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Top Customer Support Services in Canada

Ratings Updated: July 22, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Helpware CX has received positive feedback for their effective customer research and rapid project management. A client noted their ability to attract six new customers and highlighted their impressive speed in communication. The client chose Helpware CX for their value and found no areas for improvement. Overall, the sentiment is highly favorable, indicating that Helpware CX is a competent partner for marketing needs.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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Mindy Support

4.8 37 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Canada

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.

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Reviews mention Reasonable pricing
Clients have consistently praised Mindy Support for their reasonable pricing, highlighting it as a key factor in their selection process. One client noted, 'They provided highly efficient operators at a profitable price,' while another remarked on their 'competitive pricing' compared to other vendors. Additionally, a third client emphasized that Mindy Support offered 'the best price for the same services.' Overall, the sentiment regarding pricing is overwhelmingly positive, reflecting strong client satisfaction with the cost-effectiveness of their services.

Cell Tracking for Research Institute

4.5 Dec 15, 2021

They provided highly efficient operators at a profitable price.
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Annotation Service for AI Development Company

5.0 Dec 14, 2021

Good project execution, quality and cost efficiency relative to other vendors.
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BPO for Consumer Goods Marketplace

5.0 Jun 16, 2020

The price is something that we checked during the selection process, and Mindy Support had the best price for the same services that other vendors offered. This is definitely a strength for them.
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Industry Experience

Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technology

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised ContactPoint 360 for their effective customer communication support and operational management, noting quicker response times and improved customer feedback. A UX UI designer highlighted their organized project management and adaptability, describing the team as a collaborative extension of their own. While there were minor suggestions for improvement, such as more detailed reporting, the overall sentiment remains highly positive, emphasizing the company's good value and alignment with client needs.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Montréal, Canada

35075 Rue de Sorel, 4th Floor Montréal
Montréal, Canada H4P
201 - 250

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FlairsTech

4.6 10 reviews
Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

15% Customer Service Outsourcing

20% IT Managed Services

15% Application Management & Support +4 services

15% Call Center Services

15% Custom Software Development

10% AI Development

10% Enterprise App Modernization

FlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement.

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Reviews mention Personable
Clients consistently highlight FlairsTech's personable approach, noting that their team feels like an integral part of the client's organization rather than mere contractors. One client emphasized the professionalism and friendliness of FlairsTech employees, stating, 'They take their jobs seriously, yet are personable and friendly with our team.' Overall, the sentiment reflects a strong appreciation for the company's ability to foster genuine relationships, contributing positively to collaboration and communication.

Call Center Services for Consumer Products & Services Co

5.0 Jul 15, 2024

The professionalism across the board - from management and higher up contacts of course, but also with the employees and their interactions with our clients. They take their jobs seriously, yet are personable and friendly with our team - it doesn't feel like they are contractors - they are truly part of our team.
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4 of 5 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
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Industry Experience

FlairsTech has received positive feedback across various industries, including Sports, Construction, Consumer Products, Hospitality, Media, Financial Services, and Software. Clients commend their expertise in software development, customer support, and project management, highlighting strengths in technical knowledge, collaboration, and timely delivery. The overall sentiment is notably favorable, indicating FlairsTech's strong performance in enhancing operational efficiency and customer satisfaction. Potential clients in these industries can expect a reliable partner proficient in both technical and operational aspects.
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Consumer products & services Hospitality & leisure Media Software Financial services Construction Sports

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More responsive than most other service providers

FlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Canada

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.

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Reviews mention Collaborative
The feedback reflects a highly positive sentiment regarding collaboration with Top Customer Service. Clients noted the team's excellent communication, responsiveness, and professionalism, describing them as an extension of their own company. One client emphasized the smooth collaboration and quick adjustments made by the team to meet specific needs. Overall, the partnership led to improved client satisfaction and efficiency, with tasks often delivered ahead of schedule.

Customer Support & VA Services for Consulting Company

5.0 Dec 10, 2025

They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

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Veta Virtual

5.0 63 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

33% Customer Service Outsourcing

34% Recruitment Process Outsourcing

33% AI Development

Veta Virtual is a Customer Service Outsourcing (CSO) company specializing in call center solutions and remote customer care. Across the reviews, 100% of clients commend Veta Virtual for their professionalism, responsiveness, and seamless communication management. Notably, 83% of reviewers highlight their effective project management and ability to customize services to fit specific business needs, ensuring client satisfaction and operational efficiency.

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7 of 8 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Sales Services for Mortgage Brokerage Firm
5.0 — Veta Virtual provided call center and sales services for a mortgage brokerage firm. They handled inquiries, took on sales calls, obtained client contact information, and collaborated with the Read more
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Industry Experience

Veta Virtual has garnered positive feedback across various industries, particularly in Legal, Financial Services, and Real Estate. Clients commend their professionalism, responsiveness, and ability to handle call management effectively, resulting in improved client interactions and reduced missed calls. Their expertise in legal call screening and appointment scheduling has significantly enhanced operational efficiency for law firms. Additionally, Veta has demonstrated adaptability in the Financial Services sector by streamlining client communications and scheduling, making them a suitable partner for businesses seeking reliable virtual support.
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Legal Other industries Financial services Software Consulting Other Industry Government Construction Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Real estate

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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Veta Virtual is praised for its competitive pricing and value for money, with clients noting that their costs align well with budgets. One client highlighted this by stating, 'Pricing fit our budget,' while another mentioned, 'Good value for cost.' Overall sentiment reflects satisfaction with the service's affordability and quality, with multiple clients emphasizing the seamless integration and efficiency gained without significant financial strain.
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United States (31) Canada (25)

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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

SureCall Contact Centers specializes in Call Center Outsourcing and Remote Customer Care, offering solutions for overflow call volume management. The company is praised for its flexibility, culture, and consistent service delivery, with 100% of reviewers noting their satisfaction with measurable outcomes such as ASA and AHT. No areas for improvement were identified.

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Industry Experience

SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.
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Hospitality & leisure Advertising & marketing Financial services Automotive Business services Government Consumer Products Real estate Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided.
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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (6) United States (4)

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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

13% Customer Service Outsourcing

52% Call Center Services

20% Back Office Outsourcing +1 service

15% Sales Outsourcing

CanadaDirect is a telemarketing company specializing in outbound services using live agents and voice assistance. Reviews highlight their exceptional project management and compliance focus, with a 20% increase in sales and near-zero customer complaints. Notably, 100% of reviewers praise their performance compared to competitors, underscoring their effectiveness and reliability.

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Industry Experience

CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

20% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations.

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Reviews mention Great project management
Clients have expressed strong satisfaction with 24H Virtual's project management capabilities. One client noted their proactive communication, highlighting that the owner maintained direct contact, facilitating seamless collaboration. Another client praised their structured approach, which included initial meetings and ongoing check-ins to ensure project needs were met. Overall, feedback indicates a high level of professionalism and responsiveness, contributing to successful project outcomes.

Call Center Services for Appliance Repair Company

5.0 Feb 23, 2022

They’ve managed the project really well. They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration. We mainly use Slack to communicate any information and exchange files.
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)

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Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

20% Customer Service Outsourcing

45% Back Office Outsourcing

20% Social Media Marketing +1 service

15% Transcription

Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

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Reviews mention Timely
Clients express a consistently positive sentiment regarding the timeliness of Virtual Gurus' services. One client noted that all tasks were completed 'well and in a timely fashion,' while another highlighted 'work was always done on time and communication was very prompt.' Additionally, a client emphasized that their assistant 'worked efficiently and was able to get all the tasks done in a timely manner,' reinforcing the overall impression of reliability and punctuality.

Back-Office Outsourcing for Fundraising Consulting Firm

4.0 Jan 2, 2024

Michelle was able to get my inbox in a much more manageable state. Everything has been done well and in a timely fashion.
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Accounting & Virtual Assistance Services for Mktg Company

5.0 Sep 27, 2023

Getting work done on time. Regular communication and updates. Yes, work was always done on time and communication was very prompt.
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Outsourced Administrative Support for Clean Energy Company

5.0 May 16, 2023

We have streamlined our project packages and are now consistently delivering on time project closeout documentation. The general administrative support has been invaluable in giving our executives precious time back to focus on the things that are really important to our business!
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VA Services for Private Counselling Practice

5.0 Dec 4, 2022

Tara worked efficiently and was able to get all the tasks done in a timely manner.
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0 of 2 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Administrative Assistance for Travel Agency
4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Virtual Gurus as offering excellent value for money, frequently highlighting their competitive pricing and effective service delivery. For instance, one client noted the 'good value for cost' and another emphasized that the 'pricing fit our budget.' Additionally, the assistance provided was credited with increasing productivity and organizational effectiveness, with one client stating that their virtual assistant helped reduce administrative hours by up to 60%. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness.
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Canada (10) United States (4)

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

25% Customer Service Outsourcing

35% Call Center Services

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.

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Reviews mention High-quality work
Clients have consistently praised Line One Contact Centres Inc for their high-quality work, particularly in handling sensitive emergency calls. One client noted their effective triage of urgent situations, emphasizing the critical nature of their services. The company has maintained a low margin of error and demonstrated flexibility and excellent collaboration. Overall, the sentiment reflects a strong trust in their capabilities, with clients expressing satisfaction and a desire for continued high standards.

Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

We’ve agreed upon an acceptable margin of error together, and they’re consistently below that margin of error according to their monthly reports — that’s an indication of success because they handle a huge volume of calls. Accuracy is important to us because errors require us to compensate staff, which can be costly. We integrated their services with our operations and it has been an excellent collaboration.
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Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Montreal, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Montreal, Canada

1500 – 1155 Metcalfe Street
Montreal, Canada H3B 2V6
76 - 100

+1 (833) 660-1684

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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Customer Service Outsourcing

40% Web Development

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Communicative
Overall, ZRAFTED has received positive feedback regarding their communication. Clients highlighted their fast response times and availability, noting, 'Everything was delivered on time' and 'I did not have to wait at all for any replies.' One client appreciated their willingness to discuss changes, stating that the team was 'always ready to cooperate.' This consistent feedback underscores a strong sentiment of satisfaction with ZRAFTED's communicative approach.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Everything was delivered on time. All the demands were taken care of and they were very fast in communication. Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer.
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BPO for Wealth Management Company

5.0 Jul 30, 2022

They were always available over WhatsApp. I did not have to wait at all for any replies. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Koala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.

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Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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CCC Digital Agency

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Langford, Canada

Services provided

10% Customer Service Outsourcing

30% Email Marketing

30% Pay Per Click +2 services

20% Web Design

10% Low/No Code Development

CCC Digital Agency specializes in digital marketing and web development services, demonstrated through their work on e-newsletters and Shopify platforms. Reviews reveal a 100% positive sentiment, highlighting their adaptability, efficient project management, and excellent communication skills, with 100% of clients praising their responsiveness and technical expertise. Their services have contributed to measurable business growth for clients.

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Reviews mention Easy to work with
Clients frequently highlight CCC Digital Agency's ease of collaboration, noting their responsiveness and adaptability. One client emphasized the agency's 'great value for cost and execution,' while another praised their 'very responsive' communication style. Overall, the sentiment is overwhelmingly positive, with clients appreciating the agency's commitment to delivering high-quality work on time and their willingness to accommodate project specifications.

Web Dev for Recruitment Services Company

5.0 Sep 22, 2023

The project was completed with high quality and the customer service was very responsive. The team provided great value for cost and execution, and they were easy to work with. Their project management was effective, delivering items on time and on spec, and they were very responsive to our needs.
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Industry Experience

CCC Digital Agency has demonstrated expertise in the Human Resources and Education sectors, with strong feedback highlighting their adaptability, creative solutions, and excellent customer service. Clients in Human Resources praised their ability to deliver marketing automation and e-newsletter services effectively, while those in Education emphasized their impact on improving online registration and conversion rates through web development. Overall, sentiment is highly positive, particularly for businesses seeking innovation and strong project management.
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Human Resources Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight CCC Digital Agency's excellent value for money, noting their responsiveness and adaptability as key strengths. One client remarked on their 'great value for cost and execution,' while another emphasized the effectiveness of their services in increasing conversion rates despite a modest investment of approximately $2,200 USD. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of work delivered.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
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Industry Experience

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
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Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% Customer Service Outsourcing

30% AI Consulting

30% Call Center Services +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention High-quality work
Clients have consistently praised the company for delivering high-quality work, emphasizing their responsible and highly qualified staff. One client noted significant improvements in call reception and efficiency, leading to monthly savings of $10,000 to $17,000. The feedback highlights the effectiveness of their customer service, with faster complaint resolution and overall enhanced public attention. However, there is a mention of occasional dropped calls, suggesting a potential area for improvement.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

They are very responsible and have a highly qualified staff. Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.
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Industry Experience

VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Saucal

5.0 9 reviews

$10,000+

$150 - $199 / hr

10 - 49

Calgary, Canada

Services provided

10% Customer Service Outsourcing

70% E-Commerce Development

10% API Development +1 service

10% Web Design

Saucal is a specialized web development company renowned for its expertise in WooCommerce and WordPress. With a focus on custom solutions, they provide services ranging from website development to ongoing maintenance and technical consultations. The reviews consistently highlight Saucal's strengths in project management, responsiveness, and technical proficiency, with nearly 100% positive feedback emphasizing their ability to deliver complex projects efficiently. Clients frequently commend their superior communication and collaboration, with approximately 90% mentioning their problem-solving capabilities and dedication to exceeding expectations.

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Reviews mention Establish clear expectations
Client feedback emphasizes the importance of establishing clear expectations when working with Saucal. One client advised future clients to 'set reasonable expectations' and engage in open conversations about project needs and weaknesses. They noted that this approach led to better results and a stronger partnership. Overall, the sentiment reflects a positive experience, highlighting Saucal's thoroughness and project management, contingent on clear communication and collaboration.

WooCommerce Module Dev for Global Payment Processing Co

5.0 May 7, 2024

We have regular checkpoints with Saucal, so there's always ongoing communication. For example, we have regular meetings with them and my QA person, who spends most of the time running tests. Therefore, their project management is just a matter of managing their development cycles with our QA availability to ensure that we can launch and continue to develop. Saucal also has a Slack channel through which we communicate. Some of our meetings are ad hoc. Whenever we run into a problem, we jump into a call instead of trying to solve it via Slack messages or emails.
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WooCommerce Module Dev for Global Payment Processing Co

5.0 May 7, 2024

Set reasonable expectations and do your homework. This includes picking 4–5 different service providers and doing the interviews. You'll most likely find that Saucal's thoroughness, project management, and knowledge will move them to the top of the list pretty quickly. If you choose Saucal, have truly open conversations with them about what you want. Expose your own weaknesses so that they can help you find solutions.
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Industry Experience

Saucal has demonstrated expertise across various industries including Financial Services, Manufacturing, Arts & Entertainment, and E-commerce. Clients commend their strong project management, technical skills, and responsiveness. In Financial Services, they excelled in developing a WooCommerce module, enhancing client satisfaction. For Manufacturing, they improved site stability and speed, crucial for e-commerce growth. In Arts & Entertainment, they innovated educational platforms with WooCommerce. Overall, their strengths lie in WooCommerce proficiency and tailored solutions, making them suitable for companies prioritizing robust digital infrastructure.
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Financial services Manufacturing Advertising & marketing IT Services Arts, entertainment & music Energy & natural resources Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on Saucal highlights a strong perception of value for money, with many noting that their investment led to significant improvements in website performance and functionality. For instance, one client mentioned spending around $150,000, with tangible results including merchants processing over $1 million monthly. Another noted spending $20,000 for ongoing maintenance that drastically reduced their website management time. Overall, clients appreciate Saucal's thoroughness, effective communication, and adherence to budget, often finding their services to exceed expectations.
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United States (5) Canada (2) Australia (1) Timor-Leste (1)

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Advantage Communications

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Charlottetown, Canada

Services provided

31% Customer Service Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

19% Back Office Outsourcing

Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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24-7 INTOUCH

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

58% Customer Service Outsourcing

25% Back Office Outsourcing

17% Call Center Services

Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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IntouchCX

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Content Moderation Services

20% Sales Outsourcing

Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

St. John's, Canada

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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St. John's, Canada

44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
St. John's, Canada A1A 2G4
21 - 30

18884925838

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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Winnipeg, Canada

Services provided

30% Customer Service Outsourcing

60% Call Center Services

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Winnipeg, Canada

180 Main St
Winnipeg, Canada R3C 1A6
151 - 200

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Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

31% Customer Service Outsourcing

46% Call Center Services

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

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Tribridge Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Calgary, Canada

Services provided

60% Customer Service Outsourcing

25% Back Office Outsourcing

5% Data Annotation Services +2 services

5% Direct Marketing

5% Social Media Marketing

In Calgary, Canada, Tribridge Services is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were established in 2025.
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Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

30% Call Center Services +1 service

10% Sales Outsourcing

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Back Office Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.

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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Customer Service Outsourcing

35% Call Center Services

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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Glen Group

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Richmond, Canada

Services provided

15% Customer Service Outsourcing

15% Commercial Development

15% HR Consulting +6 services

10% Commercial Property Management

10% Executive Search

10% HR Outsourcing

10% Recruiting

10% Warehousing & Distribution

5% Staffing

Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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GeeksForLess

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

15% Cybersecurity

10% Custom Software Development +9 services

10% Web Design

10% Web Development

5% AI Development

5% Application Testing

5% IT Managed Services

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Sales Outsourcing

GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing

@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

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Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience

The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.
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Information technology Transportation Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.
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Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

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WorkStaff360

5.0 21 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

15% Customer Service Outsourcing

20% Staffing

15% Back Office Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Corporate Travel Management

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

10% Customer Service Outsourcing

50% Back Office Outsourcing

30% Call Center Services +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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The Organized Keener

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Calgary, Canada

Services provided

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Event Marketing +13 services

10% Print Design

5% Back Office Outsourcing

5% Branding

5% Business Consulting

5% Call Center Services

5% Commercial Property Management

5% E-Commerce Development

5% Graphic Design

5% Logo

5% Other Digital Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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Dispatch Hero

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Regina, Canada

Services provided

20% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Email Marketing

20% Search Engine Optimization

Email Marketing company Dispatch Hero is located in Regina, Canada and Regina, Canada. The team offers Email Marketing and Search Engine Optimization.
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Prospecto — Agence de Télémarketing B2B

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Victoriaville, Canada

Services provided

15% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing +2 services

10% Sales Outsourcing

5% Direct Marketing

Telephone answering service Prospecto — Agence de Télémarketing B2B is in Victoriaville, Canada. The team provides Call Center Services and Back Office Outsourcing.
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In Social Incorporated

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Vaughan, Canada

Services provided

10% Customer Service Outsourcing

10% Advertising

10% Social Media Marketing +22 services

8% Digital Strategy

8% Email Marketing

5% Business Consulting

5% Call Center Services

5% Direct Marketing

5% Ecommerce Marketing

5% Marketing Strategy

5% Pay Per Click

3% Branding

3% Conversion Optimization

3% Graphic Design

3% Web Design

2% Content Marketing

2% UX/UI Design

1% Affiliate Marketing

1% Corporate Photography

1% Fulfillment

1% Logo

1% Packaging Design

1% Print Design

1% Product Marketing

1% Video Production

In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.
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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

40% Call Center Services +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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Appliance Repair Vancouver

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Burnaby, Canada

Services provided

20% Customer Service Outsourcing

80% Commercial Property Management

Appliance Repair Vancouver, a Commercial Property Management company, was founded in 2023. The team offers Commercial Property Management and Customer Service Outsourcing.
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Innovation Networks Inc.

Not yet reviewed

$5,000+

$150 - $199 / hr

50 - 249

Vancouver, Canada

Services provided

10% Customer Service Outsourcing

25% Call Center Services

25% Cybersecurity +2 services

25% IT Managed Services

15% Cloud Consulting & SI

Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

30% Commercial Brokerage Services

25% Call Center Services +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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