# MCVO Talent Outsourcing Services MCVO Talent Outsourcing Services Reviews (11), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 0 connections joined MCVO Talent Outsourcing Services's Network [Visit Website](https://www.mcvotalent.com/?utm_source=directory&utm_medium=listing&utm_campaign=marketplace&utm_id=clutch) [Get a Custom Proposal](https://clutch.co/profile/mcvo-talent-outsourcing-services) **Fast Growing Philippines Outsourcing Company** MCVO Talent Outsourcing Services is a BPO/offshore company in the Philippines with a sales and management office in IL, Chicago, USA and a full-service offshore staff in the Philippines. From bookkeeping and digital marketing to customer service, virtual assistant and data entry, we've got your needs covered! Talk to our Chicago-based experts about our cost-efficient outsourcing services -- book a call now! 847-452-6550. ## Company Information - Minimum project size: $1,000+ - Hourly rate: < $25 - Number of employees: 50 - 249 - 2 Locations: - Makati, Philippines (Headquarters) - Deerfield, IL - Founded in 2017 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% Accounting - 20% Back Office Outsourcing - 20% Pay Per Click - 10% Customer Service Outsourcing - 10% Graphic Design - 10% Web Development ### Focus Areas - General Accounting Focus: - 100% Bookkeeping - Customer Service Outsourcing: - 100% Chat Support Services - Back Office Outsourcing: - 57% Data Entry & Processing - 43% Virtual Assistant ### Industries - 5% Medical - 10% Financial services - 5% Retail - 5% Information technology - 5% Legal - 10% Business services - 5% Real estate - 5% Other industries - 5% Utilities - 5% Dental - 10% Advertising & marketing - 5% Automotive - 10% Media - 5% eCommerce - 5% Hospitality & leisure - 5% Consumer products & services ### Clients - 80% Small Business (<$10M) - 20% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: MCVO Talent Outsourcing Services offers competitive pricing, with clients reporting costs ranging from $1,600 to over $100,000 depending on project scope and duration. Clients value the cost-effectiveness, citing savings of up to 75% compared to local hires, while receiving high-quality service. **Most Common Project Size**: Less than $10,000 based on 7 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Accounting: Less than $10,000 based on 2 reviews - Back Office Outsourcing: $10,000 to $49,000 based on 1 review - HR Consulting: $50,000 to $199,999 based on 1 review - Other Digital Marketing: $50,000 to $199,999 based on 1 review - Pay Per Click: $10,000 to $49,000 based on 1 review - Search Engine Optimization: Less than $10,000 based on 1 review - IT Staff Augmentation: $10,000 to $49,000 based on 1 review - Web Design: Less than $10,000 based on 1 review - Web Development: $50,000 to $199,999 based on 1 review - Advertising: Confidential based on 1 review - Other Design: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### MCVO Talent Outsourcing Services Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.6 - Cost: 4.9 - Willing to Refer: 4.9 ### Top Mentions - High-quality work (8 mentions) - Communicative (3 mentions) - Flexible (3 mentions) - Personable (3 mentions) - Adaptable (2 mentions) - Easy to work with (2 mentions) - Exceptional performance (2 mentions) - Honest (2 mentions) - Proactive (2 mentions) - Reasonable pricing (2 mentions) - Timely (2 mentions) - Accessible (1 mentions) - Accommodating (1 mentions) - Creative (1 mentions) - Easy to reach (1 mentions) - Efficient (1 mentions) - Great project management (1 mentions) - Hard working (1 mentions) - Professional (1 mentions) - Trustworthy (1 mentions) ### Review Highlights **Initial Hiccups Resolved Smoothly** Despite initial challenges, MCVO quickly adjusted and provided smooth, efficient services. Continuous communication and updates have been key to their successful engagements. **Timely Delivery and Professionalism** Clients like Washington Photo appreciate MCVO's ability to deliver timely and high-quality work. The team is professional and personable, significantly aiding in business continuity during challenging times. **Efficient Verification Services** MCVO provides efficient verification services for a data collection firm, impressing clients with their ability to meet and exceed expectations. Their team is easy to work with and highly efficient. **High Customer Satisfaction** Kennedy Blue reports high customer satisfaction scores for MCVO’s customer service talent, who adapt well to the company’s policies and handle after-hours inquiries efficiently. **Training and Adaptability** Clients emphasize the importance of a strong training process for MCVO's team. Once trained, the team adapts well and performs efficiently, as seen in various project engagements. **Flexible and Dedicated Team** MCVO’s flexibility and willingness to go the extra mile are highlighted by a merchandising platform client. Their ability to adapt quickly to remote work during COVID-19 has been particularly impressive. **Strong ROI and Value for Money** Clients report a strong return on investment and value for money with MCVO’s services. High-quality work and reasonable pricing make them a preferred outsourcing partner. **Strong Communication Skills** Clients such as Timber Hill Group highlight MCVO's excellent communication skills and efficient project management. They provide effective and accurate bookkeeping services that enhance business operations. **Friendly and Honest Team** MCVO’s team is described as friendly, honest, and straightforward. Their integrity and positive work culture are appreciated by clients. **Time Zone Management** Managing time zone differences is a recurring theme. While initially challenging, MCVO's teams have adapted well, ensuring timely communication and project management. ### MCVO Talent Outsourcing Services Reviews #### Staffing Services for Technology Manufacturing Company **The Project** - Services: Accounting, Back Office Outsourcing, IT Staff Augmentation, Pay Per Click - Project size: $10,000 to $49,999 - Project length: Apr. 2021 - Ongoing **Project Summary**: MCVO Talent Outsourcing Services has provided staffing services for a technology manufacturing company. They’ve assisted with the hiring process, finding suitable people to fill in an AR and AP clerk position. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Finance, Mini-Circuits - Industry: Manufacturing - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 30, 2021 **Feedback Summary**: Two people have been hired, and they’ve been working seamlessly with the client for the past six months. MCVO Talent Outsourcing Services is honest, available, and committed, and their team members are hardworking and reliable. Overall, customers can expect great pricing and quality candidates. ""MCVO has a huge pool of overly qualified people for the job, and they’re willing to go the extra mile."" **BACKGROUND** Introduce your business and what you do there. I’m the financial director of Mini-Circuits. We’re a global company that manufactures technology. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? In the past six months, we have been trying to recruit and hire talent from different backgrounds. It was becoming difficult to do it in the US due to the financial part. Our former recruiter spent countless dollars advertising on our website, LinkedIn, and other websites. **SOLUTION** What was the scope of their involvement? When we initiated the hiring process, we were looking to complete it within 2–3 weeks. First, we provided MCVO with documentation and a description of the profile we were looking for, and they found the people. We’ve hired two people so far, and we’re recruiting a third person for analysis. We have an AR and an AP clerk. To start, we’re using transactional positions. What is the team composition? Cherry (CEO & Founder) and Mark (Co-Founder) have been helping us. How did you come to work with MCVO Talent Outsourcing Services? It was becoming hard to find people locally due to the pandemic, so we decided to look outside and see if somebody could help us. MCVO called us, and my boss discussed what they could offer. Initially, it looked like a good solution, but we still doubted their recruiting ability. However, we were proven wrong. The key factors that made the deal for us were that they retained those people so we didn’t have to hire them locally, and they had a good price. We could hire somebody for a third of the price in the US, so it was a no-brainer. How much have you invested with them? In six months, we’ve probably spent between $25,000–$30,000. What is the status of this engagement? We started working together somewhere in April 2021, and we’re still hiring more people. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? MCVO easily provided quality candidates. We’ve been working with two people for over six months, and they want to work and are talented. Also, they have a four-year degree, so they can grow and are open to learning. Overall, working with them has been a plus for our team. They’re reliable, hardworking, and really nice people. Additionally, they’re flexible in terms of timing. They match our US time, so it’s the same as working with someone local. We’ll continue to hire more people through MCVO.  How did MCVO Talent Outsourcing Services perform from a project management standpoint? They’re honest and always available. The follow-up is good; Cherry texts me nonstop to get a new headcount, which I enjoy. We typically communicate over email and Zoom. What did you find most impressive about them? Their dedication makes them stand out from other providers. Do you have any advice for potential customers? Just try it. They can recruit someone that will fit your company culture perfectly. Also, MCVO has a huge pool of overly qualified people for the job, and they’re willing to go the extra mile. So maybe start with one person; it’s the third or fourth of the price you’ll pay in the US. --- #### Staff Augmentation for Talent Agency **The Project** - Services: IT Staff Augmentation - Project size: Confidential - Project length: June 2020 - Ongoing **Project Summary**: A talent agency was looking for a cost-effective solution to continue their business operations, so they engaged the resources of MCVO Talent Outsourcing Services for staff augmentation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Washington Talent Agency - Industry: Arts, entertainment & music - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 17, 2021 **Feedback Summary**: Thanks to MCVO Talent Outsourcing Services, the client is able to acquire highly-qualified professionals that can successfully process their deliverables in a timely fashion. The internal stakeholders are particularly happy with the team's work culture and personable nature. ""They're able to continue my production and turn my business on again after not working for a year and a half."" **BACKGROUND** Introduce your business and what you do there. I’m the owner of Washington Photo, the photographic arm of the Washington Talent Agency in Rockville, Maryland. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? We needed to find a cost-effective solution for me to maintain my employees while reducing operational costs. **SOLUTION** What was the scope of their involvement? MVCO helps us source talent to provide us with photo editing, video editing, and web development.  The start of the pandemic enabled us to build and rebuild the individual sites of our 10 photographers. After the first couple of facelifts, we then integrated a couple of templates since we didn’t want every website to look identical. We then broke down each photographer and their portfolios into different categories and put them in separate Google Drive folders. What is the team composition? I work with Maco (Photo & Video Editing Supervisor), J-Anne (Photo & Video Editor), Malen (Video Editing Team Lead), Alyssa (Lead Web Developer), a video editor, and the management team. How did you come to work with MCVO Talent Outsourcing Services? The management team at MVCO is the same team that was behind the company that I’ve done business with in the past and I’ve known Mark (Co-Founder) for more than 30 years — he’s been telling me about MCVO for a decade which back then, was still taboo to me.  The COVID outbreak gave people like me to reflect on things we didn’t have time to reflect on. I had Mark come to my podcast to talk about his company and thought I’d give outsourcing a try after listening to his passion. What is the status of this engagement? The ongoing partnership started in June 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? One of the things I photograph is a three-day national dance competition that’s celebrated in cities around the country.  We photograph and videotape hundreds of dances in a 48-hour time period, and the photos and videos are typically delivered to our studio a week later. Through MCVO, I was able to upload those images and videos in real-time and have them processed the next morning. Thanks to their management team, I’m able to add more members to the team, train them for two weeks, and have them work for me to meet my goals in a 3–4 day period —there’s nowhere in this country where you can do this economically. The people that I've been working with are not just stellar in a professional aspect, but in a personal sense as well. How did MCVO Talent Outsourcing Services perform from a project management standpoint? I’m the one driving the project management and we usually correspond through email, Skype, and Zoom at least once a week. We've had a few bumps along the way, but I can confidently say that based on everything that's happened during the COVID-19 pandemic, we'd be in a different place right now if it wasn't for MCVO. They're able to continue my production and turn my business on again after not working for a year and a half. What did you find most impressive about them? I don’t know any other providers so I don’t have a way to answer this. Do you have any advice for potential customers? My advice is to figure out what your goals are, see the finish line, and understand that there’s a learning curve just like with any other project. You must be willing to deal with the learning curve and take the time to teach somebody how you think and what your morals and ethics are. --- #### Staff Augmentation for Digital Marketing Company **The Project** - Services: IT Staff Augmentation, Other Design, Web Development - Project size: Confidential - Project length: Mar. - Oct. 2021 **Project Summary**: A digital marketing company needed to augment their workforce. MCVO Talent Outsourcing Services was hired, and their designer and developer worked with the company’s internal team for half a year. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Owner, Surge Yeti - Industry: Telecommunications - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 15, 2021 **Feedback Summary**: MCVO Talent Outsourcing Services was a substantial resource for the client, and they successfully delivered high-quality designs. They stood out for their creativity and commitment to their work. The team was flexible and willing to go the extra mile. Overall, they were prompt and easy to work with. ""They were highly beneficial to the project, and the quality of their work was the same as my staff’s."" **BACKGROUND** Introduce your business and what you do there. I was the owner of a digital marketing company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? I needed to augment my workforce, and they were perfect for that. **SOLUTION** What was the scope of their involvement? We hired MCVO for outsourcing. They had one of the best graphic designers I’ve ever worked with and a very competent web developer. Essentially, they worked with my team for our entire engagement. Additionally, they provided some accounting services. What is the team composition? We worked with a developer and a designer. I also had two account managers, and I worked with them at various points. How did you come to work with MCVO Talent Outsourcing Services? I found somebody with a similar situation on a business acquisitions forum. Then, I read a review and reached out. They had excellent reviews from the people that they’d worked with. What is the status of this engagement? We worked together from March–October 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Their designer and accountant were a substantial resource, and if we’d employed them internally, it would’ve cost us five times as much. Moreover, the quality of their work and willingness to jump in there were outstanding. It was super easy to get a hold of them, and they were very flexible. Also, I was extremely happy to see that I wasn’t just paying someone to do a task. They were creative problem solvers, and they had their own ideas. The graphic designer was one of the few people I’ve ever worked with that I could just give an idea and she’d come back with multiple solutions — working with her was great. How did MCVO Talent Outsourcing Services perform from a project management standpoint? My team ran the project management side on the backend, but they were adaptable to all our technologies. MCVO didn’t have any trouble fitting into what we asked of them. They brought positive attitudes and dedication to work. We set a specific number of hours, and they worked within the timeframe and met their goals. Also, they’d let us know if they needed more or less time to deliver, and their estimates were on point — we never quarreled over a bill. Overall, they were the type of company that I like to have as a backstop. We pretty much communicated over Slack. What did you find most impressive about them? Their most unique value was that they offered their own creative input, which substantially added to the value of their service. They weren’t typical workers — they did more than what they were told. They were highly beneficial to the project, and the quality of their work was the same as my staff’s. Do you have any advice for potential customers? They’re flexible and willing to work with you. --- #### Outsourced Bookkeeping Services for Real Estate Company **The Project** - Services: Accounting - Project size: Less than $10,000 - Project length: Mar. 2020 - Ongoing **Project Summary**: MCVO Talent Outsourcing Services handles all the bookkeeping needs of a real estate acquisition company. The team oversees the accounts of various properties of individual entities for the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Timber Hill Group LLC - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 23, 2020 **Feedback Summary**: MCVO Talent Outsourcing Services is doing a fantastic job in the ongoing engagement. The team provides effective, accurate, and efficient bookkeeping services that help the client focus on their business. Above all, the group displays excellent communication skills which impresses the stakeholders.  ""MCVO Talent Outsourcing Services’ bookkeeping efforts help free up our time." " **BACKGROUND** Introduce your business and what you do there. I’m the owner of Timber Hill Group, a real estate acquisition company. We specialize in buying and developing industrial and commercial real estate properties. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? We needed a team that could handle our bookkeeping to help cost savings and efficiency in our accounting. **SOLUTION** What was the scope of their involvement? MCVO Talent Outsourcing Services is responsible for keeping our accounting books in Quickbooks. This is for a dozen properties for individual entities and for our business, which is a fee-based real estate company. The team books and journals all our payables and vendor invoices. They provide regular bookkeeping services and reconcile our accounts on a monthly basis. What is the team composition? We regularly work with one individual from MCVO Talent Outsourcing Services. Also, just to clarify, I’m not the one responsible for overseeing our ends’ relationship. How did you come to work with MCVO Talent Outsourcing Services? We have a personal relationship with the owner of MCVO Talent Outsourcing Services. How much have you invested with them? So far, we’ve invested $7,500 in total for the project.  What is the status of this engagement? Our ongoing engagement started in March 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I would say that we’re getting both efficiency and accuracy from their services. MCVO Talent Outsourcing Services’ bookkeeping efforts help free up our time. How did MCVO Talent Outsourcing Services perform from a project management standpoint? A team member from our end keeps in touch with MCVO Talent Outsourcing Services on a daily basis, mostly via email. The team is very good in terms of communication and project management. The training process went well, it mostly ran through video conferencing calls where we would share our screens. What did you find most impressive about them? Their strong communication skills stand out for us. Are there any areas they could improve? I don’t have any criticisms for them.  Do you have any advice for potential customers? Have a strong training process with their team. --- #### After-Hours Customer Service for Online Dress Company **The Project** - Project size: Confidential - Project length: Aug. 2019 - Ongoing **Project Summary**: MCVO Talent Outsourcing Services provides customer service outsourcing to an online dress company. The outsourced talent takes care of emails and chats from customers reaching out during after hours.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Brand Manager, Kennedy Blue - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 13, 2020 **Feedback Summary**: Customers of the dress shop gave a high rating to the outsourced talent from MCVO Talent Service Outsourcing. The talent shows adaptability and independence, going above and beyond to accomplish tasks. The company also praised the talent’s ability to work efficiently despite time zone differences.  ""The adaptability is most impressive." " **BACKGROUND** Introduce your business and what you do there. I’m the brand manager of Kennedy Blue, an online bridesmaid dress company. We sell primarily online, but we do work with a specific store to sell our bridesmaid dresses in person. I watch over the brand and take care of the entire customer service area. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? We wanted someone to take care of our after-hours program. After we had closed our customer service line, our business was having a lot of customers trying to get answers from us. We were hoping to spread the hours out to let customers reach out at any point of the day.  That’s where our contact from MCVO comes in. She takes care of everything that happens after we technically close our online shop when people still have questions. Normally, we are done at about 4 p.m. People end their workday around 4 p.m.‒5 p.m. then they go online to get their questions answered. She’s there for that purpose.  **SOLUTION** What was the scope of their involvement? She started out with emails, and then when she was trained a little further, we got her onto online chats. We don’t have her on calls yet, but that is something we have talked about for the future. As of right now, we’re getting more chats coming in, so that’s what she takes care of.  What is the team composition? It has just been our main contact. I do keep in contact with her supervisors usually every other week to give them some feedback on how the employee is doing. How did you come to work with MCVO Talent Outsourcing Services? I wasn’t specifically the one that found them. Our company manager found them through online reviews of companies based outside of the US but work for US clients.  after-hours programs in the US, though we’re located in another area.  We reached out, and within a week, we had an answer and someone who was willing to work with us. It was fast and a great experience because we were in need of help urgently.  What is the status of this engagement? Our contact started in August 2019, and the engagement is perpetually ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The only metric that we are tracking is the satisfaction score we receive weekly. Every single week, we have a score coming from emails and chats that our customers have given for our after-hours program. It’s star-based — between one and five stars — and our employee is at an average of 4.9 stars, so it’s great.  We don’t have any plans to add or take anything away. We do want to keep her, and we have thoughts of possibly adding to the team in the future when our company continues to grow. That is something we’ll bring up in 2021. How did MCVO Talent Outsourcing Services perform from a project management standpoint? Working around time zone differences was a little difficult initially, but we have set a specific schedule for our time, which is Central Standard Time. It’s about 4 p.m. our time when she starts working, but I think it’s 6 a.m. in her time.  We communicate between 4 p.m.– 4:30 p.m. our time  — or 6:00 a.m. – 6:30 a.m. her time — to go over the metrics for the entire day and any updates of what customers have ordered or what we need her to get done throughout her nightshift.  Then, one of us, which is usually me, asks questions, and gives feedback through Slack. It’s a lot faster than email and not as formal. That’s how we usually communicate. If there’s anything else that we need to communicate, we do so through Zoom as well.  What did you find most impressive about them? The adaptability is most impressive. She has really gone above and beyond just taking on any task we’ve given her, even when she doesn’t have anyone next to her to help her out. Everything is online, which can be tough for someone who’s starting out in a company and is new. She has adapted really well to our company and our policies. She also responds well to customer service.  Are there any areas they could improve? In the past, we did have an issue with our after-hours program and about ordering dresses through our manufacturer. One thing we used to struggle with is making sure that we’re double- and triple-checking those things. Ever since we’ve spoken to her about that, it has gotten better, and she’s doing great. Right now, there isn’t anything that we need her to do better on since she already has improved. Do you have any advice for potential customers? Make sure you’re open to lots of different calls for training because you want them to have the best training experience. They deserve to be trained in the best way, though I know that training someone over Zoom and email can be difficult.  Have patience for someone in a different time zone. Work on their schedule at first, so they feel confident and comfortable with your company. As long as you do that, they will grow exponentially and be adaptable with the company.  --- #### Web Design & SEO for Wedding Photography Company **The Project** - Services: Search Engine Optimization, Web Design - Project size: Less than $10,000 - Project length: Mar. 2020 - Ongoing **Project Summary**: MCVO made updates to an existing WordPress website and created a blog. They now lead SEO efforts, which involves managing keywords and writing content. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Blue Spruce Photography - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 11, 2020 **Feedback Summary**: MCVO's high-quality work provides great value for money. The team follows directions well and has been able to deliver exactly as requested. Despite the time difference, they are responsive and communicative, and their strong content writing skills have made for a successful partnership thus far. ""The ROI has been great." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of Blue Spruce Photography, a wedding photography and videography company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO? A friend of mine had done my website several years ago, but when I wanted to make changes, I couldn’t figure out how to do it. I needed someone who knew WordPress and could help me out. **SOLUTION** What was the scope of their involvement? MCVO did updates to my WordPress website, helped with SEO, and built a blog for me. The website had been built in an unorthodox way, so they had to look back and see how it was built. For SEO, they’re doing keyword work and writing content. What is the team composition? I work primarily with a designer, and I also have a point person.  How did you come to work with MCVO? They were recommended to me by the company that does my wedding albums for couples.  How much have you invested with them? We’ve spent about $2,000. What is the status of this engagement? I’ve been working with them for 6–8 months now, and they’re still helping me with my SEO. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They got the website done on time, and it’s better than what I already had. It was a really good price and a good ROI. There’s a DJ who does well with SEO through her blog, so I sent MCVO a link to her page and they did a good job of following that lead.  How did MCVO perform from a project management standpoint? We now communicate via email, but when we started, we had video calls. There’s a time difference, so if I want something right away, I have to email them first thing in the morning. The team is very quick to respond. I’ve never waited too long for correspondence, which is very important to me. What did you find most impressive about them? The ROI has been great. For the quality of the work they’ve done, the price is good. I was also very impressed with their writing. I didn’t have to make many corrections.  Are there any areas they could improve? They could improve their billing. With most of my vendors, I’m able to pay by credit card, but with MCVO, I have to send a check. They mentioned that they’re looking into it. Do you have any advice for potential customers? Trust their skills. The team was able to see my vision and make it happen quickly.  --- #### Data Entry for Outsourced Accounting & Finance Company **The Project** - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: MCVO Talent Outsourcing Services provides data entry services for a healthcare outsourcing & finance company. They were trained on how to input bills in a purchasing system through video calls & training docs.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Accounting Manager, ProviderCFO - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 10, 2020 **Feedback Summary**: Despite small hiccups in the beginning, the team at MCVO Talent Outsourcing Services has provided an efficient and smooth engagement. They're communicative and responsive. Their team meets expectations with their skilled approach.  ""The communication with our account manager has been great." " **BACKGROUND** Introduce your business and what you do there. We do outsourcing, accounting, and finance for mainly healthcare companies in Minnesota. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? Their team provides data entry services for us. **SOLUTION** What was the scope of their involvement? The data entry they’re doing involves entering bills into our purchasing system for two or three of our clients. As for onboarding, we trained them through video calls and documenting the process to help them get their work done. What is the team composition?  I communicate with the owner every once in a while. In total, we probably work with four to six people, including my direct contacts and a data entry person. How did you come to work with MCVO Talent Outsourcing Services? One of our owners had used them in the past. I believe he did an interviewing process, and then it took off from there. How much have you invested with them? We spend $1,600 a month.   What is the status of this engagement? We onboarded them in January 2020. Our contract is for a year, but we plan on extending it. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? In the beginning, there was a little hiccup, so they ended up switching the people that work on our account. Once that was straightened out, it has been smooth sailing for the last few months. How did MCVO Talent Outsourcing Services perform from a project management standpoint? Because of time differences, we mostly communicate with them through email. For the trainings, we met in the middle because of that time difference. What did you find most impressive about them? The communication with our account manager has been great. She gives frequent updates about changes. They’re always trying to improve the process to make things better and easier for everyone involved. Are there any areas they could improve? For the last six or seven months, it’s been working really well. The communication is now wonderful compared to where it was at the start. Do you have any advice for potential customers? Give them clear and concise documentation on how things are done. --- #### Outsourced Verification Team for Data Collection Company **The Project** - Project size: Less than $10,000 - Project length: Aug. 2020 - Ongoing **Project Summary**: MCVO Talent Outsourcing Services provides an outsourced verification team for a data collection firm. Their team is responsible for verifying immunization records of students who are studying at universities. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Support, Immunization Data Collection Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 9, 2020 **Feedback Summary**: Since MCVO Talent Outsourcing Services joined the project, they have been able to produce excellent work for the company. Their efficiency has been praised by the client, leading to an ongoing partnership. ""They have been easy to work with and easy to train." " **BACKGROUND** Introduce your business and what you do there. I am the director of support for a data collection company. We collect immunization data for universities. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? The students submit their immunization records to our website and our MCVO Talent Outsourcing Services staff in the Philippines verify it. **SOLUTION** What was the scope of their involvement? The team inputs data into our system and they also make sure that the students are compliant with state and university requirements. MCVO Talent Outsourcing Services has a list of what is required so they can proceed with verification. Some of them are also trained in our health science program right now and their tasks include reading and translating blood work, among other things. They work from 8am–5pm CT.  What is the team composition? We work with 12 people.  How did you come to work with MCVO Talent Outsourcing Services? Our president was looking up several outsourcing companies and he came across MCVO Talent Outsourcing Services' great reviews. At that time, we were going back and forth between them and another company. However, when we saw that their services were amazing and really catered to what we needed, we decided to hire them. How much have you invested with them? We’ve spent less than $5,000. What is the status of this engagement? We started working with them in August 2020, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  MCVO Talent Outsourcing Services have been good about getting us who we need. All of their employees have been easy to work with and easy to train. We have been monitoring their efficiency and they’re definitely better than people we’ve hired in the past. We are definitely keeping them around. How did MCVO Talent Outsourcing Services perform from a project management standpoint? We onboarded their verification team through Zoom. Mark (Co-Founder) and Cherry (CEO & Founder) facilitated it. I was in charge of training them directly. They are available through email, phone calls, and other resources. What did you find most impressive about them? Their efficiency continues to impress us. Are there any areas they could improve? I don't think they have any areas they could improve, we wouldn’t be keeping them around otherwise. Do you have any advice for potential customers? Have a plan for implementation before jumping into it. Just know how to facilitate everything, especially on dealing with the timezone difference. --- #### Photo QA for Merchandising Platform **The Project** - Services: Advertising - Project size: Confidential - Project length: July 2018 - Ongoing **Project Summary**: MCVO Talent Outsourcing Services provides QA services on the photos of a merchandising platform. The team makes sure that all the company's images are perfectly aligned on the sites where they are published. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Customer Success, Merchandising Platform - Industry: Automotive - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 6, 2020 **Feedback Summary**: The client has been pleased with MCVO Talent Outsourcing Services' ongoing work. What stands out the most has been their flexibility and can-do attitude. Even though COVID-19 proved to be a challenge, they have been able to quickly transition to remote work.  ""Overall, they do an amazing job of diving right in and trying to learn whatever is needed from them." " **BACKGROUND** Introduce your business and what you do there. I work for a merchandising platform that serves primarily in the automotive sector. I am the VP of customer success here. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? They QA some of our images. **SOLUTION** What was the scope of their involvement? The majority of the time, our photos appear on dealership websites for car shoppers to engage with. MCVO Talent Outsourcing Services goes into a backend tool we provide them and they make adjustments so they show up in the feed that publishes to our dealer website. They don’t edit our image but they make sure that the images we have are properly aligned on the websites where they are posted.  What is the team composition? We primarily work with two people. The number of people we need depends on how many images we need to QA. We also work with MCVO Talent Outsourcing Services' manager and accounts receivable team for billing and other concerns. How did you come to work with MCVO Talent Outsourcing Services? They were referred to me. What is the status of this engagement? We started working in July 2018, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They deliver above and beyond what we expect them to do. They have been incredibly affordable considering the amount of work they do for us. Most of all, they deliver high-quality work. I've been blown away by how willing they were to work extra time if needed.  How did MCVO Talent Outsourcing Services perform from a project management standpoint? They have a very good project management process. We work closely with our dealer partners and if something is not working, they definitely notice pretty quickly. It’s been very reassuring to have not heard a lot of negative feedback from our customers.  What did you find most impressive about them? Their flexibility and can-do attitude impress us. MCVO Talent Outsourcing Services also has the willingness to try something different. Overall, they do an amazing job of diving right in and trying to learn whatever is needed from them. They have been a friendly and fun team to work with. They have also been able to transition quickly to remote work despite COVID-19 challenges. Are there any areas they could improve? Honestly, we don’t think they have any areas they could improve. They do a great job for us.  Do you have any advice for potential customers? Spend some time training them. I think that the team feels way better today than they first started because they understand what they need to do and what the impact of their work is. We probably should do a better job of sharing some of the results and happiness our customers have been experiencing. I think that would probably be even more fulfilling for their team. --- #### Photography Editing Outsourcing for Event Photographer **The Project** - Project size: $10,000 to $49,999 - Project length: June 2019 - Ongoing **Project Summary**: MCVO Talent Outsourcing Services provides photo editing services for a photography company. Their work thus far has been editing photos for 232 separate events. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, North Shore Photography - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 4, 2020 **Feedback Summary**: MCVO Talent Outsourcing Services’ work is phenomenal. The team is efficient, fast-paced, and on top of the ball. Customers can expect a communicative team that are able to follow instructions seamlessly. "“They make my life easier, and they’re a lot cheaper than hiring full time editors.”   " **BACKGROUND** Introduce your business and what you do there. I own a photography company. We do 130–150 events per year. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? I needed help with photo editing. **SOLUTION** What was the scope of their involvement? I upload raw images and they edit to my liking. Since they’ve started, they’ve edited photos from 232 events for me. What is the team composition? I work with one editor from their team, along with a project manager. How did you come to work with MCVO Talent Outsourcing Services? I’ve been working with their owners and using their album company for the last 20 years. I had full-time editors for years and eventually decided to outsource. How much have you invested with them? We spend around $1,000 per month. What is the status of this engagement? We started working together in June 2019, and our work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  It’s been very successful because the turnaround time is amazing. If I want something done overnight, I can just tell them. In the morning it’ll be done. My turnaround time was originally six weeks, but now we’ve gotten it down to two weeks with their help. It makes my clients happy, which makes more work for us. How did MCVO Talent Outsourcing Services perform from a project management standpoint? We communicate via Skype, email, and text. What did you find most impressive about them? They make my life easier, and they’re a lot cheaper than hiring full-time editors. Are there any areas they could improve? No, if I ever have any issues, I just tell them and they take care of it. Do you have any advice for potential customers? My advice is to do it, they’ll make things easy for you. --- #### HR Services & Web Dev. for Child Daycare Provider **The Project** - Services: HR Consulting, Other Digital Marketing, Web Development - Project size: $50,000 to $199,999 - Project length: Aug. 2020 - Ongoing **Project Summary**: A daycare provider hired MCVO Talent Outsourcing Services to act as VP of HR and overhaul their HR system. They've also engaged them on other projects like digital marketing, social media, data entry, and more. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** COO, Brightside Academy - Industry: Education - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 2, 2020 **Feedback Summary**: MCVO Talent Outsourcing Services did a great job on all of their projects so the daycare provider is meeting or exceeding all their metrics while making positive changes. Anecdotally, the team at MCVO Talent Outsourcing Services was communicative, friendly, and honest. ""They're very friendly, straight up, and honest people with integrity." " **BACKGROUND** Introduce your business and what you do there. I’m the COO of the Brightside Academy, a child daycare provider. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with MCVO Talent Outsourcing Services? We were looking to solve HR issues. **SOLUTION** What was the scope of their involvement? We were looking to bring in a VP of HR. They stepped in to act as the VP of HR and oversee the rehaul of our HR department from recruiting, to staff retention, to discipline, to reviews, to everything in between. They restructured and reorganized our entire HR department. We've also engaged them on other projects, like digital marketing, data entry assistants, and customer service. They also worked on social media. They worked to build a better website too, to allow people to sign up, leave reviews, and more. What is the team composition? I mainly work with two people. How did you come to work with MCVO Talent Outsourcing Services? We found them through LinkedIn.  How much have you invested with them? We spent around $50,000 to $100,000. What is the status of this engagement? We began work in August 2020 and the relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? General feedback has been great. We're meeting or exceeding all of our metrics. From an anecdotal side, we're making positive changes. I have nothing but awesome things to say. How did MCVO Talent Outsourcing Services perform from a project management standpoint? We mainly communicated via email, although they came out and visited us in person. They're very communicative. What did you find most impressive about them? They're very friendly, straight up, and honest people with integrity. Are there any areas they could improve? I think it's too early on, but for now, everything is going well. Do you have any advice for potential customers? I would definitely recommend going with them. They're good people. --- ## Portfolio & Awards ### Hire Offshore Bookkeeping We Provide the best Bookkeeping & Accounting Services Hire Highly Talented Remote Bookkeepers Starting at $12/Hr. Book a call today or fill out the form tell us about your project. ### Virtual Assistant Services MCVO Talent Outsourcing Services is your source for high-quality offshore talents, from virtual assistants to customer service help desk representatives and bookkeepers. We can customize an outsourcing service just for you.  ### Data Entry Services We Provide the best Data Entry Services Hire Accurate Remote Data Entry Support starting at $9/Hr. Book a call today or fill out the form to tell us about your needs. ### Customer Support Services We Provide the best Customer Support Services Hire Highly Talented Remote Customer Service Help Support Starting at $10/Hr. Book a call today or fill out the form tell us about your project. Tell us which services your business requires and let’s take it from there ### Digital Marketing Services We Provide the best Digital Marketing Services Hire Highly Talented Remote Digital Marketing Specialists Starting at $16/Hr. Book a call today or fill out the form tell us about your project. Tell us which services your business requires and let’s take it from there. ### Logo/Graphic Design Services We Provide you the best Logo/Graphic Designs Hire Highly Talented Remote Graphic Designers Starting at $10/Hr. Book a call today or fill out the form tell us about your project. ### Web Design We Provide the best Web Design Services Hire Highly Talented Remote Web Designers Starting at $12/Hr. Book a call today or fill out the form tell us about your project. Tell us which services your business requires and let’s take it from there. ### Outsourced Bookkeeping Services for Real Estate BACKGROUND Introduce your business and what you do there. I’m the owner of Timber Hill Group, a real estate acquisition company. We specialize in buying and developing industrial and commercial real estate properties. OPPORTUNITY / CHALLENGE What challenge were you trying to address with MCVO Talent Outsourcing Services? We needed a team that could handle our bookkeeping to help cost savings and efficiency in our accounting. SOLUTION What was the scope of their involvement? MCVO Talent Outsourcing Services is responsible for keeping our accounting books in Quickbooks. This is for a dozen properties for individual entities and for our business, which is a fee-based real estate company. The team books and journals all our payables and vendor invoices. They provide regular bookkeeping services and reconcile our accounts on a monthly basis. What is the team composition? We regularly work with one individual from MCVO Talent Outsourcing Services. Also, just to clarify, I’m not the one responsible for overseeing our ends’ relationship. How did you come to work with MCVO Talent Outsourcing Services? We have a personal relationship with the owner of MCVO Talent Outsourcing Services. How much have you invested with them? So far, we’ve invested $7,500 in total for the project.  What is the status of this engagement? Our ongoing engagement started in March 2020. ### Industry Recognitions - Top 10 BPO Companies From the Philippines 2023 - Best Outsourcing Support Specialist ## Key Clients - TWA Photographic Artists ## Packages ## Locations (2) ### Makati, Philippines (Headquarters) - Unit 411 Melbourne Residences, 11 Sen. Gil Puyat Ave., Palanan - Makati 1235 - Philippines - 50 - 75 employees - Phone: 847-452-6550 ### Deerfield, IL - 151-K South Pfingsten Road - Deerfield, IL 60015 - United States - 2 - 5 employees - Phone: 847-452-6550 ## Contact MCVO Talent Outsourcing Services [Send a message](https://clutch.co/profile/mcvo-talent-outsourcing-services) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/mcvo-talent-outsourcing-services/) - [Facebook](https://www.facebook.com/mcvotalentoutsourcingservices) - [X](https://twitter.com/mcvotalent)