• My Tools

Outsourcing your customer service is a tough decision, but sometimes the best one. Selecting a quality-driven outsourced customer service provider can be daunting, but it doesn't have to be. We've curated a list of over 1,000 customer support companies across the world to help you. Access customer specialists around the world who understand service trends can increase customer retention. Need to outsource something else? Search for top order processing, setting, and telemarketing service providers, too.

Services: Customer Service Outsourcing

Best Customer Service Outsourcing Companies

    Featured Providers

    What are Featured Providers?
  • Hugo

    Hugo

    🏆 Award Winning Customer Care & Data Annotation

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • Puzzle

    Puzzle

    Staffing made simple

    $100,000+
    $50 - $99 / hr
    50 - 249
    Atlanta, GA
    Service Focus

    "They've been an ideal partner for us!"

    • CEO, Sparkfire.ai
  • Essential Infotech

    Essential Infotech

    Where Every Customer is Important

    $1,000+
    $50 - $99 / hr
    10 - 49
    Dhaka, Bangladesh
    Service Focus

    "They're always available to respond to our needs."

    • Development Manager, Foodobox
  • Featured Providers

    What are Featured Providers?
  • Ansvery

    Ansvery

    đź’Ž Premium service for a reasonable price

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania
    Service Focus

    "Ansvery's proactive nature and consistent communication stand out."

    • Head of Customer Support, Noones
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Long Beach, CA
    Service Focus

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • VoiceLogic.com

    VoiceLogic.com

    call center, voice broadcast, lead generation

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada
    Service Focus

    /*-->*/
    "They have a lot of expertise.

    • Marketing Entry-level, Telecommunications Company
  • Need help selecting a company? Let our team create a custom shortlist for you

    Request a Free Shortlist
  • Rozlin Financial Group, Inc.

    Rozlin Financial Group, Inc.

    We recover upto 60% more than our competitors.

    $1,000+
    < $25 / hr
    10 - 49
    Sycamore, IL
    Service Focus

    "They stay in constant contact and are there to answer any questions whenever we need them."

    • Administrative Assistant, The Center For Surgery
  • CALLCARE

    CALLCARE

    London Call Centre Solutions

    $1,000+
    < $25 / hr
    250 - 999
    London, United Kingdom
    Service Focus

    "Most emails were ignored."

    • Head of Architecture & Technology, Tracsis plc
  • Sunshine1

    Sunshine1

    The best professional answering service since 1975

    Undisclosed
    Undisclosed
    2 - 9
    Coral Gables, FL
    Service Focus

    "Sunshine1 has enabled me to focus on growing my business."

    • Project Lead
  • $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria
    Service Focus

    “They are very quick and available to respond to any request right away.”

    • Customer Experience Lead, Loans & Investment Company
  • EGA Connect

    EGA Connect

    Excellence, Client Focus, Integrity, Commitment.

    $1,000+
    < $25 / hr
    10 - 49
    Sarajevo, Bosnia and Herzegovina
    Service Focus

    “They put the client at ease with their knowledge, skills, and quality service.”

    • Former Photography Services Consultant, Cruise Line
  • Apex Global

    Apex Global

    Redefining Quality

    $1,000+
    < $25 / hr
    2 - 9
    Austin,
    Service Focus

    "They have a penchant for innovation and in-depth knowledge of outbound call services and digital marketing."

    • CEO, Hello International Marketing Solution
  • AnswerFone

    AnswerFone

    Never Miss A Single Call

    $5,000+
    < $25 / hr
    2 - 9
    Winnipeg, Canada
    Service Focus

    "We felt that they had a better process and qualified staff."

    • Consulting Director, TecMend
  • $1,000+
    < $25 / hr
    10 - 49
    Kolkata, India
    Service Focus

    "They have great service and speedy resources."

    • IT Manager, Information Technology Company
  • 2ndOffice Limited

    2ndOffice Limited

    Office Spaces and Outsourcing Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Couva, Trinidad and Tobago
    Service Focus

    "They had professional communication throughout the entire process."

    • Owner, Source It Cooling Company
  • Provirtualassistants

    Provirtualassistants

    Remote Virtual Assistant

    $5,000+
    < $25 / hr
    10 - 49
    Mumbai, India
    Service Focus

    "They were very effective, hard-working, and kind."

    • Finance Director, Biotech Company
  • DSG

    DSG

    We ❤️ Doing Something Great

    $1,000+
    < $25 / hr
    250 - 999
    Johannesburg, South Africa
    Service Focus

    With a 24 year digital track record, we enable businesses to optimise how they serve customers across a continually connected world. We offer an integrated Digital Customer Experience and Technology…

    More

  • ReceptionHQ

    ReceptionHQ

    Connect with your customers … anytime, anywhere

    Undisclosed
    Undisclosed
    50 - 249
    Phoenix, AZ
    Service Focus

    "They get the job done."

    • Senior Manager of Customer Service, Entertainment Service
  • Retriever

    Retriever

    A dedicated team of Sales Development Reps (SDRs)

    $5,000+
    $25 - $49 / hr
    2 - 9
    San Francisco, CA
    Service Focus

    "Highly recommend!"

    • Head of Sales, Interseller.io
  • 89Bots.com

    89Bots.com

    Automated Answering, Lead Generation, and Sales.

    $1,000+
    < $25 / hr
    2 - 9
    Manhattan Beach, CA
    Service Focus

    "We had different previous experiences but this time we were fully satisfied."

    • Founder, Software Consulting Company
  • Best Connections Answering Services

    Best Connections Answering Services

    Providing highest level communication services

    Undisclosed
    Undisclosed
    10 - 49
    Montrose, CO
    Service Focus

    "They’re really looking out for us, and I appreciate that."

    • Owner, Brooklyn Robot Foundry
  • Amiy

    Amiy

    Outsource

    $5,000+
    $50 - $99 / hr
    50 - 249
    Tel Aviv-Yafo, Israel
    Service Focus

    "They are very good in terms of meeting deadlines and communicating with us."

    • Global Sales Dev Director, DaaS Company
  • $10,000+
    $50 - $99 / hr
    10 - 49
    Hyderabad, India
    Service Focus

    "My production has increased and work efficiency also increased."

    • Managing Director, Saravana Fibres Private Limited
  • GrowMore Recruitment

    GrowMore Recruitment

    GrowMore Recruitment: Talent Acquisition Experts

    $1,000+
    $25 - $49 / hr
    10 - 49
    T'bilisi, Georgia
    Service Focus

    "They were very responsive and fast at implementing changes to the software."

    • Co-Founder & COO, VoiceScript Inc.
  • Call Experts

    Call Experts

    OPPORTUNITY IS CALLING...

    Undisclosed
    Undisclosed
    50 - 249
    Charleston, SC
    Service Focus

    /*-->*/
    "They save a lot of time because they know what they are doing.

    • Administration Director, Retail Company
  • InTouch

    InTouch

    Trusted call center solutions since 1995.

    $1,000+
    < $25 / hr
    50 - 249
    Martinsburg, WV
    Service Focus

    "They are quick to respond and take accurate messages."

    • Senior Finance Manager, Business Company
  • H&K Soft Company

    H&K Soft Company

    H&K Soft Company LLC

    $5,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland
    Service Focus

    "They are a very bright team of people who care about their clients."

    • Account Manager, Software Development Company
  • Xperience design

    Xperience design

    Phygital services design and management

    $5,000+
    Undisclosed
    50 - 249
    MedellĂ­n, Colombia
    Service Focus

    "We are really satisfied with their work."

    • CMO, Págalo
  • Octachat

    Octachat

    Live Chat Outsourcing Agent Service

    $1,000+
    < $25 / hr
    50 - 249
    Sarasota, FL
    Service Focus

    "They are great to work with and are very professional."

    • IT Executive, Financial Service
  • Supporthero

    Supporthero

    Customer Support as a Service.

    $1,000+
    < $25 / hr
    2 - 9
    Walnut, CA
    Service Focus

    "They offer us the best service surrounding back office and we have tried other back office brands."

    • Human Resources Manager, Consumer Products Company
  • $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India
    Service Focus

    "Everything is good with them."

    • Digital marketing strategist, Creative Inc
  • Super Virtuals

    Super Virtuals

    The easiest way to hire talent online

    $1,000+
    < $25 / hr
    10 - 49
    Louisville, KY
    Service Focus

    "They never delivered any results and refused to respond to requests for completion or refund."

    • Founder & Lead Pastoral Counselor, Acts Ministry Inc
  • Numa

    Numa

    A new kind of answering service

    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA
    Service Focus

    "Their customer service is fantastic."

    • President & Stylist, Salon on Barry
  • Konnektors

    Konnektors

    Optimizing Business Opportunities

    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines
    Service Focus

    "Nothing was accomplished from this project."

    • Executive, Pharma search Partners
  • Srisys Inc

    Srisys Inc

    Solutions. Simplified.

    $1,000+
    < $25 / hr
    50 - 249
    West Chester, OH
    Service Focus

    "They have a comfortable appearance to them and are professional on a daily basis."

    • Associate, IT Company
  • ProComm

    ProComm

    CREATING TELESERVICE SOLUTIONS

    $1,000+
    < $25 / hr
    10 - 49
    Palo Alto, CA
    Service Focus

    "Their employees have strong communication skills."

    • Customer Service Manager, Telecommunications Firm
  • TaskUs

    TaskUs

    The answer is Us.

    $50,000+
    < $25 / hr
    10,000+
    Santa Monica, CA
    Service Focus

    At TaskUs, we promise four things: people, process, technology and transformational growth. As a progressive, new-age outsourcer, we are flexible, agile & quick to respond to clients’ shifting…

    More

  • $1,000+
    < $25 / hr
    50 - 249
    Pasig, Philippines
    Service Focus

    "They are a company that has complete expertise in this functional area of business."

    • Senior Sales Manager, Manufacturing Organization
  • Text, Inc.

    Text, Inc.

    Text Intelligence for better customer service

    $250,000+
    $300+ / hr
    250 - 999
    Wrocław, Poland
    Service Focus

    We help brands provide better customer service at scale by analyzing, enriching, and automating text communication.

  • BPM CONSULTING SAS

    BPM CONSULTING SAS

    Experiencias colaborativas con tus clientes

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Bogotá, Colombia
    Service Focus

    BPM CONSULTING SAS, es una compañía colombiana con más de 17 años de experiencia que ofrece servicios de Contact Center, Outsourcing de Tecnologías de Información, Pasarela de Pagos y Facturación y…

    More

  • Answer California

    Answer California

    Solutions. Trust. Dependability.

    $1,000+
    < $25 / hr
    10 - 49
    El Cajon, CA
    Service Focus

    "They get responses easily."

    • IT Manager, Information Technology Company
  • TeckValley

    TeckValley

    Got Some Work. We Have Resource

    $1,000+
    < $25 / hr
    2 - 9
    Kolkata, India
    Service Focus

    "They didn't live up to their impressive claims, and I found their services lacking uniqueness and effectiveness."

    • CEO, Software Company
  • VirtusaPolaris

    VirtusaPolaris

    Accelerating Business Outcomes

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chennai, India
    Service Focus

    "This is a dependable telephony system and it's reliability is excellent. We haven’t encountered any downtime. "

    • IT Manager, Business Firm
  • Pure Moderation

    Pure Moderation

    Peace of mind for your growing business

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Hoang Mai, Vietnam
    Service Focus

    Pure Moderation is a global business process outsourcing vendor specializing in a range of services (Customer Care, Content Moderation, Data Entry, Game Management, Alpha and Beta testing) based in…

    More

  • DeskMoz

    DeskMoz

    24x7 (350+ days) Live Chat Operators

    $1,000+
    < $25 / hr
    50 - 249
    Jaipur, India
    Service Focus

    "DeskMoz makes work easy."

    • Customer Service Manager, Manufacturing Service
  • Athena BPO

    Athena BPO

    Leading Domestic Contact Centre in India

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Mumbai, India
    Service Focus

    "They save me time and allow me to see more clients, saving me hundreds."

    • Director, Business Service
  • Redial BPO Call Center

    Redial BPO Call Center

    Rethinking your day to day operations.

    $50,000+
    Undisclosed
    250 - 999
    San Diego, CA
    Service Focus

    Redial is a full-service nearshore business processing operations (BPO) company. Redial was founded in 2017 and since then has gained over 800+ seats across our 4 locations in Mexico and South Africa…

    More

  • Calibrus

    Calibrus

    GROWTH DRIVEN BY EXCELLENCE

    $1,000+
    < $25 / hr
    50 - 249
    Tempe, AZ
    Service Focus

    /*-->*/
    "They provide the growth I need for my company.

    • Customer Service Entry-level, Mid-sized Business
  • Intelligent Solutions

    Intelligent Solutions

    Project Management Apps Cloud Services Data Entry

    $1,000+
    $25 - $49 / hr
    2 - 9
    Islamabad, Pakistan
    Service Focus

    "The most impressive thing about them was their meticulous project management capabilities."

    • Manager Special Projects, Defense & Security Sector Firm
  • Exela (formerly SourceHOV)

    Exela (formerly SourceHOV)

    People. Knowledge. Innovation.

    $1,000+
    < $25 / hr
    10,000+
    Irving, TX
    Service Focus

    "I would work with them anytime."

    • Finance Manager, Business Services Company
  • Perfect Data Entry

    Perfect Data Entry

    Professional Data Entry Services

    $1,000+
    < $25 / hr
    250 - 999
    Bradenton, FL
    Service Focus

    "They get the work done and in a timely manner."

    • Customer Service Manager, Automotive Organization
  • VA Talks

    VA Talks

    One Stop Virtual Shop

    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India
    Service Focus

    /*-->*/
    "They are good and fast.

    • IT Manager, Manufacturing Company
  • Harris BPO

    Harris BPO

    Optimising your profits by outsourcing.

    $1,000+
    < $25 / hr
    250 - 999
    Slough , United Kingdom
    Service Focus

    "All the services they have provided so far are of excellent quality."

    • IT Director, Information Technology Company

Let our team find the right match for you.

Request a Free Shortlist

Outsourced Customer Support Services FAQs

The best outsourced customer support services out there may not be the right match for your company's needs. Here are some FAQs to get you thinking about your business needs, which will help you find the right match in a customer service outsourcing company.

When hiring a customer service outsourcing company, evaluation criteria includes industry knowledge and experience, strong verbal and written communication skills, adaptability and flexibility, patience and empathy, self-control, and integrity.

The average cost of outsourcing customer support services will depend on how many agents you need. Allocating a specific budget allows businesses to invest the necessary resources, technology, and training to deliver effective customer support. By budgeting for customer support, businesses can ensure that they have the means to provide timely and efficient assistance to customers, which can result in increased customer retention, positive word-of-mouth, and overall business growth. Explore our BPO pricing guide to learn more about costs for customer outsourcing companies.

Outsourced support services companies are third-party service providers that provide both non-voice and voice customer support operations. They have teams of experts that know how to resolve customer concerns and de-escalate issues. Services can include anything from technical assistance, to answering inquiries, and more through various channels like phone, email, social media, and self-service options. By partnering with a customer service outsourcing company, you can ensure that your company gets a boost in customer loyalty and satisfaction.

Hiring a customer support company can bring numerous benefits to businesses. Firstly, it helps retain customers by providing excellent assistance and resolving their issues promptly. Secondly, it reinforces company values and brand image by ensuring consistent and professional customer interactions. Lastly, it generates positive referrals as satisfied customers are likelier to recommend the business to others, increasing sales and growth. Other benefits include: providing incredible services and expertise in cost-effective ways, quick and reliable service, and flexibility.

It is possible to work with customer support companies on one-time projects as well as longer-term engagements; however, the ROI (return on investment) may vary depending on the type of project. Shorter projects tend to produce results more quickly than long-term projects but may not yield the same significant returns over time. Longer engagement periods allow for more comprehensive strategies to be implemented, which could result in higher ROI if done correctly, along with better brand visibility and customer loyalty.

Something went wrong. Please try again.