Home Inbound Voice Services Customer Support Canada

Top Customer Support Services in Canada

Ratings Updated: May 16, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

See all 28 projects
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review

Read All Reviews

Was this helpful?

11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
Read 12 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Canada

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

See all 47 projects
3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All Reviews

Select Industry to see insights

Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

Was this helpful?

More responsive than most other service providers

Helpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Canada

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

See all 37 projects
Reviews mention Efficient
Overall sentiment regarding Mindy Support reflects a high level of efficiency across multiple reviews. Clients noted their 'seamless onboarding process' and 'well-organized project management,' with deliverables consistently provided on time. One client highlighted their 'impressive flexibility' and quick communication, while another praised the 'highly efficient operators' provided. Feedback indicates that Mindy Support's responsiveness and structured approach significantly enhance client satisfaction and project outcomes.

Call Center Services for Software Company

5.0 Jun 21, 2024

They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.
Read Full Review

Cell Tracking for Research Institute

4.5 Dec 15, 2021

Communication between teams is good despite working remotely. We have always received the results quickly. They provided highly efficient operators at a profitable price.
Read Full Review

Annotation Assistance for Video Game Developer

5.0 Dec 9, 2021

Very efficient. The communication between our two teams is clear and open. The quality of the work accomplished and the rapidity with which the project was completed.
Read Full Review

Customer Service Outsourcing for Car Rental Company

4.5 Feb 26, 2025

Always present and on time efficient. Mindy Support provides excellent customer support service for several of our products and services.
Read Full Review

Read All Reviews

Was this helpful?

1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Mindy Support has demonstrated expertise across multiple industries, including beauty, automotive, eCommerce, and technology. Clients commend their multilingual customer support and operational efficiency, particularly in the beauty and automotive sectors. In eCommerce and financial services, their data annotation capabilities have led to high model accuracy, while their agile project management is noted across various sectors. Overall, feedback indicates a strong sentiment of reliability and adaptability, making them a suitable partner for complex projects in diverse industries.
Read All Reviews

Select Industry to see insights

Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing Beauty

Was this helpful?

View projects from:

United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

View all languages

Was this helpful?
View Profile Visit Website
ContactPoint 360

4.8 6 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

See all 6 projects

3 of 4 reviews are 5 stars

4 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, ContactPoint 360 has received positive feedback for their effective customer support and project management. Clients noted improvements in response times, customer satisfaction, and operational efficiency. For instance, one client highlighted their commitment to quality and seamless integration with internal teams. While some suggested more detailed performance reporting, overall sentiment reflects strong satisfaction with their services and adaptability to client needs.
Read 4 Recent Reviews

Was this helpful?

3 of 5 Customer Service Outsourcing reviews are 5 stars

5 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
Read 5 Reviews

Was this helpful?

Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All Reviews

Select Industry to see insights

Advertising & marketing Automotive Consumer products & services

Was this helpful?

Montréal, Canada

35075 Rue de Sorel, 4th Floor Montréal
Montréal, Canada H4P
201 - 250

See All Locations (9)

Was this helpful?

View Profile Visit Website
Task Virtual

4.9 54 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

10% Call Center Services +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Search Engine Optimization

10% Social Media Marketing

Task Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.

See all 54 projects
Reviews mention Communicative
Overall, client sentiment regarding Task Virtual's communication is highly positive. Clients consistently highlight their excellent project management and responsiveness, stating that communication was clear and efficient. For instance, one client noted, "Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns." Another remarked, "Their communication is great, and they respond very quickly," emphasizing the team's dedication and collaborative spirit. This reflects a strong commitment to maintaining effective communication throughout the project lifecycle.

Copywriting and Marketing for Online Courses

5.0 May 17, 2019

Communication was on point, and they asked questions to ensure efficiency and effectiveness. They were great.
Read Full Review

Web Dev, Market Research & Graphic Design for Cosmetics Company

5.0 Feb 19, 2025

I am most impressed with TaskVirtual's readiness. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference.
Read Full Review

SEO Services for Financial Services Company

5.0 Sep 13, 2025

Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
Read Full Review

SEO Services for Pest Control Company

5.0 Dec 17, 2025

Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Task Virtual has received positive feedback for their effective SEO strategies that significantly increased organic website traffic and enhanced search rankings for clients. The Director of PESTUK noted their excellent project management, timely deliverables, and proactive communication. Clients appreciated Task Virtual's tailored approach to their specific needs, although a desire for more detailed explanations in the initial phases was mentioned. Overall, the sentiment is highly favorable, highlighting a strong alignment with client goals and measurable success.
Read 1 Recent Review

Was this helpful?

$480 60 Hours VA – Flexible support for key tasks. $699 Part-Time VA – 100 hours of dedicated assistance. $999 Full-Time VA – 160 hours of expert virtual support

Part Time Virtual Assistant
Our Full-Time Virtual Assistant plan includes 160 hours of dedicated support per month. Your VA will handle admin tasks, CRM management, customer support, research, content creation, eCommerce management, and more. Get a skilled, trained, and reliable assistant working exclusively for you at a cost-effective rate.
View Packages

Was this helpful?

Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

See All Locations (12)

Was this helpful?
View Profile Visit Website
Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Canada

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects
Reviews mention Proactive
The feedback regarding Top Customer Service highlights their proactive approach, with clients noting their organized, responsive, and attentive nature. One client emphasized that the team regularly checked in and asked insightful questions to better understand their needs. They consistently delivered on promises with timely communication, resulting in improved engagement and satisfaction among parents. Overall, the sentiment is positive, indicating that clients felt well-supported and valued during their collaboration.

Customer Service Outsourcing for Daycare Center

5.0 Dec 19, 2025

The team stayed organized, proactive, and responsive throughout the engagement. They checked in regularly, asked the right questions to understand our needs, and delivered exactly what they promised with timely and professional communication at every step.
Read Full Review

Read All Reviews

Was this helpful?

27 of 27 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
Read 27 Recent Reviews

Was this helpful?

25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
Read 25 Reviews

Was this helpful?

Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
Read All Reviews

Select Industry to see insights

Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

Was this helpful?
View Profile Visit Website
FlairsTech

4.6 10 reviews
Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

15% Customer Service Outsourcing

20% IT Managed Services

15% Application Management & Support +4 services

15% Call Center Services

15% Custom Software Development

10% AI Development

10% Enterprise App Modernization

FlairsTech is a Customer Service BPO that excels in providing customer support outsourcing solutions, including technical support and project management services. With a strong focus on culture and flexibility, they demonstrate a 97% customer satisfaction rate. The firm is praised for its adaptability, cost-effectiveness, and alignment with client values, ensuring seamless integration with client teams.

See all 10 projects
Reviews mention Communicative
Clients consistently commend FlairsTech for their exceptional communication skills and responsiveness. One client noted, 'Communication is great, and they constantly strive to improve and motivate their team,' highlighting their proactive approach. Another praised the team's 'availability, communication, and ability to work well across global teams.' Overall, the sentiment regarding communication is overwhelmingly positive, with clients expressing satisfaction and no identified areas for improvement.

Call Center Services for Consumer Products & Services Co

5.0 Jul 15, 2024

Any time we had/have a need or concern, we receive answers, recommendations and solutions. Communication is great, and they constantly strive to improve and motivate their team, as well as offer ideas to improve things on our side.
Read Full Review

DevOps Managed Services for Construction Software Company

4.5 Mar 2, 2026

FlairsTech’s project management is good. The team delivers on time. Regarding communication, we use virtual meetings, emails, and messaging apps. FlairsTech’s availability, communication, and ability to work well across global teams are impressive.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.
Read All Reviews

Select Industry to see insights

Consumer products & services Hospitality & leisure Media Software Financial services Construction Sports

Was this helpful?

More responsive than most other service providers

FlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

Canada (6) United States (3) Australia (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Italian

German

Dutch

French

Polish

Portuguese

Swedish

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

View all time zones

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Veta Virtual

5.0 62 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

33% Customer Service Outsourcing

34% Recruitment Process Outsourcing

33% AI Development

Veta Virtual is a Customer Service BPO specializing in call center outsourcing and customer support services. The company has received overwhelmingly positive feedback, with reviews highlighting their professional, responsive, and detail-oriented approach. Approximately 83% of reviewers praised their ability to seamlessly integrate into clients’ operations, improve communication efficiency, and provide personalized, company-specific solutions.

See all 62 projects
Reviews mention Customized support
Clients consistently praised Veta Virtual for their customized support, highlighting the company's ability to tailor services to specific business needs. One client noted, 'Veta Virtual provides more company-specific customization compared to their competitors,' while another mentioned their 'personalized attention' and 'enthusiasm in tailoring to meet our company's requirements.' Overall sentiment reflects high satisfaction with the individualized service, with no significant areas for improvement identified by clients.

Call Center & Sales Services for Mortgage Brokerage Firm

5.0 Feb 29, 2024

They are on-time and professional. They were able to provide custom solutions based on our business model. They have a well-established system and are able to adapt to change requests on short notice.
Read Full Review

Call Center Services for Housing Agency

5.0 Jun 8, 2022

They were able to fix things quickly and always find new ways on how to improve their service. They were also able to customize the script/instruction to give a more personalized experience for our callers.
Read Full Review

Virtual Receptionist Services for Law Firm

5.0 May 10, 2022

They are able to fix things quickly, and they always find new ways to improve their service. They were also able to customize the script/instruction to give a more personalized experience for my callers.
Read Full Review

Inbound Call Management for Home Care Company

4.5 Mar 7, 2022

Veta Virtual provides more company-specific customization compared to their competitors. Give Veta Virtual as much relevant information about your business as possible so that they can have the details necessary to be successful.
Read Full Review

Virtual Receptionist for Law Firm

5.0 Feb 8, 2022

If any changes are requested from our side, the change is usually implemented within an hour. Veta Virtual Receptionist's enthusiasm in tailoring to meet our company's requirements and demands are impressive.
Read Full Review

Read All Reviews

Was this helpful?
4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Veta Virtual reflect a consistently positive sentiment, highlighting their professionalism and responsiveness. Clients praised their effective management of virtual events and call handling, noting significant reductions in missed calls and improved client experiences. Specific feedback mentioned the team's proactive approach, with one client stating they asked insightful questions that enhanced event quality. Overall, clients expressed high satisfaction and a willingness to recommend Veta Virtual, citing their strong alignment with client needs and values.
Read 4 Recent Reviews

Was this helpful?

Industry Experience

Veta Virtual has received positive feedback across various industries, particularly in legal and financial services, where clients praised their professional call handling and appointment scheduling. Legal firms noted improvements in client communication and efficiency, while financial service providers highlighted enhanced client experiences and reduced missed calls. Overall, sentiment is highly favorable, emphasizing Veta's responsiveness, professionalism, and ability to adapt services to specific industry needs, making them an excellent choice for law firms and financial advisors.
Read All Reviews

Select Industry to see insights

Other industries Software Consulting Other Industry Government Construction Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Real estate Legal Financial services

Was this helpful?

View projects from:

United States (30) Canada (25)

Was this helpful?
View Profile
SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

SureCall Contact Centers is a Customer Service BPO specializing in Overflow Call Volume management. They are commended for their flexibility and cultural fit, with 100% of reviewers noting their reliable service delivery and timely communication. Clients appreciate their cost-effective solutions and prompt responsiveness, highlighting their effectiveness in outsourced customer support.

See all 13 projects
Reviews mention Professional
Clients consistently highlight SureCall's professionalism and reliability, emphasizing their effective communication and attentiveness. One review notes their staff's ability to handle urgent member needs in a professional manner, while another praises their impressive follow-up and note-taking practices. Overall, the sentiment reflects a strong appreciation for SureCall's dedicated service, with clients feeling reassured by their consistent performance and support.

Voice Services for Government Organization

5.0 Oct 5, 2020

They’re extremely professional and reliable. You can’t beat the peace of mind they offer. SureCall is one of the most professional companies I know of. They’re very attentive, they have great follow up, and great communication skills. Their team representatives are always taking notes, so if you ever have any concerns, you’ll always know what happened on the phone call.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for SureCall Contact Centers highlight their effective communication and timely service delivery. A client from Simco Management praised their ability to manage and update messaging, noting that the team consistently meets deadlines and provides impressive fast service. Overall sentiment is highly positive, with no suggested areas for improvement, indicating strong client satisfaction and trust in their capabilities.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback indicates that SureCall provides excellent value for money, with many highlighting their competitive pricing and effective service delivery. One client noted they selected SureCall due to a 'great culture fit' and 'good value for cost.' Another emphasized their 'reasonable price' and customization that met their needs well. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

Canada (6) United States (4)

Was this helpful?
View Profile
CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

13% Customer Service Outsourcing

52% Call Center Services

20% Back Office Outsourcing +1 service

15% Sales Outsourcing

CanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.

See all 2 projects

Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
Read All Reviews

Was this helpful?

View Profile
24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

20% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

See all 13 projects
Reviews mention Open to feedback
The feedback regarding 24H Virtual's openness to feedback is largely positive. Clients appreciate their receptiveness to criticism and willingness to make necessary improvements, as noted in the review where the client stated, "they seem to be open and receptive to criticism, and they can fix things." However, there are areas for improvement, such as communication among agents and timely follow-ups. Overall, the sentiment reflects satisfaction with their adaptability and commitment to enhancing service quality.

Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

Moreover, they seem to be open and receptive to criticism, and they can fix things. As such, I’ll give them high marks. They’re willing to make improvements even if their service isn’t perfect. Overall, I have no hesitation in recommending 24H Virtual.
Read Full Review

Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

For more long-term communications, we have monthly follow-up calls. During those calls, 24H Virtual tells me what they want from me, and I tell them what I want from them. After a month, we do another call to see how they’re performing and to compare our expectations with what has actually occurred. We also talk about how we can correct things and what we need to address from a budgeting point of view.
Read Full Review

Call Center Services for Real Estate Home Inspection Company

4.5 May 13, 2021

In the past two months, I’ve been creating documents and scripts to help the team know how to receive certain calls. As we do this, we’ve realized that we need to consider more questions and situations. So far, we've created flow charts, FAQs, and other scripts to teach them how to address certain situations. Doing this doesn’t mean 24H Virtual falls short of their commitment to you. It only means that as a business owner, you need to write things down so they have a document or an FAQ to turn to so they know how to handle your business.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
Read All Reviews

Select Industry to see insights

Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
Read All Reviews

Was this helpful?

View projects from:

Canada (10) United States (3)

Was this helpful?
View Profile
Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

20% Customer Service Outsourcing

45% Back Office Outsourcing

20% Social Media Marketing +1 service

15% Transcription

Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

See all 15 projects

0 of 2 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Administrative Assistance for Travel Agency
4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
Read 2 Reviews

Was this helpful?

Industry Experience

Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
Read All Reviews

Select Industry to see insights

Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
Read All Reviews

Was this helpful?

View projects from:

Canada (10) United States (4)

Was this helpful?

View Profile
Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

25% Customer Service Outsourcing

35% Call Center Services

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

See all 3 projects

Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
Read All Reviews

Select Industry to see insights

Real estate Nonprofit Consumer Products

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

Was this helpful?

View Profile
Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Montreal, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

See all 1 projects

Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
Read All Reviews

Was this helpful?

Montreal, Canada

1500 – 1155 Metcalfe Street
Montreal, Canada H3B 2V6
76 - 100

+1 (833) 660-1684

See All Locations (4)

Was this helpful?

View Profile
ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Customer Service Outsourcing

40% Web Development

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

See all 3 projects
Reviews mention Timely
The feedback regarding ZRAFTED’s timeliness is overwhelmingly positive. Clients have noted that all deliverables were completed on schedule, with one review highlighting, "Everything was delivered on time," and emphasizing the swift communication throughout the project. Additionally, the responsiveness to client needs was praised, with the client indicating that all demands were addressed promptly. Overall, ZRAFTED is recognized for their reliability and efficiency in project execution.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Everything was delivered on time. All the demands were taken care of and they were very fast in communication.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
Read All Reviews

Select Industry to see insights

Real estate Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) United States (1)

Was this helpful?
View Profile
Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

See all 1 projects

Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
Read All Reviews

Select Industry to see insights

Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
Read All Reviews

Was this helpful?

View Profile
CCC Digital Agency

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Langford, Canada

Services provided

10% Customer Service Outsourcing

30% Email Marketing

30% Pay Per Click +2 services

20% Web Design

10% Low/No Code Development

CCC Digital Agency is a digital solutions provider specializing in marketing automation and web development. Across their reviews, 100% of clients commend their responsive project management and adaptability, highlighting their creative approach and alignment with client values. Clients consistently praise their value, technical knowledge, and communication skills, with no areas for improvement noted.

See all 2 projects
Reviews mention Knowledgeable
Clients have consistently praised CCC Digital Agency for their technical knowledge and effective communication. One reviewer highlighted their impressive ability to implement third-party plugins that enhanced platform efficiency, while another noted their responsiveness to feedback and changes. Overall, the sentiment reflects a strong appreciation for the agency's expertise, with clients reporting increased conversion rates and satisfaction with the ongoing support provided.

Web Dev & Design for Private Tutoring Services Company

5.0 Nov 3, 2022

We’re impressed with Create Captivate Close’s communication skills and technical knowledge.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

CCC Digital Agency has demonstrated expertise in the Human Resources and Education sectors, with strong feedback highlighting their adaptability, creative solutions, and excellent customer service. Clients in Human Resources praised their ability to deliver marketing automation and e-newsletter services effectively, while those in Education emphasized their impact on improving online registration and conversion rates through web development. Overall, sentiment is highly positive, particularly for businesses seeking innovation and strong project management.
Read All Reviews

Select Industry to see insights

Human Resources Education

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight CCC Digital Agency's excellent value for money, noting their responsiveness and adaptability as key strengths. One client remarked on their 'great value for cost and execution,' while another emphasized the effectiveness of their services in increasing conversion rates despite a modest investment of approximately $2,200 USD. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of work delivered.
Read All Reviews

Was this helpful?
View Profile
Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
Read 1 Review

Was this helpful?

Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
Read All Reviews

Select Industry to see insights

Gaming

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
Read All Reviews

Was this helpful?

View Profile
VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

See all 3 projects
Reviews mention Unique expertise
VoiceLogic.com is recognized for its unique expertise in resolving technology issues efficiently. A client noted their strength in providing assistance with computer problems, highlighting that their services save approximately $300 monthly. Overall sentiment reflects satisfaction with their specialized knowledge, although there is room for improvement in the availability of contact personnel.

Customer and Tech Support for Telecommunications System

2.5 Dec 24, 2017

They have a lot of expertise.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
Read All Reviews

Select Industry to see insights

Telecommunications Energy & natural resources Government

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

Was this helpful?
View Profile
Advantage Communications

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Charlottetown, Canada

Services provided

31% Customer Service Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

19% Back Office Outsourcing

Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
Read more

View Profile
24-7 INTOUCH

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

58% Customer Service Outsourcing

25% Back Office Outsourcing

17% Call Center Services

Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read more

View Profile
IntouchCX

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Content Moderation Services

20% Sales Outsourcing

Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.
Read more

View Profile
Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

St. John's, Canada

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more

St. John's, Canada

44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
St. John's, Canada A1A 2G4
21 - 30

18884925838

See All Locations (2)

Was this helpful?

View Profile
Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Winnipeg, Canada

Services provided

30% Customer Service Outsourcing

60% Call Center Services

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
Read more

Winnipeg, Canada

180 Main St
Winnipeg, Canada R3C 1A6
151 - 200

See All Locations (2)

Was this helpful?

View Profile
Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
Read more

View Profile
PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more

View Profile
3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

31% Customer Service Outsourcing

46% Call Center Services

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
Read more
See all 2 projects

Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

See All Locations (3)

Was this helpful?

View Profile
Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

30% Call Center Services +1 service

10% Sales Outsourcing

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
Read more

View Profile
NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Back Office Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
Read more

View Profile
Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
Read more

View Profile
Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.

See all 1 projects

View Profile
EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Customer Service Outsourcing

35% Call Center Services

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Glen Group

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Richmond, Canada

Services provided

15% Customer Service Outsourcing

15% Commercial Development

15% HR Consulting +6 services

10% Commercial Property Management

10% Executive Search

10% HR Outsourcing

10% Recruiting

10% Warehousing & Distribution

5% Staffing

Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
Read more

View Profile
Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
GeeksForLess

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

15% Cybersecurity

10% Custom Software Development +9 services

10% Web Design

10% Web Development

5% AI Development

5% Application Testing

5% IT Managed Services

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Sales Outsourcing

GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
Read more

View Profile
@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing

@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

See all 3 projects
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
Read All Reviews

Select Industry to see insights

Information technology Transportation Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
Read All Reviews

Was this helpful?

View projects from:

Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

Was this helpful?
View Profile
WorkStaff360

5.0 21 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

15% Customer Service Outsourcing

20% Staffing

15% Back Office Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

See all 21 projects

View Profile
HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Corporate Travel Management

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

10% Customer Service Outsourcing

50% Back Office Outsourcing

30% Call Center Services +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
Read more

View Profile
Peak Demand

Not yet reviewed

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% Customer Service Outsourcing

30% AI Consulting

30% Call Center Services +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand is an answering service company. They were established in 2016, and their services include Call Center Services and AI Consulting.
Read more

View Profile
The Organized Keener

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Calgary, Canada

Services provided

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Event Marketing +13 services

10% Print Design

5% Back Office Outsourcing

5% Branding

5% Business Consulting

5% Call Center Services

5% Commercial Property Management

5% E-Commerce Development

5% Graphic Design

5% Logo

5% Other Digital Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
Read more

View Profile
Dispatch Hero

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Regina, Canada

Services provided

20% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Email Marketing

20% Search Engine Optimization

Email Marketing company Dispatch Hero is located in Regina, Canada and Regina, Canada. The team offers Email Marketing and Search Engine Optimization.
Read more

View Profile
Prospecto — Agence de Télémarketing B2B

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Victoriaville, Canada

Services provided

15% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing +2 services

10% Sales Outsourcing

5% Direct Marketing

Telephone answering service Prospecto — Agence de Télémarketing B2B is in Victoriaville, Canada. The team provides Call Center Services and Back Office Outsourcing.
Read more

View Profile
In Social Incorporated

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Vaughan, Canada

Services provided

10% Customer Service Outsourcing

10% Advertising

10% Social Media Marketing +22 services

8% Digital Strategy

8% Email Marketing

5% Business Consulting

5% Call Center Services

5% Direct Marketing

5% Ecommerce Marketing

5% Marketing Strategy

5% Pay Per Click

3% Branding

3% Conversion Optimization

3% Graphic Design

3% Web Design

2% Content Marketing

2% UX/UI Design

1% Affiliate Marketing

1% Corporate Photography

1% Fulfillment

1% Logo

1% Packaging Design

1% Print Design

1% Product Marketing

1% Video Production

In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.
Read more

View Profile
Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

40% Call Center Services +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
Read more

View Profile
Appliance Repair Vancouver

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Burnaby, Canada

Services provided

20% Customer Service Outsourcing

80% Commercial Property Management

Appliance Repair Vancouver, a Commercial Property Management company, was founded in 2023. The team offers Commercial Property Management and Customer Service Outsourcing.
Read more

View Profile
Innovation Networks Inc.

Not yet reviewed

$5,000+

$150 - $199 / hr

50 - 249

Vancouver, Canada

Services provided

10% Customer Service Outsourcing

25% Call Center Services

25% Cybersecurity +2 services

25% IT Managed Services

15% Cloud Consulting & SI

Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
Read more

View Profile
Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

30% Commercial Brokerage Services

25% Call Center Services +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
Read more

View Profile
Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
Kroll Communications Inc.

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Edmonton, Canada

Services provided

10% Customer Service Outsourcing

30% Market Research

20% Direct Marketing +4 services

20% Sales Outsourcing

10% Call Center Services

5% Email Marketing

5% Marketing Strategy

Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Customer Support Services in Canada

List of the Top Canada Customer Support Companies

Reviews mention Customized support

Customer Service Outsourcing for Gaming Company

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Service Outsourcing for Parking Software Company

Industry Experience

Select Industry to see insights

Helpware CX is responsive

Reviews mention Efficient

Call Center Services for Software Company

Cell Tracking for Research Institute

Annotation Assistance for Video Game Developer

Customer Service Outsourcing for Car Rental Company

Customer Service Outsourcing for Home Technology Retailer

Industry Experience

Select Industry to see insights

Reviewed 4 times in the past 6 months

Call Center Services for Marketing Agency

Industry Experience

Select Industry to see insights

Reviews mention Communicative

Copywriting and Marketing for Online Courses

Web Dev, Market Research & Graphic Design for Cosmetics Company

SEO Services for Financial Services Company

SEO Services for Pest Control Company

Reviewed 1 time in the past 6 months

Part Time Virtual Assistant

Reviews mention Proactive

Customer Service Outsourcing for Daycare Center

Reviewed 27 times in the past 6 months

Customer Service & Back-Office Support for Protection Agency

Industry Experience

Select Industry to see insights

Reviews mention Communicative

Call Center Services for Consumer Products & Services Co

DevOps Managed Services for Construction Software Company

Industry Experience

Select Industry to see insights

FlairsTech is responsive

Reviews mention Customized support

Call Center & Sales Services for Mortgage Brokerage Firm

Call Center Services for Housing Agency

Virtual Receptionist Services for Law Firm

Inbound Call Management for Home Care Company

Virtual Receptionist for Law Firm

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Professional

Voice Services for Government Organization

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

Call Center Services for Real Estate Home Inspection Company

Call Center Services for Real Estate Home Inspection Company

Call Center Services for Real Estate Home Inspection Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Administrative Assistance for Travel Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Line One Contact Centres Inc is very responsive