Top Small Business Answering Services
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a company specializing in Contact Center Services, offering professional inbound and outbound call handling, customer support, and telephonic support. Reviews highlight their strengths in providing personalized customer care and efficient call management, with approximately 70% noting high satisfaction due to their responsiveness and innovation. However, around 10% expressed concerns about ongoing technical issues affecting service delivery. Overall, Smith.ai is valued for its professionalism and seamless integration with client operations.
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 191 projectsRemote CoWorker is a dynamic provider of Contact Center Services, offering a range of solutions including Customer Support Services and Telephonic Support. Reviews highlight their reliability in project management, timely delivery, and excellent communication skills. Approximately 90% of clients commend their responsiveness and alignment with company values, with a particular emphasis on their ability to efficiently manage inbound and outbound call handling.
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$1,000+< $25 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 17 projects1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
45% Answering services55% Inbound appointment schedulingSee all 11 projectsBPO Hive LLC is a versatile Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company consistently receives positive feedback for their professionalism, responsiveness, and commitment to quality, with approximately 100% of reviews highlighting their effective project management and adaptability to client needs. Their pricing aligns well with client budgets, and they deliver impressive telephonic support outcomes.
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 68 projectsTop Customer Service is a company specializing in Contact Center Services, offering inbound call handling, customer support, and telephonic support across various industries. The firm has consistently received positive feedback, with around 95% of reviews highlighting their professionalism and effective communication. Their ability to reduce missed calls and improve response times has been commended by 90% of clients, emphasizing their integration of trained agents with AI-assisted systems.
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationFocus Areas
100% Answering servicesSee all 10 projectsFlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost.
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 24 projectsRemote Team Solutions is a customer support services company specializing in call center and customer care services, including inbound and outbound call centers. Reviewers consistently highlight their impressive talent-finding capabilities and responsiveness, with over 80% mentioning increased productivity and customer retention. However, some noted that the hiring process could sometimes be rushed.
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 16 projectsAmbs Call Center is a Customer Support Services company offering both inbound and outbound Call Handling and Customer Service Center solutions. Their reviews highlight a 100% satisfaction rate, emphasizing exceptional customer service, reliability, and seamless integration, with multiple clients praising their responsiveness and alignment with company values. This Contact Center Services provider is particularly noted for its professional, US-based staff and robust call management.
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
65% Answering services20% Virtual receptionist15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement.
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication.
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC is a proficient provider of Contact Center Services, specializing in data entry and customer support. Reviews highlight their exceptional project management and proactive communication, with 100% satisfaction in timely delivery and responsiveness. Approximately 90% of reviewers commend their adaptability and customer-first approach, making them an ideal partner for efficient call center operations and customer care services.
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 48 projectsParagon Sales Solutions is a company specializing in Contact Center Services with a focus on Outbound Call Center and Telemarketing Services. The reviews reveal a strong emphasis on professionalism, responsiveness, and enthusiasm, with approximately 87% of clients praising their communication and ability to generate leads. Clients often highlight the company's ability to align with their values and deliver on expectations, with minimal areas for improvement mentioned.
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +310% Accounting10% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus.
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 13 projectsVA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 34 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, operational, and financial support across various industries. Reviews reflect a 100% positive satisfaction rate, highlighting their reliability, efficiency, and proactive communication. Clients consistently praise their adaptability and timely project delivery, making them a valuable partner.
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 65 projectsTask Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
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$1,000+< $25 / hr10 - 49Prague , Czech Republic
Services provided
25% Call Center Services50% Sales Outsourcing25% Email MarketingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 10 projectsStartupr is a Contact Center Services company specializing in outbound call handling and telemarketing services to generate qualified meetings and build outbound pipelines. According to reviews, Startupr is highly efficient, offering a 100% KPI achievement rate and facilitating productive communication with clients. Approximately 95% of feedback highlights their effective project management and results-oriented approach, with particular praise for their pay-per-appointment model and precision in targeting.
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 23 projectsMercatus specializes in Contact Center Services, offering customer support, cold calling, and lead generation. Reviewers consistently praise their organization and responsiveness, with 75% mentioning effective communication and timely project delivery. While successful in cold calling, Mercatus faced challenges in specialized LinkedIn campaigns, highlighting the need for industry-specific expertise.
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
51% Answering services49% Virtual receptionistSee all 83 projectsAbby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities.
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsEnshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality.
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingFocus Areas
75% Answering services25% Virtual receptionistSee all 3 projectsConectys is a company specializing in Contact Center Services, offering comprehensive Customer Support Services in multiple languages. The reviews highlight a strong emphasis on proactive communication and consistent performance. Most clients appreciate their ability to manage technical support across diverse languages, although some suggest improvements in workflow tools. Overall, Conectys demonstrates a high level of client satisfaction with effective Call Handling and Customer Care Services.
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 10 projectsVeza Reception is a company specializing in Contact Center Services, particularly offering Inbound Call Center and Customer Support Services. The overall feedback from clients is predominantly positive, with 86% of reviews highlighting professional, responsive service and efficient call handling. Clients appreciate their ability to adapt to specific business needs, though some suggest improvements in call recording accessibility and integration capabilities.
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Answering services45% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsSPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication.
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
30% Call Center Services35% Web Development20% Customer Service Outsourcing +115% Search Engine OptimizationFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 10 projectsStaybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care.
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +210% AI Agents10% HR OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
55% Call Center Services35% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
75% Answering services13% Inbound appointment scheduling12% Virtual receptionistAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Answering Service for Small Business
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other
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