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Outsourcing your customer service is a tough decision, but sometimes the best one. Selecting a quality-driven outsourced customer service provider can be daunting, but it doesn't have to be. We've curated a list of over 1,000 customer support companies across the world to help you. Access customer specialists around the world who understand service trends can increase customer retention. Need to outsource something else? Search for top order processing, setting, and telemarketing service providers, too.

Services: Customer Service Outsourcing

Best Customer Service Outsourcing Companies

    Featured Providers

    What are Featured Providers?
  • Hugo

    Hugo

    🏆 Award Winning Customer Care & Data Annotation

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • Ranift Fasteners

    Ranift Fasteners

    Ranift Fasteners Supplier

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India
    Service Focus

    Rafit Metal & Alloys produces and Exports impeccable and super compound darting which incorporates: Hex screw, Hex Nuts, Stud fasteners, Threaded Bars, Washers, Hex attachments and so forth…

    More

  • Digital Hearts Co., Ltd.

    Digital Hearts Co., Ltd.

    Largest game QA company in Japan.

    Undisclosed
    $25 - $49 / hr
    1,000 - 9,999
    Shinjuku City, Japan
    Service Focus

    We offer support for every step of the game development process!
    Game Testing,User Reviews,Promotion,Customer Support
    ,Localize,LQA and Voice Over

  • Featured Providers

    What are Featured Providers?
  • Ansvery

    Ansvery

    đź’Ž Premium service for a reasonable price

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania
    Service Focus

    "Ansvery's proactive nature and consistent communication stand out."

    • Head of Customer Support, Noones
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Long Beach, CA
    Service Focus

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • Magissistant

    Magissistant

    Not magic, just great assistants.

    Undisclosed
    < $25 / hr
    50 - 249
    Atlanta, GA
    Service Focus

    24/7 nearshore and US-based customer support by professionals. 

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  • Transvalores

    Transvalores

    BPO Company. Buenos Aires. Argentina.

    Undisclosed
    Undisclosed
    10 - 49
    Buenos Aires, Argentina
    Service Focus

    In Transvalores we are in continuous process of innovation of our technological resources, both of management and communication software. CRM and Central Telephone: We tailor our tools to the…

    More

  • PCMSI

    PCMSI

    Your Calls. Our Priority.

    Undisclosed
    Undisclosed
    10 - 49
    Erie, PA
    Service Focus

    "Their performance is okay."

    • Manager, IT
  • AGS Health

    AGS Health

    Revenue To Realize Your Vision

    Undisclosed
    Undisclosed
    10,000+
    Washington, DC
    Service Focus

    AGS Health is an analytics driven, technology enabled Revenue Cycle Management (RCM) company providing medical billing, medical coding and rcm services to leading healthcare providers across the US.…

    More

  • Televerde

    Televerde

    Drive Demand. Generate Revenue. Change Lives.

    $250,000+
    $50 - $99 / hr
    250 - 999
    Phoenix, AZ
    Service Focus

    For nearly 30 years, we have provided outsourced sales, marketing and customer experience services to industry-leading companies across different industries, verticals and geographies. Our customers…

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  • Avantive Solutions

    Avantive Solutions

    Real People. Real Solutions. Real Purpose.

    $100,000+
    Undisclosed
    1,000 - 9,999
    Tulsa, OK
    Service Focus

    Avantive Solutions is a Purpose-Driven global technology and business services company specializing in the transformation and delivery of innovative customer engagement, strategic sales, and digital…

    More

  • Forme Solar Electric

    Forme Solar Electric

    Forme Solar Electric....

    Undisclosed
    Undisclosed
    10 - 49
    La Habra, CA
    Service Focus

    Many people are aware that solar is a great home efficiency upgrade and are eager to reduce their carbon footprint while also improving their property value. The challenge has been the experience,…

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  • QDegrees Services

    QDegrees Services

    Creating Happy Customers!

    $1,000+
    < $25 / hr
    250 - 999
    Jaipur, India
    Service Focus

    QDegrees Services, we are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience.
    Our vision…

    More

  • Satellite Office

    Satellite Office

    The Offshoring Experts

    Undisclosed
    Undisclosed
    250 - 999
    Bondi Junction, Australia
    Service Focus

    We are more than a staff outsourcing service provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing…

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  • Impel Service & Solutions Limited (ISSL)

    Impel Service & Solutions Limited (ISSL)

    Ensuring Better Customer Experience

    Undisclosed
    Undisclosed
    50 - 249
    Dhaka, Bangladesh
    Service Focus

    Impel Service & Solutions Limited (iSSL) have been operating since 2011 as a Business Process Outsourcing (BPO) firm, offering a comprehensive set of services and solutions for domestic &…

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  • Altice Empresas

    Altice Empresas

    BPO; Contact Center; Outsourcing; Payroll; P2P

    $250,000+
    < $25 / hr
    250 - 999
    Lisboa, Portugal
    Service Focus

    Altice Empresas is providing contact center services and other BPO services from Portugal to Europe, as a nearshoring provider, since 2007. Our experience includes Establishing Shared Service Centers…

    More

  • Cimmons Integrated Services Private Limited

    Cimmons Integrated Services Private Limited

    BPO, BPM, & CALL CENTER SERVICES IN BANGALORE

    $5,000+
    $50 - $99 / hr
    250 - 999
    Bengaluru, India
    Service Focus

    Cimmons is a leading BPO, BPM, and call center service provider in Bangalore – Bengaluru. We offer various call center services such as ✓ Inbound Call Center Services ✓ Outbound Call Center Services…

    More

  • Advantage Communications

    Advantage Communications

    Power Up Your Customer Experience!

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Charlottetown, Canada
    Service Focus

    As one of Canada’s longest running privately-held contact center service provider, Advantage Communications Inc. (ACI) has built a reputation of integrity, honesty, efficiency and partnership.…

    More

  • Zahoree, formerly Infolink-exp

    Zahoree, formerly Infolink-exp

    AI and Data-Driven Customer Support Outsourcing

    Undisclosed
    Undisclosed
    50 - 249
    San Jose, CA
    Service Focus

    Zahoree helps its customers to scale by providing outsourced capacity and expertise to handle customer interactions throughout the customer journey. As part of our services, Zahoree provides the…

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  • TSA Group

    TSA Group

    Inspired Customer Experience

    $250,000+
    $25 - $49 / hr
    1,000 - 9,999
    West Perth, Australia
    Service Focus

    TSA Group are Australian-owned CX services specialists, working with global and local brands to revolutionise the way they connect with Australians. Through CX consulting, technology innovation and…

    More

  • Harvest Integrated

    Harvest Integrated

    Industrial Machinery Manufacturing

    Undisclosed
    Undisclosed
    2 - 9
    Dallas, TX
    Service Focus

     
    Harvest Integrated is a solutions provider for the Controlled Environment Agriculture industry. We help customers build more energy-efficient systems, maximize their capital efficiency, and…

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  • Howly

    Howly

    Howly: Your questions - Our answers

    Undisclosed
    Undisclosed
    50 - 249
    Dover, DE
    Service Focus

    What if you can send just one message and get quality online advice from top experts in different spheres? It’s all about Howly.We are a service that matches people who have questions with…

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  • It-house.co

    It-house.co

    IT is our passion

    $10,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland
    Service Focus

    Ithouse - software house focus on :software developmentapplication managementUI/UXemployer branding digital solutions outsourcing of IT specialist Ithouse is made up of a team of experts from a group…

    More

  • Budget Uniform

    Budget Uniform

    TOP UNIFORM MANUFACTURER & SUPPLIER IN UAE

    Undisclosed
    Undisclosed
    50 - 249
    Abu Dhabi, United Arab Emirates
    Service Focus

    We offer a huge collection of uniforms for use in education, hospitality, airlines, sports and numerous other industries. We are regarded as the one-stop-shop destination for uniforms in UAE because…

    More

  • Emerge natural sales solutions

    Emerge natural sales solutions

    Outsource sales management to the best natural CPG

    $1,000+
    Undisclosed
    50 - 249
    San Francisco, CA
    Service Focus

    Outsource sales management to the best natural CPG brand consulting firm Hire natural products consultants to grow your brand effectively and responsibly

  • Bellsystem24-HoaSao

    Bellsystem24-HoaSao

    The Leader in Contact Center & BPO in Vietnam

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Ha Noi, Vietnam
    Service Focus

    Possessing 15 years of experience in BPO services, Bellsystem24-HoaSao is a pioneer in the industry.  With these three pillars  “Build Technology - Uplift Service - Cultivate…

    More

  • Rheobot

    Rheobot

    Grow your businesses with AI

    Undisclosed
    Undisclosed
    50 - 249
    Ahmedabad, India
    Service Focus

    Rheobot provides live and automated solutions for customer engagement, 

    lead conversion and customer management on the website and social media platforms.

  • Riemen Solution Private Limited

    Riemen Solution Private Limited

    Call center/BPO Service Provider Company in India

    $50,000+
    $25 - $49 / hr
    10,000+
    Noida, India
    Service Focus

    We are a call center service provider having a capacity of 10000+ agents in PAN India, We provide the below services -    

    Inbound Voice Support
    Outbound Voice Non-Voice
    Support…

    More

  • Online VA Team

    Online VA Team

    Your Global HR Department at Scale

    $1,000+
    < $25 / hr
    50 - 249
    Ann Arbor, MI
    Service Focus

    Scale your growing company by hiring remote worker/virtual assistant services. Working with our dedicated remote workers/virtual assistants will allow you to get away from your busy day-to-day time…

    More

  • Top Employee

    Top Employee

    Recruitment and Outsourcing Agency

    $1,000+
    < $25 / hr
    10 - 49
    Corby, United Kingdom
    Service Focus

    Recruiting and Outsourcing Agency

    Our company is dedicated to providing a win-win solution for both employers and employees. We specialize in connecting companies with talented professionals in…

    More

  • Max Data Bank

    Max Data Bank

    Perform demanding duties via voice

    Undisclosed
    < $25 / hr
    250 - 999
    London, United Kingdom
    Service Focus

    We are Max Data Bank, a well-known telemarketing firm that focuses on giving top-notch sales leads to businesses of every size. To assist you in reaching your sales targets and boosting revenue, our…

    More

  • Let's Process IT

    Let's Process IT

    Focus on your core business, we support your growt

    $5,000+
    $25 - $49 / hr
    10 - 49
    Beograd, Serbia
    Service Focus

    Let's Process It is a global business process outsourcing (BPO) company with headquarters based in Belgrade, Serbia. Our team of experts specializes in back-office support, customer service, data…

    More

  • TENIOS GmbH

    TENIOS GmbH

    TENIOS - Your Partner for Smart Communication!

    Undisclosed
    Undisclosed
    10 - 49
    Köln, Germany
    Service Focus

    Welcome to TENIOS, the Cloud Communications provider within the Apifonica Group. Together, we harness Artificial Intelligence and Cloud Technology to assist businesses in communication and business…

    More

  • HSN Philippines, Inc.

    HSN Philippines, Inc.

    Service Perfection

    $5,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines
    Service Focus

    Highpoint Services Network Philippines, Inc. (HSN) is a comprehensive ICT Services and Business solutions provider. HSNP empowers businesses with ICT Services and Business Solutions that are custom…

    More

  • Transcom

    Transcom

    A Global Customer Experience Specialist.

    $1,000+
    < $25 / hr
    10,000+
    Ă–rebro, Sweden
    Service Focus

    Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through their extensive network of contact centers and work-at-home…

    More

  • Firstsource Solutions

    Firstsource Solutions

    We change the game for our clients.

    $100,000+
    < $25 / hr
    1,000 - 9,999
    London , United Kingdom
    Service Focus

    About Firstsource

    Firstsource Solutions Limited is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve…

    More

  • SYKES

    SYKES

    International BPO and Customer Experience Company

    $5,000+
    < $25 / hr
    10,000+
    Tampa, FL
    Service Focus

    Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation & customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated…

    More

  • Sitel

    Sitel

    A true global presence

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Miami, FL
    Service Focus

    Sitel is a leading global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center…

    More

  • Kärcher NZ

    Kärcher NZ

    Cleaning solutions for your home & garden

    Undisclosed
    Undisclosed
    10,000+
    Auckland, New Zealand
    Service Focus

    Kärcher is the world’s leading provider of cleaning equipment, systems and services for both domestic and commercial industries. Kärcher manufactures water blasters, sweepers, wet and…

    More

  • The VOIP Guru, Inc.

    The VOIP Guru, Inc.

    Dark fiber service providers

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY
    Service Focus

    The VOIP Guru provide the IT Sales experience, and understands business strategy, IT strategy, internet telephony service provider, Voip internet service, VOIP NYC enterprises, and financial strategy…

    More

  • Window Repair US Inc.

    Window Repair US Inc.

    nyc window replacement

    Undisclosed
    Undisclosed
    Freelancer
    New York City, NY
    Service Focus

    At Glassesandwindows.com, we provide reliable and affordable window replacement services for homes and businesses in New York City. Our experienced team of certified professionals will help you…

    More

  • Primlink

    Primlink

    Primlink

    $1,000+
    $100 - $149 / hr
    50 - 249
    Karachi, Pakistan
    Service Focus

    Primlink International Pvt Ltd is leading an international services providing agency since 2010. There are many Amazon products in Pakistan. The most popular products include items like books, music…

    More

  • Majorel Egypt

    Majorel Egypt

    We design, build and deliver end-to-end CX

    $1,000+
    < $25 / hr
    10,000+
    Cairo, Egypt
    Service Focus

    Majorel Egypt is a leading provider of next-generation end-to-end customer experience (CX) solutions with over 8,000 professionals providing unparalleled Customer Experience (CX) Solutions in…

    More

  • $1,000+
    $25 - $49 / hr
    50 - 249
    Texas City, TX
    Service Focus

    Property Cleaning Services can be a real lifesaver for anyone who wants to keep their space clean and tidy but just doesn't have the time or energy to do it themselves. These services can be…

    More

  • Nordicom AB

    Nordicom AB

    Customer service outsourcing

    Undisclosed
    Undisclosed
    10 - 49
    Ă–rebro, Sweden
    Service Focus

    Nordicom is a center for services regarding better customer relations and we are helping nordic brands to excel and strengthen their market position by creating a more loyal customer base by…

    More

  • The Telemarketing Company

    The Telemarketing Company

    DELIVERING SALES GROWTH AND INSIGHT SINCE 1990

    $10,000+
    $50 - $99 / hr
    50 - 249
    Brighton, United Kingdom
    Service Focus

    Established in 1990 and based in Brighton, The Telemarketing Company is one of the UK’s leading telemarketing agencies. The firm provides a full stack of high quality voice services, including…

    More

  • Chat Agents Inc

    Chat Agents Inc

    Outsourced Live Chat Service For Your Website!

    $5,000+
    < $25 / hr
    50 - 249
    Raleigh, NC
    Service Focus

    Don’t let your customer bounce off your pages, offer them live help on your website and make sure you secure

    Chat Agents Inc. provides real live chat agents for law firms, dental clinics, auto…

    More

  • CCI Global

    CCI Global

    Africa's Homegrown Leading BPO Provider

    Undisclosed
    Undisclosed
    10,000+
    Umhlanga, South Africa
    Service Focus

    CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites…

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  • Undisclosed
    Undisclosed
    50 - 249
    East Rutherford, NJ
    Service Focus

    CEC is a leading global business process outsourcing (ITeS) company. Deep industry and business process knowledge, a partnership approach, comprehensive service offerings and a proven track record…

    More

  • Stericycle Communications

    Stericycle Communications

    Make Every Interaction Count

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Lake Forest, IL
    Service Focus

    Stericycle is a global services company. We provide highly specialized solutions serving healthcare organizations and commercial businesses of every size and shape. Throughout the last 25 years, we…

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  • 24-7 INTOUCH

    24-7 INTOUCH

    Outsourcing/Offshoring Agency Winnipeg

    $1,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada
    Service Focus

    24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology,…

    More

  • Apex America

    Apex America

    Customer Experience and Contact Center Solutions

    $10,000+
    $150 - $199 / hr
    10,000+
    CĂłrdoba, Argentina
    Service Focus

    We were born and we work to create the future we want to see.
    We are a leader in Digital Customer Experience services in Latin America. Apex America was the result of the dream of two entrepreneurs…

    More

  • REVE Chat

    REVE Chat

    Customer Communication Platform by REVE Chat

    $100,000+
    Undisclosed
    250 - 999
    Singapore, Singapore
    Service Focus

    A Powerful Customer Communication Platform 
    REVE Chat is a customer engagement platform that powers you to communicate with your customers in real-time on all popular channels like websites,…

    More

Let our team find the right match for you.

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Outsourced Customer Support Services FAQs

The best outsourced customer support services out there may not be the right match for your company's needs. Here are some FAQs to get you thinking about your business needs, which will help you find the right match in a customer service outsourcing company.

When hiring a customer service outsourcing company, evaluation criteria includes industry knowledge and experience, strong verbal and written communication skills, adaptability and flexibility, patience and empathy, self-control, and integrity.

The average cost of outsourcing customer support services will depend on how many agents you need. Allocating a specific budget allows businesses to invest the necessary resources, technology, and training to deliver effective customer support. By budgeting for customer support, businesses can ensure that they have the means to provide timely and efficient assistance to customers, which can result in increased customer retention, positive word-of-mouth, and overall business growth. Explore our BPO pricing guide to learn more about costs for customer outsourcing companies.

Outsourced support services companies are third-party service providers that provide both non-voice and voice customer support operations. They have teams of experts that know how to resolve customer concerns and de-escalate issues. Services can include anything from technical assistance, to answering inquiries, and more through various channels like phone, email, social media, and self-service options. By partnering with a customer service outsourcing company, you can ensure that your company gets a boost in customer loyalty and satisfaction.

Hiring a customer support company can bring numerous benefits to businesses. Firstly, it helps retain customers by providing excellent assistance and resolving their issues promptly. Secondly, it reinforces company values and brand image by ensuring consistent and professional customer interactions. Lastly, it generates positive referrals as satisfied customers are likelier to recommend the business to others, increasing sales and growth. Other benefits include: providing incredible services and expertise in cost-effective ways, quick and reliable service, and flexibility.

It is possible to work with customer support companies on one-time projects as well as longer-term engagements; however, the ROI (return on investment) may vary depending on the type of project. Shorter projects tend to produce results more quickly than long-term projects but may not yield the same significant returns over time. Longer engagement periods allow for more comprehensive strategies to be implemented, which could result in higher ROI if done correctly, along with better brand visibility and customer loyalty.

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