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Outsourcing your customer service is a tough decision, but sometimes the best one. Selecting a quality-driven outsourced customer service provider can be daunting, but it doesn't have to be. We've curated a list of over 1,000 customer support companies across the world to help you. Access customer specialists around the world who understand service trends can increase customer retention. Need to outsource something else? Search for top order processing, setting, and telemarketing service providers, too.

Services: Customer Service Outsourcing

Best Customer Service Outsourcing Companies

    Featured Providers

    What are Featured Providers?
  • Hugo

    Hugo

    ūüŹÜ Award Winning Customer Care & Data Annotation

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • Civil Engineering & CAD Drafting Services

    Civil Engineering & CAD Drafting Services

    Civil & Drafting Outsourcing Services

    Undisclosed
    < $25 / hr
    10 - 49
    Ho Chi Minh, Vietnam
    Service Focus

    We are honored to welcome you to CivilOutsourcing.com, where you can find helpful information before, during and after choosing Vietnamese destination to outsource your business.
    Why Vietnam Civil…

    More

  • Digital Elites

    Digital Elites

    One stop shop for all your customer service needs

    Undisclosed
    < $25 / hr
    50 - 249
    Lahore, Pakistan
    Service Focus

    At Digital Elites, we do not provide basic Customer Service but we focus on providing Customer Experience, whenever a customer is on a call/chat with us, we make sure that they end the interaction…

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  • Featured Providers

    What are Featured Providers?
  • Ansvery

    Ansvery

    ūüíé Premium service for a reasonable price

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania
    Service Focus

    "Ansvery's proactive nature and consistent communication stand out."

    • Head of Customer Support, Noones
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Long Beach, CA
    Service Focus

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • Insight Customer Call Solutions ltd.

    Insight Customer Call Solutions ltd.

    CUSTOMER SERVICE AND BUSINESS PROCESS OUTSOURCING

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India
    Service Focus

    ICCS is an end-to-end multi-process, business organization, offering its services across diverse verticals. It provides a unique offshore-onshore mix in customer service, mortgage, landlines and…

    More

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  • JindalX

    JindalX

    Global technology, and analytics services.

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    New Delhi, India
    Service Focus

    Jindal Intellicom is leading Information Technology and Business Process Outsourcing company providing cutting-edge cost-effective solutions across the domains of Software Development, Data Analytics…

    More

  • Etech

    Etech

    Playing by the Rules

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Nacogdoches, TX
    Service Focus

    Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, our customers, and within our communities. Etech offers a variety of services that…

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  • Bill Gosling Outsourcing

    Bill Gosling Outsourcing

    Not Your Average Call Center

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada
    Service Focus

    Growing your business can feel overwhelming. You have a destination in mind, but how do you get there? Partner with Bill Gosling and together we’ll develop a custom outsourcing solution for your…

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  • Direct Interactions

    Direct Interactions

    Be Kind. Be Correct. Be Complete.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Seattle, WA
    Service Focus

    We're a fast-growing BPO based in Seattle with employees in every state. We operate customer service teams that work from home. Our clients include large non-profits, governments, and high growth…

    More

  • Peak 1 Express

    Peak 1 Express

    Peak 1 Express

    Undisclosed
    Undisclosed
    10 - 49
    Breckenridge, CO
    Service Focus

    Peak 1 Express is Colorado's preferred airport-to-mountain shuttle provider, proudly offering the most affordable rates, as well as the most time and trip options of any mountain shuttle service.…

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  • Livprop

    Livprop

    live chat, live chat agents, live chat agency

    Undisclosed
    Undisclosed
    10 - 49
    Bengaluru, India
    Service Focus

    Acquiring traffic is getting tougher and costlier with each passing day. Whether it's paid advertising or organic traffic, acquiring a new sales-ready lead requires more time and energy than ever…

    More

  • Connempathy

    Connempathy

    Connecting globally. Empathizing Personally.

    Undisclosed
    Undisclosed
    250 - 999
    Chula Vista, CA
    Service Focus

    At Connempathy, we believe in providing our clients with a simple and efficient process for creating a one-of-a-kind customer experience. Just a few of our services offered: customer support agents…

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  • CogentHub Pvt. Ltd.

    CogentHub Pvt. Ltd.

    Quality Outsourcing Services Provider

    $75,000+
    $50 - $99 / hr
    250 - 999
    Kolkata, India
    Service Focus

    Over 5 years, CogentHub has grown tremendously, and the company has established technology partnerships with industry leaders such as Hewlett Packard, Aspect, Emerson, Plantronics, and CISCO. We have…

    More

  • Oracle CMS

    Oracle CMS

    Telecommunications Company in West Melbourne

    $1,000+
    $25 - $49 / hr
    50 - 249
    West Melbourne, Australia
    Service Focus

    OracleCMS is the trusted brand for customer management solutions, providing services to an array of corporate industry leaders and government bodies. We are unequivocally committed to providing…

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  • ICON Communication Centres s.r.o.

    ICON Communication Centres s.r.o.

    Multilingual BPO Contact Centre

    $25,000+
    Undisclosed
    250 - 999
    Prague 8, Czech Republic
    Service Focus

    Headquartered in Prague and established in 2003, ICON Communication Centres s.r.o. is a multilingual BPO and call centre specialising in inside sales and account management customer experiences for…

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  • THIENTU CO.,LTD

    THIENTU CO.,LTD

    Leading BPO services and call center in Vietnam

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Ho Chi Minh, Vietnam
    Service Focus

    THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers cutting-edge outsourcing services in inbound and outbound customer support, voices and non…

    More

  • Virtudesk

    Virtudesk

    Productivity Reinvented

    $1,000+
    $25 - $49 / hr
    50 - 249
    Bellevue, WA
    Service Focus

    VirtuDesk is the perfect solution for your business! Whether you are seeking assistance with Customer Service Support, Marketing, Prospecting your Leads, or Administrative tasks, we offer competitive…

    More

  • Eco Commercial Cleaning Melbourne

    Eco Commercial Cleaning Melbourne

    Canopy Cleaning Melbourne

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Noble Park, Australia
    Service Focus

    Are you looking for professional specialized kitchen cleaning services in Melbourne? We have full-fledged commercial kitchen cleaners team who ensures you for the Melbourne canopy cleaning service…

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  • Best Safe Driver

    Best Safe Driver

    Safe Driver Dubai Your Car - Our Driver

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates
    Service Focus

    We are a chauffeured car service provider in Dubai (UAE), providing a number of safe and reliable services to cater for all your traveling needs. Whether you need our services for a weekend outing, a…

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  • e-PA

    e-PA

    THE SERVICE YOUR CUSTOMERS WILL LOVE

    Undisclosed
    Undisclosed
    10 - 49
    Shanklin, United Kingdom
    Service Focus

    e-PA works as your full-time secretary and helps win you business, however your customers choose to communicate.
    We‚Äėre committed to providing reliable, highly effective business & customer‚Ķ

    More

  • INFOMEDIA NUSANTARA

    INFOMEDIA NUSANTARA

    INFOMEDIA: Your Digital CX Partner

    Undisclosed
    Undisclosed
    250 - 999
    Jakarta, Indonesia
    Service Focus

    Aim big vision to be the leading player in Business Process Outsourcing Services in the region, currently Infomedia serve portfolio of CRM (Customer Relationship Management), BPM (Business Process…

    More

  • The Agentsy BPO

    The Agentsy BPO

    Performance. Progress. But People First

    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa
    Service Focus

    Leading and advanced BPO contact centre providing outsourcing/offshoring services for companies from the UK, USA, Europe & Australia.
    Think Customer Support, Debt Collection, Tech Support, Sales…

    More

  • The SaaSy People

    The SaaSy People

    100% UK Based. Outsourced Customer Support.

    $1,000+
    $25 - $49 / hr
    50 - 249
    Birmingham, United Kingdom
    Service Focus

    The SaaSy People provide award-winning 100% UK based fully managed, multi-channel outsourced customer support tailored for growing businesses, in a simple monthly format.
    We partner with growing…

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  • Lane Electrical

    Lane Electrical

    LOCAL ‚ÄĘ FRIENDLY ‚ÄĘ TRUSTED

    $5,000+
    $25 - $49 / hr
    10 - 49
    Boronia, Australia
    Service Focus

    Searching for a 24/7 electrician in Melbourne? Laneelectrical.com.au is a family-owned and operated emergency electrician company that provides electricians 24/7 for residential, commercial, and…

    More

  • CsMena

    CsMena

    Jordan Call Center

    Undisclosed
    Undisclosed
    250 - 999
    Amman, Jordan
    Service Focus

    CsMena is a professional company specializing in the provision of BPO (business process outsourcing). Since our incorporation, we have offered outstanding outsourcing services at the‚Ķ

    More

  • FM Outsource

    FM Outsource

    A Fresh Approach To Customer Service Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Bury, United Kingdom
    Service Focus

    FM Outsource is more than just a customer care supplier. We use our tech expertise, and decades of experience in the industry, to maximise cost-efficiency without sacrificing quality. ‚Ķ

    More

  • ETISAL International

    ETISAL International

    Excellence in Every Contact

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cairo, Egypt
    Service Focus

    ETISAL International KSA founded in 2003, became a new member of Riadaa Group. We were established as the Call Center arm of the group in the Kingdom of Saudi Arabia (KSA) and its first dedicated…

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  • LiveSalesman

    LiveSalesman

    Multilingual Contact Center & BPO Solutions.

    $10,000+
    < $25 / hr
    250 - 999
    Las Vegas, NV
    Service Focus

    LiveSalesman is a leading provider of 24x7 Outsourced Multilingual Customer Support, Call Centre and Technical Support for businesses globally. Currently, we offer support in over 30 languages which…

    More

  • Smart Link

    Smart Link

    Excellence at its finest

    $250,000+
    $300+ / hr
    1,000 - 9,999
    Riyadh, Saudi Arabia
    Service Focus

    Smart Link is a leading the BPO & Customer management. SL is the pioneer in providing contact center solutions in Saudi Arabia and Middle East with more than 8 operational headwuarters in Jeddah…

    More

  • Callnovo

    Callnovo

    Multilingual Contact Center Outsourcing Provider

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada
    Service Focus

    Callnovo is a leading outsourced contact center ( call center ) service provider specializing in customer services and technical support. We provide multilingual call center outsourced operation and…

    More

  • Bellmedex

    Bellmedex

    Streamlining Healthcare, Maximizing Returns

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Renton, WA
    Service Focus

    BellMedEx aids healthcare providers in accelerating their operations. Our services ensure a 30% reduction in denials and an impressive 98% clean claim rate, leading to faster payments. With rigorous…

    More

  • GC Pest Control

    GC Pest Control

    Pest Service

    Undisclosed
    Undisclosed
    10 - 49
    Oxenford, Australia
    Service Focus

    Our Gold Coast Pest Control technicians have years of local experience so that you can be confident choosing GC Pest Control for your pest treatment.
    We use a wide range of different methods so…

    More

  • Tom Cruise

    Tom Cruise

    instagram ylläpito suomi yhteystiedot

    $25,000+
    $50 - $99 / hr
    50 - 249
    Helsinki, Finland
    Service Focus

    Nyt siitä on tullut suuri inspiraatio kaikille. Siinä on myös merkkejä teknisistä virheistä, joita on vaikea korjata. instagram ylläpito suomi yhteystiedot Suomessa…

    More

  • Lanvera

    Lanvera

    Customer Communications Management

    $1,000+
    Undisclosed
    50 - 249
    Coppell, TX
    Service Focus

    Lanvera is a leading document outsourcing and technology company specializing in the production, delivery and archiving of all secure customer communications including invoices, statements, tax forms…

    More

  • yoummday

    yoummday

    work different

    $5,000+
    < $25 / hr
    250 - 999
    M√ľnchen, Germany
    Service Focus

    yoummday offers a proprietary technology platform for managing remote workforces, complemented by a diverse global talent pool of 15,000+ sales and customer care freelancers. A comprehensive…

    More

  • Stafford Communications Group

    Stafford Communications Group

    Consumer Products & Healthcare Call Center Service

    $1,000+
    Undisclosed
    50 - 249
    New Providence, NJ
    Service Focus

    Stafford Communications Group is a customer experience management company committed to delivery of best-in-class customer contact center services on behalf of our client partners across North America…

    More

  • Allied Global BPO

    Allied Global BPO

    Your long term OUTSOURCING partner.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Guatemala City, Guatemala
    Service Focus

    Allied Global has become the strategic partner of Startups and Fortune 500 companies over the years through the understanding of clients needs and providing customized solutions. Aware of the uphill…

    More

  • Brandt International

    Brandt International

    To deliver Customer Experience and Business Value

    $5,000+
    $100 - $149 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia
    Service Focus

    Brandt International is a leading Malaysian BPO serving Global organizations.Our practitioner consultants are always leading any Business Outsourcing or Transformation efforts and they will ensure…

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  • Simplr

    Simplr

    24/7 US-based human cloud for customer service

    $50,000+
    < $25 / hr
    50 - 249
    San Mateo, CA
    Service Focus

    The fixed and rigid nature of the traditional contact center / call center model forces companies to make costly tradeoffs that result in trade-downs for customer experience. With Simplr’s NOW CX,…

    More

  • Covalen

    Covalen

    Outsourcing, BPO, Managed Services

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dublin, Ireland
    Service Focus

    Covalen has 20 years of experience providing outsourced and managed service solutions. 
    Our track record in regulated activities across banking, insurance and pensions ensures our focus on data…

    More

  • AD Client

    AD Client

    AVAILABILITY MEANS SOMETHING

    Undisclosed
    Undisclosed
    10 - 49
    K√łbenhavn, Denmark
    Service Focus

    AD Client is a result of a long-standing desire to develop an alternative to the average contact centre by way of our unique solutions and approach to the way in which we look at business and…

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  • heloo

    heloo

    Premium customer service in 20 world languages.

    Undisclosed
    Undisclosed
    250 - 999
    Zagreb, Croatia
    Service Focus

    We are heloo, a customer support outsourcing partner with 15+ years of knowledge combined in the customer service industry. Our mission is to provide exceptional customer experience for clients…

    More

  • SK Electrical Works Pvt Ltd

    SK Electrical Works Pvt Ltd

    Your Electrical partner

    $1,000+
    < $25 / hr
    2 - 9
    Slough, United Kingdom
    Service Focus

    Our qualified SK Electrical works - electrician in the United Kingdom is based near all UK cities and specializes in electrical services, electrical installation, electrical wiring, house rewires…

    More

  • Akshi Engineers Pvt. Ltd.

    Akshi Engineers Pvt. Ltd.

    turnkey solutions for hot rolling mill

    $5,000+
    $25 - $49 / hr
    10 - 49
    Ghaziabad, India
    Service Focus

    Akshi Engineers is one of the largest Turnkey solutions for Rolling Mill. We offer top and high-quality TMT Box products at reliable prices. Find here more details about TMT Box Manufacturing, please…

    More

  • Bee Wasp Removal Adelaide

    Bee Wasp Removal Adelaide

    Bee Wasp Removal Adelaide

    $1,000+
    < $25 / hr
    10 - 49
    Adelaide, Australia
    Service Focus

    Bee Wasp Removal Adelaide has extensive expertise dealing with wasps and their nests. They are well-versed in how wasps act in the Adelaide region and know where to hunt for nests. We offer…

    More

  • Bin Bath

    Bin Bath

    Bin Bath

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Westlake, OH
    Service Focus

    Bin Bath is the leading trash can cleaning service in the United States. We provide our customers with the highest quality of service possible. Our trash can cleaning services are available to both…

    More

  • Outsourced VA

    Outsourced VA

    Support that changes your business life.

    $10,000+
    < $25 / hr
    10 - 49
    Iloilo City, Philippines
    Service Focus

    Outsourced VA is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activities‚ÄĒchanging‚Ķ

    More

  • Mars

    Mars

    Excellence is our purpose

    $10,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt
    Service Focus

    We are an outsourcing/offshoring professional enterprise experienced in Customer Relation and Customer Contact services. We provide our clients with customer support as a professional call center.…

    More

  • AnswerPhone

    AnswerPhone

    A Better Answer

    $1,000+
    < $25 / hr
    50 - 249
    Albany, NY
    Service Focus

    Answerphone offers a full suite of telephone answering and call center services, including email and web-based apps, 2-way texting, voice mail, IVR, appointment scheduling / reminders, and much more…

    More

  • Collective Solution

    Collective Solution

    We don't provide a service, we provide a solution.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Los Angeles, CA
    Service Focus

    Started by entrepreneurs, for entrepreneurs, Collective Solution offers a human approach to call centers. We set out nearly two decades ago to help large businesses and entrepreneurs alike grow their…

    More

  • Impact Call Centre

    Impact Call Centre

    Outsource Your Call Centre With Confidence

    Undisclosed
    Undisclosed
    50 - 249
    Romsey , United Kingdom
    Service Focus

    Impact Call Centre is a professional outsourced call centre that delivers call centre services at scale to some of the UK’s leading brands. As specialists in every aspect of sales and customer…

    More

  • Sixty K Ltd

    Sixty K Ltd

    International Contact Centres

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Sofia, Bulgaria
    Service Focus

    60K is an award winning BPO and multi lingual contact centre outsourcing company in Bulgaria.

    We primarily provide inbound and outbound customer care, technical support and back office. 60K…

    More

Let our team find the right match for you.

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Outsourced Customer Support Services FAQs

The best outsourced customer support services out there may not be the right match for your company's needs. Here are some FAQs to get you thinking about your business needs, which will help you find the right match in a customer service outsourcing company.

When hiring a customer service outsourcing company, evaluation criteria includes industry knowledge and experience, strong verbal and written communication skills, adaptability and flexibility, patience and empathy, self-control, and integrity.

The average cost of outsourcing customer support services will depend on how many agents you need. Allocating a specific budget allows businesses to invest the necessary resources, technology, and training to deliver effective customer support. By budgeting for customer support, businesses can ensure that they have the means to provide timely and efficient assistance to customers, which can result in increased customer retention, positive word-of-mouth, and overall business growth. Explore our BPO pricing guide to learn more about costs for customer outsourcing companies.

Outsourced support services companies are third-party service providers that provide both non-voice and voice customer support operations. They have teams of experts that know how to resolve customer concerns and de-escalate issues. Services can include anything from technical assistance, to answering inquiries, and more through various channels like phone, email, social media, and self-service options. By partnering with a customer service outsourcing company, you can ensure that your company gets a boost in customer loyalty and satisfaction.

Hiring a customer support company can bring numerous benefits to businesses. Firstly, it helps retain customers by providing excellent assistance and resolving their issues promptly. Secondly, it reinforces company values and brand image by ensuring consistent and professional customer interactions. Lastly, it generates positive referrals as satisfied customers are likelier to recommend the business to others, increasing sales and growth. Other benefits include: providing incredible services and expertise in cost-effective ways, quick and reliable service, and flexibility.

It is possible to work with customer support companies on one-time projects as well as longer-term engagements; however, the ROI (return on investment) may vary depending on the type of project. Shorter projects tend to produce results more quickly than long-term projects but may not yield the same significant returns over time. Longer engagement periods allow for more comprehensive strategies to be implemented, which could result in higher ROI if done correctly, along with better brand visibility and customer loyalty.

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