Top Small Business Answering Services
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$50,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
25% Call Center Services10% Accounting10% Back Office Outsourcing +810% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Sales Outsourcing5% Content Moderation Services5% Customer Service Outsourcing5% Recruitment Process Outsourcing5% Web Design5% Web DevelopmentFocus Areas
100% Answering servicesSee all 1 projectsMySource is a lead generation company renowned for its exceptional organizational skills and effective outreach capabilities. Impressively, 100% of reviewers highlight their excellent communication and responsiveness, with a 100% satisfaction rate in service pricing and quality. Clients commend their listening skills and adaptability, ensuring a great return on investment without any pushback.
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UndisclosedUndisclosed10 - 49
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services36% Virtual receptionist14% Inbound appointment schedulingSee all 4 projectsConversational is a professional Contact Center Services provider offering Inbound Call Center, Customer Support Services, and Call Handling solutions. With a 100% positive feedback rate, clients commend their reliable, polite, and effective service, along with seamless project management. Their services help businesses maintain professional images and scale effectively, with 67% of reviewers emphasizing their impact on business growth and client satisfaction.
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$1,000+< $25 / hr50 - 249St. John's, Canada
Services provided
100% Call Center ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 3 projectsTelelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
35% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
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$1,000+< $25 / hr10 - 49
Services provided
40% Call Center Services15% Mobile App Development15% Web Development +310% IT Managed Services10% Social Media Marketing10% UX/UI DesignFocus Areas
70% Answering services25% Virtual receptionist5% Inbound appointment schedulingSee all 3 projectsSunlightsol Technologies is a web development company that specializes in designing and developing modern, responsive websites with integrated eCommerce functionality. Across the reviews, 100% of clients praised their value for cost, project management, and technical expertise, noting significant improvements in user engagement and online visibility. They are recognized for their dedication to quality and innovation.
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$10,000+$25 - $49 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
20% Call Center Services15% Customer Service Outsourcing12% Data Annotation Services +810% Sales Outsourcing7% AI Agents7% Back Office Outsourcing7% Content Moderation Services7% Finance & Accounting Outsourcing (FAO)5% Cybersecurity5% Generative AI5% IT Managed ServicesFocus Areas
80% Answering services10% Inbound appointment scheduling10% Virtual receptionistSee all 13 projectsUpstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned.
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$5,000+Undisclosed250 - 999
Services provided
10% Call Center Services35% Accounting35% Back Office Outsourcing +120% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsIQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.
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$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Services provided
45% Call Center Services30% Customer Service Outsourcing15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingSee all 2 projectsNICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Demand Generation Marketing +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
70% Answering services30% Inbound appointment schedulingSee all 1 projectsBoomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
20% Call Center Services60% Sales Outsourcing10% CRM Consulting and SI +110% Customer Service OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 3 projectsMunzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.
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Undisclosed< $25 / hr250 - 999
Services provided
30% Call Center Services35% Customer Service Outsourcing35% Sales OutsourcingFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsCabilyt is a customer service center specializing in inbound and outbound call center services, lead generation, and telemarketing services. Reviews highlight their proactive approach, efficiency, and ability to deliver high-quality leads, with 100% of reviewers noting improved lead generation and operational efficiency. Their personalized service and commitment to client success are consistently praised, although there's room for technological advancement in analytics.
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$5,000+< $25 / hr1,000 - 9,999
Services provided
25% Call Center Services65% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 6 projectsFirmsDesk is a professional provider of Contact Center Services, Customer Support Services, and Telephonic Support. The company consistently receives positive feedback, with 100% satisfaction reported by clients highlighting their proactive communication and exceptional customer service capabilities. Over 90% of reviewers commend their ability to manage both inbound and outbound call center tasks efficiently, contributing significantly to business growth and customer acquisition.
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsLeverage Contact Center specializes in Contact Center Services, particularly in Customer Support and Telemarketing Services. The reviews highlight their client-oriented approach and impressive sales capacity, with one client noting a doubling of sales contacts compared to their in-house team. Approximately 100% of the feedback is positive, emphasizing their adaptability and commitment to success.
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services35% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 1 projectsEmenac is a comprehensive customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company has a success rate of 90%–95% in resolving customer issues promptly. Clients commend Emenac for their disciplined management and seamless integration into business operations, highlighting their ability to deliver professional telephonic support.
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UndisclosedUndisclosed10 - 49Scottsdale, AZ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsBack Office Betties is a company specializing in Customer Support Services and Inbound Call Center solutions, providing virtual reception and call handling services tailored for legal practices. Feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and customer service. Clients frequently commend their seamless integration and personalized approach, significantly enhancing productivity and client satisfaction. Areas for improvement are minimal, with suggestions for an app being the most common.
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$10,000+< $25 / hr250 - 999
Services provided
30% Call Center Services35% Back Office Outsourcing35% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 23 projectsMarke.tel is a Customer Service Center offering Contact Center Services, including both Inbound and Outbound Call Center functions, along with Telemarketing and Customer Support Services. Reviews highlight their efficiency, professionalism, and cost-effectiveness, with 100% of reviewers noting significant payroll savings and improved response times. Their proactive communication and client-first approach foster strong client relationships, though better holiday notifications are suggested.
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$1,000+< $25 / hr250 - 999Vancouver, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% BI & Big Data Consulting & SI5% Market ResearchFocus Areas
64% Answering services36% Inbound appointment schedulingSee all 1 projectsAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Call Center Services30% Business Consulting25% Customer Service Outsourcing +120% Market ResearchFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 23 projectsMiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.
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$1,000+$25 - $49 / hr50 - 249Coimbatore, India
Services provided
20% Call Center Services15% Cloud Consulting & SI15% Custom Software Development +615% E-Commerce Development10% AR/VR Development10% Web Design5% Back Office Outsourcing5% Customer Service Outsourcing5% Enterprise App ModernizationFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 10 projectsStepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.
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$5,000+$100 - $149 / hr250 - 999
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsClevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
Services provided
10% Call Center Services15% Application Management & Support15% Application Testing +610% Custom Software Development10% Customer Service Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
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$1,000+< $25 / hr10 - 49
Services provided
50% Call Center Services30% Business Consulting20% Unified Communications Consulting & SIFocus Areas
100% Answering servicesSee all 1 projectsVoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsTAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.
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$1,000+Undisclosed1,000 - 9,999
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 4 projectsInfinit-O is a company specializing in Contact Center Services, providing solutions such as Inbound and Outbound Call Centers, and Customer Support Services. Reviewers consistently highlight their efficiency and positive impact on business operations, with 75% of feedback citing enhanced efficiency and cost savings. Clients appreciate their quality service, though some suggest improvements in handling online volumes.
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 6 projectsTalk2Rep is a proficient provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telephonic support. Clients appreciate their efficient systems and dependable customer service, with 100% rating communication highly. The company saves clients significant time and money, with 80% noting cost-effectiveness and increased operational efficiency.
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
25% Call Center Services20% Sales Outsourcing15% Customer Service Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
78% Answering services22% Inbound appointment schedulingSee all 1 projectsTafaseel BPO is a customer service center specializing in Contact Center Services, offering inbound call center and customer support services. Approximately 100% of reviewers highlight Tafaseel BPO's effectiveness in improving service quality, with strong project management and cultural understanding. Their personalized approach and ability to meet high expectations are consistently praised, making them a well-regarded choice in the industry.
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$5,000+< $25 / hr50 - 249Patna, India
Services provided
10% Call Center Services20% Demand Generation Marketing20% Sales Outsourcing +610% Customer Service Outsourcing10% Email Marketing10% Recruiting10% Recruitment Process Outsourcing5% Back Office Outsourcing5% IT Staff AugmentationFocus Areas
100% Answering servicesSee all 1 projectsTechnosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.
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$1,000+< $25 / hr50 - 249Pune, India
Services provided
10% Call Center Services30% IT Strategy Consulting20% Sales Outsourcing +415% Business Consulting10% Back Office Outsourcing10% IT Managed Services5% Marketing StrategyFocus Areas
35% Answering services50% Inbound appointment scheduling15% Virtual receptionistSee all 4 projectsAcquirex is a versatile IT services and business solutions provider, focusing on tech support, infrastructure management, and digital transformations. With a 100% positive feedback rate, clients commend their timely delivery, adaptability, and cost-effectiveness, enhancing operations and sales by 30%. Eighty percent of reviews highlight their alignment with company values and transparency.
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 4 projectsLoop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care.
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
20% Call Center Services40% Sales Outsourcing30% Customer Service Outsourcing +110% Back Office OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
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$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsChatPandas specializes in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Email support. The reviews reflect a 100% positive sentiment, highlighting their exceptional agent training, process improvements, and leadership integrity. Notably, they expanded a client's business hours to 24/7 and supported a project generating $15 million in bookings.
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
67% Answering services33% Virtual receptionistSee all 2 projectsThe Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.
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$5,000+< $25 / hr50 - 249
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsKexxel BPO specializes in Contact Center Services, providing both Inbound and Outbound Call Center solutions with a focus on Customer Support and Telephonic Support. Their services have garnered overwhelmingly positive feedback, with 100% of reviewers highlighting their strong project management, timely delivery, and effective communication. Clients appreciate their transparency, proactive approach, and the ability to adapt to client-specific needs and timelines.
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Undisclosed< $25 / hr10 - 49Yerevan, Armenia
Services provided
20% Call Center Services40% Customer Service Outsourcing40% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsRooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Call Center Services30% Accounting30% Finance & Accounting Outsourcing (FAO) +415% Back Office Outsourcing5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SIFocus Areas
43% Answering services43% Virtual receptionist14% Inbound appointment schedulingSee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
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Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
15% Call Center Services15% Accounting15% Back Office Outsourcing +415% Blockchain15% Customer Service Outsourcing15% IT Strategy Consulting10% RecruitingFocus Areas
100% Answering servicesSee all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsHi-Deas Expedient Solutions Limited specializes in Contact Center Services, providing both inbound and outbound call center solutions to enhance client interactions. Reviews highlight their exceptional availability and efficient project management, with 100% of feedback praising their data-driven approach, crucial for fintech needs. Their services are recommended for businesses seeking precise telephonic support and customer care services.
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$1,000+$50 - $99 / hr10 - 49New Delhi, India
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Transcription +120% TranslationFocus Areas
100% Answering servicesSee all 1 projectsCosmic Sounds - Dubbing Voice Over Company specializes in providing transcription and multilingual voiceover services. The feedback is overwhelmingly positive, with 100% of the reviewers praising their work quality and prompt service. Clients appreciate their effective communication and expansion efforts, with no areas identified for improvement.
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 6 projectsAnswer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
43% Answering services43% Virtual receptionist14% Inbound appointment schedulingSee all 12 projectsDalerio Consulting is a versatile company providing Contact Center Services, Customer Support Services, and Telemarketing Services. Clients consistently praise their flexibility, responsiveness, and independence, with 100% of reviews highlighting their ability to manage projects efficiently without much client involvement. This firm is particularly noted for its skilled staff and effective communication, demonstrating a high level of dedication in meeting customer needs.
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$1,000+< $25 / hr10 - 49
Services provided
45% Call Center Services45% Sales Outsourcing10% Search Engine OptimizationFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 2 projectsDigital Jockey Private Limited is a proficient company specializing in Contact Center Services, particularly excelling in Inbound and Outbound Call Centers. With a high success rate, they converted 9.9% of 3,000 prospects into positive customers. Reviewers consistently praise their effective communication and timely updates, with 100% expressing satisfaction with their services.
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
10% Call Center Services35% Staffing20% Back Office Outsourcing +220% Customer Service Outsourcing15% HR OutsourcingFocus Areas
60% Answering services30% Inbound appointment scheduling10% Virtual receptionistSee all 3 projectsKore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
10% Call Center Services30% Transcription25% Social Media Marketing +315% Digital Strategy10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)Focus Areas
63% Answering services37% Inbound appointment schedulingSee all 1 projectsServixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.
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$5,000+$25 - $49 / hr50 - 249
Services provided
15% Call Center Services20% Back Office Outsourcing15% Web Development +510% Logo10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
80% Answering services10% Inbound appointment scheduling10% Virtual receptionistSee all 3 projectsBuraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.
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$5,000+< $25 / hr50 - 249
Services provided
40% Call Center Services50% Sales Outsourcing10% Business ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 4 projectsDigiReps.co is a telemarketing services company specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and impressive impact, with 100% positive feedback on their timely delivery and communication. Their effective strategy led to 200 daily cold calls and successfully transferred warm leads to sales teams.
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
67% Answering services33% Inbound appointment schedulingSee all 12 projectsMagellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Services provided
15% Call Center Services15% IT Managed Services10% Branding +135% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Answering Service for Small Business
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other
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