Industry Specific Solutions
For over 15 years, Gexel aims at developing strategic partnerships and collaborations with its clients. Our consultative approach is based on analyzing and understanding not only your business needs but also those of your clients. We use our expertise and the feedback collected from our agents to continuously improve our services. We are the client experience specialists.
Whether it is for inbound calls (customer service and technical support), outbound calls (sales) or consulting services, our French and/or English services will be adapted to your needs while helping you achieve your goals. Furthermore, through our eMerge platform – a cost-effective, automated solution that allows you to instantly reach a targeted group of people and treat responses in real time in a flexible and efficient way – we offer you to communicate through several media such as: residential or mobile phone, text message or email. We customize our approach to suit your business model.