R3source Reviews (1), Pricing, Services & Verified Ratings

Back Office Outsourcing Customer Service Outsourcing Sales Outsourcing
Chat Support Services Email Support Services Data Entry & Processing Legal Outsourcing Payment Processing Virtual Assistant Phone Support Services Order Processing & Taking
$10,000 to $49,999
Jan. 2026 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They've exceeded my hopes as they have the capacity to take on projects I only dreamed about."

Jul 23, 2026

Executive, TitanPrep

Anonymous

Consumer products & services
Irvine, California
51-200 Employees
Online Review
Verified

R3source provides back-office outsourcing services for a document preparation company. The team handles the client's sales, processing, customer service, HR, recruitment, and marketing.

Thanks to R3source, the client has decreased their overhead by 80%, streamlined their processes, and increased their revenue by 150%. The team consistently meets deadlines and exceeds the client's expectations. Moreover, they are transparent, aligned with the client's culture, and faith-driven.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive of TitanPrep

Describe what your company does in a single sentence.

TitanPrep Inc. is a third-party document preparation service in Irvine, California, that helps federal student loan borrowers with government repayment and forgiveness programs like PSLF and Income-Driven Repayment. They assist with applications, recertifications, and monitoring, using a secure client portal for data storage and communication, but are not affiliated with the Department of Education. While some users praise their help in navigating complex processes, others caution that these services can be done for free by the borrower.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire R3source to accomplish?

Reclaim time
Scale my business
Lead with purpose

SOLUTION

How did you find R3source?

Referral

Why did you select R3source over others?

Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from R3source were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

We used R3source to completely take over the front end sales, back end processing, customer service, human resources, recruitment and marketing for our existing 4000+ clients

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decreased our overhead by 80%, streamlined our processes and increased our revenue by over 150%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Consistently met deadlines, and they've exceeded my hopes as they have the capacity to take on projects I only dreamed about.

What was your primary form of communication with R3source?

Virtual Meeting

What did you find most impressive or unique about this company?

Culture aligned, faith driven, transparent leadership

Are there any areas for improvement or something R3source could have done differently?

Not at all

RATINGS

4.5

R3source

Reclaim your time. Lead with freedom. Change lives

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer