Chatbot for Software Development Firm
- Digital Strategy
- Confidential
- Oct. 2023 - Ongoing
- Information technology
- Petaling Jaya, Malaysia
- 51-200 Employees
- Online Review
- Verified
Dah Reply developed a chatbot for a software development firm. The team was responsible for UI/UX design, conversational flows, AI integration, and social media integration.
The chatbot increased engagement metrics such as click-through rates, interaction frequency, and time spent on the chatbots interface. Response time reduction also improved efficiency and quicker resolutions. Dah Reply’s project management was top-notch—they consistently met deadlines and responded promptly.