What services do customer support providers offer?

Customer support outsourcing companies don’t just provide one-size-fits-all solutions; they tailor their strategies and approach to help businesses provide the best support to their customers. When partnering with a full-service provider, clients can expect services such as: Voice, chat, and email support (Tier 1–3) Technical troubleshooting and product onboarding Order processing, refunds, and billing inquiries Social media moderation and community management Multilingual or 24/7 coverage Quality assurance, analytics, and CSAT reporting Many agencies also bundle back-office tasks such as data entry or CRM administration to create an end-to-end customer operations solution.

How much does it cost to hire a customer support firm?

Most customer service outsourcing projects reviewed on Clutch range from $10,000 – $49,999. Pricing depends on various factors such as agent location, language skills, and complexity of support. Here’s a rundown of average costs: Shared agents: $8–$15 per hour (often offshore) Dedicated agents: $15–$30 per hour for mid-tier markets Specialized or technical agents in high-cost regions: $30–$50+ per hour When preparing a budget, ensure you have a clear understanding of your project and which factors impact pricing. Always confirm whether fees include training, software licenses, and quality monitoring.

How do I choose the right customer support provider?

Map your project’s unique requirements—channels, hours, volumes, and languages. Shortlist vendors with proven experience in your industry and ticket complexity. Review verified client ratings, case studies, and sample reports on Clutch to evaluate performance metrics such as first-contact resolution or NPS lifts. Assess cultural fit—communication cadence, escalation procedures, and data-security standards. Schedule a discovery call or an interview to thoroughly discuss your project and get to know more about their services. Run a pilot or SLA-backed trial before signing a long-term contract.

What are red flags to watch for in a customer support company?

Guaranteed CSAT scores without a clear methodology Vague pricing or hidden setup fees High agent turnover rates or lack of training documentation Limited transparency into QA scores or call recordings Poor data-security certifications (e.g., no ISO/PCI compliance)

What questions should I ask before hiring a customer support provider?

How do you recruit, train, and retain agents for my account? Which tools (CRM, ticketing, QA) do you use, and can you integrate with ours? What are your average response and resolution times for clients like us? How is performance reported, and how often can we audit calls/chats? What is your disaster-recovery and data-protection policy? Can we start with a pilot program, and how is success defined?

Home Inbound Voice Services Customer Support

Top Customer Support Outsourcing Companies

Q: What’s the difference between outsourcing and hiring freelance agents?

Freelancers can fill short-term gaps but often lack management structure, QA processes, and redundant staffing. A dedicated customer support outsourcing company provides dedicated leadership, scalability, and established SLAs—crucial for brands that need consistent, round-the-clock coverage.

Q: Which industries benefit most from customer support outsourcing?

E-commerce, SaaS, fintech, travel, and healthcare commonly leverage outsourced teams to handle seasonal spikes, global user bases, or specialized compliance requirements.

Q: What does a customer support outsourcing company do?

A customer support outsourcing company acts as an external help desk, handling inbound and outbound interactions across phone, chat, email, social media, and other channels. These agencies make sure scripts align with brand guidelines and KPIs for optimal effectiveness. Moreover, they also handle the recruitment, training, and management of experienced agents who will be in charge of resolving tickets, processing orders, and providing technical assistance on behalf of the client. Ultimately, their main goal is to maintain—or improve—customer satisfaction while reducing overhead and expanding service coverage.

Great customer experiences keep buyers loyal, but building an in-house support team isn’t always practical. Customer support outsourcing companies give you on-demand talent, multichannel expertise, and 24/7 coverage so you can focus on core growth. Clutch curates the world’s top providers through a rigorous, review-driven vetting process that verifies client results, industry expertise, and service quality. Use the filters on this page to sort firms by budget, location, industry focus, or service line, or jump directly to leading markets such as Customer Support Companies in the United States, Customer Support Firms in the United Kingdom, and Customer Support Agencies in Canada. Read in-depth client reviews, compare portfolios, and hire with confidence.

Ratings Updated: October 12, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

See all 28 projects
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
Read Full Review

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
Read Full Review

Read All Reviews

Was this helpful?

11 of 12 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
Read 12 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All Reviews

Select Industry to see insights

Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
Read All Reviews

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

See all 47 projects
Reviews mention Hard working
Clients consistently commend Helpware for their hardworking nature, highlighting the team's dedication and responsiveness. One client noted the significant contribution of an agent who effectively managed a high volume of calls, demonstrating ownership and knowledge. Additionally, the leadership's commitment to meeting client needs was particularly appreciated, with feedback indicating that the team's serious approach to responsibilities greatly benefited the collaboration. Overall, the sentiment reflects a strong appreciation for Helpware's work ethic and support.

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Mindy Support

4.8 37 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Limassol, Cyprus

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.

See all 37 projects
Reviews mention Reliable
Clients have consistently highlighted Mindy Support's reliability, noting their quick response times and thorough communication. One client emphasized their satisfaction with Mindy's efficient handling of AI data annotation, stating, 'Mindy's reliability, quick response time and clear communication' set them apart. Additionally, the ability to resolve issues swiftly, often within hours, further solidifies the positive sentiment surrounding their dependable service.

AI Data Annotation for IT Services Company

5.0 Jul 29, 2021

I'm impressed by Mindy's reliability, quick response time and clear communication. They are real professionals. All issues we had were solved and cleared within hours.
Read Full Review

Read All Reviews

Was this helpful?

1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

Was this helpful?
View Profile Visit Website
CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

See all 1 projects

Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
Read All Reviews

Was this helpful?

View Profile
Numa

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing

Numa, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency.

See all 5 projects
Reviews mention Easy to work with
Clients consistently describe Numa as efficient and easy to work with. One client highlighted the seamless setup process, stating that the Numa service team made it incredibly smooth and responsive. Another client praised the quick response times and personalized support, emphasizing the convenience of communicating through text without lengthy phone calls. Overall, the sentiment reflects a strong appreciation for Numa's user-friendly approach and effective customer service.

Text Services for Salon

5.0 Mar 5, 2020

They are efficient and easy to work with.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively.
Read All Reviews

Select Industry to see insights

Real estate Hospitality & leisure Beauty & Cosmetics Retail Arts, entertainment & music

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)

Was this helpful?
View Profile
Right Path Global Services

5.0 2 reviews

$10,000+

< $25 / hr

2 - 9

Pune, India

Services provided

20% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Accounting +2 services

20% Back Office Outsourcing

10% Call Center Services

Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

See all 2 projects

Industry Experience

Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
Read All Reviews

Select Industry to see insights

Automotive

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
Read All Reviews

Was this helpful?

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

A.R.C.E. Contact Center is a customer service BPO company specializing in call center solutions and customer support outsourcing. Reviews highlight their professionalism, timely responses, and effective communication, with clients noting their expertise and dedication. Both reviewers appreciated the multilingual services and project management efficiency, with 100% positive feedback on their commitment to meeting contractual goals.

See all 8 projects
Reviews mention Reasonable pricing
Clients have expressed satisfaction with A.R.C.E. Call Center's reasonable pricing, highlighting it as a key factor in their decision to engage the company. One CEO noted that A.R.C.E. offered 'good value for cost,' aligning with their budget while delivering effective services. The overall sentiment reflects appreciation for cost-effective solutions, with clients emphasizing timely support and communication as additional benefits.

Call Center Services for IT Services Company

5.0 Mar 9, 2023

A.R.C.E. Call Center offers cost-effective services and provides timely support. Due to the limited budget and size of the project, it is hard to say what could have been done better. All the main tasks that we set for the partner were fulfilled to the fullest extent.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Game Developer
5.0 — A.R.C.E. Contact Center provides customer support services to a game developer. They handle requests for three different departments; provide assistance in Ukrainian, Russian, and English; and Read more
Read 2 Reviews

Was this helpful?

Industry Experience

A.R.C.E. Contact Center has demonstrated expertise across diverse industries, including financial services, gaming, and travel. In financial services, they excelled in delivering IVR solutions, achieving high customer satisfaction. Their work with BlaBlaCar showcased flexibility and effective communication in challenging conditions. In the gaming industry, they provided multilingual support, maintaining high service standards. Overall, A.R.C.E. is recognized for its cost-effectiveness, timely support, and commitment to client needs, making them a strong choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

IT Services Gaming Transportation Financial services

Was this helpful?

View projects from:

England (2) Cyprus (1) Poland (1) Ukraine (1)

Was this helpful?
View Profile
GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

25% Social Media Marketing +2 services

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

See all 2 projects

Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
Read All Reviews

Was this helpful?

View Profile
Infinity Center BPO

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ciudad de Guatemala, Guatemala

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

Infinity Center BPO is a call center services provider specializing in sales and telemarketing assistance. Feedback highlights a 30% sales increase and effective management of approximately 200 calls per hour. Clients emphasize their excellent communication and personalized service, with 100% of reviewers noting impressive solutions and minimal cultural differences.

See all 1 projects

Industry Experience

Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
Read All Reviews

Select Industry to see insights

Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.
Read All Reviews

Was this helpful?

View Profile
Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1 service

20% Staffing

Patient Connect is a Customer Service BPO specializing in call center solutions and outsourced customer support, particularly for the healthcare sector. Feedback highlights their fast, professional service and effective project management, leading to almost no missed calls and increased client satisfaction. With 100% positive reviews, their American representatives are praised for their responsiveness and expertise.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Support Services for Marketing Agency
5.0 — Patient Connect provides call center services for a digital marketing agency. The team is responsible for handling calls and enhancing the patient connection rate for the client's digital services. Read more
Read 1 Review

Was this helpful?

Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
Read All Reviews

Was this helpful?

View Profile
ZuZo Company Limited

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Accra, Ghana

Services provided

20% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +9 services

10% HR Outsourcing

10% Staffing

5% Business Consulting

5% Data Annotation Services

5% Fulfillment

5% IT Managed Services

5% IT Staff Augmentation

5% Sales Outsourcing

5% Unified Communications Consulting & SI

ZuZo Company Limited is a Customer Support Outsourcing firm specializing in call center solutions and customer care outsourcing. The reviews highlight a 4.7/5 customer satisfaction score and a +70 net promoter score, indicating exceptional service quality. Clients commend their responsiveness, adaptability, and effective project management, although there is room for incorporating AI into more operations.

See all 2 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Support Outsourcing for Nonprofit
4.5 — ZuZo Company Limited provides call center services for an eyeglass nonprofit. The team conducts outbound calls to customers following the agreed-upon script and accurately and securely records Read more
Read 1 Review

Was this helpful?

Industry Experience

ZuZo Company Limited has demonstrated strong expertise in the non-profit and insurance industries. Clients from the non-profit sector lauded their ability to enhance customer satisfaction and streamline data collection, achieving remarkable improvements in service metrics. In the insurance industry, they successfully integrated an omnichannel communication platform, resulting in elevated customer experience and operational efficiency. Overall, feedback highlights ZuZo's responsiveness, adaptability, and commitment across these sectors, making them a solid choice for organizations seeking impactful solutions.
Read All Reviews

Select Industry to see insights

Non-profit Insurance

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ZuZo Company Limited's competitive pricing and strong value for money. One client emphasized that the pricing fit their budget and noted the company's good value for cost. Another client echoed this sentiment, stating that ZuZo's services were delivered with a level of commitment that enhanced the overall value of the solution. Overall, the sentiment regarding cost-effectiveness is highly positive, indicating that clients perceive a strong return on their investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

ZuZo Company Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
RemoteReps247

3.2 16 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

RemoteReps247 is a lead generation company, as reflected in their reviews. The feedback is largely negative, with approximately 70% of reviews criticizing their lack of delivery, accountability, and transparency. However, 30% of reviews report successful lead generation and commend the company for responsiveness and effective project management, highlighting a disparity in client experiences.

See all 16 projects
Reviews mention Timely
Clients have consistently praised RemoteReps247 for their timely service delivery. One client highlighted that they received a confirmed meeting with a prospective customer, emphasizing the company's ability to meet deadlines effectively. Additionally, feedback noted 'quick response and timely delivery' as standout qualities. Overall, the sentiment regarding timeliness is highly positive, indicating that RemoteReps247 successfully meets client expectations in this area.

Lead Generation Services for Data Processing Company

5.0 Apr 3, 2024

Yes, they delivered on time. Quick response and timely delivery.
Read Full Review

Digital Marketing for Software Company

4.0 May 3, 2023

The delivery timing was good. We were impressed with their sales executive attention and quick responses.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

RemoteReps247 has received predominantly negative feedback across various industries, particularly in Information Technology and Business Services. Clients reported failures in lead generation and poor communication, leading to significant dissatisfaction. Notably, the IT sector highlighted a lack of transparency and accountability, reflecting poorly on RemoteReps247's capabilities. Conversely, a few clients from other industries noted some positive experiences, particularly in responsiveness and project management. Overall, potential clients should exercise caution, especially in IT and Business Services, where the company's effectiveness appears questionable.
Read All Reviews

Select Industry to see insights

Information technology IT Services Software Business services Other industries

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Overall, client feedback regarding RemoteReps247 suggests significant dissatisfaction with their cost and value for money. Several reviews highlight that despite initial promises and budget-friendly pricing, clients received no qualified leads, leading to perceptions of the company as a scam. For instance, one client stated, "We didn’t get a single SQL or MQL in three months," while another noted, "They failed to deliver any measurable results." The sentiment across reviews indicates a strong sense of frustration over wasted resources without any return on investment.
Read All Reviews

Was this helpful?

View projects from:

India (8) United States (2)

Was this helpful?
View Profile
Assisttree

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% IT Managed Services +4 services

15% Business Consulting

15% Call Center Services

10% Social Media Marketing

10% Web Development

Assisttree is a Customer Service Outsourcing company specializing in backend operational support and customer care outsourcing. Their reviews highlight a 100% positive feedback rate, emphasizing their strong project management, timely delivery, and effective communication. Clients appreciate their loyalty, hard work, and employee retention, reflecting a robust company culture and alignment with client values.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Supplies Company
5.0 — Assisttree provides ongoing back office services for a supplies company. The team manages the entire backend work, including taking orders, providing quotes, tracking deliveries, and handling the Read more
Read 1 Review

Was this helpful?

Industry Experience

Assisttree has demonstrated strong expertise in the eCommerce sector, particularly in dropshipping and order management. Clients have praised their reliability, strong work ethic, and seamless integration into existing operations, leading to significant revenue growth. The sentiment is overwhelmingly positive, highlighting their consistent performance and excellent communication. Potential clients in the eCommerce industry looking for dependable operational support may find Assisttree to be a suitable partner.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients express strong satisfaction with Assisttree's value for money, consistently highlighting the company's good pricing relative to the quality of service provided. One director noted, 'Good value for cost,' and emphasized that Assisttree's support has allowed their business to grow fourfold in revenue. The long-term relationship established over five years further underscores the sentiment that Assisttree delivers reliable and effective assistance, making it a cost-effective choice for ongoing operational support.
Read All Reviews

Was this helpful?

View Profile
Datum Decipher Analytics

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Udaipur, India

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

15% Web Design +6 services

10% Call Center Services

10% Sales Outsourcing

10% Search Engine Optimization

5% Business Consulting

5% Content Marketing

5% Social Media Marketing

Datum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.

See all 2 projects

Industry Experience

Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.
Read All Reviews

Was this helpful?

View Profile
Syntax Global

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

10% Content Moderation Services

Syntax Global is a digital marketing company specializing in PPC and email marketing strategies. They are praised for their professionalism and responsiveness, achieving a 3x increase in website visitors and similar revenue growth. Their services require minimal client input, and 100% of the feedback highlights their effective project management and flexibility.

See all 1 projects

Industry Experience

Syntax Global has demonstrated strong capabilities in the IT Services industry, particularly in B2B outsourcing. Clients have praised their professionalism, responsiveness, and effectiveness in driving digital marketing strategies, resulting in significant increases in website traffic and revenue. Overall sentiment reflects confidence in Syntax Global's ability to deliver measurable outcomes with minimal client involvement, positioning them as a suitable partner for IT Services projects focused on growth and efficiency.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Syntax Global for delivering good value for cost, highlighting their professional and responsive team. One client noted the ease of collaboration, stating that Syntax Global required minimal input while achieving significant results, including a threefold increase in website visitors. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
Teqnet Solutions

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

South Yarra, Australia

Services provided

10% Customer Service Outsourcing

35% Recruitment Process Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

10% Back Office Outsourcing

10% Business Consulting

10% HR Outsourcing

10% Sales Outsourcing

Teqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.

See all 2 projects

Industry Experience

Teqnet Solutions has demonstrated expertise in the manufacturing industry, particularly in personal care manufacturing. Clients highlighted the company's strengths in talent acquisition, outsourced support, and cost reduction, with a focus on delivering tailored solutions and maintaining high responsiveness. Overall sentiment is highly positive, with clients noting increased efficiency and scalability as key outcomes. This indicates that Teqnet Solutions is a strong fit for businesses requiring support in finance, accounting, and operational enhancements.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Teqnet Solutions' pricing, noting it fits their budget and represents good value for the cost. One client highlighted their ability to reduce costs while increasing efficiency, emphasizing that Teqnet's services contributed significantly to this outcome. Overall, the sentiment is positive, with clients appreciating the company's commitment to delivering tailored solutions and responsive service, further enhancing the perceived value of their offerings.
Read All Reviews

Was this helpful?

View Profile
Upsist Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

15% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Staffing

Upsist Inc. is a Customer Support Outsourcing company specializing in comprehensive Customer Service BPO solutions. Their clients report a 300% revenue growth due to Upsist’s strategic involvement, with 100% of feedback highlighting their proactive project management and transformative impact on business operations. Reviewers consistently commend Upsist's ethical approach and seamless integration into client teams, with no negative feedback reported.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing Services for Marketing Company
5.0 — Upsist Inc. provides ongoing sales and marketing support to a digital marketing agency. The team's tasks include managing the sales pipeline, performing data entry, creating content, and handling Read more
Read 1 Review

Was this helpful?

Industry Experience

Upsist Inc. has garnered positive feedback primarily in the Advertising & Marketing sector, where they have significantly impacted revenue growth and operational efficiency. Clients noted their expertise in managing sales pipelines and administrative tasks, leading to a reported 300% revenue increase. Their commitment to project management and client support has been praised, establishing them as a trusted partner. Overall, Upsist is well-suited for companies seeking transformative growth in digital marketing and sales operations.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently commend Upsist Inc. for delivering exceptional value for money, noting a transformative impact on their businesses. One client highlighted a remarkable 300% revenue growth, attributing this success to Upsist's proactive project management and strategic insights. The company's commitment to thorough onboarding and meticulous attention to detail has been praised, ensuring efficient execution from the outset. Overall, clients feel that Upsist functions as a genuine partner, providing quality services that exceed expectations and justify their investment.
Read All Reviews

Was this helpful?

View Profile
Tremity

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Veliko Tarnovo, Bulgaria

Services provided

20% Customer Service Outsourcing

30% Custom Software Development

20% IT Staff Augmentation +3 services

10% Enterprise App Modernization

10% Mobile App Development

10% Web Development

Tremity is a Customer Support Outsourcing company that excels in customer service BPO and development services. They have significantly enhanced customer satisfaction ratings by 20% and increased development speed by 50%. The company is praised for its active partnership in both technical development and customer support, despite occasional attention to detail causing delays.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Software Dev & Customer Support for Employee Engagement Co
5.0 — Tremity offers software development and customer support services for an employee engagement company. The team has converted the client's B2C web app into a B2B service and provides customer Read more
Read 1 Review

Was this helpful?

Industry Experience

Tremity has demonstrated expertise in the consumer products and services industry, particularly in enhancing product architecture and customer support for B2B applications. Feedback highlights their strong partnership approach, leading to significant increases in development speed (50%) and customer satisfaction (20%). Clients appreciate their project management and active involvement in the design process. Overall, Tremity is a suitable provider for companies seeking technical development and support in consumer-focused sectors.
Read All Reviews

Select Industry to see insights

Consumer products & services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tremity's overall value for money, highlighting their competitive pricing and strong support. One CEO noted, 'They offered good value for the cost' while investing over $100,000 in their services. The partnership has reportedly increased development speed by 50% and customer satisfaction ratings by 20%, demonstrating a solid return on investment. Overall sentiment indicates that Tremity is viewed as a valuable partner despite minor areas for improvement.
Read All Reviews

Was this helpful?

View Profile
JamPot

5.0 1 review

Undisclosed

$50 - $99 / hr

Freelancer

London

Services provided

20% Customer Service Outsourcing

20% Accounting

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Fractional CFO Services

20% Sales Outsourcing

JamPot is a finance company offering bookkeeping services, noted for their reliable and timely project management. Their impressive service is highlighted by the positive client experience, although specific outcomes and areas for improvement were not detailed. This feedback suggests a generally positive perception of JamPot's services.

See all 1 projects

Industry Experience

JamPot has demonstrated expertise primarily in the eCommerce sector, providing valuable services such as bookkeeping for companies like GoodGood Giving. Feedback indicates a strong capability in managing financial tasks effectively, leading to positive outcomes in project delivery and client satisfaction. Overall sentiment in the eCommerce industry reflects confidence in JamPot's ability to meet clients' needs, suggesting a strong fit for businesses seeking financial and operational support.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding JamPot's cost-effectiveness, noting that their pricing aligns well with the value provided. One client specifically highlighted the affordability of their bookkeeping services, emphasizing that they received quality support for a reasonable rate. Overall, feedback indicates that clients feel they receive good value for their investment, reinforcing JamPot's reputation as a cost-efficient choice for financial services.
Read All Reviews

Was this helpful?

View Profile
Bewage Technologies

5.0 7 reviews

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

10% Customer Service Outsourcing

50% Back Office Outsourcing

25% Social Media Marketing +1 service

15% Call Center Services

Bewage Technologies is a Customer Service BPO company providing outsourced customer support solutions, including call center outsourcing and remote customer care. Reviews reflect a strong emphasis on responsiveness and project management excellence, with 100% of clients mentioning improvements in customer satisfaction metrics, response times, or conversion rates. The company is praised for value, alignment with client values, and proactive service enhancements.

See all 7 projects
Reviews mention Great project management
Clients have consistently praised Bewage Technologies for their exceptional project management capabilities. One client noted 'outstanding management and internal support' with effective training and quality assurance, which exceeded the expectations of a small company. The responsiveness and perfect execution of tasks were highlighted as key strengths, emphasizing Bewage's commitment to customer satisfaction and operational excellence.

Customer Service Outsourcing for Consumer Retail Company

5.0 May 2, 2025

Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. They were responsive and executed everything perfectly.
Read Full Review

Read All Reviews

Was this helpful?
5 of 5 Customer Service Outsourcing reviews are 5 stars

5 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Consumer Retail Company
5.0 — Bewage Technologies provided customer support services for a consumer retail company. The team answered customers' questions regarding products, sales, and promotions through direct digital Read more
Read 5 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.
Read All Reviews

Was this helpful?

View projects from:

Kansas City, Missouri (1) Providence, Rhode Island (1) Sheridan, Wyoming (1) Fairfax, Virginia (1) Teterboro, New Jersey (1)

Was this helpful?
View Profile
Call2Customers.ae

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +2 services

10% HR Outsourcing

10% Sales Outsourcing

Call2Customers.ae is a customer service and administrative solutions company offering call management and back-office support services. Their reviews indicate high satisfaction rates, with 100% of reviewers praising their professionalism, responsiveness, and alignment with client values. Clients highlight their ability to enhance communication and operational efficiency, establishing Call2Customers.ae as a reliable and exceptional partner.

See all 2 projects

Industry Experience

Call2Customers.ae has demonstrated expertise primarily in the Sports and Recruitment industries. Clients in the Sports sector highlighted their ability to enhance fan engagement and streamline communication, resulting in increased satisfaction and attendance. In the Recruitment industry, feedback emphasized improved operational efficiency and data management, enabling teams to focus on core activities. Overall, sentiment across both industries is highly positive, showcasing Call2Customers.ae's strengths in communication, project management, and tailored solutions.
Read All Reviews

Select Industry to see insights

Sports Other industries

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Call2Customers.ae has received positive feedback regarding their overall cost and value for money. Clients appreciated that their pricing fit within budget constraints while providing good value. For example, the President of Banaat FC highlighted that their budget considerations were met, and Kingston Stanley's Managing Director noted the good value for cost. Overall, clients expressed satisfaction with the services provided and the return on investment, indicating that Call2Customers.ae exceeded expectations in delivering quality outcomes at a reasonable price.
Read All Reviews

Was this helpful?

View Profile
Experoc

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

20% Customer Service Outsourcing

20% AI Agents

20% Branding +2 services

20% CRM Consulting and SI

20% Generative AI

Experoc is a Customer Support Outsourcing company specializing in managing online customer support services, including email and social media interactions. Feedback highlights their efficiency in project management and significant impact on client productivity and revenue, with over 60% productivity increase noted. Approximately 20% of reviews suggest improvement in analytics and basic plan features.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for AI Consulting Company
5.0 — Experoc provides customer support services for an AI consulting company. The team manages the client's email and social media support, handling service inquiries, bookings, descriptions, and minor Read more
Read 1 Review

Was this helpful?

Industry Experience

Experoc has demonstrated expertise particularly in the AI consulting and customer support sectors. Clients have praised their ability to improve productivity significantly, reporting a 63% increase in revenue due to effective management of customer inquiries. Their strengths lie in comprehensive handling of online support, allowing businesses to focus on core operations. Overall sentiment is positive, especially within startups seeking efficient customer service solutions while managing budget constraints.
Read All Reviews

Select Industry to see insights

Other industries

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Experoc offers exceptional value for money, particularly for startups. One client highlighted spending approximately $299 per month, resulting in a 60% increase in productivity and a near tripling of monthly revenue. The comprehensive service provided, which alleviates the need for additional tools and implementation concerns, was praised. However, there are suggestions for improvement in analytics and features on basic plans, indicating room for enhancement in their service offerings.
Read All Reviews

Was this helpful?

View Profile
Konnektors

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

10% Customer Service Outsourcing

30% Email Marketing

15% Call Center Services +4 services

14% Back Office Outsourcing

11% Sales Outsourcing

10% Content Marketing

10% Social Media Marketing

Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

See all 7 projects
Reviews mention Communicative
The feedback regarding Konnektors' communication is overwhelmingly positive. Clients noted the 'very easy communication flow' with dedicated representatives, highlighting a proactive and responsive approach. One client specifically mentioned the 'positive' attitude of their contact, which facilitated effective collaboration. Additionally, the provision of a weekly activity dashboard underscored their commitment to transparency and ongoing dialogue. Overall, the sentiment reflects a strong emphasis on relationship-building and timely communication, enhancing client trust and project success.

Call Center Provider for Logistics Services Company

4.5 Jul 16, 2020

very easy communication flow. Sarah was always positive, eager to accept my consultation on changes. in addition, they provide a weekly dashboard of all the activity rolled up to view and analyze.
Read Full Review

Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

Their strong team management skills help in seamless coordination and communication, making the workflow efficient and productive. The team prioritizes relationship-building and timely communication, enhancing customer trust and significantly increasing the chances of converting leads into long-term clients.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.
Read All Reviews

Select Industry to see insights

Consumer products & services Information technology Business services IT Services Transportation Advertising & marketing

Was this helpful?

More responsive than most other service providers

Konnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (5) Australia (1)

Was this helpful?
View Profile
Ecomtek Ventures

5.0 2 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Covina, CA

Services provided

10% Customer Service Outsourcing

55% Business Continuity Management

25% Business Consulting +1 service

10% Ecommerce Marketing

Ecomtek Ventures is an e-commerce strategy and marketplace management company specializing in optimizing product listings, store presence, and overall marketplace performance across platforms like Amazon and eBay. Reviews highlight their professional project management, tailored strategies, and proactive communication, with 100% of reviewers noting improved sales and visibility and expressing satisfaction with their responsive and reliable service.

See all 2 projects

2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Ecomtek Ventures has received positive feedback from clients in the last six months, highlighting their effective management of e-commerce strategies on platforms like Amazon and eBay. Clients praised their strong understanding of marketplace dynamics, timely delivery of tasks, and proactive communication. Specific outcomes included improved product visibility, increased sales, and enhanced customer engagement. Reviewers expressed satisfaction with Ecomtek Ventures' tailored approaches and responsiveness, indicating a strong likelihood of future collaborations.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

Ecomtek Ventures has demonstrated expertise primarily in the eCommerce sector, servicing clients in diverse industries, including online retail and IT hardware. Feedback highlights their strengths in marketplace management, product optimization, and strategic growth, showcasing a tailored approach to improving visibility and sales. Overall sentiment across industries is highly positive, with clients praising their proactive communication, reliability, and ability to deliver measurable results, making them a solid choice for businesses seeking eCommerce solutions.
Read All Reviews

Select Industry to see insights

Electric

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Ecomtek Ventures has received positive feedback regarding their pricing and value for money. Clients highlighted that their pricing fit within budget constraints while providing good value for the services rendered. One CEO noted, 'Good value for cost,' emphasizing their satisfaction with the overall investment. Another client echoed this sentiment, stating they were 'very satisfied' with the results, noting Ecomtek's ability to deliver quality outcomes at a competitive price, making them a reliable partner for eCommerce growth.
Read All Reviews

Was this helpful?

View projects from:

United States (1) England (1)

Was this helpful?

View Profile
Nevora Smart Solutions

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

20% Sales Outsourcing

Nevora Smart Solutions is a data integration and reporting services company that excels in consolidating diverse data sources to enhance operational efficiency. The company is lauded for its professionalism, accuracy, and ability to consistently deliver on time, with 100% positive feedback highlighting improvements in reporting accuracy and operational strategy, resulting in a monthly savings of 213 hours on reporting tasks.

See all 1 projects

Industry Experience

Nevora Smart Solutions has demonstrated expertise in the Home Services industry, particularly through their work with Lush Lawn. Their strengths include data consolidation and reporting, which significantly enhance productivity and decision-making for clients. Feedback indicates a strong focus on professionalism, accurate deliveries, and a culture fit with client values. Overall, the sentiment is highly positive, suggesting that organizations in the Home Services sector, looking to improve operational efficiency and reporting accuracy, would benefit from partnering with them.
Read All Reviews

Select Industry to see insights

Home Services

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Nevora Smart Solutions' pricing as fitting their budgets while providing excellent value for money. One client noted that the company's services significantly reduced the time spent on manual data entry, leading to enhanced productivity and decision-making. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, with clients appreciating both the affordability and the quality of service delivered.
Read All Reviews

Was this helpful?

View Profile
Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

15% Customer Service Outsourcing

85% Call Center Services

Call Experts is a business process outsourcing company specializing in handling inbound calls and customer service. The company is praised for consistently meeting client goals and providing quality service, with approximately 100% of clients noting satisfaction with their expertise and time savings. Some clients suggest areas for improvement, such as increasing service offerings or enhancing call rates.

See all 16 projects

Industry Experience

Call Experts has demonstrated expertise across various industries including Retail, Automotive, Utilities, Information Technology, Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Clients consistently highlight their strengths in providing quality customer service, effectively managing inbound calls, and generating time and cost savings. Overall sentiment is positive, particularly in Retail and Other Industries, where Call Experts is recognized for enhancing service quality and meeting operational goals.
Read All Reviews

Select Industry to see insights

Retail Other industries Automotive Utilities Advertising & marketing Information technology Telecommunications Manufacturing Financial services IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Call Experts is perceived as offering good value for money, with clients noting that their monthly billing structure is manageable and cost-effective. One client mentioned they save approximately $300 and several hours each month by outsourcing, while another emphasized the significant savings in time and effort compared to hiring in-house staff. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)

Was this helpful?

View Profile
Provirtualassistants

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% Other Digital Marketing +3 services

20% Social Media Marketing

20% Web Design

10% Commercial Brokerage Services

Provirtualassistants is a virtual assistant company that offers services such as customer relationship management, email communication, online research, and daily administrative support. The feedback from their reviews is overwhelmingly positive, with clients praising their effectiveness, organization, and cost-efficiency. Notably, 100% of reviewers appreciated their reasonable rates and task management capabilities.

See all 2 projects
Reviews mention High-quality work
Clients commend Provirtualassistants for delivering high-quality work, highlighting their effectiveness and dedication. One client noted the team was 'very effective, hard-working, and kind,' while another emphasized their reasonable costs and impressive results, such as securing approximately ten client calls. Overall, the sentiment reflects strong satisfaction with the quality of service provided.

CRM Services for Biotech Company

5.0 Jun 29, 2021

They were very effective, hard-working, and kind. Cost-effective.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Provirtualassistants has received positive feedback from clients in the Chemicals & Biotechnology and Hospitality & Leisure industries. In the biotech sector, they demonstrated effective client outreach and coordination, leading to successful client interactions. In hospitality, their virtual assistants excelled in managing daily administrative tasks and generating leads. Overall, clients praised their responsiveness, organization, and cost-effectiveness, indicating that Provirtualassistants is a strong fit for organizations in these industries seeking reliable administrative support.
Read All Reviews

Select Industry to see insights

Chemicals & Biotechnology Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients commend Provirtualassistants for their reasonable pricing and cost-effective services. One finance director noted the firm's competitive rates while emphasizing their effectiveness and hard work. An events planner also highlighted the reasonable hourly rates and quality of service, stating that the team managed daily tasks efficiently. Overall, the sentiment reflects a strong satisfaction with the value received relative to the costs incurred.
Read All Reviews

Was this helpful?
View Profile
Xplore-Tech

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

10% Customer Service Outsourcing

30% Call Center Services

25% Back Office Outsourcing +2 services

25% Transcription

10% Sales Outsourcing

Xplore-Tech is a customer service outsourcing company specializing in handling high volumes of inbound calls. Based on the feedback, 100% of reviewers praised their swift responsiveness and excellent service. They have been consistently helping clients for decades, saving them approximately $50,000 monthly, with no suggested areas for improvement.

See all 1 projects

Industry Experience

Xplore-Tech has demonstrated expertise across various sectors, particularly in managing high-volume inbound call services. Clients from industries requiring effective customer engagement and communication have praised the company for its rapid response times and significant cost savings, averaging $50,000 monthly. The overall sentiment reflects strong satisfaction, with strengths in service provision, technology integration, and customer support. Organizations in need of reliable call handling solutions may find Xplore-Tech a suitable partner.
Read All Reviews

Select Industry to see insights

Other industries

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Xplore-Tech's pricing structure, noting its yearly billing aligns well with their operational needs. One client highlighted significant savings of approximately $50,000 per month, emphasizing the company's value for money. Overall, the sentiment is positive, with clients appreciating the combination of competitive pricing and high-quality service, which has led to long-term partnerships since the mid-1990s.
Read All Reviews

Was this helpful?

View Profile
DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% E-Commerce Development +2 services

10% Call Center Services

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read more

More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
AnswerFone

4.9 8 reviews

$5,000+

< $25 / hr

2 - 9

Services provided

10% Customer Service Outsourcing

90% Call Center Services

AnswerFone is an answering and reception services provider, excelling in customer interaction and administrative support. Reviews highlight their professional workflow and dedicated staff, with 100% of clients praising their communication and reliability. Notably, 85% of reviewers express satisfaction with AnswerFone's ability to streamline operations and enhance customer experience, making them a valuable partner for businesses seeking efficient call management solutions.

See all 8 projects
Reviews mention Communicative
Overall, clients express a positive sentiment regarding AnswerFone's communication. One CEO highlighted effective communication through detailed weekly reports and consistent interactions via phone and email. Another client noted the seamless flow of information, stating there have been no complaints from customers and emphasizing the time-saving aspect of their services. Both reviews confirm that communication is a strong point for AnswerFone, contributing to client satisfaction and ongoing partnerships.

Voice Services for Custom Commercial Furniture Manufacturer

5.0 May 22, 2020

They’re great at meeting deadlines and communication.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

AnswerFone has demonstrated its expertise across various industries, including financial services, advertising, manufacturing, and blockchain, by providing reliable call answering and customer support. Clients have praised their professionalism, responsiveness, and ability to adapt to specific needs, effectively enhancing customer service and operational efficiency. Overall sentiment is positive, particularly within financial services and marketing, where their services are deemed valuable for lead qualification and customer engagement.
Read All Reviews

Select Industry to see insights

Manufacturing Other industries Advertising & marketing Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (7) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with AnswerFone's pricing and value for money. One client noted, 'They also have the best pricing that I’ve found,' while another highlighted the service as a 'worthwhile service that provides a ton of value compared to having a receptionist in-office.' Overall, the sentiment reflects appreciation for flexible rates and the cost-effectiveness of outsourcing administrative tasks, making it an attractive option for businesses seeking affordable support.
Read All Reviews

Was this helpful?

View projects from:

Canada (7) United States (1)

Was this helpful?
View Profile
Retriever

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Services provided

10% Customer Service Outsourcing

40% Direct Marketing

30% Back Office Outsourcing +1 service

20% Digital Strategy

Retriever is a business development agency specializing in top-of-funnel activities such as prospecting and email outreach. Reviews highlight their exceptional attention to detail and process-oriented culture, resulting in significant pipeline growth and improved LinkedIn connections. With 100% of reviewers praising their communication and execution, Retriever is highly recommended for seamless collaboration and effective results.

See all 1 projects

Industry Experience

Retriever excels in the Information Technology sector, specifically within candidate marketing and sales enablement for the recruiting industry. Clients highlight their detail-oriented approach, effective communication, and impressive results, such as generating substantial opportunity pipelines. Overall sentiment is highly positive, indicating that Retriever is a strong fit for companies seeking dedicated business development support in technology-driven environments.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Retriever's pricing relative to the value delivered. One review highlighted the creation of a $500k ARR opportunity pipeline within three months, showcasing a significant return on investment. Additionally, the company's attention to detail and efficient communication were praised, reinforcing their cost-effectiveness. Overall, clients perceive Retriever as a high-value partner, particularly in terms of execution and minimal oversight required, justifying their investment.
Read All Reviews

Was this helpful?

View Profile
R3source

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% HR Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

R3source is a Customer Service BPO company lauded for its comprehensive outsourcing solutions, including front-end sales and customer service. They are recognized for reducing overhead by 80% and increasing revenue by 150%. Client reviews indicate a 100% satisfaction rate, highlighting their cultural alignment, value, and capacity to meet deadlines consistently.

See all 1 projects

0 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
R3source has received positive feedback for its exceptional service and alignment with client values. A recent review highlighted significant outcomes, including an 80% reduction in overhead and a 150% increase in revenue. Clients appreciate R3source's ability to consistently meet deadlines and effectively manage projects, noting the company's strong culture and transparent leadership. Overall, the sentiment is highly favorable, with no suggested areas for improvement.
Read 1 Recent Review

Was this helpful?

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Document Preparation Company
4.5 — R3source provides back-office outsourcing services for a document preparation company. The team handles the client's sales, processing, customer service, HR, recruitment, and marketing. Read more
Read 1 Review

Was this helpful?

Industry Experience

R3source has demonstrated expertise in the consumer products and services industry, specifically in document preparation for federal student loan borrowers. Feedback highlights their ability to significantly reduce overhead costs, streamline processes, and increase revenue, with an overall positive sentiment. Clients appreciate their transparent leadership and alignment with company values. This makes R3source a strong candidate for businesses seeking to enhance operational efficiency and improve customer service in similar sectors.
Read All Reviews

Was this helpful?

View Profile
EGA Connect

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Sarajevo, Bosnia and Herzegovina

Services provided

30% Customer Service Outsourcing

25% Email Marketing

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Sales Outsourcing

5% Content Marketing

5% Social Media Marketing

5% Web Design

EGA Connect is an IT support and consulting company known for providing comprehensive 24/7 support and technical expertise in software systems, notably for the cruise line industry. The overall feedback is positive, highlighting their flexibility and responsiveness, with 80% of the reviewers expressing satisfaction with their services. Some areas for improvement include communication efficiency.

See all 2 projects

Industry Experience

EGA Connect has demonstrated strong expertise in the IT Services industry, particularly in providing 24/7 technical support and consulting for cruise line photography systems. Clients praised their flexibility, responsiveness, and quality service, highlighting their ability to address technical challenges effectively. Overall sentiment is positive, indicating that EGA Connect is a suitable partner for businesses seeking reliable IT support, particularly within the cruise and photography sectors.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
EGA Connect is perceived as providing excellent value for money, with clients noting their flexibility and responsiveness as key strengths. One client emphasized that 'you’ll get everything you pay for,' indicating satisfaction with the overall cost relative to the quality of service. While there were minor communication issues, the overall sentiment reflects a positive view of their pricing and the comprehensive support offered during engagements.
Read All Reviews

Was this helpful?

View Profile
Invispire Ecom Services Pvt Ltd

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

30% Customer Service Outsourcing

35% Back Office Outsourcing

35% Call Center Services

Invispire Ecom Services Pvt Ltd is a Customer Support Outsourcing company providing solutions such as customer service support and vendor management for online retailers. With 100% of reviews highlighting improved response times and communication, clients commend their quick learning and responsiveness, though they note room for growth in product knowledge and decision-making for complex issues.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Online Retailer
4.5 — Invispire Ecom Services Pvt Ltd provides customer service support for an online retailer. The team works with vendors to manage customer orders and provide customer support. Read more
Read 1 Review

Was this helpful?

Industry Experience

Invispire Ecom Services Pvt Ltd has demonstrated expertise primarily in the eCommerce industry, providing effective customer service support for online retailers. Feedback highlights their strengths in improving response times and vendor communication, which alleviated pressure from sales teams. Overall sentiment reflects satisfaction with prompt delivery and adaptability, although there are suggestions for enhancing product knowledge and decision-making in complex situations. This provider is well-suited for eCommerce projects seeking reliable customer service solutions.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Invispire Ecom Services Pvt Ltd as providing good value for money, with timely delivery and effective customer service support. One client noted improved response times and communication, attributing these successes to the company's efficient project management. However, there were suggestions for further enhancement in product knowledge and decision-making capabilities, indicating a potential area for increased value in future engagements.
Read All Reviews

Was this helpful?

View Profile
Stakra Ops & Workflow

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

15% AI Agents +5 services

15% Custom Software Development

15% HR Outsourcing

10% CRM Consulting and SI

10% Robotics Process Automation

5% Web Development

Stakra Ops & Workflow offers specialized services in workflow and operations system design, particularly excelling in CRM, SOP, and business model development. According to reviews, 100% of clients report improved workflow and sales, with some experiencing up to a 70% increase. Reviewers praise their timely delivery and pioneering expertise, with no areas identified for improvement.

See all 1 projects

1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight that Stakra Ops & Workflow excels in creating efficient workflow and operations systems, with one client noting a 70% increase in workflow, output, and sales. Their team is praised for delivering results on time and exceeding expectations, showcasing impressive capability and knowledge in their field. The client reported no areas for improvement, indicating a high level of satisfaction with the ongoing engagement.
Read 1 Recent Review

Was this helpful?

Industry Experience

Stakra Ops & Workflow has demonstrated expertise in the manufacturing industry, particularly in enhancing workflow and operational systems. Clients report significant improvements, including a 70% increase in workflow and output. The company excels in project management, delivering solutions on time and exceeding expectations. The overall sentiment from this sector reflects a high level of satisfaction with Stakra Ops & Workflow's innovative tools and methodologies, indicating strong potential for similar manufacturing projects.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Stakra Ops & Workflow is highly regarded for delivering exceptional value, with clients noting significant improvements in workflow efficiency and sales. One client highlighted a 70% increase in output and praised the company's ability to exceed expectations. Additionally, the team's knowledge and innovative tools are frequently commended, reinforcing the perception of cost-effectiveness and high return on investment. Overall, clients feel that the services provided by Stakra Ops & Workflow offer substantial value relative to their costs.
Read All Reviews

Was this helpful?

View Profile
CrestIQX

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

20% HR Outsourcing +3 services

20% Recruitment Process Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Web Development

CrestIQX is a company specializing in administrative support services, including document management, contract handling, and data entry. Reviews indicate a 100% satisfaction rate, highlighting their timely delivery and effective communication. Clients appreciate their proactive approach and the quality of their email communication, reflecting a strong alignment with client values and budget.

See all 1 projects

View Profile
Key Carrier Management Service(Key-CMS)

4.3 5 reviews

$10,000+

$25 - $49 / hr

50 - 249

Ahmedabad, India

Services provided

10% Customer Service Outsourcing

50% Call Center Services

10% Back Office Outsourcing +3 services

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% Web Development

Key Carrier Management Service (Key-CMS) offers call center and website development services, catering to diverse business needs. The company is praised for its communication, project management, and ability to deliver projects on time. While 50% of reviewers appreciate their comprehensive solutions, some noted areas for improvement in data handling. Overall, Key-CMS maintains a positive reputation among clients.

See all 5 projects
Reviews mention Communicative
Key Carrier Management Service (Key-CMS) received positive feedback regarding their communication, highlighted by the client's impression of their 'good communication, management, teamwork, and positive outlook.' The client noted that Key-CMS completed projects on time and managed them effectively, although there were instances where not all data was obtained. Overall, the sentiment reflects satisfaction with Key-CMS's communicative approach, despite minor areas identified for improvement.

Call Center Services for Reverse Osmosis Component Mfr

4.0 May 30, 2024

The company utilized Virtual Meeting and Email or Messaging App as the primary forms of communication. We were impressed with their good communication, management, teamwork, and positive outlook. They completed projects on time and managed projects better, though a few requirements were not fulfilled.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
Read All Reviews

Select Industry to see insights

IT Services Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.
Read All Reviews

Was this helpful?
View Profile
Best Connections Answering Services

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Montrose, CO

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Best Connections Answering Services is a professional customer service company specializing in after-hours call handling and support. Reviewers consistently highlight their proactive approach, with 100% noting their ability to effectively manage FAQs and escalate urgent issues. Clients appreciate their high level of customization, professionalism, and communication, which makes them a true partner rather than just a service provider.

See all 1 projects

Industry Experience

Best Connections Answering Services has demonstrated strong expertise in the design industry, specifically providing after-hours call support for companies like Brooklyn Robot Foundry. Clients highlight their proactive communication, customization, and professionalism, noting their ability to serve as an extension of the client's business rather than merely an answering service. The overall sentiment is highly positive, indicating that they are a reliable partner for businesses seeking enhanced customer support solutions.
Read All Reviews

Select Industry to see insights

Design

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Best Connections Answering Services' exceptional value for money, noting their proactive approach and deep understanding of client needs. One client mentioned spending approximately $3,300 annually while appreciating the transparency in billing, including rolled-over minutes. The service exceeded expectations by acting as a backup customer support team rather than just a message-taking service. Overall, the feedback indicates strong satisfaction with the cost-effectiveness and quality of service provided.
Read All Reviews

Was this helpful?

View Profile
Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

10% Customer Service Outsourcing

20% Custom Software Development

10% Advertising +6 services

10% Call Center Services

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Virtual Assistants Pakistan is a Customer Service BPO specializing in outsourced customer support. With a 100% positive feedback rate, reviews highlight their professionalism, reliability, and effective communication. Clients commend their smooth onboarding process and noticeable impact on operations, making them a recommended choice for remote customer care solutions.

See all 2 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read more
Read 1 Review

Was this helpful?

Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

10% Customer Service Outsourcing

20% AI Development

20% Conversion Optimization +4 services

20% Web Development

10% Back Office Outsourcing

10% Call Center Services

10% Sales Outsourcing

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

See all 2 projects

Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
Read All Reviews

Was this helpful?

View Profile
Prooffice Assist

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

10% Customer Service Outsourcing

20% Call Center Services

20% Content Writing Services +4 services

20% Transcription

10% Back Office Outsourcing

10% Business Consulting

10% Corporate Travel Management

Prooffice Assist is a Customer Service Outsourcing company known for its exceptional administrative services, including phone answering and email response. All feedback highlights improved admin processes and top-notch administrators, with 100% of reviewers praising their communication and responsiveness.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing & Call Svcs for Health Training Co
5.0 — A healthcare training company hired Prooffice Assist to provide back-office outsourcing and call center services. The team was responsible for various administrative services and streamlining daily Read more
Read 1 Review

Was this helpful?

Industry Experience

Prooffice Assist has received positive feedback primarily from the healthcare training industry. Clients commend their ability to streamline administrative processes and enhance client assistance through exceptional communication and responsive management. The company's strengths lie in providing valuable administrative services and innovative solutions for day-to-day operations. Overall sentiment is highly favorable, indicating Prooffice Assist is well-suited for businesses seeking administrative support in the healthcare sector and potentially other service-oriented industries.
Read All Reviews

Select Industry to see insights

Other industries

Was this helpful?

More responsive than most other service providers

Prooffice Assist is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
The Weaver Group

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

10% Customer Service Outsourcing

80% Sales Outsourcing

10% Call Center Services

The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

See all 3 projects

Industry Experience

The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
Read All Reviews

Was this helpful?

View Profile
Dat Dat Solutions

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Golem, Albania

Services provided

10% Customer Service Outsourcing

50% Call Center Services

15% Back Office Outsourcing +2 services

15% Sales Outsourcing

10% AI Agents

Dat Dat Solutions, a telecommunications infrastructure firm, has garnered exceptional reviews, with 100% of clients praising their ability to design and deploy cloud-based systems. They achieved a 99.98% network uptime and a 60% improvement in system reliability. Clients commend their exemplary project management and proactive, personalized approach to understanding business needs.

See all 2 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Dat Dat Solutions has received exceptional feedback from clients in the past six months, highlighting their expertise in building robust telecommunications infrastructure. One client reported achieving 99.98% network uptime and a 40% reduction in communication latency, significantly improving client satisfaction. Their project management was praised for being organized and responsive, with on-time, within-budget delivery. Clients noted Dat Dat Solutions' commitment to understanding their unique business needs, with a focus on personalized service and technical proficiency, making them a valuable partner.
Read 1 Recent Review

Was this helpful?

Industry Experience

Dat Dat Solutions has demonstrated extensive expertise in the telecommunications industry, particularly in building cloud-based infrastructures and optimizing network performance. Clients report significant improvements in system reliability, communication latency, and client satisfaction. The company’s strengths lie in their project management, proactive approach, and deep understanding of client needs. Overall sentiment is highly positive, indicating that organizations seeking telecommunications solutions would find a strong partner in Dat Dat Solutions.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Dat Dat Solutions for their exceptional value relative to cost. One client noted a $20,000 investment led to outstanding results, including a 99.98% network uptime and a 35% increase in client satisfaction. The project management was highlighted as exemplary, with timely delivery and transparency. Overall, clients feel that the company's commitment to understanding their unique needs and providing high-quality solutions justifies the investment, making it a strategic decision with significant ROI.
Read All Reviews

Was this helpful?

View Profile
Again Again Agency

5.0 44 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Services provided

20% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

20% Call Center Services

10% Email Marketing

Again Again Agency is a professional lead generation company specializing in email marketing services. They have consistently exceeded client expectations, generating more leads than promised and delivering high-quality prospects. The agency is praised for its effective project management and client satisfaction, with 100% of reviewers noting their impressive results and responsiveness. No areas for improvement were mentioned across the reviews.

See all 44 projects
Reviews mention Well-organized projects
Clients consistently praise Again Again Agency for their well-organized project management and effective communication. One client noted their impressive ability to meet deadlines and maintain frequent communication through various platforms, stating, 'their teamwork and communication were on point.' Another highlighted their responsibility and punctuality, affirming that they 'met all the deadlines and were punctual.' Overall, the sentiment reflects a strong confidence in the agency's structured approach to project execution.

Lead Generation for Architectural & Construction Company

5.0 Jul 28, 2023

Again Again Agency performed well remotely; their teamwork and communication were on point. They sent emails frequently, and we had weekly calls. We also used Slack for most communication. We also used Zoom, Google Sheets, and Trello.
Read Full Review

Email Marketing for AI Writing Company

5.0 Jul 11, 2023

Again Again Agency met the proposed deadline and stayed on budget. They took high responsibility for the project.
Read Full Review

Digital Marketing for Cybersecurity Company

5.0 Feb 22, 2023

They met all the deadlines and were punctual. Moreover, the communication between our teams was excellent; our team really enjoyed it. We gave feedback and had a couple of Zoom calls. Additionally, we used emails to stay in touch.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Again Again Agency has demonstrated expertise across various industries, including media, finance, education, and design, providing lead generation and email marketing services. Clients report high satisfaction, noting significant lead conversions and responsiveness. In the media sector, they excelled in generating quality leads, while in financial services, their strategies resulted in substantial client growth. Overall, Again Again Agency is well-regarded for their effective outreach and tailored solutions, making them a suitable partner for businesses seeking to enhance lead generation in diverse fields.
Read All Reviews

Select Industry to see insights

Financial services Other industries Media Design Software Transportation Education IT Services Healthcare Consulting Energy & natural resources Other Industry Advertising & marketing Construction

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (25)

What Clients Have Said
Clients consistently highlight Again Again Agency's competitive pricing and exceptional value for money. One reviewer noted a monthly investment of $3,000, resulting in over 10 leads generated, exceeding expectations. Another client reported a 400% ROI with a $5,000 investment, crediting the agency's effective lead generation. Overall, the sentiment is overwhelmingly positive, with many clients praising the agency for delivering quality results within budget and on time, reinforcing their reputation as a cost-effective solution in lead generation.
Read All Reviews

Was this helpful?

View projects from:

United States (17) England (2) China (1) Netherlands (1) Poland (1) United Arab Emirates (1)

Was this helpful?
View Profile
InTouch

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

40% Customer Service Outsourcing

60% Call Center Services

InTouch is a professional inbound call service provider known for their 24-hour availability and accurate message-taking. The company is highly regarded for its responsive customer service and clear communication. Over 90% of the feedback highlights their reliability, with clients expressing satisfaction with their consistent performance over long-term engagements, such as 15 years.

See all 1 projects

Industry Experience

InTouch has demonstrated expertise primarily in the inbound services sector, effectively supporting various industries by ensuring no incoming calls are missed. Clients appreciate their 24-hour service and quick, accurate communication, which fosters reliability and customer satisfaction. Overall sentiment reflects strong trust and respect for their services, making them a suitable fit for businesses requiring dependable call handling, particularly in sectors that prioritize customer engagement.
Read All Reviews

Select Industry to see insights

Other industries

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that InTouch offers a flat-rate pricing structure with additional charges for overages, providing clarity in billing. One client emphasized that while they do not save time or money, the service ensures that no calls are missed, underscoring the value of reliability. Overall, feedback indicates a positive sentiment regarding value for money, especially considering the company's longevity and consistent service quality over 15 years, with annual spending ranging from $1,000 to $4,999.
Read All Reviews

Was this helpful?

View Profile
ROORA ML PRIVATE LIMITED

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

10% Customer Service Outsourcing

85% Back Office Outsourcing

5% Other IT Consulting and SI

ROORA ML PRIVATE LIMITED is a Customer Service BPO specializing in outsourced customer support, documentation management, and logistics. With a 99.1% data accuracy rate and 95% customer query resolution within 24 hours, the company is noted for its reliability and cost-efficient solutions. All reviewers express satisfaction, highlighting their efficiency and competitive pricing.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & IT Consulting for Logistics Company
5.0 — ROORA ML PRIVATE LIMITED provided data entry and documentation management, customer support, and freight tracking support for a logistics company. They also process their invoice and provide billing Read more
Read 1 Review

Was this helpful?

Industry Experience

ROORA ML PRIVATE LIMITED has demonstrated significant expertise in the Logistics & Supply Chain industry, delivering exceptional results such as a 35% reduction in manual data processing time and a 99.1% accuracy rate in documentation. Clients report high satisfaction with their timely project management and support services, which include customer communication and performance analytics. Overall, the feedback indicates strong reliability and value, making them a suitable choice for logistics-focused projects.
Read All Reviews

Select Industry to see insights

Logistics & Supply Chain

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients commend ROORA ML PRIVATE LIMITED for their competitive pricing, highlighting significant cost savings of 30-40% compared to in-house operations. The company is recognized for delivering high-quality services that align with budgetary constraints, offering excellent value for money. One client noted their impressive reliability and efficiency, consistently meeting deadlines while maintaining a strong commitment to quality, further solidifying their reputation as a cost-effective outsourcing partner.
Read All Reviews

Was this helpful?

View Profile
Million Dials Private Limited

5.0 1 review

$1,000+

Undisclosed

10 - 49

Services provided

10% Customer Service Outsourcing

40% Sales Outsourcing

15% Call Center Services +4 services

10% Back Office Outsourcing

10% Business Consulting

10% Email Marketing

5% CRM Consulting and SI

Million Dials Private Limited is a B2B sales development company specializing in lead generation, appointment setting, and business development. The company is highly regarded, with 100% positive feedback highlighting their ability to significantly increase booking and show-up rates. Clients particularly appreciate their timely delivery and exceptional communication, with no suggestions for improvement mentioned.

See all 1 projects

Industry Experience

Million Dials Private Limited has demonstrated strong expertise in the business services sector, particularly in B2B sales and lead generation. Clients praised their effective communication, timely delivery, and ability to significantly increase booking and show-up rates for meetings. The overall sentiment is highly positive, highlighting their alignment with client values and their impactful contributions to revenue growth. This indicates a solid fit for businesses seeking to enhance sales pipelines and client engagement.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently highlighted Million Dials Private Limited's competitive pricing and the strong value they provide for the cost. One client noted that the pricing fit their budget while also offering good value. The overall sentiment reflects satisfaction with the company's ability to deliver quality results, with clients achieving increased booking rates and successful lead generation at a reasonable cost.
Read All Reviews

Was this helpful?

View Profile
Covent Informatics

5.0 3 reviews

$10,000+

$50 - $99 / hr

10 - 49

Hyderabad, India

Services provided

10% Customer Service Outsourcing

10% Call Center Services

10% Corporate Training & Coaching +11 services

10% Custom Software Development

10% E-Commerce Development

10% Mobile App Development

10% UX/UI Design

10% Web Design

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

See all 3 projects

Industry Experience

Covent Informatics has demonstrated expertise primarily in the Manufacturing industry, providing effective inventory and warehouse management systems. Clients have noted significant reductions in paperwork and improved productivity, with a reported efficiency increase of 12% monthly. The provider's commitment to timely project delivery and cost-effectiveness has garnered positive feedback. Overall, the sentiment is favorable, particularly for manufacturers seeking streamlined operations and reliable technical support.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Covent Informatics for their cost-effectiveness, noting that their services are approximately 40% less expensive than competitors. One client highlighted the significant value derived from their investment, as the implemented systems enhanced productivity and operational efficiency. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with clients feeling they received substantial value for their expenditure.
Read All Reviews

Was this helpful?

View Profile
H&K Soft Company

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Warszawa, Poland

Services provided

10% Customer Service Outsourcing

15% E-Commerce Development

10% Custom Software Development +8 services

10% Enterprise App Modernization

10% Mobile App Development

10% Other Application Development

10% Sales Outsourcing

10% Web Development

5% Application Management & Support

5% BI & Big Data Consulting & SI

5% Commercial Development

H&K Soft Company is a software development firm specializing in back-end engineering and full-stack projects, particularly in the online education sector. The reviews highlight a high level of client satisfaction, emphasizing their flexibility, strong communication skills, and commitment to project success, with approximately 100% positive feedback regarding their attitude and teamwork.

See all 1 projects

Industry Experience

H&K Soft Company has demonstrated expertise primarily in the Gaming and Education sectors, receiving positive feedback for their strong back-end development skills and flexibility in project delivery. Clients note their commitment to business goals and impressive communication. The overall sentiment indicates satisfaction with their contributions, enhancing project velocity by 20-30%. This provider is well-suited for clients in need of dedicated software engineering support in fast-paced environments.
Read All Reviews

Select Industry to see insights

Gaming

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with H&K Soft Company's cost-effectiveness and value for money, noting a significant improvement in project velocity by 20-30%. One client highlighted their flexibility and commitment, stating the team treated the project with the care of a startup. While the current pricing structure is deemed appropriate, there are suggestions for future scalability to enhance service delivery. Overall, the sentiment reflects a positive view on the company's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
HatchTechs UAE

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% Cloud Consulting & SI

10% Content Marketing +7 services

10% Custom Software Development

10% IT Strategy Consulting

10% Mobile App Development

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

HatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.

See all 1 projects

Industry Experience

HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
Read All Reviews

Select Industry to see insights

Education

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
Read All Reviews

Was this helpful?

View Profile
Supporthero

4.5 2 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

100% Customer Service Outsourcing

Supporthero is a back-office service provider specializing in order and email management, administrative tasks, and medical billing. Their services have been positively reviewed, with clients praising their affordability, efficiency, and 24/7 availability. Approximately 100% of reviewers commend their pricing and ease of use, emphasizing significant cost savings and enhanced operational efficiency.

See all 2 projects
Reviews mention Efficient
Clients have consistently described Supporthero as efficient, highlighting significant time and cost savings. One client noted a saving of over $20,000 and more than 100 hours per month due to the company's services. Feedback emphasized their ability to deliver quality work quickly, with remarks on their easy-to-use and versatile solutions. Overall, the sentiment around efficiency is overwhelmingly positive, with clients expressing satisfaction with the operational optimization provided.

IT Company HR Online Customer Support

5.0 Aug 12, 2017

They are efficient and have good costs. They are easy to use, efficient, and versatile.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Supporthero has demonstrated expertise in the back office service sector across various industries, notably in 'Other Industries' and 'Human Resources'. Clients have praised their efficiency and cost-effectiveness, with reported savings of up to $20,000 monthly. The provider is recognized for their comprehensive service, user-friendly platform, and strong client communication. Overall sentiment is highly positive, indicating a strong fit for businesses seeking to optimize operations and reduce costs in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Human Resources

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients praise Supporthero for its excellent value for money, highlighting a pricing structure that includes plans as low as $99 per month. One client noted savings of approximately $2,000 monthly, while another reported saving over $20,000 and more than 100 hours of labor each month. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and efficiency of the services provided.
Read All Reviews

Was this helpful?
View Profile
Octachat

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

75% Customer Service Outsourcing

25% Sales Outsourcing

Octachat is a back-office service provider, delivering cost-effective solutions for software-related needs such as debugging and troubleshooting. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism and ability to deliver quality work swiftly. Clients appreciate their great products and strong team, with no areas identified for improvement.

See all 1 projects

Industry Experience

Octachat has demonstrated strong capabilities in the financial services industry, delivering effective back office solutions that enhance operational efficiency. Clients appreciate their professional communication, quality of work, and the ability to save time and costs. The overall sentiment highlights Octachat's reliability and expertise, making them a suitable partner for projects in financial services, where they have consistently provided value and positive results.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Octachat as providing excellent value for money, with feedback indicating that their flat-rate pricing structure is cost-effective. One client noted a savings of approximately 10 hours monthly, emphasizing the avoidance of debugging and troubleshooting costs. Overall, the sentiment reflects satisfaction with the quality of service relative to the investment, with no significant areas for improvement identified.
Read All Reviews

Was this helpful?

View Profile
GeBBS Healthcare Solutions

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Culver City, CA

Services provided

35% Customer Service Outsourcing

35% Call Center Services

30% Back Office Outsourcing

GeBBS Healthcare Solutions is a company specializing in outsourcing healthcare-related tasks such as data entry, medical coding, and accounts receivable follow-up. Reviews highlight their quick turnaround times, accuracy, and responsiveness, with 100% of reviews mentioning their effectiveness in reducing errors. However, transparency about employee changes could be improved. Overall, despite some challenges, GeBBS received positive feedback for their competitive pricing and responsiveness.

See all 1 projects

Industry Experience

GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
Read All Reviews

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Customer Support Outsourcing FAQs

Freelancers can fill short-term gaps but often lack management structure, QA processes, and redundant staffing. A dedicated customer support outsourcing company provides dedicated leadership, scalability, and established SLAs—crucial for brands that need consistent, round-the-clock coverage.

E-commerce, SaaS, fintech, travel, and healthcare commonly leverage outsourced teams to handle seasonal spikes, global user bases, or specialized compliance requirements.

A customer support outsourcing company acts as an external help desk, handling inbound and outbound interactions across phone, chat, email, social media, and other channels. These agencies make sure scripts align with brand guidelines and KPIs for optimal effectiveness. Moreover, they also handle the recruitment, training, and management of experienced agents who will be in charge of resolving tickets, processing orders, and providing technical assistance on behalf of the client. Ultimately, their main goal is to maintain—or improve—customer satisfaction while reducing overhead and expanding service coverage.

Customer support outsourcing companies don’t just provide one-size-fits-all solutions; they tailor their strategies and approach to help businesses provide the best support to their customers. When partnering with a full-service provider, clients can expect services such as:

Voice, chat, and email support (Tier 1–3)
Technical troubleshooting and product onboarding
Order processing, refunds, and billing inquiries
Social media moderation and community management
Multilingual or 24/7 coverage
Quality assurance, analytics, and CSAT reporting

Many agencies also bundle back-office tasks such as data entry or CRM administration to create an end-to-end customer operations solution.

Most customer service outsourcing projects reviewed on Clutch range from $10,000 – $49,999. Pricing depends on various factors such as agent location, language skills, and complexity of support. Here’s a rundown of average costs:

Shared agents: $8–$15 per hour (often offshore)
Dedicated agents: $15–$30 per hour for mid-tier markets
Specialized or technical agents in high-cost regions: $30–$50+ per hour

When preparing a budget, ensure you have a clear understanding of your project and which factors impact pricing. Always confirm whether fees include training, software licenses, and quality monitoring.

Map your project’s unique requirements—channels, hours, volumes, and languages.
Shortlist vendors with proven experience in your industry and ticket complexity.
Review verified client ratings, case studies, and sample reports on Clutch to evaluate performance metrics such as first-contact resolution or NPS lifts.
Assess cultural fit—communication cadence, escalation procedures, and data-security standards.
Schedule a discovery call or an interview to thoroughly discuss your project and get to know more about their services.
Run a pilot or SLA-backed trial before signing a long-term contract.

Guaranteed CSAT scores without a clear methodology
Vague pricing or hidden setup fees
High agent turnover rates or lack of training documentation
Limited transparency into QA scores or call recordings
Poor data-security certifications (e.g., no ISO/PCI compliance)

How do you recruit, train, and retain agents for my account?
Which tools (CRM, ticketing, QA) do you use, and can you integrate with ours?
What are your average response and resolution times for clients like us?
How is performance reported, and how often can we audit calls/chats?
What is your disaster-recovery and data-protection policy?
Can we start with a pilot program, and how is success defined?

Top Customer Support Outsourcing Companies

Best Customer Service Outsourcing Companies

Reviews mention Unique expertise

Accounting Services for Marketing & Venture Capital Firm

Customer Support for FinTech Organization

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Hard working

Customer Support for Custom Meal Service Provider

Call Center Services for Hotel Booking Software Company

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Reliable

AI Data Annotation for IT Services Company

Customer Service Outsourcing for Home Technology Retailer

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Text Services for Salon

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reasonable pricing

Call Center Services for IT Services Company

Customer Support Services for Game Developer

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center & Customer Support Services for Marketing Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center & Customer Support Outsourcing for Nonprofit

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

ZuZo Company Limited is very responsive

Reviews mention Timely

Lead Generation Services for Data Processing Company

Digital Marketing for Software Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Back Office Outsourcing for Supplies Company

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights