SkyLight Global is a US-based Business Process Outsourcing (BPO) and BPM company helping businesses simplify operations, support customers, and scale growth. With 12+ years of industry experience and 1,000+ professionals, we deliver AI-enhanced outsourcing solutions for clients across North America, Europe, Australia, and global markets. Our large BPO delivery center in Bangladesh, backed by offices in USA, Australia, and UAE, gives businesses reliable, multi-time-zone support.
Specialized Outsourcing Services by Industry Outsourcing isn't one-size-fits-all. Our specialized outsourcing teams are built around each client's needs through dedicated service brands SkyFreight Squad for freight and logistics back-office support, SkyLight RCM for healthcare revenue cycle management outsourcing, SkyHealth Pro for healthcare and homecare business support, SkyREVA for real estate virtual assistant services, SkyFin Squad for finance and accounting outsourcing, and SkyLight Bee for customer support and Codezzi for AI-Driven software development operation.
AI-Enhanced Outsourcing With a Human Touch Our AI-enhanced business solutions combine automation and intelligent workflows with experienced outsourcing professionals, reducing repetitive work and improving efficiency. Technology helps us work smarter; our people keep service human.
Reliable, Scalable Business Process Outsourcing Our BPO capabilities include back-office outsourcing, logistics support, healthcare operations, revenue cycle management, finance and accounting outsourcing, e-commerce customer support, real estate virtual assistance, customer experience, and software development, scalable as your business grows. Backed by ISO 9001 and ISO 27001, PCI DSS, HIPPA Compliance certifications and 99.99% uptime, SkyLight Global is a trusted global outsourcing partner for businesses ready to grow smarter.
SkyLight Global, Specialized expertise. Smarter operations. Global support.
Back Office Outsourcing for Business Services Company
Back Office Outsourcing
Data Entry & ProcessingVirtual AssistantRevenue Cycle Management
Confidential
Jan. - July 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"SkyLight Global’s project management was clean and well-organized."
Aug 13, 2026
Operation Manager, American Revenue Cycle Management
Gunilla Olejarski
Business services
New Jersey, United States
11-50 Employees
Online Review
SkyLight Global provides back office support for a business services company. The team handles client onboarding, manages client communications, and processes related paperwork.
SkyLight Global has generated a significant amount of leads, which have met the client's expectations in terms of quality and conversion rate. The team delivers work ahead of deadlines, and their AI-enhanced processes are a key strength.
BACKGROUND
Introduce your business and what you do there.
I’m the operations manager of a business services company. We work on the revenue cycle management of the healthcare industry.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with SkyLight Global?
We needed back office support for our operations to run smoothly.
SOLUTION
What was the scope of their involvement?
SkyLight Global handled clients for us and got them onboard with leads. The team also managed client communications and processed paperwork.
What is the team composition?
We worked with 2–5 teammates from SkyLight Global.
How did you come to work with SkyLight Global?
We found them through a referral. We chose them because our company values aligned.
What is the status of this engagement?
We started working with them in January 2026, and the engagement ended in July 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The amount of leads we got throughout the months (8–12) was the main result of our engagement with SkyLight Global. The quality and conversion rate of these leads met our expectations.
How did SkyLight Global perform from a project management standpoint?
SkyLight Global’s project management was clean and well-organized. The team delivered work before meeting the deadlines. We communicated via virtual meetings.
What did you find most impressive about them?
We were impressed by their AI-enhanced outsourcing with a human touch.
Are there any areas they could improve?
They could have had a clean omnichannel marketing.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Our Story
We are Skylight Global a diverse team of international strategy, logistics, and sustainability professionals. Our mission is to simplify cross-border operations by combining deep industry expertise, hands-on project delivery, and data-driven decision making. We’ve built scalable solutions across trade, supply chain, and compliance, earning long-term client partnerships and measurable efficiency gains through collaborative, pragmatic problem-solving.
Locations (4)
13151 Emily Rd Suite 109Dallas, TX,
United States75240
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