Top Customer Support Services in Canada
14 Leaders 15 Contenders
111 Companies
List of the Top Canada Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves CanadaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves CanadaServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Reliable
Clients consistently highlight Helpware's reliability in managing customer support services. One client noted a significant improvement in response and resolution times, attributing this success to Helpware's structured processes and dedicated communication. Furthermore, the partnership is characterized by proactive engagement and attentiveness to client needs, with one client stating that Helpware's quality and support have exceeded expectations. Overall, the sentiment reflects a strong trust in Helpware's capabilities and performance.-
Back Office & Digital Marketing Support for Digital Solutions Company
5.0 Jan 9, 2019They help us reach our business goals. Every single project that we've given them they've completed on time and without critical errors. They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication.
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Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, Helpware has shown reliability and high-quality work. We've developed a strong communication between both customer service teams as well as an effective work flow.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Helpware CX has received positive feedback for their effective customer research and rapid project management. A client noted their ability to attract six new customers and highlighted their impressive speed in communication. The client chose Helpware CX for their value and found no areas for improvement. Overall, the sentiment is highly favorable, indicating that Helpware CX is a competent partner for marketing needs.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves CanadaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.
Reviews mention Hard working
Mindy Support has received consistently positive feedback regarding their hard-working nature. Clients commend the team for their dedication and responsiveness, noting their ability to quickly master tasks and effectively collaborate. One client highlighted their eagerness to learn and proactive approach to feedback, stating, "They are incredibly hard-working and dedicated to the job." Overall, the sentiment emphasizes their commitment to excellence in service delivery.-
Customer Support Services for Walking App
5.0 Apr 9, 2020They are always on hand should you need anything, but by and large, there's not even much need to speak with anyone, as the job is always handed to perfection. They are incredibly hard-working and dedicated to the job.
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Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.Was this helpful?
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Customer Service Outsourcing35% Call Center Services35% Sales Outsourcing +1 service15% Back Office OutsourcingTelestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Fredericton, Canada
Services provided
25% Customer Service Outsourcing75% Call Center ServicesSmall call center company BaseTend Inc., is located in Fredericton, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves CanadaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
Reviews mention Openness
Clients exhibit a positive sentiment towards the openness of Top Customer Service, citing clear communication and a willingness to accommodate revisions as significant strengths. One client noted, 'Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments.' Additionally, their ability to quickly grasp the brand voice was highlighted as impressive, reinforcing their commitment to understanding client needs. Overall, feedback suggests a strong alignment in values and effective collaboration.-
Content Writing Services for Digital Marketing Agency
5.0 Apr 19, 2026Project management was smooth and well-organized. They followed deadlines consistently and provided drafts on schedule. Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments. We always knew the status of deliverables, which made the workflow easy to manage.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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UndisclosedUndisclosed2 - 9Vancouver, Canada
Services provided
25% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Back Office OutsourcingGeneral Billing Solutions Inc is a small Finance & Accounting Outsourcing (FAO) company in Vancouver, Canada. The team offers Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bridgewater, Canada
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +1 service25% TranscriptionScotia Business Centre Limited is a small Bridgewater, Canada-based telephone answering service. The team focuses on Call Center Services and Transcription.
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
15% Customer Service Outsourcing50% Call Center Services35% Back Office OutsourcingBig Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Vancouver, Canada
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +2 services10% IT Managed Services10% Web DesignVirtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Toronto, Canada
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing10% Accounting +5 services10% Email Marketing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignBack Office Outsourcing company AdvansisVirtual was established in 2014. The company offers Back Office Outsourcing and Accounting.
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$250,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
14% Customer Service Outsourcing21% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +5 services15% Business Consulting10% Financial Consulting10% Market Research5% BI & Big Data Consulting & SI5% Logistics & Supply Chain ConsultingSee all 2 projectsWe pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
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$75,000+< $25 / hr50 - 249Montreal, Canada
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% IT Managed ServicesAnswering service company Advancia Téléservices offers Call Center Services and Back Office Outsourcing. They were established in 2010.
Read moreSee All Locations (2)Montreal, Canada
M-261 rue Saint-Jacques
Montreal, Canada H2Y 1M61
+1 (438) 806 9880
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$1,000+< $25 / hr50 - 249Hamilton, Canada
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% HR Consulting +2 services10% Call Center Services10% Sales OutsourcingH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Hamilton, Canada
5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5Was this helpful?
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UndisclosedUndisclosed10,000+Montréal, Canada
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Montréal, Canada
880 Rue Roy Est
Montréal, Canada H2L 1E62 - 5
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 14 Canada Customer Support Companies
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$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
33% Customer Service Outsourcing67% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
13% Customer Service Outsourcing87% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.4/40.014.2/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Montreal, Canada
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing25% Other -
Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
26.2/40.016.2/20 Reviews5.1/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+$100 - $149 / hr2 - 9Langford, Canada
Ability to deliver
27.2/40.016.2/20 Reviews6.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Ability to deliver
21.7/40.016.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$10,000+$150 - $199 / hr10 - 49Calgary, Canada
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
31% Customer Service Outsourcing69% Other -
$1,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
58% Customer Service Outsourcing42% Other -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$50,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+Undisclosed250 - 999St. John's, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
28.7/40.016.4/20 Reviews4.8/10 Clients & Experience7.5/10 Market PresenceService focus
29% Customer Service Outsourcing71% Other -
$1,000+< $25 / hr10 - 49Bedford, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Ajax, Canada
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
31% Customer Service Outsourcing69% Other -
$1,000+< $25 / hr50 - 249Montréal, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+< $25 / hr2 - 9Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
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