategy

8% Email Marketing

5% Business Consulting

5% Call Center Services

5% Direct Marketing

5% Ecommerce Marketing

5% Marketing Strategy

5% Pay Per Click

3% Branding

3% Conversion Optimization

3% Graphic Design

3% Web Design

2% Content Marketing

2% UX/UI Design

1% Affiliate Marketing

1% Corporate Photography

1% Fulfillment

1% Logo

1% Packaging Design

1% Print Design

1% Product Marketing

1% Video Production

In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.
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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

40% Call Center Services +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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Appliance Repair Vancouver

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Burnaby, Canada

Services provided

20% Customer Service Outsourcing

80% Commercial Property Management

Appliance Repair Vancouver, a Commercial Property Management company, was founded in 2023. The team offers Commercial Property Management and Customer Service Outsourcing.
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Innovation Networks Inc.

Not yet reviewed

$5,000+

$150 - $199 / hr

50 - 249

Vancouver, Canada

Services provided

10% Customer Service Outsourcing

25% Call Center Services

25% Cybersecurity +2 services

25% IT Managed Services

15% Cloud Consulting & SI

Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

30% Commercial Brokerage Services

25% Call Center Services +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Kroll Communications Inc.

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Edmonton, Canada

Services provided

10% Customer Service Outsourcing

30% Market Research

20% Direct Marketing +4 services

20% Sales Outsourcing

10% Call Center Services

5% Email Marketing

5% Marketing Strategy

Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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Top Customer Support Services in Canada

List of the Top Canada Customer Support Companies

Reviews mention Great project management

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CX Outsourcing for Financial Services Firm

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Reviews mention Adaptable

Video Labeling For IoT Company

Call Center Services for Food & Beverage Company

Customer Service Outsourcing for Parking Software Company

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Professional

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Cloud Application Tech Support for Social Intranet Platform

Prospect Research for Marketing and Tech Firm

Multilingual Customer Service & Back-Office for Beauty Brand

Average Project Cost Breakdown

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Reviewed 4 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Customer Service Outsourcing for Travel Agency

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Customer Service & Back-Office Support for Protection Agency

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Reviews mention Attentive

Call Center Services for CPA Firm

Call Center & Sales Services for Mortgage Brokerage Firm

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Reviews mention Collaborative

Customer Support for Advertising & Marketing Firm

Industry Experience

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SureCall Contact Centers is very responsive

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Reviews mention Dedicated

Customer Service for Nonprofit Health Organization

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Reviews mention Easy to work with

Customer Support Services for Online Marketplace

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Reviews mention Receptive

Call Center Services for Nonprofit Charity Org

Average Project Cost Breakdown

What Clients Have Said

Line One Contact Centres Inc is very responsive

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Reviews mention Communicative

Web Dev, Design & Migration for Apartment Rental Company

BPO for Wealth Management Company

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