Contact Phoenix Virtual Solutions
Get a custom proposalBest Medical Virtual Assistant Services
Phoenix Virtual Solutions provides dedicated Virtual Medical Assistants (VMAs) to U.S. healthcare providers, including home health agencies, hospice organizations, medical practices, and healthcare management companies. Our professionals handle essential back-office functions, helping organizations reduce administrative burdens, improve efficiency, and focus on delivering exceptional patient care.
Our CEO brings more than a decade of healthcare leadership experience with Providence Health & Services and Molina Healthcare, where she managed hospice operations and offshore teams. This firsthand operational expertise enables us to understand the compliance, workflow, and staffing challenges healthcare organizations face every day.
We provide support for:
- Front desk operations, appointment scheduling, and patient support
- Benefits verification, eligibility checks, and prior authorizations
- Medical records management and data entry
- Patient care coordination
- Medical billing, claims follow-up, and collections
- Bookkeeping and accounting
- Healthcare digital marketing
Why Phoenix Virtual Solutions?
- Dedicated VMAs assigned exclusively to your organization
- HIPAA-trained professionals experienced in healthcare workflows
- Real-time support aligned with U.S. business hours
- Ongoing supervision, coaching, and quality assurance
- Fast replacement guarantee when needed
- Access to Registered Nurses (RNs) and Certified Medical Administrative Assistants (CMAAs)
- Satisfaction guarantee backed by responsive client support
Healthcare organizations can reduce back-office labor costs by up to 60%, depending on staffing needs and workflows. At Phoenix Virtual Solutions, we combine experienced healthcare talent with proven management, accountability, and operational oversight to become a trusted extension of your team. Our mission is to help healthcare providers streamline operations, improve productivity, and deliver outstanding patient care while supporting long-term growth.
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Min project size
Undisclosed
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Year founded
Founded 2020
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Customer Service Outsourcing
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- Sales Outsourcing
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Industries
- Other industries
- 25%
- Business services
- 15%
- Energy & natural resources
- 15%
- Information technology
- 15%
- Medical
- 15%
- Telecommunications
- 15%
Clients
- Midmarket ($10M - $1B)
- 40%
- Small Business (<$10M)
- 35%
- Enterprise (>$1B)
- 25%
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Our Story
Phoenix Virtual Solutions was founded by healthcare leaders with over 75 years of combined U.S. healthcare management experience. We help medical practices, home health agencies, hospice providers, and healthcare organizations improve efficiency through certified, HIPAA-trained Virtual Medical Assistants. Our mission is to reduce administrative burdens, streamline operations, and enable providers to focus on delivering exceptional patient care through trusted, long-term staffing partnerships.
Contact Phoenix Virtual Solutions
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Phoenix Virtual Solutions
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Melba Militante
Phoenix Virtual Solutions Marketing