Top Customer Support Services in Canada
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves CanadaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
$5,000+< $25 / hr1,000 - 9,999Serves CanadaServices provided
See all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
UndisclosedUndisclosed1,000 - 9,999Serves CanadaServices provided
See all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
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See all 6 projectsContactPoint 360 is a Customer Service Outsourcing company specializing in call center solutions and remote customer care. Reviews consistently highlight their professionalism, responsiveness, and commitment to quality, with 100% of reviewers noting improved customer satisfaction and response times. Clients appreciate their ability to seamlessly integrate with internal processes, although some suggest enhancing report insights.
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$25,000+Undisclosed1,000 - 9,999Rothesay, Canada
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IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
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See all 8 projectsFlairsTech is a Customer Service BPO and Call Center Solutions provider, excelling in Customer Support Outsourcing. They are highly regarded for their flexibility, alignment with client values, and innovative culture, with over 97% customer satisfaction reported by one reviewer. Most reviews emphasize their strong adaptability and rapid resource deployment, while a few suggest improvements in retaining quality development talent.
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
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See all 13 projectsSureCall Contact Centers is a Customer Service BPO specializing in Overflow Call Volume management. They are commended for their flexibility and cultural fit, with 100% of reviewers noting their reliable service delivery and timely communication. Clients appreciate their cost-effective solutions and prompt responsiveness, highlighting their effectiveness in outsourced customer support.
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$1,000+Undisclosed50 - 249Toronto, Canada
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See all 59 projectsVeta Virtual is a Customer Support Outsourcing provider specializing in call center solutions and remote customer care services. Reviews indicate a high level of satisfaction, with clients appreciating their exceptional project management and detail-oriented staff. Notably, 100% of reviewers mentioned their effective communication and company-specific customization. The company has helped clients significantly improve efficiency, with one law firm reducing missed calls from 35% to 2%.
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$10,000+< $25 / hr250 - 999Dorval, Canada
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See all 2 projectsCanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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See all 13 projects24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
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See all 15 projectsVirtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.
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$1,000+Undisclosed250 - 999Calgary, Canada
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See all 3 projectsLine One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.
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$1,000+< $25 / hr50 - 249Montreal, Canada
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See all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
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Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
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See all 3 projectsZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.
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UndisclosedUndisclosed50 - 249Surrey, Canada
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See all 1 projectsKoala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.
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$1,000+$100 - $149 / hr2 - 9Langford, Canada
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See all 2 projectsCCC Digital Agency is a digital solutions provider specializing in marketing automation and web development. Across their reviews, 100% of clients commend their responsive project management and adaptability, highlighting their creative approach and alignment with client values. Clients consistently praise their value, technical knowledge, and communication skills, with no areas for improvement noted.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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See all 1 projectsAgents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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See all 3 projectsVoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.
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$1,000+< $25 / hr1,000 - 9,999Amherst, Canada
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Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$1,000+< $25 / hr10,000+Winnipeg, Canada
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Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
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Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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$50,000+< $25 / hr10,000+Winnipeg, Canada
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Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Markham, Canada
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Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999St. John's, Canada
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Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
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Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Bedford, Canada
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Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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UndisclosedUndisclosed10 - 49Ajax, Canada
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PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
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3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Montréal, Canada
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See all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
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Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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$50,000+< $25 / hr250 - 999Edmonton, Canada
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Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
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NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Toronto, Canada
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See all 1 projectsGrasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.
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$1,000+$25 - $49 / hr10 - 49Toronto, Canada
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Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr250 - 999Maple Ridge, Canada
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Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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$10,000+Undisclosed50 - 249Kingston, Canada
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Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Toronto, Canada
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GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
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$1,000+< $25 / hr50 - 249Cornwall, Canada
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See all 3 projects@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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See all 21 projectsWorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
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HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
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Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$10,000+$200 - $300 / hr2 - 9Toronto, Canada
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Peak Demand is an answering service company. They were established in 2016, and their services include Call Center Services and AI Consulting.
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Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
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The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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$1,000+< $25 / hr50 - 249Regina, Canada
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Email Marketing company Dispatch Hero is located in Regina, Canada and Regina, Canada. The team offers Email Marketing and Search Engine Optimization.
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$1,000+$150 - $199 / hr10 - 49Vaughan, Canada
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In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Burnaby, Canada
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Appliance Repair Vancouver, a Commercial Property Management company, was founded in 2023. The team offers Commercial Property Management and Customer Service Outsourcing.
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$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
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Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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$1,000+$300+ / hr10 - 49Toronto, Canada
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Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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$1,000+< $25 / hr10 - 49Toronto, Canada
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In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr2 - 9Edmonton, Canada
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Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
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Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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List of the Top 12 Canada Customer Support Companies
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$5,000+$50 - $99 / hr250 - 999Denver, CO
Ability to deliver
33.9/40.016.6/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
13% Customer Service Outsourcing87% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.6/40.014.4/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing25% Other -
Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
26.2/40.016.2/20 Reviews5.1/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+$100 - $149 / hr2 - 9Langford, Canada
Ability to deliver
27.2/40.016.2/20 Reviews6.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
31% Customer Service Outsourcing69% Other -
$1,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
58% Customer Service Outsourcing42% Other -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$50,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+Undisclosed250 - 999Bethpage, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+$25 - $49 / hr250 - 999Rockford, MN
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Bedford, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Ajax, Canada
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
31% Customer Service Outsourcing69% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other