Top Customer Support Services in Canada
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves CanadaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
$5,000+< $25 / hr1,000 - 9,999Serves CanadaServices provided
See all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
UndisclosedUndisclosed1,000 - 9,999Serves CanadaServices provided
See all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
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See all 13 projectsSureCall Contact Centers specializes in Call Center Outsourcing and Remote Customer Care, offering solutions for overflow call volume management. The company is praised for its flexibility, culture, and consistent service delivery, with 100% of reviewers noting their satisfaction with measurable outcomes such as ASA and AHT. No areas for improvement were identified.
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
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See all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
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See all 10 projectsFlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement.
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$1,000+Undisclosed50 - 249Toronto, Canada
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See all 64 projectsVeta Virtual is a Customer Support Outsourcing company specializing in call center solutions and remote customer care. The reviews indicate exceptional service, with 100% of clients praising their responsiveness, professionalism, and personalized attention. They have significantly improved call handling efficiency for various industries, with measurable outcomes like reducing missed calls and saving administrative time. While minor initial adjustments were noted, clients widely appreciated their adaptability and commitment to client success.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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See all 14 projects24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations.
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$10,000+< $25 / hr250 - 999Dorval, Canada
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See all 2 projectsCanadaDirect is a telemarketing company specializing in outbound services using live agents and voice assistance. Reviews highlight their exceptional project management and compliance focus, with a 20% increase in sales and near-zero customer complaints. Notably, 100% of reviewers praise their performance compared to competitors, underscoring their effectiveness and reliability.
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
See all 15 projectsVirtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.
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$1,000+Undisclosed250 - 999Calgary, Canada
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See all 3 projectsLine One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.
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$1,000+< $25 / hr50 - 249Montreal, Canada
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See all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
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Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
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See all 3 projectsZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.
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UndisclosedUndisclosed50 - 249Surrey, Canada
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See all 1 projectsKoala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.
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$1,000+$100 - $149 / hr2 - 9Langford, Canada
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See all 2 projectsCCC Digital Agency specializes in digital marketing and web development services, demonstrated through their work on e-newsletters and Shopify platforms. Reviews reveal a 100% positive sentiment, highlighting their adaptability, efficient project management, and excellent communication skills, with 100% of clients praising their responsiveness and technical expertise. Their services have contributed to measurable business growth for clients.
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$1,000+< $25 / hr250 - 999Vancouver, Canada
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See all 1 projectsAgents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.
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$10,000+$200 - $300 / hr2 - 9Toronto, Canada
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See all 1 projectsPeak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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See all 3 projectsVoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.
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$10,000+$150 - $199 / hr10 - 49Calgary, Canada
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See all 9 projectsSaucal is a specialized web development company renowned for its expertise in WooCommerce and WordPress. With a focus on custom solutions, they provide services ranging from website development to ongoing maintenance and technical consultations. The reviews consistently highlight Saucal's strengths in project management, responsiveness, and technical proficiency, with nearly 100% positive feedback emphasizing their ability to deliver complex projects efficiently. Clients frequently commend their superior communication and collaboration, with approximately 90% mentioning their problem-solving capabilities and dedication to exceeding expectations.
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$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
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Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$1,000+< $25 / hr10,000+Winnipeg, Canada
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Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
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Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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$50,000+< $25 / hr10,000+Winnipeg, Canada
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Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Markham, Canada
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Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999St. John's, Canada
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Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
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Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Bedford, Canada
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Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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UndisclosedUndisclosed10 - 49Ajax, Canada
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PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
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3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Montréal, Canada
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See all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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$1,000+< $25 / hr2 - 9Calgary, Canada
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In Calgary, Canada, Tribridge Services is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were established in 2025.
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
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Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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$50,000+< $25 / hr250 - 999Edmonton, Canada
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Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
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NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Toronto, Canada
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See all 1 projectsGrasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.
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$1,000+$25 - $49 / hr10 - 49Toronto, Canada
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Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr250 - 999Richmond, Canada
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Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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$10,000+Undisclosed50 - 249Kingston, Canada
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Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Toronto, Canada
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GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
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$1,000+< $25 / hr50 - 249Cornwall, Canada
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See all 3 projects@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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See all 21 projectsWorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
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HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
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Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
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The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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$1,000+< $25 / hr50 - 249Regina, Canada
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Email Marketing company Dispatch Hero is located in Regina, Canada and Regina, Canada. The team offers Email Marketing and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Victoriaville, Canada
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Telephone answering service Prospecto — Agence de Télémarketing B2B is in Victoriaville, Canada. The team provides Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr10 - 49Vaughan, Canada
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In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Burnaby, Canada
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Appliance Repair Vancouver, a Commercial Property Management company, was founded in 2023. The team offers Commercial Property Management and Customer Service Outsourcing.
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$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
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Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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$1,000+$300+ / hr10 - 49Toronto, Canada
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Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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$1,000+< $25 / hr10 - 49Toronto, Canada
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In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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List of the Top 14 Canada Customer Support Companies
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$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.3/40.019/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
33% Customer Service Outsourcing67% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
13% Customer Service Outsourcing87% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.4/40.014.2/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Montreal, Canada
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing25% Other -
Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
26.2/40.016.2/20 Reviews5.1/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+$100 - $149 / hr2 - 9Langford, Canada
Ability to deliver
27.2/40.016.2/20 Reviews6.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$10,000+$150 - $199 / hr10 - 49Calgary, Canada
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
31% Customer Service Outsourcing69% Other -
$1,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
58% Customer Service Outsourcing42% Other -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$50,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+Undisclosed250 - 999St. John's, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
28.7/40.016.4/20 Reviews4.8/10 Clients & Experience7.5/10 Market PresenceService focus
29% Customer Service Outsourcing71% Other -
$1,000+< $25 / hr10 - 49Bedford, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Ajax, Canada
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
31% Customer Service Outsourcing69% Other -
$1,000+< $25 / hr50 - 249Montréal, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+< $25 / hr2 - 9Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other